581 Retail Manager jobs in Gauteng

Westfalia Fruit Products situated at Midrand, has a permanent vacancy for a suitably qualified and experienced Retail Key Accounts Manager.

The Retail Key Account Manager will be responsible for driving sales growth and fostering strong relationships with key retail accounts in the South African market. Working closely with the Regional Sales Manager, the successful candidate will develop and execute strategies to expand our footprint, optimize sales performance, and maximize profitability. This role offers an exciting opportunity to make a significant impact on our business and contribute to our continued success.

Key Responsibilities:

• Develop and maintain strong relationships with key retail accounts (Spar, Pick n Pay and Checkers/Shoprite), serving as a point of contact and ensuring exceptional levels of customer service.
• Collaborate with the Regional Sales Manager to develop strategic plans for expanding our presence in the South African retail market, including identifying new business opportunities and optimizing existing accounts.
• Drive sales growth by proactively seeking out new business opportunities, negotiating contracts, and closing deals.
• Analyze sales data and market trends to identify opportunities for growth and optimization and make recommendations for strategic initiatives.
• Coordinate with internal teams, including marketing, supply chain, and finance, to support sales initiatives and ensure seamless execution.
• Prepare and deliver presentations to retail clients, showcasing products, promotions, and partnership opportunities.
• Monitor competitor activities and market trends and adjust strategies accordingly to maintain a competitive edge.
• Provide regular reports and updates to management on sales performance, market trends, and key account activities.

Qualifications and Experience:

• Bachelor's degree in management, Marketing, Supply Chain, or a relevant business-focused field (BCom Degree preferred).
• Proven track record of success in key account management and sales within the South African retail landscape.
• Strong understanding of retail operations, including distribution channels, merchandising, and pricing strategies.
• Excellent communication and negotiation skills.
• Highly motivated self-starter with a proactive approach to problem-solving and achieving targets.
• Proficiency in Microsoft Office Suite, particularly Excel, and other relevant software applications.
• Ability to work independently and as part of a team, with a strong focus on collaboration and achieving collective goals.
• Willingness to travel as required.

The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid, and an option to structure an annual bonus.

We are seeking a highly motivated and experienced Regional Retail Manager to join our team. As the Regional Manager, you will be responsible for overseeing and managing the sales operations within a specific region. Provide leadership to the assigned region, overseeing retail activities at stores. Reviews and analyzes regional sales and operational records and reports; uses data to project sales, determine profitability and targets, and to identify potential new markets.

1. Manage the day-to-day running of all stores in Gauteng.
2. Maximise profits while minimising costs.
3. Ensure promotions are run accurately to reduce wastage.
4. Ensure colleagues are all working to meet excellent customer care standards.
5. Manage and motivate teams to increase sales and ensure efficiency.
6. Analyse sales figures and forecast future sales.
7. Interpret trends to facilitate planning.
8. Conduct appraisals, counselling, and performance reviews.
9. Responsible for recruiting and onboarding colleagues.
10. Provide or organise training and development of colleagues.
11. Ensure standards for quality, customer service, and health and safety are met.
12. Resolve health and safety, legal, and security issues.
13. Respond to customer complaints and comments.
14. Organise special promotions, displays, and events.
15. Attend and chair meetings where applicable.
16. Communicate internally on business performance, new initiatives, and other pertinent issues.
17. Perform regular store visits to assist with continuous improvement initiatives.
18. Maintain awareness of market trends in the retail industry.
19. Initiate changes to improve the business.
20. Check banking of stores and sign off.
21. Stand in for off-duty managers due to leave, sick or terminations.
22. Open new stores and ensure the operating system is up to standard.
23. Ensure stocktakes occur in absence of managers.
24. Ensure stores operate according to Nibbly and in2food standards.

1. Quarterly evaluations for all stores.
2. Co-ordination and maintenance of service providers.
3. Preparing, opening, and implementation of new stores.

• Retail / Business Management Diploma or Degree or equivalent qualification.
• Driver’s licence with a reliable car essential.

• At least 3 years’ experience managing a team in the retail environment.
• Experience in opening retail stores is advantageous.

• Role will be based in Gauteng.
• The incumbent is required to attend 2 months of in-person training in Cape Town prior to appointment.

Market Related

Shortlisted applicants may be required to undergo relevant psychometric assessments and interview screening. In2food will act in accordance with its Employment Equity and Transformation goals. Applications close on 16 February 2024.

If you have not been contacted within one (1) week of the closing date of this advertisement, please accept that your application was unsuccessful. In2food reserves the right to employ.

• Grade 12
• Diploma/Degree in Retail or Business or related qualification will be advantageous

• Minimum of 5 years experience working in a retail environment, ideally in a managerial or leadership level.

• Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
• Knowledge of stock management systems like ERP, Meat Matrix, e.t.c.
• Knowledge and understanding of FMCG environment and related legislation.
• Management of perishable products with short shelf life especially in meat industry.
• Understanding of retail consumer behaviour and purchasing trends.
• Understading of the retail and meat market.

• English Proficiency (read, write and speak).
• Excellent verbal and written communication skills.
• Proficient in MS Office Suite.

• Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.
• Excellent interpersonal skills and ability to communicate effectively.
• Exceptional customer service and people management skills.
• Energetic and self-starter.

• Place orders with factories and other suppliers
• Follow up on orders
• Manage deliveries, delivery dates and stock upon arrival
• Manage stock order volumes

• Receive ordered stock
• Report delivery shortfalls, and damages
• Follow up on non-received stock
• Capture received stock on Meat Matrix

• Daily stock levels reporting
• Run stock depletion reports- cashiers
• Balance off with stock receiving
• Manage stock levels threshold
• Manage stock shrinkage: stock losses/damages/dumpings

• Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area.
• Always maintain high level of HACCP standards throughout the store.
• Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resulations of the Act.

• Employee Recruitment
• Onboarding and Induction of new employees
• Training and Development
• Employee Relations (Discipline in the workplace)
• Performance Management
• Employee Wellness
• Employee Motivation

• Display of products on the the shelf and create attravtive displays at key points in the store ex: check-out ques.
• Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions.
• Re-arrangement of store shelves and products
• Managing of non-moving items and display areas

• Manage and assist with daily cash ups.
• Minimise cash losses.
• Manage picking up and dropping off of cash in the store.
• Manage cash on ATM.
• Manage safety of cash movement within the store.
• Manage and keep the safe secure and locked at all times.

• Deliver excellent service to ensure high levels of customer satisfaction
• Create a store that meets local needs by building an understanding of customer-product preferences.
• Manage and analyse customer complaints to get insights for improvement of customer satisfaction
• Be the custodian of customer experience and lead brand loyalty
• Responding to customer complaints and comments promptly and accurately.
• Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

• Manage staff clockings via ERS.
• Maintan and understand the system Meat Matrix.
• Manage and maintain CCTV cameras.
• Ensure availability of physical security guards in store.
• Manage the alarm system internally.

Overview

• Ensure sales targets are clearly established and measurable.
• Achieve supplier targets / budgets set by the business through the effective implementation of an operational business plan and the resources of the team.
• Actively identify and find new clients and source new business opportunities.
• Oversee the day-to-day operations.
• Continuously engage with stakeholders and give feedback on service excellence levels.
• Produce a sustainable partnership and relationship with each shareholder and stakeholder.
• Manage and implement strategic objectives.
• Maximising profitability (business processes relationship building and leadership).
• Execute lead and manage the implementation of every agreed member business plan.

• Essential Requirements: 7 to 8 years (or more) experience as a Retail Operations Manager and Business Development Manager within the Wholesale Groceries or Food Retail or FMCG Foods industry.
• Must have Retail Operations (multiple supermarket store management) experience.
• Must have BDM category / product experience: Wholesale Groceries Foods Non-perishables etc.
• Must have experience with large Wholesalers and Supermarkets (e.g., Masscash, Makro, SPAR, Pick n Pay).
• Extensive experience with Store Operations, Sales, New Business and Supplier Relations, Store Marketing, Negotiations, etc.

Salary details available upon request.

Employment Type : Full-Time

Experience : years

Vacancy : 1

Aviation Safety, Accounts Reconciliation, Generator, Highway Design, Account Development, Corporate Risk Management

The role is for a Store Manager position at a furniture and decor retail store in Alberton.

Responsibilities:

• Provide exemplary customer service through product showcasing and staff supervision.
• Schedule and delegate tasks to employees, monitor their performance.
• Ensure smooth store operations.
• Maintain accurate cash balances and perform cash-ups.
• Prepare daily, weekly, and monthly reports.
• Build strong customer relationships and enforce company policies.
• Handle customer concerns both in-store and via phone.
• Collaborate with various departments within the group.

Requirements and Skills:

• Minimum 5 years of retail management experience; experience in furniture retail is advantageous.
• Proficiency in MS Office is essential.
• Sage Evolution experience is a plus.
• Grade 12 / Matric qualification.

Valora is a contemporary jewellery brand offering personalised, meaningful pieces with free engraving, tarnish-free stainless steel, and waterproof designs. We are redefining everyday luxury by combining quality, accessibility, and a memorable customer experience.

We are seeking a passionate and driven Store Manager to lead our flagship Mall of Africa store. The Store Manager will be responsible for driving sales, delivering an exceptional customer experience, and leading a motivated team to embody Valora’s brand values.

• Achieve and exceed monthly sales targets and KPIs.
• Drive daily, weekly, and monthly performance through effective team motivation and coaching.
• Maximise conversion rates by creating a customer-first sales culture.

• Deliver an outstanding and personalised shopping experience for every customer.
• Ensure the store reflects Valora’s premium brand positioning at all times.
• Oversee in-store engraving and personalisation services to guarantee accuracy and quality.

• Recruit, train, and manage a high-performing sales team.
• Conduct regular coaching sessions, performance reviews, and staff development plans.
• Foster a positive, professional, and motivating work environment.

• Maintain impeccable store standards, stock levels, and product presentation.
• Ensure compliance with company policies, cash handling, and security procedures.
• Work with Head Office on new product launches, promotions, and visual updates.

• Provide accurate daily and weekly sales reports.
• Analyse store performance and identify opportunities for growth.
• Act as the main point of contact between the store and Head Office.

• Minimum 3–5 years of retail management experience (fashion, jewellery, or luxury preferred).
• Proven ability to meet and exceed sales targets.
• Strong leadership skills with experience managing a team.
• Excellent customer service and communication skills.
• Highly organised with attention to detail.
• Passionate about jewellery, fashion, and delivering a luxury retail experience.
• Flexible to work retail hours, including weekends and public holidays.

• Competitive salary + performance-based incentives.
• Staff discount on Valora jewellery.
• Training and career development opportunities.
• The opportunity to be part of a growing South African jewellery brand redefining everyday luxury.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail Luxury Goods and Jewelry