1 Retail jobs in George

Cluster Retail Manager

6529 George, Western Cape Red Ember Recruitment (PTY) Ltd

Posted 483 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent
Red Ember Recruitment is looking for a Centre Manager also known as a Cluster Manager to manage their Store in the Eastern Cape. Must have experience Managing more than one store. MAJOR ACCOUNTABILITIES: 1. SALES Manage sales plan for the store and set individual targets according to hours worked.Drive sales to closure by asking questions and making appropriate product recommendations.Monitor sales on a daily basis and help find solutions when sales decline.Meet with Site/Area Manager regularly to review sales and operational objectives.Ensure staff have up-to-date information about procedures, sales and return policies.Authorise discounts with discretion. 2. PEOPLE MANAGEMENT & DEVELOPMENT Produce and manage work schedules to optimally staff the store according to peak trading times.Organise and oversee the implementation of staff and casual training in accordance with company policies and procedures.Engage in on-going networking activities and potential Sales Consultant candidates in the shopping community to build a hiring-readiness pool from which to draw.Assist with the recruitment, training and development of high quality Sales Consultants by providing clear, motivating and constructive feedback in a timely manner.Organise and ensure accurate completion of all daily, weekly and monthly paperwork.Conduct weekly RTS meetings with staff to provide regular feedback on sales targets and address sales & sMonitor sales and keep staff motivated to meet sales targets.Deal with minor disciplinary issues and issue warnings and acknowledgment of debt.Develop, motivate and lead staff ensuring teamwork and positive staff morale.Manage staff performance consistently so as to meet KPI’s and conduct performance appraisals according to company policy and procedure.Ensure that staff know how to process different warranties on POS system and check that they are doing it correctly.Draw up training plans and facilitate staff training including onboarding of new recruits. 3. CUSTOMER SERVICE Actively demonstrate exceptional customer service and coach, develop and guide sales team to deliver the same.Respond to all customer queries and complaints in a timely manner.Actively build customer relationships to ensure repeat business.Repairs: Assess frames and make decisions on the right warranty procedure – keeping customers informed of processing time.Gain knowledge and understanding of fashion trends, retail trends and competitor activity to provide the best possible customer experience.Respond to all customer complaints in an effective, professional and timely manner. 4. STOCK CONTROL Maintain inventory control and secure all merchandise according to plan.Plan, implement and monitor stock takes.Respond to stock discrepancies or stock related investigations as advised by Logistics.Ensure daily stock count with each shift change.Administer company procedures in order to minimise stock loss.Investigate discrepancies and report to Site/Area Manager. Take disciplinary action (AOD, warning etc.) wherenecessary.Manage shrinkage levels to within the company targeted ratio.Ensure that all returns and IBT’s are processed timeously, according to company policy and procedure. 5. STORE OPERATIONS Manage store & stock presentation to standards:Visual MerchandisingProduct & assortment guidelinesCampaign set upGeneral store appearance and cleanlinessEnsure good housekeeping both inside and outside of the store.Ensure sufficient cleaning products are available at all times.Check that daily cash up is carried out correctly and efficiently.Oversee the store’s finances: ensure control sheets are completed for every shift change & that banking is done daily.Perform daily cash reconciliation checks.Requirements Essential: Matric certificate Preferred: Tertiary retail management or commerce qualification Essential: Previous experience in a retail or customer service environmentProven track record of achieving sales targetsPreferred: 2+ years’ retail management experience is preferableZR_1595_JOBBenefitsCommission and Incentives, Store discount. 
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Retail Jobs in George !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Retail Jobs View All Jobs in George