308 Retail Store jobs in Gauteng

Valora is a contemporary jewellery brand offering personalised, meaningful pieces with free engraving, tarnish-free stainless steel, and waterproof designs. We are redefining everyday luxury by combining quality, accessibility, and a memorable customer experience.

We are seeking a passionate and driven Store Manager to lead our flagship Mall of Africa store. The Store Manager will be responsible for driving sales, delivering an exceptional customer experience, and leading a motivated team to embody Valora’s brand values.

• Achieve and exceed monthly sales targets and KPIs.
• Drive daily, weekly, and monthly performance through effective team motivation and coaching.
• Maximise conversion rates by creating a customer-first sales culture.

• Deliver an outstanding and personalised shopping experience for every customer.
• Ensure the store reflects Valora’s premium brand positioning at all times.
• Oversee in-store engraving and personalisation services to guarantee accuracy and quality.

• Recruit, train, and manage a high-performing sales team.
• Conduct regular coaching sessions, performance reviews, and staff development plans.
• Foster a positive, professional, and motivating work environment.

• Maintain impeccable store standards, stock levels, and product presentation.
• Ensure compliance with company policies, cash handling, and security procedures.
• Work with Head Office on new product launches, promotions, and visual updates.

• Provide accurate daily and weekly sales reports.
• Analyse store performance and identify opportunities for growth.
• Act as the main point of contact between the store and Head Office.

• Minimum 3–5 years of retail management experience (fashion, jewellery, or luxury preferred).
• Proven ability to meet and exceed sales targets.
• Strong leadership skills with experience managing a team.
• Excellent customer service and communication skills.
• Highly organised with attention to detail.
• Passionate about jewellery, fashion, and delivering a luxury retail experience.
• Flexible to work retail hours, including weekends and public holidays.

• Competitive salary + performance-based incentives.
• Staff discount on Valora jewellery.
• Training and career development opportunities.
• The opportunity to be part of a growing South African jewellery brand redefining everyday luxury.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail Luxury Goods and Jewelry

Are you a results-driven leader with a strong retail operations background? I am looking for a hands-on Retail Store Manager to lead a dynamic team and oversee daily operations, customer service, stock control, and profitability, etc 

Duties include: 

• Manage all aspects of store operations (sales, stock, service, admin)

• Drive store performance and meet sales and profitability targets

• Supervise and develop a team including Sales, Store Assistant, Auto-Electrician, and General Workers

• Ensure compliance with company procedures, safety, and legislation

• Deliver excellent customer service and maintain stakeholder relationships

• Control costs, monitor budgets, and implement cost-saving initiatives

Minimum Requirements

• Diploma in Business Administration / Sales / Marketing (NQF 6)

• 5+ years’ retail sales/ops experience, with at least 3 years in a supervisory role

• Strong people management, planning, and problem-solving skills

• Computer literate (MS Office, relevant retail systems)

• Knowledge of stock control, customer service, and compliance

• Experience in automotive retail or related sectors 

The ideal candidate is a dynamic individual who will fill the role of Store Manager, responsible for providing exemplary customer service through product showcasing and overseeing staff operations.

Responsibilities:

• Scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations
• Maintaining accurate bank balances
• Conducting cash-ups, and preparing daily, weekly, and monthly reports
• Establishing strong customer relationships
• Enforcing company policies and procedures
• Addressing customer concerns both in-store and telephonically
• Fostering collaboration with various departments within the group are also vital aspects of the position

Qualification:

• Grade 12/Matric
• 5 years of previous retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Competencies:

• Proficiency in verbal and written communication
• Excellent team player with a high level of integrity and a passion for team success.
• Ability to negotiate.
• Detail Orientated
• Ability to manage time / prioritise
• Active Listening ability
• High Achiever / Results Driven
• Ability to multitask.
• Ability to work under pressure.
• Excellent analytical, problem-solving and organisational skills

Please consider your application unsuccessful if you have not received a response within two weeks of applying.

• Provide exemplary customer service through product showcasing and overseeing staff operations.
• Schedule and delegate tasks to employees, while monitoring their performance.
• Ensure efficient store operations.
• Maintain accurate bank balances and conduct cash-ups.
• Prepare daily, weekly, and monthly reports.
• Establish strong customer relationships and enforce company policies and procedures.
• Address customer concerns both in-store and over the phone.
• Foster collaboration with various departments within the group.

• 5 years of previous retail management experience will be advantageous.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

• Grade 12/Matric
• Retail: 5 years (Required)

We are seeking a highly skilled and motivated Retail Store Manager to join our team at Mambo’s Castle Gate, Erasmus Park Pretoria. As a key member of our operations team, you will play a vital role in driving sales growth, ensuring operational efficiency, and delivering exceptional customer service.

1. Lead and develop a high-performing team of shop assistants and store staff
2. Drive sales growth through effective promotion, training, and coaching of shop assistants
3. Ensure operational excellence by maintaining high standards of store appearance, visual merchandising, inventory management, and loss prevention
4. Provide exceptional customer service, responding to customer needs and resolving issues promptly
5. Assist with internal and external operations, including inventory management, front-end and back-end processes
6. Uphold company policies, standards, and procedures at all times

1. Excellent leadership and communication skills
2. Ability to work in a fast-paced environment with multiple priorities
3. Strong attention to detail and problem-solving skills
4. Ability to work independently and as part of a team
5. Flexibility to work varied shifts, including weekends, nights, and holidays

1. Competitive salary
2. A dynamic and supportive work environment

If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity. Please submit your application. We look forward to hearing from you!

Retail Store Manager (Luxury / High End Brands) – POS25215

Location : Boksburg

Salary : R – pm + benefits

Minimum Requirements

• Grade 12 or higher qualification
• 2–4 years’ proven experience as a Retail Store Manager in a high-end store (Luxury items and High-End Brands and Products)
• Previous experience managing staff, including performance management and disciplinary procedures
• Fluent in English (both written and spoken)
• Willing to work retail hours, weekends & public holidays (with time off in lieu)
• Strong customer orientation and interpersonal skills
• Solid financial understanding of retail profit drivers and expense control
• Excellent planning, organizational, and delegation skills
• Ability to work within a structured environment and apply company principles strictly
• Experience training and mentoring new or junior staff
• Strong administrative and reporting skills
• Knowledge of stock control and inventory management
• Effective communication with Head Office

Key Responsibilities (not limited to):

• Oversee daily store operations to ensure smooth running of all functions
• Complete, review, and submit daily reports (DMA)
• Conduct regular floor walks to monitor standards and execution
• Ensure compliance with company policies, procedures, and operational standards

• Schedule and manage shifts
• Allocate and delegate tasks to team members
• Train, guide, and mentor staff
• Enforce company policies, including performance and discipline when required
• Drive staff development and succession planning

• Manage expenses within budget
• Ensure accurate daily cash-ups and banking
• Monitor returns, staff sales, and gift voucher usage
• Control payroll submissions, HR reporting, and wages
• Manage ad hoc payments and staff discounts
• Monitor variable expenses to stay within budget

• Oversee stock control, cycle counts, and adherence to schedules
• Sign off stock received in the Goods Received Register (GRR)
• Ensure proper stock rotation, merchandising standards, and loss prevention

• Maintain effective communication with Head Office

• Deliver excellent customer service
• Achieve sales targets and monitor performance

Closing Date : 15 September 2025

How to Apply

If you meet the above criteria and are ready to advance your career, please send your updated CV to .

Reference : Retail Store Manager Luxury – POS25215 (use as email subject)

Note: If you do not hear from us within 21 working days, please consider your application unsuccessful. We ensure your personal data is securely stored in accordance with data protection regulations.