226 Services jobs in Kempton Park

General Responsibilities:

Digital Communications:

• Engage with students, tutors, parents, and guardians through digital channels like WhatsApp, emails, and calls.
• Manage communications effectively to address queries, provide support, and facilitate smooth interactions.

Service Management:

• Handle service management tasks to support the sales pipeline.
• Ensure efficient delivery of services to meet customer needs and expectations.

Operations:

• Execute general operational tasks related to the business activities of the company.
• Maintain operational efficiency and effectiveness across different functions.

Arrangement and Execution of Tutoring Sessions:

• Coordinate and arrange 1-on-1 tutoring arrangements for students.
• Follow specified processes to ensure successful tutor and student engagements.

Client Relationship Management:

• Build and nurture relationships with clients, focusing on client satisfaction and retention.
• Address client concerns, gather feedback, and maintain a positive client experience.

General Operations:

• Handle day-to-day operational tasks to support business activities.
• Ensure smooth functioning of processes and workflows.

Client Communication and Coordination:

• Communicate with clients to understand their needs and requirements.
• Amend requests as necessary, source the best tutor from the base, and coordinate with clients and tutors.
• Record relevant information and updates in the CRM system or spreadsheet.

Monitoring Progress and Quality:

• Stay informed about the progress of tutoring sessions.
• Monitor lesson quality, address any issues or concerns, and ensure a high standard of service delivery.

Educational Background:

• Possess a 3-year degree in BA or BCom from a reputable university.

Recent Graduates:

• Ideally suited for recent graduates who have achieved outstanding grades throughout their academic journey, showcasing their commitment to excellence and learning.

Sales or Organizational Experience (As a plus):

• Experience in sales or roles with a high organizational aspect is highly desirable and considered a plus. This experience demonstrates your ability to manage tasks efficiently and work effectively in dynamic environments.

Level Up Johannesburg, Gauteng, South Africa

Join to apply for the Client Services Manager role at Level Up

Level Up Johannesburg, Gauteng, South Africa

1 day ago Be among the first 25 applicants

Join to apply for the Client Services Manager role at Level Up

The Client Services Manager will join a dedicated team based at the clients offices to implement an LLP solution with control tower capabilities. This role drives efficient tactical planning of road logistics aligned with rail availability and capacity, targeting cost reductions and operational efficiencies. The manager will identify savings opportunities, execute initiatives, and track financial outcomes, including baseline, savings, and gainshare realization.

Key Performance Areas

Commercial

• Identify and implement cost-saving initiatives to reduce the clients cost baseline.
• Track financial performance, including baseline, savings, and gainshare metrics.
• Ensure account profitability, conducting root cause analysis for variances.
• Prepare budgets, quarterly forecasts, and monthly revenue projections.
• Control costs in alignment with client operational needs.
• Review client invoicing and manage debtor collections monthly.
• Oversee account administration, including report creation, updates, and communication.
• Drive gainshare agreements with stakeholders.
  
  

• Understand the clients business to identify value-adding opportunities across the supply chain.
• Develop tailored strategies with the client to meet specific needs.
• Build and maintain strong relationships with key client decision-makers and internal stakeholders through regular engagement.
• Foster trust and cooperation at all levels within the clients organization.
• Advocate for the clients needs within the company.
  
  

• Collaborate on staffing the business unit and retaining key talent.
• Manage individual performance and foster a culture of continuous improvement.
• Build a motivated, professional team culture aligned with service-level agreements (SLAs).
• Maintain strong relationships with clients and employees to exceed expectations.
  
  

• Deliver exceptional business results through a balanced scorecard, focusing on profitability, people development, client relationships, supplier management, and internal processes.
  
  

• Create, update, and communicate accurate, timely reports with operational and financial analysis, highlighting risks and opportunities.
• Ensure high-quality subordinate reports and detailed operational performance reports by functional area, including continuous improvement updates.
• Prepare and present reports at Steering Committee (Steerco) level.
  
  

• Document and manage systems and controls to meet operational requirements.
• Oversee business processes to ensure accurate system use and effective fleet management (dedicated and ad hoc) to meet client standards.
• Build relationships with the technology support team.
  
  

• Ensure timely and accurate personnel administration.
• Review processes for regulatory compliance and risk management.
• Ensure operations comply with environmental and occupational health and safety standards.
  
  

• Identify and agree on supply chain optimization projects with targeted savings schedules.
• Implement projects and provide weekly savings reports.
• Foster a continuous improvement culture among teams and managers.
• Secure client approval for baselines to facilitate savings recognition.
  
  

• Conduct ad hoc analysis, respond to queries, and provide business support.
• Projects:
• Identify improvement opportunities.
• Manage projects to completion.
  
  

• Collaborate with operations, contact center personnel, clients, and third-party logistics providers (3PLs).
  
  

• Data analysis
• Simulation modeling
• What-if transport modeling
• Business case development
• Project planning and execution
• Process change implementation
• Process mapping
• Presentation development
  
  

• Permanent role.
• Willingness to work extended hours.
• Travel to Vanderbijlpark at least twice per week.
  
  

• B Eng Industrial or B Com Logistics.
  
  

• 5 - 7 years of experience in supply chain, logistics, or a related commercial field (logistics company experience preferred).
• Industrial experience.
• Advanced proficiency in MS PowerPoint, Word, and Excel.
• Project management experience.
• SQL experience (preferred).
• Transport routing and scheduling experience (preferred).
• Strong analytical skills (advanced Excel).
• Ability to thrive in a high-pressure environment and manage multiple initiatives.
• Effective time management and prioritization skills.
• Problem-solving and teamwork abilities.
• Proactive and self-motivated with logical and creative thinking.
• Strong written and verbal communication, including technical writing.
• Leadership skills to coordinate small projects and obtain necessary information.
• High attention to detail and commitment to quality and accuracy.
• Enthusiastic leader who inspires others to achieve results.
• Takes accountability for team performance.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Marketing Services

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Join to apply for the Client services (KYC/AML) role at ExecutivePlacements.com - The JOB Portal

Join to apply for the Client services (KYC/AML) role at ExecutivePlacements.com - The JOB Portal

• 5 Years experience working in a client onboarding function specifically authorising the account openings
• Extensive knowledge of UK customer and enhanced due diligence, sanctions, PEP, and Adverse media screening
• Knowledge of Money Laundering Regulations, 5th MLD, UK MLR 2017, JMSLG and Market AbuseRegulation (MAR)
• Understanding the implications of the impact of financial sanctions on financial institutions and their conduct and the consequences of breaching them (OFAC, HM Treasury, EU and UN sanctions)
• Good knowledge of Data Protection requirements
• Good communication skills both written and Oral with ability to communicate at Senior management level
• Solid understanding of the requirements of the UK Proceeds of Crime Act, Terrorism Act and UK Bribery Act.

• 5 Years experience working in a client onboarding function specifically authorising the account openings
• Extensive knowledge of UK customer and enhanced due diligence, sanctions, PEP, and Adverse media screening
• Knowledge of Money Laundering Regulations, 5th MLD, UK MLR 2017, JMSLG and Market AbuseRegulation (MAR)
• Understanding the implications of the impact of financial sanctions on financial institutions and their conduct and the consequences of breaching them (OFAC, HM Treasury, EU and UN sanctions)
• Good knowledge of Data Protection requirements
• Good communication skills both written and Oral with ability to communicate at Senior management level
• Solid understanding of the requirements of the UK Proceeds of Crime Act, Terrorism Act and UK Bribery Act.
• Experience managing large scale projects
  
  

• Authorising account openings in line with procedures and SLA’s with a particular focus on KYC/AML elements.
• Supporting the Onboarding Manager to ensure the team receives ongoing training
• Working closely with Compliance to ensure:
• any regulatory updates are communicated and implemented
• Issues arising from Compliance monitoring are reviewed and addressed
• Ongoing review of control functions within the department
• Acting as the point of escalation with Compliance related queries
• Managing Client Services projects and initiatives including US tax forms communication, KYC updates and large static data changes
• Such other tasks and projects as may reasonably be required
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Advertising Services

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Join to apply for the Broker Client Services Agent role at MiWay Insurance Limited .

Get AI-powered advice on this job and more exclusive features.

• Job title: Broker Client Services Agent
• Location: Gauteng, Johannesburg
• Deadline: May 23, 2025

• Join our Broker Client Services Team and handle incoming queries via phone or email from Brokers and Broker clients.
• Assist with underwriting and amendments to policies as requested.
• Provide feedback to brokers and address QA corrections as identified by the QA department.

• Regulatory Exam (RE 5)
• Matric / NQF 4
• Full FAIS Credits

• At least 3 years of insurance administrative experience.
• Exposure to broker or dealer servicing environment.
• Minimum 3 years of Personal Lines Underwriting experience.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales

GLS Supply Chain Equipment is looking for a talented Client Services Manager to join our team.

This role is based in the Kempton Park area.

Company Description

GLS is a leading provider of Supply Chain Equipment and related services. We are a competitive, innovative, and empowered South African business operating with a global presence. We pride ourselves on delivering high-quality, efficient, environmentally friendly, and sustainable solutions to our clients.

Purpose of the Role

The Client Services Manager is accountable for the efficient and profitable management of the department so as to increase client satisfaction, loyalty and retention and to continually meet their expectations by pro-actively analyzing data and information for prevention and solution of issues.

Key accountabilities - unique contribution this role makes to the organisation:

• Promote company and services through effective interaction and reporting.
• Manage, lead, and develop employees within their team;
• Evaluate training needs of operational team and client and arrange training accordingly.
• Enforce process compliance within the environment of the contract.
• Communicate and report in line with agreed SLA & KPI’s
• Maintaining a strong relationship with the customer through query resolution and proactive identification of potential issues.

Requirements

• Valid Driver’s license
• Grade 12
• Degree or Diploma in Supply Chain Management, Business Administration, Finance or Accounting
• 3-5 years management experience in any Services environment; retail or manufacturing industry is desirable.
• Excellent communication skills - written and verbal
• Passion for providing excellent client services
• High level of attention to detail and orientation to adhere to procedures
• Effective conflict handling and resolution
• Effective planning and time management

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at GLS Supply Chain Equipment by 2x

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Are you a dynamic individual with a passion for client satisfaction and financial services? Our client has an amazing opportunity just for you! Join a leading Financial Services company as a Client Services Manager, where you’ll play a pivotal role in ensuring exceptional service delivery to our client’s valued clientele.

Duties and Responsibilities:

1. General running of the office.
2. Maintenance of client database.
3. Compilation of financial analysis and reports.
4. Website updates.
5. Uploading of monthly newsletter.
6. Managing client liaison / correspondence.
7. Ensuring client files are FAIS and FICA compliant.
8. Managing queries.
9. Screening calls.
10. Managing stationary and office supplies.
11. Presentation pack compilations for new client meetings.
12. Research for queries and reports.
13. Submission of instructions.
14. Follow-up until completion of each query and instruction.

Requirements:

1. Strong Administrative Skills.
2. Attention to detail.
3. Strong client service ethic.
4. Ability to communicate with clients and suppliers to forge relationships.
5. Experience in the Financial Planning Industry is an advantage.

• 5 Years experience working in a client onboarding function specifically authorising the account openings
  • Extensive knowledge of UK customer and enhanced due diligence, sanctions, PEP, and Adverse media screening
  • Knowledge of Money Laundering Regulations, 5th MLD, UK MLR 2017, JMSLG and Market AbuseRegulation (MAR)
  • Understanding the implications of the impact of financial sanctions on financial institutions and their conduct and the consequences of breaching them (OFAC, HM Treasury, EU and UN sanctions)
  • Good knowledge of Data Protection requirements
  • Good communication skills both written and Oral with ability to communicate at Senior management level
  • Solid understanding of the requirements of the UK Proceeds of Crime Act, Terrorism Act and UK Bribery Act.
  • Experience managing large scale projects

The Role:
• Authorising account openings in line with procedures and SLA’s with a particular focus on KYC/AML elements.
• Supporting the Onboarding Manager to ensure the team receives ongoing training
• Working closely with Compliance to ensure:
o any regulatory updates are communicated and implemented
o Issues arising from Compliance monitoring are reviewed and addressed
• Ongoing review of control functions within the department
• Acting as the point of escalation with Compliance related queries
• Managing Client Services projects and initiatives including US tax forms communication, KYC updates and large static data changes
• Such other tasks and projects as may reasonably be required 

Are you a dynamic individual with a passion for client satisfaction and financial services? Our client has an amazing opportunity just for you! Join a leading Financial Services company as a Client Services Manager, where you’ll play a pivotal role in ensuring exceptional service delivery to our client’s valued clientele.

Duties and Responsibilities:

1. General running of the office.
2. Maintenance of client database.
3. Compilation of financial analysis and reports.
4. Website updates.
5. Uploading of monthly newsletter.
6. Managing client liaison / correspondence.
7. Ensuring client files are FAIS and FICA compliant.
8. Managing queries.
9. Screening calls.
10. Managing stationary and office supplies.
11. Presentation pack compilations for new client meetings.
12. Research for queries and reports.
13. Submission of instructions.
14. Follow-up until completion of each query and instruction.

Requirements:

1. Strong Administrative Skills.
2. Attention to detail.
3. Strong client service ethic.
4. Ability to communicate with clients and suppliers to forge relationships.
5. Experience in the Financial Planning Industry is an advantage.