45 Process Improvement jobs in South Africa

The Finance Process Improvement Manager is responsible for analysing and enhancing financial processes to improve efficiency, reduce costs, and maximize productivity. They use data-driven methodologies to identify bottlenecks, eliminate waste, and streamline workflows. The role involves collaborating across departments to implement changes, leveraging technology to automate processes, and ensuring compliance with industry regulations. They also monitors key performance indicators (KPIs) to assess the impact of improvements and drive continuous innovation within financial operations.

Principal Accountabilities:

• Define and deliver a continuous improvement plan of financial and control processes across the company and core processes aligned to the business strategy
• Working with key process owners to Identify process improvement opportunities, such as reducing process waste, utilizing digital solutions and streamlining processes
• Deliver the Harmonization and standardization of processes and support the introduction of innovation/technology where appropriate and commercially viable to deliver impactful results
• Works with FPI team to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits)
• Co-ordinate & lead a multi-disciplined response teams to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits
• Continuously update and enhance process designs, guidelines and training material as part of a continuous improvement cycle
• Embed new processes across the organization ensuring harmonisation
  
  
  

• ACCA / BCom Accounting or equivalent
• Passionate about working in finance transformation
• At least 7+ years of post-qualified, industry relevant experience
• Advanced problem solving, and analytical capabilities
• Experience in process implementation and optimisation
• Project and change management skills

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Type of Qualification: First Degree
Field of Study: Information Technology

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Support Process Improvement Lead –

Responsibilities:

• Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
• Offer actionable insights to the product team to elevate the customer experience.
• Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments.
• Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
• Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation.
• Evaluate data and observe trends within core pods to propose enhancements.
• Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives.
• Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders.
• Lead cross-functional projects to enhance customer support workflows and reduce resolution time.
• Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance.

Job Summary:

The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.

Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

A client based in KZN - Durban North is looking for a Quality Control Assistant

• Must have his own transport.
• Will be based in Dube Tradeport, KZN
• Overtime & standby will be required
• Work is shift work - 12 hour shifts both day and night on rotation
• High quality working environment

Minimum Qualifications :

• Matric math’s HG pass
• Minimum 3 years’ experience in quality control (not industry specific)
• Preferred Experience :
• Rapid Global Risk software proficiency
• Ritescan scanning experience

Capabilities :

• Of strong character, not to be intimidated by other department members
• Pass eye test, which will include test for colour blindness
• Confident and able to make decisions
• Strong team player (cohesive, approachable, good at communicating)
• High attention to detail
• Able to handle a physical job, i.e. climbing ladders, picking up boxes, spend a lot of time on your feet
• Able to work under pressure, be able to solve problems and adapt when necessary
• Good written and verbal articulation ability
• Able and willing to work long hours
• Willing to participate in stock takes
• Strong ability to adhere to systems and procedure

Duties :

• Controlling and issuing labels to jobs
• Issuing signed standards to jobs and controlling signed standard room
• Constand updating of signed standards (signed by the QC manager)
• Ensuring QC boards are attached to each machine for each job change
• Verifying correct material is issued to jobs
• Scanning completed jobs out of WIP
• Monitoring Operations-process control, factory floor, qc station.
• Reporting incidents on Rapid software.
• Packing list to be put up- (new boards to be designed)
• Ensure manufactured stock meets mandated quality standards – per company policy Eliminate production delays due to poor quality of bought in stock or work in progress stock
• Always maintain quality control SOP and AQL control document – online checks required
• Have an intimate knowledge of Company product and what constitutes good quality
• Supply product that meets quality standards as agreed with the customers
• Engage with other team members cohesively, so that quality becomes a team responsibility, and all understand they are responsible for delivery thereof
• Complete required training on time and in a manner that allows you to affect what you have learnt in your daily duties
• Use all software mandated by the Company
• Always act in a manner that is aligned with company duties

Quality Control Assistant • Durban, South Africa

A well-established manufacturing company within the fruit industry has an exciting opportunity available for a Quality Control Manager at their Stellenbosch facility.

Requirements :

• Degree in Food Science or equivalent
• Experience in developing fruit quality assurance specifications
• 5 – 10 years’ experience within a FMCG manufacturing environment.

Quality Manager • Stellenbosch

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• Quality Inspections and Testing:
• Conduct regular inspections of supplier raw materials and at various stages of the manufacturing process to ensure compliance with quality standards and specifications. Perform testing and measurements using calibrated equipment to verify product functionality, safety, and reliability. Record and document inspection results, test data, and any deviations from quality standards.

• Quality Control Procedures:
• Develop, implement, and maintain quality control procedures and work instructions for manufacturing processes. Establish sampling plans, acceptance criteria, and inspection methods to ensure consistent product quality. Monitor adherence to quality control procedures and provide guidance to production teams as needed.
• Non-Conformance Management:
• Identify and document non-conformities, defects, or deviations from quality standards during inspections and testing. Investigate root causes of non-conformities and implement corrective and preventive actions to address quality issues. Track and monitor the effectiveness of corrective actions to prevent recurrence of non-conformities.
• "Continuous Improvement Initiatives:
• Identify opportunities for process improvements and efficiency gains in quality control procedures and manufacturing processes. Participate in continuous improvement projects and quality improvement teams to enhance product quality and reduce defects. Use quality tools and methodologies such as Six Sigma, Lean Manufacturing, and Root Cause Analysis to drive process improvements."
• Regulatory Compliance:
• Ensure compliance with regulatory requirements and standards related to product quality, safety, and environmental protection. Stay updated on industry regulations, standards, and quality management system requirements to ensure adherence to all applicable requirements. Collaborate with regulatory affairs and compliance teams to address any quality-related regulatory issues or requirements.
• Documentation and Reporting:
• Maintain accurate records and documentation of quality control activities, inspection results, test data, and non-conformities. Prepare quality reports, trend analyses, and performance metrics to track quality performance and communicate findings to management and stakeholders. Ensure documentation complies with regulatory requirements and internal quality management system (QMS) standards.
  

• Acceptance of Products:
• Decide whether to accept or reject product batches based on quality inspection results and adherence to specifications.
• Implementation of Corrective Actions:
• Determine appropriate corrective actions to address non-conformities, defects, or deviations from quality standards identified during inspections and testing.
• Approval of Supplier Quality:
• Decide whether to approve or reject suppliers based on their ability to meet quality requirements and performance standards.
• Changes to Quality Control Procedures:
• Decide whether to update or revise quality control procedures, work instructions, or sampling plans to improve effectiveness and efficiency.
• Investigation of Quality Incidents:
• Determine the root causes of quality incidents, complaints, or customer returns and decide on appropriate corrective and preventive actions.
• Resource Allocation for Quality Improvement:
• Decide on resource allocation for quality improvement initiatives, such as training, equipment upgrades, or process improvements. Decide on actions to ensure compliance with regulatory requirements, standards, and quality management system (QMS) requirements.
  

• Technical Competence:
• Understanding of manufacturing processes, materials, and specifications. Proficiency in using quality control tools, equipment, and testing methods relevant to electrical components.
• Knowledge of industry standards and regulations related to electrical product safety and quality.
• Analytical Skills:
• Ability to analyze data, test results, and quality metrics to identify trends, patterns, and areas for improvement.
• Problem-Solving Abilities:
• Aptitude for identifying root causes of quality issues and implementing effective corrective and preventive actions.
• Capacity to troubleshoot quality-related problems and make timely decisions to address them.
• Attention to Detail:
• Meticulous attention to detail is crucial for conducting thorough inspections, testing, and documentation of quality control activities.
• Ability to identify even minor deviations from quality standards and specifications.
• Communication Skills:
• Effective communication skills, both verbal and written, to convey quality expectations, report findings, and collaborate with cross-functional teams.
• Quality Management System (QMS) Knowledge:
• Familiarity with quality management principles and practices, including ISO 9001 standards and quality assurance methodologies.
• Understanding of QMS requirements, documentation standards, and procedures for maintaining compliance.
• Ability to ensure compliance with regulatory requirements and maintain up-to-date knowledge of industry regulations.
• Commitment to continuous improvement and quality excellence through the implementation of quality improvement initiatives and best practices.
• Teamwork and Collaboration:
• Ability to collaborate effectively with production teams, engineers, quality assurance personnel, suppliers, and other stakeholders to achieve quality objectives.
  

• Quality Management or Quality Control qualification (National Diploma or higher preferred)
• Minimum 5 years of experience in the cable or electrical component manufacturing industry
• In-depth knowledge of cable manufacturing processes and quality requirements
• Proficient in the use of measurement tools (multi-meters, callipers, hi-pot testers, micrometres, etc.)
• Familiar with ISO standards (e.g., ISO 9001), Six Sigma, and Kaizen methodology
• Strong analytical and root-cause analysis skills
• Competent in drafting technical reports and documentation
• High attention to detail
• Ability to work independently and make objective decisions.
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Uncompromising integrity and commitment to quality
• Initiative-taking, assertive, and able to stand firm under pressure.

Quality Lead

Your responsibilities

• Responsibilities and duties include but are not limited to:
• Monitoring and management of quality control inspections (receiving, in-process, and final) of all products.
• Assist with the identification and development of required procedures and processes related to the Quality Management System.
• Monitoring of quality control processes in the workshop to ensure adherence.
• Formulation of quality control/assurance documents such as QCPs, Dimensional Report templates, SOPs, etc.
• Continuously monitor manufacturing progress in the warehouse and ensure proactive quality control throughout the process.
• Provide prompt and effective quality assurance assistance/services to all internal departments.
• Maintain and coordinate the calibration of all measurement/inspection equipment used for quality control.
• Prepare/formulate inspection reports.
• NCR reporting and communication thereof.
• Record, investigate, and drive action on all rectification actions on internal NCR-reported issues as per the Quality system requirements.
• Condition assessment of failed and/or refurbishment job subassemblies/equipment. Formulation of assessment reports including recommendations.
• Review externally supplied manufacturing documents for verification against required manufacturing specifications.
• Comprehensive quality release of complete assemblies, subassemblies, and other equipment.
• Data book formulation, compilation, and record keeping.
• Management of product/equipment quality documentation & traceability.
• Investigate and address customer complaints regarding quality. Prepare, distribute, and communicate the results of assessments or analyses to all involved parties.
• Make appropriate conclusions supported by evidence and factual report analysis.
• Management, monitoring, and reporting of quality-related KPIs.
• Managing the QC team.

Leading the department

• Manage all staff-related issues as required.
• Coach, mentor, and develop inspection staff.
• Supervise inspectors and provide guidance and feedback.
• Oversee product recalls, warranty claims, and customer quality complaints.
• Manage the monitoring, measurement, and review of internal processes affecting product quality.
• Report to management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvements.
• Stay informed about all quality requirements related to the business.

Reporting

• NCRs
• Continuous improvement initiatives
• Lessons learned on completed jobs

What you bring

• Relevant engineering qualification, minimum Trade tested.
• Relevant technical qualification, especially in welding and fabrication procedures (e.g., SAIW qualification).
• A quality-related qualification or extensive experience (ISO 9001, etc.).
• 5 years experience in a medium to heavy engineering environment.
• 5 years of quality lead/supervisory experience.
• Demonstrated manufacturing, production, and leadership skills.
• Knowledge of FLS mining equipment.
• Self-motivated and driven for success.
• Knowledge of quality systems and standards.
• Sound knowledge and understanding of all measuring equipment.
• Machining techniques and processes/equipment.
• Knowledge of Microsoft D365 (beneficial).

FLSmidth is the leading supplier of engineering equipment and service solutions to customers in the mining and cement industries. For more information, please visit.

Key Skills

Computer, IT Audit, CAD/CAM, ABAP, Exterior Designing, HR Operations

Employment Type: Full-Time

Experience: (Specify years)

Vacancy: 1

2025-07-31 - 2025-08-08

Permanent

JHB004565

FMCG

Western Cape, Montague Gardens

R12k CTC - R14k CTC

Are you passionate about maintaining top-quality standards in food production? Do you have experience as a Quality Control Supervisor within a food manufacturing environment?

Requirements

• Local citizens
• Diploma in Food Quality Control or related field
• 2–4 years' experience in a food manufacturing environment
• Proficient in MS Office programs
  
  

• Establish and implement quality procedures, standards, and specifications
• Work closely with the National QC Manager to ensure raw materials meet company standards
• Enforce health and safety regulations across all operations
• Conduct research to reduce waste and optimize resource use
• Ensure production complies with national and international quality standards
• Gather and assess customer feedback to align with quality benchmarks
• Recommend process improvements to management to enhance overall product quality
  
  

The Home Admissions Advisor will manage the sales and marketing processes of the home, ensuring the effective daily operation of the Sales & Marketing Department whilst meeting and exceeding budget targets, filling the home with the agreed client base, and maximizing revenue.

This role involves working within a team and very closely with the General Manager.

You will need to be decisive, self-motivated, proactive, flexible, and adaptable.

Confident and enthusiastic with a desire to excel in all areas, you must possess the ability to prioritize your workload and work under pressure.

The ability to communicate and manage interpersonal relationships, including influencing skills, is essential.