273 Retail jobs in Kempton Park

ENVIRONMENT :

A leading School Supplies Provider seeks a highly skilled professional who is a visionary thinker with a passion for retail excellence and transformation to fill the role of its next Chief Retail Officer / Head of Retail. You will lead the retail strategy, driving transformation toward world-class standards. This executive role focuses on strategic leadership, operational excellence, and inclusive team development, with a strong commitment to diversity and empowerment within the organization. The successful incumbent will require a Bachelor's Degree in Business Management / Retail Management or related field (MBA preferred) with at least 8-10 years of work experience in a Senior Retail Management role, including a deep understanding of South Africa's retail landscape and consumer trends. Please note this is an Employment Equity position.

DUTIES :

Strategic Leadership -

• Develop and execute the national retail strategy aligned with business objectives.
• Drive the merchandise assortment as well as plan the flow of merchandise by using the data provided in the business.
• Analyse market trends, customer behaviours, and competitor activities to inform decision-making.

Collaboration with Regional Teams

• Work closely with Regional Managers to ensure effective strategy implementation.
• Foster a culture of accountability, excellence, and diversity across all regions.
• Act as a role model and mentor, particularly for underrepresented groups.

Retail Operations Management

• Oversee all aspects of retail operations, including store performance, customer experience, and sales growth.
• Implement best practices in inventory management, merchandising, and compliance.
• Monitor and report on KPIs such as sales, profitability, and customer satisfaction.

Team Leadership and Development -

• Lead, mentor, and develop a diverse team of Regional Managers and store teams.
• Drive employee engagement through training and leadership development, emphasizing opportunities for women of colour.
• Promote a supportive and inclusive work environment.

Customer Experience Excellence

• Ensure consistent delivery of exceptional customer service across all stores.
• Develop initiatives to enhance the in-store experience and build customer loyalty.

Innovation and Growth -

• Identify opportunities for innovation in product offerings, store design, and technology.
• Drive initiatives to expand market share and strengthen brand positioning.

REQUIREMENTS : Qualifications

• Bachelor's Degree in Business Management, Retail Management, or related field (MBA preferred).

Experience / Skills

• Minimum 8-10 years experience in Senior Retail Management roles.
• Proven track record in developing and implementing successful retail strategies.
• Strong leadership skills with experience managing large, diverse teams.
• Deep understanding of South Africa's retail landscape and consumer trends.

ATTRIBUTES :

• Excellent analytical and data-driven decision-making skills.
• Strong interpersonal skills for effective collaboration across diverse teams.
• Results-oriented mindset with a focus on measurable outcomes.
• Demonstrated commitment to empowerment, transformation, and diversity in the workplace.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days, please consider your application unsuccessful.

COMMENTS :

When applying for jobs, ensure that you have the minimum job requirements.

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant StoreManager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

SUMMARY : POSITION INFO :

Store Manager

About the Role

We’re looking for an experienced Store Manager to take ownership of a busy retail environment. You’ll be the driving force behind profitability, customer satisfaction, and operational excellence.

What You’ll Do

Lead, mentor, and grow your team to deliver top-notch customer service

Manage store budgets, expenses, and daily banking

Oversee stock control, inventory, and shrinkage management

Ensure flawless promotional execution and eye-catching merchandising

Keep the store in top condition, aligned with high visual and operational standards

Build strategies that grow market share and keep customers coming back

What You’ll Bring

Matric (Grade 12) – Diploma / Degree in Retail / Management is a plus

5+ years’ proven retail store management experience

Strong leadership, people management, and financial acumen

Tech-savvy with exposure to SAP / Unisolv / Qlikview (bonus)

Resilient, hands-on, and passionate about customer experience

If you're ready to take the next step in your retail career and lead a vibrant team in a fashion-forward environment, we’d love to hear from you!

Position Description

Position Description :

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientation
• Have the ability to learn quickly
• A relevant qualification would be advantageous

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act

Overview

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company: Clicks Group

Introduction: To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

• To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DCs) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing

• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen

Essential:

• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations

Desirable:

• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks

• Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
• Extensive people management experience of a large and diverse workforce
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

• Mid-Senior level

• Full-time

• Sales and Business Development
• Industries: Retail

Gauteng, South Africa

Trending

Are you ready to lead the launch of a bold new cosmetics store that’s set to redefine beauty standards? We’re opening the doors to a new store and looking for a dynamic, passionate, and visionaryteam to shape the customer experience and build a store that reflects our bold vision.

This is more than just a store — it’s a destination for beauty lovers, trendsetters, and makeup mavens.

We are looking for a passionate, experienced and people focusedStore Manager who will be at the forefront of a beauty revolution. This individual will assist with building a high-performing team, delivering exceptional customer experiences, and driving sales through creativity, leadership, and a deep love for all things beauty.

Help us shape an unforgettable customer experience, build a team that radiates energy and expertise, and create a store that reflects our bold vision for beauty.

If you live and breathe cosmetics and thrive in a fast-paced, high-glam environment — we want you on our team!

Responsibilities:

• Lead the store to exceed performance targets across sales, client acquisition, loyalty engagement, and visual merchandising — setting a new benchmark in beauty retail.
• Inspire your team to deliver a luxurious, inclusive, and unforgettable customer journey that reflects our bold and boundary-breaking beauty philosophy.
• Recruit, train, and empower a passionate team of beauty experts who embody creativity, confidence, and authenticity. Foster a culture of innovation, collaboration, and high performance.
• Oversee daily operations with precision — from scheduling and expense control to ensuring full compliance with brand and company standards.
• Ensure the store is a visual masterpiece, with flawless merchandising and presentation that captures attention and celebrates individuality.
• Maintain stock integrity, optimize inventory levels, and implement proactive loss prevention strategies to support seamless operations.
• Leverage insights and analytics to drive sales, enhance team performance, and identify opportunities for growth and innovation.
• Manage all aspects of people leadership — including performance management, employee relations, and team engagement — with empathy and excellence.
• Maintain exceptional execution across all responsibilities, ensuring the store operates at the highest level of professionalism and impact.
• Build lasting relationships with customers through expert product knowledge, personalized service, and a deep understanding of diverse beauty needs.
• Proactively manage store risks to ensure a safe, secure, and compliant environment for both customers and team members.
• Collaborate with marketing to create engaging in-store content (e.g., tutorials, product highlights, team spotlights) that amplifies the brand’s voice across social platforms and builds a loyal beauty community.

• 3-4 years retail experience
• 1-2 years proven experience in fashion and beauty retail (advantageous)
• Demonstrated success in driving sales and managing client transactions
• Inspirational leadership style with a focus on coaching and team development
• Deep appreciation for beauty and exceptional customer engagement
• Excellent communication, negotiation, and organizational skills
• Strong administrative, planning, and analytical skills
• Connects with customers and team members in a genuine, trend-savvy way — handling challenges with grace, clarity, always focused on creating positive, stylish solutions.
• Flexibility to work retail hours, including weekends and holidays

Behaviours:

• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Build Effective Teams - forms, develops, and leads a group of individuals toward the achievement of a common team objective
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Overview

Assistant Store Manager - Faithful-to-Nature - Sandton

An exciting opportunity at Faithful to Nature has become available for an Assistant Store Manager at our store. Faithful to Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We are passionate about innovating and delivering excellent customer service. This is a unique opportunity for someone who is passionate about Faithful to Nature's ethos and delivering exceptional customer service!

This position is responsible for assisting in both maximizing of sales and ensuring the effective operation of all store activities. In the absence of the Store Manager, this position is responsible for meeting set personable sales objectives as well as for projecting the company’s vision and mission statement and image through effective customer service and visual presentation techniques. Assisting in the planning and development of committed and well trained staff is a top priority for this position and is approached with a concise training program focusing on all aspects of store procedures.

• Ensure that customers receive outstanding service by offering a friendly environment, to include excellent product knowledge and all aspects of Faithful to Nature’s non-negotiable standards.
• Maximize store sales targets, while working with team members to model successful sales techniques and customer service standards.
• Ensure compliance with all policies and procedures through regular walk-through and audits.
• Monitor local market conditions and business trends by assessing mall standings and competitors, in order to maximize sales and meet or exceed set goals.
• Monitor sales performance through analysis of productivity and sales reports and suggest new strategies to supervisors.

• Ensure the selling floor is adequately merchandised, with the right assortment and presentation
• Train team members and ensure proper adherence to set company visual and marketing strategies.
• Ensure the efficient and timely implementation of Head Office directives for markdowns, stock counts, etc.

• Control wage cost by following directions as determined by the wage cost department and by analyzing traffic trends, staff productivity and scheduling.
• Ensure efficient opening and closing procedures including correct banking practices.
• Follow all company P.O.S. and related systems with accuracy and consistency.
• Ensure effective Asset protection in the store to control shrinkage.

• Coach and motivate store personnel to meet the highest standards of customer service excellence by planning and assigning daily goals and tasks, and ensuring proper completion through follow up.
• Successfully recruit, train, develop and communicate with all staff in all areas of store operations.
• Evaluate, develop and maintain set store productivity goals through continuous evaluation. Assess performance on a regular basis, and react to performance issues
• Maintain a professional demeanor in both attitude and attire at all times and provide staff with a strong leadership role model in all work-related activities.
• Act as a liaison between store staff and Head Office Personnel to ensure the successful understanding and implementation of all store related information.
• Ensure that Health 8: Safety regulations are in place and communicated to all team members
• Ensure that all employee files are maintained and updated
• Ensure timely and accurate processing of all EFT and payroll information through the system
• Other ad-hoc duties required from time to time.

• 2 - 5 years FMCG retail experience, or in a similar retail environment.
• 1 – 2 years’ experience in supervisory/assistant manager position.
• Microsoft Office Suite beneficial.
• Excellent written and verbal communication.
• Ability to work varied hours/days as required in a retail environment.
• A Secondary School Diploma or equivalent.
• Own reliable transport.

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

Apparel Retail Brand is seeking an experienced AREA MANAGER to join their team in Johannesburg. The Area Manager 36+will be responsible to strategically drive results to ensure that each store within the region achieves maximum sales, productivity and profit goals through effective leadership, effective communication, world class service, effective talent management, merchandising excellence, and operational compliance. To motivate teams and to create a vibrant, energetic store environment.

Salary negotiable
Start: ASAP

To apply for the Area Manager, Johannesburg, Apparel Brand positions please send your detailed CV in a Word document and a recent photo of yourself.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

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