17 Retail Sector jobs in Cape Town

Job Summary

We are looking for a dynamic and versatile Senior Business Analyst to join a newly established division within Operations Analytics. This is a unique opportunity for someone who thrives in a fast-paced, evolving environment, enjoys wearing multiple hats, and is passionate about driving operational excellence through process improvement and data-driven insights. The ideal candidate is analytical, detail-oriented, and comfortable working cross-functionally to identify inefficiencies, design scalable solutions, and support continuous improvement initiatives.

Job Responsibilities

• Support the design and implement scalable process frameworks that supports, process optimisation and automation
• Map, model and document complex business process using industry standards process mapping techniques and tools to create clear and comprehensive diagrams
• Contribute to building the foundational standards, tools, and documentation for the process function
• Conduct data analysis using Excel, SQL and Power BI to uncover insights and support decision-making
• Define and track KPIs and process improvements metrics; perform root cause and gap analyses
• Identify opportunities for process optimisation, automation and collaborate with other teams to scope and implement solutions
• Apply Lean Six Sigma and other continuous improvement methodologies to streamline operations
• Engage with stakeholders across operations, IT, and other departments to gather requirements and drive alignment
• Support change management efforts to ensure successful adoption of new processes and tools
• Create clear, actionable documentation and executive-level reports to communicate findings and recommendations
• Operate with a high degree of autonomy and initiative, helping shape the direction of this new function

• Demonstrated expertise in process mapping and modeling, with a strong foundation in identifying and optimizing workflows.
• Practical experience with Lean Six Sigma, Kaizen, or equivalent continuous improvement methodologies.
• Advanced proficiency in Microsoft Excel and SQL for data analysis and reporting.
• Working knowledge of automation tools such as Tungsten and Power Automate; experience with automation implementation is advantageous.
• Familiar with process design tools including ARIS, Spark/Skore, and similar platforms.
• Solid understanding of process improvement frameworks, including SIPOC, Value Stream Mapping, and BPMN standards.
• Experience in workflow and project management tools, notably Confluence and Jira.
• Strong analytical thinking and a structured approach to problem-solving.
• Excellent communication and facilitation skills, with the ability to engage stakeholders across various levels.
• Exposure to change management frameworks
• Highly motivated self-starter with an entrepreneurial mindset and the ability to thrive in ambiguous environments.
• Familiarity with Agile and Scrum methodologies is beneficial.
• Understanding of compliance and regulatory requirements is beneficial.

• 3+ years of experience in business process analysis, process engineering, or a related field
• Degree in Engineering, or a related discipline preferred
• Lean Six Sigma certification (Green Belt or higher) preferred
• Proven track record of delivering process improvements and driving measurable impact

General

• Location: Cape Town, Waterfront
• Reporting to: General Manager
• Hours of work: flexible schedule, including nights, weekends and holidays
• Nature of contract: Permanent, Full-time
• Salary range: Competitive Salary and Commission Structure
• Benefits: 18 DAYS annual leave, Casual dress code, employee discounts

About the organisation and role

Psycho Bunny is a worldwide menswear brand founded in New York back in 2005 with the aim of perfecting the polo. Today, colour-driven collections extend to Pima cotton T-shirts, plush French terry sweats, bottoms, outerwear, need-to-have accessories. Psycho Bunny is a creative community - not your typical workplace. Your voice will be heard. You’ll matter. And you’ll be instrumental in our unique brand’s ascent to new heights. Our rapid global expansion requires fluidity in an ever-changing high-performance environment. You’ll have the opportunity to learn, grow. We’re looking for forward-thinkers who want to take ownership and drive change. 

The roles 

Reporting to the Area Manager- these positions strategically manage and promote sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Main duties and responsibilities

Store operations and compliance

• Support the Store Management in managing daily store operations to meet performance and profitability goals
• Execute all requirements regarding Health and Safety Standards and Covid-19 compliance
• Move dynamically on the floor to assess and fulfil operational needs
• Assist in implementation of store programs, policies, and seasonal initiatives
• Cooperate with Store Manager to create and achieve action plans for store improvements

Customer experience and service

• Lead by example and coach team members to deliver exceptional customer experiences
• Assess guest needs and provide product education and technical guidance
• Support omnichannel services such as buy online, pickup in-store, phone sales, and shipping
• Resolve customer feedback and escalations in a professional and timely manner

Sales support and execution

• Assist with execution of business and sales goals as directed by Store Manager
• Ensure staff are trained and aligned with company retail standards
• Help drive the store’s key sales initiatives through team motivation and example-setting
• Take accountability for sales-floor readiness and visual merchandising when required

Team leadership and development (for management positions)

• Support recruitment, onboarding, training, and development of team members
• Participate in performance management and succession planning processes
• Provide in-store coaching to ensure consistent application of retail and service standards
• Engage in career discussions to support team member growth and retention
• Establish positive, developmental relationships with all team members.

Required skills and experience

Acting as the face and voice of the organisation, the ideal applicant will have the following competencies:

Work and industry experience

• At least three-plus years of experience in a similar retail management role.
• Proven track record of achieving sales
• Experience working with local and international markets
• Experience in retail sector

Communication and interpersonal skills

• Strong inter-personal skills with the ability to effectively communicate with people from different cultures and countries
• You have strong communication skills and the ability to foster a customer-focused selling culture.
• Positively communicates and demonstrates the Brand values, attitude and culture.
• A confident and outgoing individual who is friendly and accessible

Administration and organisational skills

• Highly organised individual with the ability to multitask and prioritise effectively
• A flexible, self-driven individual who is able to work autonomously while maintaining open channels of communication with a team
• A proactive individual who uses their initiative to ensure service and performance are always to a high standard

General

• Energetic, proactive, and hands-on approach to floor leadership
• Organised, adaptable, and calm under pressure
• Passionate about retail and team collaboration
• Committed to personal and professional development

Interested?

Please complete this application form: 

Closing date for applications : 4 July 2025

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful

Role summary:

Our client is a well-established and reputable boutique Asset Management company which has done very well in recent years in terms of their approach to investing and the performance of their funds that are typically geared towards the retail market. They are now looking for an astute business development professional and client-oriented individual who is keen to use their technical skills and knowledge of financial markets to promote the company’s product range amongst the IFA networks and build and maintain solid client relationships based on superior investment performance and trust.

Duties and Responsibilities:

1. Client visits including presentations to groups of clients and broker networks, sometimes accompanied by an investment manager – servicing a client base situated in Cape Town as well as outlying areas (Boland, Eastern Cape, South Cape).
2. Preparation of regular communication to clients including reporting and explanation of performance.
3. Growing assets from new clients and existing clients, identifying new avenues for business.
4. Communication and management of client accounts – starting with a client base of varying sizes and growing over time.
5. Pro-actively analyse client’s businesses to determine suitability of company funds for their requirements.
6. Keep abreast of industry and competitor trends as well as investment markets so as to be able to engage clients on current topics.
7. Must be in a position to discuss financial planning concepts with clients.
8. Maintain and constantly update client database through effective use of Sales Logix.

To apply for this role please send your CV and supporting documentation to , alternatively call for a confidential conversation.

Listing reference: click_020452

Listing status: Under Review

Apply by: 14 July 2025

Industry: Wholesale & Retail Trade

Job category: Other: Banking, Finance, Insurance, Stockbroking

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

We are looking to recruit a Retail Finance Manager I to work within the Group Retail Finance department of Clicks Retailers. The role will be based at Clicks Head Office in Cape Town and will report to the Retail Finance Manager from 1 September 2025.

To ensure budgeted profit targets are met by planning, directing and coordinating financial support to the store operations team, with particular focus on improving operational efficiencies in the cost base and improving store profitability.

JOB OBJECTIVES

• To ensure store budgets are aligned with high level business objectives;
• To ensure that store profit budgets are met through continuous engagement with store operations highlighting risks and opportunities to the divisions and stores and assisting with implementing corrective action;
• To review store financial performance indicators to highlight exceptions that affect profit delivery and suggesting and implementing recommendations;
• To drive the forecasting process to ensure detailed forecasts align with high level forecasts;
• To ensure cost saving opportunities are identified, defined and delivered upon;
• To perform pieces of analysis on any aspect of the income statement which will positively influence the performance of the divisions;
• To review property feasibility proposals to ensure accuracy of information and assumptions made when required;

EDUCATION

• CA (SA) or CIMA

EXPERIENCE

• Minimum 5 years of relevant Finance experience.

· Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.

KNOWLEDGE AND SKILLS

• Highly analytical and very skilled individual
• Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
• Good communication and presentation skills
• Flexible and a team player
• Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment

COMPETENCIES

• Deciding and Initiating Action
• Persuading and Influencing
• Analysing
• Presenting and Communicating Information
• Working with People
• Delivering Results & Meeting Customer Expectations
• Planning and Organising
• Learning and Researching

TO APPLY

Minimum requirements

EDUCATION

• CA (SA) or CIMA

EXPERIENCE

• Minimum 5 years of relevant Finance experience.

· Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.

KNOWLEDGE AND SKILLS

• Highly analytical and very skilled individual
• Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
• Good communication and presentation skills
• Flexible and a team player
• Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment

COMPETENCIES

• Deciding and Initiating Action
• Persuading and Influencing
• Analysing
• Presenting and Communicating Information
• Working with People
• Delivering Results & Meeting Customer Expectations
• Planning and Organising
• Learning and Researching

TO APPLY

We’re seeking a dynamic Operations Risk Manager to join a leading pan-African retail group. In this critical role, you’ll be responsible for ensuring the operational integrity, security, and compliance of the business.

Key Responsibilities:

• Risk Management: Develop and implement strategies to mitigate operational risks, analyze risk reports, and improve risk management processes.
• Operational Governance: Ensure adherence to laws, regulations, and internal policies and procedures.
• Security & Loss Prevention: Develop and implement comprehensive security and loss prevention plans to safeguard assets and minimize losses.
• Compliance: Ensure compliance with OHASA regulations and other relevant legislation.
• Systems Management: Review, recommend, and implement changes to operational systems and procedures.
• Team Leadership: Lead and manage the operations team, providing guidance and support.

What You’ll Bring:

• Essential Qualifications and Experience:
  • Minimum 6 years of retail experience (non negotiable), including 3 years in a senior operations role.
  • Understanding of Criminal Procedure, IR processes, and operational systems and procedures.
• Preferred Qualifications and Experience:
  • Forensic investigation methods and criminal investigation methodologies.
  • Relevant tertiary qualifications in Risk and Loss Prevention, Forensics, Labour Law, or Criminal Law.
• Key Skills and Competencies:
  • Strong leadership and supervisory skills.
  • Excellent communication and interpersonal skills.
  • Analytical and problem-solving abilities.
  • Attention to detail and a focus on accuracy.
  • Ability to work under pressure and meet deadlines.
  • Strong understanding of retail operations and industry best practices.

• Location: Successful incumbent will primarily be based in Cape Town.
• Duration: Permanent
• Travel: Regular – across the country

If you’re a passionate and results-oriented professional, ready to take on a challenging and rewarding role, we encourage you to apply!

To apply or for further details send us an detailed CV (in MS Word format), via email to (ORM_KA_WP)

Listing reference: click_020452

Listing status: Under Review

Apply by: 14 July 2025

Industry: Wholesale & Retail Trade

Job category: Other: Banking, Finance, Insurance, Stockbroking

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

We are looking to recruit a Retail Finance Manager I to work within the Group Retail Finance department of Clicks Retailers. The role will be based at Clicks Head Office in Cape Town and will report to the Retail Finance Manager from 1 September 2025.

To ensure budgeted profit targets are met by planning, directing and coordinating financial support to the store operations team, with particular focus on improving operational efficiencies in the cost base and improving store profitability.

JOB OBJECTIVES

• To ensure store budgets are aligned with high level business objectives;
• To ensure that store profit budgets are met through continuous engagement with store operations highlighting risks and opportunities to the divisions and stores and assisting with implementing corrective action;
• To review store financial performance indicators to highlight exceptions that affect profit delivery and suggesting and implementing recommendations;
• To drive the forecasting process to ensure detailed forecasts align with high level forecasts;
• To ensure cost saving opportunities are identified, defined and delivered upon;
• To perform pieces of analysis on any aspect of the income statement which will positively influence the performance of the divisions;
• To review property feasibility proposals to ensure accuracy of information and assumptions made when required;

EDUCATION

• CA (SA) or CIMA

EXPERIENCE

• Minimum 5 years of relevant Finance experience.

· Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.

KNOWLEDGE AND SKILLS

• Highly analytical and very skilled individual
• Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
• Good communication and presentation skills
• Flexible and a team player
• Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment

COMPETENCIES

• Deciding and Initiating Action
• Persuading and Influencing
• Analysing
• Presenting and Communicating Information
• Working with People
• Delivering Results & Meeting Customer Expectations
• Planning and Organising
• Learning and Researching

TO APPLY

Minimum requirements

EDUCATION

• CA (SA) or CIMA

EXPERIENCE

• Minimum 5 years of relevant Finance experience.

· Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.

KNOWLEDGE AND SKILLS

• Highly analytical and very skilled individual
• Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
• Good communication and presentation skills
• Flexible and a team player
• Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment

COMPETENCIES

• Deciding and Initiating Action
• Persuading and Influencing
• Analysing
• Presenting and Communicating Information
• Working with People
• Delivering Results & Meeting Customer Expectations
• Planning and Organising
• Learning and Researching

TO APPLY

Hours: 39 hours a week-13 Month Contract
Salary: From £9.70 Per Hour

19 Newland Street, Eden, High Wycombe HP11 2BY

Why Superdrug?

Passionate about beauty and health? Love talking to customers? If you’re readyto roll up your sleeves and get stuck in, you’ll have a great time at Superdrugworking as an Apprentice Sales Adviser. Working in one of our stores is fun andno two days are the same. Hard work, yes, but rewarding too, with greatbenefits and opportunities to progress. An Apprentice Sales Adviser role isjust the start!

We’re a team that puts our customers and our teams at the heart of everythingwe do. At Superdrug, we aim to be the best in accessible health & beauty,loved by our customers for value, choice, friendly advice, service, and fun.

Our success comes from our people – they make the difference. We’re all aboutpersonality, we have fun, and we work hard to deliver That Superdrug feeling!

Here's the exciting bit…a great day includes:

In our Apprentice Sales Advisers, we look for a positive mindset, people whocan support their team to get things done and enjoy getting involved.

Your role at Superdrug as one of our Apprentice Sales Advisers will be allabout serving customers mostly at the till point where you will deliverexcellent service and make sure customers don’t miss out on any of our greatStar Buys. You’ll help ensure that the store is well stocked, and a high levelof store presentation is maintained and will actively be involved in achievingthe store targets.

Your Assessor and store team will work with you to improve yourcommunication, team work and organisational skills. They will support you withyour employability skills including interview skills, CV preparation, managingyour money, health, and wellbeing.

Your training will take place in store so no college days! Atthe end of your training, you will complete an end point assessment and onsuccessful completion you will achieve a Retailer L2 Apprenticeship.

During your Apprenticeship your Assessor and Store Manager willdiscuss with you any potential progression opportunities, including becoming asales advisor, team leader or other retail roles.

It is a great experience that will prepare you for even bigger challenges.Superdrug Apprentice Sales Advisers are extremely important to us, we recognisethat you are our future Team Leaders. We will actively develop your skills andoffer real career progression supported by our excellent in-house training andApprenticeship qualifications.

What you’ll need to succeed?

• Confident and clear communication skills
• Passionate about retail and customer service
• Desire to learn and improve your knowledge/skills
• Willingness to carry out piercing services for our customers (training provided)
• Flexible in working hours and adaptable to change

Success in this role will enable you to take your next step withus, as we have a strong desire to promote from within and reward thehighest achievers.

You qualify if…

• You have a grade 4 / C GCSE (or equivalent) in English and maths
• You are not currently in any form of education and you are available for full time shifts
• You HAVEN’T completed a Retail Apprenticeship before
• You are eligible to work in the UK
• You are brand new to retail

Here’s how you are rewarded.

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

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