36 Operations Executive jobs in Johannesburg

We are seeking a dynamic Operations Executive to join our team. In this role, you will play a pivotal part in providing customer support to both internal stakeholders and external clients. Your primary responsibilities will involve setting up, administering, and maintaining projects and solutions through the utilization of various software applications.

Requirements:

• Recognised post-matric qualification - ideally a 3-year degree or diploma in Computer Science or related field (i.e., Developer / Programmer).
• Market Research qualification or at least two (2) years’ experience within an organisation conducting Market Research.
• Two (2) years plus experience in a Market Research “operations” role which includes experience in survey scripting, survey deployment, monitoring, and data analysis.
• Knowledge of, and ability to use research and sample platforms (for e.g., but not limited to: Alida; Maru; Alchemer; Survey Monkey; Dooblo or other proprietary Market Research or survey software etc.)
• CSS or HTML experience is advantageous.
• Proficient in Microsoft and Office tools; specifically, MS Teams, MS Outlook, SharePoint, Excel, PowerPoint, and Word.

Competencies:

• Ability to support multiple stakeholders in a highly responsive, fast-paced environment
• General knowledge of conducting online market research
• General and technical problem-solving abilities
• Cross-departmental collaboration
• Project management skills
• Effective communication skills
• Effective at multi-tasking
• Approachable “go-to” person
• Adaptable
• Analytical thinker
• Attention to detail
• Process oriented approach to work
• Customer-focused
• Time management skills
• Strives for service delivery excellence

Roles and Responsibilities:

Client and Stakeholder Support: Provide support to internal stakeholders and clients in a demanding dynamic environment.

• Works closely with Account Directors, Research, Sample Operations and Analytics and Automation Teams to ensure alignment on survey, sample, analysis requirements and timelines.
• Supports Research and Account Directors in fostering strong relationships with self-service and assisted-service clients through providing training and ongoing support in the effective use of Insight Community and other research solutions.

Project Ownership and Management: Effective daily management and execution of operational tasks.

• Work as part of a Team, using shared project plans and deadlines to ensure on-time delivery within agreed internal and client SLA’s.
• Make use of organisational project management software to provide progress updates and support effective project management for on-time delivery.
• Be aware of, and work within, defined client and operational budgets, driving cost-and timesaving in all areas whenever possible.

Operational Tasks: Carry out tasks related to the operational execution and delivery of market research activities.

• Understanding and operational interpretation of client needs (with the support of Account Directors and Research).
• Setting up platforms, programmes, solutions, and projects from an operational, technical perspective.
• Survey scripting, including custom scripting to achieve specific complex survey requirements.
• Survey testing and test data checking (prior to deployment).
• Survey deployment and survey reminders (using e-mail, SMS, and other channels as relevant).
• Sample preparation (including list cleaning), uploads and management.
• In platform, live and reporting table set-up based on Research and client specifications.
• Survey data exports and data preparation (cleaning).
• Insight Community and Panel management activities.
• Insight Community and Panel Member Health-related activities.
• Processing airtime and other relevant incentives | rewards.
• Conducting lucky draws.
• Assisting Account Managers and Support Executives in community member, panel member or research participant query resolution.
• Stakeholder and client training on the Research platforms used.
• Resolving any client, internal or participant queries related to a survey or platform.

Quality, Processes, and Improvements: Apply quality in all tasks to ensure consistent, on-time quality deliverables.

• Demonstrate a “quality-in-all-I-do”, customer-centric and collaborative approach to performing tasks.
• Be aware of, and follow, operational procedures and quality checks.
• Share in problem resolution through demonstrating an eagerness to learn and through the effective sharing of lessons learnt with Team members.

Operational Administration: Apply importance to the completion of internal administrative tasks.

• Set-up and maintain project and team-specific documentation.
• Monthly tracking of all project-related tasks for the purpose of reporting on personal operational metrics.
• Participate in the review, piloting, and recommendation of any “fit-for-purpose” systems, software or hardware as identified by the Operations Team Leader.
• Play an active role in the successful implementation of any new systems, platforms, solutions, or processes.
• Consistent application of the POPIA (Protection of Personal Information Act) guidelines in all processes.

Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification.

IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals.

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SUMMARY:

Our client, a national medical devices and consumables distribution company, currently seeks your exceptional sales & operations experience for the Gauteng area, focusing on the Government Sector.

Recruiter:

SHARON NUROCK RECRUITMENT CC

Job Ref:

DUR /NA

Date posted:

Monday, July 14, 2025

Location:

Johannesburg, South Africa

SUMMARY:

Our client, a national medical devices and consumables distribution company, currently seeks your exceptional sales & operations experience for the Gauteng area, focusing on the Government Sector.

POSITION INFO:

Minimum Requirements:

• Grade 12.
• Previous Government Sector / Retail Pharmaceutical/Medical sales experience.
• Experience in a Medical background, an advantage.
• Sales drive and goal-orientated.
• Own transport essential.
• Proficient in written and verbal English. Second and third language beneficial.
• Ability to travel.
  
  

• Planning and organising.
• Strong communicator.
• Customer service skills.
• Negotiating and listening skills.
• Effective verbal and written communication.
• Ability to manage time effectively.
• Computer proficient.
• Able to work independently.
• Professional outlook and appearance.
• Respectable behaviour.
• High level of self-motivation.
• Honesty and integrity.
• Good analytical and problem-solving skills.
• Results orientated.
• Team player.
• Confident and energetic.
  
  

• Call on key customers, selling in accordance to set sales targets.
• Maintain product knowledge and relevant medical terminology.
• Build and maintain excellent customer relations.
• Assess competitor activities.
• Plan and promote the products as given by the company in order to achieve sales targets within the region.
• Train and maintain companyâs products to customers.
  
  
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Advertising Services

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

About Us
We’re a vibrant and fast-growing cleaning agency based in the UK, dedicated to providing top-tier service to our clients. As our business continues to expand, we’re seeking a motivated, personable, and high-energy Sales Operations Executive with a background in the cleaning industry or wider service sectors. If you excel in relationship-building, closing deals, and hitting ambitious targets, we want to connect with you!

Main Responsibilities

• Proactively reach out to prospective clients to present and promote our suite of cleaning services.

• Identify each customer’s unique needs to offer customised cleaning solutions.

• Convert warm and hot leads into confirmed appointments by clearly showcasing the benefits of our offerings.

• Maintain a thorough understanding of our service range to confidently respond to inquiries.

• Build and nurture strong client connections to encourage loyalty and referrals.

• Strive to meet—and consistently exceed—monthly sales goals and KPIs.

• Keep detailed, accurate records of client communications and sales progress in our CRM system.

• Handle follow-ups, answer questions, and manage concerns in a professional, solution-focused manner.

What You Bring to the Role

• At least 2 years of sales experience, preferably within the cleaning or general service industry (e.g., move-out cleans, deep cleaning, carpet services).

• A solid record of achieving or surpassing sales targets.

• Strong communication skills (verbal and written), with a customer-centric mindset.

• Highly driven, organised, and comfortable working independently in a remote setup.

• Access to a dependable laptop, stable internet connection, and backup power/connection options.

• Familiarity with CRM software for managing pipelines and client interactions.

• Composed under pressure with a talent for addressing objections.

• Proficient with Microsoft Office tools like Word, Excel, and Outlook.

• Confident negotiator who handles client concerns with professionalism and empathy.

What’s in It for You

• Basic monthly salary of R8,000, plus unlimited commission potential.

• Generous leave policy with 40 paid days off annually.

• A collaborative, positive work culture with ongoing training and professional development.

Think You’ve Got What It Takes?
If you’re confident, persuasive, and driven—and can sell with charisma—we’d love to have you join the team!

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Type of Qualification: First Degree
Field of Study: Information Technology

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

Takes full accountability to ensure that all strategic, critical & other facilities as defined by the customer meet business as well as contractual needs.

Our client within the facilities industry is looking for an Executive Operations to join their team.

• Degree or B-Tech in Engineering / FM Qualification/ Management degree (EDP, MBA or MBL advantageous)
• Matric (Senior Certificate)
• Valid SA Drivers’ License
• 15 years of relevant working experience
• 8 years FM & maintenance engineering experience
• 8 years of Senior Management experience. Experience in CRM & Property Management
• MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• OHS Act, ISO 9001 Quality Management & Risk Management Systems

Execution Process & Systems Improvement Specialist at Louis Dreyfus Company. The role leads digital transformation and continuous improvement initiatives across execution operations in the SAF region. The position ensures seamless integration of digital tools (Atlas V2, SAP, IDS), drives process optimization, supports system adoption and change management, and aligns execution workflows with global standards to enhance operational efficiency.

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines. We leverage our global reach and asset network to serve customers and consumers around the world. Structured as a matrix organization across six geographic regions and ten platforms, LDC operates in over 100 countries and employs approximately 18,000 people globally.

• Digital Execution Leadership
  • Lead the implementation, optimization and execution of platforms (e.g., Atlas V2, SAP, IDS).
  • Ensure seamless data integration and system reliability across dispatch, receipt, and invoicing workflows.
  • Act as the primary liaison between execution teams and global IT (DTNA, Geneva) for system enhancements and issue resolution.
• Process Improvement & Transformation
  • Identify inefficiencies in execution workflows and lead structured improvement initiatives using Lean, Six Sigma, and DMAIC methodologies.
  • Drive standardization and simplification of execution processes across SAF and align with global best practices.
  • Maintain a prioritized improvement register and track progress against defined KPIs.
  • Serve as the first point of contact for system-related issues, escalating complex cases via SNOW or AzureDevOps.
  • Coordinate with ITSM teams to manage incidents, changes, and problem resolution processes.
  • Deliver onboarding and refresher training for execution systems and tools.
  • Represent SAF Execution in global digital transformation projects and system rollouts.
  • Promote a culture of continuous improvement through coaching, visual management, and daily performance monitoring.
• Execution & Logistics Responsibilities
  • Plan and arrange transport for imports/exports/inland to and from ports, silos, and customers with road and rail partners; negotiate favorable rates.
  • Execute contracts in accordance with signed terms and understand INCOTERMS.
  • Ensure storage space at inland offloading slots.
  • Issue invoices and ensure timely payment from customers.
  • Handle queries on delivery and perform reconciliations and finalizations of contracts.
  • Analyze P&L at month-end and provide management with required information.
  • Own and be accountable for reported values.

• 5 years’ experience in Logistics planning
• 5 years’ experience in dealing with Agriculture Industry (Grains and Oilseeds)
• Advanced Excel and Macro skills
• Tech-savvy with a strong interest in technologies and process optimizations
• Ability to work independently and in a pressurized & dynamic environment
• Good team player
• Excellent analytical and communication skills
• Analytical; strong problem solving skills
• Fluent in English and Afrikaans (oral and written)
• Excellent communication skills for relaying crucial information to various organizations and negotiating contracts and transportation costs with third-party vendors

• Competitive salary and benefits
• Hybrid work available (not applicable to all roles)
• Pension contributions
• Access to Training and Development
• Access to Concierge Partnerships

LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value for our people, our partners, the communities we touch and the environment around us.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Food and Beverage Manufacturing and International Trade and Development

About The Role

We are an established accounting firm seeking an experienced, highly organized, and proactive Executive Office Manager / Admin & Production Manager to act as the CEO’s right-hand person. This role is central to ensuring our business operations, client service, and production processes run smoothly and efficiently.

You will lead operational workflows, manage internal teams, and act as a communication bridge between the CEO, our clients, and staff. Your role will require exceptional organization, follow-through, and the ability to take ownership of results.

• Follow up with sales leads who have submitted intake forms but have not booked calls.
• Jump on calls to schedule sales appointments and answer prospective client questions.
• Maintain and update the sales pipeline in our CRM.

• Follow up with sales leads who have submitted intake forms but have not booked calls.
• Jump on calls to schedule sales appointments and answer prospective client questions.
• Maintain and update the sales pipeline in our CRM.

• Oversee the billing department to ensure timely invoicing and collections.
• Track outstanding accounts receivable and follow up as needed.

• Manage and coordinate our team of bookkeepers.
• Ensure all client work is completed accurately and on schedule.
• Monitor workload and capacity reports to balance resources effectively.

• Call clients to request missing documentation or clarify details.
• Respond to client emails clearly, concisely, and professionally.
• Manage client email inboxes and ensure timely replies.

• Serve as an expert in Karbon project management software and maintain internal SOPs.
• Track and report on key operational metrics for the CEO.
• Identify process improvements to enhance productivity and client satisfaction.

• Experience in office management, operations, or administrative leadership in a professional services firm (accounting firm experience preferred).
• Strong sales follow-up and appointment booking skills.
• Proven ability to manage staff and hold team members accountable.
• Familiarity with Karbon or similar project management platforms.
• Exceptional written and verbal communication skills.
• Highly organized with strong time management abilities.
• Comfortable analyzing reports and making data-driven decisions.
• Professional, proactive, and solution-oriented mindset.

Executive

Full-time

Management

• Follow up with sales leads who have submitted intake forms but have not booked calls.
• Jump on calls to schedule sales appointments and answer prospective client questions.
• Maintain and update the sales pipeline in our CRM.
  
  

• Oversee the billing department to ensure timely invoicing and collections.
• Track outstanding accounts receivable and follow up as needed.
  
  

• Manage and coordinate our team of bookkeepers.
• Ensure all client work is completed accurately and on schedule.
• Monitor workload and capacity reports to balance resources effectively.
  
  

• Call clients to request missing documentation or clarify details.
• Respond to client emails clearly, concisely, and professionally.
• Manage client email inboxes and ensure timely replies.
  
  

• Serve as an expert in Karbon project management software and maintain internal SOPs.
• Track and report on key operational metrics for the CEO.
• Identify process improvements to enhance productivity and client satisfaction.
  
  

• Experience in office management, operations, or administrative leadership in a professional services firm (accounting firm experience preferred).
• Strong sales follow-up and appointment booking skills.
• Proven ability to manage staff and hold team members accountable.
• Familiarity with Karbon or similar project management platforms.
• Exceptional written and verbal communication skills.
• Highly organized with strong time management abilities.
• Comfortable analyzing reports and making data-driven decisions.
• Professional, proactive, and solution-oriented mindset.