444 Service Support jobs in South Africa

• Cancer Association of South Africa (CANSA)

Service Support Officer at Cancer Association of South Africa

• Deadline:

15 October 2025

• Region:

Gqeberha (PE), Eastern Cape

• Salary:

The Salary Package and benefits offered are commensurate with the NPO industry

• Type of employment:

Full time

Job Description
To provide general and administrative support to Services and the Cancer Care Centre in Gqeberha.

Roles and Responsibilities

• General administrative support: appointments, intake of patients, volunteer assistance, and reporting
• Financial tasks: petty cash, banking, creditors/debtors, month-end balancing, and stock/asset management
• Facilities and equipment: maintenance of buildings and vehicles, ordering consumables, managing wigs and medical equipment
• Community & communication: liaise with clients, medical facilities, volunteers, and stakeholders; support marketing and social media posts

Qualifications And Requirements

• Minimum 3 years' office management experience
• Knowledge of basic accounting
• Bilingual (English + local language), strong verbal & written communication
• Proficient in Microsoft Office
• Excellent interpersonal, organisational, and time management skills
• Professional attitude, appearance, and ability to support cancer patients and families
• Valid Code 8 driver's license advantageous
• Non-smoker

How to apply

Please submit your Detailed CV and supporting documents via email to

Your application email should reflect the
reference SSO in the subject line
along with your salary requirement. If the incorrect reference is used in the subject line your application will automatically be discarded.

Only shortlisted candidates will be contacted.
Keep #NGOJobsBoard thriving: Tell employers you found their listing on Hashtag Nonprofit

• Date posted:

09 October 2025

Back to #NGOJobsBoard

Hello Group is seeking to appoint a dedicated Client Service Support Consultant who will be a crucial member of the customer and client service team, responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system. Additionally, the consultant will be responsible for authenticating customers when their banking information changes and ensuring a high level of customer satisfaction while managing their assigned tickets.

Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What Hello Group Offers

• Onsite Barista – Because life's too short for bad coffee
• Exciting Team Events – Work hard, play harder
• Teambuilding Activities – Get to know your teammates beyond the screen
• A Culture That Feels Like Family – No corporate robots here—just real people doing great things
• A Top-Notch Office Space – Where inspiration meets innovation.

• Matric Certificate
• Customer service qualification (Advantageous)
• Knowledge of CRM Bank, OS ticket and Core Banking systems
• Multiple Languages (Advantageous)
• Experience in customer service (Financial industry)
• Computer/Mobile Literate
• International Remittance product knowledge.

Key responsibilities

Inbound & Outbound Calls:

• Handle inbound customer inquiries and proactively manage outbound calls related to source of funds requests.
• Compliance: Ensure all processes follow the bank's compliance guidelines, particularly related to anti-money laundering (AML) and Know Your Customer (KYC) regulations.
• Customer Service Excellence: Maintain a high level of professionalism and customer service in all interactions to ensure customer satisfaction and loyalty.

Client authentication:

• Authenticate customers when there is a change in their banking information, following security protocols to protect client data.
• 2-part Verification of client: voice call and video call the client
• Attending to incoming calls

Ticket Management:

• Manage and prioritize daily tickets assigned by the team, ensuring timely follow-up with customers to request source of funds and resolve any issues.
• Request and verify source of funds documents from clients in compliance with the bank's policies and regulatory requirements.
• Regularly follow up on tickets at least once a week.
• Document Verification: Check the accuracy and authenticity of the source of funds documentation provided by clients.
• Cross reference information, verify Bank statements, ID's, POPS' and payment notifications.
• Data Entry: Accurately capture and record detailed information received from clients into the bank's ticketing system.

Hello Group is seeking to appoint a dedicated
Client Service Support
Consultant
who will be a crucial member of the customer and client service team, responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system. Additionally, the consultant will be responsible for authenticating customers when their banking information changes and ensuring a high level of customer satisfaction while managing their assigned tickets.

Hello Group i
s a South African company with a
bold
mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What Hello Group Offers

• Onsite Barista - Because life's too short for bad coffee
• Exciting Team Events - Work hard, play harder
• Teambuilding Activities - Get to know your teammates beyond the screen
• A Culture That Feels Like Family - No corporate robots here—just real people doing great things
• A Top-Notch Office Space - Where inspiration meets innovation.

This role is responsible for managing a team on and off site that attends to day-to-day technical inquiries within the division, and ensure that all sales staff and customer technical tickets are serviced and closed. The ultimate aim is to ensure adequate technical skills are available within the branch to support our customers in after-sales service.

Role responsibilities:

• Attend to customer technical support requests (received electronically or telephonically)
• Attend site in local, national, and potentially international locations to:
• assist in commissioning new systems
• assist in the diagnosis of faulty equipment
• troubleshoot any other issues
• Assist senior support engineers in their support cases
• Assist sales consultants with technical inquiries around our products and systems
• Assist in system design
• Assist in troubleshooting faulty equipment
• Diagnose warranty claims
• Liaise with factories and suppliers on technical issues
• Assist in the creation of technical documentation for new products
• Regularly attend supplier training as designated
• Work closely with the other tech support staff around the country to:
• Collaborate on improving systems
• Help resolve issues in other areas where skills can be shared for the common good
• Investigate and document potential serial issues
• Assist R+D department in product specification and development when necessary.
• Meet regularly to discuss tech support issues
• Document/record activities within the company CRM

Role requirements are:

• At Minimum a Matric/NQF4 equivalent plus one or more of the following:
• Electrical qualification, wireman's licence highly advantageous
• Technical support background and experience of at least 3-5 yrs in similar environment e.g. Renewables/Solar etc.
• Technical Field support experience e.g. experience with PV systems, communications such as CAN bus and RS485
• Engineering experience as well as commercial site experience
• Experience managing a team in a similar environment
• Other relevant diploma (eg: renewable energy) advantageous
• Driver's licence and own vehicle

Key personal attributes:

• Computer literacy – highly Computer literate and comfortable with basic technical aspects of common operating systems with Microsoft Office general excellence
• Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
• An ability to provide excellent customer service - Service focus by responding to Internal customers' needs by doing it right the first time.
• Excellent time management, organizational, and follow-through skills. Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers, and internal staff, and returning calls.
• Attention to detail while maintaining the ability to see the implications for the bigger picture
• An ability to respond quickly and accurately to requests
• A creative outlook with a problem-solving attitude.
• Self-motivated - Meet and exceed all that is required of you in your job.

This role is responsible for managing a team on and off site that attends to day-to-day technical inquiries within the division, and ensure that all sales staff and customer technical tickets are serviced and closed. The ultimate aim is to ensure adequate technical skills are available within the branch to support our customers in after-sales service.

Role responsibilities:

• Attend to customer technical support requests (received electronically or telephonically)
• Attend site in local, national, and potentially international locations to:
• assist in commissioning new systems
• assist in the diagnosis of faulty equipment
• troubleshoot any other issues
• Assist senior support engineers in their support cases
• Assist sales consultants with technical inquiries around our products and systems
• Assist in system design
• Assist in troubleshooting faulty equipment
• Diagnose warranty claims
• Liaise with factories and suppliers on technical issues
• Assist in the creation of technical documentation for new products
• Regularly attend supplier training as designated
• Work closely with the other tech support staff around the country to:
• Collaborate on improving systems
• Help resolve issues in other areas where skills can be shared for the common good
• Investigate and document potential serial issues
• Assist R+D department in product specification and development when necessary.
• Meet regularly to discuss tech support issues
• Document/record activities within the company CRM

Role requirements are:

• At Minimum a Matric/NQF4 equivalent plus one or more of the following:
• Electrical qualification, wireman's licence highly advantageous
• Technical support background and experience of at least 3-5 yrs in similar environment e.g. Renewables/Solar etc.
• Technical Field support experience e.g. experience with PV systems, communications such as CAN bus and RS485
• Engineering experience as well as commercial site experience
• Experience managing a team in a similar environment
• Other relevant diploma (eg: renewable energy) advantageous
• Driver's licence and own vehicle

Key personal attributes:

• Computer literacy – highly Computer literate and comfortable with basic technical aspects of common operating systems with Microsoft Office general excellence
• Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
• An ability to provide excellent customer service - Service focus by responding to Internal customers' needs by doing it right the first time.
• Excellent time management, organizational, and follow-through skills. Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers, and internal staff, and returning calls.
• Attention to detail while maintaining the ability to see the implications for the bigger picture
• An ability to respond quickly and accurately to requests
• A creative outlook with a problem-solving attitude.
• Self-motivated - Meet and exceed all that is required of you in your job.

This role is responsible for managing a team on and off site that attends to day-to-day technical inquiries within the division, and ensure that all sales staff and customer technical tickets are serviced and closed. The ultimate aim is to ensure adequate technical skills are available within the branch to support our customers in after-sales service.

Role Responsibilities

• Attend to customer technical support requests (received electronically or telephonically)

• Attend site in local, national, and potentially international locations to:

• assist in commissioning new systems

• assist in the diagnosis of faulty equipment

• troubleshoot any other issues

• Assist senior support engineers in their support cases

• Assist sales consultants with technical inquiries around our products and systems
• Assist in system design
• Assist in troubleshooting faulty equipment
• Diagnose warranty claims
• Liaise with factories and suppliers on technical issues
• Assist in the creation of technical documentation for new products
• Regularly attend supplier training as designated

• Work closely with the other tech support staff around the country to:

• Collaborate on improving systems

• Help resolve issues in other areas where skills can be shared for the common good
• Investigate and document potential serial issues
• Assist R+D department in product specification and development when necessary.
• Meet regularly to discuss tech support issues
• Document/record activities within the company CRM

Role Requirements Are

• At Minimum a Matric/NQF4 equivalent plus one or more of the following:

• Electrical qualification, wireman's licence highly advantageous

• Technical support background and experience of at least 3-5 yrs in similar environment e.g. Renewables/Solar etc.
• Technical Field support experience e.g. experience with PV systems, communications such as CAN bus and RS485
• Engineering experience as well as commercial site experience
• Experience managing a team in a similar environment
• Other relevant diploma (eg: renewable energy) advantageous
• Driver's licence and own vehicle

Key Personal Attributes

• Computer literacy – highly Computer literate and comfortable with basic technical aspects of common operating systems with Microsoft Office general excellence
• Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
• An ability to provide excellent customer service - Service focus by responding to Internal customers' needs by doing it right the first time.
• Excellent time management, organizational, and follow-through skills. Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers, and internal staff, and returning calls.
• Attention to detail while maintaining the ability to see the implications for the bigger picture
• An ability to respond quickly and accurately to requests
• A creative outlook with a problem-solving attitude.
• Self-motivated - Meet and exceed all that is required of you in your job.

Role Description

This is a full-time on-site role located in the Kya Sands, Randburg. The Customer Service Technical Support role involves providing exceptional customer support, ensuring customer satisfaction, managing phone etiquette, and delivering outstanding customer service experiences. Day-to-day tasks include responding to customer inquiries, resolving technical issues, and maintaining a high level of customer experience through effective communication and technical expertise.

Qualifications

• Excellent Phone Etiquette and ability to handle customer interactions professionally
• Strong focus on delivering a positive Customer Experience
• Technical knowledge is a must
• Basic electronics is a plus
• Strong problem-solving skills and ability to work under pressure
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team

Company Description

Cloud Integration Services assists medium to large business enterprises by actively providing IT support, services, and solutions. The goal is to optimize IT infrastructure to be more cost-effective, secure, and reliable. We focus on enhancing IT efficiency and ensuring robust performance. Our services are tailored to meet the specific needs of each client, ensuring they achieve operational success.

Role Description

This is a full-time on-site role based in
Milnerton Cape Town ONLY
. The Help Desk Coordinator will be responsible for providing technical support, managing help desk requests, troubleshooting issues, and ensuring effective communication with clients and team members. The role involves analyzing problems to provide timely solutions and maintaining a high level of customer satisfaction.

Qualifications

• Experience in a helpdesk or IT support role (1–3 years typically)
• Technical Support, Help Desk Support, and Troubleshooting skills
• Strong Communication and Analytical Skills
• Proficiency in managing helpdesk software and tools
• Excellent problem-solving abilities
• Ability to work efficiently in a team-oriented environment
• Relevant certifications or experience in IT support is a plus
• Ability to work on Sage platform for quoting.
• Must be able to work standby hours when needed.
• Problem-solving mindset and attention to detail

Please apply via Linkedin.

Should you not receive a response within 2 weeks of your application, kindly take it as you were unsuccessful.

SITE: BOKSBURG

DIVISION: CORRUSEAL GROUP

REPORTING TO: GROUP CHIEF INFORMATION OFFICER

PURPOSE OF THE JOB

Responsible for maintaining and supporting end user computing, basic enterprise network and server infrastructure to ensure optimal performance and security.

KEY RESPONSIBILITIES

MAINTENANCE OF ENTERPRISE NETWORK AND SERVER INFRASTRUCTURE

• Installs updates for server hardware and software systems.
• Monitors server performance to ensure efficient and secure operation.
• Coordinates with other IT professionals to ensure efficient network and server usage.
• Maintains basic network hardware and software systems.
• Monitors and maintains high standards of user experience on business applications relating to end user computing.
• Ensures that datacentre server rooms are always 100% compliant with power, cooling, access control and servicing of the equipment
  .

TROUBLESHOOTING AND REMEDIATIONS OF FAULTS

• Identifies and troubleshoots network and server-related issues based on Aruba and Microsoft best practises.
• Identifies and troubleshoots end user computing related issues based on best practise guides by current technology vendors solutions implemented at business.

SECURE AND RESILIENT INFRASTRUCTURE

• Performs Windows updates on non-critical servers and end user computing devices.
• Maintains enterprise cybersecurity hardware and software by ensuring all versions are up to date for end user computing and enterprise infrastructure.
• Manages user accounts, permissions, and system controls relating to end user computing and enterprise applications.

PROJECT MANAGEMENT

• Actively participates in high level, business-wide projects. This involves both working independently and as a part of a team to fulfil the project delivery objectives.
• Delivers projects on budget and on time
  .

SKILLS AND COMPETENCIES

• Adaptability
• Good communication skills (verbal and written)
• Customer focus
• Decision making
• Information monitoring
• Planning and organising
• Analytical
• Attention to detail
• Problem solving skills

REQUIRED MINIMUM QUALIFICATIONS / EXPERIENCE

• Hardware certification- A+
• Network certification- N+
• Microsoft certification.
• Two (2) years' experience working in IT as Junior IT Helpdesk Technician with the respective technology at an intermediate level with experience in installation, configuration, maintenance and support
• Two (2) years' experience at an intermediate level working on Microsoft Windows Server 2019 and 2022.
• Two (2) years' experience installing, configuring and working on Windows desktop edition.
• two (2) years' experience working on enterprise level and point detection and reaction software.