14 Retail Sector jobs in Cape Town

Job Title: Retail Sales Consultant
Location: Cape Town
Type: Full-Time, Permanent

Salary: R13 000.

About the Company
Our client is a disruptive digital life insurance company on a mission to secure the financial futures of millions of South Africans. They offer flexible, great-value life insurance products that are simple, accessible, and backed by powerful technology.

Requirements

• Matric certificate.

• Minimum 2 years' sales experience.

• Proven track record of meeting or exceeding sales targets.

• Multilingual – strongly advantageous (English and another South African language).

• Solid CRM skills and proficiency in MS Office Suite.

• Strong interpersonal and negotiation skills.

• Analytical thinking, strong organisational, and time management skills.

• Proactive, adaptable, and deadline-driven mindset.

Start ASAP | permanent | salary: R7,500 basic + commission |
(Average earning between 12 000 – 18 000)

Luxity is South Africa’s market leader in buying and selling pre-owned, authentic luxury goods. For our growing team in Cape Town at our V&A Waterfront boutique, we are seeking a Sales Assistant who has a proven boutique sales track record with premium brands.

Duties

• Identify customer needs & requirements
• Selling of luxury goods
• Knowledge & experience on POS
• Process payments
• Housekeeping (keep store clean & tidy)
• Maintain security standards in the store
• Follow all company policies and procedures

To apply, upload your CV and cover letter to the form. 

Should you not hear back from us in 3 days, please consider your application unsuccessful. To find out more about Luxity, please visit  .

REQUIREMENTS

Requirements

• Matric
• Neat and stylish appearance
• Experience in high-end boutique sales
• Excellent organisation & communication skills
• Provide exceptional customer service experience
• References

JOB PURPOSE

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

Ensures the highest level of adidas service is given to each customer.

As needed, completes any regular sales transactions involving cash, credit, checks, etc.

Involved indirectly with ticketing of products as well as checking paperwork against items received.

Assists in product flow from stockroom to sales floor on a fill in basis.

Ensure that Company assets and stock is always secured in order to alleviate shrinkage.

Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

Safekeeping of Company assets

SKILLS REQUIRED

Selling to customer needs

High energy level

EDUCATION AND EXPERIENCE REQUIREMENTS

Matric certificate and or equivalent

2 - 4 years of retail experience

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

The Workforce Management Analyst plays a critical role in ensuring efficient workforce management. In addition to system administrative functions the role also involves using data and analysis to guide the workforce management process. Through close collaboration with operations, the workforce management analyst will provide real-time support needs as required in relation to workforce planning and execution.

This role is based in-office at our head office in Stellenbosch.

• Collaboration with Operations
  • Handle queries from operations related to scheduling/clocking issues and assist to resolve such issues
  • Identify issues related to scheduling/clocking and assist in resolving such issues
  • Provide ad hoc training to store managers as required in relation to the workforce management system
  • Create and update training material in line with changes in the workforce management environment
• Data analysis and visualization
  • Utilize SQL queries to translate raw data into powerful insights based on operational needs
  • Build rich dashboards to guide the workforce management process
• System administration of Workforce Management System
  • Manage user access, system configurations, and troubleshooting related to the workforce management system
  • Administer weekly tasks related to scheduling in the workforce management system
• Workforce Planning and Analysis
  • Analyze historical and real-time data to assist workforce planning
  • Run tests on the scheduling system to identify possible areas for improvement

• Detail-oriented with a proactive, solution-driven mindset
• Excellent communication and interpersonal skills for working across departments
• Strong analytical skills and experience working with Excel/Google Sheets and data visualization tools
• SQL
• Keen to learn
  

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.