316 Service Support jobs in South Africa
Service Advisor
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Join Our Team at Turner's Auto Service: Service Advisor Position Available!
About Us
Turner's Auto Service, located in Richmond, VA, is thrilled to announce that we are expanding our team and in search of a dedicated Service Advisor to join us. If you're passionate about automobiles and desire to work for a renowned company that values its staff, then you're in the right place.
Who We Are
At Turner's Auto Service, we're more than just an auto repair shop – we're a family-run business committed to providing outstanding auto repair services. Our team of ASE and ASE A/C-certified auto technicians is equipped to diagnose, maintain, and repair all types of vehicles. We pride ourselves on exceeding client expectations and staying at the forefront of industry advancements. Continuous skill development is a top priority, and we ensure our staff receives ongoing training.
Our workplace is well-organized and welcoming, creating an ideal environment for learning and growth. We deeply appreciate the hard work and dedication of our team and fully support their work-life balance.
Who We're Looking For
As an auto repair shop deeply committed to our clients, community, and employees, we seek a Service Advisor who shares our values. We believe in the power of teamwork and seek an individual who finds joy in their work while maximizing their abilities and knowledge. Our positions require punctuality, drive, excellent communication skills, and a willingness to learn. If you excel in exceptional customer service, prioritize our customers, aim to grow with our shop, and thrive in a family environment, you're the candidate we're searching for.
- Hours: Full time, Monday-Friday, 8:00 AM - 5:00 PM
- Pay Scale: $20-$40/hour
Ready to Take the Wheel of Your Career?
Turner's Auto Service offers a unique opportunity for anyone looking to enter the automotive repair business. Joining our team means you can anticipate job security, fair compensation, and significant growth opportunities within the company.
Apply Today
Don't miss the chance to drive your career toward success. Apply directly using the provided form or email us at for inquiries. At Turner's Auto Service, you're not just an employee; you're a valued member of our family. Take the next step in your automotive career and apply today!
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Customer Service - Support Consultant
Posted 9 days ago
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Job Description
LekkeSlaap is South Africa’s leading accommodation booking app known for its user-friendliness, exceptional customer experience, and extensive local accommodation options. Owned by Tripco, a travel technology company based in Cape Town,LekkeSlaap is committed to innovation, best-in-class customer service and setting new standards in travel technology.
As a Properties Support Consultant , you will be the backbone of our Properties team, providing top-notch assistance to our growing network of hosts. In a fast-paced, target-driven environment, you'll be responsible for maintaining positive relationships, ensuring that our hosts are equipped with the right tools and knowledge to succeed on our accommodation bookings platform.
The ideal candidate is someone who possesses excellent communication skills, a customer-centric mindset, and a strong understanding of property management. If you have a passion for helping others and a desire to make an impactful contribution to our team, we encourage you to apply!
Responsibilities- Act as the primary point of contact for 33,000+ properties, addressing their queries and providing expert guidance, ensuring smooth operations and an exceptional experience.
- Maintain up-to-date knowledge of LekkeSlaap’s products and policies to support property owners effectively.
- Provide training and resources to property owners on how to manage their listings efficiently, including uploading and updating information on their profiles.
- Collaborate with the Sales and Marketing teams to promote new opportunities and enhance property visibility.
- Problem-solve issues and challenges that property owners may encounter, ensuring timely resolution.
- Ensure completion of tasks, projects, and targets with efficiency and professionalism.
- Build strong relationships with hosts and internal teams.
- Achieve performance targets while maintaining high customer satisfaction.
- Document and track all interactions with property owners in the system for continual service improvement.
- Monitor host performance and provide feedback and insights to assist in improving services and processes.
- Participate in ongoing training sessions to remain informed on industry trends and best practices.
- Experience in customer service is preferred.
- Strong understanding of the accommodation and hospitality industry.
- Excellent communication skills (both verbal and written) in Afrikaans and English.
- Proven ability to build and maintain relationships with diverse stakeholders.
- Strong analytical and problem-solving abilities with a focus on customer satisfaction.
- Experience with CRM systems and software tools is advantageous.
- Detail-oriented with excellent organisational skills to manage multiple inquiries efficiently.
- Ability to work collaboratively as part of a team while also demonstrating initiative and independence.
- Adaptability to a fast-paced environment and willingness to learn and grow.
- Positive attitude and strong work ethic; dedication to exceeding customer expectations.
- Reliable transportation for attending on-site matters as required.
- Modern offices based at the V&A Waterfront
- Travel vouchers and exclusive discounts
- FeelBetterFast: Employer-funded pharmacy visits
- Pension fund contributions
- Generous leave package
- Additional half-day off every month
- Monthly team events and more!
Customer Service Support Consultant
Posted today
Job Viewed
Job Description
Requirements:
Matric
2 Years of experience in a call centre/customer support environment
Computer literacy with proficiency in MS Outlook, MS Excel, and MS Word
Bilingual with formal business writing and professional communication in both Afrikaans and English
Strong administration, organising, and problem-solving skills
Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.
English Customer Service Support
Posted 21 days ago
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Job Description
Job Description
Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.
Key Responsibilities
Customer service engagement via incoming calls and respond to email queries
Managing reservation, special requests, and complaints from customers via the website
Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner
Demonstrate urgency on transactions using standard operating procedures
Requirements
A matric certificate or equivalent qualification
Good command of the English (verbal & written)
Passionate about customer service
Strong analytical and problem-solving skills
Webchat experience advantageous
A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience
Spanish Customer Service Support
Posted 21 days ago
Job Viewed
Job Description
Job Description
Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.
Key Responsibilities
Customer service engagement via incoming calls and respond to email queries
Managing reservation, special requests, and complaints from customers via the website
Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner
Demonstrate urgency on transactions using standard operating procedures
Requirements
A matric certificate or equivalent qualification
Good command of the Spanish & English (verbal & written)
Passionate about customer service
Strong analytical and problem-solving skills
Webchat experience advantageous
A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience
Italian Customer Service Support
Posted 21 days ago
Job Viewed
Job Description
Job Description
Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.
Key Responsibilities
Customer service engagement via incoming calls and respond to email queries
Managing reservation, special requests, and complaints from customers via the website
Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner
Demonstrate urgency on transactions using standard operating procedures
Requirements
A matric certificate or equivalent qualification
Good command of the Italian & English (verbal & written)
Passionate about customer service
Strong analytical and problem-solving skills
Webchat experience advantageous
A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience
Dutch Customer Service Support
Posted 21 days ago
Job Viewed
Job Description
German Customer Service Support
Posted 21 days ago
Job Viewed
Job Description
Job Description
Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.
Key Responsibilities
Customer service engagement via incoming calls and respond to email queries
Managing reservation, special requests, and complaints from customers via the website
Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner
Demonstrate urgency on transactions using standard operating procedures
Requirements
A matric certificate or equivalent qualification
Good command of the German & English (verbal & written)
Passionate about customer service
Strong analytical and problem-solving skills
Webchat experience advantageous
A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience
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Service Support Technician
Posted 4 days ago
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Job Description
- Matric PLUS Diploma / Degree in Information Technology / Computer Science or related
- A+ / N+ and / or MCITP qualification essential.
- Minimum experience of 4-5 years in similar environment (Technical support/Helpdesk).
- Experience in cloud technologies / virtual sports gaming / betting highly advantageous.
- Must be comfortable working shifts from 6am to 6pm and 6pm to 6am (4 days on, 2 days off)
- Fluency in an African language a must
Remuneration:
- Up to R420K average C.T.C. per annum (based on hours worked)
Help Desk Consultant
Posted 9 days ago
Job Viewed
Job Description
We have an opening for a Help Desk Consultant in our Customer Support Department.
If you think you have what it takes, you can apply for this position based at our Head Office in Parklands, Cape Town.
Responsibilities- Assist end-users with logging calls, troubleshooting, and escalating calls to relevant departments.
- Have a basic understanding of hardware and software troubleshooting.
- Communicate effectively both in writing and verbally.
- Punctual, reliable, and a team player.
- Performs well under pressure and enjoys problem-solving.
- IT graduates with A+ and N+ certifications are welcome to apply, or candidates with relevant experience.
Our clients are in the retail industry. Support is provided beyond 8:00 to 17:00, with shifts between 6:30 and 23:00. Standby and overtime may be required.
This is a great opportunity to kick start your career at Spinnaker Software.
#J-18808-LjbffrHelp Desk Consultant
Posted 9 days ago
Job Viewed
Job Description
We have an opening for a Help Desk Consultant in our Customer Support Department.
If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town.
As a Help Desk Consultant, your responsibilities will be to assist our end-users in logging calls, troubleshooting and escalating calls to the relevant departments. The vital part of your work involves you knowing the basics of hardware and software troubleshooting. The key success criteria for this role are a combination of excellent written and verbal communication skills as well as a can-do attitude.
This position is for you if you are punctual, reliable and consider yourself a team player. You will enjoy it if you perform well under pressure and thrive in problem-solving environment. We welcome applications from IT graduates with A+ and N+ certification, however we'll consider candidates with experience only too!
Our clients are in the retail industry, we support them beyond 8:00 to 17:00. The team works shifts of 8 hours between( 6:30 - 23:00), standby and overtime can be required from time to time.
This is a great opportunity to kick start your career at Spinnaker Software.