135 Retail Sector jobs in South Africa

Role Overview

This is a responsible, hands-on position supporting both admin and retail operations. You'll handle stock control, invoicing, and general store support — ensuring everything runs efficiently and our customers have a seamless experience.

Key Responsibilities

• Capture supplier invoices and maintain stock records
• Receive, price, and restock products accurately
• Monitor inventory levels and highlight shortages or errors
• Assist with online order processing and packing
• Support day-to-day store operations and customer service
• Keep work areas organised and professional

Requirements

• Matric with Mathematics (essential)
• Further studies (degree or diploma) advantageous
• Strong admin, numeracy, and organisational skills
• Well-spoken in English and confident with customers
• Detail-oriented, proactive, and takes initiative
• Must live in or near Ballito / Umhlali / KwaDukuza
• Prior retail or stock control experience is a plus

Job Type: Full-time

Pay: R5 000,00 - R8 000,00 per month

Work Location: In person

Role Overview

This is a responsible, hands-on position supporting both admin and retail operations. You'll handle stock control, invoicing, and general store support — ensuring everything runs efficiently and our customers have a seamless experience.

Key Responsibilities

• Capture supplier invoices and maintain stock records

• Receive, price, and restock products accurately

• Monitor inventory levels and highlight shortages or errors

• Assist with online order processing and packing

• Support day-to-day store operations and customer service

• Keep work areas organised and professional

Requirements

• Matric with Mathematics (essential)

• Further studies (degree or diploma) advantageous

• Strong admin, numeracy, and organisational skills

• Well-spoken in English and confident with customers

• Detail-oriented, proactive, and takes initiative

• Must live in or near Ballito / Umhlali / KwaDukuza

• Prior retail or stock control experience is a plus

Salary : R6500 - R8000

ABOUT THE JOB:

JOB PURPOSE:

To manage the retail channel in the Private Sector which includes Dischem, Clicks and other independent groups (such as Arrie Nel & Van Heerden). This includes, in conjunction with the Trade Engagement Manager, commercial negotiations and channel access strategies.

Responsible for:

• Managing the commercial aspects of the Private Sector Retail Channel.
• Developing and managing the relationships with the Key Accounts within the channel – including, but not exclusively, Dischem, Clicks, Van Heerden Group, Arrie Nel Group.
• Ensuring the listing of Sanofi brands, including, but not exclusively, the Generics Portfolio.
• Providing guidance to the business in terms of developments within this channel as well as competitor activities and plans to mitigate associated risks.
• In collaboration with the Trade Engagement Manager, implement go-to-market strategies that encompass digital channels and digitization of the sales effort.
• Providing strong support and guidance to the Trade Team in transforming the organization into a digitally driven, market leading commercial operation within the Retail Pharmacy Channel.

KEY ACCOUNTABILITIES:

• Deliver the expected sales performance from the Retail Pharmacy Channel.
• Driving increased engagement with retail customers to enhance the performance of the Sanofi brands within the channel.
• Create metrics for measuring the performance of the Key Accounts within the retail channel for specific brands.
• Continuous refinement of the channel strategies together with the Commercial Manager for the Private Sector business.
• Implement a cohesive and coherent strategy to improve Sanofi's engagement levels with the retail pharmacy channel.
• Continually assess the GtM strategy to determine the optimal levels of engagement, data optimization and commercial policy within the retail channel.
• Monitor performance and resource allocation to ensure appropriate use of available resources in line with the Global Sanofi strategy, adjusted for local conditions.

ABOUT YOU:

Education:

• Grade 12 with Exemption/Bachelor's Pass
• Undergraduate degree in Business or Health Sciences.
• Financial qualification preferable.

Relevant Experience:

• Pharmaceutical sales experience, preferably pharmacy sales experience.
• Knowledge of the Key Accounts that drive the business.
• Working knowledge of the pharmaceutical supply chain, integrated wholesalers and prevailing funding environment.
• Proven ability to work within a VUCA (volatility, uncertainty, complexity & ambiguity) environment.
• Experience with Microsoft analytical tools as well as AI (Co-Pilot and ChatGPT).

Core Competencies:

• Detailed knowledge of the South African healthcare system and channels of supply and service delivery.
• Demonstrates ability to understand financial, regulatory and legislative issues that affect the sales performance of Sanofi, as well as the healthcare ecosystem within which Sanofi operates in South Africa.
• Knowledge of current health care legislation and its impact on the commercial performance of Sanofi SA.

• Able to utilize available data to perform analyses and to prepare detailed plans of action – that are implemented and measured periodically.
• Excellent communication skills and demonstrates intercultural adaptability and sensitivity.
• Clear communication with the business that promotes professional conduct and high performance from the team.
• Demonstrates proactive thinking skills and ability to make decisions with strong business acumen (Thoughtful Risk Taking).
• Uses time effectively and efficiently, sets priorities and commits to the outcomes from a project or initiative.

• Implements and lives the Sanofi values (Lead Together, Be Bold, Aim Higher & Act for Patients).
• Able to conduct root cause analysis and implement CAPA principles (corrective actions and preventive actions) when it comes to management of the relationship with key retail decision makers and relationships.
• Practices thoughtful risk taking designed to deliver transformative performance.
• Constantly challenges self, and others, in a constructive way to deliver Sanofi's commercial objectives.
• Shows integrity, tenacity, resilience and adaptability in complex situations and often changing environments.
• Handles pressure and commits to, and respects, deadlines

Sanofi IS AN EQUAL OPPORTUNITY EMPLOYER If you are interested in applying for this vacancy and you are confident that you meet the criteria set out in the advertisement kindly click on the link below.

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Valora Jewellery

Valora Jewellery is seeking a driven Operations Manager to oversee and manage our jewellery stores located across South Africa. The position will initially predominantly cover Johannesburg and Pretoria stores, with involvement in the opening and running of further stores across South Africa.

Role Description

This is a full-time on-site role for a Retail Operations Manager, located in Johannesburg. The Retail Operations Manager will be responsible for overseeing and managing daily retail operations, ensuring optimal store performance, and providing exceptional customer service across our Valora stores located in Johannesburg & Pretoria. Key tasks include managing staff, monitoring inventory levels, implementing operational policies, analysing sales data, and coordinating with other departments to enhance business performance.

Qualifications

• Retail Operations and Store Management skills
• Operational Management and Analytical skills
• Customer Service skills
• Excellent written and verbal communication skills
• Strong leadership and team management abilities
• Ability to analyse data to drive business improvements
• Experience in the retail industry is a plus

If you believe you are a viable candidate, please send your cv to or apply directly on LinkedIn.

The Retail Operations Assistant will be responsible for providing administrative support to the retail team, ensuring that sales-related activities are completed accurately, timely, and in a professional manner. Administrative tasks such as data entry, record-keeping, and order processing as well as providing Syntech's customers with a fast, accurate, and exceptionally high level of service are critical to succeeding in this role. This role requires excellent organizational and communication skills, strong attention to detail, and a love for working in a very structured environment. Proficiency in using relevant software applications, such as Microsoft Office 365, TEAMs, Excel and various other organizational and productivity tools is required. Additionally, they should have a customer-centric mindset and be able to work well both independently and as part of a team.

RETAIL OPERATIONS MANAGER

The Retail Operations Manager plays a key strategic and operational role in driving performance across the company's retail fuel network. Working closely with Area Managers and reporting to the Retail Director, this role ensures that retail sites operate efficiently, deliver excellent customer service, and achieve sales, compliance, and profitability targets.

KEY TASKS AND RESPONSIBILITIES:

• Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail fuel sites to ensure smooth, safe, and compliant operations.
• Support and manage the Retail Support Officer to deliver outstanding performance.
• Monitor and analyse sales, margin, and volume performance across all sites. Identify underperforming retail sites and implement corrective action plans.
• Translate the Retail Director's strategic objectives into operational plans and guide Area Managers in execution.
• Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ)standards. Conduct regular audits and follow-ups.
• Drive initiatives to improve customer service and ensure consistent, high-quality customers interactions at all retail sites.
• Provide leadership and support to Area Managers, helping them grow their capabilities.
• Promote accountability and alignment with company values.
• Identify and implement operational efficiencies and cost-saving initiatives across the network.
• Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.
• Compile regular operational and performance reports for the Retail Director, providing insights and recommendations.

QUALIFICATIONS, EXPERIENCE & KNOWLEDGE:

• Bachelor's degree in business management, Retail, Operations, or a related field (preferred)
• 5+ years in a retail operations role, preferably within the fuel or FMCG sectors
• Experience managing multi-site operations
• Strong people management and stakeholder engagement skills

KEY ATTRIBUTES:

• Strategic thinking and execution
• Leadership and team development
• Analytical and financial acumen
• Strong understanding of retail operations and customer service
• Excellent communication and interpersonal skills
• Ability to work across diverse geographic areas

For more information please contact:

Lidia Meyer

EXECUTIVE RETAIL LEADERSHIP OPPORTUNITY: AUTOMOTIVE SECTOR

Location: Centurion (Gauteng, South Africa)

Remuneration: Highly Competitive Executive Package
(R2,000,000+ per annum)

Are you an
Exceptional Retail General Manager
ready to lead one of South Africa's largest and most dynamic
Automotive Retail Dealerships
? We are seeking a proven leader to take the helm of a massive operation defined by high volume and strategic growth.

THE ROLE: SENIOR RETAIL HYPERMARKET MANAGER

Our client is a major player in the automotive retail sector, known for its
hypermarket/large-format dealership model
. This is not a standard store management role; it is a complex, high-pressure operation requiring supreme operational and commercial acumen.

Key Responsibilities & Scope:

• Lead a Mega-Team:
  Oversee all operations, leadership, and performance of a substantial staff complement of
  approximately 238 employees
  .
• P&L & Strategy:
  Drive top-line sales, manage inventory rotation and merchandising standards, and take full ownership of the location's operational efficiency and profitability.
• Sales Excellence:
  Implement aggressive, data-driven sales strategies and customer engagement initiatives across multiple departments.
• Operational Control:
  Ensure continuous compliance with all regulatory (including Health & Safety) and internal audit standards.
• Talent Development:
  Coach, mentor, and elevate a large management and sales team, fostering a culture of high performance and resilience.

WHO WE ARE LOOKING FOR: THE HIGH-IMPACT LEADER

You are a Retail Leader who doesn't just manage—you
coach, strategize, and inspire
. You possess the rare blend of operational discipline and commercial agility.

Essential Experience & Profile:

• 10+ years of progressive Retail Management experience
  is mandatory.
• Proven track record
  leading high-volume operations, preferably within an
  automotive dealership, massive hypermarket, or large-format retail environment.
• Exceptional ability to manage complex sales metrics (conversion rates, basket size, foot traffic) and
  translate data into strategic action.
• A
  Master Communicator
  capable of leading a massive team while maintaining exceptional customer engagement standards.
• Must be proficient in advanced retail systems, CRM, and KPI reporting tools.
• A
  tertiary qualification
  in Retail Management or Business Administration is highly advantageous.

Bonus Traits That Define the Successful Candidate:

• Resilience and Adaptability:
  Thrives under pressure in a fast-paced, unpredictable sales environment.
• Commercial Awareness:
  Deep understanding of profit margins, inventory optimization, and strategic pricing.

APPLICATION INSTRUCTIONS (CONFIDENTIAL)

This is a
Permanent Contract
based in
Centurion
, offering an executive package commensurate with your significant experience and the scale of the operation.

If you are a proven Senior Retail Manager and are ready for the defining leadership challenge in the automotive retail space, apply confidentially now.

Please submit your comprehensive CV and a brief cover letter detailing the scale (staff size, revenue, or inventory value) of the largest retail operation you have managed.

Email:

All applications will be treated with the strictest confidence. The name of the hiring company will only be disclosed to shortlisted candidates.

3L Consulting is recruiting on behalf of a leading retail and wholesale distribution group with a strong national footprint and a proud legacy of supporting independently owned retail stores across Southern Africa. The organisation operates in a highly competitive, fast-paced environment, delivering excellence in retail operations, logistics, and business support.

This opportunity is ideal for a seasoned retail professional with a proven record of driving store performance, developing strong business relationships, and ensuring long-term retailer profitability and sustainability. The successful candidate will provide strategic and operational leadership to a team of Retail Operations Managers, ensuring alignment with group objectives and enhancing retail performance across the division.

Purpose of the position
The purpose of this position is to ensure profitable and sustainable independent retail operations through effective leadership, financial oversight, and strategic business support — driving increased sales and improved performance across the retail network.

Key Performance Areas

• Compile, implement, and manage divisional budgets and capital expenditure plans.
• Review financial performance against targets and implement group strategies and core concepts at retail level.
• Provide leadership and mentorship to a team of Retail Operations Managers.
• Add measurable value to independent retailers through sound business advice and performance management.
• Establish, maintain, and enhance retailer relationships to promote long-term sustainability.
• Identify and manage poor-performing stores, implementing corrective action plans.
• Collaborate with internal support teams (Store Development, HR, Finance, Logistics, and Merchandising) to ensure comprehensive retailer support.
• Drive sales growth and profitability across existing stores and within the distribution network.
• Conduct feasibility studies and assist with new store developments or refurbishments.
• Promote the brand's image and success by working closely with the Store Development and Retail Support teams.
• Provide retail advisory services to assist retailers in achieving operational, financial, and customer service excellence.
• Ensure profitability and sustainable growth at both Distribution Centre (DC) and retail levels.

Requirements

Minimum Requirements

• Matric / Grade 12 Senior Certificate — Mandatory
• Business Management Diploma or equivalent qualification
• Minimum 5 years' retail management experience at Store Manager, Retail Operations Manager, or DC level
• Proven understanding of retail business operations, including finance, merchandising, and logistics
• Valid driver's licence and willingness to travel extensively
• Strong financial and business acumen with a deep understanding of store operations
• Demonstrated leadership and relationship-building skills
• Ability to build and maintain strategic partnerships and influence stakeholders
• Excellent communication and presentation skills, including public speaking
• High level of computer literacy (MS Office and retail management systems)
• Attention to detail, quality orientation, and sound decision-making ability

Desirable Attributes

• Strong business insight with the ability to translate strategy into actionable retail execution
• Commitment to retailer development and continuous improvement
• Commercially minded with a focus on results and sustainability

Benefits

A competitive remuneration package is offered, including vehicle benefits and other standard company benefits aligned with senior management level.

We Are Hiring: Head of Retail Operations

Location:
Cape Town, with national travel

Type:
Full-time

We Are EGG is looking for a strategic, high-impact retail leader to take on the role of Head of Retail

Operations. A pivotal position that ensures the seamless day-to-day functioning of our stores, while supporting our ongoing growth and national expansion.

This is not a behind-the-scenes role. You'll be in the stores, on the ground, and at the table with partners and executives, leading a national retail team, managing store execution, and ensuring the business runs smoothly across multiple locations.

If you're a natural operator who thrives in dynamic, fast-paced environments, has a passion for people and process, and can juggle everything from floor walks and stock issues to expansion plans and performance reporting - this is the opportunity for you.

What You'll Be Doing
National Store Operations Leadership

• Own the daily operational rhythm across all store locations, ensuring each store is trading smoothly and meeting performance standards.
• Lead and coach store managers, team leads, and retail floor staff to deliver consistently high customer experiences.
• Conduct floor walks, team check-ins, and operational reviews regularly to drive retail excellence.
• Oversee visual merchandising, service standards, rollouts, and stock flow across all departments.

Team Alignment, Coaching & People Development

• Act as the main bridge between HQ and in-store teams, ensuring alignment across priorities, communication, and execution.
• Build strong team culture, foster accountability, and support talent development across the retail function.
• Lead performance management processes, coaching teams through growth and change.
• Support recruitment, onboarding, and training for new retail hires.

Partner & Brand Coordination

• Work closely with brand partners and merchandising team to ensure optimal in-store presence, VM alignment, stock availability, and sales performance.
• Drive collaboration between store teams and partner brands, resolving challenges and maximising mutual success.
• Assist in managing partner onboarding and offboarding, including setup, teardown, and systems alignment.

Expansion & Strategic Projects

• Lead the operational execution of store launches, relocations, and refits, working with landlords, designers, contractors, and broader teams.
• Oversee logistical planning, team coordination, and store readiness for new openings.
• Roll out special projects and operational initiatives that drive efficiencies or improve store experience.

Retail Performance & Reporting

• Track and analyse
  key retail KPIs
  (sales, conversion, sell-through, etc.) to inform decision-making and improvements.
• Report on performance across stores, departments, and brand partners weekly and monthly.
• Assist in setting store targets, forecasting sales trends, and planning for seasonal activations.

Who you are

A senior retail leader with 5–10 years' experience in operations, area management, or multi-store retail leadership

A strong communicator and collaborator, equally comfortable with front-line staff, brand partners, and executives

Deeply hands-on and executional, not afraid to roll up your sleeves and solve problems on the ground

Calm under pressure, solutions-oriented, and naturally agile in fast-paced environments

Highly organised, with strong project management and people-coaching skills

Tech-savvy and data-driven, able to turn numbers into insights and insights into action

Bonus: experience in multi-brand retail or curated concept stores

Why join We Are EGG?

We Are EGG is not just a store - it's a retail platform, blending culture, curation, and commerce to help brands thrive in a modern world. With stores in Cape Town and Johannesburg and more on the horizon, we are entering our next phase of growth, and we need a Head of Operations who can lead that charge.

You'll be joining a tight-knit team, working closely with our executives and team to build the future of EGG.

If you haven't heard back from us within 5 working days, please consider your application unsuccessful.