167 Retail jobs in Milnerton

We’re looking for a strong, vibrant and self-disciplined Assistant Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Stock Management :

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls and returns.

Sales Growth & Profitability :

• Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering / participating in local events and driving new accounts / memberships per targets (if applicable).

Risk Management :

• Conduct compliance checks through defined processes (admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management :

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping to meet customer service standards).

Leadership & Development :

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications:

• Grade : 12
• 3 Years’ experience in an Assistant Store or Store Managerial position.
• Sales & service management.
• Computer literacy.
• Communication skills.
• Retail trade.
• Brand, customer & product understanding.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

As a Finance Manager, you will establish and maintain financial controls and processes through continuous auditing and reporting of both inputs and outputs. The ideal candidate relishes working with large volumes of data, enjoys the challenge of highly complex business contexts, and, above all else, is passionate about data and analytics. The candidate is comfortable with business intelligence tools and passionately partners with the business to identify strategic opportunities where data-backed insights drive value creation. An effective communicator, the candidate crisply translates analysis result into executive-facing business terms. The candidate works aptly with internal and external teams to push the projects across the finishing line. The candidate is a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoys working in a fast-paced and global team.

Key job responsibilities
Build review routines with the local business, including roll-out and training on related tools
• Own and develop robust mechanisms to inspect growth and profitability of our business, working closely with related business teams
• Establish controllership and approval mechanisms to manage day-to-day profitability
• Invent, simplify, and automate management reporting, working closely with owners in business and Business Intelligence teams across the Amazon world
• Provide strategic guidance, tactical direction, and decision support to business and finance partners
• Lead key analytical projects and contribute to reviews that influence senior leadership decision making
• Develop financial plans for both short and long- term planning exercises, aligning inputs with senior stakeholders worldwide

A day in the life
As a Finance Managers at this level, you take a hands-on role to boost our business performance and efficiency. You establish tight controls over our financials and develop a deep understanding of the mechanics behind our data, ensuring financial reporting is always accurate. You’ll collaborate with partners in different areas worldwide to provide insights on improvements in our operational performance. That will involve deep diving into data, managing our planning processes, and giving team members guidance on more ambiguous areas of our financial environment.- 5+ years of multiple finance and accounting roles experience
- 6+ years of building financial and operational reports/data sets that inform business decision-making experience
- Experience performing ad hoc analysis using advanced Excel
- Experience building and managing financial models for business forecasting and problem solving- MBA, or CPA
- Knowledge of SQL/ETL
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
  
  

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  
  

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  
  

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Numeracy skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
  
  

• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks
  
  

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colorful team sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

We are seeking a dynamic and experienced Assistant Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. They should be capable of reducing risk and stock losses, and ensuring world-class store standards to meet business targets. The Assistant Store Manager will be responsible for all operational aspects of the store, as well as empowering and leading the team to reach and exceed business objectives.

• Drive and promote sales by ensuring world-class customer service.
• Maintain excellent customer service standards at all times.
• Ensure outstanding store standards by following company merchandising standards, promoting stock, managing stock and merchandising to optimize product availability and presentation, and ensuring correct pricing.
• Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
• Recruit, train, and manage a high-performing team while supporting the company's Ho HOLA Culture.
• Handle cash management, including preparing floats, daily banking, and cashier support.
• Manage the team through training, coaching, and performance management.
• Maintain compliance with health and safety processes and regulations, ensuring hygiene, food quality, and safety standards are met.
• Analyze store sales data to identify opportunities for growth and improvement.
• Oversee store operations, including opening and closing procedures and security.
• Build and maintain positive relationships with customers, vendors, and stakeholders.

Be Who You Are. Love What You Do.

We’re an Aussie brand with our feet on the ground and our heart in our people.

Bringing you a brand new opportunity in our Cotton On South Africa Team

Benefits

Competitive base salary

Local and Global career growth – progress your career across our 7 Brands within the Group

50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre

Wellness support 24/7 – mental health, relationships, family + more

Discounts for you and your family - medical, financial + more

The Role

Assistant Store Managers support the Store Manager and enable their team to create great experiences for our customer and drive business outcomes for your store.

· Work with your Manager to build a culture of development which inspires and engages the team, creates future leaders and high performance

· Embed customer excellence whilst growing your business through clear direction and operational excellence

· Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results

· Support your Store Manager to manage store schedules and wages effectively to achieve productivity and wage targets

· Advocate for the Cotton On Group Foundation, engaging the team on how they can make life changing impact on our projects around the word

It’s more than a job. It’s about making a positive difference in everything we do.

Who are we?

A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognise our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

Being You can take you places at the Cotton On Group. Join us and let’s do good things together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process

(vc_row)(vc_column)(wgl_spacing spacer_size="30px")(vc_btn title="Apply Here" no-style="gradient-custom" gradient_custom_color_1="#034ea2" gradient_custom_color_2="#00c1ff" size="lg" align="center" i_icon_fontawesome="fas fa-rocket" button_block="true" add_icon="true" link="url:|title:Apply%20Here|target:_blank")(vc_column_text)JOB PURPOSE
Primary purpose of the role is the operational support of the Offline production environments, implementations, and ensuring continuous improvement of preventative and proactive measures to enable system stability.

RESPONSIBILITIES

Technical Support

• Effective resolution of escalated issues via thorough root cause analysis and effective resolution and / or providing concise reporting.
• Internal change requests are submitted and followed up on for repeated requests or issues
• Provide 1st and 2nd level support functions for the Imbeko & Postillion environments. Ensure production platforms are reviewed periodically, maintenance and housekeeping are performed.
• Identify enhancements to improve supportability, operability and performance of systems
• Maintain the internal servers and perform day-to-day IT admin tasks, Track and report on incidents, Conduct SQL scripting and DB maintenance
• Work independently to troubleshoot all support requests and follow escalation policies
• Implementations of software and patches

Customer Service

• Provide after-hours support according to a standby schedule
• Provide resolution for support requests to customers, according to the Service Level Agreement
• Configure, troubleshoot, isolate, repair, and resolve all customer issues
• Ensure effective communication of planned and unplanned outages to customers and within SLA.
• Ensure alerts or escalations to Tech Ops are resolved timeously and communicated to requestors within SLA.
• Establish and maintain a positive professional relationship with customers
• Prepare and conduct customer training as requested
• Adherence to SLA to ensure consistent and predictable service delivery
• Support tactical and strategic goals of the operations team
• Provide training and mentoring for support team members, including escalated support requests

Work collaboratively

• Build a culture of respect and understanding across the organization.
• Recognize outcomes which resulted from effective collaboration between teams
• Build co-operation and overcome barriers to information sharing, communication and collaboration across the organization
• Facilitate opportunities to engage and collaborate with external stakeholders to develop joint solutions

Team Management

• Through effective inspirational leadership, facilitate the creation of accountable, full-service teams who understand and strive to meet the needs of all stakeholders
• Role model behaviour and motivate team members in line with the core values
• Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management
• Provide support and guidance on career path planning, on-the-job training, coaching and mentoring to direct reports

Self-Management

• Set an example through personal quality and productivity standards and ways of working with others.
• Demonstrate consistent application of internal procedures. Plan and prioritize, demonstrating abilities to manage competing demands.
• Demonstrate abilities to anticipate and manage change.
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational and team needs.

BEHAVIORAL COMPETENCIES

Customer Focus
Building strong customer relationships and delivering customer-centric solutions.

Instils Trust
Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Cultivates Innovation
Creating new and better ways for the organization to be successful.

Collaborates
Building partnerships and working collaboratively with others to meet shared objectives.

Situational Adaptability
Adapting approach and demeanour in real time to match the shifting demands of different situations.

Business Insight
Applies knowledge of business and the marketplace to advance the organization’s goals. For example, shows considerable business insight, beyond the fundamentals.
Asks probing questions and draws on a variety of sources to gain insight and to explore business drivers or industry trends.

Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; Probes deeply for root causes.
Uses systematic problem-solving methods, well.

Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others.
Makes skilful use of resources and support tools to deliver efficient, high-quality work.

Balances Stakeholders
Anticipates and balances the needs of multiple stakeholders. For example, draws upon insights from varied sources to gain a rich understanding of how to meet the needs of multiple internal and external stakeholders.
Probes deeply in order to gain a rich, detailed grasp of the priorities of different stakeholders.
Takes initiative to respond to stakeholder problems.

Drives Results
Consistently achieves results, even under tough circumstances. E. devotes considerable effort to surpassing goals and achieving the best possible results.
Goes above and beyond to achieve excellence.
Drives ahead with great focus when faced with obstacles and setbacks.
Maintains productivity and a positive attitude

Ensures Accountability
Holds self and others accountable to meet commitments. E.g. holds self to high standards and consistently honours policies, procedures, and work requirements.
Scrupulously ensures all work is correct.

Financial Acumen
Interprets and applies key financial indicators to make better business decisions.
Swiftly assembles and fluently interprets the financial data and metrics relevant to the role.
Draws rich insights from financial and quantitative data.
Adheres to relevant budgetary guidelines.

Builds Effective Teams
Assist in building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. E.g., consistently emphasizes and advocates for the team’s common goals and priorities.
Volunteers promptly to help others and goes the extra mile to ensure the team’s success.
Recognizes everyone’s contributions to the team.

EDUCATION

• Matric
• Post graduate Degree or Diploma in Information Technology or similar
• Microsoft SQL and / PostgreSQL qualification.

EXPERIENCE

• Minimum 2-3 years’ experience in similar role in the payments industry.
• Relevant and extensive experience in transactional payment processes and Card Present integrations.
• Strong technical skills
• Experience of financial transaction processing or the Postilion Application suite – advantageous
• Exceptional analytical abilities, including the interpretation of large data sets and deciphering the findings logically.
• Action orientated.
• You communicate your actions and intentions clearly – verbally as well as in a written form. Strong written and verbal communication skills.
• Excellent problem-solving and attention to detail.
• Ability to multi-task in a deadline-driven environment and show initiative.
• Strong organisational and resourceful capabilities.
• High levels of attention to detail and resilience.
• Exposure and experience with monitoring tools such as Logic Monitor, Dynatrace, Elastic, Grafana and Prometheus, Cockroach DB etc. (advantageous).
• Experience in ITIL Foundation (advantageous).
• Linux experience (advantageous).
• Cloud base experience (advantageous).

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Listing reference: click_020515

Listing status: Under Review

Apply by: 3 July 2025

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

Clicks Group

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.​

We are committed to the principles of Employment Equity.

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
  
  

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
  
  

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  
  

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Numeracy skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
  
  

• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks