What Jobs are available for Operational Managers in Gauteng?
Showing 15 Operational Managers jobs in Gauteng
Manager: Operations (Business Insurance)
Posted today
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Job Description
Job Purpose
- Implement and manage strategic initiatives to enhance both customer and staff satisfaction, increase policy retention and drive organizational strategy in order to achieve company targets and objectives.
Responsibilities
Operations Management
- Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both).Ensure that all operational aspects are effectively managed by continuously reviewing quality and efficiency targets. Enable the team through required business processes, systems and knowledge. Hold regular team meetings and ensure that actions are recorded and executed. Continuously monitor and address absenteeism trends.
Leadership and Direction
- Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals. Grow, develop, lead, motivate and empower the team. Contribute to the design and implement management and business plan for each Financial Year.
Building Capability
- Implement the formal development framework for a team, with guidance from senior colleagues. Provide informal coaching to others throughout the organization in area of expertise. Revise coaching needs and role profiles to customer focused context and expectations.
Compliance
- Ensure that all recruitment and employment is carried out in accordance to company policy and procedure and in compliance with current employment legislation. Deliver on treating Customers Fairly in alignment with regulatory requirements.
Performance Management
- Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives. Articulate and communicate key deliverables and business context to the team. Ensure development plans for the team are created, contracted and monitored. Ensure alignment of performance management contract to overall business drivers and customer experience expectations.
Program Realization of Business Benefits
- Develop and manage the delivery of a plan to evaluate and track business benefits and to identify actions needed to maximize these.
Project and Program Stakeholder Engagement
- Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders and develop positive stakeholder relationships. Engage with all relevant people/other departments in the business and coordinate relevant inputs (people, systems and processes) to achieve or improve the required results (on time and according to the relevant quality standards).
Work Scheduling and Allocation
- Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.
Continuous Improvement
- Leverage all available information from our partners, the industry and internally to ensure we are constantly reviewing our departmental processes, systems and protocols and review the operational standards (Operating Procedures) to maintain the correct quality of operational activities and stimulate continuous improvement and to ensure best practice.
Budgeting & Costing
- Track budgets and report variances to more senior colleagues. Effectively manage the financial requirements of the business unit to meet business and profit targets.
Data Collection & Analysis
- Conduct research using primary data sources and select information needed for the analysis of key themes and trends. Present findings to relevant stakeholders when required.
SKILLS
Commercial Acumen
- Act independently to apply comprehensive understanding of the business environment and objectives developing solutions. Provide guidance and training to others.
Verbal Communication
- Apply comprehensive knowledge and guide and train others on how to use clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
Data Collection and analysis
- Apply comprehensive knowledge and guide and train others on how to analyze data trends for use in reports to help guide decision making.
Review and Reporting
- Apply comprehensive knowledge and guide and train others on how to review and create relevant, lucid and effective reports.
Action Planning
- Use comprehensive knowledge and guide and train others to develop appropriate plans or perform necessary actions based on recommendations and requirements.
Planning and Organizing
- Use comprehensive knowledge and guide and train others to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
Computer skills
- Independently support business processes with comprehensive understanding and the effective use of standard office equipment and standard software packages, while also providing guidance and training to others.Proficient in MS Office.; IEX.; Qlikview.; Payroll.; Avaya.
Policy and Regulation
- Apply comprehensive knowledge and guide and train others on how to interpret and apply comprehensive knowledge of laws, regulations and policies in area of expertise.FAIS Regulation.; Labour Law Regulations.
Presentation skills
- Use comprehensive knowledge and skills to communicate with other people and provide guidance and training to others on how to speak in a clear, concise and compelling manner.
Writing skills
- Use clear and effective writing skills and provide technical guidance when required to express ideas, request actions and formulate plans or policies.
Presentation creation
- Apply concepts of knowledge / skill and provide technical guidance when required.
Costing and Budgeting
- Provide technical guidance when required for cost, budget and finance tasks.
Project Management
- Work independently and provide technical guidance when required on how to manage projects and/or programs within desired cost, time and quality parameters.
Education
- Matric / Grade 12 or SAQA Accredited Equivalent (Essential); Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA where applicable (Advantageous) A relevant 3-year Business related degree / diploma (Advantageous).
Experience
- 5 or more years experience in a decision making position, within a financial industry (Essential). 3 to 5 years experience in managing others and/or managing managers (Essential)
 
- Insurance jobs
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                    Analyst - Business Analyst Enterprise Programme Management cial Operations SA
Posted today
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Job Description
1. Mission/ Core purpose of the Job
The Business Analyst's (Limited Duration Contract) mission is to serve as the critical bridge between business needs and technical delivery, ensuring that projects deliver real value by translating stakeholder objectives into clear, actionable requirements. In this role, the BA partners closely with cross-functional teams, facilitating ideation through design thinking, decomposing high-level objectives into user stories, and validating solutions against agreed success factors. By maintaining rigorous requirements governance and leveraging AI-powered tools to enhance productivity, the BA ensures that each initiative is aligned with strategic goals, delivered on time, and measured against meaningful KPIs.
Key Mission Elements:
- Elicit, clarify and document business requirements, user stories, and acceptance criteria.
- Partner with stakeholders and technical teams to drive end-to-end solution delivery.
- Define project success factors and metrics to track achievement of business objectives.
- Lead design thinking workshops to foster innovative, fit-for-purpose solutions.
- Validate and manage requirements throughout the delivery lifecycle, including UAT facilitation.
2. Context (Global influences, environmental / industry demands, organisational mission etc.)
- Highly dynamic and fluctuating telecommunications industry
- Highly competitive market with new and established competitors
- Fast moving industry
- Legislative changes
- Changes in the global GSM and ICT market affects developments in future revenue environments
- Interdependency of systems and the need to understand other systems
- Changes in the business, will impact on the business plan, processes, and reporting
- High cross-functional dependency to deliver timeously
- Compliance requirements from MTN Group for the various disciplines that include planning, reporting, commissions management and revenue accounting and assurance
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                    Operational Finance Manager
Posted 8 days ago
Job Viewed
Job Description
Duties & Responsibilities
General accounting:
• Oversee and manage the day-to-day financial operations of the company.
• Preparing budgets and forecasts and monthly flash results
• GP Analysis
• Prepare and present financial reports, including monthly management reports
and financial statements.
• Develop and implement financial strategies to support business objectives.
• Management & approval of credit notes
• Monitor cash flow, budgets, and forecasts, providing recommendations for
improvements.
• Manage compliance with financial regulations and internal controls.
• Drive cost-saving initiatives and improve financial performance.
• Supervise and mentor the finance team to ensure high performance and
development Providing business support in respect of financial matters.
• Payroll review and analysis
• Cashbook Management and daily banking
• Annual rate reviews and increase implementation.
Debtors & Creditors Management:
• Directing and supervising the AR and AP functions (Debtors & Creditors)
• Managing debtors age analysis and invoice submissions
• Management of allocations
• Approving credit limits and credit notes
• Intercompany Creditors
• Payment and Reconciliation review of all 3rd Party Creditors
Minimum Qualifications: BCom Hons with completed articles
Requirements:
• Minimum of 5 years of financial management experience
• Strong knowledge of financial management, reporting, and analysis
• Proven ability to drive strategic financial decision-making.
• Advanced proficiency in financial software and MS Excel
• Excellent communication and leadership skills
• Detail-oriented with strong problem-solving abilities
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                    Operational Finance Manager
Posted today
Job Viewed
Job Description
Our client is seeking an experienced Operational Finance Manager to join their team in Midrand. This role bridges finance and operations, ensuring financial strategies align seamlessly with day-to-day business activities.
Key Focus Areas:
- Treasury, debtors & creditors management
- Indirect procurement & supplier management
- Financial reporting, VAT & reconciliations
- Governance, compliance & risk management
- Leading and developing the finance team
Requirements:
- CA(SA) with at least 5 years post-articles experience
- Strong financial analysis, reporting, and forecasting expertise
- Experience in budgeting, variance analysis & compliance frameworks
- Excellent stakeholder management & leadership skills
- Background in Pharmaceuticals or FMCG strongly preferred
This is an exciting opportunity for a finance professional who thrives in a dynamic, fast-paced environment and wants to make a real impact.
If you haven't heard back from us within two weeks of submitting your application, please consider your application unsuccessful at this time. We appreciate the time and effort you've invested in applying for this position and encourage you to keep an eye on our page for future opportunities.
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                    Operational Finance Manager
Posted today
Job Viewed
Job Description
Operational Finance Manager Duties & Responsibilities General accounting:
- Oversee and manage the day-to-day financial operations of the company.
- Preparing budgets and forecasts and monthly flash results
- GP Analysis
- Prepare and present financial reports, including monthly management reports
- Develop and implement financial strategies to support business objectives.
- Management & approval of credit notes
- Monitor cash flow, budgets, and forecasts, providing recommendations for
- Manage compliance with financial regulations and internal controls.
- Drive cost-saving initiatives and improve financial performance.
- Supervise and mentor the finance team to ensure high performance and
- Payroll review and analysis
- Cashbook Management and daily banking
- Annual rate reviews and increase implementation.
- Directing and supervising the AR and AP functions (Debtors & Creditors)
- Managing debtors age analysis and invoice submissions
- Management of allocations
- Approving credit limits and credit notes
- Intercompany Creditors
- Payment and Reconciliation review of all 3rd Party Creditors
- Minimum of 5 years of financial management experience
- Strong knowledge of financial management, reporting, and analysis
- Proven ability to drive strategic financial decision-making.
- Advanced proficiency in financial software and MS Excel
- Excellent communication and leadership skills
- Detail-oriented with strong problem-solving abilities
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                    Service Operational Support Manager
Posted today
Job Viewed
Job Description
Sandvik is looking for a Service Operational Support Manager
Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.
At Parts and Services Sandvik, our focus is on delivering tailored aftermarket solutions that are specifically designed and engineered to meet the unique needs of our customers worldwide. Our comprehensive offerings encompass a wide range of products, including parts, digital solutions, services, and maintenance support. What sets us apart is our global presence and OEM advantage, enabling us to provide unmatched value to our customers. With our deep understanding of Sandvik's equipment and industry expertise, we leverage the collective knowledge of skilled individuals and integrate streamlined processes and systems. We do whatever it takes to ensure equipment runs and operates at its full potential. 
About The Role
As a Service Operational Support Manager, you will play a pivotal role in driving operational excellence across our service organizations in Africa. You will be part of the Parts & Services Service Operations Management team and will report directly to the VP Service Operations. 
Your mission is to ensure our service operations are efficient, cost-effective, and exceed customer expectations. You will:
- Champion continuous improvement, lean practices, and standardization across service operations.
- Support Service Digital Transformation
- Support implementation and execution of global standards, processes and systems
- Provide inputs and supports for Real Estate team
- Partner with Service Excellence Team to ensure seamless execution of processes, standards and improvement plans, for workshops and Field services
- Partner with CSM and Portfolio Managers to ensure seamless execution and introduction of contracts and products.
- Ensure compliance with Sandvik's EHS policies and standards.
- Provide strategic input to Business Line Managers, CSMs, Portfolio managers, Service Excellence and Digital Transformation Teams on service requirements, offerings and technical support capabilities.
- Support Business Performance Manager and monitor service contracts in the respective Sales Areas to ensure performance meets or exceeds contractual obligations and cost targets.
- Support service workshops in the respective Sales Areas operations, ensuring optimal cost, utilization, quality, and cycle times.
- Support field service execution and performance management in the respective Sales Areas.
- Drive KPIs including workshop efficiency, service utilization, order intake vs. forecast, WIP aging, and service profitability.
Your Profile
We are looking for a results-driven and experienced leader with a strong background in service operations and heavy engineering. The ideal candidate will have: 
- At least 5 years of experience in a management or leadership role.
- A background in Engineering or Business Administration (minimum 5 years preferred).
- Proven experience managing heavy engineering workshop facilities.
- Exposure to mobile mining equipment in workshop and field service environments.
- Strong knowledge of service contract management and performance metrics.
- Qualifications or experience in Six Sigma or similar productivity improvement programs.
- A passion for continuous improvement, workforce development, and operational excellence.
- A commitment to EHS standards and a track record of supporting workforce retention and competence development.
Location
Preference is for the successful candidate to be based in
Johannesburg
. 
How To Apply
Please apply online through Workday (ESS) or access the Sandvik website  
Applications close:
14 October 2025
As we operate in an international setting, you need to be fluent in English, both verbally and in writing. 
Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company.
We offer an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective, and the background will lead to a better environment for our employees, our business, and, thereby, our customers. 
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                    operational intelligence manager i
Posted today
Job Viewed
Job Description
Process and Systems Design and Implementation |
Systems Reporting |
Provision of Insights |
Operational Excellence and Customer Satisfaction |
Business Growth and Sustainability|
Budget Management |
Stakeholder Management |
Ideally, affinity with AI
6-8 years' experience in FMCG within a systems, analytical environment, and 3 years business and project management experience|Essential / Minimum|0-5 years|
Diploma or Degree/NQF level 7
Information systems or Business Intelligence
Project management skills
Communication skills (verbal & written)
Business intelligence knowledge
Category brand
Organisational awareness
Teamwork & collaboration
Creativity & innovation
Business analysis skills
Leadership skills
Critical thinking
Computer literacy - MS office suite (required level dependent on business unit need)
Software knowledge
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IT Operational Risk Manager
Posted today
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Job Description
Job Purpose
- To develop and monitor the implementation of the Operational Risk Management Framework in Nedbank and its subsidiaries to comply to regulatory requirements and ensure alignment to international best practice.
Job Responsibilities
- Provide risk advisory and support across allocated IT projects, IT processes including assessments and tracking of risks/issues to resolution.
- Engage in strategic initiatives, presenting risk insights to executive forums.
- Drive risk culture through regular stakeholder engagement, committee participation, and awareness of policies and frameworks.
- Ensure full compliance with risk frameworks, policies, and training requirements.
- Deliver on the Group Operational Risk Management (GORM) strategies and annual business plans aligned to regulatory requirements (BASEL, Banks Act) and take corrective action, where necessary.
- Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes.
- Improve the effectiveness and relevance of internal and external loss operational risk data.
- Review outcome of operational risk practices of stakeholders.
- Monitor and analyse major operational risk losses and control breakdowns.
- Identify regulatory changes and potential future operational risk impacts.
- Compile and/or provide input into internal operational risk reports and external disclosures.
- Engage with stakeholders to obtain an understanding of their operational risk practices to contract, manage and meet expectations.
- Develop and maintain partnerships with stakeholders to facilitate accomplishments of operational risk objectives.
- Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
- Facilitate collaboration between stakeholders.
- Collaborate and maintain relationships internally.
- Build and maintain relationships with relevant regulators and other assurance providers.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Identify opportunities to influence the improvement or enhancement of business processes and methodologies adding value to Nedbank.
- Provide input into, and advice on the alignment between regulatory capital and Nedbank Clusters' risk profile and risk appetite by recommending corrective action or mitigating strategies to enable Clusters to reduce regulatory capital.
- Provide input, related to Operational Risk deliverables, into the GORM budget in line with finance requirements and business plans.
- Contract deliverables, services and pricing with Nedbank Clusters and agree transfer pricing allocation to Clusters.
- Use budget allocation effectively. Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values.
- Share operational risk related knowledge, resources and practices with team to enable upskilling.
- Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
Technical Knowledge
- Enterprise-wide Risk Management
- Information Technology Risk
- Information Security principles
- Data risk management will be advantageous
- Information Technology Security will be advantageous
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
- Diploma
Minimum Experience Level
- 5 - 8 years experience in Risk, Governance and Auditing and/or 8 - 10 years experience in banking and/or insurance
Technical / Professional Knowledge
- Banking procedures
- Business terms and definitions
- Communication Strategies
- Data analysis
- Principles of financial management
- Principles of project management
- Relevant software and systems knowledge
- Technologies
- Cluster Specific Operational Knowledge
- operational risk
Behavioural Competencies
- Building Partnerships
- Communication
- Decision Making
- Stress Tolerance
- Technical/Professional Knowledge and Skills
-  Adaptability 
 
 
- ICT jobs
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                    Service Operational Support Manager - P4
Posted today
Job Viewed
Job Description
About the role
- As a Service Operational Support Manager, you will play a pivotal role in driving operational excellence across our service organizations in Africa. You will be part of the Parts & Services Service Operations Management team and will report directly to the VP Service Operations.
Your mission is to ensure our service operations are efficient, cost-effective, and exceed customer expectations. You will:
- Champion continuous improvement, lean practices, and standardization across service operations.
- Support Service Digital Transformation
- Support implementation and execution of global standards, processes and systems
- Provide inputs and supports for Real Estate team
- Partner with Service Excellence Team to ensure seamless execution of processes, standards and improvement plans, for workshops and Field services
- Partner with CSM and Portfolio Managers to ensure seamless execution and introduction of contracts and products.
- Ensure compliance with Sandvik’s EHS policies and standards.
- Provide strategic input to Business Line Managers, CSMs, Portfolio managers, Service Excellence and Digital Transformation Teams on service requirements, offerings and technical support capabilities.
- Support Business Performance Manager and monitor service contracts in the respective Sales Areas to ensure performance meets or exceeds contractual obligations and cost targets.
- Support service workshops in the respective Sales Areas operations, ensuring optimal cost, utilization, quality, and cycle times.
- Support field service execution and performance management in the respective Sales Areas.
- Drive KPIs including workshop efficiency, service utilization, order intake vs. forecast, WIP aging, and service profitability.
Your Profile
We are looking for a results-driven and experienced leader with a strong background in service operations and heavy engineering. The ideal candidate will have:
- At least 5 years of experience in a management or leadership role.
- A background in Engineering or Business Administration (minimum 5 years preferred).
- Proven experience managing heavy engineering workshop facilities.
- Exposure to mobile mining equipment in workshop and field service environments.
- Strong knowledge of service contract management and performance metrics.
- Qualifications or experience in Six Sigma or similar productivity improvement programs.
- A passion for continuous improvement, workforce development, and operational excellence.
-  A commitment to EHS standards and a track record of supporting workforce retention and competence development. 
 
 
- Administrative / Management jobs
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                    Operational Risk Manager: Business Continuity Planning
Posted today
Job Viewed
Job Description
(Land Bank) is South Africa's only specialist agricultural bank established in 1912, the bank's sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to finance land, equipment, improve assets and obtain production credit. The Land Bank provides financial services that have moved with the times and continues to provide services to agri-business and constantly reviews its offerings to ensure that they match the needs of an industry. As change has swept across the sector in South Africa the socio-economic makeup of agriculture has altered, bringing new entrants from historically disadvantaged backgrounds on to the land, these new farmers, facing the challenges of establishing sustainable agri-businesses across the agricultural value chain, Land Bank has been a commercial lifeline offering appropriately designed financial products that facilitate personal and commercial viability in a sector that is vital to the sustainability of South Africa and its people.
MAIN PURPOSE OF THE JOB
To manage the execution of business continuity management programme for the Land Bank and to ensure that best practice frameworks/ policies are used to safeguard against and/ or ensure recovery from all types of business disruptions and threats.
Key Performance Areas1. Emergency Response
Ensure delivery and maintenance of a fit for purpose emergency response capability focusing on effective response to physical disruptive incidents (i.e. safety, security and facilities related incidents)
- Provide guidance in the establishment and enablement of Emergency response team
- Promote and sustain emergency preparedness awareness and culture
- Monitor internal and external environments for potential disruptive incidents and proactively inform stakeholders
- Provide support to business units during invocation
- Coordinate and manage emergency response exercises
- Track and report emergency response capability
- Assess and provide recommendations for emergency management
2. Business Continuity Management
Ensure delivery and maintenance of a fit for purpose business continuity capability with regard to business leadership teams responsible for managing financial and reputational impact of disruptive events for Land bank
- Develop and implement BCM framework, policies, plans and standard operating procedures and BCM strategies for the Bank
- Develop and Facilitate business impact assessments (BIAs)
- Developm and facilitate the development and maintenance of BU Business Continuity Plans (BCPs)
- Perform research and benchmarking with other similar organization to ensure best practice
- Identify appropriate service providers
- Coordinate regular testing to enhance recovery capability & resilience
- Measure BCM capability across the organization
- Analysis and reporting on the status of Business Continuity capability, recoverability and resilience
- Monitor and report on IT DR testing and testing of all critical processes in the organization
- Provide pro-active risk mitigation and controls for all gaps identified across the organization based on BIA, Business recovery testing
- Ensure implementation of all action plans as part of operational plans and BCM strategy
3. Crisis Management
Ensure delivery and maintenance of a fit for purpose crisis management capability with regard to business leadership teams responsible for managing financial and reputational impact of disruptive events for Land bank
- Develop and maintain the Crisis Communication Plan (CCP)
- Provide guidance in the establishment and enablement of the Crisis Management Teams at business EXCO / strategic leadership
- Promote and sustain crisis management awareness culture
- Monitor execution of all plans and report on them
- Monitor internal and external environments for potential disruptive incidents and proactively inform stakeholders of such incidents
- Provide support to business during an invocation of the crisis management plan
- Coordinate and manage crisis management exercises
4. Stakeholder relationships
- Participate in the Operational Risk Committee
- Participate in the OHS& Security Committee
- Collaboration with IT
- IT Steerco reporting
- A relevant Degree/Diploma in Business Management, Risk management
- 4 years BCM experience organizational wide (inclusive of emergency and crisis management )
- 4 years Knowledge and experience on IT DR
- 2 years Financial services experience
- Microsoft Office
- Business / Financial acumen
- Knowledge of risk management Principles
- Project Management Principles
- Advanced knowledge of Business Continuity Management principles
- Knowledge of DR & IT Governance Principles
- Travel as and when required
- Extended hours as and when required
- Required to work off site on occasion
- Required to activate the alternate recovery site
- Requires to represent Land Bank at external stakeholder forums
- Requires the authority to propose emergency interventions across business
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