89 Retail jobs in Centurion

Store Manager – Job Profile

This is a hands-on leadership position suited to a proactive, experienced retail professional who thrives in a fast-paced, customer-focused environment.

The role requires active involvement across the sales floor, store operations, and team management to ensure service excellence and strong business results.

1. Lead from the front, actively working on the shop floor to drive performance and set high standards for service delivery.
2. Take full ownership of daily store operations, ensuring all functions – from customer service to stock control – run efficiently and professionally.
3. Drive sales and profitability by identifying business opportunities, setting and monitoring targets, and motivating the team to exceed expectations.
4. Personally engage with customers, building relationships and ensuring consistent delivery of exceptional service.
5. Coach, mentor, and develop team members on the floor, providing real-time feedback and support to enhance skills and performance.
6. Foster a collaborative and accountable team culture, promoting productivity, enthusiasm, and high standards.
7. Oversee visual merchandising, stock replenishment, and layout decisions to optimise the store environment and improve sales.
8. Ensure the store maintains top standards of cleanliness, presentation, and health & safety, taking initiative to address and resolve issues.
9. Perform key administrative duties, including scheduling, reporting, staff performance reviews, and inventory management.
10. Lead the recruitment, onboarding, and retention of top retail talent, building a strong and engaged team.
11. Remain adaptable and step into any role as needed, including assisting customers, managing stock, or resolving operational issues.

• Minimum of 5 years' experience in a retail management or supervisory position (e.g., FMCG, homeware, fashion, etc.).
• Strong, proven track record of achieving sales targets and improving team performance.
• Deep, practical understanding of store operations, including opening/closing, merchandising, customer service, and stock control.
• Hands-on approach to leadership, with the ability to work alongside the team and set an example in service and performance.
• Excellent people management skills, with experience in training, developing, and holding teams accountable.
• Strong interpersonal and communication skills, with the ability to motivate, guide, and inspire others.
• Technologically confident, with experience using Microsoft Office (Word, Excel, Outlook, PowerPoint) and POS or stock systems (e.g., Cistech, SAP).
• Willingness to work flexible retail hours, including weekends, public holidays, and extended trading periods.

Preferred: A diploma or degree in Retail, Business Management, or a related field. Background in managing large format or high-volume retail environments with multiple departments.

Store Manager - Faithful-to-Nature - Pretoria

An opportunity at Faithful-to-Nature (FtN) has become available for a Store Manager at our new store. The successful candidate will be responsible for maximising sales and ensuring the effective operation of all store activities through effective merchandise and inventory management, operating cost control, and people management.

Faithful-to-Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We are passionate about innovating and delivering excellent customer service. This is a unique opportunity for someone who is passionate about Faithful-to-Nature's ethos and delivering exceptional customer service!

Responsibilities

Sales and Customer Service:

• Ensure that customers receive outstanding service by offering a friendly environment, including excellent product knowledge and all aspects of the FTN non-negotiable standards.
• Maximise store sales targets while working with team members to model successful sales techniques and customer service standards.
• Drive multiple sales by increasing average customer purchase (ACP) as well as increasing average items purchase (AIP) while monitoring footfall and conversion rates.
• Ensure compliance with all policies and procedures through regular walk-throughs and audits.
• Monitor local market conditions and business trends by assessing mall standings and competitors in order to maximise sales and meet or exceed set goals.
• Monitor sales performance through analysis of productivity and sales reports and suggest new strategies to supervisors and staff.
• Identifies and recognises where problems/issues exist
• Minimises risk by seeking expert advice and/or collaborating with colleagues as required.
• Informs Management when the solution is outside own area of responsibility or influence.
  
  

• Maintenance & filing of daily Store documentation is according to Company Policy and Procedure regarding Banking Procedures, Disbursements Policy, Staff Attendance Registers and Manual stock Counts.
• Manage and Control of daily store requirements are always available i.e. stationery, Till Floats, Change, Staff Coverage & Brand Image standards are upheld professionally.
• Submission/Reporting of: Store Managers Audits, Sales Figures (as & when required), Monthly Staff Scheduling for approval, Out of line Expenses are controlled and Investigated, i.e. Over/Under banks, Data usage, Maintenance requirements, Attendance Registers, HR/Employment documentation & Stock take discrepancies etc.
  
  

• Manage shrinkage ratios to not exceed Company requirement, maintain a benchmark of 95% stock accuracy by: Regular Manual units counts are performed accurately and efficiently with team members, thereafter reported to H/O. Planning and Preparation of Stock Take process timeously according to Company policy. Implementation of Security measures to avoid stock losses & system Integrity is accurately maintained through POS checks of all stock administration
• Manage Damage ratios so they do not exceed company acceptance: Implement procedures to guard against internal stock damages. Monthly signoffs of damaged merchandise.
• Ensure the Merchandise Guidelines laid out by H/O are implemented immediately according to Store Profile, following Merchandise principles & Housekeeping Disciplines are continuously maintained. Implement signage &/or pricing instructions according to promotional activities.
• Manage and communicate over/under-stocked lines with regards to sales opportunities
• Manage IBT’s and store stock transfers accurately
• Sell by date management of product to be managed effectively, before product reaches expiry
  
  

• Recruitment & Selection of staff required, providing Induction, Training and Development needs of team members & succession planning of potential candidates for future growth & Performance Management Processes.
• Communication/Negotiation skills where difficult situations arise, initiate a self-sustainable sense of urgency within the team, build & maintain robust relationships.
• Management & Delegation of: tasks, Skills transfer between team, motivation of staff morale, influence buy-in to Company objectives/goals in order to achieve Brand expectations, encourage an environment of mutual respect, responsibility, ownership & self-management.
• Maintain a professional demeanor in both attitude and attire at all times and provide staff with a strong leadership role model in all work related activities.
• Act as a liaison between store staff and Head Office Personnel to ensure the successful understanding and implementation of all store related information.
• Ensure that Health & Safety regulations are in place and communicated to all team members
• Ensure that all employee files maintained and updated
• Ensure timely and accurate processing of all EFT and payroll information through the system
• Focuses on team objectives
• Encourages other members to achieve team objectives
  
  

• 2 - 5 years FMCG experience, or in a similar retail environment, with prior management responsibilities
• Tertiary qualification in Retail Management/Sales Management
• Ability to communicate with customers and store team members.
• A commitment to customer service excellence, coupled with superior visual presentation abilities.
• Ability to demonstrate leadership skills with minimum immediate supervision
• A proven aptitude for administration and the professional exercising of discretion at all times and under all circumstances
• Proven effectiveness in time management skills with ability to manage competing
• priorities
• Ability to work varied hours/days as required in a retail environment.
• Dynamic
• Business Ethics & Integrity
• Reliable transport

Store Manager - Faithful-to-Nature - Pretoria

An opportunity at Faithful-to-Nature (FtN) has become available for a Store Manager at our new store. The successful candidate will be responsible for maximising sales and ensuring the effective operation of all store activities through effective merchandise and inventory management, operating cost control, and people management.

Faithful-to-Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We are passionate about innovating and delivering excellent customer service. This is a unique opportunity for someone who is passionate about Faithful-to-Nature's ethos and delivering exceptional customer service!

RESPONSIBILITIES

Sales and Customer Service:

• Ensure that customers receive outstanding service by offering a friendly environment, including excellent product knowledge and all aspects of the FTN non-negotiable standards.
• Maximise store sales targets while working with team members to model successful sales techniques and customer service standards.
• Drive multiple sales by increasing average customer purchase (ACP) as well as increasing average items purchase (AIP) while monitoring footfall and conversion rates.
• Ensure compliance with all policies and procedures through regular walk-throughs and audits.
• Monitor local market conditions and business trends by assessing mall standings and competitors in order to maximise sales and meet or exceed set goals.
• Monitor sales performance through analysis of productivity and sales reports and suggest new strategies to supervisors and staff.
• Identifies and recognises where problems/issues exist
• Minimises risk by seeking expert advice and/or collaborating with colleagues as required.
• Informs Management when the solution is outside own area of responsibility or influence.

Administration:

• Maintenance & filing of daily Store documentation is according to Company Policy and Procedure regarding Banking Procedures, Disbursements Policy, Staff Attendance Registers and Manual stock Counts.
• Manage and Control of daily store requirements are always available i.e. stationery, Till Floats, Change, Staff Coverage & Brand Image standards are upheld professionally.
• Submission/Reporting of: Store Managers Audits, Sales Figures (as & when required), Monthly Staff Scheduling for approval, Out of line Expenses are controlled and Investigated, i.e. Over/Under banks, Data usage, Maintenance requirements, Attendance Registers, HR/Employment documentation & Stock take discrepancies etc.

Merchandise and Stock management:

• Manage shrinkage ratios to not exceed Company requirement, maintain a benchmark of 95% stock accuracy by: Regular Manual units counts are performed accurately and efficiently with team members, thereafter reported to H/O. Planning and Preparation of Stock Take process timeously according to Company policy. Implementation of Security measures to avoid stock losses & system Integrity is accurately maintained through POS checks of all stock administration
• Manage Damage ratios so they do not exceed company acceptance: Implement procedures to guard against internal stock damages. Monthly signoffs of damaged merchandise.
• Ensure the Merchandise Guidelines laid out by H/O are implemented immediately according to Store Profile, following Merchandise principles & Housekeeping Disciplines are continuously maintained. Implement signage &/or pricing instructions according to promotional activities.
• Manage and communicate over/under-stocked lines with regards to sales opportunities
• Manage IBT’s and store stock transfers accurately
• Sell by date management of product to be managed effectively, before product reaches expiry

Performance Management:

• Recruitment & Selection of staff required, providing Induction, Training and Development needs of team members & succession planning of potential candidates for future growth & Performance Management Processes.
• Communication/Negotiation skills where difficult situations arise, initiate a self-sustainable sense of urgency within the team, build & maintain robust relationships.
• Management & Delegation of: tasks, Skills transfer between team, motivation of staff morale, influence buy-in to Company objectives/goals in order to achieve Brand expectations, encourage an environment of mutual respect, responsibility, ownership & self-management.

• Maintain a professional demeanor in both attitude and attire at all times and provide staff with a strong leadership role model in all work related activities.
• Act as a liaison between store staff and Head Office Personnel to ensure the successful understanding and implementation of all store related information.

• Ensure that Health & Safety regulations are in place and communicated to all team members
• Ensure that all employee files maintained and updated
• Ensure timely and accurate processing of all EFT and payroll information throughthe system

• Focuses on team objectives
• Encourages other members to achieve team objectives

REQUIREMENTS

• 2 - 5 years FMCG experience, or in a similar retail environment, with prior management responsibilities
• Tertiary qualification in Retail Management/Sales Management
• Ability to communicate with customers and store team members.
• A commitment to customer service excellence, coupled with superior visual presentation abilities.
• Ability to demonstrate leadership skills with minimum immediate supervision
• A proven aptitude for administration and the professional exercising of discretion at all times and under all circumstances
• Proven effectiveness in time management skills with ability to manage competing
• priorities
• Ability to work varied hours/days as required in a retail environment.
• Dynamic
• Business Ethics & Integrity
• Reliable transport

Assistant Store Manager - Faithful-to-Nature - Pretoria

An exciting opportunity at Faithful to Nature has become available for an Assistant Store Manager at our new store.

Faithful to Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We are passionate about innovating and delivering excellent customer service. This is a unique opportunity for someone who is passionate about Faithful to Nature's ethos and delivering exceptional customer service!

This position is responsible for assisting in both maximizing of sales and ensuring the effective operation of all store activities. In the absence of the Store Manager, this position is responsible for meeting set personable sales objectives as well as for projecting the company’s vision and mission statement and image through effective customer service and visual presentation techniques. Assisting in the planning and development of committed and well trained staff is a top priority for this position and is approached with a concise training program focusing on all aspects of store procedures.

Responsibilities

Sales and Customer Service:

• Ensure that customers receive outstanding service by offering a friendly environment, to include excellent product knowledge and all aspects of the Faithful to Nature’s non-negotiable standards.
• Maximize store sales targets, while working with team members to model successful sales techniques and customer service standards.
• Ensure compliance with all policies and procedures through regular walk-through and audits.
• Monitor local market conditions and business trends by assessing mall standings and competitors, in order to maximize sales and meet or exceed set goals.
• Monitor sales performance through analysis of productivity and sales reports and suggest new strategies to supervisors.
  
  

• Ensure the selling floor is adequately merchandised, with the right assortment and presentation
• Train team members and ensure proper adherence to set company visual and marketing strategies.
• Ensure the efficient and timely implementation of Head Office directives for markdowns, stock counts, etc.
  
  

• Control wage cost by following directions as determined by the wage cost department and by analyzing traffic trends, staff productivity and scheduling.
• Ensure efficient opening and closing procedures including correct banking practices.
• Follow all company P.O.S. and related systems with accuracy and consistency.
• Ensure effective Asset protection in the store to control shrinkage.
  
  

• Coach and motivate store personnel to meet the highest standards of customer service excellence by planning and assigning daily goals and tasks, and ensuring proper completion through follow up.
• Successfully recruit, train, develop and communicate with all staff in all areas of store operations.
• Evaluate, develop and maintain set store productivity goals through continuous evaluation. Assess performance on a regular basis, and react to performance issues
• Maintain a professional demeanor in both attitude and attire at all times and provide staff with a strong leadership role model in all work-related activities.
• Act as a liaison between store staff and Head Office Personnel to ensure the successful understanding and implementation of all store related information.
• Ensure that Health 8: Safety regulations are in place and communicated to all team members
• Ensure that all employee files are maintained and updated
• Ensure timely and accurate processing of all EFT and payroll information through the system
• Other ad-hoc duties required from time to time.
  
  

• 2 - 5 years FMCG retail experience, or in a similar retail environment.
• 1 – 2 years’ experience in supervisory/assistant manager position.
• Microsoft Office Suite beneficial.
• Excellent written and verbal communication.
• Ability to work varied hours/days as required in a retail environment.
• A Secondary School Diploma or equivalent.
• Own reliable transport.

Pump up the JAM, Pump up your CAREER

JAM is no ordinary Company. The words, conventional and average are not part of our vocabulary.

It takes a front-footed, passionate person to succeed at JAM. We love people who think out of the box and can bring out the best in others while maintaining world-class standards.

If you want to work hard and make your life count, JAM is the place to be.

If the above sounds like YOU and you meet the minimum requirements below, consider applying for the Store Manager position in Pretoria.

• Matric
• 2 years experience as an Assistant/Store Manager
• Track record of good stock take results
• Strong leadership skills
• Results-driven
• Great with customers
• Exceptional people skills
• Attention to detail
• Sense of urgency

• Updated CV
• Current Salary
• Desired Salary
• Reasons for wanting to leave your current position

Pump up the JAM, pump up your CAREER, pump up your LIFE

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.​

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply

Gauteng, South Africa

Responsibilities:

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

• A minimum of 3 years retail or admin experience

Skills:

• Have an interest in fashion
• A passion for excellent Customer services and sales environment
• Figure and admin orientated
• Organised and thorough
• Profit and turnover driven
• Able to manage risk within the store
• The ability to communicate and persuade effectively at all levels
• Ability to show initiative and be resourceful
• Ability to source and implement effective solutions in a fast-paced environment
• Customer Service Delivery
• Office Systems
• Policy & Procedures
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Pump up the JAM, Pump up your CAREER

JAM is no ordinary Company. The words, conventional and average are not part of our vocabulary.

It takes a front-footed, passionate person to succeed at JAM. We love people who think out of the box & can bring out the best in others while maintaining world-class standards.

If you want to work hard and make your life count, JAM is the place to be.

If the above sounds like YOU and you meet the minimum requirements below, why not apply for a Store Manager position in Atterbury Pretoria?

• Matric
• 2 years experience as an Assistant/Store Manager
• Track record of good stock take results
• Strong leadership skills
• Results-driven
• Great with customers
• Exceptional people skills
• Attention to detail
• Sense of urgency

• Updated CV
• Current Salary
• Desired Salary
• Reasons for wanting to leave your current position

Pump up the JAM, pump up your CAREER, pump up your LIFE

Listing reference: click_019788

Listing status: Online

Apply by: 17 April 2025

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

• 45hr 6day

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.