8,059 Senior Management jobs in South Africa

Overview

We are seeking a proactive and client-focused Customer Service / Client Relationship Executive to join our client’s dynamic team. This role is ideal for a candidate with strong communication skills and experience in customer engagement, account growth, and product support within the ICT and Office Automation industries.

The successful candidate will be responsible for nurturing client relationships after the initial sale, ensuring customer satisfaction, identifying upselling opportunities, and providing product training where required with a big focus on Microsoft 365 products. This role requires a balance of service excellence and commercial awareness, with the aim of driving long-term value within existing accounts.

Client Relationship Management

• Build and maintain strong, trust-based relationships with clients after products and solutions have been sold.
• Conduct regular client visits to provide support, review satisfaction levels, and ensure continued service excellence.
• Act as the main point of contact for all customer queries, resolving concerns promptly and professionally.

Upselling and Account Growth

• Identify opportunities for upselling and cross-selling within existing accounts by understanding client needs and usage.
• Present additional solutions and services that add value to the client’s business.
• Work with the sales team to align upselling opportunities with overall business growth strategies.

Customer Support and Training

• Provide training and demonstrations to clients on products and solutions purchased.
• Ensure clients fully understand the functionality, benefits, and best practices of the products in use.
• Monitor client usage and feedback to recommend improvements or upgrades.

Administration and Reporting

• Maintain accurate records of client interactions, visits, and service requirements in the CRM system.
• Prepare reports on client satisfaction, account activity, and upselling opportunities.
• Ensure service-level agreements (SLAs) are monitored and upheld.

Experience

• Minimum 2 years’ experience in customer service, account management, or internal sales (preferably within ICT, telecoms, or office automation).
• Proven track record of maintaining strong client relationships and identifying upselling opportunities.
• Experience in delivering product training or demonstrations advantageous.
• Proficiency in CRM systems and strong knowledge of Microsoft 365.

Skills and Competencies

• Excellent communication, presentation, and relationship-building skills.
• Customer-centric mindset with the ability to balance service with commercial goals.
• Strong problem-solving abilities and a proactive approach to client engagement.
• Organized and detail-oriented, with the ability to manage multiple client accounts.

Personal Attributes

• Professional, approachable, and service-driven.
• Self-motivated, with the ability to work independently and as part of a team.
• Goal-oriented with a passion for ensuring client satisfaction and account growth.

Overview

Business Development Executive – Investments (Cape Town)

Sygnia Financial Services

Are you a driven and client-focused professional with a strong background in investment solutions and advisor engagement? Sygnia Financial Services is seeking an experienced Business Development Executive to join our high-performing Retail team in Cape Town.

In this role, you will be responsible for cultivating and managing relationships with financial advisors, promoting Sygnia’s innovative investment offerings, and contributing directly to the growth and success of our retail investment business.

• Build and maintain strong, professional relationships with independent financial advisors (IFAs) and wealth managers.
• Promote the Sygnia product suite through regular presentations, meetings, and ongoing engagement.
• Act as a trusted liaison between advisors and internal teams to ensure service excellence and client satisfaction.
• Handle advisor queries promptly and efficiently, maintaining high service standards.
• Stay informed on competitor offerings and market trends to position Sygnia competitively.

• A BCom or relevant university degree (essential)
• Minimum 5 years’ experience in a business development or sales role within the financial services or asset management industry , with a focus on investments
• RE5 and Certified Financial Planner (CFP) designation (essential)
• Strong interpersonal skills and a collaborative mindset
• Highly proficient in Microsoft Office and CRM systems
• An existing advisor network or book of business will be a significant advantage

• Exceptional communication and presentation skills
• Strong client service orientation
• Confident, professional, and articulate in advisor interactions
• Well-organised and self-motivated
• Energetic, proactive, and team-oriented
• Ability to thrive in a fast-paced, performance-driven environment

Sygnia is one of South Africa’s leading fintech-driven investment firms, known for innovation, transparency, and client-centricity. We offer a dynamic work environment, opportunities for growth, and the chance to be part of reshaping the investment landscape.

Ready to take your business development career to the next level?

Apply now and be part of a future-focused investment team.

Drive and execute strategic marketing and business development efforts to expand relationships with Independent Financial Advisors (IFAs) and grow brand visibility in the investment sector. Market-related CTC plus Performance Bonus based on experience.

Minimum Requirements and Qualifications:

• Tertiary qualification in Marketing, Finance, Business, or related field
• 8 years' experience in asset management, wealth management, or financial services
• Proven track record in business development and/or marketing within a financial or investment environment
• Understanding of investment products, portfolio strategies, and financial markets

Key Performance Areas:

• Build and manage a pipeline of Independent Financial Advisors (IFAs), establishing long-term professional relationships
• Drive the onboarding and engagement of IFAs aligned with the company's investment offering
• Represent the firm at industry events, conferences, and networking functions
• Develop and implement strategic marketing campaigns targeting advisors and investors
• Produce high-quality marketing materials, presentations, and digital content
• Translate investment insights into clear, compelling messaging for market engagement
• Attend investment committee meetings to remain aligned with portfolio positioning and views
• Collaborate with internal teams to create thought leadership content and brand messaging
• Contribute to firm-wide strategic planning and identify opportunities for business growth
• Play an active role in continuity planning and business development leadership

Role summary:

Our client is a well-established and reputable boutique Asset Management company which has done very well in recent years in terms of their approach to investing and the performance of their funds that are typically geared towards the retail market. They are now looking for an astute business development professional and client-oriented individual who is keen to use their technical skills and knowledge of financial markets to promote the company’s product range amongst the IFA networks and build and maintain solid client relationships based on superior investment performance and trust.

Duties and Responsibilities:

1. Client visits including presentations to groups of clients and broker networks, sometimes accompanied by an investment manager – servicing a client base situated in Cape Town as well as outlying areas (Boland, Eastern Cape, South Cape).
2. Preparation of regular communication to clients including reporting and explanation of performance.
3. Growing assets from new clients and existing clients, identifying new avenues for business.
4. Communication and management of client accounts – starting with a client base of varying sizes and growing over time.
5. Pro-actively analyse client’s businesses to determine suitability of company funds for their requirements.
6. Keep abreast of industry and competitor trends as well as investment markets so as to be able to engage clients on current topics.
7. Must be in a position to discuss financial planning concepts with clients.
8. Maintain and constantly update client database through effective use of Sales Logix.

To apply for this role please send your CV and supporting documentation to , alternatively call for a confidential conversation.

About Us

Transtech Afrika is a specialised engineering firm delivering integrated solutions in engineering, project management, and technical support. We serve clients in the mining, mineral processing, and industrial sectors across South Africa, supporting projects from initial concept through to commissioning and ongoing operations.

About the Position

Transtech Afrika is seeking to hire an Engineer with a focus on project management and business development. The key role of the Engineer will include, but not be limited to, managing the technical aspects of business projects from initiation to commissioning, including operational review and support. The role requires strong technical expertise, effective coordination of engineering design and project management activities, and oversight of safety standards. The successful candidate will provide strategic leadership across key projects, integrating both technical and business objectives.

Key Responsibilities

Project Development & Management

• Development and management of project scope, schedule and cost estimates
• Development of project management plans, monitoring and controlling of project work and closing out plans
• Project implementation and execution across all phases from conception to commissioning
• Project Risk Management - identification of risks and communicating to stakeholders
• Conduct project risk assessments and develop mitigation plans

Technical Leadership & Engineering Design

• Engineering design and project management coordination and oversight
• Technical expertise in capital projects delivery from study to steady state operations
• In-depth technical knowledge of how projects are delivered and managed
• Quality assurance and control implementation across all project phases
• Ability to influence project teams through technical knowledge and operational insight

Business Development & Client Management

• Track record of delivering projects in capital intensive industries
• Project Management skills including stakeholder management and team leadership
• Communication skills for effective client interaction
• Business and technical perspective oversight of key strategic projects
• Ability to form trust-based relationships with clients

Safety & Risk Management

• Implementing risk management plans, governance and compliance to company policies
• Conducting quality assurance and control across all project activities
• Identification of project roles and skills, developing project teams and managing team performance
• Ability to quickly build rapport and trust within culturally diverse environments

Formal Education

• BSc Mechanical Engineering Degree (essential requirement)
• Professional registration with ECSA (Engineering Council of South Africa) or working towards registration
• Safety certifications (SAMTRAC, NOSA, or equivalent) preferred
• Project Management qualification advantageous
• Valid driver's license

Working Experience

• Minimum 3 years in the mining industry, preference on Mineral Processing Plants
• Minimum 3 years Project Management/Project Engineer experience

Leadership

• Demonstrates strong character and the ability to build trust across culturally diverse environments
• Exceptional communication and interpersonal skills for effective stakeholder engagement
• Proven leadership and team management experience
• Highly detail-oriented with strong organisational skills for managing complex projects
• Capable of performing under pressure and handling multiple priorities
• Self-driven and able to work independently while fostering team collaboration
• Professional presence in senior-level client interactions
• Willing to travel to site regularly, as required

Functional | Technical

• Proficiency in Project Management software (MS Project, , or similar)
• Knowledge of engineering design principles and project delivery methodologies
• Understanding of mining and mineral processing operations and associated challenges
• Risk assessment and management capabilities
• Contract management and procurement experience
• Quality assurance and control knowledge and implementation

Job Type: Full-time

Ability to commute/relocate:

• Midrand, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Please explain to us an experience where you were leading a project and issues arised. How did you solve those issues?
• What are the risks to working on-site within engineering and not having the safety complaince aspect?

Location:

• Midrand, Gauteng (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Join the Abantu Coffee Team:Management: Focus on Marketing & Quality ControlWho We Are

At Abantu Coffee, we believe in a simple recipe for success: great coffee and great people. We're a fast-growing company with a passion for empowering our team. We're looking for someone who doesn't just want a job, but a career where they can grow with us and have a blast doing it.

The Opportunity

This isn't your average 9-to-5. We're looking for a full-time
Marketing & Quality Control Manager
to be the creative force behind our brand and a key player in our operations. This is an on-site role in Garsfontein, Pretoria, where you'll be the go-to person for everything from creating killer social content to ensuring our coffee is top-notch.

You'll be in charge of:

• Leading our digital story:
  You'll manage our social media accounts and create engaging content that captures the heart of Abantu Coffee.
• Upholding our high standards:
  You'll work alongside our Quality Control Manager to ensure every cup, and every experience is perfect.
• Being a team player:
  Collaboration isn't just a buzzword here—it's essential. You'll work closely with the team to keep our dynamic, fun culture thriving.

Are You the One?

We're looking for a unique blend of skills and personality. You should be confident, energetic, and have a sharp eye for detail. You're a collaborator by nature and ready to bring your passion to work every day.

You'll need:

• Proven experience in
  social media management and content creation
  .
• A solid understanding of the coffee world. A
  barista certification
  is a huge plus, but a love for coffee is non-negotiable.
• Your own
  transportation
  and a valid driver's license.

Let's Talk Salary

We'll find the right fit for you based on your experience and skills. The salary is negotiable.

Ready for Something Great?

If you're ready to take the road less travelled and be a core part of our mission, we'd love to hear from you. Send a detailed CV and a cover email to

that include links to your professional and social media profiles (LinkedIn, Instagram etc).

We look forward to hearing from you

Our client is a dynamic and reputable Boutique Asset Management Company that has consistently performed well over the past few years. By virtue of their AUM, they can be described as a mid-sized boutique manager with a very sound and stable investment team and a comprehensive product offering available to the Institutional market. They are now looking for an Affirmative action candidate who is skilled and experienced to take their good investment performance and product range to the institutional space in South Africa. To this endeavour, they are looking for a dynamic business development executive with experience in the SA institutional market.

Overview

To generate new business and achieve agreed sales targets for all investment services provided by the Asset Management Company and to retain existing clients through ongoing contact and support via regular report backs and client meetings.

Key Duties:

1. Prospecting and identification of new business opportunities with particular emphasis on the Institutional market with the purpose of building the AUM of the Asset Management Company.
2. Progress approved sales campaigns and produce appropriate reports on their status and success.
3. Manage the progression of pipeline business opportunities and agreed business development programmes to ensure that the products and services meet client expectations, and that their requirements and solutions are properly documented.
4. Analyse prospect and client databases to maximise new business opportunities.
5. Develop close working relationships with key Institutional clients and intermediaries to ensure that the business potential of each is maximised and to exploit the opportunity for new business flows.
6. Provide ongoing information and advice to clients about the Asset Management business services and products.
7. Assist in the development of marketing plans to help create awareness and interest in the company’s Asset Management services and products.
8. Maintain an awareness and understanding of industry, market and product developments to recommend appropriate strategies and business development campaigns.

Requirements:

1. Tertiary qualification in Finance or Financial Markets, CFA ideally.
2. An outstanding track record in new business development with a minimum of 5 years experience in Asset Management business development with Institutional clients.
3. An ability to prospect for new business and identify opportunities to implement action in pursuit of business goals.
4. An excellent working knowledge of the investment industry, investment management techniques, collective investment schemes, and the methods by which securities are traded and settled.
5. An in-depth understanding of the professional needs of Institutional clients with regards to the Financial Markets and investment products.
6. A good understanding of the benefits of investment companies and investment products and how they are administered.
7. An ability to conduct effective presentations to both large and small audiences.
8. Excellent communication skills both in the written and oral form, in an appropriate, concise, and accurate manner.
9. Appropriate professional qualifications to meet local Regulatory requirements to promote Institutional Asset Management investment products and give information and advice on them.

To apply for this position please send your CV and supporting documentation to

3E seeks a Sales Engineer to drive technical sales and client success in Sub-Saharan Africa, with a focus on Southern, Western, Central, and Eastern regions. This role combines technical expertise with commercial acumen, emphasizing proposal development, tender management, and client engagement to expand 3E’s consultancy solutions. As such, you are the main point of contact with the key stakeholders in Sub-Saharan Africa renewable energy market, proactively identifying, pursuing and landing new opportunities to achieve the ambitious growth expected for 3E’s Consultancy business.

The position will be based in Cape Town, with eventually some travel nationally and internationally.

This role prioritizes 3E’s Technical Consultancy Services, with SaaS sales being a complementary component of the position.

The ideal candidate has a background within the wind and/or solar business (including hybrid and BESS systems), brings an existing network, a proven track-record of successful business development and sales, and is heavily committed to further growing the 3E business with an innovative mindset.

• You are a technically skilled communicator passionate about renewable energy, with a knack for crafting winning proposals and navigating complex tenders.
• You balance Business Development (lead generation) and Sales (contract signing) beautifully and thrive in an international and dynamic organisation.
• You hold an Engineering degree (Electrical, Sales, Renewable Energy, or related field).
• Your verbal and written communication skills in English and other languages are top-notch.
• Excellent understanding of the renewable energy sector, with an extensive network, notably IPP’s, project developers, lenders and investment funds.
• 3+ years in technical sales or sales engineering, with 1+ years in renewable energy (solar, wind, BESS, or hybrid systems).
• Proven experience in writing proposals and managing national/international tenders (public and private sectors).
• Deep understanding of REIPPP and utility-scale project lifecycle (development, financing, construction, operation).
• Fluency in English; French/Portuguese is a plus.
• You come with project management skills to support colleagues through the execution of business development, especially during the hand-over phase after signature of the contract.
• Proficiency in CRM tools (e.g., HubSpot) and tender platforms.
• Ability to distil technical concepts into compelling commercial narratives.

What you will be doing:

1. Sales Engineer- Proposal & Tender Leadership (70% initial focus):

• Prepare technical-economic proposals for private/public tenders, RFPs, and RFIs, including South Africa’s REIPPP and international bids. Dedicate significant time in the initial months to preparing technical-economic proposals, ensuring a deep understanding of 3E’s services and alignment with client needs.
• Tender Management: Lead the writing, submission, and organization of private/public tenders (national and international), including RFPs, RFIs, and bids offering 3E services.
• Ensure compliance with tender requirements, deadlines, and documentation standards.
• Organize and submit bids for utility-scale projects, C&I, collaborating with Engineering and Legal teams.

• Leverage knowledge of Sub-Saharan Africa’s renewable energy dynamics, including REIPPP requirements, financing, and project lifecycle (development to operation).
• Identifying most relevant opportunities in the solar and wind market for 3E’s consultancy service in the African sub-Saharan region.
• Attend conferences and engage stakeholders (IPPs, developers, lenders) to uncover opportunities.
• Lead and mentor a business development team, providing guidance and support.
• Establish key performance indicators (KPIs) for business development efforts.
• Regularly monitor and report on progress against KPIs, adjusting strategies as needed.
• Utilize CRM (Customer Relationship Management) systems and other technology tools to manage and track business development activities.

• Act as a technical advisor, delivering tailored demos of Consultancy solutions to address client challenges.
• Follow up with existing clients to identify upselling opportunities and ensure smooth handover to Operations.

In addition to joining a fast-growing international company that promotes a stimulating atmosphere in a highly motivated group of people, 3E offers a unique opportunity to further develop yourself in a company/team with an ambitious growth plan, delivering innovative services.

Furthermore:

• Salary in line with your level of experience.
• Salary package: laptop, medical aid allowance, phone allowance, 18 leave days (24 after 1 year of service), 13th check (prorated, end of year), coverage of professional hotel & travel costs, company mobile phone & subscription.
• Career growth potential within a fast-expanding company.
• Flexible working /Home office.
• An international environment with projects in over 100 countries worldwide and colleagues of more than 35 nationalities.