5 Retail jobs in Brits

Listing reference: click_020540

Listing status: Under Review

Apply by: 9 July 2025

Industry: FMCG & Supply Management

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Brits

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing

Skills:

• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks

Experience:

• Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
• Extensive people management experience of a large and diverse workforce
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

Listing reference: click_020538

Listing status: Online

Apply by: 9 July 2025

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Brits

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.

Job Purpose:

• To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

• To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
• To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
• To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
• To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
• To timeously and efficiently resolve all customer queries in line with the Company's policies.
• To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
• To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

• Desirable: Maths 50% and English 50% at grade 12 level
• 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
• Numeracy and stock management experience

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing
• Results and target driven
• Sound managerial skills
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Relating and Networking
• Following instructions and procedures
• Working with people
• Analysing
• Planning and organising
• Coping with Pressures and Setbacks

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.

Listing reference: click_020539

Listing status: Online

Apply by: 9 July 2025

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Brits

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.​

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply

Job Specification: Retail Store Manager

Job Title: Retail Store Manager
Department: Retail Operations
Reports To: Area Manager / Regional Manager


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Job Purpose

To manage all aspects of the retail store to ensure the achievement of sales and profitability objectives, the delivery of excellent customer service, and compliance with brand standards and operational policies. The Retail Store Manager is also responsible for recruiting, developing, and motivating a high-performing team.


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Key Responsibilities

1. Sales and Financial Management

Drive and achieve store sales, profit, and growth targets.

Monitor and analyze store performance metrics (e.g., sales, profit margins, conversion rates, and foot traffic).

Develop and implement action plans to address performance gaps and capitalize on opportunities.

Manage store expenses and ensure adherence to budgets.


2. Team Leadership and Staff Management

Recruit, train, and develop a skilled and motivated team.

Set performance goals, conduct regular appraisals, and provide coaching and feedback.

Schedule and manage team shifts to optimize productivity and ensure adequate coverage.

Foster a positive and inclusive work environment that promotes teamwork and collaboration.


3. Customer Service Excellence

Ensure a high standard of customer service is consistently delivered.

Address and resolve customer queries and complaints in a professional and timely manner.

Monitor customer satisfaction and implement strategies to improve the shopping experience.

Build strong relationships with customers to foster loyalty and repeat business.


4. Store Operations Management

Oversee all day-to-day operations, including opening and closing procedures.

Ensure compliance with company policies, procedures, and safety regulations.

Maintain cleanliness, organization, and visual merchandising standards in the store.

Conduct regular stock counts, audits, and inventory management to minimize shrinkage.


5. Merchandising and Stock Control

Ensure effective merchandising that aligns with the brand's identity and promotional campaigns.

Monitor stock levels and coordinate with buyers or planners to replenish inventory as needed.

Implement and manage in-store promotions and seasonal displays.


6. Reporting and Communication

Prepare and submit regular reports on store performance to the Area/Regional Manager.

Communicate store objectives, policies, and procedures to the team effectively.

Act as a liaison between the store team and senior management.



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Key Performance Indicators (KPIs)

Achievement of sales and profitability targets.

Customer satisfaction scores and feedback.

Team performance and retention rates.

Stock accuracy and shrinkage control.

Compliance with operational and merchandising standards.



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Qualifications and Experience

Education: Matric Certificate (essential). A diploma/degree in Business Management (Not essential, but added advantage), Retail Management, or a related field (advantageous).

Experience:

Minimum of 35 years of experience in retail management, preferably in a high-volume store.

Proven track record in achieving sales targets and managing a successful team.

NB: MUST BE ABLE TO CONVERSE IN AFRIKAANS