National retail operations manager

Cape Town, Western Cape Southey Contracting Offshore Division

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permanent
Purpose of the Role The National Retail Operations Manager will be responsible for overseeing the daily operations, profitability, and performance of all retail stores nationwide. This senior leadership role requires a strong strategic thinker with a passion for premium retail, customer experience, and operational optimisation. The ideal candidate is both hands-on and highly analytical, capable of leading diverse store teams to deliver consistent brand standards and commercial results. Key Responsibilities Strategic Leadership Develop and implement national retail strategies aligned with overall business objectives Set and manage operational KPIs, sales targets, and growth goals for all stores Collaborate with Marketing, Product, and Finance teams to support retail campaigns, stock management, and promotional execution Store Operations Ensure consistent implementation of brand standards, store visual merchandising, and service excellence across all locations Drive compliance with company policies, health and safety regulations, and operational procedures Oversee retail systems and processes to improve efficiency and customer experience Team Management & Development Lead, mentor, and support Regional/Cluster Managers and Store Managers Build a high-performance retail team through training, coaching, and succession planning Champion a positive and accountable culture across all retail staff Customer Experience Ensure a world-class in-store customer experience that reflects the brand Monitor customer service feedback and resolve escalated customer issues Support CRM initiatives and loyalty programmes in collaboration with Marketing Financial & Sales Performance Analyse sales performance and implement strategies to maximise revenue and profitability Manage retail budgets, expenses, and staffing levels across all stores Oversee stock control, shrinkage, and inventory turnover targets in partnership with Planning and Logistics Requirements Minimum of 8–10 years’ retail operations experience , with at least 5 years in a national or regional leadership role Experience managing premium or luxury retail brands preferred Proven ability to lead large, multi-site teams and deliver on business KPIs Strong commercial acumen and understanding of the retail sales cycle Excellent leadership, communication, and organisational skills Advanced proficiency in retail management systems and MS Office (Excel, Word, Power Point) Willingness to travel nationally as required Tertiary qualification in Business, Retail Management, or related field preferred #J-18808-Ljbffr
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Operations Lead / Retail Media and Campaign Management

Cape Town, Western Cape Ad Talent Africa

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permanent

Operations Lead / Retail Media and Campaign Management  - Cape Town / Hybrid

Who We Are:
We are a leading retail media and campaign management organisation delivering innovative, measurable and high-impact marketing solutions for retail clients. Our focus is on operational excellence, strategic campaign execution and fostering high-performing teams.

Who We Are Looking For:
A seasoned operations leader with extensive experience in retail media campaign management and a proven track record of leading high-performing teams. The ideal candidate thrives in fast-paced, evolving environments, ensures operational excellence, drives process improvement and acts as a trusted advisor to clients and internal leadership.

What You Will Do:

Campaign Management

    • Lead end-to-end operational execution of retail media campaigns, ensuring bookings, creative development, execution and compliance reporting meet client and internal standards
    • Manage third - party vendors and media partners across digital and print channels, ensuring adherence to SLAs and delivery timelines

    • Troubleshoot campaign delivery and compliance issues, ensuring timely resolution

    • Act as the ultimate gatekeeper for campaigns, ensuring artwork and bookings meet guidelines and templates, reducing approval delays and maintaining critical paths

    • Propose, document, govern and continuously improve campaign implementation processes



Stakeholder Management ans Collaboration

    • Collaborate with media proposition, insights and platform teams to integrate new media and optimise campaign management and reporting processes

    • Provide senior level visibility to Client Partners and the leadership team on team delivery and progress against campaign management improvements

    • Build and maintain strong relationships with clients at mid to senior levels, acting as a trusted advisor and offering proactive recommendations

    • Deliver excellent client service, with particular focus on marketing and retail media departments, driving satisfaction, growth, and repeat business

    • Oversee issue resolution related to campaign management, anticipating client concerns and coordinating internal teams to deliver effective solutions

Team Leadership

    • Manage, coach and inspire a team of Campaign Executives, Managers and support staff, fostering accountability and high performance

    • Promote a process-driven culture across account and sales teams to optimise campaign operations

    • Act as an inspirational leader to direct reports and the wider organisation, cultivating a collaborative, innovative and high-performance culture

    • Encourage continuous learning, innovation and improvement within the team


What You Will Need:

    • Bachelor’s degree in Marketing, Media, Advertising, Business Management, Communications, or a related field; advanced qualifications are a plus

    • 10–15 years’ experience in retail media campaign management and execution, either client-side or agency-side, with a minimum of 5 years in leadership roles

    • Proven experience managing cross-functional teams, including remote or multi-location teams

    • Strong expertise in digital and print campaign management and vendor/third-party relationships

    • Familiarity with retail media platforms, media planning, creative development, artwork specifications and approval cycles

    • Excellent stakeholder management and project management skills

    • Strong analytical capabilities, with experience in campaign metrics, performance reporting and compliance data

    • Exceptional communication, strategic thinking and decision-making skills

    • Comfortable working in fast-paced, evolving environments while leading change initiatives



Key Competencies:

    • Strategic qnd Critical Thinking

    • Commercial Acumen

    • Operational Leadership and Execution Excellence

    • Communication and Relationship Management

    • Emotional Maturity and Resilience

    • Team Leadership and Development

    • Process Innovation and Continuous Improvement

    • AI and Data Fluency

    • Organising ans Coordinating

    • Competitive Edge and Initiative

REQUIREMENTS

    • Analysis
    • Campaign Management
    • Client Portfolio Management
    • Media Implementation
    • Media Planning / Buying
    • Mediating Problems
    • Operations Management
    • Retail
    • Stakeholder Management
    • Traffic Management

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Retail Sales Associate

Cape Town, Western Cape One & Only Direct

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Job Description:



We are seeking a motivated Sales Associate to join our team. The ideal candidate will have excellent communication skills, a passion for sales, and a customer-centric mindset. In this role, you will be responsible for providing exceptional customer service, generating sales, and building lasting relationships with our customers.



Responsibilities:



Greeting customers and providing a positive and welcoming experience

Demonstrating and recommending products to customers based on their needs

Processing transactions accurately and efficiently

Meeting and exceeding sales targets and goals

Maintaining knowledge of current products and services

Participating in team meetings and training sessions

Providing feedback to management on customer needs and preferences



Requirements:



High school diploma or equivalent

Excellent communication and customer service skills

Ability to work well in a team environment

Strong attention to detail and accuracy

Ability to multitask and prioritize tasks effectively

Knowledge of sales techniques and strategies is a plus, but not required



If you are a self-motivated individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
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Retail Sales Assistant

Sea Point, Western Cape R36000 - R48000 Y Mia Mélange

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Mia Mélange is looking for an experienced retail shop assistant who is amazing at sales We are looking for someone very energetic and enthusiastic to join our team The candidate needs to be professional and have at least five years experience in retail, preferably selling gifting, lifestyle and homeware products to the tourist and high-end local market. The position is primarily based in Stellenbosch, but the candidate should be able to work some shifts in our Cape Town stores if required.

COMPLETE THIS FORM TO APPLY: (only applicants who have completed the form will be accepted)

JOB DESCRIPTION:

- sales assistant in our retail stores (primarily in Stellenbosch, but should be able to travel to Cape Town occasionally)

- drive retail sales to reach targets

- greet customers pleasantly and assist them to the best of your ability

- tell the customers our brand story

- order stock from our production team

- keep the shop well merchandised

- ensure stock levels are sufficient and best sellers available in store

- keep the shop very neat, tidy and clean

- design marketing / promos / specials ideas - discuss with Management

- daily sales reporting

- refer wholesale / trade enquiries to Management

- assist customers with custom orders and check costing with Management

- follow up with custom orders

- quote customers on shipping when required

- ensure coupons, vouchers, code are correctly redeemed

- suggest new product ideas

REQUIREMENTS:

- at least 5 years experience working in a retail store, preferably selling gifting, lifestyle and homeware products to the tourist and high-end local market

- very energetic and enthusiastic

- able to work at a fast pace

- enjoys working with people

- very presentable and professional

- committed to the job

- always on time

- an interest in design and handcrafting

- ability to take initiative

- strong admin skills

- computer literacy is a bonus

- good attention to detail

- based in Stellenbosch, but able to work in Cape Town occasionally

- available to work weekends and public holidays

Successful applicants in the first round will be required to come for an interview. For the second round, we will require applicants to work a trial period of about three days.

COMPLETE THIS FORM TO APPLY: (only applicants who have completed the form will be accepted) and send a copy of your CV to

Job Type: Full-time

Pay: From R8 000,00 per month

Ability to commute/relocate:

  • Sea Point, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • retail sales: 5 years (Required)

Work Location: In person

Application Deadline: 2025/10/10

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Retail Sales Associate

Cape Town, Western Cape One & Only Direct

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full-time

Job Description: We are seeking a motivated Sales Associate to join our team. The ideal candidate will have excellent communication skills, a passion for sales, and a customer-centric mindset. In this role, you will be responsible for providing exceptional customer service, generating sales, and building lasting relationships with our customers. Responsibilities: Greeting customers and providing a positive and welcoming experience Demonstrating and recommending products to customers based on their needs Processing transactions accurately and efficiently Meeting and exceeding sales targets and goals Maintaining knowledge of current products and services Participating in team meetings and training sessions Providing feedback to management on customer needs and preferences Requirements: High school diploma or equivalent Excellent communication and customer service skills Ability to work well in a team environment Strong attention to detail and accuracy Ability to multitask and prioritize tasks effectively Knowledge of sales techniques and strategies is a plus, but not required If you are a self-motivated individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

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Retail Sales person - Financial Services

Cape Town, Western Cape La Granson International

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full-time

We're looking to hire an energetic candidate within our sales team with the intent of training and growing his/her prospects in this industry. The candidate will receive immense training on customer service, sales techniques and leadership and also how to properly accumulate the skills in order to be more effective in his or her work. This role includes day to day interaction with customers on a face to face basis within a retail environment, attaining new business for the company and being active in the store while adding value to customers and staff alike. It also requires someone who sees opportunities from afar and is able to grab it with both hands. Career growth opportunities are available and we are always grooming our employees for growth within the company as our policy is to only promote from within. If we want you to be the best, we of course have to train you to be the best. We invest heavily in our human resources and you will receive world class training and be FAIS and FICA compliant and receive the best sales and leadership training on offer in the industry. The Requirements for the Post ; A Matric Certificate Friendly and attractive attitude Good Communication Skills The ability to withstand challenges and be able to improvise Have any other Level 4 certificate Ability to communicate clearly in English Ability to work independently without supervision Be computer literate The Key Expectations ; Achieve weekly sales targets You will be working under a team leader and will have to be a team player You will receive training from our best trainers Attend the training regularly You will be expected to be able to solve problems you may encounter Clear communication with relevant stake holders Must be presentable at all times Experience ; A sales background will be beneficial but it is not required as we provide full training 0-1 year retail experience

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Retail Sales Assistant Sea Point Cape Town

Sea Point, Western Cape Scholtz Partners International (Pty) Ltd

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RETAIL SALES ASSISTANT OPPORTUNITIES



Our client in the adult retail industry is seeking mature and professional Sales Assistants to provide exceptional customer service in their upmarket stores.



Locations: Sea Point

Salary: R5,000 - R6,000 + Commission

Position: Permanent

Hours: Shift work (details discussed at interview)



What we're looking for:

Matric/Grade 12 qualification

1+ years sales experience

Strong one-on-one customer service skills

Extroverted, energetic, and mature personality

Own transport and driver's license essential

Computer literate (Microsoft Office, POS systems)



Key Responsibilities:

Meeting sales targets through excellent customer service

One-on-one customer consultations and support

Stock taking and inventory management

Cash-ups and daily reconciliations

Opening and closing store procedures



Ideal Candidate:

Socially mature and comfortable discussing adult topics

Growth mindset and self-motivated

Excellent communication skills

Previous experience in smaller retail environments preferred



Benefits:

Full training provided

Professional development opportunities

Must have reliable transport (no public transport candidates)
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Retail Sales Assistant Sea Point Cape Town

Sea Point, Western Cape Scholtz Partners International (Pty) Ltd

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full-time

RETAIL SALES ASSISTANT OPPORTUNITIES Our client in the adult retail industry is seeking mature and professional Sales Assistants to provide exceptional customer service in their upmarket stores. Locations: Sea Point Salary: R5,000 - R6,000 + Commission Position: Permanent Hours: Shift work (details discussed at interview) What we're looking for: Matric/Grade 12 qualification 1+ years sales experience Strong one-on-one customer service skills Extroverted, energetic, and mature personality Own transport and driver's license essential Computer literate (Microsoft Office, POS systems) Key Responsibilities: Meeting sales targets through excellent customer service One-on-one customer consultations and support Stock taking and inventory management Cash-ups and daily reconciliations Opening and closing store procedures Ideal Candidate: Socially mature and comfortable discussing adult topics Growth mindset and self-motivated Excellent communication skills Previous experience in smaller retail environments preferred Benefits: Full training provided Professional development opportunities Must have reliable transport (no public transport candidates)

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Retail Sales Executives

Bellville, Western Cape La Granson International

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Job Description: Retail Sales Executives

We are looking for motivated and enthusiastic Retail Sales Executives to join our team in Bellville Cape Town, South Africa. As an entry-level position, this is a great opportunity for individuals who are looking to start their career in sales and Marketing.

Responsibilities:

  • Greet and assist customers in a friendly and professional manner
  • Achieve sales targets by promoting and selling our products to customers
  • Build and maintain strong customer relationships
  • Keep up-to-date with product knowledge and features
  • Handle customer complaints and inquiries in a timely and efficient manner
  • Ensure the store is clean and well-organized at all times
  • Work collaboratively with team members to achieve store targets
  • Attend training sessions and team meetings as required

Requirements:

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Willingness to learn and adapt to new technologies
  • Ability to work flexible hours, including weekends and holidays
  • Sales experience is a plus but not required

Benefits:

Uncapped earnings and commissions plus growth.

If you are a self-starter who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity. Please note that remote working is not available for this position.

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Retail Sales Assistant

Bellville, Western Cape R24000 - R96000 Y One & Only Direct

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Join our dynamic team as a Retail Sales Assistant This is an exciting opportunity for individuals looking to kickstart their career in retail. We are seeking enthusiastic and motivated individuals who are passionate about customer service and eager to learn. No prior experience is necessary, as we provide comprehensive training to help you succeed in this role.

Key Responsibilities:

  • Provide exceptional customer service by greeting and assisting customers in a friendly manner
  • Assist customers in locating products and answering their inquiries
  • Process sales transactions accurately
  • Participate in team meetings and training sessions to enhance your skills
  • Collaborate with team members to achieve sales goals and improve customer satisfaction

Qualifications:

  • No prior retail experience required; a willingness to learn is essential
  • Strong communication skills and a positive attitude towards teamwork
  • A passion for providing excellent customer service
  • Ability to work flexible hours, including weekends and holidays
  • A proactive approach to problem-solving and the ability to adapt in a fast-paced environment
  • A Passed Matric or NQF Level 4 equivalent is required

If you are ready to embark on an exciting journey in retail, we want to hear from you Take the first step towards a rewarding career by applying today. Join us in creating memorable shopping experiences for our customers

Click here to apply now

Job Types: Full-time, Permanent, Graduate

Pay: R5 000,00 - R8 000,00 per month

Work Location: In person

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