178 Retail Management jobs in Cape Town
Workforce Management Analyst - QSR/Retail
Posted 6 days ago
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Job Description
The Workforce Management Analyst plays a critical role in ensuring efficient workforce management. In addition to system administrative functions the role also involves using data and analysis to guide the workforce management process. Through close collaboration with operations, the workforce management analyst will provide real-time support needs as required in relation to workforce planning and execution.
This role is based in-office at our head office in Stellenbosch.
Key Responsibilities:- Collaboration with Operations
- Handle queries from operations related to scheduling/clocking issues and assist to resolve such issues
- Identify issues related to scheduling/clocking and assist in resolving such issues
- Provide ad hoc training to store managers as required in relation to the workforce management system
- Create and update training material in line with changes in the workforce management environment
- Data analysis and visualization
- Utilize SQL queries to translate raw data into powerful insights based on operational needs
- Build rich dashboards to guide the workforce management process
- System administration of Workforce Management System
- Manage user access, system configurations, and troubleshooting related to the workforce management system
- Administer weekly tasks related to scheduling in the workforce management system
- Workforce Planning and Analysis
- Analyze historical and real-time data to assist workforce planning
- Run tests on the scheduling system to identify possible areas for improvement
- Detail-oriented with a proactive, solution-driven mindset
- Excellent communication and interpersonal skills for working across departments
- Strong analytical skills and experience working with Excel/Google Sheets and data visualization tools
- SQL
- Keen to learn
Workforce management analyst - qsr/retail
Posted today
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Business Development/Sales Engineer - (Proposals & Tender Management)
Posted 2 days ago
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3E seeks a Sales Engineer to drive technical sales and client success in Sub-Saharan Africa, with a focus on Southern, Western, Central, and Eastern regions. This role combines technical expertise with commercial acumen, emphasizing proposal development, tender management, and client engagement to expand 3E’s consultancy solutions. You will be the main point of contact with key stakeholders in Sub-Saharan Africa's renewable energy market, proactively identifying, pursuing and landing new opportunities to achieve growth for 3E’s Consultancy business.
The position will be based in Cape Town, with eventual travel nationally and internationally.
This role prioritizes 3E’s Technical Consultancy Services, with SaaS sales being a complementary component of the position.
The ideal candidate has a background within the wind and/or solar business (including hybrid and BESS systems), brings an existing network, a proven track-record of successful business development and sales, and is heavily committed to further growing the 3E business with an innovative mindset.
- You are a technically skilled communicator passionate about renewable energy, with a knack for crafting winning proposals and navigating complex tenders.
- You balance Business Development (lead generation) and Sales (contract signing) beautifully and thrive in an international and dynamic organisation.
- You hold an Engineering degree (Electrical, Sales, Renewable Energy, or related field).
- Your verbal and written communication skills in English and other languages are top-notch.
- Excellent understanding of the renewable energy sector, with an extensive network, notably IPP’s, project developers, lenders and investment funds.
- 3+ years in technical sales or sales engineering, with 1+ years in renewable energy (solar, wind, BESS, or hybrid systems).
- Proven experience in writing proposals and managing national/international tenders (public and private sectors).
- Deep understanding of REIPPP and utility-scale project lifecycle (development, financing, construction, operation).
- Fluency in English; French/Portuguese is a plus.
- You come with project management skills to support colleagues through the execution of business development, especially during the hand-over phase after signature of the contract.
- Proficiency in CRM tools (e.g., HubSpot) and tender platforms.
- Ability to distil technical concepts into compelling commercial narratives.
- Sales Engineer - Proposal & Tender Leadership (70% initial focus):
- Prepare technical-economic proposals for private/public tenders, RFPs, and RFIs, including South Africa’s REIPPP and international bids. Dedicate significant time in the initial months to preparing technical-economic proposals, ensuring a deep understanding of 3E’s services and alignment with client needs.
- Tender Management: Lead the writing, submission, and organization of private/public tenders (national and international), including RFPs, RFIs, and bids offering 3E services
- Ensure compliance with tender requirements, deadlines, and documentation standards.
- Organize and submit bids for utility-scale projects, C&I, collaborating with Engineering and Legal teams.
- Business Development (30% initial focus):
- Leverage knowledge of Sub-Saharan Africa’s renewable energy dynamics, including REIPPP requirements, financing, and project lifecycle (development to operation).
- Identifying most relevant opportunities in the solar and wind market for 3E’s consultancy service in the African sub-Saharan region
- Attend conferences and engage stakeholders (IPPs, developers, lenders) to uncover opportunities.
- Lead and mentor a business development team, providing guidance and support.
- Establish key performance indicators (KPIs) for business development efforts.
- Regularly monitor and report on progress against KPIs, adjusting strategies as needed.
- Utilize CRM (Customer Relationship Management) systems and other technology tools to manage and track business development activities.
- Client Engagement & Technical Sales:
- Act as a technical advisor, delivering tailored demos of Consultancy solutions to address client challenges.
- Follow up with existing clients to identify upselling opportunities and ensure smooth handover to Operations.
- Follow up with existing clients to identify upselling opportunities and ensure smooth handover to Operations post-contract.
In addition to joining a fast-growing international company that promotes a stimulating atmosphere in a highly motivated group of people, 3E offers a unique opportunity to further develop yourself in a company/team with an ambitious growth plan, delivering innovative services.
Furthermore:
- Salary in line with your level of experience
- Salary package: laptop, medical aid allowance, phone allowance, 18 leave days (24 after 1 year of service), 13th check (prorated, end of year), coverage of professional hotel & travel costs, company mobile phone & subscription.
- Career grow potential within a fast-expanding company
- Flexible working /Home office.
- An international environment with projects in over 100 countries worldwide and colleagues of more than 35 nationalities.
Business Development/Sales Engineer - (Proposals & Tender Management)
Posted 22 days ago
Job Viewed
Job Description
3E seeks a Sales Engineer to drive technical sales and client success in Sub-Saharan Africa, with a focus on Southern, Western, Central, and Eastern regions. This role combines technical expertise with commercial acumen, emphasizing proposal development, tender management, and client engagement to expand 3E’s consultancy solutions. As such, you are the main point of contact with the key stakeholders in Sub-Saharan Africa renewable energy market, proactively identifying, pursuing and landing new opportunities to achieve the ambitious growth expected for 3E’s Consultancy business.
The position will be based in Cape Town, with eventually some travel nationally and internationally.
This role prioritizes 3E’s Technical Consultancy Services, with SaaS sales being a complementary component of the position.
The ideal candidate has a background within the wind and/or solar business (including hybrid and BESS systems), brings an existing network, a proven track-record of successful business development and sales, and is heavily committed to further growing the 3E business with an innovative mindset.
- You are a technically skilled communicator passionate about renewable energy, with a knack for crafting winning proposals and navigating complex tenders.
- You balance Business Development (lead generation) and Sales (contract signing) beautifully and thrive in an international and dynamic organisation.
- You hold an Engineering degree (Electrical, Sales, Renewable Energy, or related field).
- Your verbal and written communication skills in English and other languages are top-notch.
- Excellent understanding of the renewable energy sector, with an extensive network, notably IPP’s, project developers, lenders and investment funds.
- 3+ years in technical sales or sales engineering, with 1+ years in renewable energy (solar, wind, BESS, or hybrid systems).
- Proven experience in writing proposals and managing national/international tenders (public and private sectors).
- Deep understanding of REIPPP and utility-scale project lifecycle (development, financing, construction, operation).
- Fluency in English; French/Portuguese is a plus.
- You come with project management skills to support colleagues through the execution of business development, especially during the hand-over phase after signature of the contract.
- Proficiency in CRM tools (e.g., HubSpot) and tender platforms.
- Ability to distil technical concepts into compelling commercial narratives.
What you will be doing:
- Sales Engineer- Proposal & Tender Leadership (70% initial focus):
- Prepare technical-economic proposals for private/public tenders, RFPs, and RFIs, including South Africa’s REIPPP and international bids. Dedicate significant time in the initial months to preparing technical-economic proposals, ensuring a deep understanding of 3E’s services and alignment with client needs.
- Tender Management: Lead the writing, submission, and organization of private/public tenders (national and international), including RFPs, RFIs, and bids offering 3E services.
- Ensure compliance with tender requirements, deadlines, and documentation standards.
- Organize and submit bids for utility-scale projects, C&I, collaborating with Engineering and Legal teams.
- Leverage knowledge of Sub-Saharan Africa’s renewable energy dynamics, including REIPPP requirements, financing, and project lifecycle (development to operation).
- Identifying most relevant opportunities in the solar and wind market for 3E’s consultancy service in the African sub-Saharan region.
- Attend conferences and engage stakeholders (IPPs, developers, lenders) to uncover opportunities.
- Lead and mentor a business development team, providing guidance and support.
- Establish key performance indicators (KPIs) for business development efforts.
- Regularly monitor and report on progress against KPIs, adjusting strategies as needed.
- Utilize CRM (Customer Relationship Management) systems and other technology tools to manage and track business development activities.
- Act as a technical advisor, delivering tailored demos of Consultancy solutions to address client challenges.
- Follow up with existing clients to identify upselling opportunities and ensure smooth handover to Operations.
In addition to joining a fast-growing international company that promotes a stimulating atmosphere in a highly motivated group of people, 3E offers a unique opportunity to further develop yourself in a company/team with an ambitious growth plan, delivering innovative services.
Furthermore:
- Salary in line with your level of experience.
- Salary package: laptop, medical aid allowance, phone allowance, 18 leave days (24 after 1 year of service), 13th check (prorated, end of year), coverage of professional hotel & travel costs, company mobile phone & subscription.
- Career growth potential within a fast-expanding company.
- Flexible working /Home office.
- An international environment with projects in over 100 countries worldwide and colleagues of more than 35 nationalities.
Business development/sales engineer - (proposals & tender management)
Posted today
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Job Description
JML PFSS V&A - Assistant Manager Assistant Store Manager
Posted 1 day ago
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Job Description
Join to apply for the JML PFSS V&A - Assistant Manager Assistant Store Manager role at The Estée Lauder Companies Inc.
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Administrative
- Industries: Personal Care Product Manufacturing
Assistant Store Manager
Posted 1 day ago
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Job Description
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.
Key Responsibilities:
Operational Management
Drive store performance to achieve and exceed sales targets.
Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
Ensure consistent implementation of merchandising and marketing standards.
Attract and retain a strong and loyal customer base.
Inventory Management
Oversee inventory controls and ensure effective stock management.
Monitor store performance in line with stock availability and customer demand.
Customer Service
Ensure exceptional customer experiences that exceed expectations.
Review and act on Mystery Shopper reports and customer feedback.
Resolve product and service-related complaints quickly and effectively.
Lead by example in reinforcing a customer-first culture among staff.
People Management
Train, develop and motivate staff to reach full potential.
Plan for succession and promote internal growth.
Manage performance consistently and fairly.
Foster a positive, engaging and productive working environment.
Administration & Compliance
Ensure strict adherence to company policies, systems, and procedures.
Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.
What We’re Looking For:
Proven retail management experience
Strong leadership and people management skills
Excellent communication and organisational skills
Target and results-oriented mindset
Passion for customer service and retail excellence
Working Hours: Retail hours, including weekends and public holidays
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Assistant store manager
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Assistant Store Manager
Posted today
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Join the Mambo’s Team! – Assistant Store Manager Wanted!
Are you a people person who loves keeping things organised, motivating a team, and making customers smile? Mambo’s Storage & Home in Tableview, Cape Town is looking for an Assistant Store Manager to help us keep our store running like a dream!
What you’ll do:
- Keep the store ticking like clockwork – from stock to staff schedules.
- Lead and inspire a team of retail superheroes.
- Ensure our customers have a WOW experience every time they visit.
- Help implement store promotions and turn browsing into buying !
Who we’re looking for:
- Someone with retail experience (bonus if you’ve managed teams before!).
- A can-do attitude and the ability to solve problems on the fly.
- A love for organisation, numbers, and happy customers .
- Energetic, fun, and ready to roll up your sleeves !
What we offer:
- Competitive salary + performance bonuses
- Fun, friendly work environment
- Staff discounts (because who doesn’t love a bargain?)
- Opportunities for growth and career development
Ready to join the Mambo’s family?
Send your CV and a short paragraph telling us why you’re our next retail superstar
Be part of a store where everyday is a Mambo’s adventure !
REQUIREMENTS
Experience Required:
Minimum of 5 years of sales management experience in retail or relevant customer related experience (e.g., FMCG).
Proven track record in sales generation, managing the achievement of sales goals.
Flexibility to work retail hours.
Proven ability to develop new opportunities and maintain customer relationships while ensuring brand recognition and penetration in market.
Proficiency with Microsoft Office, Word, Excel, Outlook, Power Point, Point of Sales (POS) and stock management system (Cistech/ SAP).
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, stock management, front-of-house (FOH)).
Assistant Manager
Posted 22 days ago
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Job Description
We are currently recruiting for an Assistant Manager: Retail FMCG to join our dynamic team, based in Durbanville - Cape Town.
We are looking for an experienced and energetic Assistant Manager to oversee key operations and ensure the store runs smoothly and profitably. You will work closely with the Store Manager, focusing on achieving departmental targets, driving sales, and ensuring the highest standards of hygiene, customer service, and staff management.
KEY RESPONSIBILITIES
Departmental Management:
- Oversee and manage the profitability and performance of all floor departments.
- Ensure departmental targets are met and exceeded.
- Manage inventory levels to minimize shrinkage and optimize availability.
- Oversee pricing accuracy and ensure compliance with company policies.
- Maintain and manage the Point of Sales (POS) system efficiently.
- Plan, implement, and monitor promotional activities to boost sales.
- Ensure the store is visually appealing and products are merchandised effectively.
- Maintain high standards of cleanliness and organization throughout the store.
- Ensure compliance with health and safety regulations.
- Lead, motivate, and manage the performance of the store team.
- Handle scheduling, training, and development to build a high-performing workforce.
- Recruitment and Discipline staff
- Deliver exceptional customer service by addressing inquiries and resolving complaints promptly.
- Foster strong relationships with customers to encourage loyalty.
- Manage the opening and closing of the store, ensuring smooth daily operations.
- Oversee cash handling, banking, and security procedures.
- A minimum of 3-5 years experience in a retail or FMCG environment, preferably in a managerial or supervisory role.
- Strong organizational and multitasking skills.
- Excellent leadership abilities with a focus on team development.
- Customer-oriented mindset with a commitment to delivering outstanding service.
- Proficiency in retail systems, including Point of Sales (POS).
- A Diploma or Degree in Business, Retail Management, or a related field is advantageous.
“Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”.
- The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.
- Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
- This information is given to us, by you, voluntarily and of your own free will.
- If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
- In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.
- You have the right to access this information while in our possession and make corrections if necessary.
- You have the right to lodge a complaint via email with the office of the Information Regulator, at , if you are unhappy with the manner in which we deal with your information.