19 Marketing Coordinator jobs in Eastern Cape

Applications are invited for the Marketing Coordinator position to be based in Cradock .

Purpose Of The Role

The Marketing Co-ordinator is responsible for the management of local marketing in a specific Herotel Regional office.

Key Performance Areas would include, but are not limited to:

• The local marketing coordinator ensures that all marketing activities are aligned to the national marketing strategy. This majority of the role is brand activation (70-80% of role), with some supporting activities.
• Brand Activations
• This person is responsible for creating pop-up sales offices / information kiosks while fibre projects are in the building phase.
• Mobilise regional resources to man kiosks, events etc. and ensure proper training, appearance etc.
• Must find events or create opportunities for the brand to activate, of which the objective is awareness.
• Creating awareness at a sponsored event such as a golf day, festivals etc.
• Flyer drops and knocking on doors if required.
• How to identify and make the most of a sponsorship opportunity.
• Fibre permission in-field support.
• In-person attendance and management of all activations is a key function of this role, which will require working on Saturdays with the following Monday off.
• Social Media Publishing
• Must look after and maintain the local Facebook pages, updating them with relevant local content as per digital strategy.
• Website Map Maintenance
• Must ensure that the national website has the latest maps available that shows coverage.
  
  

• Must work close with head office to identify long-term brand awareness opportunities in their markets, including outdoor billboards, radio stations and print opportunities.
• Reporting
• Manage budget, ensure that marketing spend is aligned to fibre-take-up rate targets,
  

• 2 to 5 years’ experience in managing the marketing needs for multiple branches.
• The candidate must be willing and able to travel, at least 2-3 times a month.
• This person must be willing to work on a Saturday at activations as is required, in which case the Monday will be given off.
• Valid Driver's Licence
• Ability to work quickly and under pressure.
• Problem-solving skills.
• Time management skills.
• Team player.
• Communication skills (written and verbal).
  
  

• Relevant qualification in Marketing will be an advantage.
  
  

• Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel’s Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.

We are looking for a highly motivated and creative Marketing Coordinator to join our team. In this role, you will assist in developing, implementing, and coordinating marketing initiatives to drive foot traffic, increase brand awareness, and create an engaging customer experience for a shopping center. The ideal candidate will have a strong background in marketing, excellent communication skills, and a passion for retail environments.

Key Responsibilities:

• Marketing Campaigns
  • Assist in planning, executing, and managing marketing campaigns to increase customer engagement and sales.
  • Work with external agencies and partners to develop creative assets, promotional materials, and advertisements.
  • Coordinate seasonal and promotional events to maximize traffic and sales.

• Digital Marketing & Social Media:
  • Manage social media accounts and ensure content aligns with the brand’s voice.
  • Develop content for digital platforms, including websites, email newsletters, and social media channels, i.e FB/Instagram/Tiktok
  • Track and report on the effectiveness of digital campaigns and suggest improvements.

• Brand Management:
  • Ensure consistency in the marketing materials and communications for the shopping centre’s branding.
  • Oversee the creation and distribution of promotional materials (e.g., flyers, posters, newsletters) for events, and special promotions.

• Customer & Community Engagement:
  • Organize and promote community events, store openings, and in-centre promotions.
  • Build relationships with tenants and assist with their individual marketing needs.
  • Coordinate loyalty programs, contests, and giveaways to drive foot traffic and customer engagement.

• Market Research & Reporting:
  • Prepare monthly reports on marketing activities, customer insights, and foot traffic data to assess campaign success.

• Event Coordination:
  • Coordinate logistics for in-centre events, ensuring smooth execution and adherence to budget.
  • Collaborate with tenants, vendors, and the management team to ensure event success. 

Qualifications & Skills:

• • Minimum 1-2 years of experience in marketing, preferably in retail or shopping centers.
  • Strong knowledge of digital marketing platforms, social media, and content creation.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects simultaneously and work under deadlines.
  • Strong organizational and time-management skills.
  • Creative mindset with attention to detail.
  • Proficient in Microsoft Office Suite, Canva, and social media management tools, i.e FB/Instagram and TikTok. Although we do have an external service provider who do all our designs for our big campaigns
  • Knowledge of retail industry trends and best practices is an advantage. 

Reporting to the Managing Director and Company Shareholders, the Sales, Marketing / Production Coordinator is responsible for supporting and coordinating between the Sales and Production teams by providing administrative support.

Minimum Requirements:

• Matric, Grade 12 certificate
• Valid Driver's licence

Responsibilities:

• Responsible for day to day sales enquiries from existing or potential customers – quotes, prices, product construction etc.
• Manage and record all sales enquiries.
• Serve customers by selling product and meeting customers’ needs.
• Service existing accounts, obtain orders and establish new accounts.
• Resolve customer complaints by investigating problems, developing solutions, and preparing reports through the production team.
• Expand sales in existing accounts by introducing new products that the production team may be developing.
• Keep customers informed of their order progress by submitting weekly/monthly outstanding order lists.
• Inform customers of delivery status for their deliveries.
• Travel for quarterly meetings with existing customers or meeting with potential new customers.
• Conceive new designs/packaging or changes to existing designs/packaging with new or existing customers.
• Submit manufacturing orders by referring to price lists and product literature.
• Post manufacturing orders into Pastel Accounting system.
• Check that the sales balance and submit monthly sales reports to the Management team every month end.
• Submit Sales Reps reports to Sales Team and Accounting Team.
• Keep management informed by submitting weekly, monthly, and annual sales and production reports.
• Maintain professional and technical knowledge by continual meetings and updates with the production team.
• Liaise with logistics and customers in coordination with the collection and delivery of orders.
• Provide historical records by maintaining records on customer sales and production tracking.
• General support to sales team and production team as required.
• Procure items instructed by the Management team.
• Perform day to day administrative tasks, answering the telephone etc.

Key Skills and Competencies:

• Time management and planning skills.
• Interpersonal, written, and verbal communication skills.
• Able to meet multiple project deadlines and demonstrate good attention to detail.
• Able to demonstrate an understanding of the needs of the customer.
• Able to work individually as well as part of a team.
• Ability to meet deadlines with minimal supervision.
• Knowledge of export compliance and logistics is an advantage but not a specific requirement.
• Customer service and client relationships.
• Knowledge of graphics design is an advantage but not a specific requirement.