21 Supervisor jobs in Randfontein

Location
City Deep, Johannesburg

Requirements:

• Matric
• 3-5 years experience
• Forklift licence will be beneficial

Responsibilities:

• Supervise and assist the daily warehouse and goods
• Processing internal stock requests
• Relocating stock or transferring stock to the various external stores location
• Ensuring accuracy of supporting documents and accurately loging all inventory transactions
• Receiving incoming materials
• Inspecting new deliveries
• Completing regular stock checks

How to apply:

The ADv TECH Schools Division leads the private sector in the field of education, contributing meaningfully towards the sustainable development of human capacity in South Africa.Duties required: Full responsibility for caring for children; Supervising the lunch routine; Implementing a stimulating and varied programme to meet the developmental needs of these children; Responsible for the supervision of the children while they are playing Keep an accurate attendance Register Competencies/Skills/Requirements: Excellent interpersonal skills with colleagues, students and parents; Energetic, self-motivated and able to use own initiative; Good organisational and administrative skills; Good communication skills; Computer literate; Be a team player; To have a valid driver’s licence and your own transport Qualifications : Minimum requirement is Matric. Experience : Minimum of 3 years’ experience in the same or similar type of position in a similar environment #J-18808-Ljbffr

Meadow Feeds is More than Just Feed!

We have been supplying safe, high-quality feed to southern African livestock producers for the past 80 years, using our unrivalled experience and expertise in this field to earn the trust of generations of farmers who bring wholesome meat, milk, and eggs to your table. We also supply a full range of technical services to our customers, including advice on nutrition, feeding programmes, animal husbandry, and production techniques.

Our commitment to optimal animal nutrition has made us the largest feed company in Africa and the leading supplier of innovative, high-performance feed solutions. An exciting opportunity exists for a Lab Supervisor at Meadow Feeds Randfontein to join our team.

The Ideal Candidate Would Be Responsible For

• Supervision of laboratory staff.
• Raw material and finished product quality control.
• Maintaining NIR & wet chemistry database.
• Quality control of medication inclusion in feed.
• Maintenance of salmonella and rodent control program.
• Daily and monthly reporting.
• Laboratory stock and budget control.
• Managing sample retention store.
• Result driven and decisive
  
  

The Successful Candidate Must Meet The Following Requirements

• A relevant National Diploma.
• Alternatively a BSc Agric with a background in animal nutrition.
• Knowledge of feed ingredients and feed chemistry and ISO/GMP/HACCP management systems would be a definite advantage.
• Computer literate with MS Office experience, especially Excel.
• Quality driven.
• Good communication and interpersonal skills.
• Assertive, self-motivated with strong supervisory skills.
• Excellent analytical and numerical skills.
• Ability to apply laboratory protocol and methodology.
• A willingness to learn and advance skills.
• Personal and professional integrity.
• Converse fluently in both English and Afrikaans.
• Knowledge of 20 Keys Programme.

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Join to apply for the Food & Beverage Supervisor role at Accor

Join to apply for the Food & Beverage Supervisor role at Accor

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

Scope of Position:

Responsible for managing the day-to-day food and beverage operations of the hotel in a professional manner, following legal and sanitation standards and codes, basic discipline and reviewing of employees. Always ensuring that Guests receive fast, friendly, and efficient food and beverage service, and maintains an upbeat atmosphere, that appeals to a diverse clientele. Ensure that the department follows all the requirements of the operational standards manual.

This position involves that you assist the F&B Manager with design and review of the menu’s and maintain records of sales breakdown and staff training. Provide management with related reports on profits, losses, and variances. Responsible for the control of the inventory in the food and beverage department.

Specific Duties, Responsibilities & Key Performance Areas

Food and Beverage Service:

• Together with the food and beverage manager to organize and supervise the shifts of the department, ensuring that staffing levels are correct and to agreed standards
• Circulate throughout the restaurants, bars and banqueting departments, maintaining a highly visible profile with Guests and staff
• Know and completely familiar with all menu’s, beverage lists and service offerings to provide prompt and efficient service of all meals, snack, functions and beverages to the required operating standards manual
• Assist with waiter service to Guests, advising Guests on menu and wine choices
• Dissatisfied Guests are acknowledged immediately and attended to without delay
• Notify the food and beverage manager or General Manager of any complaints that were received and how they were solved
• Ensure all kitchens and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene
• Responsible for food quality, presentation and service delivery and ensuring that it is of the highest quality
  
  

Qualifications

Your experience and skills include:

Service focused personality is essential and a passion for everything food and beverage

Previous experience in a similar leadership role is an asset

Strong interpersonal and problem solving abilities and the ability to lead by example

Additional Information

• Assist in managing preparation of schedules, payroll and workloads for food and beverage staff ensuring maximum efficiency
• Planning, organizing, and directing team members to ensure the highest degree of Guest satisfaction
• To carry out and ensure that regular On-the-Job training is taking place to agreed standards, and all relevant paperwork submitted
• Responsible to ensure each staff member is correctly presented in his/her uniform displaying a name badge
• Assist food and beverage manager with performing job evaluations with food and beverage staff
• Maintain and enforce disciplinary procedures within the department with the assistance of the food and beverage or human resources manager

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Accor by 2x

Get notified about new Food And Beverage Supervisor jobs in Krugersdorp, Gauteng, South Africa .

Johannesburg, Gauteng, South Africa 1 week ago

Meredale, Gauteng, South Africa 2 days ago

Meredale, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa ZAR35,000.00-ZAR45,000.00 1 week ago

Total Quality Management Coordinator at Famous Brands

Midrand, Gauteng, South Africa 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Job category: Health, Fitness, Medical and Optometry

Location: Roodepoort

Contract: Permanent

Remuneration: R 416,307.00

EE position: Yes

Introduction

An opportunity has become available for an Inventory Shift Supervisor. The Incumbent will be responsible for supervising and managing overall activities of Inventory Technicians and ensuring that daily operational activities meet required standards and procedures and are adhered to.

Key Performance Areas:

• Inventory Operational Objectives have been accomplished
• Quality and Risk objectives
• Quality compliance has been achieved in accordance with SOP specifications.
• General functions have been carried out within specified timeframes
• People supervised to achive operational objectives
• Customer Relations

Cognitive

• Analytical thinking and attention to detail
• Problem solving
• Planning, organising and monitoring

Personal

• Ethical behaviour
• Personal Development
• Flexibility / Adaptability
• Drive and belief in the cause

Interpersonal

• Customer Service Orientation
• Relationship Building
• Communication
• Engaging Diversity
• Teamwork
• Knowledge Sharing
• Conflict management

Prof technical

• Systems competence
• Technical skills / Competence:
• Laboratory skills

Principles of Excellence

• Ethical behaviour
• Excellence orientation
• Teamwork

Special Requirements:

• Overtime as and when required
• Shift and weekend duties as scheduled
• Local and nation travel
• Generally physically healthy and reasonable endurance and mobility
• Detail Conscious
• HPCSA Registered Medical Technologist (Blood Transfusion).d

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Join to apply for the Food & Beverage Supervisor role at Accor Join to apply for the Food & Beverage Supervisor role at Accor Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.Job DescriptionScope of Position:Responsible for managing the day-to-day food and beverage operations of the hotel in a professional manner, following legal and sanitation standards and codes, basic discipline and reviewing of employees. Always ensuring that Guests receive fast, friendly, and efficient food and beverage service, and maintains an upbeat atmosphere, that appeals to a diverse clientele. Ensure that the department follows all the requirements of the operational standards manual.This position involves that you assist the F&B Manager with design and review of the menu’s and maintain records of sales breakdown and staff training. Provide management with related reports on profits, losses, and variances. Responsible for the control of the inventory in the food and beverage department.Specific Duties, Responsibilities & Key Performance AreasFood and Beverage Service:Together with the food and beverage manager to organize and supervise the shifts of the department, ensuring that staffing levels are correct and to agreed standards Circulate throughout the restaurants, bars and banqueting departments, maintaining a highly visible profile with Guests and staff Know and completely familiar with all menu’s, beverage lists and service offerings to provide prompt and efficient service of all meals, snack, functions and beverages to the required operating standards manual Assist with waiter service to Guests, advising Guests on menu and wine choices Dissatisfied Guests are acknowledged immediately and attended to without delay Notify the food and beverage manager or General Manager of any complaints that were received and how they were solved Ensure all kitchens and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene Responsible for food quality, presentation and service delivery and ensuring that it is of the highest quality QualificationsYour experience and skills include:Service focused personality is essential and a passion for everything food and beveragePrevious experience in a similar leadership role is an assetStrong interpersonal and problem solving abilities and the ability to lead by exampleAdditional InformationAssist in managing preparation of schedules, payroll and workloads for food and beverage staff ensuring maximum efficiency Planning, organizing, and directing team members to ensure the highest degree of Guest satisfaction To carry out and ensure that regular On-the-Job training is taking place to agreed standards, and all relevant paperwork submitted Responsible to ensure each staff member is correctly presented in his/her uniform displaying a name badge Assist food and beverage manager with performing job evaluations with food and beverage staff Maintain and enforce disciplinary procedures within the department with the assistance of the food and beverage or human resources manager Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Accor by 2x Get notified about new Food And Beverage Supervisor jobs in Krugersdorp, Gauteng, South Africa . Johannesburg, Gauteng, South Africa 1 week ago Meredale, Gauteng, South Africa 2 days ago Meredale, Gauteng, South Africa 2 days ago Johannesburg, Gauteng, South Africa ZAR35,000.00-ZAR45,000.00 1 week ago Total Quality Management Coordinator at Famous Brands Midrand, Gauteng, South Africa 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Instrumentation and Refrigeration Supervisor

Listing reference: sanbs_

Listing status: Online

Apply by: 17 August 2025

Position summary

Industry: Non-Profit & Voluntary Sector

Job category: Maintenance

Location: Roodepoort

Contract: Permanent

Business Unit: Admin & Facilitiess

Remuneration: R 675,863.00

EE position: No

Introduction

The Incumbent will be responsible for calibration, validation and maintenance of laboratory equipment. Installation and maintenance of commissioning of monitoring systems. Prescribe appropriate procedure and advice business on the purchase of equipment in order to ensure quality requirements. Supervise and undertake the maintenance, repair installation of all refrigeration and air conditioning equipment. Support the installation and commissioning and validation of all refrigeration and air conditioning. Provide emergency after hours services for SANBS in all the regions.

KPA 1: Manage The Calibration And Validation Of SANBS Laboratory Equipment To Ensure Compliance With Sans 17025 Standard For Calibration Laboratories
KPI
1.1. Create and validate calibration methods for the specific laboratory equipment or adopt standard methods and validate as required to ensure suitability to relevant equipment and laboratory.
1.2. Manage the calibration of reference equipment and the traceability to the International systems of Units and control reference to ensure valid results.
1.3. Manage calibration accreditation for both the calibration laboratory and the sites.
1.4. Manage inter laboratory comparison as required by SANS17025.
1.5. Manage internal Audit accordance with a predetermined schedule and procedure.
1.6. Manage and implement internal audit findings to improve customer services and quality of work.
1.7. Maintain laboratory standards ensure traceability to national standard and validity of results.
1.8. Update, modify existing SOP’s relating to cold chain equipment, calibration of equipment, equipment handling and monitoring systems.

KPA 2: Supervise And Undertake The Maintenance, Repair And Installation Of All Cold Chain Equipment Air Conditioning Systems And Laboratory Equipment
KPI
2.1. Schedule service at regular intervals using SAP Plant maintenance technology.
2.2. Delegate or personally handle scheduled and urgent repair work.
2.3. Arrange rebuilding or refurbishing of air conditioner units.
2.4. Supervise related electrical connections and specialises in freezer room and Ultralow cooling systems.
2.5. Ensure all issued certificate of conformity (COC) are valid as per SANS 10147.
2.6. Inspect any work done by outside contractors.
2.7. Training and certification of end user’s o newly installed technology.
2.8. Develop new SOP’s due to changes in compliance.

KPA 3: Maintain, Install And Modify Cold Chain Equipment And Laboratory Equipment To Satisfy SANBS Requirement
KPI
3.1. Assess cold chain requirements with users.
3.2. Calculate designed and insulation requirement with help of outside specialist (where required).
3.3. Determine appropriate gas requirements for system idea operations.
3.4. Suggest and evaluate laboratory equipment to suit SANBS requirements.
3.5. Install and calibrate monitoring equipment for cold chain equipment.
3.6. Carry out routine inspection and maintenance of all applicable equipment to ensure that the equipment operate within the desired and recommended specification.
3.7. Ensure that methods used in calibration, verification and maintenance are in accordance with the recommended procedure by manufacturer and by standards.
3.8. Evaluate, revise maintenance and calibration methods to keep abreast with technology.
3.9. Validate installation of monitoring systems to ensure that they meet requirements.
3.10. Ensure that the maintenance and calibration of equipment in accordance the schedule and that the calibration is valid.

KPA 4: Ensure That Maintenance Administration Is Undertaken Effectively And Efficiently
KPI
4.1. Meet with Head of maintenance on a regular basis to establish work requirements and future plans for the organisation.
4.2. Provide advice on feasibility of proposed projects by estimating and costing of materials and labour, taking future expansion into consideration.
4.3. Undertake accurate record keeping of laboratory equipment.
4.4. Verification, certification testing and inspection of instrumentation.
4.5. Manage the customer requirements and complains to improve services of the laboratory.
4.6. Install, validate monitoring systems to ensure that all the requirements are meet as per user.
4.7. Keep abreast of product and industrial knowledge.

KPA 5: Ensure That Tools Allocation, Equipment Is Maintained
KPI
5.1. Ensure that only valid equipment is available for calibration to ensure the validity of calibration.
5.2. Order necessary material and spares on time for current jobs or replenish inventory removed from stock.
5.3. Oversee the management of the lifespan of tools and equipment through maintenance and correct handling of equipment.
5.4. Ensure validity of results by evaluating equipment when equipment has been used for calibration or validation at sites other than the laboratory.
5.5. Ensure that staff are trained on equipment handling and all the procedures required to perform their duties.

KPA 6: Supervise Staff To Ensure Good Relations , Team Work Staff Development And A Professional Service Delivery
KPI
6.1. Monitor and authorise staff leave and sick leave.
6.2. Scrutinize staff overtime and submit to HOD.
6.3. Supervise internal projects and allocate work requisitions.
6.4. Conduct performance management and monitor performance on ongoing basis through mentoring, coaching, and reviews according to agreed time frames and take appropriate steps to correct problems.
6.5. Track and drive individual development plans by identifying training and staff development needs and ensure that staff attend.
6.6. Ensure competence of all staff who operate specific equipment and perform calibrations, and tests.
6.7. Evaluate results and sign the reports and calibration certificate.
6.8. Formulate and manage laboratory goals with respect to education and training and skill development of staff.
6.9. Deal with grievances, conflict and disciplinary issues and take appropriate correct actions in accordance with SANBS policy on matters related to misconduct and incapacity (performance and ill health) with view to improving productivity.
6.10. Recruit and select suitable candidates according to man-power plans and HCW procedures and EE targets.

KPA 7: Manage Contracts, Contracted Work, Operational Budget, Capex Budget, Training And Development Of Staff
KPI
7.1. Manage contracts for cold chain, monitoring system calibration of reference equipment and renew as per procurement and legal department.
7.2. Manage contractor works for Hvac system and monitoring systems to ensure that work is completed on time and according to the specifications.
7.3. Design specification for Hvac system and ventilation according to regulations and SANBS requirement.
7.4. Plan and implement upgrades for calibration and cold chain equipment with the head of maintenance to continuously improve systems.
7.5. Manage and maintain health and safety standards for instrumentation and refrigeration staff in the workshop.
7.6. Manage the travelling to all the zone to inspect all the sites for improvement and upgrades cold chain equipment.

Cognitive

• Judgement and decision making
• Problem Solving
• Attention to detail/Analytical thinking
• Planning, organising and monitoring

Personal

• Flexibility and Adaptability
• Drive and belief the cause
• Ethical behaviour
• Excellence orientation

Interpersonal

• Conflict management

Prof. technical

• Logistical management
• SAP Skills
• Refrigeration and instrumentation skills

Leadership

• Motivating team
• Ethical behaviour
• Engaging and Managing Diversity
• Strategic approach to decision making

Education

• Grade 12
• National Diploma Electrical or Technical or Diploma Refrigeration or Instrumentation Diploma
• Drivers licence
• Registered refrigeration practitioner is preferable

Experience and knowledge requirements

• 5 - 10 Years’ experience in a supervisory position or 5 – 10 years’ specialised refrigeration or instrumentation and maintenance
• Electrical and electronic control in refrigeration or instrumentation
• Include technical signatory as preferred

Other (knowledge and skills),

• Understanding and application of relevant heating and ventilation, air conditioning and refrigeration legislation.
• Certified and registered metrologist as per Metcert program or B-tech Metrology through recognised institution.
• Cold chain management.
• Technical signatory as per SANAS requirement.
• Comply with regulatory requirement, SHEQ, SOP.

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The Incumbent will manage the Facilities and Functions portfolio and to control the Switchboard and Reception, Facilities,condition and maintenance, Canteen; Meeting room support; Projects and administration functions within the Head Office portfolio according to policies and procedures. Provide administrative support to the Admin & Facilities Manager and extend support to the Zone Head of Admin (HOA’s) with regard to the management of outsourced services i.e. Switchboards; Cleaning, Hygiene and Pest Control; Lease management; Canteen services etc. to optimize and control costs.

KPA 1: Manage And Control The Property And Facility Condition Management To Facilitate The Efficient Operation Of The Business
KPI
1.1. Perform periodic site condition assessment in conjunction with Maintenance, Security and Safety and Environment department, prepare summary findings with corrective actions.
1.2. Obtain costing against the remedial work, identify items that can be attended to via Opex and/or Capex budget for further discussion and approval by Line Manager and execute according to risk and priority assigned.
1.3. Ensure that equipment, property maintenance and repairs are undertaken timeously by the Maintenance department or approved vendors, by coordinating with the Maintenance Department and Vendors on specific requirements.
1.4. Identify and deal with approved vendors in conjunction with the Procurement department and to assist source potential qualifying vendors.
1.5. Co-ordinate and manage office space and the planning thereof with relevant internal stakeholders, contractors, vendors, office movers, renovators, architects or any other professional services.
1.6. Plan, manage and support office moves where required by liaising with internal employees, Safety and Environment, approved contractors and vendors.
1.7. Manage the Facility equipment and coordinate timeous repairs or back up support against anybreakdown by consulting with the relevant stakeholders.
1.8. Set up agreements with suppliers in conjunction with Admin Support Supervisor and other support departments such as Procurement and Finance in support of a quick response plan to any planned or unplanned interruptions that may affect the facilities.
1.9. Ensure all work done on the site, has followed the necessary Safety and Environment Policies and procedures, including but not limited to Safety file approval and the issuing of work permits as andwhen required.

KPA 2:Manage And Control the Meeting Room and Canteen Bookings To Ensure Efficient Customer Service In Support Of The Business Requirements
KPI

2.1. Ensure all meeting rooms are inspected periodically and before and after use, initiate any repairs and maintenance to ensure all furniture, equipment, data, electrical and air conditioning is in good and safe working condition.
2.2. Update and maintain an online booking system for the booking of meeting room facilities and Canteen orders, including equipment and catering equipment.
2.3. Administer and manage the coordination of meeting rooms relating to bookings, preparing venues and servicing during functions, catering and cleaning.
2.4. Ensure that the canteen, kitchens and all common areas are equipped and maintained.
2.5. Manage and control the stock levels for each serviced area and ensure no out of stock situations.
2.6. Manage and resolve conflict between meeting organizers and service providers as and when required.
2.7. Resolve non-conformances to the relevant department for resolution.

KPA 3:Manage and Control the Facility General and Outsourced Services in terms of Switchboard and Reception, Canteen, Cleaning, Hygiene, Pest Control, General Waste, Gardening and Manage Outsourced Vendor Performance to Facilitate Efficient Operations to the Business.
KPI
3.1. Ensure that the reception employees whether permanent or relief, reflects a positive image and
maintain professional conduct at all times in support of the SANBS value and brand to both internal and external customers.
3.2. Ensure Reception is supported at all times and fully equipped and equipment maintained.
3.3. Administer, monitor and manage the Canteen, Cleaning and Hygiene, Pest Control, General Waste, Gardening Service contract performance against the Service Level Agreements in accordance to the industry standard and norms, and register any deviations with the provider and Procurement department.
3.4. Establish and maintain good relationships with suppliers and service providers.
3.5. Administer and ensure that service contracts billing and/or ad-hoc payments are reconciled and processed timeously by submitting processed invoices and/or cost re-allocation spread sheetsagainst individual cost centres to the Finance department (i.e. creation of shopping carts, follow up on purchase order creation after approval, performing confirmations and follow up on Finance verification, payment and cost re-allocation by Finance).
3.6. Manage onsite cleanliness and upkeep of the facilities or all areas (internal and external), includingbut not limited to the meeting rooms and all other shared spaces, outer buildings, grounds, etc.
3.7. Ensure a proper tracking system in place for all accounts managed.
3.8. Ensure that all filing of documentation is undertaken in an appropriate manner and up to date and easy to retrieve in support of any audits and/or any other request

KPA 4: Manage all Leases to Facilitate Efficient Business Operations
KPI
4.1. Administer, monitor and manage all new lease agreements or lease renewals by ensuring proper process followed in terms of approval, vetting of terms and conditions and final sign off obtained.
4.2. Administer and manage all Bank Guarantees required for leases by following process for preparing applications for sign off and onward processing by the relevant bank institute and final approval ofdraft guarantees.
4.3. Maintain an updated detailed lease reporting system to ensure timeous renewals within the agreed Service Level Agreement is met.
4.4. Manage all rental invoices and payments applicable to the Head Office supported sites, excluding Egoli Zone.
4.5. Ensure continuous feedback on leases are provided to all relevant stakeholders.

KPA 5: Project Management – Minor Renovations
KPI
5.1. Co-ordinate new projects/renovations within the scope of control, through the appropriate Procurement processes, project planning and project management, including order creation once project approved and awarded.
5.2. Ensure all work done on the site, has followed the necessary Safety and Environment Policies and procedures, including but not limited to Safety file approval and the issuing of work permits as and when required
5.3. Co-ordinate activities with internal and external service providers (risk assessments, induction, renovations etc.) prior to work order issued.
5.4. Ensure consistent communication is upheld between all stakeholder to align all activities within the scope of work.
5.5. Ensure work activities have minimal impact on the business operation by negotiating project activities execution with the onsite affected stakeholders and appointed service provider.
5.6. Inspect work performed in conjunction with the relevant department (Maintenance/S&E, ICT, end user).
5.7. Ensure that work is performed according to SANBS quality and safety standards, relevant regulations and legislations.
5.8. Monitor project deadlines and ensure that the work is completed timeously and within the approved budget.
5.9. Manage and obtain timeous approval against any variations that may arise against the planned projects by following the appropriate Procurement process.
5.10. Process all invoices for payment as per inspection, approval and sign off from relevant stakeholders.

KPA 6: Provide Efficient Customer Service to Internal and External Customers
KPI
6.1. Enable periodic Customer Service Surveys, both internal and external activated against the areas of support provided.
6.2. Analyse survey response, prepare improvement response plan against internal surveys and obtain response plan from external providers, monitor and ensure execution of response plan/s are done with agreed timelines and manage the same as agreed with line manager and provider.
6.3. Manage and respond to all customer service compliments, complaints and suggestions received through the service desk or any other platform as and when required.
6.4. Resolve customer queries by identifying the customer’s needs and requirements and by extracting the relevant information, and providing solutions where appropriate, or forwarding queries to the responsible party, and following up on outcome.
6.5. Maintain good relationships with all internal and external stakeholders at all times.
6.6. Ensure professional conduct is maintained at all times.

KPA 7 : People Management
KPI
7.1. Conduct performance management and monitor performance on ongoing basis through
mentoring, coaching, and reviews according to agreed timeframes and take appropriate steps to correct problems.
7.2. Track & drive individual development plans for all employee by identifying general training and employee development needs & ensuring that employees attend organised training programme.
7.3. Deal with grievances, conflict and disciplinary issues and take appropriate corrective actions in accordance with SANBS Policy on matters related to misconduct & incapacity (performance & illhealth), with a view to improving productivity.
7.4. Ensure regular two-way communication with employees on all general employees matters such as Principles of Excellence, team building, SOP’s, policy changes, etc. to ensure understanding, required competency as well as compliance with SOP criteria and Good Laboratory Practice Guidelines.
7.5. Monitor and control employee time-keeping records, general and specific absenteeism trends and
overtime worked to ensure adherence to SANBS HR policy and relevant legislation and take appropriate corrective action where necessary.
7.6. Monitor the co-ordination and control of shift exchanges and employee leave and sick leave so as to ensure the provision of adequate personnel for cost-effective running of the department and submit required documentation to HR by the agreed day of the month.
7.7. Recruitment and the selection of suitable candidates according to manpower plan R&S procedures and EE targets.
7.8. Attend information meetings and appropriate training sessions as required, to remain informed of current field-related developments, to promote knowledge sharing where relevant according to IPA specifications.

• Attention to Detail and Analytical Thinking
• Judgement and Decision Making
• Problem Solving
• Planning, Organising and Monitoring

Personal

• Drive and Belief in the Cause
• Ethical behaviour
• Excellence Orientation

Interpersonal

• Customer Service Orientation
• Relationship Building Skills
• Teamwork
• Communication

Prof. technical

• Business and Financial Acumen

Technical skills:

• Contract Management Skills.
• Administration Skills.
• Logistical Management.
• Computer Literacy.
• Ability to think on his/her feet

Leadership

• Motivating People

Education

• Grade 12.
• Office Administration Diploma / Facilities Management Professional Certification or any other relevant qualification.

Experience and knowledge requirements

• 2 years’ supervisory experience in Administration / Facilities or similar environment;or
• 4 years continuous experience as Administrator or Specialist within Admin / Facilities or similar
  environment.

Other (knowledge and skills),

• Computer Literacy – MS Office.
• SAP and SRM
• Health and Safety Act.
• HIRA / Permit to Work (will be advantages).

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Job category: Health, Fitness, Medical and Optometry

Location: Roodepoort

Contract: Permanent

Business Unit: Constantia Kloof

Remuneration: R 530,872.00

EE position: Yes

Introduction

An opportunity has become available for First Line Processing Supervisor. The Incumbent will be responsible for First Line Processing department pertaining to Processing staff,by ensuring that daily operational activities meet required standards and procedures are adhered to.

Key Performance Areas:

• First Line ProcessingOperational Objectives have been accomplished
• Quality and Risk management.
• Customer Relations
• People supervised to achive operational objectives

Cognitive

• Analytical thinking and attention to detail
• Problem solving
• Planning, organising and monitoring

Personal

• Ethical behaviour
• Personal Development
• Flexibility / Adaptability
• Drive and belief in the cause

Interpersonal

• Customer Service Orientation
• Relationship Building
• Communication
• Engaging Diversity
• Teamwork
• Knowledge Sharing
• Conflict management

Prof technical

• Systems competence
• Technical skills / Competence:
• Laboratory skills

Principles of Excellence

• Ethical behaviour
• Excellence orientation
• Teamwork

Special Requirements:

• Overtime as and when required
• Shift and weekend duties as scheduled
• Local and nation travel
• Generally physically healthy and reasonable endurance and mobility
• Detail Conscious
• HPCSA Registered Medical Technologist (Blood Transfusion).
• 2 years of Blood Transfusion experience.
• Computer Literacy in MS Word, Excel and Outlook.
• Knowledge of Standards of Practice for Blood Transfusion in SA

Special Circumstances

• Overtime as and when required.
• On call to resolve problems.
• Occasional local and national travel.
• Generally physically healthy and reasonable endurance and mobility.

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