Quality Manager Iso9001

Pretoria, Gauteng Dawning Truth

Posted 1 day ago

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Job Description

Leading defence contractor seeks ISO9001 Quality Manager. Lead team that implements Quality Initiatives.

What the person must be able to do :

This role is in the military R&D and manufacturing sector. As such, the person must be able to execute all job tasks in a cutting-edge military R&D and manufacturing environment. The ideal candidate must be able to understand advanced instrumentation and to ensure effective calibration procedures. A strong background in setting up Quality Management Systems such as ISO 9001 is required. This person will also have management experience, and be able to lead a quality team.

Champion the “Quality Cause” in the business :

  1. Manage the internal (10 person) quality team to ensure achievement of quality goals
  2. Collaboratively work with stakeholders to improve quality in the organisation
  3. Support the larger organisation in attaining quality goals
  4. Drive organisational continuous improvement initiatives
  5. Monitor quality metrics to find and act upon improvement opportunities
  6. Liaise with external quality certification organisations to ensure the organisation complies to international quality best practices such as ISO 9001

Manage all internal quality processes to ensure :

  1. Customer expectations are met and even exceeded
  2. Regularity requirements are adhered to
  3. Operational requirements are met and exceeded
  4. Strategic quality objectives are met

Create and Maintain the following :

  1. Quality Management Policies
  2. Quality Management Systems
  3. Quality Management Processes
  4. Quality Standards
  5. Supporting documentation for all of the above
  6. Ensure that the organisations Quality Management System (QMS) is effectively established, implemented and maintained
  7. Report to top management on the performance of the QMS and any need for improvement
  8. Ensure the promotion of awareness of quality throughout the organisation
  9. Ensure the “Customer Agenda” is promoted throughout the organisation. Help build a culture of customer focus
  10. Liaise with external assessment bodies to ensure quality accreditation and implementation of quality best practices
  11. Manage, motivate and inspire your team to drive the “Quality Cause”.

Background work experience

  1. At 5+ years exposure to ISO 9001
  2. At 5+ years management experience, preference for this time being spent managing a quality team
  3. Background in instrumentation and calibration strongly advantageous
  4. BEng / BSc (pref with Physics major) or equivalent qualification
  5. 3+ years experience working in an organisation that designs, develops, manufactures and supports high tech products
  6. Project Management experience strongly advantageous. Preference for project management of strategic initiatives

Type of Person

Qualify In

  1. Action orientated
  2. Analytical thinker
  3. Strong leadership skills – Leads as a member of the team
  4. Strong interpersonal skills
  5. Strong communication and presentation skills
  6. Natural coach and mentor
  7. Strong project management and facilitation skills
  8. Success orientated

Qualify Out

  1. Emotionally cold
  2. Focuses on numbers and forgets about people
  3. Wants to be spoon fed
  4. Lethargic
  5. Confined to Analysis-Paralysis

Personality Summary :

You will be an action orientated person who takes initiative. You will be a strong leader who naturally earns the respect of your team. You will be success driven, and be someone who like to accomplish positive results. You may also be a competitive person.

You will have strong people skills. You will be good with reading emotions. You will be able to persuade people to following you using your natural charm.

You will be strong with analysis and understanding opportunities to improve the way the business is run. You will enjoy working with facts and figures. You will have a natural talent for designing effective, efficient business processes.

You may also have strong administrative capability. You may be very strong with running administrative processes.

Benefits of this Role :

  1. One of the world’s leading Defence Contractors
  2. Cutting edge R&D and Manufacturing firm (The place you want to work)
  3. Opportunity to work in a cutting edge environment
  4. Technical challenge and growth
  5. New project challenges to overcome
  6. Personal growth

Reports to : Head Business Support Services

Salary : R500K to R600K per annum negotiable. Dependent on experience.

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Pharmacovigilance & Quality Manager

Pretoria, Gauteng Health Window

Posted 27 days ago

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Job Description

Health Window is looking for a PV & Quality Manager to join our team in Pretoria East.


The successful candidate will:

  • Build and maintain effective relationships with Pharmaceutical Customers’ Pharmacovigilance Departments;
  • Understand and keep track of contractual Pharmacovigilance requirements for all Pharmaceutical Contracts;
  • Ensure compliance to contractual Pharmacovigilance requirements;
  • Ensure Pharmacovigilance reconciliation are completed and submitted in line with contractual requirements and within set deadlines and documentation and evidence is saved;
  • Ensure new employees completes all required Adverse Events and Product training required and evidence of training is saved prior to Agents working on programs;
  • Manage and ensure new and annual Pharma/ad-hoc trainings are completed for all employees as per contractual requirements;
  • Save all relevant training registers and certificates in appropriate folders for audit purposes;
  • Ensure Call Quality is completed for relevant business units monthly in line with Standard Operating Procedures;
  • Manage the Quality Assurance process (“QAs”), drive QA KPIs, performance and productivity of the QA Team;
  • Perform Call Quality spot checks on QA assessments on a monthly basis;
  • Ensure Call Quality warnings and disciplinary procedures for relevant business units are completed in line with procedures;
  • Assist Team Leaders with the relevant performance reviews and disciplinary processes;
  • Manage and update SOPs for the PV & QA Department;
  • Assist Management with PV related agreements and administrative tasks.


Qualifications and Experience:

University Degree in any related field (required)

Experience as manager working in PV / adverse event reporting / call center environment preferred

  • First Floor, Building B, The Woods, 41 De Havilland Crescent, Persequor Techno Park, Pretoria, South Africa
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Quality Manager (Automotive)

Pretoria North, Gauteng Hlabahlosile

Posted 11 days ago

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Job Description

Quality Manager

We have an exciting opportunity for a Quality Manager in the Gauteng

Duties:

To develop, manage, and continuously improve quality system standards and procedures. Effective Communication and Problem Solving to optimize positive customer relationships. Oversee the daily activities of the Quality Department at the plant level.

  • Respond, react to, and initiate Corrective and Preventative Action for customer concerns using Cross cross-functional team approach.
  • Provide ongoing training and support for Quality initiatives.
  • Internal Audit Team Leader. Coordinate and perform internal audits according to schedule
  • Coordinate Material Review Board disposition of Hold Product and received goods
  • Support launch activities and provide training and awareness on the floor for new programs.
  • Quality Manager is responsible for the determination of KPI performance metrics
  • Champion corrective actions, and provide customer support as required
  • Support plants with sort activities or visits, as required.
  • Support supplier sourcing criteria and supplier performance improvement as required
  • Utilize Microsoft applications
  • IATF Specific Roles and Responsibilities
  • Supplemental training in APQP, PPAP, FMEA, and IATF Systems/Auditing.

Qualifications:

5 years + experience in a Quality Management position or equivalent

5 years’ experience in the Automotive Industry

Post-secondary education required

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QUALITY CONTROL INSPECTOR

Centurion, Gauteng Techbridge Recruitment

Posted 4 days ago

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Job Description

Overview

Our client in the Electrical Construction (Renewable) industry is seeking a dedicated Quality Inspector to join their electrical construction team, specializing in renewable energy projects.

This role requires a multi-disciplinary technical background and proven experience in quality control processes within the renewable energy sector. The successful candidate will be responsible for ensuring all project activities meet stringent quality standards and regulatory requirements.

Responsibilities
  • Interpret drawings and ensure the physical work matches the drawings
  • Attend to administrative functions as required (in alignment with the above)
Qualifications
  • Experience: 2-4 years

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Quality Control Assistant

Centurion, Gauteng FACT

Posted 5 days ago

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Job Description

To ensure that all materials and processes adhere strictly to customer specifications and internal quality standards, and to oversee the implementation and compliance of quality systems within the production division.

  • PRINCIPAL ACCOUNTABILITIES

Accountabilities

Key Performance Indicators (KPIs)

Support in determining, negotiating, and agreeing upon in-house quality procedures, standards, and specifications

Clearly documented quality procedures aligned with ISO and customer expectations

Ensure adherence to quality, health, and safety standards across the plant

Zero non-conformities and audit failures; reduced incident reports

Monitor and ensure that manufacturing processes comply with defined quality standards

Regular inspections, compliance audits, and corrective actions documented and implemented

Conduct and document quality testing (pre-production, in-process, and final product)

100% completion of quality checklists and sampling reports

Follow established procedures, ISO guidelines, and maintain proper documentation

ISO compliance and audit-readiness at all times

Act as a catalyst for continuous improvement in quality and operational efficiency

Number of improvement initiatives implemented per quarter; measurable performance improvements

Lead, manage and motivate quality control staff to meet departmental goals

Achievement of departmental KPIs; performance reviews and development plans completed on time

Monitor and document critical control points (CCPs) regularly

Accurate and timely CCP logs with corrective actions recorded

Ensure customer requirements and service standards are understood and implemented

Positive customer feedback; low rate of quality-related returns or complaints

  • INTERACTIONS

Internal :

  • Production Department
  • Purchase / Procurement
  • Planning and Production Control (PPC)
  • Maintenance and R&D (as applicable)

External :

  • Customers and end-users (for quality audits, complaints, and resolution)
  • Raw material vendors and external testing laboratories
  • Certification bodies (for ISO or regulatory audits)
  • SKILLS AND KNOWLEDGE

Educational Qualifications :

  • Post Graduate Diploma in Plastics Technology / CIPET or
  • Diploma in Plastics / Mechanical Engineering or related field

Relevant Industry Experience :

  • 5–7 years of experience in a Packaging Manufacturing Industry with hands-on exposure to Quality Control and Assurance

Technical Skills :

  • In-depth knowledge of packaging processes (lamination, extrusion, printing, slitting, sealing)
  • Experience with lab instruments and testing procedures (tensile strength, bond strength, GSM, COF, WVTR, etc.)
  • Proficiency in ISO 9001 / ISO 22000 / HACCP and other quality management systems
  • Skilled in preparing audit documentation, process documentation, and quality SOPs

Behavioral Skills :

  • Strong analytical and problem-solving ability
  • Detail-oriented with a commitment to accuracy and process compliance
  • Effective communicator and team leader
  • Ability to manage cross-functional teams under pressure
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Quality Control Assistant • Centurion, South Africa

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Quality Control Assistant

Centurion, Gauteng Future Africa Consulting (Pty)Ltd

Posted 5 days ago

Job Viewed

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Job Description

  • JOB PURPOSE
  • To ensure that all materials and processes adhere strictly to customer specifications and internal quality standards, and to oversee the implementation and compliance of quality systems within the production division.

    • PRINCIPAL ACCOUNTABILITIES
    • Accountabilities

      Key Performance Indicators (KPIs)

      Support in determining, negotiating, and agreeing upon in-house quality procedures, standards, and specifications

      Clearly documented quality procedures aligned with ISO and customer expectations

      Ensure adherence to quality, health, and safety standards across the plant

      Zero non-conformities and audit failures; reduced incident reports

      Monitor and ensure that manufacturing processes comply with defined quality standards

      Regular inspections, compliance audits, and corrective actions documented and implemented

      Conduct and document quality testing (pre-production, in-process, and final product)

      100% completion of quality checklists and sampling reports

      Follow established procedures, ISO guidelines, and maintain proper documentation

      ISO compliance and audit-readiness at all times

      Act as a catalyst for continuous improvement in quality and operational efficiency

      Number of improvement initiatives implemented per quarter; measurable performance improvements

      Lead, manage and motivate quality control staff to meet departmental goals

      Achievement of departmental KPIs; performance reviews and development plans completed on time

      Monitor and document critical control points (CCPs) regularly

      Accurate and timely CCP logs with corrective actions recorded

      Ensure customer requirements and service standards are understood and implemented

      Positive customer feedback; low rate of quality-related returns or complaints

    • INTERACTIONS
    • Internal :

    • Production Department
    • Purchase / Procurement
    • Planning and Production Control (PPC)
    • Maintenance and R&D (as applicable)
    • External :

    • Customers and end-users (for quality audits, complaints, and resolution)
    • Raw material vendors and external testing laboratories
    • Certification bodies (for ISO or regulatory audits)
    • SKILLS AND KNOWLEDGE
    • Educational Qualifications :

    • Post Graduate Diploma in Plastics Technology / CIPET or
    • Diploma in Plastics / Mechanical Engineering or related field
    • Relevant Industry Experience :

    • 5–7 years of experience in a Packaging Manufacturing Industry with hands-on exposure to Quality Control and Assurance
    • Technical Skills :

    • In-depth knowledge of packaging processes (lamination, extrusion, printing, slitting, sealing)
    • Experience with lab instruments and testing procedures (tensile strength, bond strength, GSM, COF, WVTR, etc.)
    • Proficiency in ISO 9001 / ISO 22000 / HACCP and other quality management systems
    • Skilled in preparing audit documentation, process documentation, and quality SOPs
    • Behavioral Skills :

    • Strong analytical and problem-solving ability
    • Detail-oriented with a commitment to accuracy and process compliance
    • Effective communicator and team leader
    • Ability to manage cross-functional teams under pressure
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    Quality control assistant

    Centurion, Gauteng Future Africa Consulting

    Posted 1 day ago

    Job Viewed

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    Job Description

    permanent
    JOB PURPOSE To ensure that all materials and processes adhere strictly to customer specifications and internal quality standards, and to oversee the implementation and compliance of quality systems within the production division. PRINCIPAL ACCOUNTABILITIES Accountabilities Key Performance Indicators (KPIs) Support in determining, negotiating, and agreeing upon in-house quality procedures, standards, and specifications Clearly documented quality procedures aligned with ISO and customer expectations Ensure adherence to quality, health, and safety standards across the plant Zero non-conformities and audit failures; reduced incident reports Monitor and ensure that manufacturing processes comply with defined quality standards Regular inspections, compliance audits, and corrective actions documented and implemented Conduct and document quality testing (pre-production, in-process, and final product) 100% completion of quality checklists and sampling reports Follow established procedures, ISO guidelines, and maintain proper documentation ISO compliance and audit-readiness at all times Act as a catalyst for continuous improvement in quality and operational efficiency Number of improvement initiatives implemented per quarter; measurable performance improvements Lead, manage and motivate quality control staff to meet departmental goals Achievement of departmental KPIs; performance reviews and development plans completed on time Monitor and document critical control points (CCPs) regularly Accurate and timely CCP logs with corrective actions recorded Ensure customer requirements and service standards are understood and implemented Positive customer feedback; low rate of quality-related returns or complaints INTERACTIONS Internal : Production Department Purchase / Procurement Planning and Production Control (PPC) Maintenance and R&D (as applicable) External : Customers and end-users (for quality audits, complaints, and resolution) Raw material vendors and external testing laboratories Certification bodies (for ISO or regulatory audits) SKILLS AND KNOWLEDGE Educational Qualifications : Post Graduate Diploma in Plastics Technology / CIPET or Diploma in Plastics / Mechanical Engineering or related field Relevant Industry Experience : 5–7 years of experience in a Packaging Manufacturing Industry with hands-on exposure to Quality Control and Assurance Technical Skills : In-depth knowledge of packaging processes (lamination, extrusion, printing, slitting, sealing) Experience with lab instruments and testing procedures (tensile strength, bond strength, GSM, COF, WVTR, etc.) Proficiency in ISO 9001 / ISO 22000 / HACCP and other quality management systems Skilled in preparing audit documentation, process documentation, and quality SOPs Behavioral Skills : Strong analytical and problem-solving ability Detail-oriented with a commitment to accuracy and process compliance Effective communicator and team leader Ability to manage cross-functional teams under pressure #J-18808-Ljbffr
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    Quality Assurance Manager

    Pretoria, Gauteng Creative Leadership Solutions

    Posted 13 days ago

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    Job Description

    Minimum education (essential):
    • Relevant trade certificate (Metrology, Tool, jig and die maker or a related trade).
    Minimum education (desirable):
    • National Diploma or Degree in Quality Management, or closely related discipline.
    • Further qualification in Quality Management (e.g., ISO 9001 Lead Auditor).
    • Postgraduate qualification in engineering or quality systems.
    • Degree in Engineering (Mechanical, Industrial, Manufacturing).
    Minimum applicable experience (years):
    • 5+ Years experience in Quality Assurance.
    • 2 Years in a management or leadership position in a relevant industry.
    Required nature of experience:
    • Quality management in a CNC machining or precision manufacturing environment.
    • Leadership of a quality control/assurance team.
    • Use of measurement and inspection instruments (including CMM, micrometers, callipers, gauges etc).
    • Supplier quality management and audits.
    • Root cause analysis and corrective/preventive actions (CAPA).
    • Implementation and maintenance of ISO 9001 (or AS9100) QMS.
    • Preference will be given to a candidate who also has experience in surface treatment processes and the management of the quality aspect thereof, including chromate conversion, anodising, passivation, electro- and electroless plating, specialised painting, and powder coating.
    Skills and Knowledge Required:
    • Technical drawing interpretation.
    • Drawing and tolerancing standards (e.g., ISO 1101, ISO 2768, ISO 128 and other relevant ISO GPS standards related to technical drawings and machining tolerances).
    • Excellent knowledge of measurement and inspection equipment, including understanding its operating principles, correct usage, maintenance requirements, limitations, and appropriate application for different inspection tasks.
    • Quality Management Systems (ISO 9001 or AS9100).
    • Statistical process control (SPC) and quality metrics analysis.
    • Special process quality control (plating, anodising, passivation, powder coating, painting).
    • Excellent computer proficiency (MS Office Excel and Cloudbased systems).
    • Report and proposal writing skills.
    • Internal and external auditing.
    • Good communication, training, and leadership skills.
    Other:
    • Strong attention to detail.
    • Willingness to take ownership of their teams work.
    • Ability to work independently, while always being aware of their contribution to the team and company at large.
    • Ability to plan and prioritise both their and their teams individual actions to meet company deadlines.
    • Physically fit and being able to stand for extended periods.
    • English (Essential).
    • Afrikaans (Preferred).
    Key Performance Areas, Weights and Objectives:
    Quality Management Internal focus area (35%)

    Quality Policy & Culture:
    Lead the development, improvement, communication, and roll-out of the Quality Policy; embed quality behaviours across departments and ensure employees understand how their actions affect overall quality.
    QMS Maintenance & Improvement:
    Maintain, review, and improve the QMS to meet ISO and customer requirements by translating external requirements into clear internal procedures, work instructions, and controls.
    Controls, Documentation & Change:
    Develop, implement, and maintain internal controls, document control, Standard Operating Procedures (SOPs), forms, and quality procedures; manage change control to drive adoption of QMS processes.
    Internal Audits & CAPA:
    Plan, schedule and conduct internal process/product audits; report non‑c formances, lead rootâ€cause analysis and corrective or preventive actions, and verify effectiveness of actions closed.
    Continuous Improvement & Metrics:
    Lead continuous improvement initiatives using data (SPC, trend analysis, scrap/rework metrics); prepare inputs for Management Review and drive agreed actions to closure.
    People & Training:
    Lead, supervise and train QC personnel; maintain a competence/skills matrix, deliver toolbox talks/induction, and ensure resources are adequate for current and forecasted workload.
    Cross†unctional Liaison:
    Work closely with Production, Programming and Foremen to ensure parts meet specifications; provide day†o†ay guidance so product quality meets or exceeds customer requirements.
    Inspection Equipment Readiness (interface):
    Coordinate with the Equipment Maintenance & Calibration KPA to ensure inspection, measurement and test equipment are available, fit†or†urpose and controlled.
    Records & Reporting (internal):
    Maintain quality documentation and SOPs; keep risk assessments up to date; prepare internal dashboards and reports for Management Review.

    Regulatory & Customer Compliance External focus area (25%)

    Standards & Customer Requirements:
    Ensure compliance with relevant regulations, standards and customer†pecific requirements across machining and surface†reatment operations.
    Customer Audits & Documentation:
    Plan, host and respond to customer audits; provide required quality documentation (e.g., inspection reports, certificates, compliance/traceability packs) and close out findings.
    Supplier Quality:
    Conduct supplier audits; approve and periodically review suppliers; manage incoming inspection; approve/reject incoming materials based on inspection results; drive supplier corrective actions where needed.
    Certifications & Registrations:
    Maintain facility and product registrations with relevant authorities; coordinate external certifications and surveillance activities as applicable (e.g., ISO 9001).
    Surface†reatment Compliance:
    Oversee compliance of chromate conversion, specialised painting, anodising, passivation, electro†electroless plating and powder†oating to applicable standards and customer specifications; ensure process controls, records and traceability are in place.
    External Liaison & Reporting:
    Act as primary contact for customer quality matters; manage complaints, non†onformances and CAPA communication; provide clear status updates to customers and stakeholders.

    Equipment Maintenance and Calibration (15%)

    Equipment Oversight: Oversee the maintenance, calibration, and certification of inspection, measurement, and test equipment.
    Calibration Records & Compliance: Maintain calibration records and ensure compliance with traceability requirements.
    Equipment Availability: Ensure equipment suitability and availability for production and quality needs.

    Record-Keeping & Reporting (10%)

    Documentation:
    Maintain quality documentation, SOPs, and calibration records.
    Performance Reporting:
    Prepare and present quality performance reports for management review.
    Risk Management:
    Keep risk assessments and associated records up to date.

    Housekeeping (work area) (5%)

    Clean & Organised Workspaces: In order to ensure a safe and efficient work environment, you are responsible to keep your work area clean, neat and well organised.
    Work areas and tools : As these are shared between employees, all employees are expected to maintain a neat and organised work environment so that other employees can readily find the required tools, or take over a work area.
    Waste Removal: Scrapped, damaged or unusable parts are to be removed and recycled.
    Safety Reporting: Report unsafe conditions, and rectify where possible.
    (Housekeeping forms part of your daily duties and must form part of your work routine.)

    Stakeholder engagement (8%)

    Team Leadership: As Quality Assurance Manager you will be required to lead your team and build good working relationships with external stakeholders, such as suppliers and subcontractors.
    Motivation & Conflict Resolution: A good manager is able to motivate his team and resolve conflicts quickly.
    Change Management: Manage internal change management to drive adoption of QMS within the company.
    Internal Liaison: Liaise with internal teams and process owners in order to drive quality management within the company.

    Teamwork and Conduct (2%)

    Teamwork: At our client they strive to function as a team, as such, all employees are expected to build good working relationships with their colleagues, and to assist colleagues freely as needed.
    Professional Conduct: As a representative of your team and the company, you are expected to conduct yourself in a professional manner, and refrain from using foul or abusive language.
    Respectful Behaviour: You are expected to treat colleagues, customers and suppliers with respect at all times.



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    Welding Quality Control Inspector

    Centurion, Gauteng Cadcon (Pty) Ltd

    Posted 1 day ago

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    Job Description

    Overview

    Cadcon (Pty) Ltd is a Steel Construction company based in Lyttelton, Pretoria.

    We are looking for an experienced Welding Quality Control Inspector to monitor, inspect and document the fabrication process, ensuring all projects are carried out and completed as per client specifications and in accordance to the company’s Quality/HSE Management System.

    Responsibilities
    • Monitor, inspect and document the fabrication process to ensure projects meet client specifications and comply with the company’s Quality/HSE Management System.
    Credentials / Qualifications
    • Computer Literate (Competent with Microsoft Word, Excel & Outlook)
    • Minimum 3 years experience in the Steel Construction & Fabrication Industry
    • Registered at SAIW as Level 1 or Level 2 Inspector
    • Knowledge of Welding Processes / Procedures & Methods
    • Ability to Read and Interpret Drawings
    • Knowledge of SANS2001-CS1_2017 _ Structural Steel Fabrication Standard
    • Knowledge of AWS D1.1 _ Welding Standard
    • Knowledge of ISO 3834 _ Welding Quality Standard
    • Knowledge of ISO 9001:2015 _ Quality Management Standard
    • Knowledge of Occupational Health & Safety Act
    Personal Requirements
    • Own Transport Essential
    • Valid Driver's License
    • Physically Healthy
    Job Details
    • Job Types: Full-time, Temp to Permanent
    • Contract Length: 3-6 months (Probation)
    • Salary: Negotiable
    • Pay: From R10,00 per hour
    • Work Location: In person

    Please send your full CV and relevant Certificates to

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    Quality / CCC Manager

    Pretoria, Gauteng Abantu Staffing Solutions

    Posted 1 day ago

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    Job Description

    Overview

    Our client in the automotive industry is seeking a Quality / CCC Manager to join their team.

    Minimum Requirements

    • Grade 12 / Matric
    • A Bachelor´s degree is required (or experience)
    • Specific education and training in Quality disciplines including QS9000, continuous improvement, Total Quality Management; PPAP, FMEA, Control plans, DOE and SPC is a requirement
    • 3 years’ experience in the Automotive Industry
    • 5 years’ experience in the Quality field
    • Knowledge of the AIAG Quality planning and Control Plan standard, FMEA´, PPAP , Dimensional layouts, gage/fixture design and Performance/Material testing
    • People development and leadership experience is required

    Job Responsibilities

    • Responsible for ensuring that continuous improvement is made in all Production MEQ Quality Deliverables (e.g.: RPPM, CPPM, IPPM, SPPM, and Warranty/JD Power)
    • Function as the primary point of contact for the operation in responding to critical customer issues, Quality Key measure performance, and other “Customer Specific” initiatives
    • Ensure that their plants successfully implement applicable World Class Quality Systems and are certified / compliant with BOS, QS-9000, VDA 6.1, ISO/TS16949, etc., as appropriate
    • Will be the Customer and Management Representative with the responsibilities as described in the BOS Policy (YFAI-BOS-PY-01-E) section 4.7.
    • Drive continuous improvement of post S.O.P. Supplier Development and Quality performance. This includes leading the MQR and corrective action processes for Supplier issues
    • Assess and approve post S.O.P. Supplier PPAPs and provide the appropriate technical support to help a supplier resolve a critical issue
    • Development of Manufacturing Quality resource budgets, staffing needs, participate in the interview process, and add resources as needed
    • Responsible for ensuring that the Quality team in their plants have the necessary skill levels and technical competence to execute their roles, by development and execution of Individual Development Plans and Performance Reviews for each Quality Engineer that is part of their team
    • Ensure that customer and internally identified quality issues are resolved using the Johnson Controls problem-solving methods (8D Report, Problem Solving Document “PSD”, PCAD, Kepner-Tregoe, etc.)
    • Preparation of necessary corrective/preventive actions, follow-up, verification, and release of corrective actions
    • Assure that all Quality activities are performed according to BOS-, TS 16 949-, ISO 9000 standards and specific customer requirements
    • Ensuring the requirements of China's Implementation Rules for Compulsory Certification of Motor Vehicle Products (for interior trim parts: 2005: No. CNCA-02C-060) will be satisfied, that the complete implementation is secured and adjusted periodically according to the given changes.
    • That the CCC certified products always comply with the Chinese product standard (for interior trim parts: GB ).
    • That a process instruction exists, which regulates the labelling with the CCC logo.
    • A process instruction exists, which ensures that the CCC logo is not applied to either faulty or non-certified products, even on such products that have been modified after certification, without a request to amend certification being provided to the Authority.

    HSEE :

    • Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training
    • Follow required emergency prevention and operational controls
    • Report all accidents, occupational illnesses, and emergencies
    • To be involved in the HSE Policy compilation
    • Ensure that all HSE training required for the department is forwarded to HR
    • Assist where necessary in the evaluation of HSE compliance
    • Monitoring and Measuring – To be involved in all HSE activities for continuous improvement
    • Assist with Contractor Management – All Contractors on-site to comply with HSE Rules and to be approved by HSEE Coordinator
    • Assist in the implementation of HSE Culture
    • Ensure that all measuring equipment is calibrated according to the plan
    • Assist in the HSE Objectives, Targets, and Programs
    • Identify areas requiring Environmental operational controls and assist in implementing adequate controls that will prevent damage to the environment
    • Ensure all HSE documents are controlled and saved in BOS
    • Participate in all HSE Activities – Observation, Feedback, and HSE Management Tour

    Quality:

    • Apply, execute, and maintain function-related BOS issues
    • In addition to the tasks mentioned above, other activities and responsibilities may be individually defined

    Key Competencies / Skills

    • Interpersonal skills and teamwork
    • Leadership
    • Good communication
    • Customer satisfaction and total quality
    • Ownership and commitment
    • Health and safety awareness
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    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
    27. electrical_services Electrical Engineering
    28. bolt Energy
    29. local_mall Fmcg
    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
    36. security Information Security
    37. handyman Installation & Maintenance
    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
    44. supervisor_account Management Consultancy
    45. supervisor_account Manufacturing & Production
    46. campaign Marketing
    47. build Mechanical Engineering
    48. perm_media Media & PR
    49. local_hospital Medical
    50. local_hospital Military & Public Safety
    51. local_hospital Mining
    52. medical_services Nursing
    53. local_gas_station Oil & Gas
    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
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