26 Quality Assurance Specialist jobs in Cape Town

• Execute exploratory, usability, functional, and regression testing across environments
• Design, run, and maintain detailed test plans, cases, and automated scripts
• Create automated tests using Test Café (TypeScript)
• Conduct root cause analysis and report defects
• Participate in UAT to verify that solutions meet client needs
• Test across both web and mobile interfaces, back-end systems, and APIs
• Use SQL for backend data validation
• Contribute to evolving QA standards, documentation, and DevOps integrations

• Degree in Computer Science, IT, or related field
• 4+ years’ experience in QA or software testing
• Solid experience with: Manual & automated testing
• GUI, UAT, API, integration & performance testing
• Test automation using Test Café (TypeScript)
• SQL and tools like Postman
• ISTQB certification (advantageous)
• Strong communication, analytical thinking, and problem-solving skills

• Experience with DevOps pipelines
• Knowledge of agricultural or traceability systems
• Familiarity with Java, C#, .NET, or Clarion
• Agile development experience

Job Title: Quality Assurance Manager

Location: Western Cape, Cape Town

Deadline: September 06, 2025

1. Design and develop the Quality Assurance Program/System by implementing food safety requirements within Meat Markets.
2. Maintain and continuously improve the Quality Assurance System.
3. Manage and investigate compliance with applicable laws, regulations, and standards.
4. Devise risk assessments aligned with Hazard Analysis Critical Control Point (HACCP) principles for legal compliance and Plant ZA Export Certification maintenance.
5. Monitor production control functions to ensure adherence to standard operating procedures.
6. Collaborate with the Purchasing Department to resolve raw material quality issues and set raw material specifications with suppliers.
7. Oversee quality control of raw materials and finished products.
8. Assist in setting quality standards to maintain production quality.
9. Review and report on causes of quality loss and non-conformance.
10. Drive and report on internal and external audits to upper management.
11. Understand product channels and relevant markets.
12. Recommend and implement new technologies and best practices supporting strategic objectives.
13. Ensure facility and product compliance.
14. Train staff on quality, hygiene, and food safety processes and procedures.
15. Evaluate product recalls.
16. Assess staff training needs and collaborate with learning and development for training delivery.
17. Maintain communication with regulatory and governing bodies.
18. Evaluate packaging and labelling compliance issues.
19. Advise on product safety and composition requirements.
20. Stay updated on relevant regulations, laws, standards, and enactments applicable to meat plants.
21. Establish SLAs with external service providers and manage contractual agreements.
22. Monitor risk management controls.
23. Provide guidance on microbiological controls within Meat Plants.
24. Manage internal and external laboratory processes to ensure quality and consistency.
25. Source, service, and calibrate quality control instruments and equipment.
26. Handle returned materials and respond to customer complaints with corrective actions.

• Grade 12 / Matric – essential.
• Bachelor's degree in Food Science, Food Technology, or related field – desired.

• At least 4 years' experience in a Quality Assurance Management role within Meat Plants, Fresh Meat Produce, or similar, managing QA frameworks, policies, procedures, and guidelines – essential.
• Solid experience with statutory requirements, laws, regulations, and best practices in relation to customers and FMCG – essential, including:
• Hazard Analysis Critical Control Point (HACCP)
• ISO standards, specifically FSSC22000
• Production / Manufacturing jobs

This job posting is active and accepting applications.

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Direct message the job poster from IGT Solutions

As our new Assistant Manager - Quality, you will lead the creation, implementation and maintenance of a Total Quality Management system and culture. You will manage our company’s quality systems aiming for achieving no deviations and continuously improving service quality.

Coordinating a systematic QA framework and directing our QA initiatives designed to ensure a high-quality and consistent customer experience are key.

Main Goals

• Lead and develop the Quality management culture and practice
• Team management - managing a Team of Quality Evaluators and Team Leaders for aligned processes
• Act as the representative of the company in all matters related to Quality Management
• Analyze different data points on a daily/weekly basis to identify trends and improvement opportunities – both at teams and individual contributors levels
• Proactively identify opportunities to improve QA work and coordinate with different functions – operations, training, workforce management
• Lead all elements of Quality Control, validation, calibrations, customer Quality interface and client Quality assurance by developing key client partnerships
• Analyze and report trends in Agents/Process performance
• Participate in quality systems improvement activities using six sigma methodologies
• Bring insights and innovation ideas from QA perspective and help our operations team standardize work process and procedures - push initiatives to improve transaction Quality through new quality tools and motivational levers
• Detailed and relevant daily/weekly/monthly reporting that can provide sound data for efficient improvement decisions
• Identify bottom quartile factors and team players and steps to improve them
• Design, implement and monitor Quality corrective action plans when required
• Liaise with key stakeholders – internal & clients – for alignment and improved Quality results

Your Profile

• Min. 1-2 years’ experience in a similar role with direct people management exposure (in BPO industry), and min. 3 years’ experience in Quality environments
• Previous contact center/BPO experience is essential for this role
• Travel/Airlines domain experience is a strong advantage but not mandatory
• Well versed with travel domain knowledge & MS Office (Excel, Word and PPT mandatory)
• Sound feedback and coaching skills
• Strong supervisory skills with an eye for detail. Result Oriented.
• Excellent written and verbal communication skills, fluent in English (mandatory), knowledge of German or French is a strong advantage
• Organized and Methodical, Target and deadline driven
• Knowledge of QC tools

We Offer

• Competitive salary package and benefits
• Career growth opportunities within an international developing team, part of a global BPO player
• Friendly work atmosphere – work from home / office

Mid-Senior level

Full-time

Customer Service, Quality Assurance, and Management

IT Services and IT Consulting and Outsourcing and Offshoring Consulting

TGMLIVE Cape Town, Western Cape, South Africa

Job Title: QA Tester – Pagamio

Location: (Specify Location or Remote)

Employment Type: (Full-time/Contract)

Job Description:

We are looking for a detail-oriented QA Tester to join the Pagamio team and ensure the quality and reliability of our point-of-sale, payments, and inventory management solutions. The QA Tester will be responsible for identifying bugs, executing test cases, and ensuring seamless performance across web and mobile platforms.

1. Develop, execute, and maintain manual and automated test cases.
2. Identify, document, and track bugs, ensuring timely resolution.
3. Conduct functional, regression, performance, and UI testing.
4. Collaborate with developers and product teams to ensure software quality.
5. Test API integrations, payment processing, and system scalability.
6. Provide feedback on usability and user experience improvements.

1. Proven experience as a QA Tester or similar role.
2. Strong knowledge of software testing methodologies and tools.
3. Experience with test automation frameworks (Selenium, Appium, etc.) is a plus.
4. Familiarity with POS systems, payments, or inventory management solutions is preferred.
5. Strong analytical and problem-solving skills.
6. Ability to work in a fast-paced, agile development environment.

Join us and play a key role in delivering a seamless and reliable experience for Pagamio’s customers.

Entry level

Full-time

Quality Assurance

Events Services

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You made it. Here we ensure we receive all your documents to get you onto our payroll system.

1. Advertise
   Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
2. Screening
   Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role.
3. Long Listing
   Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
4. Telephonic Screening
   Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity-seeking questions.
5. Your Interview
   We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview, you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
6. Assessment
   Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials.
7. Second Interview
   Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
8. Onboarding
   You made it. Here we ensure we receive all your documents to get you onto our payroll system.

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more.

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

1. Advertise
   Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
2. Screening
   Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role.
3. Long Listing
   Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
4. Telephonic Screening
   Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity-seeking questions.
5. Your Interview
   We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview, you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
6. Assessment
   Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted to ensure the validity of your credentials.
7. Second Interview
   Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
8. Onboarding
   You made it. Here we ensure we receive all your documents to get you onto our payroll system.

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.

Our client, a prominent BPO based at Airport Industria, Cape Town is recruiting for a skilled Quality Assurance Agent (German Speaking) to join their team.

The Quality Assurance Agent - German role is responsible for monitoring and evaluating the quality of customer service interactions to ensure adherence to company standards and regulatory requirements. This position involves reviewing customer interactions, providing feedback to CSRs, and identifying areas for improvement. The QA specialist plays a critical role in maintaining high service quality and customer satisfaction.

Key Responsibilities:

• Monitor and evaluate customer service interactions to ensure quality standards are met.
• Provide detailed feedback to CSRs on their performance.
• Identify areas for improvement and recommend training or process adjustments.
• Collaborate with the training team to develop quality improvement initiatives.
• Ensure compliance with regulatory requirements and company policies.

Requirements:

• Fluent in German and English.
• Experience in quality assurance or a similar role in a customer service environment.
• Strong analytical and communication skills.
• Attention to detail and ability to provide constructive feedback.
• Basic + Commission based on KPIs achieved
• Including: Medical Insurance + Home and Trauma Assist
• This is not a medical aid

Working Hours: - Central European Time Zone

(Same as South African time zone currently)

Monday to Friday: 08h00 19h00

Saturday: 10h00 14h00

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email

Joining Our Team as a Junior Quality Assurance Analyst

At SOLID, we believe in the power of quality assurance to ensure that every product we deliver exceeds our customers' expectations and our team of Quality Assurance Analysts are integral to ensure that these solutions are flawless and reliable.

As a Junior Quality Assurance Analyst, you won't simply be testing software; you'll be an integral part of our mission to deliver excellence. You'll collaborate with our software engineering teams, working hand-in-hand to identify, document, and rectify any issues that may arise during the development process. Your meticulous attention to detail will help us deliver products that meet the highest standards.

You will have the opportunity to engage with customers, understanding their needs and translating them into rigorous test cases. Your efforts will play a crucial role in guaranteeing the reliability of our software solutions as we strive to provide fast, dependable Internet access across Africa, collaborating with ISPs such as MWEB, Vox, Cybersmart, and Frogfoot.

As a member of our team, you'll gain experience in testing a wide range of software technologies, from Mobile Apps to GIS Mapping, Network Integration, Hardware Provisioning, and Mobile Money payment platforms. Your work will directly impact our ability to make a difference in the world of technology and connectivity.

Join us as a Junior Quality Assurance Analyst and be a part of a dynamic team committed to ensuring quality and making a meaningful impact.

Job Description

• Perform comprehensive software and user interface testing on SOLID software
• Translate functional and business requirement specifications into testable quality assurance documents, test plans and test cases
• Test SOLID software for scalability, robustness and maintainability
• Identify interactivity and usability flaws within the SOLID user interfaces
• Identify functional defects and business rule deviations within SOLID
• Work together with our experienced software development team using software development lifecycle (SDLC) tools and methodologies, including bug tracking and quality assurance management software
• Assist with software build, merge and release control processes
• Document and produce software user guides

Desired Skills and Expertise

• As a Quality Assurance Analyst, we expect you to have either a relevant degree or a minimum of three years’ experience
• We find that quite often an open frame of mind or a logical thinker usually does well to fit into the team

You As A Person:

• You should possess a strong work ethic
• You should be a clear thinker, with excellent oral and written communication skills
• You should demonstrate technology savvy and versatility
• As part of a team you need to be a good team player but with independent contributor capabilities is expected
• We expect that you constructively challenge current methodologies
• We find that being outgoing, friendly and professional in our service-based industry helps to create an amicable environment both in the office and in front of customers

Working at SOLID isn’t easy. It isn’t a ‘free ride’. It is detail-oriented. It’s a work-directly-with-the-customer-on-something-that’s-never-been-done-before type job.

Working at SOLID is also about a lot more than just being able to QA. We value things like creativity, good communication, attention to detail, confidence, critical problem-solving. Being a quick learner and a good team player are also important.

It is important to us that we help you to grow as a working professional and Quality Assurance Analyst – to be the best that you can be. So we strive to achieve that on a daily basis.