Customer and Sales Operations Executive

Randfontein, Gauteng R900000 - R1200000 Y RCL FOODS

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Job Description

Closing Date 2025/10/21

Reference Number RCL

Company RCL Foods

Job Title Customer and Sales Operations Executive

Functions Customer

Job Type Classification Permanent

Location - Town / City Randfontein

Location - Province Gauteng

Location - Country South Africa

Job Description
RCL FOODS
is a deeply rooted South African food manufacturer that produces some of the country's most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, Sellati sugar and our pet food brands : Bobtail ,Optimizor ,Canine Cuisine and Catmor just to name a few. At the heart of our culture and strategy is our Purpose –
WE GROW WHAT MATTERS
– which encapsulates our belief in collectively doing that little more to create a positive impact that matters.

Visit our website at:

We believe that the
CUSTOMER
is at the heart of our business, and we are looking for a
Customer and Sales Operations Executive
to effectively drive the Channel through focused customer insights and strategy, ensuring effective accounts management and customer relationship management to achieve customer and Channel objectives. In addition, develop business relationships by contracting new customers and expanding volumes/products with existing customers.

Minimum Requirements

  • Post graduate degree (Veterinarian qualification would be advantageous but not compulsory)
  • Valid Code EB drivers' license
  • Minimum 10 years' experience in a sales and or sales operations function that includes managing complex and/or significant customer relationships and key/national accounts with at least 5 years in a senior management role within the pet industry or related pet products.
  • Strong Commercial and strategic thinking but bias in operations

Duties & Responsibilities
Channel Strategy Formulation and Implementation

  • Formulate short and long-term channel strategies to deliver sustainable, profitable growth by key customers and distributors and prioritize services and initiatives by customer within the channels (vet, pet-shops and agricultural sector) on the basis of demand and opportunity.
  • Determine the tone and direction the team takes with customers and work with cross functional teams to ensure alignment with supply chain initiatives.
  • Monitor competitors, formulate proactive responses when required and perform an analysis for internal stakeholders.
  • Manage key accounts and distributors at a strategic level and develop relationships that enable the achievement of channel plans.

Principal Market and Customer Insight Maintenance

  • Research and analyze environmental and competitive conditions and customer needs.
  • Analyze and track market, customer and channel trends and in-market measures at customer, distributor and channel level.
  • Act as the pet market expert, understanding what drives service needs and customer behaviour.

New Business Development

  • Meet new business sales targets as aligned with the growth strategy of the channel and design strategies to capitalize on sales opportunities.
  • Network with industry leaders and stakeholders and build relationships to facilitate expanded sales opportunities.
  • Develop proposals, contracts and lead contract negotiation with new customers and distributors

Strategic Account Management-

  • Ensure that all accounts are profitably serviced for the company to achieve sales and revenue goals and leverage current alliances and customer relationships to further expand business development opportunities.
  • Analyse sales statistics to determine business growth potential.
  • Plot annual and long term objectives for accounts and ensure all volume and 'basket' and revenue targets are met.
  • Facilitate the communication of a customer perspective to ensure that customer expectations are met.

Customer Relationship Management

  • Manage all aspects of account profiles and ensure that customers have up to date knowledge of trends and performance statistics.
  • Develop and maintain strong relationships with key opinion leaders in the market.
  • Manage the presentations to and negotiation with key accounts.

Channel Planning and Execution

  • Lead the channel management planning process and performance reviews to create customer-specific priorities and plans.
  • Understand key drivers of profit and loss and actively support the achievement of financial targets including driving profitable service options at the channel or customer level, maximizing profitability, and identifying business opportunities.
  • Develop and manage the operations teams within the channels (vet, pet shops and agricultural) to ensure delivery of the agreed look of success by channel.
  • Develop and maintain the optimal call cycles ensuring optimal coverage of the top outlets by channel, driving the agreed forecast.

Pricing Guidelines Management

  • Participate in setting new service pricing to extract maximum value for key account customers.
  • Track competitive price across customers within the channel and recommend pricing corrections.
  • Recommend improvements to create greater value.

Organizational Efficiency

  • Implement and simplify appropriate business processes to increase organizational effectiveness and efficiency in support of key account requirements.
  • Support corporate strategy alignment and business update meetings.

Staff Management-

  • Manage staff activities, ensuring service levels are met and coach and support staff to achieve objectives.
  • Manage and deliver on succession plans to enable development of a future generation of leaders and specialists.
  • Champion staff training and development and conduct regular performance appraisals with subordinates.
  • Drive employment equity within the team.
  • Drive corrective action and gap closing initiatives within the operations teams across channels.
This advertiser has chosen not to accept applicants from your region.

Customer and Sales Operations Executive

Randfontein, Gauteng R900000 - R1200000 Y RCL Foods

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country's most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, Sellati sugar and our pet food brands : Bobtail ,Optimizor ,Canine Cuisine and Catmor just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which encapsulates our belief in collectively doing that little more to create a positive impact that matters.

Visit our website at:

We believe that the CUSTOMER is at the heart of our business, and we are looking for a Customer and Sales Operations Executive to effectively drive the Channel through focused customer insights and strategy, ensuring effective accounts management and customer relationship management to achieve customer and Channel objectives. In addition, develop business relationships by contracting new customers and expanding volumes/products with existing customers.

Duties & Responsibilities

Channel Strategy Formulation and Implementation

  • Formulate short and long-term channel strategies to deliver sustainable, profitable growth by key customers and distributors and prioritize services and initiatives by customer within the channels (vet, pet-shops and agricultural sector) on the basis of demand and opportunity.
  • Determine the tone and direction the team takes with customers and work with cross functional teams to ensure alignment with supply chain initiatives.
  • Monitor competitors, formulate proactive responses when required and perform an analysis for internal stakeholders.
  • Manage key accounts and distributors at a strategic level and develop relationships that enable the achievement of channel plans.

Principal Market and Customer Insight Maintenance

  • Research and analyze environmental and competitive conditions and customer needs.
  • Analyze and track market, customer and channel trends and in-market measures at customer, distributor and channel level.
  • Act as the pet market expert, understanding what drives service needs and customer behaviour.

New Business Development

  • Meet new business sales targets as aligned with the growth strategy of the channel and design strategies to capitalize on sales opportunities.
  • Network with industry leaders and stakeholders and build relationships to facilitate expanded sales opportunities.
  • Develop proposals, contracts and lead contract negotiation with new customers and distributors

Strategic Account Management-

  • Ensure that all accounts are profitably serviced for the company to achieve sales and revenue goals and leverage current alliances and customer relationships to further expand business development opportunities.
  • Analyse sales statistics to determine business growth potential.
  • Plot annual and long term objectives for accounts and ensure all volume and 'basket' and revenue targets are met.
  • Facilitate the communication of a customer perspective to ensure that customer expectations are met.

Customer Relationship Management

  • Manage all aspects of account profiles and ensure that customers have up to date knowledge of trends and performance statistics.
  • Develop and maintain strong relationships with key opinion leaders in the market.
  • Manage the presentations to and negotiation with key accounts.

Channel Planning and Execution

  • Lead the channel management planning process and performance reviews to create customer-specific priorities and plans.
  • Understand key drivers of profit and loss and actively support the achievement of financial targets including driving profitable service options at the channel or customer level, maximizing profitability, and identifying business opportunities.
  • Develop and manage the operations teams within the channels (vet, pet shops and agricultural) to ensure delivery of the agreed look of success by channel.
  • Develop and maintain the optimal call cycles ensuring optimal coverage of the top outlets by channel, driving the agreed forecast.

Pricing Guidelines Management

  • Participate in setting new service pricing to extract maximum value for key account customers.
  • Track competitive price across customers within the channel and recommend pricing corrections.
  • Recommend improvements to create greater value.

Organizational Efficiency

  • Implement and simplify appropriate business processes to increase organizational effectiveness and efficiency in support of key account requirements.
  • Support corporate strategy alignment and business update meetings.

Staff Management-

  • Manage staff activities, ensuring service levels are met and coach and support staff to achieve objectives.
  • Manage and deliver on succession plans to enable development of a future generation of leaders and specialists.
  • Champion staff training and development and conduct regular performance appraisals with subordinates.
  • Drive employment equity within the team.
  • Drive corrective action and gap closing initiatives within the operations teams across channels.
Minimum Requirements
  • Post graduate degree (Veterinarian qualification would be advantageous but not compulsory)
  • Valid Code EB drivers' license
  • Minimum 10 years' experience in a sales and or sales operations function that includes managing complex and/or significant customer relationships and key/national accounts with at least 5 years in a senior management role within the pet industry or related pet products.
  • Strong Commercial and strategic thinking but bias in operations
This advertiser has chosen not to accept applicants from your region.

Retail Sales Consultant

Roodepoort, Gauteng Pearl & Diamond Designs

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Job Description

Pearl & Diamond Designs is looking for a sales consultant for a Jewellery store in Clearwater & Cradlestone to start ASAP.

Duties:

  • Sales

  • Shop upkeep

  • Cleaning of stock

  • Greeting clients

  • Booking in repairs

Requirements:

  • Fluent in English (written & verbal)

  • Computer literate (MS Word & Excel) & Google

  • Any retail experience advantageous

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: R8 000,00 - R15 000,00 per month

Application Question(s):

  • Please add a working cell number.

Education:

  • High School (matric) (Preferred)

Experience:

  • Sales: 2 years (Preferred)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Retail Sales Consultant

Roodepoort, Gauteng Quest Staffing Solutions

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Job Description

We're seeking one available immediately Provide product sales and services to customers at the store.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Task Complexity

Duties & Responsibilities:

accountable for sales and meeting sales targets


• accountable for cash and stock


• Provide consumer advice and education / share product knowledge


• Promotional stock merchandising


• Manage operations in store


• Warranties


• Returns


• OBF's


• Identify issues and resolve


• Communication, in outlet, and with company


• Maintain company's policies and procedures.


• Conduct actual system transactions eg. activations, suspensions, migrations etc.

Relevant paperwork and documentation.


• General Customer services: turnaround time, queuing time, accuracy, and productivity.

Minimum Requirements & Experience


• Matric certification

  • Must have - Telecom industry -sales
  • Product Knowledge
  • Promotions
  • Tech knowledge


• 45 hour shift work



Working hours are 08h00 – 19h00 Monday to Friday, and 08h00 – 17h00 Saturday and Sunday.


• Some of our stores operate until 21h00 on Fridays, and extended trading days


• Time off is given during the week (2 days), and 1 weekend off per month, as per scheduled monthly roster.

  • Contract : 3 months probation -extended based on performance
  • Salary: R per month
  • Location : Roodeport - Johannesburg

Various Locations in South Africa

NB. Should you be interested, you can apply directly through LinkedIn and state the Town that you are applying for or email directly and in the subject line, insert
"Retail Sales Consultant -Telecommunication/Digital"
to

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Retail Sales Consultant

Roodepoort, Gauteng R96000 - R180000 Y Pearl & Diamond Designs

Posted today

Job Viewed

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Job Description

Pearl & Diamond Designs is looking for a sales consultant for a Jewellery store in Clearwater, Cradlestone & Fourways Mall to start ASAP.

Duties:

  • Sales

  • Shop upkeep

  • Cleaning of stock

  • Greeting clients

  • Booking in repairs

Requirements:

  • Fluent in English (written & verbal)

  • Computer literate (MS Word & Excel) & Google

  • Any retail experience advantageous

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: R8 000,00 - R15 000,00 per month

Application Question(s):

  • Please add a working cell number.

Education:

  • High School (matric) (Preferred)

Experience:

  • Sales: 2 years (Preferred)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Sales Assistant

Roodepoort, Gauteng R104000 - R156000 Y Cape Union Mart

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Job Description

Duties and Responsibilities:

  • Exceed customer expectations by practicing customer selling techniques.
  • Adhere to stock loss controls in store.
  • Ensure individual targets are met consistently.
  • Ability to maximise and drive sales by identifying opportunities to increase turnover.
  • Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
  • Create an inspiring environment. Have fun.
  • Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
  • Ensure all out going stock/ items/ scripts are scanned and paid for.
  • Process all loyalty cards including those of accelerated partners.
  • Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
  • Report customer compliments and complaints to management.
  • Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:

  • Honesty in dealing with cash and finances.
  • Building & maintaining relationships
  • Innovation & change management
  • Thinking adaptability
  • Taking ownership
  • Problem solving
  • Trustworthy and honest
  • Time management
  • Exceptional customer service

Minimum Requirement.

Essential:

  • Matric or Equivalent
  • Up to 6 months retail experience

Special conditions of employment:

  • Clear Credit and Criminal record
  • Willing and able to work retail hours.
  • South African citizen

Advantageous:

  • 1 year work experience within retail.
  • Microsoft – Computer Proficiency
  • Ability to communicate effectively.
  • Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
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Sales Representative

Roodepoort, Gauteng Nova Life

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Job Description

About Nova Life

Nova Life is a fast-growing company that prioritizes monetary, personal, and career growth, employing individuals from various backgrounds and qualifications.

We believe in innovative thinking and operate with an open-door policy.

What we offer:

* Ample growth opportunities

* Mentorship programs and specialized training classes

* Pension fund after 6 months

* Cancer policy after 3 months

* Flexible working hours

* Leads provided - no cold calling required

* Above market-related salary

* Full paid training provided

* Performance rewards, incentives, and competitions

* No Cold-calling as we have a lead generation department

Role Description:

This is a full-time,
on-site
role for a Tele-Sales Representative based in Roodepoort.

The
Tele-Sales
Representative will be responsible for:

* Communicating with potential and existing clients

* Handling customer inquiries

* Providing excellent customer service

* Supporting sales efforts

* Following up on leads (no cold calling required)

* Maintaining accurate client records

* Selected candidates will receive full training and will not be required to work on public holidays.

Requirements:


• Fluent in Afrikaans an English


• Completed Matric


• 20 years and older

Skills Required:

* Customer support and communication skills

* Strong phone etiquette and sales ability

* Excellent verbal communication skills

* Ability to work effectively in a dynamic, fast-paced environment

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Sales Executive

Roodepoort, Gauteng R90000 - R120000 Y Voicelogger SA

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Job Description

We are looking for a Sales Executive, that's driven and passionate about technology and communications. Knowledge of PBX, Call centre and voice recording solutions.

What you will do:

Identify and secure new business opportunities

Engage with clients, asses needs, and present tailored solutions.

Perpare proposals, quotations and close deals with confidence.

Negotiate pricing and service agreements.

Manage the full sales cycle and build strong, long term client relationships.

Why join us:

Competitive basic salary + un capped commission

Ongoing training and career development

Work with leading communication technologies

Supportive, fast-paced enviroment.

3+ years experiance in telecoms, IT, or enterprise solutions sales.

Proven success selling PBX, VoIP, Call centre, or voice recording software.

Strong consutative selling, negotiation and presentation skils

Technical understanding of PBX, VoIP ad call centre technologies.

Ability to simplify complex solutions for clients.

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Sales Representative

Krugersdorp, Gauteng R400000 - R600000 Y PepsiCo

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Job Description

Overview
About PepsiCo
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit

Responsibilities
What we're looking for:
Maintain, develop and grow the industrial customer base across all categories by achieving revenue and volume targets as per Annual Operating Plan and drive the Industrial strategy plan.

  • Achievement of revenue and volume target as per Annual Operating Plan.
  • Achievement of 100% customer call rate.
  • Achieve 90% strike rate - potential customer business.
  • Obtain new business as per the Annual Operating Plan.
  • Manage debtors and stock.
  • Pull, analyze reports to drive continuous improvement on route.
  • Advise production units on demand changes and buffer stock levels.
  • Support company cost control through efficient driving of own vehicle.
  • Comply with all functional and non-functional company policies and procedures, e.g., Sales, Health and Safety, etc.
  • Housekeeping and maintenance of company assets, e.g. Handheld Computers, Uniform, Mobile phone, etc.

Qualifications
What will qualify you for the role
:

  • Minimum Matric Education.
  • Fluent in the English language.
  • 2/3 years Business or Commercial Tertiary Qualification, an advantage.
  • 5 years working experience in FMCG environment, with 3 years in a selling role/selling experience.
  • Previous sales experience withing bakery environment is a definite advantage.
  • Valid Code B driver's license & OWN CAR.

"PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act"

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Sales Executive

Soweto, Gauteng R120000 - R180000 Y Icar Technologies

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Job Description

Join our dynamic team at Digi Cars Group Seeking passionate, customer-focused Car Sales Executives with 5+ years' motor sales experience. Drive digital disruption, exceed targets, and create magical customer experiences.

Job Types: Full-time, Permanent

Pay: R10 000,00 - R15 000,00 per month

Ability to commute/relocate:

  • Gauteng, Gauteng (City of Johannesburg): Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Car Sales : 5 years (Required)

Location:

  • Gauteng, Gauteng (City of Johannesburg) (Required)

Work Location: In person

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