8 Medical Secretaries jobs in South Africa

Medical Secretary

Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants
Location: Gardens, Cape Town | Salary: R25 000 R35 000 per month

About Our Client
Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.

The Role: Medical Secretary
As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.

Key Responsibilities

• Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality

• Manage consultant diaries, including booking patient appointments and coordinating with hospitals

• Handle patient enquiries professionally via phone and email

• Process referrals and test requests promptly and accurately

• Maintain up-to-date and compliant patient records

• Liaise with consultants, hospitals, insurers, and patients as required

• Support colleagues by covering phones, inboxes, and desks when needed

• (Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently

• (Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes

About You

• Minimum 1 years experience as a Medical Secretary

• Confident proofreading AI-transcribed clinic letters and managing consultant diaries

• Developing knowledge of private practice processes

• Comfortable working under supervision, with support available for complex cases

• Proven ability to manage consultant practice independently

• Strong track record handling billing, theatre bookings, and correspondence without supervision

• Experience mentoring junior staff and improving practice management processes

• Demonstrates initiative, adaptability, and attention to detail

Desirable:

• AMSPAR or BSMSA qualification

• Experience in private healthcare

• Knowledge of medical terminology and healthcare systems

Interpersonal Factor

• As a professional all services delivered needs to be in line with the Cancercare values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed in isolation.
• To display the company values: C - Compassion, A - Accountability, R – Respect, E – Ethics (CARE)

Telephone/messages

• Professional Management of all telephone related task ensuring excellent patient care and satisfaction of all stakeholders
• Effective and smooth workflow
• Stakeholder satisfaction

Scheduling

• Responsible for patient file
• Use of office equipment computers, photocopying machines faxes ect.
• General office/secretarial duties
• Upkeep of stats
• Record keeping
• Upholding daily filing
• Register all patient of different programs, E-auths/MED-E-MASS/NP REGISTER, Profdoc and Mosaiq
• Manage all Mail/letters/reports
• Proactive management of all operational unit needs (Stock, stationary, repairs etc.)
• Smooth operating, patient centred, professional medical reception department
• Adherence to all SOP's ensuring quality and efficiency
• Stakeholder satisfaction at all times

Financial administration

• Proactive assistance with regards to collecting of consultation fees and orientation of patients to company policy with regards to payment
• Coordinating and assisting with authorization process
• Assist with billing when MAC not available.
• Informed patients
• Smooth workflow
• Improve cash flow
• Reduce patient waiting times
• Sound documentation of financial expenses

Communication/Co-ordinating/ Patient care

• Responsible for coordinating all relevant communication with regards to patients care within the multi-disciplinary team and external stakeholders.
• Meet and greet all patients
• Orientate all NP
• Handout, explain and receive and capture, ie. NP Reg forms etc.
• Build relationships with all external Drs, receptionist, Hospitals and M/A
• Smooth workflow
• Improved stakeholder satisfaction
• Quality service delivered

Required Minimum Education

Matric and Diploma in Management Assistance or Secretarial Certificate

Required Minimum Experience

2 Years in Medical field

Cancercare, is an equal opportunity employer committed to achieving transformation and embraces diversity and creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, and disability status. By submitting your application, you are giving The Cancercare implicit consent to the storage and processing of your personal information

Interpersonal Factor

• As a professional all services delivered needs to be in line with the Cancercare values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed in isolation.


• To display the company values: C - Compassion, A - Accountability, R – Respect, E – Ethics (CARE) 

Telephone/messages

• Professional Management of all telephone related task ensuring excellent patient care and satisfaction of all stakeholders


• Effective and smooth workflow


• Stakeholder satisfaction

Scheduling

• Responsible for patient file preparation/scanning/.faxing/filing


• Use of office equipment computers, photocopying machines faxes ect.


• General office/secretarial duties


• Upkeep of stats


• Record keeping


• Upholding daily filing


• Register all patient of different programs, E-auths/MED-E-MASS/NP REGISTER, Profdoc and Mosaiq


• Manage all Mail/letters/reports


• Proactive management of all operational unit needs (Stock, stationary, repairs etc.)


• Smooth operating, patient centred, professional medical reception department


• Adherence to all SOP’s ensuring quality and efficiency


• Stakeholder satisfaction at all times

Financial administration

• Proactive assistance with regards to collecting of consultation fees and orientation of patients to company policy with regards to payment


• Coordinating and assisting with authorization process


• Assist with billing when MAC not available.


• Informed patients


• Smooth workflow


• Improve cash flow


• Reduce patient waiting times


• Sound documentation of financial expenses

Communication/Co-ordinating/ Patient care

• Responsible for coordinating all relevant communication with regards to patients care within the multi-disciplinary team and external stakeholders.


• Meet and greet all patients


• Orientate all NP


• Handout, explain and receive and capture, ie. NP Reg forms etc.


• Build relationships with all external Drs, receptionist, Hospitals and M/A


• Smooth workflow


• Improved stakeholder satisfaction


• Quality service delivered

Required Minimum Education

Matric and Diploma in Management Assistance or Secretarial Certificate

Required Minimum Experience

2 Years in Medical field

Cancercare, is an equal opportunity employer committed to achieving transformation and embraces diversity and creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, and disability status. By submitting your application, you are giving The Cancercare implicit consent to the storage and processing of your personal information

MEDICAL SECRETARY

Band 4 £30,353 - £33,016

Hours hours per week

Permanent

Pain Management, office based in Ashgrove House, ARI site
Medical Secretarial Services Team
Time for a change? Looking for a challenge? We have a vacant exciting job opportunity which could be for you

The Post
A post has arisen within Pain Management at Aberdeen Royal Infirmary for an enthusiastic and experienced Medical Secretary. The post holder will provide secretarial and administrative support to consultants and their team. You will also be required to work as part of a team alongside the other experienced medical secretaries.

The post is part-time at 29.6 hours per week, reducing to 28.8 hours per week over the next 2 years (with no loss of pay) in line with the NHS Scotland reduced working week.

What We Love To See
The ideal candidates should have previous medical secretarial experience with excellent interpersonal and organisational skills. In particular, we are looking for someone with fast and accurate audio typing skills.

Who We Are
The Medical Secretarial Service provides secretarial and administration support to medical, surgical, and clinical teams across the acute sector of NHS Grampian. The team consists of Medical Secretaries, Audio Typists, Administrators, Filing Clerks, Receptionists, Trainers, PAs, and the Management Team.

There are opportunities for expansion and progression within the Medical Secretarial Service, including expanding your knowledge in to various other medical, surgical and clinical services, or over time, developing in to supervisory, training, or management roles.

Diversity and inclusion
We are focused on hiring the very best talent available, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect, and has a positive recruitment experience – regardless of the outcome.

It is not essential to be in a Medical Secretarial role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or considering a move from working in another field. Your experiences elsewhere can bring a fresh perspective to our work.

Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.

For informal enquiries please contact Lianne Masson on or email

• Application Deadline: 13 November 2025
• Job Location: Cape Town, Western Cape
• Job Title: Medical Practice Secretary
• Salary Offer: R12,000
• Education Level: High School / Matric
• Job Level: Intermediate
• Minimum Experience: 3 - 5 Years

Are you a well-organised, professional individual looking for a great opportunity in a medical practice environment? An established and busy medical practice in Milnerton is looking for a Secretary to join their dedicated team.

This role offers a well-rounded mix of administrative support, finance-related tasks, and patient interaction, making it ideal for someone who thrives in a structured, service-driven setting.

The successful candidate will bring strong attention to detail, good computer skills, a calm and friendly attitude, and the ability to manage a variety of day-to-day responsibilities within a close-knit team.

Salary: R12 000 negotiable dependent on experience.

Requirements:

• Matric, or similar qualification
• 2+ years' experience in Office Administration
• Valid driver's license & own vehicle
• Well-groomed and professional appearance
• Professional communication in English & Afrikaans
• Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem-solving
• Basic accounting skills (Xero Accounting software training can be provided)
• Good telephone communication skills and etiquette
• A pleasant attitude and calm approach are essential for this role
• Applicants must have no criminal record
• Advantage: experience with medical aids & reimbursements

Duties and Responsibilities:

• Handle telephone calls
• Bookings
• Perform personal assistant duties for the owner from time to time (running an errand)
• Respond to emails, WhatsApp's & enquiries
• Place, receive & manage orders/returns/couriers
• Stock control & management
• Invoicing, statements & payment follow-ups
• Patient filing & record management
• Write and submit medical aid motivations, compile quotations
• Prep medico-legal reports
• Administer accounts on Xero Accounting, liaise with accountants
• Monthly payroll submissions & commissions
• Conduct regular courtesy calls to patients

Position: Medical Practice Secretary & Administrator

For:

• Eugene Rossouw – Orthotist & Prosthetist (±98% of duties)
• Fransien Rossouw – Physiotherapy (±2% of duties)

The role will primarily involve working with Eugene Rossouw Orthotist & Prosthetist. A very small portion of duties (around 2%) will be for Fransien Rossouw Physiotherapy.

We are looking for a professional, well-presented individual to join our medical practice in Sunset Beach as a Medical Practice Secretary & Administrator (including finance related responsibilities).

Requirements:

• Matric, valid driver's license & own vehicle
• Well-groomed and professional appearance
• Fluent in English & Afrikaans
• Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem-solving
• Basic accounting skills (Xero Accounting software training can be provided)
• Good telephone communication skills and etiquette
• Office admin experience
• Advantage: experience with medical aids & reimbursements
• A pleasant attitude and calm approach are essential for this role
• Applicants must have no criminal record

Duties & Responsibilities:

• Handle telephone calls
• Bookings
• Perform personal assistant duties for the owner from time to time (such as running an errand)
• Respond to emails, WhatsApps & enquiries
• Place, receive & manage orders/returns/couriers
• Stock control & management
• Invoicing, statements & payment follow-ups
• Patient filing & record management
• Write and submit medical aid motivations, compile quotations
• Prep medico-legal reports
• Administer accounts on Xero Accounting, liaise with accountants
• Monthly payroll submissions & commissions
• Conduct regular courtesy calls to patients
• Not limited to the above; duties will be shared among three team members

Salary:

Please confirm your salary expectation bracket in your application.

Working Hours:

Monday – Friday, 8am – 5pm

Preferences:

• We will be giving preference to candidates living near Milnerton, Sunset Beach (for traffic purposes)

Apply now by sending your CV & salary expectation to . Please do not use the general email listed on our website for applications.

We aim to employ someone within the next two months. If you do not hear from us by the end of November, please consider your application unsuccessful, and we wish you all the best in your future endeavors.

Job Type: Full-time

Work Location: In person

• Matric, or similar qualification
• 2+ years experience in Office Administration
• Valid drivers license & own vehicle
• Well-groomed and professional appearance
• Professional communication in English & Afrikaans
• Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem-solving
• Basic accounting skills (Xero Accounting software training can be provided)
• Good telephone communication skills and etiquette
• A pleasant attitude and calm approach are essential for this role
• Applicants must have no criminal record
• Advantage: experience with medical aids & reimbursements

• Handle telephone calls
• Bookings
• Perform personal assistant duties for the owner from time to time (running an errand)
• Respond to emails, WhatsApps & enquiries
• Place, receive & manage orders/returns/couriers
• Stock control & management
• Invoicing, statements & payment follow-ups
• Patient filing & record management
• Write and submit medical aid motivations, compile quotations
• Prep medico-legal reports
• Administer accounts on Xero Accounting, liaise with accountants
• Monthly payroll submissions & commissions
• Conduct regular courtesy calls to patients