1,099 Quality Assurance Specialist jobs in South Africa

We are seeking a Quality Assurance Specialist to ensure our property management software is reliable, user-friendly, and high-performing, supporting the product team sitting on-site in Somerset West, Cape Town.

In this role, you'll collaborate with product and development teams to test, refine, and improve our solutions while driving continuous quality improvements.

OUTCOMES

What does success look like?

The Quality Assurance Specialist ensures that all software products delivered to clients are reliable, user-friendly, and compliant with industry standards. Success will be measured by:

• Delivering consistently high-quality releases with minimal defects in production.
• Ensuring all testing processes are well-documented, repeatable, and aligned with product requirements.
• Contributing to the continuous improvement of QA frameworks, automation, and testing efficiency.
• Enabling faster delivery cycles without compromising quality by collaborating effectively with product managers, developers, and other stakeholders.

CONTEXT

Where will the work be happening?

This role operates within a property management software company focused on delivering innovative, cloud-based solutions to property managers and their clients.

• The Quality Assurance Specialist will work as part of an Agile Scrum team, collaborating closely with developers, product owners, and other QA professionals.
• The role requires proactive engagement in sprint planning, testing, and release activities, ensuring alignment with business objectives.
• The environment values automation, continuous integration, and continuous improvement to enhance product quality and customer satisfaction.
• The QA Specialist is expected to balance tactical testing tasks (manual and automated) with strategic process improvements that scale with the company's growth.

COMPETENCIES

What does the person need to bring to be successful?

Knowledge & Experience

• 2–3 years of proven experience as a Quality Assurance Specialist or similar role, ideally in cloud-based SaaS products.

• Experience with QA methodologies, tools, and processes, including both manual and automated testing.

• Exposure to automation frameworks and test case reusability.
• Knowledge of relevant regulatory standards and best practices in software quality.
• Background in or exposure to the property management industry (advantageous).

Skills & Attributes

• Strong analytical and problem-solving skills, with attention to detail.
• Ability to document QA activities, create audit reports, and build training/operating manuals.
• Excellent communication skills—able to discuss issues and solutions with both technical and non-technical stakeholders.
• Adaptive and collaborative mindset; thrives in an iterative, learning-oriented environment.
• Self-driven with a focus on continuous improvement in testing processes and tools.

CUSTOMER

Who is this for?

The Quality Assurance Specialist's work directly impacts:

• End Users (Property Managers & Tenants): Ensuring the software is intuitive, stable, and reliable, enabling property managers to operate efficiently and tenants to have a seamless experience.
• Internal Teams (Product & Development): Providing confidence that features meet requirements and perform as intended, allowing teams to innovate and release faster.
• The Business: Protecting brand reputation by preventing defects, reducing support overhead, and ensuring compliance with regulatory standards.
• The ultimate customer expectation is trust—that the software will consistently deliver the promised value without disruption. The QA Specialist plays a critical role in safeguarding this trust.

Requirements

Ideal Profile Snapshot

• 2–3 years' experience as a Quality Assurance Specialist or similar role, ideally with cloud-based software.
• Strong knowledge of QA methodologies, tools, and best practices.
• Experience with test automation tools (advantageous).
• Familiarity with the property management industry (advantageous).
• Understanding of relevant regulatory and compliance standards.
• Excellent analytical, documentation, and problem-solving skills.
• Strong communication skills, both written and verbal.
• High attention to detail and commitment to quality.
• Relevant QA training or certifications preferred

Nudle (Pty) Ltd. creates interactive learning platforms and simulation labs that are transforming how students learn and teachers teach across Africa.

Upcoming Opportunity in Sudan

Duties:

• Develop and implement quality assurance processes for digital education products.
• Test software, platforms, and applications to ensure usability and reliability.
• Monitor system performance and troubleshoot issues.
• Document findings and recommend improvements.
• Collaborate with developers, instructional designers, and project managers to ensure high-quality delivery.
• Ensure compliance with international standards and organizational guidelines.

Qualifications:

• Bachelor's degree in computer science, Information Systems, or related field.

Experience:

• 2–4 years of experience in quality assurance, software testing, or EdTech.

Requirements:

• Strong knowledge of QA methodologies, tools, and processes.
• Familiarity with digital learning technologies and platforms.
• Excellent attention to detail and problem-solving skills.
• Ability to work independently and in a team environment.

Job Type: Temporary

Contract length: 1 month

Experience:

• software and quality assurance: 2 years (Preferred)

Work Location: Remote

As a Quality Assurance Specialist you will monitor the effectiveness and quality of outgoing calls and emails to ensure compliance with the company's quality systems and offer daily feedback via verbal & written communication.

Evaluating Call Quality 

• Assist operations in tracking, documenting, and reporting on quality levels


• Analyse and investigate calls to ensure resolution in accordance with company guidelines and external regulatory requirements


• Develop or update company procedures to ensure capture, investigation, and proper documentation of complaints


• Monitor risk-management procedures, and maintain problem logs for identifying and reporting issues to management and product development


• Provide training and support to quality assurance team that includes systems, policies, procedures, and core processes


• Interpret, build upon, and comply with company quality assurance standards


• Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions


• Document quality assurance activities with internal reporting and audits


• Participate in the design of the call monitoring framework, quality standards and the associated checklists.


• Conduct audits ensuring compliance with performance standards and outcomes (e.g. quality, compliance of process and accuracy)


• Create reports on performance results (individual and team level) to provide to management for the development and action plans for agents.


• Prepare and analyse quality reports for management staff review.


• Provide feedback and input into enhancements of processes, training and systems based on trends.


• If required, assist with the coaching of agents based on findings.


• If required, may answer phone calls, respond to written inquiries, and handle “escalated” issues in support of work performed by agent.

Work collaboratively

• Build a culture of respect and understanding across the organisation


• Recognise outcomes which resulted from effective collaboration between teams


• Build cooperation and overcome barriers to information sharing, communication, and collaboration across the organisation


• Facilitate opportunities to engage and collaborate with internal and external stakeholders to develop joint solutions

Self-Management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained


• Demonstrate consistent application of internal procedures


• Plan and prioritise, demonstrating abilities to manage competing demands


• Demonstrate abilities to anticipate and manage change


• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs 

Minimum Academic, Professional Qualifications & Experience required for this position

• Grade 12 with English and a second language


• Relevant qualification will be advantageous


• 1 – 2 years’ experience in a Quality Assurance environment or Call Centre Sales environment preferred 


• FAIS Regulatory examination for Representatives (RE5) and (RE1) for Key Individual

Functio al Competencies

• Excellent listening and administrative skills


• Proficient in the use of MS Office


• Ability to assess calls and provide insight and value-added feedback to management


• Ability to understand SOP’S and ensure adherence to internal processes at all times


• Knowledge of QA metrics, Variance reports and calibration sessions


• Accuracy and attention to detail


• Ability to meet deadlines

Essential

• Evaluating problems


• Investigate Issues


• Building Relationships


• Communicating Information


• Showing Resilience


• Adjusting to change


• Giving Support


• Processing Details


• Structuring Tasks


• Execution and Results


• Customer centered


• Planning and Improvement


• Ethics and Compliance


• Adaptability

Behaviours

• Energy   


• Passion   


• Respect for others


• Honest and Fair


• Creativity   


• Positive Attitude   


• Courage   


• Tenacity   


• Achieves Results   

The Digital Quality Assurance Specialist is responsible for ensuring the accuracy, consistency, and compliance of all digital content across various platforms, including social media, paid media channels, and website collateral. This role requires a meticulous individual with a strong understanding of digital standards, brand guidelines, and quality assurance best practices. The successful candidate will play a critical role in maintaining a high-quality digital presence and ensuring a positive user experience.

Key Responsibilities:

1. Digital Content Review: Thoroughly review all digital content (website copy, social media posts, paid advertisements, email campaigns) for accuracy, clarity, grammar, spelling, and adherence to brand voice and style.
2. Platform Compliance: Ensure all digital content adheres to the specific guidelines and best practices of each platform (Facebook, Instagram, Twitter, LinkedIn, Google Ads, etc.), including character limits, image specifications, and advertising policies.
3. CI / CD Compliance: Verify that all digital assets and content are consistent with the client's Corporate Identity (CI) guidelines, including logo usage, color palettes, typography, and overall brand aesthetic.
4. Error Reporting and Tracking: Accurately document and track all identified errors and inconsistencies.
5. Collaboration: Work closely with content creators, designers, creative directors, account management, and copywriters to provide constructive feedback and ensure timely resolution of identified issues.
6. Process Improvement: Identify opportunities to improve the quality assurance process and contribute to the development of QA best practices.
7. Stay Current: Maintain a thorough understanding of current digital standards, platform updates, and emerging trends in digital marketing and quality assurance.

Qualifications:

1. Bachelor's degree in Marketing, Communications, or a related field preferred.
2. Minimum of 2 years of experience in digital marketing, content creation, or quality assurance.
3. Expert knowledge of digital standards and best practices across various platforms, including social media (Facebook, Instagram, Twitter, LinkedIn), paid media (Google Ads, social media advertising), and website content management systems (CMS).
4. Proven ability to interpret and apply Corporate Identity (CI) guidelines consistently.
5. Exceptional attention to detail and a commitment to accuracy.
6. Strong written and verbal communication skills.
7. Proficiency in using project management and bug tracking tools (Jira, Asana, Trello).
8. Familiarity with web analytics tools (Google Analytics) is a plus.

A successful candidate will demonstrate strong analytical and problem-solving skills, clear communication, and the ability to collaborate effectively with both technical teams and stakeholders. You will also be expected to provide feedback on usability, assist in troubleshooting, and help drive quality assurance best practices within the organization.

Permanent, Cape Town

RESPONSIBILITIES

● Conduct thorough testing of bespoke software platforms to validate functionality, performance, and reliability against defined standards

● Develop and execute test plans, test cases, and test scripts across multiple projects and features

● Collaborate with software engineers and stakeholders to review requirements and provide quality input during the development cycle

● Identify, document, and track software defects using appropriate tools and methodologies

● Assist in troubleshooting and resolving software issues reported by end users

● Support the design and implementation of quality assurance processes and procedures

● Provide clear and regular status reports to engineering teams and project stakeholders

● Drive the implementation of automated front-end testing (e.g., Playwright) to improve test coverage and efficiency

● Stay informed on industry best practices and contribute to ongoing QA process improvements

Background experience:

● Proven experience in software quality assurance, software testing, or a similar role

● Familiarity with the software development life cycle (SDLC) and testing methodologies

● Experience with regression testing and defect management

● Exposure to automated testing frameworks and tools (Playwright experience advantageous)

● Experience producing clear test documentation for both technical and business audiences

● Bachelor's degree in Computer Science, Software Engineering, or a related field

● Industry background in financial services and/or experience with Azure services is advantageous

• At least 5 years of experience in quality control in the food industry
• Language English speaking
• Qualification in ISO, HACCP and EU/ USDA requirements OR over 10 years working in a relevant position
• Ability to understand, implement and manage dynamic quality control systems.
• An in depth knowledge of food safety.
• An understanding of animal and plant health and bio-security procedures.
• Ability to effectively communicate policies and procedures both verbally and in writing.
• Ability to work within a diverse and dynamic team environment.
• Ability to solve problems.
• Experience with Excel and Word.
• Ability to produce timely relevant reports

• Ensure quality control procedures are in place and monitor compliance on all incoming and outgoing farm products
• In consultation with managers monitor product quality and safety day to day according to established standards.
• Ensure all produce leaving the farm meets EU and/or USDA standards and regulations.
• Ensure product sampling procedures and schedules are in place and adhered to.
• Receive, interpret and communicate microbiological and chemical analysis results. Implement product quarantine, systems reviews and product recalls if and when necessary.
• Ensure that all products are correctly identified, labelled and packaged according to Eu and/or USDA standards.
• Be responsible for traceability and the management and maintenance of all records relating to this.
• Reporting the performance of Quality functions / data.
• With assistance from the relevant managers, ensure maintenance schedules are well designed, adhered to and documented, ensure specialist equipment is calibrated correctly.
• Assist the relevant managers to ensure a safe working environment and adhere to Company Health & Safety Policy. Assist with the relevant record keeping.

Quality Assurance Specialist - South Africa Permanent employee,Full-time· South Africa - REMOTE 200,000 - 450,000 R per yearJob Description Who We Are

At SmartPA, we don’t just provide support – we transform it.

Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations.

With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world.

If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!Key Responsibilities and Skills What You’ll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to a key client account daily.

Here’s what your day-to-day will look like:

• Performing quality assurance audits on documentation.
• Ensuring quality standards are being upheld across assignment execution.
• Reporting the the team lead on any discrepancies and KPI tracking updates.
• Providing suggestions of improvements across assignments and or individual/team development.
• Documenting and reporting findings weekly to the team lead and service delivery manager.
• Collaborating with the team to identify areas of improvement and enhancements.
• Identifying strengths and weaknesses within the team based on current performance.

• Thrives in a dynamic, entrepreneurial environment where no two days are the same.
• Is passionate about redefining what it means to deliver world-class PA and admin support.
• Can manage their own time and workload effectively, delivering results with confidence.
• Brings enthusiasm, creativity, and positivity to their work.
• Enjoys contributing ideas to improve processes and drive business growth.

• Understanding of quality assurance methodologies.
• Advanced attention to detail, reporting and documentation skills.
• Intermediate conflict resolution and communication excellence. Strong collaboration abilities and continuous development outlook.
• Proficiency in MS Office (especially Outlook, Word, and Excel).
• Proven experience in a similar role and/or relevant educational background.

• Familiarity with Google Suite, CRM platforms and booking systems.
• Experience in process improvement and creating efficiencies.

• Schedule: Monday–Friday, aligned with UK time zones ( including daylight savings adjustments).
• Location: Fully remote, with a reliable fibre internet connection. Future office-based work may be required in Johannesburg, Cape Town or Durban.
• Public Holidays: Work according to the UK calendar.

• Competitive Salaries
• Yearly Bonuses based on company, department, and individual performance.
• Remote work
• Flexitime Initiative : Work when you’re most productive (core hours: 10:00–16:30).
• 33 Days Holiday : Because rest fuels greatness.
• Growth Opportunities : Develop your skills, advance your career and grow with a company reshaping the industry.
• Enhanced Benefits : Unlock additional perks based on your loyalty and length of service.

Quality Assurance Specialist - South Africa Permanent employee,Full-time· South Africa - REMOTE 200,000 - 450,000 R per yearJob Description Who We Are

At SmartPA, we don’t just provide support – we transform it.

Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations.

With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world.

If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!Key Responsibilities and Skills What You’ll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to a key client account daily.

Here’s what your day-to-day will look like:

• Performing quality assurance audits on documentation.
• Ensuring quality standards are being upheld across assignment execution.
• Reporting the the team lead on any discrepancies and KPI tracking updates.
• Providing suggestions of improvements across assignments and or individual/team development.
• Documenting and reporting findings weekly to the team lead and service delivery manager.
• Collaborating with the team to identify areas of improvement and enhancements.
• Identifying strengths and weaknesses within the team based on current performance.

• Thrives in a dynamic, entrepreneurial environment where no two days are the same.
• Is passionate about redefining what it means to deliver world-class PA and admin support.
• Can manage their own time and workload effectively, delivering results with confidence.
• Brings enthusiasm, creativity, and positivity to their work.
• Enjoys contributing ideas to improve processes and drive business growth.

• Understanding of quality assurance methodologies.
• Advanced attention to detail, reporting and documentation skills.
• Intermediate conflict resolution and communication excellence. Strong collaboration abilities and continuous development outlook.
• Proficiency in MS Office (especially Outlook, Word, and Excel).
• Proven experience in a similar role and/or relevant educational background.

• Familiarity with Google Suite, CRM platforms and booking systems.
• Experience in process improvement and creating efficiencies.

• Schedule: Monday–Friday, aligned with UK time zones ( including daylight savings adjustments).
• Location: Fully remote, with a reliable fibre internet connection. Future office-based work may be required in Johannesburg, Cape Town or Durban.
• Public Holidays: Work according to the UK calendar.

• Competitive Salaries
• Yearly Bonuses based on company, department, and individual performance.
• Remote work
• Flexitime Initiative : Work when you’re most productive (core hours: 10:00–16:30).
• 33 Days Holiday : Because rest fuels greatness.
• Growth Opportunities : Develop your skills, advance your career and grow with a company reshaping the industry.
• Enhanced Benefits : Unlock additional perks based on your loyalty and length of service.

Quality Assurance Specialist - South Africa Permanent employee,Full-time· South Africa - REMOTE 200,000 - 450,000 R per yearJob Description Who We Are

At SmartPA, we don’t just provide support – we transform it.

Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations.

With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world.

If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!Key Responsibilities and Skills What You’ll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to a key client account daily.

Here’s what your day-to-day will look like:

• Performing quality assurance audits on documentation.
• Ensuring quality standards are being upheld across assignment execution.
• Reporting the the team lead on any discrepancies and KPI tracking updates.
• Providing suggestions of improvements across assignments and or individual/team development.
• Documenting and reporting findings weekly to the team lead and service delivery manager.
• Collaborating with the team to identify areas of improvement and enhancements.
• Identifying strengths and weaknesses within the team based on current performance.

• Thrives in a dynamic, entrepreneurial environment where no two days are the same.
• Is passionate about redefining what it means to deliver world-class PA and admin support.
• Can manage their own time and workload effectively, delivering results with confidence.
• Brings enthusiasm, creativity, and positivity to their work.
• Enjoys contributing ideas to improve processes and drive business growth.

• Understanding of quality assurance methodologies.
• Advanced attention to detail, reporting and documentation skills.
• Intermediate conflict resolution and communication excellence. Strong collaboration abilities and continuous development outlook.
• Proficiency in MS Office (especially Outlook, Word, and Excel).
• Proven experience in a similar role and/or relevant educational background.

• Familiarity with Google Suite, CRM platforms and booking systems.
• Experience in process improvement and creating efficiencies.

• Schedule: Monday–Friday, aligned with UK time zones ( including daylight savings adjustments).
• Location: Fully remote, with a reliable fibre internet connection. Future office-based work may be required in Johannesburg, Cape Town or Durban.
• Public Holidays: Work according to the UK calendar.

• Competitive Salaries
• Yearly Bonuses based on company, department, and individual performance.
• Remote work
• Flexitime Initiative : Work when you’re most productive (core hours: 10:00–16:30).
• 33 Days Holiday : Because rest fuels greatness.
• Growth Opportunities : Develop your skills, advance your career and grow with a company reshaping the industry.
• Enhanced Benefits : Unlock additional perks based on your loyalty and length of service.