131 Senior Management jobs in Roodepoort

Position Purpose:

To lead the team and drive end to end processes in order to deliver a customer-centric business environment. Ensure that the operational area is aligned to Medscheme and client schemes strategic objectives. Provide holistic care that is personalised and accessible, managing the journey end to end. Commit to our service care charter striving to continuously make a positive difference.

Experience:

2 - 3 Years Operational experience and 2 years management experience advantageous

2 years Leadership experience

1 year Experience in Quality Assurance, Workforce Planning and Recruitment

Qualifications:

Diploma in General Nursing and a Degree/Diploma in ICU

Compliance and Risk Management

• Defined legal, statutory and regulatory compliance is appropriately implemented and maintained at the required standards for the team

• Implemented team operational risk and governance structures, measures and frameworks are monitored and necessary action is taken to address issues, when necessary

Financial Management

• Manage expenses and costs and identify cost saving opportunities to support the department in achieving its financial goals and targets

Operating Model

• Implement team operational plans and manage that the defined delivery objectives are met through supporting, and being supported by other teams within and linked to the department / project

• Identify opportunities to improve the team's core operational internal processes and internal supply chain

• Resolve team operational conflicts

• Ensure delivery targets/objectives are met and motivate the team to operate in a mutually supportive manner to achieve successful delivery

Operational Implementation of Strategy

• Plan and implement daily, weekly and/or quarterly operational changes within the team to respond to important external influences

• Ensure relevant sections of the business plan are implemented in a manner that supports operational quality and meets the defined departmental priorities

• Communicate the relevant sections of the team operational plan to facilitate buy-in of the employees

• Ensure implementation of workplans in a way that maintains operational best practice and leads to continuous delivery improvement

Operational Leadership

• Manage the operational performance of the team as per HR frameworks and policies to ensure delivery to agreed standards and objectives

• Provide appropriate staff development, coaching and mentoring and retain skilled and engaged employees within the team and Medscheme

• Support transformation through valuing diversity within the team and department

• Behave in alignment with the Medscheme values

Stakeholder Management

-We are looking for a dynamic and results-driven leader to join our team, someone who can drive operational excellence, stakeholder engagement, and strategic delivery. The ideal candidate will ensure legal, statutory, and regulatory compliance is upheld, while implementing effective risk and governance frameworks. You will manage departmental expenses, identify cost-saving opportunities, and support financial targets. This role requires strong operational leadership, including the implementation of team plans, resolution of conflicts, and continuous improvement of internal processes. You will lead daily, weekly, and quarterly operational changes aligned with business priorities, ensuring best practices and consistent delivery. A key part of the role involves managing team performance, coaching and mentoring staff, fostering diversity, and creating a safe, engaging work environment. You will build and maintain strong relationships with internal and external stakeholders, address concerns professionally, and collaborate across departments to ensure timely resolutions. Additional responsibilities include onboarding new employees, maintaining quality standards, supporting ISO and compliance requirements, conducting performance reviews, and representing business capabilities in governance forums. You will also oversee resource planning, manage service levels, monitor trends, and drive customer satisfaction. Embracing digital transformation and agile methodologies is essential, as is the ability to adapt to changing business needs and ensure continuity during unplanned downtime. If you are passionate about leading teams, driving strategic outcomes, and making a meaningful impact, we invite you to apply.

Generic Objectives

People Leadership:

-Lead and inspire your people and drive team collaboration.

-Develop and support your people growth by focusing on their strengths

and styles.

-Coach and enable team to maximise their potential.

-Empower your people with skills to improve confidence, knowledge and communication

skills.

-Amplify your people's imagination and self

-learning.

-Create a safe and happy working environment that inspires all, adapting to needs of

your people.

-Manage, monitor leave and wellness of your people.

-Recognise and appreciate excellence and team collaboration in real

-time.

Continuous improvement:

-Identify areas of improvement and solving for sustainable solutions through root cause analysis, lean six sigma methodologies

and feedback loops.

-Assist with user acceptance testing and coach your teams through changes.

-Demonstrate excellence in communication and daily

performance management.

Workforce Management:

-Perform Resource planning, forecasting and management across all channels and touch points.

-Manage and plan downtime when required.

-Manage work volume and ensure service levels are met and improved.

Business Continuity Management:

-Understand how to manage business continuity and unplanned downtime.

-Manage incidents and service level

continuity.

Manage and Maintain Operational Content:

-Represent the business capability in the organisation's governance model.

-Collaborate with solution

capabilities and product owners to ensure operational content enables the implementation of all business strategies.

-Manage and maintain consistency

of all Standard Operating Processes and Operational Resources by working collaboratively with capability owners and forums.

-Attend and participate

in all required forums in the governance model, supporting all roles in the business model.

Manage Performance:

-Motivate the team to achieve the organisational goals.

-Manage timelines and priorities to ensure business goals are met.

-Conduct performance reviews and align to frequent coaching.

-Provide exceptional organisation and focus for the team. Conduct performance management.

Recruitment Management:

-Manage and adhere to all recruitment policies and processes.

-Empower and enable new employees ensuring all resources are

ready to ensure a seamless and engaging on boarding.

Relationship Management:

-Collaborate and manage all stakeholders proactively.

-Understand your stakeholders needs.

-Build and establish relationships

at all levels with external partners and internal departments so ensure that timeous resolutions are found to any problems that may arise.

-Develop, maintain and improve consistent client communication and engagements. Be a brand ambassador.

Perception Management:

-Support the business objectives and drive customer satisfaction through the required metrics.

-Monitor trends and provide

possible improvements. Lead the delivery of excellence in customer satisfaction.

Quality Management:

-Manage the implementation of the Quality Management Framework with adherence to standards.

-Empower and drive the ISO and compliance requirements set by the business, monitor and improve.

-Perform quality evaluations for team members and peer to peer

reviews. Understand and drive digital transformation:

-Understand and embrace technology and attributes required in a Digital Environment.

-Empower

the digital agile way of working to optimise efficiencies, improve communication and collaboration.

Knowledge

-Health Care Industry

-Knowledge and application of relevant legislation and regulations

-Knowledge, application and improvement of policies and procedures

Turnaround Time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of line managers.

Our Commitment to Transformation

AfroCentric is committed to transformation and embracing diversity. Our Employment Equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create

Should you not receive feedback within a month of applying, please consider your application unsuccessful

SolarWash Company is expanding into the commercial & industrial solar O&M space and we're looking for an entry/mid-Level Business Development Specialist to drive this growth.

This is a hands-on role where you'll work independently to build and convert a pipeline of commercial clients.

Responsibilities

• Cultivate strong business relationships with key decision makers
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high potential prospects

Requirements

• 1 -3 years' experience in business development, client acquisition, or B2B sales
• Excellent written and verbal communication skills
• Motivated, resilient, and able to work independently
• Quick learner with a strong interest in the renewable energy sector

Job Description:

Our business development manager would ideally be more of a hunter type that embraces a sales culture. The candidate would be required to identify new business opportunities for our product offering and manage the sales process with the support of the sales manager.

The ideal candidate would develop an understanding of the VIPT offering – Copiers ; Telephony ; IT and CCTV to ensure a customized and end to end solution for customers.The BDM will have the ability to sell all the above solutions allowing for a greater chance of success.

Ideal candidate would require:

1-2 years minimum outbound sales experience ( OA, IT & Telecoms experience advantageous)

Own vehicle

Own cell phone

Motivated and hungry to earn

Tech savy

MS Office proficient

Confident

Want to grow your sales ability

A day in the role of a BDM

· Meeting new customers

· Being customer facing everyday

· Setting up meetings for introduction and proposals

· Presenting solutions to clients

· Follow up on leads

· Manage administration

• · Building solutions & Proposals

Johannesburg (West), South Africa

Salary: R30,000 – R35,000 (negotiable based on experience)

Industry: IT / Software Solutions

Universal Knowledge Software is seeking a mature, results-driven Business Development Specialist to work directly with the CEO. This role blends strategic client engagement with hands-on sales execution—ideal for someone who thrives in high-trust environments and has a proven ability to convert leads into long-term business relationships.

This is not a cold-calling role. It's about intelligent growth, product fluency, and supporting leadership in driving revenue through meaningful engagement.

Key Responsibilities

• CEO Support in Lead Conversion & Sales Execution: Source, qualify, and convert leads into signed clients. Drive the full sales cycle from initial contact to deal closure.

• Client Engagement & Support: Serve as a trusted liaison between the CEO and clients, ensuring clear communication, timely follow-ups, and high satisfaction.

• Product Insight: Develop a deep understanding of the company's software offerings to support client conversations and internal feedback loops.

• Account Management: Maintain and grow relationships with existing clients, conduct reviews, and identify upsell/cross-sell opportunities.

• Sales Strategy & Reporting: Track pipeline activity, forecast revenue, and maintain CRM records (Pipedrive) to support strategic decisions.

• Internal Coordination: Collaborate with project teams to ensure smooth handovers, demo scheduling, and onboarding processes.

Ideal Candidate Profile

• Minimum 5 years of B2B sales experience in IT/software

• Demonstrated success in converting leads and closing deals

• Strong understanding of solution-based selling and client needs analysis

• Excellent communication, negotiation, and presentation skills

• Familiarity with CRM systems (especially Pipedrive)

• Professional, composed, and self-directed

• Confident working closely with executive leadership

• Mature, emotionally intelligent, and commercially astute

Why This Role Stands Out

• Direct exposure to strategic decision-making alongside the CEO

• A respectful, collaborative culture focused on long-term client success

• No cold calling—just meaningful engagement and intelligent growth

• Competitive salary and room to grow within a dynamic environment

Preference may be given to candidates in line with the company's Employment Equity plan.

If you are interested, please send your CV to

About the Company The company offers cost-effective and sustainable leasing solutions to companies and institutions, helping them finance and purchase the technology they need to run their businesses efficiently and keep their IT equipment up to date. About the Role Our Business Development Manager (BDM) is responsible for finding quality leads and converting them into successful product, service or solutions deals. They need to achieve consistent growth in the company’s customer base and sales figures by (i) achieving the sales/revenue target so that business growth is achieved and, ultimately, the success of the company and the achievement of its strategic objectives. The BDM has to build long-term client relationships and cultivate service opportunities by leveraging the company’s portfolio to deliver breakthrough results to clients within their industries. Key Responsibilities Business Development Management Achievement of the annual revenue/sales target Lead demand-generating sales activities in the assigned market for the assigned product, service or solution. Convert sales opportunities to wins and invoices. Track billing and survey customer satisfaction Source and distribute relevant thought leadership and marketing material to customers. Advise the Pricing and Decision Support function on the most appropriate solution Pricing Schedules to be applied during bid/proposal/quote development. Collate detail on new business (pipeline, pending and actual new business) and present the progress and successes of performance against the Business Development objectives, targets, as well as against competitive benchmarks. Attract new relationships with new customers by supporting collaborative sales efforts. Collaborate with the group of Companies to leverage opportunities in our chosen industries. Actively drive and follow through on qualified opportunities. Establish ongoing productive and professional relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and consistent feedback to prospective customers. Ensure an in-depth understanding of the business unit strategy, growth plan, value drivers (revenue and profit trends), and risks. Collaborate with executive and senior leadership across business units to initiate and integrate the design and development of new solutions to grow the business or terminate those that are no longer viable. Identify and assess market opportunities and new ideas within the company and for collaboration with other business units. Drive collaboration across industries and service lines, including collaboration, performance, cross and upsell opportunities. Governance, Risk and Business Continuity Management Stay up-to-date on new trends and innovations in operations. Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs. Lead and guide improvement projects that will increase profits or protect against risks in the function. Establish and maintain the highest ethical standards in operations practices. External Parties and Relationship Management Oversee relationships with service providers and partners and ensure all services are delivered properly. Evaluate consultants’ performance and report any deviations to the relevant department for corrective action. Communications & Working Relationships Internal Head of Sales and Exco Head of Business Unit Functions within the company Reasons for Interaction Aligning and coordinating relevant sales initiatives Drive collaborative partnerships and innovation within the company External Clients and Partners Consultants and Service Providers (external consultants from service providers/vendors etc.) External advisors/consultants (Subject matter experts) Reasons for Interaction Negotiate terms and conditions Provide thought leadership Drive collaborative partnerships and innovation Candidate Requirements Educational Qualifications Business Management/Financial Management degree or equivalent NQF 7 qualifications. Sales Related Training Years of Experience At least 5 years of sales experience with a documented successful track record in selling IT solutions in the relevant industries. Other Requirements Good Business Acumen Corporate Governance Auditing processes Solution Sales Methodologies Relevant Industry/Domain knowledge Assertiveness Attention to detail Conflict management Presentation Entrepreneurial Customer relationship management Behavioural Competencies Communicating and Informing Results Driven Intellectually capable Complex solution Sales & Support Thought Leadership Learned Competencies Differentiation, Justification and Powers of Persuasion Prospecting Channel Key Account Management Product/Service knowledge Selling Against Competition Hygiene Factors Copes with Change Desire to Develop & Grow Integrity, Values & Trust Logical Thinker Passion for customers & Excellence

1. Mission/ Core purpose of the Job

The Business Analyst's (Limited Duration Contract) mission is to serve as the critical bridge between business needs and technical delivery, ensuring that projects deliver real value by translating stakeholder objectives into clear, actionable requirements. In this role, the BA partners closely with cross-functional teams, facilitating ideation through design thinking, decomposing high-level objectives into user stories, and validating solutions against agreed success factors. By maintaining rigorous requirements governance and leveraging AI-powered tools to enhance productivity, the BA ensures that each initiative is aligned with strategic goals, delivered on time, and measured against meaningful KPIs.

Key Mission Elements:

• Elicit, clarify and document business requirements, user stories, and acceptance criteria.
• Partner with stakeholders and technical teams to drive end-to-end solution delivery.
• Define project success factors and metrics to track achievement of business objectives.
• Lead design thinking workshops to foster innovative, fit-for-purpose solutions.
• Validate and manage requirements throughout the delivery lifecycle, including UAT facilitation.

2. Context (Global influences, environmental / industry demands, organisational mission etc.)

• Highly dynamic and fluctuating telecommunications industry
• Highly competitive market with new and established competitors
• Fast moving industry
• Legislative changes
• Changes in the global GSM and ICT market affects developments in future revenue environments
• Interdependency of systems and the need to understand other systems
• Changes in the business, will impact on the business plan, processes, and reporting
• High cross-functional dependency to deliver timeously
• Compliance requirements from MTN Group for the various disciplines that include planning, reporting, commissions management and revenue accounting and assurance

About the Company The company offers cost effective and sustainable leasing solutions to companies and institutions alike to help them finance and purchase the technology they need to run their business efficiently and keep their IT equipment up to date. About the Role The Sales Manager is pivotal in driving revenue growth, ensuring strategic alignment, and fostering a high-performing sales culture. The Sales Manager needs to achieve consistent growth in the company Group’s customer base and national sales figures by managing the activities of the sales team so that current activities are optimised and new business growth is achieved; supervising, directing and assisting the decision making of the sales team so that they are motivated and trained for optimum performance and achieving/exceeding the sales targets; and, finally; carrying out competitive negotiations at a senior level and contributing as a member of the management team to the ultimate success of the company as a whole and the achievement of its strategic objectives. Key Responsibilities Sales Management The role encompasses several key responsibilities, including strategic leadership, performance management, enabling BDM success, client relationship growth, innovation & adaption, cross-functional collaboration, and building scalable sales operations. Strategic Leadership Goal Setting: Define sales targets and objectives for BDMs based on company goals and market opportunities. Market Analysis: Provide insights into market trends, customer needs, and competitor activities to guide the BDMs’ efforts. Alignment with Business Goals: Ensure BDMs’ strategies align with the company’s overarching objectives, such as expanding into new markets, launching new products, or acquiring specific customer segments. Performance Management Tracking Progress: Monitor BDMs’ pipelines, deal closures, and overall performance metrics. Feedback and Coaching: Offer regular guidance to enhance sales techniques, relationship management, and negotiation skills. Motivation: Foster a results-driven culture, providing incentives and recognition for achieving targets. Enabling BDM Success Providing Resources: Equip BDMs with the tools, technology, and collateral needed to approach clients effectively. Training and Development: Organize training on fintech products, regulatory compliance, and industry trends. Fintech solutions often involve complex, intricate financial solutions & products requiring deep industry knowledge, so the Sales Manager ensures BDMs can articulate value propositions effectively. Collaboration Facilitation: Act as a bridge between BDMs and other departments (e.g., product development, marketing, or sales support) to resolve challenges and streamline processes. Client Relationship Oversight Strategic Accounts: Directly oversee key or high-value clients to ensure satisfaction and growth opportunities. Pipeline Review: Support BDMs in refining their approaches to prospective clients or stalled deals. Loss Review: Investigate fully the reasons for failure to close or losing a deal with a view to improving the go to market approach. Innovation & Adaption Encouraging Innovation: Push BDMs to explore new business opportunities, partnerships, and revenue streams in a dynamic fintech landscape. Agility in Response: Help the team adapt to changing market conditions, regulatory shifts, or technological advancements. Innovation-Driven Sales: Lead efforts to position the company as a forward-thinking partner, leveraging cutting-edge technology. Cross-Functional Collaboration Integration with Marketing: Work with marketing teams to develop effective campaigns and generate quality leads. Feedback Loop: Relay client and market feedback from BDMs to influence product development and strategy. Building a Scalable Sales Operation Process Optimization: Collaborate with Sales Operations to develop and refine sales processes, ensuring scalability and efficiency. Data-Driven Decisions: Utilise CRM and analytics tools to make informed decisions and predict trends. Core Responsibilities Sales and Operations Management Recommend and manage the P&L and budget for the relevant business unit within the InnoVent Group and monitor financial performance so that the business is aware of anticipated costs and revenues, areas of unsatisfactory performance and improvement opportunities and that the team focuses on delivering against P&L targets to meet the company’s financial performance targets. Lead demand-generating marketing and sales activities in the assigned market for the assigned solution. Convert sales opportunities to wins and invoice. Track billing and survey customer satisfaction Source and distribute relevant thought leadership and marketing material to customers. Advise the Pricing and Decision Support function on the most appropriate solution Pricing Schedules to be applied during bid / proposal / quote development. Manage all targeted the company accounts customer relationships in collaboration with Pre-Sales and Service Delivery Management. Collate details on new business (pipeline, pending and actual new business) and present the progress and successes of performance against the Business Development objectives, targets, as well as against competitive benchmarks. Attract new relationships with new customers by supporting collaborative sales efforts. Collaborate with the One-company group of Companies to leverage opportunities in our chosen industries. Actively drive and follow through on qualified opportunities. Establish ongoing productive and professional relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and consistent feedback to prospective customers. Ensure an in-depth understanding of the business unit strategy, growth plan, value drivers (revenue and profit trends), and risks. Direct and participate in acquisition and growth activities to support overall business objectives and plans. Build and maintain collaborative and cohesive relationships with the management team across the business. Collaborate with executive and senior leadership across Business Units to initiate and integrate the design and development of new solutions to grow the business, or to terminate those that are no longer viable. Play a consultative role in reviewing and developing functional plans and budgets to ensure that plans are realistic and stretching but capitalizing upon commercial/operational opportunities. Identify and assess market opportunities and new ideas within company and for collaboration with other business units. Lead own team to make a professional assessment and present appropriate recommendations to the Managing Executive and the EXCO team. Provide regular performance reports to the Managing Executive and participate with EXCO in business reviews. On an ongoing basis, examine current operational processes to identify and implement potential operational improvements that will positively impact service, profitability and cost performance for the business unit. Ensure the provision of subject matter expertise for operations management and provide counsel to the company and operations leadership on all related areas to facilitate the achievement of the company’s strategy. Identify and facilitate sales and business growth opportunities and constantly keep the commercial goals on the operations leadership teams’ radar. Provides active input into new business development strategies and how opportunities will impact revenue for the business units. Staff Leadership and Management Manage the effective achievement of the company and overall, the company Group objectives through effective leadership and by setting of individual objectives, managing performance, developing and motivating team to maximise performance. Build and manage a high performing team by providing leadership, role clarity, training and career development. Ensure open communication channels with staff and implement change management interventions where necessary. Definition roles, responsibilities, individual goals and performance objectives for the team. Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program within the business unit. Encourage knowledge transfer through development and implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan. Performance manages resources as per policies and legislation where necessary. Promote an ‘Company centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance. Governance, Risk and Business Continuity Management Ensure that appropriate governance systems are in place and in line with future requirements, i.e. policies, procedures and reporting structures. Continually assess the competitiveness of all operations programs and practices against the relevant comparable companies, industries and markets. Stay up to date of new trends and innovations in operations. Manage business risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs. Lead and guide improvement projects that will increase profits or protect against risks in the function. Establish and maintain the highest ethical standards in operations practices. Ensure that the business unit is fully compliant with all the company initiatives through conducting regular audits and taking corrective action. External Parties and Relationship Management Oversee relationship with service providers and ensure all the services are delivered properly, evaluate the performance of consultants and report any deviations to the relevant department for any corrective actions. Manage relationships with operational Heads and other Group Executives and act as a trusted advisor. Accountability Revenue under management Budget under management Communications & working relationships Internal EXCO Internal Department Heads Reasons for Interaction: Ensure the achievement of the relevant internal business unit sales objectives Direct and lead relevant business unit initiatives Ensure that the internal business unit sales strategy aligns with and supports the overall company Group strategy External Strategic Clients and Partners Consultants and Service Providers (External service providers, vendors or partner consultants) External advisors/consultants (Subject Matter experts) Reasons for Interaction: Achieving strategic InnoVent Sales objectives Negotiate and approve terms and conditions Provide thought leadership Drive collaborative partnerships and innovation with the company Candidate Requirements Educational Qualifications Business Management degree or equivalent qualification Management/Leadership program MBA or equivalent qualification (Desirable) Years of Experience At least 8 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver and grow a professional services/solutions practice. At least 8 years solutions sales experience with a documented successful track record in selling high end services, rich and complex IT solutions in the relevant industry. At least 3 years’ experience in managing a sales team. Other Requirements Good Business Acumen Corporate Governance Auditing processes Solution Sales Methodologies Relevant Industry/Domain knowledge Entrepreneurial Assertiveness Leadership Attention to detail Conflict management Professionalism Presentation Entrepreneurial Customer relationship management Competencies Behavioral Competencies Communicating and Informing Results Driven Complex solution Sales & Support Organised and Thorough Learned Competencies Differentiation, Justification and Powers of Persuasion Prospecting Selling Against Competition Hygiene Factors Ability to cope with change Desire to develop & grow Have integrity, uphold values & trustworthy Logical thinker Passion for customers & excellence