183 Services jobs in Kempton Park

• Customer & External Sales Support.
• Receiving orders from customers by telephone and e-mail.
• Processing of orders and following up to ensure timely delivery.
• Assist customers and resolve customer queries.
• Provide an internal support function to external sales representatives.
• Checking and following up on outstanding back orders.
• General office duties.
• Liaising with the warehouse and dispatch regarding deliveries.
• Attending all necessary meetings.

• Grade 12 (Matric)
• 1-2 years experience within an Sales or Internal sales environment. Experience within the electrical motors industry will be an advantage.
• Must be PC literate with working knowledge of Microsoft Office.
• Accounting Literacy.

• Service orientated.
• Excellent communication skills, proficient in the English Language Written and Oral, must be able to legibly read and write reports.
• Eagerness to learn about our products.
• Must be able to work under pressure and meet deadlines to ensure customer commitments are met.
• Strong motivational and interpersonal skills.
• Strong Administration skills.
• Responsive
• Ethical
• Reliable
• Accurate
• Proven track record.
• Works well under pressure.
• Own transport to & from work

• Basic Salary R240 000.00 to R300 000.00 annually
• Pension Fund 10.8% company contribution and 7.2%
• Medical aid 50% Employee and Employer Contributions

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Client Services Director is a pivotal leadership role within VML's Client Services Team. This individual will be responsible for leading and developing a team of client service professionals, managing key client relationships, driving strategic account growth, and ensuring the delivery of exceptional service. A strong understanding of revenue and billings is crucial, as is the ability to identify and capitalise on opportunities to upsell and expand VML's services within existing accounts. The ideal candidate will possess a deep understanding of the marketing landscape in various sectors.

Account Management:

• Serve as the primary point of contact and trusted advisor for a portfolio of key clients, building and nurturing strong, long-lasting relationships.
• Proactively identify opportunities to expand existing business and deliver strategic solutions that exceed client expectations.
• Ensure seamless communication flow with clients, keeping them informed and engaged throughout the project lifecycle.
• Manage client expectations, address concerns, and proactively resolve issues.

Team Leadership & Development:

• Lead, mentor, and inspire a team of client service professionals, fostering a collaborative and high-performing work environment rooted in VML's values.
• Provide clear direction, delegate effectively, and empower team members to take ownership and excel in their roles.
• Conduct regular performance reviews, identify training needs, and support the professional development of your team.
• Foster a culture of continuous improvement and knowledge sharing within the team.

Strategic Planning & Account Growth:

• Develop and execute strategic account plans that align with client objectives and drive measurable results.
• Identify and secure new business opportunities within existing accounts, actively contributing to revenue growth.
• Monitor account performance, track key metrics, and identify areas for improvement.
• Develop and present compelling proposals and presentations to clients.
• Understand and manage revenue and billings for assigned accounts, ensuring profitability and efficient resource allocation.

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• 2-3 years of experience as a Client Services Director within an agency setting.
• Minimum 12 years of proven experience in a client-facing role within a digital marketing or advertising agency encompassing strategy, advertising, research, or marketing.
• A strong track record of successfully managing and growing client accounts.
• Exceptional communication, presentation, and interpersonal skills, with the ability to build rapport and influence at all levels.
• Strategic thinker with a deep understanding of the digital marketing landscape and its evolving trends.
• Strong leadership qualities, with the ability to motivate and inspire a team.
• Excellent project management skills and a keen eye for detail.
• Experience in developing and delivering successful new business pitches.
• A passion for delivering exceptional client service and exceeding expectations.
• Strong understanding of revenue and billing management

Why VML?

We offer a dynamic and collaborative environment where you can:

• Make a Real Impact: Shape the future of iconic brands.
• Grow Your Career: Unlock your full potential through ongoing learning and development.
• Be Part of Something Bigger: Join a global community of innovators and changemakers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website , and follow VML on our social channels via Instagram , LinkedIn ,and X .

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

• Serve as the primary point of contact and trusted advisor for a portfolio of key clients, building and nurturing strong, long-lasting relationships.
• Proactively identify opportunities to expand existing business and deliver strategic solutions that exceed client expectations.
• Ensure seamless communication flow with clients, keeping them informed and engaged throughout the project lifecycle.
• Manage client expectations, address concerns, and proactively resolve issues.

• Lead, mentor, and inspire a team of client service professionals, fostering a collaborative and high-performing work environment rooted in VML's values.
• Provide clear direction, delegate effectively, and empower team members to take ownership and excel in their roles.
• Conduct regular performance reviews, identify training needs, and support the professional development of your team.
• Foster a culture of continuous improvement and knowledge sharing within the team.

• Develop and execute strategic account plans that align with client objectives and drive measurable results.
• Identify and secure new business opportunities within existing accounts, actively contributing to revenue growth.
• Monitor account performance, track key metrics, and identify areas for improvement.
• Develop and present compelling proposals and presentations to clients.
• Understand and manage revenue and billings for assigned accounts, ensuring profitability and efficient resource allocation.

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• 2-3 years of experience as a Client Services Director within an agency setting.
• Minimum 12 years of proven experience in a client-facing role within a digital marketing or advertising agency encompassing strategy, advertising, research, or marketing.
• A strong track record of successfully managing and growing client accounts.
• Exceptional communication, presentation, and interpersonal skills, with the ability to build rapport and influence at all levels.
• Strategic thinker with a deep understanding of the digital marketing landscape and its evolving trends.
• Strong leadership qualities, with the ability to motivate and inspire a team.
• Excellent project management skills and a keen eye for detail.
• Experience in developing and delivering successful new business pitches.
• A passion for delivering exceptional client service and exceeding expectations.
• Strong understanding of revenue and billing management

• Make a Real Impact: Shape the future of iconic brands.
• Grow Your Career: Unlock your full potential through ongoing learning and development.
• Be Part of Something Bigger: Join a global community of innovators and changemakers.

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Client Services Director is a pivotal leadership role within VML's Client Services Team. This individual will be responsible for leading and developing a team of client service professionals, managing key client relationships, driving strategic account growth, and ensuring the delivery of exceptional service. A strong understanding of revenue and billings is crucial, as is the ability to identify and capitalise on opportunities to upsell and expand VML's services within existing accounts. The ideal candidate will possess a deep understanding of the marketing landscape in various sectors.

Account Management:

• Serve as the primary point of contact and trusted advisor for a portfolio of key clients, building and nurturing strong, long-lasting relationships.
• Proactively identify opportunities to expand existing business and deliver strategic solutions that exceed client expectations.
• Ensure seamless communication flow with clients, keeping them informed and engaged throughout the project lifecycle.
• Manage client expectations, address concerns, and proactively resolve issues.
• Lead, mentor, and inspire a team of client service professionals, fostering a collaborative and high-performing work environment rooted in VML's values.
• Provide clear direction, delegate effectively, and empower team members to take ownership and excel in their roles.
• Conduct regular performance reviews, identify training needs, and support the professional development of your team.
• Foster a culture of continuous improvement and knowledge sharing within the team.

Strategic Planning & Account Growth:

• Develop and execute strategic account plans that align with client objectives and drive measurable results.
• Identify and secure new business opportunities within existing accounts, actively contributing to revenue growth.
• Monitor account performance, track key metrics, and identify areas for improvement.
• Develop and present compelling proposals and presentations to clients.
• Understand and manage revenue and billings for assigned accounts, ensuring profitability and efficient resource allocation.

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• 2-3 years of experience as a Client Services Director within an agency setting.
• Minimum 12 years of proven experience in a client-facing role within a digital marketing or advertising agency encompassing strategy, advertising, research, or marketing.
• A strong track record of successfully managing and growing client accounts.
• Exceptional communication, presentation, and interpersonal skills, with the ability to build rapport and influence at all levels.
• Strategic thinker with a deep understanding of the digital marketing landscape and its evolving trends.
• Strong leadership qualities, with the ability to motivate and inspire a team.
• Excellent project management skills and a keen eye for detail.
• Experience in developing and delivering successful new business pitches.
• A passion for delivering exceptional client service and exceeding expectations.
• Strong understanding of revenue and billing management

Why VML?

We offer a dynamic and collaborative environment where you can:

• Make a Real Impact: Shape the future of iconic brands.
• Grow Your Career: Unlock your full potential through ongoing learning and development.
• Be Part of Something Bigger: Join a global community of innovators and changemakers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology.

You will be responsible for planning, overseeing, and leading projects from ideation through to completion. Oversee all aspects of projects, set deadlines, assign duties, monitor, and report on the progress of the project. Prepare reports for upper management regarding the project status. Manage multiple client accounts to ensure client satisfaction, retention, and revenue growth.

Work closely with the operations team to ensure KPIs are met by providing solutions and collaborating effectively. Lead client relationships through escalations, invoicing, control policies, rate adjustments, WBRs, MBRs, QBRs, and provide feedback via action lists. Demonstrate a solutions-oriented approach with proven client management skills. Think creatively to solve problems, paying close attention to detail and maintaining speedy communication.

• Lead project planning sessions for onboarding new clients.
• Coordinate staff and internal resources.
• Manage project progress and adapt work as required.
• Oversee all project documentation.
• Conduct project reviews and create detailed reports for executive staff.
• Optimize and improve processes and overall approach as needed.
• Manage high-pressure situations effectively.
• Handle multiple project elements simultaneously.
• Serve as a solutions architect for clients.
• Think creatively and laterally to solve problems.
• Develop and manage senior-level relationships efficiently.

Collaborate with the Operations Team to assist in decision-making and problem-solving. Track KPIs and generate reports.

• Project Management Diploma or Degree (advantageous).
• Exceptional organizational skills and structure.
• 2-3+ years of onboarding, project planning, transitions, and client management experience.
• Experience working within a BPO and with international clients.
• Proven ability to manage multiple projects simultaneously.
• In-depth knowledge of international BPOs and operational processes.
• Strong leadership skills and high emotional intelligence.
• Outstanding written and verbal communication skills.
• Comfortable working in a fast-paced, hyper-growth environment.

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

As a Customer Services Representative, you are the first point of contact for our customers, addressing inquiries, resolving issues, and ensuring a seamless customer experience. The Customer Service Representative will focus on the seamless execution of orders, queries around orders and the effective management of returns and paperwork.

• Processing of manual, EDI orders, deliveries and returns
• End to end management of customer orders (From capture until confirmed delivery, and queries)
• Material substitution management
• Daily Order query resolution
• Order cuts daily reason code maintenance.
• Investigation of delivery shortages and failures
• Shelf-life requirements alignment
• Relevant and requested customer reporting

• 3-4 years of customer service experience within FMCG
• Grade 12
• Post graduate qualification in supply chain / Transportation / Logistics (Advantageous)
• Familiar with CRM systems and practices (SAP)
• Proficiency in Microsoft Office (N.B. Excel)
• Strong communication and interpersonal skills
• Supply chain operational knowledge

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Are you an experienced and competent Senior IT Services Manager looking to make a career move? Here’s a chance to join one of SA's largest competitors / franchisors in the FMCG/Food and Restaurant industries.

Job & Company Description:
This IT Services Manager role is a chance to orchestrate a secure and stable infrastructure capacity by managing Support Staff, Service Desk operations, Cybersecurity Operations, 3rd party vendors, and service providers . You'd also oversee the servicing of computer systems and software , and maintenance of IT assets.

• IT Strategy and Budgeting
• Infrastructure / Resource Management (WAN, LAN, Storage, Hardware, Software and Connection) - Implementation, Installation, Maintenance, Upgrades, Updates, Back-Ups, Performance enhancement, etc.
• Disaster Recovery
• Cyber Security (Assess and Measure CyberSec Controls and Maturity, Improve CyberSec via CI, Oversee 3rd Party Ops and Vendors, Risk Management, CyberSec Training, Assessment and Awareness Campaigns)

• A tertiary qualification, preferably in IT, Business management, Computer Science, or equivalent
• Relevant IT technical training / experience

• 10 years in IT (Services, Infrastructure, Cybersecurity, Disaster Recovery)
• 8+ years in Staff Management / Oversight

Do not miss out on this opportunity to make your mark - Apply Now!

R 1,000,000 - R 1,400,000

General Responsibilities:

Digital Communications:

• Engage with students, tutors, parents, and guardians through digital channels like WhatsApp, emails, and calls.
• Manage communications effectively to address queries, provide support, and facilitate smooth interactions.

Service Management:

• Handle service management tasks to support the sales pipeline.
• Ensure efficient delivery of services to meet customer needs and expectations.

Operations:

• Execute general operational tasks related to the business activities of the company.
• Maintain operational efficiency and effectiveness across different functions.

Arrangement and Execution of Tutoring Sessions:

• Coordinate and arrange 1-on-1 tutoring arrangements for students.
• Follow specified processes to ensure successful tutor and student engagements.

Client Relationship Management:

• Build and nurture relationships with clients, focusing on client satisfaction and retention.
• Address client concerns, gather feedback, and maintain a positive client experience.

General Operations:

• Handle day-to-day operational tasks to support business activities.
• Ensure smooth functioning of processes and workflows.

Client Communication and Coordination:

• Communicate with clients to understand their needs and requirements.
• Amend requests as necessary, source the best tutor from the base, and coordinate with clients and tutors.
• Record relevant information and updates in the CRM system or spreadsheet.

Monitoring Progress and Quality:

• Stay informed about the progress of tutoring sessions.
• Monitor lesson quality, address any issues or concerns, and ensure a high standard of service delivery.

Educational Background:

• Possess a 3-year degree in BA or BCom from a reputable university.

Recent Graduates:

• Ideally suited for recent graduates who have achieved outstanding grades throughout their academic journey, showcasing their commitment to excellence and learning.

Sales or Organizational Experience (As a plus):

• Experience in sales or roles with a high organizational aspect is highly desirable and considered a plus. This experience demonstrates your ability to manage tasks efficiently and work effectively in dynamic environments.

Johannesburg - Our client in the Finance Industry is urgently looking to employ a Securities Services Analyst on a Fixed Term 12-month contract.

The successful candidate will take responsibility for client account maintenance, creation of client communications, and service to custody clients, supporting SSH South Africa in administrative functions relating to business management.

Responsibilities:

• Responsible for client account maintenance which comprises of account opening, closure, as well as amendments.
• Creation of Market and Service watches for clients.
• Assist SSH and Product Manager (PM) with the maintenance and improvements of the Market Profile, Service Profile, Risk Map, Holiday calendar, etc., for clients.
• Help SSH and PM with administrative tasks that aid in revenue and cost management.
• Assist PM with client requests.
• Assist SSH and PM with audit queries.
• Alert SSH and PM of events that may create or increase risk.

• 1-2 years practical work experience in Securities Services.
• University degree.
• Excellent written and communication skills with the ability to communicate at all levels.
• Strong interpersonal skills.
• Ability to manage multiple tasks simultaneously.
• Effectiveness under pressure / stress management.

Please note only shortlisted candidates will be contacted.

R 217 - R 218 - Hourly