97 Managers jobs in Gauteng

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our portfolio
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Own vehicle

We're Hiring: Coffee Shop Managers – Bryanston & Leaping Frog Fourways (Opening October 2025)

Daily Coffee is where locals meet – and we're looking for two experienced Coffee Shop Managers to lead our new stores in Bryanston and Leaping Frog Fourways.

Requirements:

Minimum 5 years' experience in hospitality/restaurant management

Strong POS system knowledge

Passion for delivering excellent customer experiences

Ability to command, motivate, and support the team

Upholds a culture of respect, professionalism, and good vibes

Ensures procedures are followed consistently

Skilled in stock management, GRVs, daily cash-ups, and store opening/closing

What we offer:

A dynamic and supportive environment

Growth opportunities in a growing coffee brand

Competitive salary package

Locations: Bryanston & Leaping Frog Fourways

Apply:

Daily Coffee: Where Locals Meet.

Job Type: Full-time

Work Location: In person

About the Company The company offers cost effective and sustainable leasing solutions to companies and institutions alike to help them finance and purchase the technology they need to run their business efficiently and keep their IT equipment up to date. About the Role The Sales Manager is pivotal in driving revenue growth, ensuring strategic alignment, and fostering a high-performing sales culture. The Sales Manager needs to achieve consistent growth in the company Group’s customer base and national sales figures by managing the activities of the sales team so that current activities are optimised and new business growth is achieved; supervising, directing and assisting the decision making of the sales team so that they are motivated and trained for optimum performance and achieving/exceeding the sales targets; and, finally; carrying out competitive negotiations at a senior level and contributing as a member of the management team to the ultimate success of the company as a whole and the achievement of its strategic objectives. Key Responsibilities Sales Management The role encompasses several key responsibilities, including strategic leadership, performance management, enabling BDM success, client relationship growth, innovation & adaption, cross-functional collaboration, and building scalable sales operations. Strategic Leadership Goal Setting: Define sales targets and objectives for BDMs based on company goals and market opportunities. Market Analysis: Provide insights into market trends, customer needs, and competitor activities to guide the BDMs’ efforts. Alignment with Business Goals: Ensure BDMs’ strategies align with the company’s overarching objectives, such as expanding into new markets, launching new products, or acquiring specific customer segments. Performance Management Tracking Progress: Monitor BDMs’ pipelines, deal closures, and overall performance metrics. Feedback and Coaching: Offer regular guidance to enhance sales techniques, relationship management, and negotiation skills. Motivation: Foster a results-driven culture, providing incentives and recognition for achieving targets. Enabling BDM Success Providing Resources: Equip BDMs with the tools, technology, and collateral needed to approach clients effectively. Training and Development: Organize training on fintech products, regulatory compliance, and industry trends. Fintech solutions often involve complex, intricate financial solutions & products requiring deep industry knowledge, so the Sales Manager ensures BDMs can articulate value propositions effectively. Collaboration Facilitation: Act as a bridge between BDMs and other departments (e.g., product development, marketing, or sales support) to resolve challenges and streamline processes. Client Relationship Oversight Strategic Accounts: Directly oversee key or high-value clients to ensure satisfaction and growth opportunities. Pipeline Review: Support BDMs in refining their approaches to prospective clients or stalled deals. Loss Review: Investigate fully the reasons for failure to close or losing a deal with a view to improving the go to market approach. Innovation & Adaption Encouraging Innovation: Push BDMs to explore new business opportunities, partnerships, and revenue streams in a dynamic fintech landscape. Agility in Response: Help the team adapt to changing market conditions, regulatory shifts, or technological advancements. Innovation-Driven Sales: Lead efforts to position the company as a forward-thinking partner, leveraging cutting-edge technology. Cross-Functional Collaboration Integration with Marketing: Work with marketing teams to develop effective campaigns and generate quality leads. Feedback Loop: Relay client and market feedback from BDMs to influence product development and strategy. Building a Scalable Sales Operation Process Optimization: Collaborate with Sales Operations to develop and refine sales processes, ensuring scalability and efficiency. Data-Driven Decisions: Utilise CRM and analytics tools to make informed decisions and predict trends. Core Responsibilities Sales and Operations Management Recommend and manage the P&L and budget for the relevant business unit within the InnoVent Group and monitor financial performance so that the business is aware of anticipated costs and revenues, areas of unsatisfactory performance and improvement opportunities and that the team focuses on delivering against P&L targets to meet the company’s financial performance targets. Lead demand-generating marketing and sales activities in the assigned market for the assigned solution. Convert sales opportunities to wins and invoice. Track billing and survey customer satisfaction Source and distribute relevant thought leadership and marketing material to customers. Advise the Pricing and Decision Support function on the most appropriate solution Pricing Schedules to be applied during bid / proposal / quote development. Manage all targeted the company accounts customer relationships in collaboration with Pre-Sales and Service Delivery Management. Collate details on new business (pipeline, pending and actual new business) and present the progress and successes of performance against the Business Development objectives, targets, as well as against competitive benchmarks. Attract new relationships with new customers by supporting collaborative sales efforts. Collaborate with the One-company group of Companies to leverage opportunities in our chosen industries. Actively drive and follow through on qualified opportunities. Establish ongoing productive and professional relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and consistent feedback to prospective customers. Ensure an in-depth understanding of the business unit strategy, growth plan, value drivers (revenue and profit trends), and risks. Direct and participate in acquisition and growth activities to support overall business objectives and plans. Build and maintain collaborative and cohesive relationships with the management team across the business. Collaborate with executive and senior leadership across Business Units to initiate and integrate the design and development of new solutions to grow the business, or to terminate those that are no longer viable. Play a consultative role in reviewing and developing functional plans and budgets to ensure that plans are realistic and stretching but capitalizing upon commercial/operational opportunities. Identify and assess market opportunities and new ideas within company and for collaboration with other business units. Lead own team to make a professional assessment and present appropriate recommendations to the Managing Executive and the EXCO team. Provide regular performance reports to the Managing Executive and participate with EXCO in business reviews. On an ongoing basis, examine current operational processes to identify and implement potential operational improvements that will positively impact service, profitability and cost performance for the business unit. Ensure the provision of subject matter expertise for operations management and provide counsel to the company and operations leadership on all related areas to facilitate the achievement of the company’s strategy. Identify and facilitate sales and business growth opportunities and constantly keep the commercial goals on the operations leadership teams’ radar. Provides active input into new business development strategies and how opportunities will impact revenue for the business units. Staff Leadership and Management Manage the effective achievement of the company and overall, the company Group objectives through effective leadership and by setting of individual objectives, managing performance, developing and motivating team to maximise performance. Build and manage a high performing team by providing leadership, role clarity, training and career development. Ensure open communication channels with staff and implement change management interventions where necessary. Definition roles, responsibilities, individual goals and performance objectives for the team. Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program within the business unit. Encourage knowledge transfer through development and implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan. Performance manages resources as per policies and legislation where necessary. Promote an ‘Company centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance. Governance, Risk and Business Continuity Management Ensure that appropriate governance systems are in place and in line with future requirements, i.e. policies, procedures and reporting structures. Continually assess the competitiveness of all operations programs and practices against the relevant comparable companies, industries and markets. Stay up to date of new trends and innovations in operations. Manage business risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs. Lead and guide improvement projects that will increase profits or protect against risks in the function. Establish and maintain the highest ethical standards in operations practices. Ensure that the business unit is fully compliant with all the company initiatives through conducting regular audits and taking corrective action. External Parties and Relationship Management Oversee relationship with service providers and ensure all the services are delivered properly, evaluate the performance of consultants and report any deviations to the relevant department for any corrective actions. Manage relationships with operational Heads and other Group Executives and act as a trusted advisor. Accountability Revenue under management Budget under management Communications & working relationships Internal EXCO Internal Department Heads Reasons for Interaction: Ensure the achievement of the relevant internal business unit sales objectives Direct and lead relevant business unit initiatives Ensure that the internal business unit sales strategy aligns with and supports the overall company Group strategy External Strategic Clients and Partners Consultants and Service Providers (External service providers, vendors or partner consultants) External advisors/consultants (Subject Matter experts) Reasons for Interaction: Achieving strategic InnoVent Sales objectives Negotiate and approve terms and conditions Provide thought leadership Drive collaborative partnerships and innovation with the company Candidate Requirements Educational Qualifications Business Management degree or equivalent qualification Management/Leadership program MBA or equivalent qualification (Desirable) Years of Experience At least 8 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver and grow a professional services/solutions practice. At least 8 years solutions sales experience with a documented successful track record in selling high end services, rich and complex IT solutions in the relevant industry. At least 3 years’ experience in managing a sales team. Other Requirements Good Business Acumen Corporate Governance Auditing processes Solution Sales Methodologies Relevant Industry/Domain knowledge Entrepreneurial Assertiveness Leadership Attention to detail Conflict management Professionalism Presentation Entrepreneurial Customer relationship management Competencies Behavioral Competencies Communicating and Informing Results Driven Complex solution Sales & Support Organised and Thorough Learned Competencies Differentiation, Justification and Powers of Persuasion Prospecting Selling Against Competition Hygiene Factors Ability to cope with change Desire to develop & grow Have integrity, uphold values & trustworthy Logical thinker Passion for customers & excellence

Business Unit: Discovery Insure

Function: Call Center / Contact Center

Date: 27 Oct 2025

Discovery – Insure

Manager |Operations – Short Term Insurance

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We invest in exceptional individuals who align with our values and thrive in our fast-paced, dynamic environment. As global thought leaders, we are committed to innovation that drives financial success and creates meaningful societal impact.

About Discovery Insure

Discovery Insure is South Africa's fastest-growing short-term insurance provider, offering comprehensive motor and home insurance solutions. Through our Shared-value Insurance model and the award-winning Vitality Drive programme, we incentivise and reward clients for driving well. With a growing footprint in Europe and the Middle East, we are building a nation of great drivers and better businesses. Our team of over 900 professionals is dedicated to delivering innovative solutions and exceptional service to our clients and financial advisers.

Key Purpose of the Role

To lead and manage operations teams within the Short-Term Insurance Servicing Call Centre, including all related administrative and support functions. The role is responsible for implementing strategy, achieving performance targets, and ensuring high-quality service delivery to customers and stakeholders.

Key Responsibilities

• Oversee and manage service levels and standard operating procedures across the call centre and associated functions.
• Perform full line management duties within the scope of the role.
• Analyse operational trends and identify improvement opportunities.
• Manage relationships with internal and external stakeholders.
• Drive staffing efficiency and optimise operational performance.
• Review and align processes and SOPs regularly.
• Manage operating costs in line with budgetary constraints.
• Implement and monitor strategic objectives and performance targets.
• Mentor, coach, and develop direct reports.
• Handle escalated queries from various stakeholders.
• Provide regular reporting to business stakeholders.
• Foster a culture aligned with Discovery's values.
• Conduct monthly one-on-one meetings and performance reviews.

Candidate Requirements

Education

• Matric (Essential)
• FAIS full qualification – Short Term Insurance (Essential)
• RE5 certification (Essential)
• CPD certificate (Essential and/or advantageous)
• Relevant tertiary qualification (Advantageous)
• Degree (Advantageous)

Experience

• Minimum 3 years' experience in a call centre (inbound or outbound) within client servicing teams in the short-term insurance industry (Essential)
• Minimum 4 years' experience in a leadership role within a call centre environment (Essential)

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Operations Manager – East Rand, Gauteng

We are looking to employ an experienced Operations Manager who will oversee three filling stations in Tembisa. The successful individual must be self-driven and results driven, with strong leadership qualities.

The Operations Manager will be expected to optimise growth in fuel, convenience store and food service sales. They will work with site supervisors to ensure smooth day-to-day operations, excellent customer service, training and development, and ensure regulatory compliance.

Responsibilities:

• Operations management – Lead a team of three site supervisors to ensure efficient and profitable operations in each filling station. Identify opportunities for growth and improvement.
• Financial oversight – Monitor sales volumes and profit margins across all three filling stations. Analyse financial reports to identify underperforming areas and implement corrective actions.
• Regulatory Compliance - Ensuring adherence to all health and safety requirements and all regulatory standards.
• Customer service – Lead initiatives to uphold excellent customer service across all sites.
• Staff management – Support the site supervisors in driving staff performance and continuous training and development. Ensure efficient roster management across all the sites.

Qualifications and Experience:

• Matric / Grade 12
• Diploma/Degree Business Management or Operations Management
• Minimum of 8 years' experience in fuel industry and/or retail (Essential)
• Minimum of 5 years' experience in management or supervisory roles
• Proficiency with Microsoft Excel and Word

Key Skills:

• Excellent communication and interpersonal skills
• Ability to work under pressure
• Excellent organisational and analytical skills
• Strong people management and leadership skills
• Must have reliable transport

If you have not received a response within two weeks, please consider your application to be unsuccessful.

Job Type: Full-time

Pay: R15 000,00 - R21 000,00 per month

Application Question(s):

• How many years have you worked in the fuel or retail industry?
• How many years' experience do have you in management positions?

Work Location: In person

About Us:

Jalusi Corporation is a dynamic and growing company that specializes in providing digital and business solutions to businesses. We are seeking an experienced and passionate Operations Manager to join our team and help us take our business to the next level.

Job Summary:

We are looking for a highly skilled and motivated Operations Manager to oversee the day-to-day operations of our company. The successful candidate will have a strong background in business and finance, with a passion for growing small businesses into macro-level organizations. The Operations Manager will work closely with the Managing Director to develop and implement strategies to drive business growth, improve efficiency, and enhance profitability.

Key Responsibilities:

• Develop and implement operational strategies to achieve business objectives

• Manage and optimize business processes to improve efficiency and productivity

• Analyze financial data and provide insights to inform business decisions

• Develop and manage budgets and forecasts

• Provide advice to the Managing Director on operational matters

• Lead and manage a diverse team of employees

• Foster a culture of innovation, collaboration, and continuous improvement

Requirements:

• Degree in Business, Finance, or a related field

• Proven experience in operations management, preferably in a growing business

• Strong financial management and analysis skills

• Excellent leadership and management skills

• Ability to work with a diverse group of employees

• Passion for growing small businesses into macro-level organizations

• Strong communication and interpersonal skills

What We Offer:

• Competitive salary between R R48 000 and production bonus

• Opportunity to work with a dynamic and growing company

• Collaborative and innovative work environment

• Professional development and growth opportunities

How to Apply:

• If you are a motivated and experienced operations professional with a passion for growing businesses, please submit your application, including your resume and a cover letter, to We look forward to hearing from you

Job Description

Hello Future Operations Manager

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in as a Operations Manager, where you will manage the design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units and segments where you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now's the time to imagine your potential in a team where experts come together and ignite effective change

As part of our team in our space, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

• Contribute to overall business improvement
• Identify and implement processes aligned to strategic objectives
• Customer Experience & Customer Service strategic alignment
• Leading all the respective teams (As per structure above)
• Making sure that the business achieves its strategic objectives related to customer (includes service, experience)
• Functions pertaining to management (people, production, customer, and finance)
• Responsible for people management - includes talent management, change leadership.
• Align technology to business needs
• Operational efficiency and quality
• Provide operational and best practice context for internal environment.
• Build relationships with peers and or colleagues that impact across business areas.
• Ensures compliance to system and operational controls
• KRI indicators, client treatment with emphasis on compliance to legislation,
• Statistical reporting on performance
• Effective budget management - Deliver the allocated part of the operations within agreed budgets, service levels and business targets.
• Collaborate and work with the HR and IT teams to deliver required service levels.
• Actively share information with other team members regarding successes, issues, trends, and ideas.

Education and Experience

• Grade 12 (Matric)
• Degree
• 3 + years of experience dealing with Complaints
• Experience in a collection team (Advantageous)
• 2-3 years in Management

Key Component:

• Leadership and team management
• Strategic planning
• Customer Experience enhancement
• Business & Process improvement
• Performance Management
• Reporting Stakeholder engagement (Including ownership and accountability for SLA with Associates)

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

11/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.