87 Retail jobs in Pinetown

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.

Job Purpose:

• To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
• Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing
• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Responsibilities:

1. Driving turnover to ensure achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the Company standard
4. People management, including recruitment, development of staff, employee relations, performance management
5. Executing in-store merchandising strategy and standards
6. Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

A minimum of 3 years retail or admin experience

Skills:

1. Have an interest in fashion
2. A passion for excellent customer service and sales environment
3. Figure and admin orientated
4. Organised and thorough
5. Profit and turnover driven
6. Able to manage risk within the store
7. The ability to communicate and persuade effectively at all levels
8. Ability to show initiative and be resourceful
9. Ability to source and implement effective solutions in a fast-paced environment
10. Customer Service Delivery
11. Office Systems
12. Policy & Procedures
13. Strategic Sales Planning
14. Managing the Sales Process
15. Customer Value Management

Behaviours:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

Exact offers great value everyday essentials and is renowned for its trend-appropriate range of quality, well-priced contemporary fashion for the whole family.

Listing reference: click_018567

Listing status: Online

Apply by: 22 November 2024

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Listing reference: click_018692

Listing status: Online

Apply by: 6 December 2024

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the store's financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Our Client, a leader in the Retail industry with branches in Durban and Cape Town, providing a wide range of products to their various stores, is seeking to appoint a committed, suitably qualified and experienced individual to fill the position of Operations Manager for their Durban Region. The successful candidate will be based in Mobeni. Applicants must reside in the Durban, Mobeni area.

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the company’s image.
• To ensure competent and motivated employees through effective leadership and management.
• To adequately schedule staff in line with the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR/payroll.
• To build and maintain sound working relationships with relevant stakeholders (center managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.

• Grade 12 (Twelve).
• Excellent communication skills, both verbal and written.
• At least 3 (Three) year’s of experience in a similar role in a Retail or FMCG environment.
• At least 3 (Three) year’s people management experience.
• Detailed knowledge of the Occupational Health & Safety Act.
• Detailed knowledge of the Labour Relations Act and BCOE Act.
• Able to communicate clearly and concisely in English.

Market-related salary of R16 000- R22 000 per month.

Should you wish to apply for this position and meet all the requirements, please forward your CV to Nontobeko Khuzwayo at

If you do not have the listed qualifications and experience, please do not apply, as you will unfortunately not be considered for this position. We aim to reply to all applicants; however, it is not always possible due to the high interest in our vacancies. Therefore, please consider your application unsuccessful if you do not hear from us within 2 (Two) weeks.

Foster a customer-centric environment through effective leadership and procedural oversight.

Drive sales performance and adeptly manage stock to bolster business profitability.

Uphold stock integrity by strictly adhering to prescribed management protocols, including red flag procedures, Never Out of Stock (NOOS), Temporarily Out of Stock (TOOS), and in-store merchandising standards.

Strategically allocate and enhance selling space for maximum impact.

Foster seamless collaboration with planners for enhanced operational synergy.

Execute promotions in alignment with trading directives and merchandising best practices, ensuring a comprehensive and delightful shopping experience for customers.

Facilitate cross-departmental coordination, involving Product Groups, Location Planners, Head Office, and intra-store collaboration, including the Trading Manager.

Enforce exceptional customer service across all customer touchpoints.

Instill comprehensive product knowledge within the team.

Proactively manage replenishment processes to guarantee product availability.

Ensure efficient shopkeeping and housekeeping disciplines are consistently maintained.

Handle customer interactions, complaints, and requests with finesse.

Analyze customer satisfaction reports, devising and executing corrective action plans as needed.

Oversee shrinkage management and implement critical in-store protocols.

Ensure strict adherence to Consumer Protection Act guidelines.

Execute and monitor shrinkage plans to ensure successful outcomes.

Analyze and address high or out-of-tolerance shrinkage discrepancies, formulating and implementing action plans accordingly.

Implement red flag processes effectively, including action plan formulation, implementation, and follow-up, and conduct self-assessments of all compliance processes.

Analyze reports and trends, taking proactive steps to drive improvements (utilizing Business Intelligence, management reports, and daily/weekly/monthly packs).

Supervise equipment management and oversee stock movement processes from end to end within the store.

Foster effective communication with the Distribution Centre regarding stock-related matters.

Guarantee stock accuracy through meticulous counting processes and inventory adjustments.

Spearhead controlled replenishment from the stockroom and holding areas to the sales floor to minimize potential risks.

Ensure seamless and timely execution of launches and promotions, in adherence to allocated guidelines and budget.

Confirm the availability of necessary stock/merchandise for successful launch and promotion execution.

Manage instances of non-availability and arrange suitable substitutes when necessary.

Conduct regular floor walks to verify adherence to implementation guidelines.

Uphold compliance with established store processes.

Ensure full adherence to the Occupational Health and Safety Act (OHASA) and all pertinent legal requirements, including hygiene audits.

Guarantee compliance with internal controls, encompassing access and key management.

Provide support for commercial and operational duties, including weekends, days off, and power hour shifts.

Effectively communicate and educate employees and contractors on store operational policies.

Ensure optimal resource and workforce planning, in full alignment with applicable legislation and personnel policies.

Lead, develop, and retain a high-performing staff complement.

Oversee end-to-end People processes, covering recruitment, development, and retention initiatives.

Drive and manage the Integrated Performance Management processes.

Provide coaching and mentorship to the team, fostering continuous growth and improvement.

Foster consistent team engagement through initiatives like 'Let’s Talk' and 'People Thursday'.

• Matric.
• Relevant tertiary qualification advantageous.
• Between 1-3 years of relevant managerial experience.

Closing Date2023 / 03 / 20Reference NumberMMH230307-12Job TitleRetail Development Consultant (Durban)Position TypePermanentRole FamilySalesClusterMomentum Distribution ServicesRemote OpportunityNone of the timeLocation - CountrySouth AfricaLocation - ProvinceKwaZulu-NatalLocation - Town / CityDurbanIntroduction

Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and

innovative culture is committed to wealth creation and preservation, insurance, and income protection for

all our clients. We do this through our understanding of the retail insurance, savings, and investment

markets in SA.

Role Purpose

The Retail Development Consultant crafts passionate, energetic, and meaningful partnerships with IFAs

that will stand the test of time. Product, market, and sales intelligence will set them apart from their

counterparts. The consultant / IFA relationship will be strengthened by ease of doing business, first-class

services, deep business analysis and continuous improvement of the IFA's business.

Requirements

Qualifications :

• 3-year BCom degree in the following fields : Business Management, Marketing, Communications,

Finance and Legal

• Willingness to study towards the degree and recognition of prior learning if you have 3+ years of

experience working in

MDS.

• CFP is an advantage

Experience :

• 1 to 3 years' financial service industry experience (desired)
• Experience in Momentum Myriad and Investo products is an advantage
• Strong business acumen with sound knowledge in risk assessments, claims, underwriting, tax,

business assurance

• Knowledge of financial services industry and insurance products (desired)
• Technology Savvy

Duties & Responsibilities

Engage :

• Be visible to the IFA in order to understand their needs and drive their value proposition
• Visit the IFA and IFA office based on a defined plan and deliver a message
• Analyse, monitor and / or increase prescribed weekly activities to exceed sales targets.
• Present the professional, disciplined nature of the IFA Agenda and minutes of all meetings

Enthuse :

• Understand who we are targeting, the landscape they are working in, competitor influences, events that

will enthuse, critical moments of truth used.

• Ensure long-lasting, deep, and meaningful relationships with the IFA
• IFAs to move from non-active supporters to active supporters, to ambassadors

Educate :

• IFA having the perception that Momentum are thought leaders.
• Be the IFA's source of information within Momentum
• Be accountable, innovative, excellent, honest, diverse, and influential in your business dealings
• Enable better financial planning and advice outcomes

Enable :

• IFA having the perception that Momentum are thought leaders.
• Be the IFA's source of information within Momentum
• Be accountable, innovative, excellent, honest, diverse, and influential in your business dealings
• Enable better financial planning and advice outcomes
• Achieve and / or exceed the minimum production targets,
• Achieve and / or exceed the minimum productive IFAs required
• Leading change and innovation
• Diversity and inclusiveness
• Drive for results
• Ability to drive and influence IFA commitment

The Procurement and Stock Manager is responsible for overseeing the purchasing, inventory management, and stock control of hardware products. This role involves ensuring that the right products are available in the right quantities at the right time while optimizing costs, managing suppliers, and maintaining stock accuracy. The manager will work closely with the sales and operations teams to meet customer demand and manage stock turnover effectively.

Key Responsibilities:

Procurement Management:

• Identify product needs and initiate the procurement process based on sales trends, seasonal demand, and inventory levels.
• Develop and maintain relationships with suppliers, negotiate pricing, terms, and delivery schedules.
• Monitor product quality and ensure compliance with industry standards and regulations.
• Collaborate with suppliers to secure the best possible deals and timely deliveries.
• Ensure procurement of materials in accordance with the company's budget and target margins.

Stock Control and Inventory Management:

• Develop and implement strategies for effective stock management, including stock rotation, shelf space management, and minimum stock levels.
• Monitor stock levels regularly and conduct stock audits to ensure accuracy.
• Coordinate the replenishment of stock in line with demand forecasts to minimize stockouts and overstock situations.
  Implement inventory tracking systems and tools for accurate reporting and real-time updates.

Sales and Demand Forecasting:

• Work closely with the sales teams to understand customer preferences and market trends to adjust procurement strategies.
• Forecast future demand and adjust procurement and stock strategies to meet those demands while avoiding excess inventory.
• Analyse historical sales data to predict demand fluctuations and optimize stock levels accordingly.

Supplier Management:

• Evaluate and select suppliers based on price, quality, reliability, and performance.
• Maintain ongoing supplier performance reviews to ensure service level agreements (SLAs) are met.

• Troubleshoot supplier issues and manage disputes effectively to maintain supply chain continuity.
  
  Team Coordination and Leadership:

• Supervise and guide stock control staff to ensure smooth operations and inventory management.

Reporting and Analysis:

• Prepare regular reports on inventory status, stock movement, and procurement activity for senior management.
• Analyse stock turnover rates, dead stock, and slow-moving products to make recommendations for improvements.
• Monitor financial performance in relation to inventory, tracking purchase costs, and ensuring adherence to budget.

Health, Safety, and Compliance:

• Ensure compliance with relevant health and safety regulations in managing stock and warehousing activities.
• Adhere to company policies and procedures, ensuring proper handling, storage, and stock control.
  
  

Skills and Qualifications:

• Education: Diploma or Bachelors degree in Supply Chain Management, Business Administration, or a related field (preferred).
• Experience: Minimum of 3 -5 years in procurement, inventory management, or supply chain management within the retail or hardware industry.

Hire Resolve is seeking a skilled and experienced Financial Controller / Accountant to join our client's
team in Durban, KZN.

Our Client is a small e-commerce company specialising in 3D Printing and Hobby Electronics with extensive knowledge and experience in the space. Their niche, comprehensive product offering, and passion for a thriving DIY open-source maker community are some of the driving forces behind their mission and who they are.

Responsibilities:
• Allocate and track payments.
• Process payments & m anage inter - account transfers.
• Reconcile bank, vendor and customer accounts.
• Handle payment - related queries and issues.
• Perform cost analysis to determine accurate product pricing and profitability.
• Assist in stock valuation and periodic inventory reconciliations.
• Manage the Purchasing & Stock Control Accounting .
• Maintain and update financial records.
• Manage credit and refunds.
• Provisional tax calculations .
• Prepare financial figures for auditors and SARS submissions.
• P reparation of budgets and forecasts .
• Report on the company performance .
• Maintain fixed asset register and account for depreciation .

Requirements, Skills and Experience:
• A bachelor's degree in accounting, Finance, or a related field.
• Proven experience as a Financial Controller or Accountant.
• Strong understanding of accounting principles and practices.
• Proficient in using accounting software and Microsoft Office (Word, Excel,
Email).
• Proficient in using Odoo or similar ERP systems.
• Excellent attention to detail and accuracy.
• Ability to work independently and as part of a team

Apply Now:

Send your CV to :

Visit our website : with Lidene Pienaar via LinkedIn today!

Should you not hear back within 3-5 business days, please deem your application as unsuccessful at this time.