7 Retail Supervisors jobs in Western Cape

Minimum Requirements

·   Grade 12 (Matric) plus relevant qualification

· years' Supervisory experience

·   Work shifts and overtime

·   MS Office (Word, Excel, Access and Outlook)

Key Performance Areas

·   Organise, plan and manage a shift.

·   Obtain daily production targets.

·   Problem-solving

·   Pre-inspections: gas pens, toilets, laser machines and bender.

·   Gas readings: nitrogen, oxygen and LPG bulk tanks outside and on the laser resonator gases inside (nitrogen cylinders, CO2 cylinders, Helium cylinders.

·   Workload must be checked to ensure that the jobs are ready for collection or delivery.

·   Ensure that jobs are being sorted and the necessary NC's are cut to complete jobs timeously. Older jobs to be checked and actioned at the start of every shift in order to close older jobs.

·   Ensure that plates are loaded and offloaded correctly, check that ID's on plates are correct and the plates are in the correct locations. (Spot check at least every fifth one).

·   Ensure that parts are loaded off the laser bed and packed according to shape, size and thickness.

·   Jobs should be recounted. (Spot check) Use yellow and green quality sticker system.

·   Laser machine times (beam on; laser on) must be captured daily on operator's daily checklist.

·   Ensure that there are sufficient consumables.

·   Follow up on outstanding material one day before cutting date and communicate the ETA date to the Manager and Sales in order for them to inform the customer if the promised date changes.

·   Report to the Manager and Sales at least two days before the promised date if a job will not be completed on the promised date.

·   Spot check has to be done on the cutting quality and cutting speed of the laser operators.

·   Important information must be written down in the hand over book for other shifts to be aware of.

·   Ensure and check accurate sorting of parts for dispatch.

·   Ensure trucks are loaded correctly as per trip sheets.

·   Ensure that all safety rules are being followed, that all staff are issued with the necessary PPE equipment, and that PPE equipment is being used correctly.

·   Ensure that sheets are being split as soon as possible and ticked off on the computer.

·   Maintenance must be done as per the maintenance schedule determined by the maintenance roster, which can change from time to time (dustbins, flat bars, machine cleaning etc.).

·   Report breakdowns / machine requirements to minimise downtime.

·   Ensure that all staff are at their workstations on time and working. (Check break times)

·   Provide training on standard operating procedures (SOP's) and ensure the implementation, monitoring and compliance thereof.

·   Ensure that non-conformances are completed and expedited within one week.

·   Time & attendance and time sheets to be done on a daily basis.

·   Uphold company rules, regulations & procedures and apply corrective action when required through the disciplinary process of the company. Apply fair and consistent discipline.

A Shift Supervisor is responsible for overseeing operations during a specific shift at a workplace. Their job purpose typically includes the following key responsibilities:

• They manage and oversee the work of employees during their shift, ensuring that tasks are completed efficiently and effectively. This includes assigning duties, providing guidance, and monitoring performance.

• They are able to perform well in a high intensity stressful environment

• They are able to supervise a team of up three members effectively to maximise the service levels to the highest possible standards.

• They are able to demonstrate an ability and willingness to be developed in supervision.

• They are expected to attend various development training session in order to qualify for the rank of Site supervisor 1 within 1 year, if not yet qualified.

• They are able to compile various security related reports including CCTV review reports

Minimum requirements

• Grade B - Psira registered and up to date
• Grade 12
• Verbal and written communication skills
• Previous Supervisory experience advantageous
• Report writing skills - compile reports/reviews
• Work well within a team; good interpersonal skills are important

• The candidate must be proficient in the following software packages: MS Word, Ms Excel, MS Outlook and the Hikvision CCTV control client

• Must be physically fit and healthy to work on an industrial site – ability to be on feet all day.

• The candidate must have a sober lifestyle - Alcohol tests are conducted daily on all officers reporting for and off duty.
• ATG scanner knowledge will be advantageous
• Leadership and Conflict management skills
• No Criminal record
• Good health
• The candidate will be expected to attend various development training. Normally these training sessions are scheduled during rest days without remuneration. No more than one session per month with a company allowance towards travelling cost.
• The candidate must be able to self-post to the site in Stellenbosch without any problems for every shift as rostered. Reliable transport will have to be proved.

Remuneration to be discussed.

Responsibilities
A
Shift Supervisor
is responsible for overseeing operations during a specific shift at a workplace. Their job purpose typically includes the following key responsibilities:

• They manage and oversee the work of employees during their shift, ensuring that tasks are completed efficiently and effectively. This includes assigning duties, providing guidance, and monitoring performance.
• They are able to perform well in a high intensity stressful environment
• They are able to supervise a team of up three members effectively to maximise the service levels to the highest possible standards.
• They are able to demonstrate an ability and willingness to be developed in supervision.
• They are expected to attend various development training session in order to qualify for the rank of Site supervisor 1 within 1 year, if not yet qualified.
• They are able to compile various security related reports including CCTV review reports

Minimum Requirements

• Grade B - Psira registered and up to date
• Grade 12
• Verbal and written communication skills
• Previous Supervisory experience advantageous
• Report writing skills - compile reports/reviews
• Work well within a team; good interpersonal skills are important
• The candidate must be proficient in the following software packages: MS Word, Ms Excel, MS Outlook and the Hikvision CCTV control client
• Must be physically fit and healthy to work on an industrial site – ability to be on feet all day.
• The candidate must have a sober lifestyle - Alcohol tests are conducted daily on all officers reporting for and off duty.
• ATG scanner knowledge will be advantageous
• Leadership and Conflict management skills
• No Criminal record
• Good health
• The candidate will be expected to attend various development training. Normally these training sessions are scheduled during rest days without remuneration. No more than one session per month with a company allowance towards travelling cost.
• The candidate must be able to self-post to the site in Stellenbosch without any problems for every shift as rostered. Reliable transport will have to be proved.

Remuneration to be discussed.

Job Title: FRONT OFFICE SUPERVISOR/SHIFT LEAD

Location: Milnerton, Cape Town Employment Type: Permanent Full Time Availability: 01 October 2026

Gross Salary Range: R10k to R12k commensurate to experience and qualification

Benefits: Pension and 50% medical aid contribution for main member

Applications: CV e-mailed to

Closing Date: 15 September 2025

REQUIRED QUALIFICATIONS:

• Grade 12 Certificate
• Diploma in Hotel or Tourism Management advantageous – recent graduates welcome to apply
• REUIRED EXPERIENCE
• 1 to 2 years' experience in a 4-star full service environment in Front Office Management or supervision would be advantageous
• Experience with Opera Property Management Software essential
• Experience with OMNI Facilities Management software advantageous
• Previous experience in working in a large-scale property
• Previous experience with managing discipline in the workplace
• Previous accounting or night audit experience will be very advantageous
• Previous customer engagement and response experience essential
• Advanced capability in Microsoft Excel essential for this position
• Previous financial auditing experience would be advantageous
• Previous experience with budgeting and financial reporting would be advantageous

CONDITIONS:

• Regrettably only South African Citizens can be considered for this vacancy
• No transfer costs is covered in the recruitment package – so candidates from other provinces can apply but will ultimately be responsible for their own relocation and settlement costs
• Only e-mailed applications will be considered
• ONLY candidates with the exact and appropriate qualifications and experience will be considered and replied to.
• We will try our best to reply to all valid applications, but if you have not heard from us 72 hours after submitting your application – please accept that your application did not succeed

Job Types: Full-time, Permanent

Pay: R10 000,00 - R12 000,00 per month

Work Location: In person

Operations Lead / Retail Media and Campaign Management  - Cape Town / Hybrid

Who We Are:
We are a leading retail media and campaign management organisation delivering innovative, measurable and high-impact marketing solutions for retail clients. Our focus is on operational excellence, strategic campaign execution and fostering high-performing teams.

Who We Are Looking For:
A seasoned operations leader with extensive experience in retail media campaign management and a proven track record of leading high-performing teams. The ideal candidate thrives in fast-paced, evolving environments, ensures operational excellence, drives process improvement and acts as a trusted advisor to clients and internal leadership.

What You Will Do:

Campaign Management

• Lead end-to-end operational execution of retail media campaigns, ensuring bookings, creative development, execution and compliance reporting meet client and internal standards

• Manage third - party vendors and media partners across digital and print channels, ensuring adherence to SLAs and delivery timelines

• Troubleshoot campaign delivery and compliance issues, ensuring timely resolution

• Act as the ultimate gatekeeper for campaigns, ensuring artwork and bookings meet guidelines and templates, reducing approval delays and maintaining critical paths

• Propose, document, govern and continuously improve campaign implementation processes

Stakeholder Management ans Collaboration

• Collaborate with media proposition, insights and platform teams to integrate new media and optimise campaign management and reporting processes

• Provide senior level visibility to Client Partners and the leadership team on team delivery and progress against campaign management improvements

• Build and maintain strong relationships with clients at mid to senior levels, acting as a trusted advisor and offering proactive recommendations

• Deliver excellent client service, with particular focus on marketing and retail media departments, driving satisfaction, growth, and repeat business

• Oversee issue resolution related to campaign management, anticipating client concerns and coordinating internal teams to deliver effective solutions

Team Leadership

• Manage, coach and inspire a team of Campaign Executives, Managers and support staff, fostering accountability and high performance

• Promote a process-driven culture across account and sales teams to optimise campaign operations

• Act as an inspirational leader to direct reports and the wider organisation, cultivating a collaborative, innovative and high-performance culture

• Encourage continuous learning, innovation and improvement within the team

What You Will Need:

• Bachelor’s degree in Marketing, Media, Advertising, Business Management, Communications, or a related field; advanced qualifications are a plus

• 10–15 years’ experience in retail media campaign management and execution, either client-side or agency-side, with a minimum of 5 years in leadership roles

• Proven experience managing cross-functional teams, including remote or multi-location teams

• Strong expertise in digital and print campaign management and vendor/third-party relationships

• Familiarity with retail media platforms, media planning, creative development, artwork specifications and approval cycles

• Excellent stakeholder management and project management skills

• Strong analytical capabilities, with experience in campaign metrics, performance reporting and compliance data

• Exceptional communication, strategic thinking and decision-making skills

• Comfortable working in fast-paced, evolving environments while leading change initiatives

Key Competencies:

• Strategic qnd Critical Thinking

• Commercial Acumen

• Operational Leadership and Execution Excellence

• Communication and Relationship Management

• Emotional Maturity and Resilience

• Team Leadership and Development

• Process Innovation and Continuous Improvement

• AI and Data Fluency

• Organising ans Coordinating

• Competitive Edge and Initiative

REQUIREMENTS

• Analysis

• Campaign Management

• Client Portfolio Management

• Media Implementation

• Media Planning / Buying

• Mediating Problems

• Operations Management

• Retail

• Stakeholder Management

• Traffic Management