Supervisor Sales Operations
Pinetown, KwaZulu Natal
R200000 - R250000 Y
Premier FMCG (Pty) Ltd
Posted today
Job Viewed
Job Description
Job Description
At Premier, we recruit and invest in our employees for the long term. We believe that our growth depends on us having the right people with the right skills and the right attitude. We have a high-performance environment that attracts like-minded people who want to be their best every day and in doing so we grow together. The Sales Operations Supervisor will be responsible to maximize the route potential thus ensuring profitable availability.
Qualification Requirements
- Grade 12 (Matric) or equivalent
Experience Requirements
- Sales Supervisory experience, with strong emphasis on Customer Service Execution in an FMCG environment.
Key Outputs
- Route Sales
- Managed staff
- Managed assets
- Preferred Supplier status
- Satisfied customers
- Monitored Zone and Route Duration
- Performance & People Management
- Zone Saturation
This advertiser has chosen not to accept applicants from your region.
0
1 x Ambius Sales Consultants
Pinetown, KwaZulu Natal
R120000 - R360000 Y
Rentokil Initial
Posted today
Job Viewed
Job Description
A vacancy has arisen for a Sales Consultant in Pinetown KZN to grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services by:-
- Penetrating an allocated sales area and sourcing potential new customers
- Contacting existing customers to provide solutions for their current, growing and new needs.
KEY WORK OUTPUTS and ACCOUNTABILITIES
- Use own initiative to obtain appointments
- Hold face to face visits with decision-makers
- Utilise RISE to understand customer and to shift client around the sales process to decision point
- Conduct all necessary surveys
- Obtain target in contract sales as a commitment to the business per month
- Complete necessary documentation accurately and submit timeously
- Tracking all KPI's and other planning and reporting tools
SKILLS and COMPETENCIES
- Selling skills/persuasiveness/interpersonal
- Self confident
- Fearless and resilient
- Assertive
- Driven with high energy levels
- Money Motivated
- Highly competitive
- Well-presented and articulate
- Highly responsive
- Restless and needing to be constantly active
- Self-disciplined/ Self-managed
- Independent
QUALIFICATIONS and EXPERIENCE
- Valid driver's licence
- Record of a minimum of 2 years in field selling experience
- Above average communication skills (written/verbal/non-verbal)
- Numerical acumen
- Computer literate
- Business acumen
This advertiser has chosen not to accept applicants from your region.
1
Technical Sales Consultant - Engineering | Pinetown
3610 Pinetown, KwaZulu Natal
Salesworx
Posted 350 days ago
Job Viewed
Job Description
The Technical Sales Consultant will play a critical role in increasing revenue and growing the client base by implementing effective sales strategies and managing client relationships. The incumbent will be responsible for presenting and selling company products to both existing and potential clients, identifying and contacting new clients, and resolving client concerns to provide exceptional customer service.
We are looking for a candidate that has a technical background, can read drawings and knows their way around an engineering works. The ideal candidate will have a keen eye for detail, be accustomed to working with CRM and have an outgoing and engaging personality.
Roles and ResponsibilitiesSales:
Present and sell company products to current and new potential clients.Identify and contact new clients to expand the client base.Achieve budget and sales targets set by the company.Provide excellent customer service by promptly resolving client concerns.Increase market share and wallet share through proactive engagement with clients.Prepare quotations for existing and new products when required.Present new products to clients, keeping them up to date on the latest offerings.Attend weekly sales meetings to provide updates and align with the sales team.Feedback on opposition activity.Stock:
Check internal inventory to ensure products ordered are in stock.Collaborate with the admin team on stock pricing for quotes.If products are not available in the branch, check other branches for stock.Follow up with the internal buying department to ensure timely delivery of products.Participate in the monthly stock take in the branch.Monitor customer stock levels, ordering frequency, and product types using Power BI CRM.Admin:
Capture orders via telephone or email and update the sales sheet.Respond to customer queries and resolve any issues.Prepare, issue, and follow up on quotes.Prepare invoices with Adim and ensure the process for placing orders is followed, from storeroom to despatch and logistics.Communicate with the finance team to ensure all client accounts are up-to-date and follow up with clients.Update clients on any price increases or other relevant information.Prepare a weekly/monthly report and submit it to the manager every Friday.Key Performance Areas:
Meet monthly budget and sales forecast as agreed.Increase product lines within the customer base and increase wallet share.Expand the client base through cold calling and other initiatives.Achieve a high enquiry-to-order conversion rate.Provide daily reporting.Continuous development through training and personal growth.RequirementsCore Competencies:
Professional conduct and excellent communication skills.Goal-oriented approach and attention to detail.Ability to manage time efficiently and work well under pressure.Strong interpersonal skills to build and nurture relationships with stakeholders.Self-driven and able to perform as part of a team.Commercially aware and up to date on industry trends.Personal Characteristics:
Effective time management and strong organizational skills.Excellent people skills and the ability to work well in a team environment.Enthusiasm and a positive attitude towards work.Adherence to procedures and processes.BenefitsBasic Salary - R13 500Monthly Incentive of R8500 should targets get metCompany car and fuelCompany cell phoneMedical Aid ContributionProvident Fund Contribution
This advertiser has chosen not to accept applicants from your region.
2
Sales Manager
Westville, KwaZulu Natal
R900000 - R1200000 Y
Talent Engine
Posted today
Job Viewed
Job Description
Position Overview:
The Sales Manager is accountable for driving revenue growth through strategic leadership of the sales function. This role requires hands-on management of sales operations, team development, and client relationships while ensuring strict adherence to company products, pricing, and processes. The successful candidate will bridge the gap between sales execution and executive strategy, providing critical market intelligence and systematic client feedback to inform company direction. This position involves regular travel for client meetings, market development, and team management activities.
Core Responsibilities:Team Leadership & Development
- Lead, coach, and mentor the sales team to achieve individual and collective targets.
- Conduct weekly sales meetings with structured agendas, documented outcomes, and clear communication to executive leadership.
- Perform monthly 1:1 performance reviews with each team member, documenting targets, progress, and development plans.
- Approve commission schedules and ensure accuracy in performance-based compensation.
- Provide ongoing training and capability development.
Sales Operations Management
- Oversee daily sales activities with tight control and departmental alignment.
- Manage and monitor the sales pipeline including active OEM engagement and client retention analysis.
- Take ownership of key client meetings, particularly at senior executive and OEM levels.
- Develop and document robust sales processes to ensure consistency and scalability.
- Ensure strict adherence to standard products, pricing structures, and approved contracts.
Strategic Sales Management
- Create sales strategies aligned with business goals and communicate effectively at executive level.
- Identify new business opportunities through systematic market analysis.
- Analyze market trends and competitor insights to inform strategic decision-making.
- Collaborate effectively with marketing, operations, finance, and other internal departments.
- Gather systematic client feedback on pitches, satisfaction levels, concerns, and market requirements.
Performance & Accountability
- Drive consistent achievement of KPIs and revenue targets.
- Provide regular, structured reporting on sales performance, pipeline status, and strategic initiatives.
- Investigate client departures and implement retention strategies.
- Handle escalated client complaints and OEM communications.
Key Success Metrics:
- Achievement of revenue targets and KPI performance
- Team performance improvement and retention
- Pipeline growth and conversion rates
- Client satisfaction and retention metrics
- Quality and timeliness of strategic reporting
- Adherence to pricing and process standards
- Cross-departmental collaboration effectiveness
Requirements
Education & Experience- Grade 12/School Leaving Certificate (essential).
- Sales/Marketing qualification (essential).
- 7-10 years sales experience with minimum 3 years in leadership/management role.
- Proven track record of consistently meeting/exceeding sales targets.
- Experience managing and coaching high-performing sales teams.
- Online marketing industry experience (website design/development, PPC, SEO, banner advertising, reputation management, ad creation) - highly advantageous.
- Motor industry experience (essential).
- Strong leadership and people management capabilities.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinking with ability to translate goals into actionable plans.
- Strong self-management and organizational abilities.
- Problem-solving orientation with results focus.
- Excellent command of written and spoken English.
- Fair command of written and spoken Afrikaans.
- Valid driver's license and own vehicle (essential).
- Own laptop and reliable internet connection (essential).
- Be based in the KZN province (essential).
- Regular travel is required for client meetings, market development, and team management.
This advertiser has chosen not to accept applicants from your region.
3
Sales Representative - Laparoscopic Devices | Durban
3611 Durban, KwaZulu Natal
Salesworx
Posted 5 days ago
Job Viewed
Job Description
JOB PURPOSE:
To increase the sales of our clients’ disposable laparoscopic surgical devices portfolio in a concise, effective manner in accordance with company policy and strategies. The range also includes endo-mechanical staplers, energy devices including capital equipment
MAIN DUTIES AND RESPONSIBILITIES ARE:
Achieve sales forecast for the territory and ensure the company gain dominant market share.Ensure outstanding in-theatre support to key surgeons and scrub sistersPre-empt in-theatre stock for up coming proceduresTo grow our sales faster than our competitors and so gain market share.Be the preferred supplier in all the markets we serve.Management of consignment stock where appropriate for appropriate ROI.Establish specific sales objectives per account based on competitive activity and maximisation of upgrade potential.Maintain daily sales activity expectations in line with national objectives from sales and marketing plansConduct sales presentations in a professional manner and in line with corporate guidelinesEnsure optimal product knowledge in order to advise customers and detail products appropriately (achieve a minimum of 85% on all training tests)Maintain all equipment / company assets / records in good working order and ensure accurate record keeping of same e.g. laptop, cell phone, equipment / generators etc.Be presentable and foster a positive image at all times.Contribute to sales and business planning processRequirementsTHE QUALIFYING REQUIREMENTS ARE:
Laparoscopic surgical device sales experienceMedical Capital Equipment SalesTheatre Based Selling experienceRelevant Bachelor degree.Working knowledge of Theatre protocol pre- requisiteEffective communicator with experience in presenting complex marketing, clinical and non-clinical issues to Senior management and stakeholdersExperience in working with and presenting marketing and product issues to ManagementA self-starter who is agile at making things happensDemonstrates Credo based leadership principles in all interactions with internal and external stakeholders.BenefitsMedical Aid ContributionProvident Fund ContributionPetrold CardAttractive Commission Structure based on OTE
This advertiser has chosen not to accept applicants from your region.
4
Sales & Marketing Manager
Durban, KwaZulu Natal
Marriott
Posted 10 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Manager of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
OR
4-year bachelor's degree in Marketing, Public Relations, Business, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Hotel Marketing and Advertising**
- Assists with the execution of the annual marketing plan to budget .
- Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
- Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
- Assists with the management of F&B media schedules email marketing and display advertising.;
- Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
- Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.
**Social Media Content Management**
- Supports facilitation ofsocial media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
- Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
- Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
**Public Relations and Visual Asset Management**
- Participates in the development of comprehensive PR plan per quarter along with agency;
- Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
- Manages assigned accounts as per the media account management system.
- Assists with writing and distribution of all press releases for property events, promotions, and outlets.
- Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.
- Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
- Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
- Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.
**Direct Marketing and Collateral Development**
- Assists with coordination and execution of Hotel and F&B printed materials.
- Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
- Supports the production of all property, F&B display, and temporary signage in hotel public areas.
- Assists with the execution of F&B direct marketing activities.
- Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
**General**
- Assists in the development, co-ordination and execution of all communications activities.
- Helps with the publication of hotel's newsletter(s).
- Supports communications duties and functions as deemed necessary.
- Assists in the liaison and execution of joint F&B promotions.
- Works with the Manager of Marketing and Communication to verify the Hotel's website and related websites are updated on a regular basis.
-
- Provides marketing assistance and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
- Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
- Performs other reasonable job duties as assigned by manager.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Manager of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
OR
4-year bachelor's degree in Marketing, Public Relations, Business, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Hotel Marketing and Advertising**
- Assists with the execution of the annual marketing plan to budget .
- Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
- Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
- Assists with the management of F&B media schedules email marketing and display advertising.;
- Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
- Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.
**Social Media Content Management**
- Supports facilitation ofsocial media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
- Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
- Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
**Public Relations and Visual Asset Management**
- Participates in the development of comprehensive PR plan per quarter along with agency;
- Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
- Manages assigned accounts as per the media account management system.
- Assists with writing and distribution of all press releases for property events, promotions, and outlets.
- Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.
- Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
- Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
- Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.
**Direct Marketing and Collateral Development**
- Assists with coordination and execution of Hotel and F&B printed materials.
- Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
- Supports the production of all property, F&B display, and temporary signage in hotel public areas.
- Assists with the execution of F&B direct marketing activities.
- Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
**General**
- Assists in the development, co-ordination and execution of all communications activities.
- Helps with the publication of hotel's newsletter(s).
- Supports communications duties and functions as deemed necessary.
- Assists in the liaison and execution of joint F&B promotions.
- Works with the Manager of Marketing and Communication to verify the Hotel's website and related websites are updated on a regular basis.
-
- Provides marketing assistance and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
- Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
- Performs other reasonable job duties as assigned by manager.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
5
Sales Representative, Vascular Access, Airway Management and Critical Care | KZN
3611 Durban, KwaZulu Natal
Salesworx
Posted 165 days ago
Job Viewed
Job Description
The company wishes to employ a Sales Representative for Vascular Access, Critical Care and Airway division. The successful incumbent will be responsible for sales in the entire KZN Region.
This position will be based in Durban reporting to the Sales Manager
The successful candidate will be responsible for, but not limited to:
Servicing existing accounts, obtaining orders, and establishing new accounts by planning and organizing daily work schedule to call on existing or potential customers.Meeting sales goals and targets.Competent in sales presentations to customersKeep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.Enter all customer interactions and sales leads on CRMMonitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules etc.Maintain customer satisfactionResolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Provide historical records by maintaining records on area and customer salesBe prepared to work after hours and on weekends when necessary to do product training and/or attend to congressesRequirementsMinimum requirements:
Grade 12Valid Driver's license and reliable transportSouth African CitizenNecessary skills and qualifications required:
Presentable and professional individualTeam PlayerA recognized course in sales and marketing will be an advantageValid Matric CertificateAt least 2 years’ experience in sales, preferably in the medical industryKnowledge of the sales territory and relevant customer base would be an added advantage.Ability to communicate effectively both orally and in writingComputer LiteracyAbility to build relationships with customersProduct knowledgePresentation skillsCustomer service, meeting sales goals, closing skills, territory management, prospecting skills, negotiation skills, self-confidence, product knowledge, client relationships, motivation for salesHonest and reliableProven track record with good references#LI-AL1BenefitsBasic and Car allowanceCell phone allowance100% medical aid and provident fund after probation periodMonthly commission
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Sales Jobs in Pinetown !
6
Account Manager III
Durban, KwaZulu Natal
RELX INC
Posted 10 days ago
Job Viewed
Job Description
Job Summary: LexisNexis South Africa is seeking a dynamic and results-driven Account Manager to join our Government Growth and Retentions team. The successful candidate will be responsible for managing and growing relationships with government clients, ensuring client satisfaction, and driving retention and growth initiatives.
Key Responsibilities:
+ Client Relationship Management: Develop and maintain strong relationships with key government clients, understanding their needs and providing tailored solutions.
+ Retention Strategies: Implement effective retention strategies to ensure high client satisfaction and loyalty.
+ Growth Initiatives: Identify and pursue opportunities for account growth, including upselling and cross-selling LexisNexis products and services.
+ Client Support: Provide exceptional support to clients, addressing their inquiries and resolving issues promptly.
+ Market Analysis: Conduct market research and analysis to identify trends and opportunities within the government sector.
+ Reporting: Prepare and present regular reports on account performance, client feedback, and market trends to senior management.
+ Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure a cohesive approach to client management.
Qualifications:
+ Education: Bachelor's degree in Business, Marketing, or a related field.
+ Experience: Minimum of 3-5 years of experience in account management, preferably within the government sector.
+ Skills:
+ Strong interpersonal and communication skills.
+ Proven ability to manage and grow client relationships.
+ Excellent problem-solving and analytical abilities.
+ Proficiency in CRM software and Microsoft Office Suite.
+ Ability to work independently and as part of a team.
Personal Attributes:
+ Customer-Focused: A strong commitment to providing exceptional customer service.
+ Results-Oriented: Driven to achieve and exceed targets.
+ Adaptable: Ability to thrive in a fast-paced and changing environment.
+ Team Player: Collaborative and able to work effectively with cross-functional teams.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Key Responsibilities:
+ Client Relationship Management: Develop and maintain strong relationships with key government clients, understanding their needs and providing tailored solutions.
+ Retention Strategies: Implement effective retention strategies to ensure high client satisfaction and loyalty.
+ Growth Initiatives: Identify and pursue opportunities for account growth, including upselling and cross-selling LexisNexis products and services.
+ Client Support: Provide exceptional support to clients, addressing their inquiries and resolving issues promptly.
+ Market Analysis: Conduct market research and analysis to identify trends and opportunities within the government sector.
+ Reporting: Prepare and present regular reports on account performance, client feedback, and market trends to senior management.
+ Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure a cohesive approach to client management.
Qualifications:
+ Education: Bachelor's degree in Business, Marketing, or a related field.
+ Experience: Minimum of 3-5 years of experience in account management, preferably within the government sector.
+ Skills:
+ Strong interpersonal and communication skills.
+ Proven ability to manage and grow client relationships.
+ Excellent problem-solving and analytical abilities.
+ Proficiency in CRM software and Microsoft Office Suite.
+ Ability to work independently and as part of a team.
Personal Attributes:
+ Customer-Focused: A strong commitment to providing exceptional customer service.
+ Results-Oriented: Driven to achieve and exceed targets.
+ Adaptable: Ability to thrive in a fast-paced and changing environment.
+ Team Player: Collaborative and able to work effectively with cross-functional teams.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
7
Account Manager III
Durban, KwaZulu Natal
RELX INC
Posted 10 days ago
Job Viewed
Job Description
Account Manager
About the role:The Account Manager for the Government Growth & Retention Team is responsible for managing and expanding relationships with government clients. This role focuses on ensuring client satisfaction, driving growth in existing accounts, and retaining customer loyalty by delivering value through our products and services.Key Responsibilities:
+ Build and maintain strong, long-lasting relationships with key stakeholders in government accounts.
+ Serve as the primary point of contact for all client-related activities, including inquiries, support, and service issues.
+ Identify opportunities for account growth by understanding client needs and aligning them with LexisNexis solutions.
+ Develop and implement strategies for retaining existing clients and minimizing churn.
+ Meet and exceed assigned growth targets and contribute to the overall revenue objectives of the Government Growth & Retention team.
+ Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
+ Stay informed about industry trends, market conditions, and competitive landscape to provide clients with relevant insights and solutions.
+ Gather feedback from clients to inform product development and enhancements.
Qualifications and Experience:
+ Bachelor's degree in business, Marketing, or a related field.
+ Minimum of 3-5 years of experience in account management, preferably within the legal, information solutions, or government sector.
+ Proven track record of achieving sales targets and building strong client relationships.
+ Excellent communication and interpersonal skills.
+ Strong negotiation and problem-solving abilities.
+ Ability to understand and articulate complex solutions to clients.
+ -Highly motivated, results-oriented, and capable of working independently and as part of a team.
Work in a way that works for you.
We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.
Working with Us
LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.
Working for you
We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Dependent care and commuter spending accounts
- Life and accident insurance
- Retirement benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacy
About our Team
LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
About the role:The Account Manager for the Government Growth & Retention Team is responsible for managing and expanding relationships with government clients. This role focuses on ensuring client satisfaction, driving growth in existing accounts, and retaining customer loyalty by delivering value through our products and services.Key Responsibilities:
+ Build and maintain strong, long-lasting relationships with key stakeholders in government accounts.
+ Serve as the primary point of contact for all client-related activities, including inquiries, support, and service issues.
+ Identify opportunities for account growth by understanding client needs and aligning them with LexisNexis solutions.
+ Develop and implement strategies for retaining existing clients and minimizing churn.
+ Meet and exceed assigned growth targets and contribute to the overall revenue objectives of the Government Growth & Retention team.
+ Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
+ Stay informed about industry trends, market conditions, and competitive landscape to provide clients with relevant insights and solutions.
+ Gather feedback from clients to inform product development and enhancements.
Qualifications and Experience:
+ Bachelor's degree in business, Marketing, or a related field.
+ Minimum of 3-5 years of experience in account management, preferably within the legal, information solutions, or government sector.
+ Proven track record of achieving sales targets and building strong client relationships.
+ Excellent communication and interpersonal skills.
+ Strong negotiation and problem-solving abilities.
+ Ability to understand and articulate complex solutions to clients.
+ -Highly motivated, results-oriented, and capable of working independently and as part of a team.
Work in a way that works for you.
We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.
Working with Us
LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.
Working for you
We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Dependent care and commuter spending accounts
- Life and accident insurance
- Retirement benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacy
About our Team
LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
8
Sales Support Clerk
Westville, KwaZulu Natal
R200000 - R250000 Y
Compass Group
Posted today
Job Viewed
Job Description
The Sales Support Clerk is responsible for providing support to customers, ensuring their needs are met efficiently and effectively. The clerk will handle various enquiries, assist with registration processes, and facilitate communication between customers and the company. The ideal candidate will possess excellent communication skills, a friendly demeanour, and a strong ability to problem-solve.
Key Responsibilities:
- Respond to customer enquiries via phone, email, and in-person in a friendly and professional manner.
- Liaises with customers / prospects / all Compass personnel
- Process orders received (stock orders and service orders).
- Manage customer records and ensure data is kept up to date in the system.
- Resolve customer complaints and issues effectively, providing solutions in a timely manner.
- Collaborate with other departments to address customer concerns and follow up on outstanding issues.
- Maintain knowledge of company products and services to provide accurate information to customers.
- Monitor customer feedback and report trends to management for continuous improvement.
- Perform administrative duties as assigned, including filing, data entry, and maintaining a neat and organized workspace.
Qualifications and Experience:
- Matric and customer services diploma or any other relevant qualifications will be advantageous.
- 1 2 Experience in a customer service/call centre environment
- SAP experience will be advantageous
- Proficient in all MS applications.
Special Competencies:
- Adaptability
- Ability to prioritise and work independently
- Administration
- Communication and visibility
- Continous improvement
- Customer focus
- High attention to detail
- Initiative
- Managing work and team
- Persuasiveness / sales ability
- Planning and organising
- Practical learning
- Quality orientation
- Record keeping
- Time management
- Tenacity
- Technical / professional knowledge
This advertiser has chosen not to accept applicants from your region.
9