233 Retail Sector jobs in South Africa

• The successful candidate will be report to the Regional Sales Manager
• Primarily responsible for driving sales within the customer base to achieve set budgets.
• Setting goals to achieve the budget.
• Organise personal strategy by maximising the ROI for their specific database.
• Sitting with supervisor on planning & deals.
• Planning and Preparation.
• Qliksense daily, weekly & monthly sales tracking, management of sample & free stock budget.

• Minimum 3 years' experience in FMCG environment.

• Matric certificate. Post matric qualification will be an added advantage.
• Exceptional communication and negotiation skills, with a proactive approach to customer service.
• Strong budget and reporting skills.
• Computer Literate.
• Deadline driven with excellence in all tasks.
• Ability to work independently in a self-disciplined manner.
• A valid driver's license and willingness to travel locally.

ABOUT THE JOB:

JOB PURPOSE:

To manage the retail channel in the Private Sector which includes Dischem, Clicks and other independent groups (such as Arrie Nel & Van Heerden). This includes, in conjunction with the Trade Engagement Manager, commercial negotiations and channel access strategies.

Responsible for:

• Managing the commercial aspects of the Private Sector Retail Channel.
• Developing and managing the relationships with the Key Accounts within the channel – including, but not exclusively, Dischem, Clicks, Van Heerden Group, Arrie Nel Group.
• Ensuring the listing of Sanofi brands, including, but not exclusively, the Generics Portfolio.
• Providing guidance to the business in terms of developments within this channel as well as competitor activities and plans to mitigate associated risks.
• In collaboration with the Trade Engagement Manager, implement go-to-market strategies that encompass digital channels and digitization of the sales effort.
• Providing strong support and guidance to the Trade Team in transforming the organization into a digitally driven, market leading commercial operation within the Retail Pharmacy Channel.

KEY ACCOUNTABILITIES:

• Deliver the expected sales performance from the Retail Pharmacy Channel.
• Driving increased engagement with retail customers to enhance the performance of the Sanofi brands within the channel.
• Create metrics for measuring the performance of the Key Accounts within the retail channel for specific brands.
• Continuous refinement of the channel strategies together with the Commercial Manager for the Private Sector business.
• Implement a cohesive and coherent strategy to improve Sanofi's engagement levels with the retail pharmacy channel.
• Continually assess the GtM strategy to determine the optimal levels of engagement, data optimization and commercial policy within the retail channel.
• Monitor performance and resource allocation to ensure appropriate use of available resources in line with the Global Sanofi strategy, adjusted for local conditions.

ABOUT YOU:

Education:

• Grade 12 with Exemption/Bachelor's Pass
• Undergraduate degree in Business or Health Sciences.
• Financial qualification preferable.

Relevant Experience:

• Pharmaceutical sales experience, preferably pharmacy sales experience.
• Knowledge of the Key Accounts that drive the business.
• Working knowledge of the pharmaceutical supply chain, integrated wholesalers and prevailing funding environment.
• Proven ability to work within a VUCA (volatility, uncertainty, complexity & ambiguity) environment.
• Experience with Microsoft analytical tools as well as AI (Co-Pilot and ChatGPT).

Core Competencies:

• Detailed knowledge of the South African healthcare system and channels of supply and service delivery.
• Demonstrates ability to understand financial, regulatory and legislative issues that affect the sales performance of Sanofi, as well as the healthcare ecosystem within which Sanofi operates in South Africa.
• Knowledge of current health care legislation and its impact on the commercial performance of Sanofi SA.

• Able to utilize available data to perform analyses and to prepare detailed plans of action – that are implemented and measured periodically.
• Excellent communication skills and demonstrates intercultural adaptability and sensitivity.
• Clear communication with the business that promotes professional conduct and high performance from the team.
• Demonstrates proactive thinking skills and ability to make decisions with strong business acumen (Thoughtful Risk Taking).
• Uses time effectively and efficiently, sets priorities and commits to the outcomes from a project or initiative.

• Implements and lives the Sanofi values (Lead Together, Be Bold, Aim Higher & Act for Patients).
• Able to conduct root cause analysis and implement CAPA principles (corrective actions and preventive actions) when it comes to management of the relationship with key retail decision makers and relationships.
• Practices thoughtful risk taking designed to deliver transformative performance.
• Constantly challenges self, and others, in a constructive way to deliver Sanofi's commercial objectives.
• Shows integrity, tenacity, resilience and adaptability in complex situations and often changing environments.
• Handles pressure and commits to, and respects, deadlines

Sanofi IS AN EQUAL OPPORTUNITY EMPLOYER If you are interested in applying for this vacancy and you are confident that you meet the criteria set out in the advertisement kindly click on the link below.

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Overview

RETAIL OPERATIONS MANAGER plays a key strategic and operational role in driving performance across the company’s retail fuel network. Working closely with Area Managers and reporting to the Retail Director, this role ensures that retail sites operate efficiently, deliver excellent customer service, and achieve sales, compliance, and profitability targets.

• Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail fuel sites to ensure smooth, safe, and compliant operations.
• Support and manage the Retail Support Officer to deliver outstanding performance.
• Monitor and analyse sales, margin, and volume performance across all sites. Identify underperforming retail sites and implement corrective action plans.
• Translate the Retail Director’s strategic objectives into operational plans and guide Area Managers in execution.
• Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ) standards. Conduct regular audits and follow-ups.
• Drive initiatives to improve customer service and ensure consistent, high-quality customer interactions at all retail sites.
• Provide leadership and support to Area Managers, helping them grow their capabilities.
• Promote accountability and alignment with company values.
• Identify and implement operational efficiencies and cost-saving initiatives across the network.
• Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.
• Compile regular operational and performance reports for the Retail Director, providing insights and recommendations.

• Bachelor’s degree in business management, Retail, Operations, or a related field (preferred)
• 5+ years in a retail operations role, preferably within the fuel or FMCG sectors
• Experience managing multi-site operations
• Strong people management and stakeholder engagement skills

• Strategic thinking and execution
• Leadership and team development
• Analytical and financial acumen
• Strong understanding of retail operations and customer service
• Excellent communication and interpersonal skills
• Ability to work across diverse geographic areas

Overview

• Ensure sales targets are clearly established and measurable.
• Achieve supplier targets / budgets set by the business through the effective implementation of an operational business plan and the resources of the team.
• Actively identify and find new clients and source new business opportunities.
• Oversee the day-to-day operations.
• Continuously engage with stakeholders and give feedback on service excellence levels.
• Produce a sustainable partnership and relationship with each shareholder and stakeholder.
• Manage and implement strategic objectives.
• Maximising profitability (business processes relationship building and leadership).
• Execute lead and manage the implementation of every agreed member business plan.

• Essential Requirements: 7 to 8 years (or more) experience as a Retail Operations Manager and Business Development Manager within the Wholesale Groceries or Food Retail or FMCG Foods industry.
• Must have Retail Operations (multiple supermarket store management) experience.
• Must have BDM category / product experience: Wholesale Groceries Foods Non-perishables etc.
• Must have experience with large Wholesalers and Supermarkets (e.g., Masscash, Makro, SPAR, Pick n Pay).
• Extensive experience with Store Operations, Sales, New Business and Supplier Relations, Store Marketing, Negotiations, etc.

Salary details available upon request.

Employment Type : Full-Time

Experience : years

Vacancy : 1

Aviation Safety, Accounts Reconciliation, Generator, Highway Design, Account Development, Corporate Risk Management

About Allan Gray

Allan Gray is Africa’s largest privately-owned investment management company, managing more than R500bn of assets. We are focused on generating long-term wealth for our clients, who include individuals, retirement funds, insurers, trusts, companies and foundations. They invest through our focused range of unit trusts, retirement products and life insurance investment pools or in segregated portfolios across both the Institutional and Retail business. Our headquarters are in Cape Town, with additional offices across South Africa, as well as in Guernsey, Namibia and Botswana.

Why should you consider Allan Gray?

Our steadfast commitment to long-term investing extends to our people, our greatest assets. You will spend your days doing meaningful work and engaging with smart, inspiring colleagues. Growth is an essential part of your journey at Allan Gray, and leaders are accessible to help you develop your skills and set you up for success. Your physical and mental well-being are priorities, and access to services to support you in these areas are provided.

The position is within the Retail Operations division, an area responsible for processing transactions from clients and independent financial advisers, as well as providing administrative support for the firm’s retail investment offering.

The purpose of the role is to ensure the high service standard at Allan Gray is maintained through building strong client relationships and delivering excellent client service to our clients and independent financial advisers. You will be responsible for ensuring all incoming instructions are responded to and processed and any pending instructions are followed up on. You will report to a team leader, which requires you to work actively within a team but also independently.

• Checking and accurately processing all incoming or pending instructions. These include:
• New business transactions, e.g. opening a new investment account
• Existing business transactions, e.g. where a client adds or withdraws money or makes changes to their investment
• Providing clients and advisers with a superior level of client service through call and email communications, e.g. responding on time and diligently to all requests from clients, advisers and internal business teams
• Maintaining accurate record-keeping on internal systems of all interactions with clients and advisers
• Knowledge of various legislative requirements relating to investment products
• Supporting members of your team and the team leader, e.g. assisting with technical queries, workflow and processes

• Relevant business degree and/or job-related experience
• Sound knowledge of the life insurance industry (including pension funds) and/or the unit trust industry would be an advantage

• Accuracy and attention to detail
• Excellent time management skills
• Excellent problem-solving skills
• Client-focused with strong verbal and written communication skills
• Self-motivated and agile with the ability to function well under pressure
• Intermediate computer literacy skills in Microsoft Word or Excel

The Silo Office, Cape Town.

KEY TASKS AND RESPONSIBILITIES

• Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail fuel sites to ensure smooth, safe, and compliant operations.
• Support and manage the Retail Support Officer to deliver outstanding performance.
• Monitor and analyse sales, margin, and volume performance across all sites. Identify underperforming retail sites and implement corrective action plans.
• Translate the Retail Directors strategic objectives into operational plans and guide Area Managers in execution.
• Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ)standards. Conduct regular audits and follow-ups.
• Drive initiatives to improve customer service and ensure consistent, high-quality customers interactions at all retail sites.
• Provide leadership and support to Area Managers, helping them grow their capabilities.
• Promote accountability and alignment with company values.
• Identify and implement operational efficiencies and cost-saving initiatives across the network.
• Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.
• Compile regular operational and performance reports for the Retail Director, providing insights and recommendations.

• Bachelors degree in business management, Retail, Operations, or a related field (preferred)
• 5+ years in a retail operations role, preferably within the fuel or FMCG sectors
• Experience managing multi-site operations
• Strong people management and stakeholder engagement skills

• Strategic thinking and execution
• Leadership and team development
• Analytical and financial acumen
• Strong understanding of retail operations and customer service
• Excellent communication and interpersonal skills
• Ability to work across diverse geographic areas

• Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail fuel sites to ensure smooth, safe, and compliant operations.
• Support and manage the Retail Support Officer to deliver outstanding performance.
• Monitor and analyse sales, margin, and volume performance across all sites. Identify underperforming retail sites and implement corrective action plans.
• Translate the Retail Directors strategic objectives into operational plans and guide Area Managers in execution.
• Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ)standards. Conduct regular audits and follow-ups.
• Drive initiatives to improve customer service and ensure consistent, high-quality customers interactions at all retail sites.
• Provide leadership and support to Area Managers, helping them grow their capabilities.
• Promote accountability and alignment with company values.
• Identify and implement operational efficiencies and cost-saving initiatives across the network.
• Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.
• Compile regular operational and performance reports for the Retail Director, providing insights and recommendations.

• Bachelors degree in business management, Retail, Operations, or a related field (preferred)
• 5+ years in a retail operations role, preferably within the fuel or FMCG sectors
• Experience managing multi-site operations
• Strong people management and stakeholder engagement skills

• Strategic thinking and execution
• Leadership and team development
• Analytical and financial acumen
• Strong understanding of retail operations and customer service
• Excellent communication and interpersonal skills
• Ability to work across diverse geographic areas