11 Radisson Blu Hotel Waterfront jobs in Cape Town

**Additional Information**
**Job Number**
**Job Category** Engineering & Facilities
**Location** AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds (e.g., A/C unit, television, dresser). Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_#LI-Onsite_
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Description

POSITION SUMMARY

Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File track and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g. with regard to employment recruitment transfers and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.

Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and / or point of sale systems. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Safety and Security

• Report work related accidents or other injuries immediately upon occurrence to manager / supervisor.
• Identify and correct unsafe work procedures or conditions and / or report them to management and security / safety personnel.
• Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment.

Policies and Procedures

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Follow company and department policies and procedures.

Ensure uniform nametags and personal appearance are clean hygienic professional and in compliance with company policies and procedures.

Perform other reasonable job duties as requested by Supervisors.

Guest Relations

Assist other employees to ensure proper coverage and prompt guest service.

Communication

Talk with and listen to other employees to effectively exchange information.

Speak to guests and co-workers using clear appropriate and professional language.

Discuss work topics activities or problems with coworkers supervisors or managers discreetly and quietly avoiding public areas of the property.

Prepare and review written documents (e.g. daily logs business letters memoranda reports) including proofreading and editing written information to ensure accuracy and completeness.

Answer telephones using appropriate etiquette including answering the phone within 3 rings answering with a smile in ones voice using the callers name transferring calls to appropriate person / department requesting permission before placing the caller on hold taking and relaying messages and allowing the caller to end the call.

Assists Management

Assist management in screening resumes conducting interviews and selecting new hourly hires using selection tools and systems.

Working with Others

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and / or guests with tact respect diplomacy and confidentiality.

Actively listen to and consider the concerns of other employees responding appropriately and effectively.

Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Physical Tasks

Enter and locate work-related information using computers and / or point of sale systems.

Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance.

Communications and Relations

Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.

Respond to questions requests and concerns from employees and management regarding company and Human Resources programs policies and guidelines.

Inform Human Resources management of issues related to employee relations within the division or property.

Recruitment - Programs and Strategies

Monitor all hiring and recruitment processes for compliance with all local state and federal laws and company policies and standards.

Hiring - New Employees

Create new employee personnel file.

Administration

Maintain confidentiality and security of employee and property records files and information.

Ensure accurate maintenance of all employee records and files (e.g. interview documents I-9s reference checks Drug Free Workplace Policy (DFWP) applicant self-identification forms department orientation check list).

Answer phone calls and record messages.

Analytical Skills

Computer Skills

Learning

Interpersonal Skills

Interpersonal Skills

Diversity Relations

Team Work

Customer Service Orientation

Communications

Communication

Listening

English Language Proficiency

Personal Attributes

Integrity

Positive Demeanor

Dependability

Presentation

Organization

Detail Orientation

Multi-Tasking

Time Management

Computer Skills

Microsoft Office Skills

Administration

Maintaining Confidentiality

Education

High school diploma / G.E.D. equivalent

Related Work Experience

At least 1 year of related work experience

Supervisory Experience

No supervisory experience is required

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

LI-Onsite

LI-TK1

Required Experience :

Unclear Seniority

Key Skills

Invoicing,Facilities Management,HVAC,AIX,Air Pressure Handling,AX

Employment Type : Full-Time

Experience : years

Vacancy : 1

#J-18808-Ljbffr

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_#LI-Onsite_
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
CRITICAL TASKS
Safety and Security
+ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
+ Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
+ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
+ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
+ Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
+ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
+ Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
+ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
+ Follow company and department policies and procedures.
+ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
+ Protect the privacy and security of guests and coworkers.
+ Perform other reasonable job duties as requested by Supervisors.
Guest Relations
+ Assist other employees to ensure proper coverage and prompt guest service.
+ Address guests' service needs in a professional, positive, and timely manner.
Communication
+ Speak to guests and co-workers using clear, appropriate and professional language.
+ Talk with and listen to other employees to effectively exchange information.
+ Provide assistance to coworkers, ensuring they understand their tasks.
Working with Others
+ Support all co-workers and treat them with dignity and respect.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
+ Develop and maintain positive and productive working relationships with other employees and departments.
Quality Assurance/Quality Improvement
+ Comply with quality assurance expectations and standards.
Physical Tasks
+ Stand, sit, or walk for an extended period of time or for an entire work shift.
+ Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
+ Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
General Kitchen
+ Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.
+ Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.
+ Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas.
+ Ensure the quality of the food items and notify manager if a product does not meet specifications.
+ Operate ovens, stoves, grills, microwaves, and fryers to prepare foods.
+ Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests.
+ Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away.
+ Report maintenance issues immediately to appropriate personnel (i.e., management or maintenance).
+ Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management.
+ Maintain kitchen logs for food safety program compliance (e.g., A1, A2, QA).
+ Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations.
+ Inform Chef of any excess food items that can be used in daily specials or elsewhere.
+ Maintain food logs for all food products (e.g., production charts).
Sanitation and Maintenance
+ Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department.
+ Set-up and break down work station with required mise en place, tools, equipment and supplies, ensuring items are to established specs, ensuring adequate fill of containers, storing items appropriately, and cleaning station as appropriate.
+ Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel.
+ Disassemble and assemble kitchen equipment following safety procedures when cleaning.
Kitchen Tools & Equipment
+ Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment.
+ Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes.
Food Preparation
+ Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items.
+ Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
+ Prepare ingredients for cooking, including portioning, chopping, and storing food before use.
+ Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
+ Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption.
+ Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts.
+ Prepare special meals or substitute items, where possible, to satisfy guest requests.
+ Regulate temperature of ovens, broilers, grills, and roasters.
+ Pull food from freezer storage to thaw in the refrigerator, according to freezer pull chart.
Set-up
+ Ensure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards.
+ Serve food (for example, soup, desserts, sides, entrees) in proper portions onto dishes, plates, mugs, and bowls, ensuring proper plate appearance.
+ Inform Food & Beverage service staff of menu specials and out of stock menu items throughout the meal period.
Banquet/Buffet
+ Breakdown work station and return and label back-up items according to proper food handling procedures.
Maintenance, Sanitation, and Cleaning Activities
+ Ensure food storage areas are clean.
CRITICAL COMPETENCIES
Interpersonal Skills
+ Team Work
+ Interpersonal Skills
+ Diversity Relations
Communications
+ Listening
Personal Attributes
+ Dependability
+ Stress Tolerance
+ Positive Demeanor
+ Safety Orientation
+ Adaptability/Flexibility
+ Presentation
+ Integrity
+ Initiative
Organization
+ Multi-Tasking
+ Detail Orientation
Stock and Inventory
+ Food Storage and Rotation
Equipment and Tools
+ Thermometer and Thermostat
+ Temperature Standards
+ Kitchen Tools
+ Kitchen Equipment
+ Cleaning Kitchen Tools/Equipment
Basic Cookery
+ Cooking Standards
+ Thawing Food
+ Recipe
+ Fish Storage
Butcher
+ Protein Storage Guidelines
Set-up
+ Station Setup
Bussing
+ Food Handling
PREFERRED QUALIFICATIONS
**Education**
Technical, Trade, or Vocational School Degree
**Related Work Experience**
At least 4 years of related work experience
**Supervisory Experience**
No supervisory experience is required
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
**#LI-Onsite**
#LI-TK1
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_#LI-Onsite_
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Reservations
**Location** AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
The Group and Conferencing Coordinator plays a key role in both the acquisition and coordination of group bookings and conference business. This role is responsible for proactively securing new business, converting enquiries into confirmed bookings, and managing all event-related logistics to ensure exceptional guest experiences and maximum revenue generation for the hotel.
**KEY RESPONSIBILITIES:**
Business Development & Sales Conversion
+ Proactively respond to group, conferencing, and event enquiries with tailored proposals.
+ Actively pursue new group and conferencing leads through telesales, referrals, and networking.
+ Secure business through timely follow-up, professional communication, and compelling presentations.
+ Convert tentative enquiries into confirmed bookings through effective negotiation and upselling.
+ Maintain a clear pipeline of leads, prospects, and conversions in the hotel CRM.
Client Liaison & Event Planning
+ Engage with clients to understand their vision and specific requirements for each event.
+ Conduct professional site inspections, proposal walkthroughs, and pre-event meetings.
+ Offer creative and practical solutions to enhance the client's experience and event value.
+ Coordination & Internal Communication
+ Prepare and distribute accurate function sheets, rooming lists, and event resumes to relevant departments.
+ Coordinate operational delivery across departments (F&B, Front Office, Housekeeping, Banqueting, AV).
+ Act as the key contact during events to ensure real-time problem solving and client support.
Administration
+ Manage contracts, deposits, billing, and post-event reconciliation in line with company policies.
+ Ensure all administrative records are accurate and up-to-date in systems (CRM/PMS).
+ Track and report on sales conversions, confirmed revenue, and event feedback.
+ Post-Event Engagement & Client Retention
+ Conduct post-event follow-ups and solicit feedback to drive continuous improvement.
+ Build lasting relationships with clients to encourage repeat business and referrals.
Skills & Competencies Required:
+ Proven ability to convert leads into confirmed sales
+ Strong interpersonal, negotiation, and influencing skills
+ High attention to detail and excellent organizational abilities
+ Strong multitasking and problem-solving under pressure
+ Proficient in Microsoft Office, CRM tools, and PMS/event platforms
+ Ability to work flexibly, including after-hours for events when needed
PREFERRED QUALIFICATIONS
+ Minimum 2 years in conferencing, group sales, or events coordination within hospitality
+ Track record of securing and growing conferencing or group business
+ Diploma or degree in Hospitality, Events, or related field is advantageous
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
CRITICAL TASKS
Safety and Security
+ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
+ Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
+ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
+ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
+ Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
+ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
+ Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
+ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
+ Follow company and department policies and procedures.
+ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
+ Protect the privacy and security of guests and coworkers.
+ Perform other reasonable job duties as requested by Supervisors.
Guest Relations
+ Assist other employees to ensure proper coverage and prompt guest service.
+ Address guests' service needs in a professional, positive, and timely manner.
Communication
+ Speak to guests and co-workers using clear, appropriate and professional language.
+ Talk with and listen to other employees to effectively exchange information.
+ Provide assistance to coworkers, ensuring they understand their tasks.
Working with Others
+ Support all co-workers and treat them with dignity and respect.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
+ Develop and maintain positive and productive working relationships with other employees and departments.
Quality Assurance/Quality Improvement
+ Comply with quality assurance expectations and standards.
Physical Tasks
+ Stand, sit, or walk for an extended period of time or for an entire work shift.
+ Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
+ Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
General Kitchen
+ Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.
+ Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.
+ Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas.
+ Ensure the quality of the food items and notify manager if a product does not meet specifications.
+ Operate ovens, stoves, grills, microwaves, and fryers to prepare foods.
+ Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests.
+ Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away.
+ Report maintenance issues immediately to appropriate personnel (i.e., management or maintenance).
+ Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management.
+ Maintain kitchen logs for food safety program compliance (e.g., A1, A2, QA).
+ Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations.
+ Inform Chef of any excess food items that can be used in daily specials or elsewhere.
+ Maintain food logs for all food products (e.g., production charts).
Sanitation and Maintenance
+ Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department.
+ Set-up and break down work station with required mise en place, tools, equipment and supplies, ensuring items are to established specs, ensuring adequate fill of containers, storing items appropriately, and cleaning station as appropriate.
+ Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel.
+ Disassemble and assemble kitchen equipment following safety procedures when cleaning.
Kitchen Tools & Equipment
+ Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment.
+ Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes.
Food Preparation
+ Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items.
+ Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
+ Prepare ingredients for cooking, including portioning, chopping, and storing food before use.
+ Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
+ Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption.
+ Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts.
+ Prepare special meals or substitute items, where possible, to satisfy guest requests.
+ Regulate temperature of ovens, broilers, grills, and roasters.
+ Pull food from freezer storage to thaw in the refrigerator, according to freezer pull chart.
Set-up
+ Ensure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards.
+ Serve food (for example, soup, desserts, sides, entrees) in proper portions onto dishes, plates, mugs, and bowls, ensuring proper plate appearance.
+ Inform Food & Beverage service staff of menu specials and out of stock menu items throughout the meal period.
Banquet/Buffet
+ Breakdown work station and return and label back-up items according to proper food handling procedures.
Maintenance, Sanitation, and Cleaning Activities
+ Ensure food storage areas are clean.
CRITICAL COMPETENCIES
Interpersonal Skills
+ Team Work
+ Interpersonal Skills
+ Diversity Relations
Communications
+ Listening
Personal Attributes
+ Dependability
+ Stress Tolerance
+ Positive Demeanor
+ Safety Orientation
+ Adaptability/Flexibility
+ Presentation
+ Integrity
+ Initiative
Organization
+ Multi-Tasking
+ Detail Orientation
Stock and Inventory
+ Food Storage and Rotation
Equipment and Tools
+ Thermometer and Thermostat
+ Temperature Standards
+ Kitchen Tools
+ Kitchen Equipment
+ Cleaning Kitchen Tools/Equipment
Basic Cookery
+ Cooking Standards
+ Thawing Food
+ Recipe
+ Fish Storage
Butcher
+ Protein Storage Guidelines
Set-up
+ Station Setup
Bussing
+ Food Handling
PREFERRED QUALIFICATIONS
**Education**
Technical, Trade, or Vocational School Degree
**Related Work Experience**
At least 4 years of related work experience
**Supervisory Experience**
No supervisory experience is required
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
**#LI-Onsite**
#LI-TK1
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_#Li-Onsite_
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_#LI-Onsite_
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.