37 Quality Control Specialist jobs in Cape Town

We are seeking a detail-oriented individual with a strong ability to analyse reports and evaluate scenarios to identify root causes.

Location: Based at our clients office in Cape Town (Bellville).

Key Performance Areas (KPA’s):

The role will include, but is not limited to, the following essential responsibilities:

• Quality Data Management: Analysis, evaluation, distribution, and documentation of customer reports; follow-up communication; assistance with claim evaluations and quantification; temperature analysis.
• Account Sale & Invoice Verification: Reviewing quality-linked data for accuracy.
• Annual Quality Data Analysis: Compilation of grower review reports based on collected insights.
• Pre-shipment Inspections: Coordination and result management onto the ERP system.
• Administrative Duties: Various essential tasks supporting quality control processes.
• Ad Hoc Fruit Quality Inspections: Conducting and reporting on pre-shipment inspections.

Education & Experience:

• Degree or Diploma in Agriculture
• 3-5 years of experience in the fruit export industry
• Strong administrative and time management skills
• Knowledge of table grapes, stone fruit, citrus, pome, avocado, strawberry & blueberry products
• Good computer skills (Office 365 Outlook, Excel, and pivot tables)
• Understanding of fruit production, packaging, supply chain, and marketing dynamics

Candidate Profile & Inherent Qualities:

• Leadership, accountability, and teamwork skills
• Excellent interpersonal and communication abilities
• Comfortable working across multi-cultural boundaries
• Strong analytical ability and attention to detail
• Proactive, energetic, disciplined, and focused
• Ability to multitask and work under pressure within time constraints, while maintaining the commitment to completing tasks efficiently

Overview

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Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We’re Looking For
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

What You’ll Be Doing
The Quality Engineer will undertake the responsibility for analyzing, planning, setting up, monitoring, maintaining, troubleshooting, and reporting on advanced automated testing processes across diverse platforms. This individual should possess advanced test automation skills and work closely and proactively with the Development and DevOps Teams to deliver superior quality software while continuously enhancing test effectiveness and efficiency.

Responsibilities

• Involvement in user story definition and test scenarios: Collaborate with the team to write clear, upfront test scenarios and resolve outstanding questions.
• Support with issue reproduction and resolution: Take ownership of reproducing and resolving software issues in collaboration with development teams.
• Collaboration with developers and DevOps: Collaborate with developers to ensure proper unit test coverage and validate automation readiness.
• Cross-Team Collaboration: Engage with Product or Business Analysis to ensure QA needs are represented.
• Agile/Scrum practices: Contribute to Agile practices by estimating tasks and aligning testing goals with sprint objectives.
• Continuous Improvement Initiatives: Participate in retrospectives, providing ideas to enhance quality and process efficiency.
• Risk Management and Impact Assessment: Assess and prioritize risks during test planning, providing input on potential impact.
• Quality standards and defect prevention: Analyze defect trends and recommend process changes to mitigate recurring issues.
• Customer Advocacy: Represent the customer perspective during testing, identifying gaps in expected functionality.
• Automation creation and maintenance: Independently create and maintain automated test suites for regression and feature coverage.
• Automation strategies and tools: Implement automation strategies using appropriate tools to streamline testing processes.
• Tool and Framework Development: Configure and extend tools to align with project requirements.
• Metrics and performance reporting: Provide management with insights from test automation execution and coverage metrics.
• Governance and QA principles: Contribute to discussions on process improvement and governance adjustments.
• Technical leadership and mentoring: Mentor Junior QA Engineers, providing guidance on best practices in testing and automation.

Note: This job description is not intended to be exhaustive. You may be required to complete other reasonable duties to achieve business objectives.

Essential Skills You’ll Bring To The Table

• A minimum of 3 - 5 years hands-on automation testing experience.
• Computer Science related degree, diploma, or similar qualification.
• Experience with agile teams and delivering agile-based software projects.
• Experience with tools like Visual Studio and Visual Studio Code.
• Familiarity with source control tools, such as GitLab.
• Ability to write integration and UI tests.
• Experience using automation frameworks and tools like Playwright, Selenium (NOT IDE), NUnit.
• Experience in using Typescript/JavaScript, C#, JSON.
• API testing using Postman or in code.
• Experience with designing, creating, and maintaining automation frameworks.
• Understanding of the Software Development Life Cycle.

Desirable Skills You’ve Got Up Your Sleeve
It would be great if you also have some of the following skills

• Microsoft Azure DevOps & VSTS exposure
• Experience with developing & managing Docker infrastructure
• Experience with managing & creating OWASP ZAP testing scripts for security testing
• Exposure to Saucelabs or similar tools for mobile testing
• ISTQB Advanced Level Certifications

Our values are non-negotiables
Our culture is underpinned by core values linked to key behavioural competencies. These are essential for all employees to embed in and drive our culture forward.

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What You’ll Get Back
We offer a great variety of personal and professional benefits. This includes:

• Comprehensive learning and development programmes to expand your skills and advance your career.
• Performance feedback to help you continuously improve and reach your potential.
• Employee Assistance programme with benefits for you and your family.
• Free Daily Meal
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Team socials

Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we champion a supportive, inclusive, and empowering environment wherever you are in the Group. It’s about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Listing reference: click_

Listing status: Online

Apply by: 1 October 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Pharmaceutic

Location: Cape Town

Contract: Permanent

Remuneration: Market related

EE position: Yes

About Our Company

Clicks Group

Introduction

We are looking to employ a QA Assistant to work within the United Pharma Marketing division of our business. The role will be based at our Head Office and report to the Regulatory Affairs Manager.

Job Description

JOB OBJECTIVES

• To liaise with the Clicks in-house advertising agency (BTB) and Marketing & Distribution Partners and their Suppliers / Manufactures to ensure timeous compilation and accurate delivery of all printed material, ensuring accurate compilation and proofreading of all PI’s, PIL’s and product packaging artwork according to prescribed SOP's to ensure legal regulatory and marketing code compliance for all such partners and as detailed in the relevant Technical Quality Agreements (TQAs) with such partners.
• To timeously deliver regulatory compliant marketing, promotional and/or educational material required through effective communication and proactively managing and ensuring delivery with all stakeholders effectively utilising and coordinating logistics and resources.
• To liaise with multiple stakeholders to ensure products are listed on all applicable internal and external IT systems according to project deadlines.
• To create and manage project management tools (trackers) ensuring accurate and timely delivery on commercial expectations.
• To apply good document management practices to ensure regulatory legal compliance (e.g. traceability and version control).
• To keep all filing of advertising and marketing (printed) material up to date.
• To keep abreast of new pharmaceutical and regulatory trends, specifically pertaining to advertising and marketing (printed) material intended for use by healthcare professionals as well as patients and caregivers.
• To collect, evaluate and record technical product complaints and communicate such events to the relevant M&D Partner.
• To collect, evaluate and record pharmacological product complaints (Adverse Drug Reactions (ADRs) and Adverse Events (AEs) and communicate such events to the relevant M&D Partner.
• Communicate weekly (Adverse Drug Reactions (ADRs) and Adverse Events (AEs) to M&D Partners.
• Submit monthly (Adverse Drug Reactions (ADRs) and Adverse Events (AEs) reconciliation reports to M&D Partners.
• Any other duties as per changes in operational requirements of the department to deliver Regulatory compliance.

Minimum Requirements

Job related knowledge:

• Pharmaceutical industry laws, regulations and ethics (Medicines and Pharmacy Acts)
• Marketing code related to pharmaceutical industry
• Other Industry related laws, regulations and ethics (CPA, Companies and Competition Acts)
• Business processes pertaining to development of Promotional material, New Launch Activities, Purchase orders and stock control
• Knowledge of Pharmaceutical Manufacturing, Wholesaling/Distribution
• Knowledge of GWP/GDP/GMP
• Solid knowledge of Pharmacovigilance processes

Job Related Skills

• Verbal and written communication
• Problem solving and analytical thinking
• Attention to detail
• Good interpretative skills
• Ability to keep meticulous records
• Ability to interact and communicate effectively with a wide range of people
• Relationship building skills
• A systematic approach to tasks
• Excellent IT skills (Microsoft suite)
• Good interpretative skills
• Teamwork
• Project management, planning and organising skills
• Record keeping and document administration skills
• Policy and procedure development skills
• Analytical and problem-solving skills
• Presentation skills

Job Experience

• At least 3 years working experience in a quality environment within the pharmaceutical industry
• At least 1 year Pharmacovigilance experience.

Education

• Relevant bachelor’s degree, or
• Equivalent National Diploma (a 3-year qualification) in Life sciences, Biotechnology, Chemistry etc.).

Essential Competencies

• Deciding and Initiating Action
• Working with People
• Adhering to Principle and Values
• Relating and Networking
• Writing and Reporting
• Planning and Organising
• Following Instructions and Procedures
• Adapting and Responding to Change

We are looking to employ a QA Assistant to work within the United Pharma Marketing division of our business. The role will be based at our Head Office and report to the Regulatory Affairs Manager.

JOB OBJECTIVES

• To liaise with the Clicks in-house advertising agency (BTB) and Marketing & Distribution Partners and their Suppliers / Manufactures to ensure timeous compilation and accurate delivery of all printed material, ensuring accurate compilation and proofreading of all PI’s, PIL’s and product packaging artwork according to prescribed SOP's to ensure legal regulatory and marketing code compliance forall such partners and as detailed in the relevant Technical Quality Agreements (TQAs) with such partners.
• To timeously deliver regulatory compliant marketing, promotional and/or educational material required through effective communication and proactively managing and ensuring delivery with all stakeholders effectively utilising and coordinating logistics and resources.
• To liaise with multiple stakeholders to ensure products are listed on all applicable internal and external IT systems according to project deadlines.
• To create and manage project management tools (trackers) ensuring accurate and timely delivery on commercial expectations.
• To apply good document management practices to ensure regulatory legal compliance (e.g. traceability and version control.
• To keep all filing of advertising and marketing (printed) material up to date.
• To keep abreast of new pharmaceutical and regulatory trends, specifically pertaining to advertising and marketing (printed) material intended for use by healthcare professionals as well as patients and caregivers.
• To collect, evaluate and record technical product complaints and communicate such events to the relevant M&D Partner.
• To collect, evaluate and record pharmacological product complaints (Adverse Drug Reactions (ADRs) and Adverse Events (AEs) and communicate such events to the relevant M&D Partner.
• Communicate weekly (Adverse Drug Reactions (ADRs) and Adverse Events (AEs) to M&D Partners.
• Submit monthly (Adverse Drug Reactions (ADRs) and Adverse Events (AEs) reconciliation reports to M&D Partners.
• Any other duties as per changes in operational requirements of the department to deliver Regulatory compliance.

· Pharmaceutical industry laws, regulations and ethics (Medicines and Pharmacy Acts)

· Marketing code related to pharmaceutical industry

· Other Industry related laws, regulations and ethics (CPA, Companies and Competition Acts)

· Business processes pertaining to development of Promotional material, New Launch Activities, Purchase orders and stock control

· Knowledge of Pharmaceutical Manufacturing, Wholesaling/Distribution

· Knowledge of GWP/GDP/GMP

· SolidknowledgeofPharmacovigilance processes

Job related skills:

· Problemsolvingandanalytical thinking

· Abilitytokeepmeticulous records

· Abilitytointeractandcommunicate effectivelywithawiderangeof people

· ExcellentIT skills (Microsoft suite)

· Project management, planning and organising skills

· Record keeping and document administration skills

· Policy and procedure development skills

· Analytical and problem-solving skills

• At least 3 years working experience in a quality environment within the pharmaceutical industry
• Atleast1yearPharmacovigilanceexperience.

• Deciding and Initiating Action
• Working with People
• Adhering to Principle and Values
• Relating and Networking
• Writing and Reporting
• Planning and Organising
• Following Instructions and Procedures
• Adapting and Responding to Change

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You made it. Here we ensure we receive all your documents to get you onto our payroll system.

1. Advertise
   Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
2. Screening
   Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role.
3. Long Listing
   Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
4. Telephonic Screening
   Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity-seeking questions.
5. Your Interview
   We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview, you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
6. Assessment
   Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials.
7. Second Interview
   Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
8. Onboarding
   You made it. Here we ensure we receive all your documents to get you onto our payroll system.

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.

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Direct message the job poster from IGT Solutions

As our new Assistant Manager - Quality, you will lead the creation, implementation and maintenance of a Total Quality Management system and culture. You will manage our company’s quality systems aiming for achieving no deviations and continuously improving service quality.

Coordinating a systematic QA framework and directing our QA initiatives designed to ensure a high-quality and consistent customer experience are key.

Main Goals

• Lead and develop the Quality management culture and practice
• Team management - managing a Team of Quality Evaluators and Team Leaders for aligned processes
• Act as the representative of the company in all matters related to Quality Management
• Analyze different data points on a daily/weekly basis to identify trends and improvement opportunities – both at teams and individual contributors levels
• Proactively identify opportunities to improve QA work and coordinate with different functions – operations, training, workforce management
• Lead all elements of Quality Control, validation, calibrations, customer Quality interface and client Quality assurance by developing key client partnerships
• Analyze and report trends in Agents/Process performance
• Participate in quality systems improvement activities using six sigma methodologies
• Bring insights and innovation ideas from QA perspective and help our operations team standardize work process and procedures - push initiatives to improve transaction Quality through new quality tools and motivational levers
• Detailed and relevant daily/weekly/monthly reporting that can provide sound data for efficient improvement decisions
• Identify bottom quartile factors and team players and steps to improve them
• Design, implement and monitor Quality corrective action plans when required
• Liaise with key stakeholders – internal & clients – for alignment and improved Quality results

Your Profile

• Min. 1-2 years’ experience in a similar role with direct people management exposure (in BPO industry), and min. 3 years’ experience in Quality environments
• Previous contact center/BPO experience is essential for this role
• Travel/Airlines domain experience is a strong advantage but not mandatory
• Well versed with travel domain knowledge & MS Office (Excel, Word and PPT mandatory)
• Sound feedback and coaching skills
• Strong supervisory skills with an eye for detail. Result Oriented.
• Excellent written and verbal communication skills, fluent in English (mandatory), knowledge of German or French is a strong advantage
• Organized and Methodical, Target and deadline driven
• Knowledge of QC tools

We Offer

• Competitive salary package and benefits
• Career growth opportunities within an international developing team, part of a global BPO player
• Friendly work atmosphere – work from home / office

Mid-Senior level

Full-time

Customer Service, Quality Assurance, and Management

IT Services and IT Consulting and Outsourcing and Offshoring Consulting

Job Summary:

We are seeking a highly motivated individual with a strong background in software quality assurance to help ensure the delivery of high-quality products. The successful candidate will play a crucial role in identifying and reporting defects and working closely with product owners and development teams to resolve issues.

This is an exciting opportunity to work with a talented team of professionals in a fast-paced, innovative environment. If you have a passion for quality assurance and a drive to deliver exceptional products, we want to hear from you.

This individual will be a key member of our customers software development team whilst being based in our office in Durbanville.

Key Responsibilities:

• Test Planning:
   Design, document, and execute test plans and test cases based on software requirements and technical specifications
• Manual Testing:
   Conduct manual testing to identify bugs and ensure functionalities work as intended across different platforms (web, mobile, etc.)
• Bug Identification:
   Identify, log, and track bugs, and work with product owners and developers to ensure timely resolution
• Regression Testing:
   Execute regression tests to ensure that new code changes do not negatively impact existing functionality
• Performance Testing:
   Conduct performance and load testing to ensure applications can handle high traffic and intensive use
• API Testing:
   Design, execute, and maintain tests for APIs to ensure proper functionality, security, performance, and reliability of backend endpoints
• Collaboration:
   Work closely with developers, product owners, and other stakeholders during the software development lifecycle to improve quality and user experience
• Continuous Improvement:
   Provide suggestions and strategies to improve test methodologies, workflows, and processes
• Documentation:
   Create detailed reports on testing activities, bug findings, and overall product quality
• Version Control & Deployment:
   Collaborate with development and operations teams to ensure smooth and bug-free software releases
• Communication:
  Ability to communicate clearly with non-technical stakeholders
• Knowledge Sharing:
  Support other testers as required to assist with delivery and knowledge transfer

Knowledge, skills, education, and experience:

• Proficiency in back-end development using C# and .Net frameworks.
• Proficiency in web development technologies including HTML, CSS, JavaScript, and frameworks (e.g., Angular)
• Proficiency in working with relational databases (e.g., SQL) in a performant and efficient manner.
• Basic understanding of ORMs, preferably Entity Framework.
• Good understanding of cloud-based application hosting, Azure strongly preferred.
• Familiarity with modern web security risks and protective measures.
• A focus on efficiency, user experience, and process improvement.
• Good communication and teamwork skills.
• Strong problem-solving and analytical skills.

Qualifications/Experience:

• Degree level education or demonstrable multi-year QA engineer career
• Proven experience as a QA Engineer or similar role
• Strong knowledge of software QA methodologies, tools, and processes
• Experience of performing functional, system, smoke, regression and integration testing
• Experience in testing web applications, mobile applications, APIs, and cloud-based services
• Strong written and verbal communication skills
• Excellent problem-solving skills and attention to detail
• Understanding of Agile methodologies and familiarity with Scrum/Agile processes
• A focus on efficiency, user experience, and process improvement

Preferred Qualifications:

• Experience with CI/CD pipelines and DevOps practices
• Experience writing and maintaining automated test scripts using tools like Selenium, JUnit, or TestNG
• Familiarity with performance testing tools like JMeter or LoadRunner
• Experience in database testing and writing SQL queries
• Knowledge of security testing best practices
• ISTQB certification (or similar) is a plus

What we offer you:

• Professional learning and career development opportunities
• Opportunity to link with industry experts across major and minor events
• Leading salary and working conditions
• Free breakfast and fruit in the office
• A fun and energetic working environment

Key Responsibilities:

• Assist in reviewing and updating standard operating procedures (SOPs)
  •Support internal audits and documentation reviews.
  •Help maintain quality management systems (QMS) and records.
  •Participate in deviation, CAPA (Corrective and Preventive Action), and change control processes.
  •Collaborate with cross-functional teams including R&D, Production, and Regulatory Affairs.
  •Assist in data collection and report preparation for quality metrics.

What You'll Gain:

• Insight into pharmaceutical quality systems and regulatory requirements.
  •Real-world experience in a fast-paced QA environment.
  •Mentorship from experienced quality professionals.
  •Opportunity to contribute to meaningful projects that impact patient health.

This is your chance to gain valuable experience while contributing to a team that ensures the highest standards of product quality and safety.

Qualifications:

• Qualification in Pharmacy, Life Sciences, Chemistry, or related field.
  •Strong attention to detail and organizational skills.
  •Basic understanding of GMP, GLP, or other regulatory standards (preferred).
  •Proficient in Microsoft Office (Word, Excel, PowerPoint).
  •Excellent written and verbal communication skills.Ability to work independently and as part of a team