Retail Salesperson
Posted today
Job Viewed
Job Description
We're looking for a friendly and professional Retail Salesperson to be the first point of contact for our customers. You'll play a key role in providing excellent customer service and resolving queries to ensure every customer leaves satisfied.
- Welcome customers warmly and take their orders.
- Use excellent product knowledge to boost sales.
- Follow up on orders to avoid delays and ensure customer satisfaction.
- Keep the counter clean and organized.
- Make sure every customer leaves happy and satisfied.
- Address customer queries and provide assistance at the counter.
- Treat all customers with respect and professionalism.
- Prepare and provide quotations while handling queries.
- Ensure specials and brochures at the counter are always up to date.
- Take on additional tasks as assigned by management.
- Manage and follow up on all back orders.
- Inform customers about stock availability.
- Regularly review and monitor all provided quotes.
- Assist with other tasks as needed.
Requirements
Matric (Grade 12) or equivalent
Experience in a consumer / retail environment
Must come from an Electrical background
Fluent in Afrikaans (will be advantageous)
Store Manager
Posted 3 days ago
Job Viewed
Job Description
Job Specification: Retail Store Manager
Job Title: Retail Store Manager
Department: Retail Operations
Reports To: Area Manager / Regional Manager
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Job Purpose
To manage all aspects of the retail store to ensure the achievement of sales and profitability objectives, the delivery of excellent customer service, and compliance with brand standards and operational policies. The Retail Store Manager is also responsible for recruiting, developing, and motivating a high-performing team.
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Key Responsibilities
1. Sales and Financial Management
Drive and achieve store sales, profit, and growth targets.
Monitor and analyze store performance metrics (e.g., sales, profit margins, conversion rates, and foot traffic).
Develop and implement action plans to address performance gaps and capitalize on opportunities.
Manage store expenses and ensure adherence to budgets.
2. Team Leadership and Staff Management
Recruit, train, and develop a skilled and motivated team.
Set performance goals, conduct regular appraisals, and provide coaching and feedback.
Schedule and manage team shifts to optimize productivity and ensure adequate coverage.
Foster a positive and inclusive work environment that promotes teamwork and collaboration.
3. Customer Service Excellence
Ensure a high standard of customer service is consistently delivered.
Address and resolve customer queries and complaints in a professional and timely manner.
Monitor customer satisfaction and implement strategies to improve the shopping experience.
Build strong relationships with customers to foster loyalty and repeat business.
4. Store Operations Management
Oversee all day-to-day operations, including opening and closing procedures.
Ensure compliance with company policies, procedures, and safety regulations.
Maintain cleanliness, organization, and visual merchandising standards in the store.
Conduct regular stock counts, audits, and inventory management to minimize shrinkage.
5. Merchandising and Stock Control
Ensure effective merchandising that aligns with the brand's identity and promotional campaigns.
Monitor stock levels and coordinate with buyers or planners to replenish inventory as needed.
Implement and manage in-store promotions and seasonal displays.
6. Reporting and Communication
Prepare and submit regular reports on store performance to the Area/Regional Manager.
Communicate store objectives, policies, and procedures to the team effectively.
Act as a liaison between the store team and senior management.
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Key Performance Indicators (KPIs)
Achievement of sales and profitability targets.
Customer satisfaction scores and feedback.
Team performance and retention rates.
Stock accuracy and shrinkage control.
Compliance with operational and merchandising standards.
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Qualifications and Experience
Education: Matric Certificate (essential). A diploma/degree in Business Management (Not essential, but added advantage), Retail Management, or a related field (advantageous).
Experience:
Minimum of 35 years of experience in retail management, preferably in a high-volume store.
Proven track record in achieving sales targets and managing a successful team.
NB: MUST BE ABLE TO CONVERSE IN AFRIKAANS
Fuel Station Manager
Posted today
Job Viewed
Job Description
- Application Deadline: 18 October 2025
- Job Location: Brits, North West
- Job Title: Fuel Station Manager
- Education Level: High School / Matric
- Job Level: Management
- Minimum Experience: 1 - 3 Years
The candidate will need to assist management in managing the daily operations of the station which includes customer satisfaction and ensuring the cleanliness of the station.
The candidate must be able to resolve issues pertaining to staff and customers in a diligent manner.
The candidate needs to ensure that there are minimum stock shortages by checking for low stock levels and reminding management to place orders.
The candidate must be able to oversee the station in general.
Salary is market related.
Job Type: Full-time.
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