1,016 Sales Management jobs in South Africa

Store Manager Sandton - Chanel

Gauteng, Gauteng Media24

Posted 2 days ago

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Job Description

Position : Store Manager Sandton - Chanel

Department : Sales

Reporting to : Retail Development Manager

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Dolce & Gabbana to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the team as a Store Manager for the Chanel Boutique.

Purpose of the Role

The purpose of the role is to ensure the store's profitability through focusing on the business drivers: customer service - generation of turnover – operating expenses and losses - implementation of brand and company standards - establishment and maintenance of effective people and process management practices – building and maintaining brand image and awareness

KEY RESPONSIBILITIES

CUSTOMER SERVICE DELIVERY

  • Implement the Chanel customer service strategy and processes with attention to proactive issue resolution and a luxury customer experience
  • Ensure correct implementation of store layout, merchandising, signage and visual displays according to brand standards
  • Manage and maintain the stock pipeline to ensure that stock is displayed on the sales floor in accordance with the brand guidelines
  • Ensure correct and timeous implementation of store's promotions, events and other brand communications, in accordance with brand standards
  • Ensure appropriate staffing levels to support customer service requirements
  • Monitor monthly performance axes split/slow lines and determine suitable actions to address problems
  • Drive IPT to a target of 2.5
  • Drive brand incentives to achieve sales targets

MERCHANDISE MANAGEMENT

  • Conduct weekly analysis and interpretation of all stock management reports to manage the store's performance
  • Communicate with Line Manager on stock issues e.g. out of stocks, overstocks
  • Ensure data integrity through effective stock control and ensure SOP is followed
  • Identify and plan stock and tester need for the month and ensure orders are placed timeously and follow up the receipt thereof
  • Identify and plan supplies and tools for the month and ensure orders are placed timeously to ensure all supplies are available to serve clients
  • Know your stock versus tester ratio to ensure that testers are used efficiently
  • Identify maintenance issues and snags and ensure these are resolved through reporting to the Visual Manager and follow up

PEOPLE MANAGEMENT

  • Assist in the recruitment of new team members
  • Induct new staff members
  • Manage the performance of self and all direct reports (formally and informally), Ensuring that regular feedback is given/received, coaching and mentoring on performance is given/received to enable continuous improvement
  • Be actively involved in own Individual Development Plan (IDP), develop such plans for all direct reports and ensure that the agreed development interventions are delivered
  • Identify training needs for team members and communicate needs to Training Manager
  • Attend classroom training and ensure that staff apply this ongoing learning on counter
  • Ensure an open, motivated and harmonious work environment
  • Manage daily team/people issues (absenteeism, leave, time keeping)
  • Conduct weekly team meetings for on-going communication
  • Conduct weekly EMTs in store to ensure key focus areas are addressed and standards are maintained. Maintain records of all EMTs and report back to Line Manager monthly. Monitor impact of EMTs in store.
  • Formally review job performance for all employees quarterly and annually and maintains written records of such meetings; implement the company performance processes
  • Conduct monthly one on ones with sales team to address performance (good and poor)

BUSINESS PERFORMANCE

  • Analyse budgets and projections. Put a plan in place to achieve/exceed sales budget and achieve optimum expense ratios
  • Set targets per person per day and manage the monitoring of % to target daily and weekly.
  • Implement business processes of managing expenses to increase profitability
  • Ensure that store stockloss results are within company norms with an effective stockloss action plan which identifies and addresses all potential security risks within the store
  • Ensure compliance to OHASA requirements

MARKET INTELLIGENCE

  • Conduct regular environmental scans of competitor activities (price, product, layouts and promotions) and external socio-economic factors so that appropriate changes can be made to the business plans
  • Ensure that all promotional and event directives are executed in accordance with brand guidelines
  • Ensure that the store delivers appropriate merchandise and services based on brand standards and the store's specific customer profile and customer trends

STAKEHOLDER MANAGEMENT

  • Ensure client experience standards are upheld and reinforced
  • Build relationships with all levels of management
  • CRM Management – oversee and ensure the maintenance of the CRM cards to retain customers and ensure regular contact with VIP clients
  • Oversee BC’s communication to customers to ensure customer recruitment and retention
  • Drive increased customer data base (attraction of NEW customers)
  • Manage in store customer complaints or concerns
  • Provide feedback to Line Manager regarding any customer issues or feedback within 24 hours working with Training Manager to resolve

ADMINISTRATION

  • Daily, weekly, monthly sales tracking sheets
  • Weekly and Monthly top 5 competitors
  • Analyse sales and competitor reports to identify trends and sales opportunities
  • Store schedules set to meet the businesses staffing needs
  • Manage leave applications via ESS
  • Submit claim forms for overtime, night work (holidays etc.)
  • Store checklist submitted weekly
  • Submit store event report including photographs to Line Manager

COMPETENCIES

  • Deciding and Initiating Action
  • Leading and Supervising
  • Working with People
  • Relating & Networking
  • Adhering to Principles and Values
  • Persuading and Influencing
  • Planning and Organising
  • Delivering Results & Meeting Customer Expectations
  • Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

Matric certificate

At least 3 years retail and cosmetics store management experience

Must have Store Manager experience

Certificate in Beauty/Make-Up is advantageous

Working knowledge of MS Word, PowerPoint and Excel

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Spec: Sales Account Management

Centurion, Gauteng BCXP

Posted 1 day ago

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Job Description

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Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target. MUST HAVE EXPERIENCE IN PUBLIC SECTOR

Key Deliverables / Primary Functions
  • Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
  • Design and execute on the account plan.
  • Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
  • Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
  • Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
  • Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
  • Ensure data quality and integrity on Salesforce is kept at the agreed levels.
Core Functional Skills & Capabilities

Account Planning & Management

Customer Focus

Relationship Building

Sales Strategy

Core Behavioural Competencies

Job Match

Persuading and Influencing

Presenting and Communicating information

Relating and Networking

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing

OR NQF 4: Grade 12

Additional Education -Preferred /Advantage Experience

Minimum of 5 years’ ICT experience in Account Management Role

Or

Minimum of 7 years’ ICT experience in Account Management Role

Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control

Level of engagement Engagement will all levels within the organisation, internal and external to the business.

Span of Control 0

Special Requirements / Employment Condition

Valid Drivers license

Required to travel locally and/or internationally

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Lodge Manager with Sales Management Advantage

Magaliesburg, Gauteng Bright Search Recruitment (Pty) Ltd

Posted 8 days ago

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Job Description

Key Responsibilities
  • Manage day-to-day lodge operations, including guest services, housekeeping, F&B, and maintenance.
  • Lead, train, and motivate the lodge team to deliver exceptional hospitality.
  • Maintain high standards of service, quality, and safety throughout the lodge.
  • Develop and implement sales strategies to maximise occupancy and revenue.
  • Build and maintain strong relationships with guests, travel partners, and key clients.
  • Monitor budgets, control costs, and optimise resource utilisation.
  • Ensure compliance with health, safety, and brand standards.
Minimum Experience & Requirements
  • Matric; Hospitality qualification preferred.
  • Minimum 5 years experience in lodge management or similar luxury hospitality role.
  • Proven sales management experience is a strong advantage.
  • Strong leadership, communication, and organisational skills.
  • Ability to multitask and perform under pressure.
  • Valid RSA ID and Drivers Licence required.
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IL-Marion Sales Management Trainee (HEAR FROM OUR AGENTS!)

Gauteng, Gauteng American Senior Benefits, LLC

Posted 3 days ago

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Job Description

workfromhome

Join to apply for the IL-Marion Sales Management Trainee (HEAR FROM OUR AGENTS!) role at American Senior Benefits .

At American Senior Benefits, we are dedicated to serving those in need of insurance, especially seniors. We are proudly independent, answering only to our clients. The choices they make are key life decisions, and we work every day to help them find the right solutions at affordable prices. Our work is important, personal, and precise. Every time we help a customer decide what’s right for them, it makes them—and our organization—stronger.

Offering a hybrid business model—because a custom solution fits better, a vast product portfolio from best-in-class carriers, and enjoying rapid growth and success in 175 nationwide locations, we are ready to help America's seniors.

Responsibilities include:
  • Conduct initial client interviews to assess needs and explain insurance options.
  • Perform field underwriting with integrity.
  • Ensure all forms are completed and submitted accurately.
  • Arrange payment methods with clients.
  • Follow up on claims filed by clients.
  • Process insurance policy requests.
  • Maintain regular follow-up with clients for ongoing support.
  • Support team members in achieving KPIs.
  • Become a subject matter expert in senior insurance solutions.
  • Follow guidelines and training to recruit and train insurance professionals.
  • Maintain a competitive, inclusive, and engaging work environment.
Qualifications and Traits:
  • Competitive drive and a winning mentality.
  • Strong work ethic and grit.
  • Excellent communication skills.
  • Ability to adapt and learn quickly.
  • Availability to start within 6 weeks.
  • Previous leadership experience is a plus.

Compensation ranges from USD $50,000 to USD $100,000 per year. The seniority level is internship, and the employment type is full-time. The role falls under the 'Other' job function within the Insurance industry.

Referrals can increase your chances of interviewing at American Senior Benefits. Get notified about new jobs in Creal Springs, IL.

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Consultant, Account Management

Johannesburg, Gauteng Standard Bank of South Africa Limited

Posted 3 days ago

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Job Description

Business Segment: Personal & Private Banking

To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.

Qualifications

Type of Qualification: Higher Certificate or Diploma

Experience Required

Credit Risk – PPB
Risk & Corporate Affairs
3-4 years
Inbound and Outbound contact centre experience – early, late and legal collections

Additional Information
  • Adopting Practical Approaches
  • Articulating Information
  • Conveying Self-Confidence
  • Exploring Possibilities
  • Following Procedures
  • Interpreting Data
  • Making Decisions
  • Producing Output
  • Showing Composure
  • Taking Action
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Director, Account Management

Johannesburg, Gauteng Mastercard

Posted 3 days ago

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Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Director, Account Management Overview
  • Responsible for setting sales strategies related to customer accounts aligned with geography strategy and achieving sales goals that drive market share, volume, and revenue growth.
  • Leads and manages existing customer relationships, identifying opportunities and customer needs.
  • Partners with customers to deliver customized solutions and comprehensive consulting support.
  • Responsible for pipeline management at the account level.
Responsibilities
  • Delivers against sales and net revenue targets.
  • Designs strategies, messaging, and proposals for customers.
  • Analyzes the customer’s business through profitability modeling, financial forecasting, and competitive analysis.
  • Develops and implements sales plans including business development, marketing, and product management.
  • Partners with the customer to establish, execute, and report progress against annual business plans.
  • Leads projects and cross-functional initiatives.
  • Negotiates and executes on the customer agreement process.
  • Identifies and recommends products to enhance customers’ profitability.
Experiences
  • In-depth experience executing and managing sales strategies for complex or large accounts.
  • Demonstrated expertise and success leveraging Mastercard's core products, rules, and services in customer accounts.
  • Has taken a lead role in customer negotiations.
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks carry inherent risks. Therefore, every person working for or on behalf of Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of accessed information;
  • Report any suspected information security violations or breaches;
  • Complete all periodic mandatory security training in accordance with Mastercard’s guidelines.
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Consultant, Account Management

Johannesburg, Gauteng Standard Bank of South Africa Limited

Posted today

Job Viewed

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Job Description

Business Segment: Personal & Private Banking

To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.

Qualifications

Type of Qualification: Higher Certificate or Diploma

Experience Required

Credit Risk – PPB
Risk & Corporate Affairs
3-4 years
Inbound and Outbound contact centre experience – early, late and legal collections

Additional Information
  • Adopting Practical Approaches
  • Articulating Information
  • Conveying Self-Confidence
  • Exploring Possibilities
  • Following Procedures
  • Interpreting Data
  • Making Decisions
  • Producing Output
  • Showing Composure
  • Taking Action
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Director, Account Management

Johannesburg, Gauteng Mastercard

Posted today

Job Viewed

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management
Overview
- Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
- Leads and manages existing customer relationships, and works to identify opportunities and customer needs
- Partners with customers to deliver customized solutions and comprehensive consulting support
- Responsible for pipeline management at the account level
Responsibilities
- Delivers against sales and net revenue targets
- Designs strategies, messaging and proposals for customers
- Analyzes the customer's business through profitability modeling financial forecasting and competitive analysis
- Develops and implements sales plans including business development, marketing and product management
- Partners with the customer to establish, execute and report progress against annual business plans
- Leads projects and cross-functional initiatives
- Negotiates and executes on the customer agreement process
- Identifies and recommends products to enhance the customers' profitability
Experiences
- In depth experience executing and managing sales strategies for numerous complex or large accounts
- Demonstrated expertise and success leveraging MasterCard's core products, rules, and services in customer accounts
- Taken a lead role in a customer negotiation
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Account Management Officer - Aggregate Sales Annual Cost To Company

Pretoria, Gauteng Professional Sourcing

Posted 9 days ago

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Job Description

Account Management Officer – Aggregate Sales

An established company within the aggregate industry has a new job opportunity available for an experienced Account Management Officer .

Duties & Responsibilities
  • Developing solid , lasting, and trusting relationships between major key clients.
  • Communicating and co-ordinating with internal and product teams to meet the requests of the clients.
  • New business development , tracking, awareness of, and attending to all client queries and expectations.
  • Anticipating key account changes and improvements.
  • Compiling reports on monthly account progress, support and SLA reports, downtime and incident reports, and forecasts for account teams and stakeholders.
Desired Experience & Qualification
  • Relevant degree in marketing, sales, business administration or equivalent.
  • 3 to 4 years’ experience in Key Account Officer in the aggregate or related industry.
  • Experience in managing multiple client accounts in the aggregate industry.
  • Understanding of business analysis and delivery requirements.
  • Strong leadership and negotiation skills.
  • Own reliable transport with a valid driver’s license.
Package & Remuneration

Annual Cost to Company

Interested?

If you meet all the requirements specified above and are interested in furthering the process, kindly send your detailed CV to Patricia Jacobs at

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Sales Marketing / Management To Be Discussed

Gauteng, Gauteng VT International

Posted 9 days ago

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Job Description

Join VT International!

If you're looking for a career move that will enable you to fulfill your utmost potential, then VT International will be a perfect fit!

Our company is well established and prides itself on being fair, inclusive, and granting everyone opportunities.

We are expanding our brand further by branching out to other areas and provinces. Positions in sales management and branch management need to be filled.

Perks of Joining Us
  • Attractive compensation package, including basic salary, profit share, and medical aid.
  • Work-life balance with a flexible working schedule.
  • Opportunity to grow and develop your career with support and mentorship from senior leaders.
Desired Characteristics and Skills
  • Ambitious
  • Competitive
  • Team working capabilities
  • Must have own car

However, if you don’t have these characteristics, DON’T WORRY! We train everyone based on our own expectations, so by the end of our programme, you will!

Opportunities like this don’t come often, so make sure you apply now!

You can make your mark here.

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