67 Management jobs in Westonaria

Listing reference: click_

Listing status: Online

Apply by: 5 February 2025

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Soweto

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Listing reference: click_

Listing status: Under Review

Apply by: 5 February 2025

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Soweto

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Note: The original uses a mix of tags; this refined version preserves content while applying clean, accessible structure using allowed tags.

Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.

Job Location: Gauteng, Soweto
Deadline: October 03, 2025

Stock Management :

• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.

Sales Growth & Profitability :

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include : - In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget

Risk Management :

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management :

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development :

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation :

• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.

• NQF level 4 (Grade 12) or equivalent
• 3 years' experience in a store management position
• Sales & service management, budgeting, computer literacy, communication skills
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding
• Sales / Retail / Business Development jobs

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

• Operational Management
  • Drive store performance to achieve and exceed sales targets.
  • Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
  • Ensure consistent implementation of merchandising and marketing standards.
  • Attract and retain a strong and loyal customer base.
• Inventory Management
  • Oversee inventory controls and ensure effective stock management.
  • Monitor store performance in line with stock availability and customer demand.
• Customer Service
  • Ensure exceptional customer experiences that exceed expectations.
  • Review and act on Mystery Shopper reports and customer feedback.
  • Resolve product and service-related complaints quickly and effectively.
  • Lead by example in reinforcing a customer-first culture among staff.
• People Management
  • Train, develop and motivate staff to reach full potential.
  • Plan for succession and promote internal growth.
  • Manage performance consistently and fairly.
  • Foster a positive, engaging and productive working environment.
• Administration & Compliance
  • Ensure strict adherence to company policies, systems, and procedures.
  • Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Retail hours, including weekends and public holidays

Overview

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.

• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.

• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.

• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.

• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

Overview

Sanlam Developing Markets (SDM) is a wholly-owned subsidiary of Sanlam Life Limited and is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focuses on retail products, as well as group schemes.

• As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
• Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.
• Leading a service delivery culture and ecosystem within and outside of the branch to enable an optimal client experience.
• Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.
• Ensure retail branch sales delivery and establish and drive a service culture.
• Ensure compliance, quality, and risk management.
• Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management).
• Monthly planning and reporting of sales and service activities in the Branch.
• Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums) and determine effective engagement tactics that will contribute to building and maintaining relationships.

• Matric (Grade 12).
• RE1 and RE5.
• 120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
• Class of Business accreditation (annual).
• Compliant with continuous professional development (CPD) current and past cycles.
• A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
• Service Management experience is essential.
• Insurance sales experience.
• Credit and lending experience.

• Sales tactics and approaches.
• Stakeholder engagement and management.
• Customer service and engagement.
• Relevant Regulatory frameworks, policies, and standards.
• Sanlam insurance products (ideal).
• People management practices and principles.
• Business Acumen.
• Computer literate.
• Data and analytics (including data visualisation).
• Project management.
• Critical thinking and problem-solving skills.
• Strong communicator (verbally and in writing).
• Able to lead and motivate a team.
• Driven to exceed targets.
• Organising skills.
• Adaptable and able to learn quickly.
• Resilient and open to change.

• Interpersonal savvy
• Decision quality
• Directs work
• Optimises work processes

• Cultivates innovation
• Customer focus
• Drives results
• Collaborates
• Being resilient

• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• Opportunities for career advancement within a growing organization.
• A supportive and collaborative work environment.
• Ongoing training and development programs.

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Manage strategic programs and projects (both in SA and internationally).

Interface with internal and external customers for all project deliverables.

Participate in meetings and work closely with Functional Managers.

Coordinate and prioritize workload to meet project milestones.

Collect and analyse project metrics.

Identify improvement actions and process controls.

Communicate key status information to stakeholders.

Communicate program, quality, and operations reviews to Senior Management.

Manage project challenges and implement strategies to resolve issues and meet milestones.

Plan and execute configuration, risk, and supply chain management.

Participate in continuous improvement activities.

Develop, maintain, and improve project management processes, metrics, and tools.

Lead project closure activities.

Capture, incorporate, and communicate lessons learned within assigned projects and cross-functional teams.

Continuously refine a project management definition that is recognizable as leading in the industry.

B Degree / equivalent.

Min. 3 years’ Project Management experience.

Excellent understanding of project management concepts, methodologies, and associated tools.

Strong project planning and tracking capability.

Strong risk and issues management, causal analysis, decision analysis / resolution capability.

Able to interface with cross-functional teams / customers.

Able to negotiate and meet project commitments.

Proactive.

Excellent verbal and written communication skills.

Excellent interpersonal skills.

Able to resolve conflict.

Situational travel based on project needs (<10%).

Strong customer-focused project management background.

Able to plan, execute, monitor, and control multiple projects throughout the customer deployment and internal manufacturing lifecycle.

Detail-oriented.

Highly motivated.

Able to resolve challenges and meet project milestones.

Ensure a high customer quality experience.

By applying for this position, you consent in terms of the Protection of Personal Information Act (POPI Act) to your personal information being obtained, utilised, and stored by the Company through inter alia, reference checks, credit checks, and trace reports.

Should you not hear from us within 7 days, please consider your application unsuccessful.

The main purpose of this position: The Quality Manager will assume responsibility for ensuring effective implementation, management, and maintenance of the clinical governance framework, its pillars, and related clinical governance standards, policies, processes, systems, guidelines, and training. The incumbent will drive compliance with the OHS Act, company/industry requirements, and other applicable legislation within the Hospital. The incumbent will play a lead role in coordinating quality improvement initiatives, projects, and clinical quality statistics/reporting together with key members of the hospital management team, including HODs and Unit Managers.

• Drive improved patient experience through relevant hospital line managers together with the CRO.
• Clinical risk management.
• Custodian of health and safety framework including appointment of health and safety representatives, supporting the hospital managers towards functional health and safety committee structure and ensuring that the relevant forms/checklists and reports are completed, and risks tabled.
• Driving risk assessment by function/department and the management of risk registers and mitigating actions.
• Overseeing the healthcare risk waste management process together with the infection prevention coordinator and the provider.
• Emergency preparedness and disaster management readiness.
• Legal appointments.
• Compliance with line managers, driving yearly compliance audits and close out findings.
• Clinical outcomes ensuring that the month-end data is captured, and hospital scorecards are extracted, reviewed and analysed monthly to identify deviations/trends and implement corrective action.
• Quality improvement identifying and supporting QIP across the hospital and related to improved patient experience, safety, and outcomes.
• Conducting all relevant training according to the OHS Act requirements (Health and safety representative, emergency preparedness incident management, risk assessment, and other relevant training required under the quality portfolio).

Requirements:

• Degree/diploma in Nursing or in Safety/Quality Management.
• Management experience is advantageous.
• Current registration with SANC if applicable.
• Excellent SHEQ knowledge.
• Knowledge of legislation (specifically OHS Act).
• Understanding of the private health industry, its challenges, and the key role players.
• Valid driver's license with own transport.

This is a management position.

INTERESTED? PLEASE ATTACH YOUR COMPLETE UP-TO-DATE CV AS WELL AS COPIES OF ALL QUALIFICATIONS, CERTIFICATIONS, ID, AND SANC RECEIPT URGENTLY.

The main purpose of this position: The Quality Manager will assume responsibility for ensuring effective implementation, management and maintenance of the clinical governance framework, its pillars and related clinical governance standards, policies, processes, systems, guidelines and training. The incumbent will drive compliance to the OHS Act, company/industry requirements and other applicable legislation, within the Hospital. The incumbent will play a lead role in coordinating quality improvement initiatives, projects, and clinical quality statistics/reporting together with key members of the hospital management team, including HODs and Unit Managers.

• Patient experience – drive improved patient experience through relevant hospital line managers together with the CRO.
• Clinical risk management.
• Custodian of health and safety framework including appointment of health and safety representatives, supporting the hospital managers towards functional health and safety committee structure and ensuring that the relevant forms/checklists and reports are completed, and risks tabled.
• Driving risk assessment by function/department and the management of risk registers and mitigating actions.
• Overseeing the healthcare risk waste management process together with the infection prevention coordinator and the provider.
• Emergency preparedness and disaster management readiness.
• Legal appointments.
• Compliance with line managers, driving yearly compliance audits and close out findings.
• Clinical outcomes ensuring that the month end data is captured, and hospital scorecards are extracted, reviewed and analysed monthly to identify deviations/trends and implement corrective action.
• Quality improvement identifying and supporting QIP across the hospital and related to improved patient experience, safety and outcomes.
• OHS and quality training conducting all relevant training according to the OHS Act requirements (Health and safety representative, emergency preparedness incident management, risk assessment and other relevant training required under the quality portfolio).

Requirements:

• Degree / diploma in Nursing or in Safety/Quality Management.
• Management experience is advantageous.
• Current registration with SANC if applicable.
• Excellent SHEQ knowledge.
• Knowledge of legislation (specifically OHS Act).
• Understanding private health industry, its challenges and the key role players.
• Valid drivers license with own transport.

This is a management position.

INTERESTED? PLEASE ATTACH YOUR COMPLETE UP TO DATE CV AS WELL AS COPIES OF ALL QUALIFICATIONS, CERTIFICATIONS, ID AND SANC RECEIPT URGENTLY.