What Jobs are available for Operational Managers in South Africa?

Job description:

DISCOVER A BRIGHTER FUTURE:

At South32, we're meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.

As a collaborative, caring and inclusive company, there's no better place to make a genuine difference. Together we're making a positive, global impact that has the potential to change lives.

Whatever career path you choose, we'll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.

ABOUT HILLSIDE

Our Hillside Aluminium smelter in Richards Bay produces high-quality, primary aluminium for the domestic and export markets.

WHAT SOUTH32 OFFER:

Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business.

Eligible employees will receive an employer contribution towards the company-elected retirement fund.

South 32 will support assistance for part-time studies aligned to role requirements and business needs at accredited institutions to eligible employees.

ABOUT THE ROLE:

This role is a permanent full-time position.

As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.

Other key responsibilities include, but aren't limited to:

• Execute strategies to analyse performance and initiate improvement actions (e.g. dispatch control and analysis; plant / fleet statistical process control; production execution improvement);
• Adhere to standards and critical controls required to manage HSECQ and operational material risks, legal obligations and South32 and ISO Standards;
• Conduct investigations of relevant Events. Execute the production equipment work strategies for SAP;
• Assist to develop, review and maintain standard operating procedures to support the safe execution of production work;
• Execute all duties in line with statutory legislation, and South32 standards and requirements;
• Ensure timely and accurate reporting of all events and hazards and participate in workplace investigations or observations as required;
• Contribute to building a cohesive working environment;
• Actively participate in all people performance and development initiatives to ensure the team's performance meets the required standards;
• Build, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions were required to ensure achievement of organisational goals.

ABOUT YOU:

You will have experience and demonstrate capability in the following:

• A minimum of 4 – 6 years' work experience;
• Production / Process Control Improvement experience within a heavy industry environment;
• Valid Code B (08) Driver's license is essential.

Qualifications for this role are:

• Degree/BTECH in Mechanical Engineering/ Chemical Engineering.

South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate.  We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.

Please apply online by entering the preferred position reference number on our website 

This advertisement will close on  16 October 2025.

Profile description:

As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company.

Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo).

We are a small but strong team of 160 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for talented Business Operations Manager to help spearhead the overall look and feel of our features and services.

As a Business Operations Manager, your primary responsibility will be to develop and maintain strategic relationships with our local EORs in the Africa region, ensuring exceptional service delivery and therefore maximizing value for our clients. You will work closely with cross-functional teams at RemoFirst, including Sales, Customer Success, and Product, to ensure alignment between local partner strategies, and RemoFirst internal initiatives to drive overall business growth.

What you would be doing:

• Create & optimize the processes within the Operations Department
• Create & monitor performance metrics
• Improve the onboarding of the stakeholders to the platform
• Ensure that all of the stakeholders use the platform efficiently
• Constantly monitor efficiency within the department and develop ways to make them more effective
• Close cooperation with the CS department on the day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to the stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Offer operational data and insights for establishing and evaluating improvement strategies and tactics
• Ensure smooth workflows within each department and establish easy and lucid communication channels between other departments and operations
• Track day-to-day escalations that arise in the operations department
• Establish a safe, healthy, and inclusive work environment
• The principal point of contact for external stakeholders
• Help with employee appraisals by communicating job expectations and monitoring and reviewing job contributions
• Analyze data and assist in predicting the company's requirements, preparing a yearly budget, and planning future spending

What you'll need:

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 process and programs
• 1-3 years of project management experience
• Multilingual is a plus

Responsibilities:

• Manage the general well-being of the office environment and ensure a smooth and efficient office operations
• Support Marketing or Sales related areas when necessary (eg. exhibitions organization etc.)
• As the Compliance representatives to execute Regional Compliance initiatives in South Africa office and keep abreast of latest Compliance regulations
• Keep stock of office supplies and place orders when necessary, ensuring on-time payments to vendors and renewing licenses or lease agreement when needed
• As the gatekeeper to ensure all Company process are followed, such as perform staff claims and reimbursements processing and record keeping
• Support on local Employee Relations activities by working closely with Region HR team and local Happiness Committee members in carrying out staff activities
• Submit timely reports (including weekly meeting minutes) and prepare proposals (e.g. budget, office renovation plans) as assigned
• Assist Country Head to manage agendas/travel arrangements/appointments etc.

Job Requirements:

• Bachelor's degree or above (preferable in business admin or finance related discipline).
• 2 years of proven experience as a sales support related working experience or as an office administrator, office assistant or relevant role
• Good knowledge and resources with local agencies and supplier management
• Familiarity with office management procedures and basic accounting principles.
• Excellent knowledge of MS Office and office management software
• Excellent organizational, problem solving and time management skills.
• Self-driven, result oriented and solution focused.
• Outstanding communication and interpersonal abilities
• Excellent written and verbal communication skills in English and Mandarin.

Interested parties please apply in full resume with current and expected salary by e-mail to hr @ Please indicate the reference in the subject line.

All personal data collected will be used for recruitment and employment related purpose only.

The successful candidate will be responsible for the following key performance areas:

• Provide support to participants and clearing and settlement operators through various mediums or communication channels.
• Log, monitor, escalate and resolve calls on the call logging system according to agreed service level standards.
• Compile operational and performance reports (internal and external) and customer support engagement reports.
• Analyse data and insights from systems to improve the effectiveness and efficiency of payment and settlement services.
• Monitor the system and its interlinked ancillary systems to ensure that all settlements take place within agreed standards and escalate when necessary.
• Conduct system testing and monitor market testing according to a system test framework, and test the cases developed by the system tester.
• Participate in projects by executing assigned tasks arising from changes to regulations, business and technology.
• Contribute towards and review business and functional requirements and test cases.
• Execute billing, reconcile financial accounts and ensure that costs are recovered.
• Assist with on-the-job training for South African Reserve Bank staff.
• Conduct participant training.
• Contribute towards the induction programme for new employees.
• Compile evidence or sample information for internal and external auditors and contribute to the Principles for Financial Market Infrastructures assessments.
• Identify and report on the operational risks of the unit.
• Prepare and execute resilience tests in line with business continuity management.
• Compile and update the operational and system manuals, procedures and processes.
• Execute the activities set out by the stakeholder management framework at the appropriate level to support operations.
• Coordinate and execute the onboarding and termination of participants (banks and non-banks) on the real-time gross settlement (RTGS) system.
• Capture, verify and update master data changes on the RTGS system.
• Execute and/or monitor the internal and external operational system changes.

We're looking for a
Business Operations Manager
to help streamline day-to-day operations, improve internal systems, and support key client projects. This role combines organization, communication, and problem-solving to keep both internal and client-facing initiatives running smoothly.

Apply here:

Key Responsibilities:

• Conduct research and compile insights into clear, actionable summaries for business and client use.
• Transform notes, outlines, and meeting discussions into professional slide decks and documentation.
• Maintain and update performance dashboards and operational trackers using tools like Google Sheets, Notion, or Pipedrive.
• Develop and manage standard operating procedures (SOPs) to support consistent, efficient workflows.
• Coordinate scheduling, prepare meeting materials, and follow up on action items to ensure priorities stay on track.
• Support financial administration, including basic invoicing and record updates.

Ideal Candidate:

• Strong organizational and analytical skills with excellent attention to detail.
• Experience managing multiple projects and deadlines in a fast-paced environment.
• Proficient with productivity and project management tools (e.g., Google Workspace, Notion, Pipedrive, or similar).
• Exceptional communication and documentation skills.
• Self-starter who thrives in a remote or cross-functional team setting.

ABOUT LIV GOLF

The LIV Golf League is the world's only global golf league featuring 13 teams, a 14-tournament schedule, and many of the world's best golfers. Launched in 2022, the League was designed to expand the sport on a global level and create new value within the golfing ecosystem while enhancing the game's societal impact. A landmark investment by LIV Golf also launched The International Series, a set of 10 enhanced events sanctioned by the Asian Tour, with elevated prize funds in world-class destinations, offering a pathway for leading professional and amateur golfers from around the world into the LIV Golf League.

Only four years into operations and with tournaments across North and Latin Americas, Asia, Australia, the Middle East and Europe, LIV Golf remains committed to developing the sport at every level and exposing more people to the positive virtues of the game through its unique blend of intense competition and entertainment.

LIV Golf is owned and operated by LIV Golf Investments whose vision and mission are centered around making holistic and sustainable investments to enhance the global golf ecosystem and unlock the sport's untapped worldwide potential.

HISTORY

LIV Golf launched in 2022 as an eight-event Invitational Series with tournaments across the U.S., Europe and Asia. 2023 saw the first official season of the LIV Golf League, establishing the sport's first professional golf teams captained by many of the game's most decorated superstars competing in 14 events around the world.

The format respects golf's history and traditions with updates for modern-day sports fans; three days, 54 holes, no cut, shotgun start, and simultaneous team and individual competitions, offering a faster tournament that drives engaging storylines and offers an immersive fan experience. The League's award-winning events, each wholly owned and operated by LIV Golf and broadcast to over 500 million homes worldwide, showcase world-class competition within a family-friendly environment. Music entertainment, live concerts and a festival-style atmosphere play a signature role with LIV Golf, a two-time winner of the World's Best Golf Event from the World Golf Awards and a Sports Business Awards Finalist for Sports Event of the Year.

LIV Golf continues to expand its reach by bringing the League to new and returning markets featuring some of the most iconic venues in the world. It has also introduced free agency to professional golf, integrating end-of-season player promotion and relegation, team trades and off-season roster movement that drive year-round fan engagement, embraced by many of the world's most popular sports.

Away from the entertainment on the course, LIV Golf is dedicated to enhancing the well-being of the communities it visits through its ground-breaking social impact and sustainability strategy, 'Potential, Unleashed.' Named a 2024 Most Impactful award winner by Front Office Sports for utilising its platform to make a positive impact off the course, the League is committed to giving back and improving the world through golf.

ROLE OBJECTIVE/THE TEAM

Stinger Golf Club (The Team) is the proudly South African team participating in the global LIV Golf League. With the first LIV event to take place in South Africa in March 2026, Stinger GC is on an exciting growth trajectory – including establishing a year-round brand and commercial footprint in its home market.

The Business Operations Manager will play a pivotal role in establishing this business footprint - driving the Team's off-field efficiency, productivity, and strategic performance. Partnering closely with the Team General Manager, this position acts as a key operational lead – managing key projects and taking responsibility for translating vision into execution, optimising processes to ensure commercial and brand success.

PLEASE NOTE THIS ROLE WILL BE BASED IN SOUTH AFRICA

JOB RESPONSIBILITIES/WHAT YOU WILL BE DOING

• Supporting the Team General Manager and Team Operations Director to lead the execution of the Team Strategy, delivering commercial revenue growth, operational excellence, and compliance with League standards.

• Project management: Turning ideas into actionable plans, managing stakeholders, and driving execution across sponsorship, fan engagement, digital innovation, events, infrastructure, and broader business development areas.

• Managing and coordinating time, tasks, and resources efficiently to meet project goals.

• Building and maintaining a comprehensive Team Project Plan, capturing key milestones, launches, and deliverables.

• Establishing and tracking KPIs, creating data-driven reports and insights to support performance management and League reporting requirements.

• Supporting the evaluation of new business opportunities and partnerships, including financial and strategic impact assessments.

• Stakeholder reporting, including preparing meeting materials, consolidating updates, and actioning follow-up items.

REQUIRED SKILLS/WHAT WE ARE LOOKING FOR FROM YOU

• 6-10 years' experience in project or event management with direct accountability for business outcomes.

• Strong analytical capability with the ability to translate insights into actionable strategies and operating models.

• 4+ years' experience applying data-driven insights to develop and deliver project plans, operating models, and go-to-market strategies.

• A background in high-growth or dynamic organisations, ideally within sports, entertainment, or media.

• Exceptional communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organisation.

• Highly organised, detail-oriented, and capable of managing multiple priorities simultaneously.

• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.

• Willingness to travel internationally (20%+).

YOU WILL THRIVE HERE IF

• You are a proactive self-starter with an ambitious spirit, able to work on multiple workstreams effectively and at pace, independently or collaboratively as required

• You are detail-oriented, confident, and take full ownership of projects.

• You're a strategic thinker who enjoys solving complex problems and challenging the status quo.

• You bring positive energy and composure under pressure, maintaining focus on long-term objectives.

• You have a solution-oriented mindset, able to balance detail with big-picture thinking.

• You demonstrate professionalism, discretion, and emotional intelligence in every interaction.

• You're motivated by impact, collaboration, and performance, and thrive in an environment that values innovation and pace.

• You have strong communication skills (written and verbal).

LIV Golf is an equal opportunity employer that is committed to diversity and inclusion in the workplace and the equal treatment of all current and prospective employees.

We prohibit discrimination and harassment of any kind based on age, gender, disability, religion or belief, sexual orientation, marital status, pregnancy, race, ethnicity, or any other status protected by the laws or regulations where we operate. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, training, and apprenticeships.

LIV Golf Investments makes hiring decisions based solely on qualifications, merit, and business needs at the time.

As our third-party due diligence business continues to grow rapidly, Control Risks is looking for a proactive and highly organized professional to play a key role in ensuring smooth project delivery and operational excellence. This position offers the opportunity to work closely with clients, internal teams, and external partners, helping to streamline processes, improve efficiency, and support our growth journey.

Key Responsibilities
Client Project Coordination

• Serve as the first point of contact for client task management, processing and recording client orders in our internal system.
• Escalate unclear or complex requests to the appropriate stakeholders.
• Support the team with day-to-day operational tasks and help resolve issues as they arise.
• Maintain and regularly update client-specific and general project trackers.

Financial & Administrative Support

• Assist with accurate preparation of client invoices and review incoming invoices.
• Generate internal and external reports on database usage.
• Manage the subcontractor purchasing process, including verifying data accuracy for purchase orders and supplier invoices.
• Contribute to the continuous improvement of purchasing and expense processes.

Stakeholder & Team Support

• Take operational ownership of key aspects of client delivery, including implementing contingency plans when needed.
• Draft and manage clear written communications with external stakeholders.
• Escalate technical issues and proposed solutions through appropriate channels in a timely manner.

Operational Excellence

• Maintain accurate and up-to-date client records and service tracking.
• Provide usage and performance reports and key project details to clients as required.

Requirements
Essential

• Excellent face-to-face communication skills
• Strong track-record of problem solving, including in a multi-stakeholder environment.
• Experience in Microsoft Office - especially Excel
• Experience in SharePoint and Microsoft Teams
• Attention to detail
• Excellent time management and prioritisation
• Confident to raise concerns and discuss solutions

Preferred

• Customer service and/or customer complaints experience
• Experience communicating remotely across jurisdictions via video call.
• Education or work experience in compliance or business intelligence sector
• Prior experience of using internal enterprise systems

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks

Control Risks SA is committed to employment equity. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the relevant employment equity plans and policies of the company. Control Risks SA retains the right not to make an appointment and to verify all information provided by candidates.
If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.