927 Management jobs in Durban

Dis-Chem Pharmacies is continuously looking for Trainee Managers to build a talent pool for their Durban stores. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

Qualifications

• Grade 12 / Matric
• Minimum of 5 years’ retail experience post training
• Minimum of 2 – 3 years as manager with minimum of 8 people reporting directly to them
• Retail/FMCG experience
• ERP, CRM or ordering system experience
• KRONOS/ SAP and/ or related system experience
• Willing and able to work retail hours
• Local traveling required
• Driver’s license and/or own reliable transport

Duties and Responsibilities

Inventory Management

• Ensures the processing of items including but not limited to goods in transit, cycle counts and physical stock to system matches, stock takes, addressing of shrinkage and overall stock levels.
• Ensures efficient stock flow to the sales floor.
• Participates, assists and supports in the management of shrinkage and in the ordering of stock to maintain correct stock levels (FMCG, Health and Beauty) when required.

Sales Floor & Receiving

• Assist with the planning, implementation, and maintenance of promotional stock displays in FMCG, Health and Beauty.
• Assist with labeling, pricing and layout standards in FMCG, Health and Beauty.
• Assist with goods receiving duties guided by standard operating procedures.
• Participate in the delivery of transaction integrity for incoming goods receipts and outgoing returns guided by internal control procedures.
• Assist with reconciliation of daily ZMove Packs in accordance with receiving policies and procedures.
• Assist with achieving store sales targets, including FMCG, Health and Beauty.
• Partner with all heads of departments to ensure targets are met.
• Support management to ensure promotions are effectively executed.
• Assist management to coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.
• Maintain awareness of market trends in the retail industry and monitor local competitors.
• Support management to determine profit and sales objectives and propose strategies to manage inventory levels and store operations.
• Propose innovative ideas to senior management to increase market share.
• Assist in the development of regional retail strategies to raise customer pool, expand store traffic, and optimize profitability in FMCG, Health and Beauty.

Point of Sale Operations and Finance

• Assist with daily cash-ups and review reconciliation packs and paperwork.
• Assist with efficient scheduling of the point-of-sale area to maintain service standards.
• Assist with monitoring store expenses and stock adjustments to correct GL accounts.
• Support in analyzing and interpreting financial income statements.
• Assist in ensuring expenses related items are controlled and managed within budget.
• Support management with transaction integrity throughout the store guided by internal control procedures.
• Support in ensuring the accuracy and completeness of branch transactions.
• Support management to improve cashier service levels and productivity.
• Assist with controlling overtime and casual spend.
• Assist with sign-off and investigation of run ends daily.
• Support management to disseminate, collate, and report all relevant information between store and department managers.
• Assist in internal or external audits conducted in-store.

Customer Service

• Assist with addressing customer complaints promptly and regulate both complaints and compliments.
• Assist with ensuring customer request system is operational and actioned daily.
• Encourage and report on new loyalty signups continuously.
• Assist with accurate manual processing of points to customer accounts.
• Assist with providing customers with feedback regarding queries and complaints.

HR Process Support

• Assist with people administration duties, including leave management, scheduling, and staff file management.
• Facilitate human resource processes, submissions, and documentation for the store in compliance with standard operating procedures.
• Account for execution and transactions on the workforce management system (KRONOS) within the store, including master data and transactional management.
• Assist the store with the delivery of HR policies and system implementations.
• Support management to ensure employees receive training where necessary and collate feedback from employees on training sessions attended.

Trainee Programme Adherence

• Participate and engage in meetings, workshops, and other learning opportunities.
• Assist managers in completing assigned tasks for on-the-job learning purposes.
• Completion of all required learning programs and assessments to be deemed competent.
• Ensure Portfolio of Evidence is filed and kept up to date and signed off with Regional Admin Manager.

General

• Housekeeping must be in accordance with Dis-Chem standards and store cleanliness maintained.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Dis-Chem Health and Safety Regulations.
• Adhere to the Dis-Chem uniform and personal appearance policy.
• Knowledge - Sound knowledge and understanding of retail store management disciplines with retail admin experience.
• Cognitive Skills - Analyse simple to semi-complex situations, evaluate options, and make informed decisions to achieve results.
• Business Acumen - Follow guidelines, regulations, principles, and standards; understand business complexities.
• Communication Skills - Communicate effectively with all types of people and practice attentive, active listening.
• Interpersonal Skills - Identify and manage own emotions and the emotions of others; conflict management, counselling, and networking skills; emotional intelligence.
• Quality Orientation - Detail-oriented and organized, with the ability to manage multiple priorities and deadlines.
• Self-Management Skills - Handle challenging situations diplomatically; cope with pressure and recover quickly.
• Management - Develop employees through transferring knowledge.
• Technical skills - Basic computer skills (Word, Excel, PowerPoint, Outlook); numerical SAP (Retail & SuccessFactors); GKPOS.

Special conditions of employment

• South African citizen
• MIE, clear criminal and credit
• Willing and able to work retail hours
• Local travelling required
• Driver’s license and/or own reliable transport

Remuneration and benefits

• Market related salary
• Medical aid
• Provident fund
• Staff account

Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, consider your application unsuccessful.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

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Overview

We’re looking for an experienced Workshop Manager (Central) to supply competent and cost-effective maintenance and engineering support, service, advise solutions and techniques to maximise the availability of equipment, effectively preservation of the companies physical assets, and develop and supervise people under his control.

Responsibilities

• Continuously improves machine or facility maintenance efficiency with the implementation of preventative and predictive maintenance techniques by planning, leading, organizing, and controlling resources at its disposal, including the maximum utilization of the Workshop facilities and equipment
• Monitors work in progress and ensures maintenance efficiencies by using SAP leverage mechanisms. Takes corrective action for any deviations using performance management techniques
• Implements the necessary planning and scheduling of resources by the use of the weekly workshop's outstanding job sheet
• Controls profitability and cost efficiency to stringent budget constraints and objectives, and motivates expenditure requirements as required
• Ensuring that the section complies with all statutory and legal requirements by providing guidance, performing inspections, maintaining records, and controlling objectives, standards, and methods used in complying with OSHACT and permits requirements
• Complies with the requirements of the CAP audit protocol concerning all SHEQ activities and elements
• Implements maintenance procedures and practices to ensure that plant availability is maximised, e.g., implementation of predictive, planned, and reliability-centered maintenance, etc
• Compiles workshop budget concerning Fixed costs such as Wages, Salaries, overtime, and machinery maintenance costs
• Assists in maintaining a competitive advantage by the reduction of total costs without detriment to equipment and operational efficiencies by monitoring engineering cost reports and controls expenditure by initiating cost-effective design or plant changes, e.g., motivating changes to maintenance schedules, spare parts, and capital requests as and when necessary to achieve these aims, etc
• Ensures engineering standards and procedures are maintained by monitoring frequency and modes of failures, breakdowns, accidents, adherence to QCPs, excess labour usage, and initiates changes to plant and process to overcome these. Establishes the root causes of deviations
• Ensures shutdown maintenance is planned and efficiently controlled and executed with minimal disruption to production schedules
• Investigates and recommends equipment purchases, machinery modifications, machinery strategy based on life cycle costing techniques for the medium to long term, etc, by on and off-site inspections, meeting equipment users, vendors, etc
• Identify training needs, implement development plans, and ensure technical competency within the team
• Maintain discipline in line with company policy; chair disciplinary hearings, and recommend dismissal to Senior Management where required
• Participates in the Plant Safety Committee meetings and ensures safety objectives are met
• Performs Critical Task Analysis, develops Safe Work Procedures, and performs Job Observations where required
• Ensure adherence to relevant ISO standards when implementing policies, procedures, and work instructions
• Chairs daily morning meetings, monthly workshop forums, and resolves issues and escalates them for further investigation when required

What are we looking for?

• Completed apprenticeship in Fitting & Turning
• A formal qualification would be advantageous
• N5/N6 studying towards a Diploma or GCC
• Minimum 5 years’ experience in a heavy industrial or manufacturing maintenance environment
• Supervisory experience is essential.
• SAP experience is advantageous

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Paper and Forest Product Manufacturing

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Get notified about new Workshop Manager jobs in Durban, KwaZulu-Natal, South Africa.

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Overview

Beauty Zone SA is an independent retail organization with 59 stores specializing in cosmetics, hair care, and health care products, along with a range of general FMCG products. The company is committed to offering high-quality products to its customers, ensuring they have a delightful shopping experience. With a strong presence and a growing customer base, Beauty Zone SA continues to expand and innovate to meet the evolving needs of the market.

Role Description

Are you a dynamic leader with a passion for driving sales and operational excellence?

We are looking for an Area Manager to oversee multiple retail stores in Vryheid to Central Kwa-Zulu Natal within the FMCG sector.

Responsibilities

• Oversee day-to-day operations of multiple retail stores.
• Achieve sales, profitability, and growth targets.
• Implement and monitor company policies, procedures, and promotions.
• Train, motivate, and manage store teams to deliver excellent customer service.
• Ensure stock management, merchandising standards, and compliance are maintained.
• Conduct regular store visits, audits, and performance reviews.
• Report on business performance and provide solutions for improvement.

Requirements

• Minimum of 3–5 years’ experience in a retail management or multi-store leadership role (FMCG experience advantageous).
• Strong knowledge of sales, merchandising, and store operations.
• Excellent leadership, communication, and people management skills.
• Ability to work under pressure and deliver results.
• Valid driver’s license and willingness to travel between stores.
• Living in Vryheid, Ulundi.

What We Offer

• Competitive salary package.
• Performance-based incentives.
• Opportunity to grow within a leading FMCG retail group.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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Description

RPO Recruitment’s client, a reputable contractor with operations across South Africa, is seeking a highly experienced and dedicated Construction Manager to join their dynamic team as soon as possible. This well-established contractor has a solid track record of successfully delivering complex projects across the country.

The successful candidate will have the exciting opportunity to work on one of our client's latest residential construction projects in KwaZulu-Natal. This project is expected to last approximately 16 months, providing long-term employment prospects and the chance to make a significant impact in the local community.

Requirements

• BTech in Construction Management or similar
• Minimum 8-10 years’ solid experience working on large building projects preferably large-scale residential projects
• Pr CM registration with SACPCMP advantageous

Benefits

Salary: R700K – R900K CTC per annum, negotiable

RPO is a Specialist Recruitment Agency that provides candidates and clients with unique recruitment solutions tailored to their needs. We focus on helping you reach your personal and professional goals by connecting you to your perfect career path.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Meghan du Plessis and Riana Hattingh ) at RPO Recruitment or on LinkedIn
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV:

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Reports to Senior Manager Inland Procurement

Overall Job Purpose:

• Develop Inland Procurement Strategy for the assigned Area/s in collaboration with Area and Hapag-Lloyd Strategy 2030.
• Lead Inland Sourcing activities during tenders and contract renewals.
• Proactively and effectively seeks out most qualified vendors and supports in the selection of the most cost-effective distribution of vendors to benefit both customer service levels and companies bottom line.
• Apply Procurement processes and tools for the selection of vendors in line with Hapag-Lloyd Global Procurement Guideline
• Observe TCO / TVO (Total cost of ownership / Total value of Ownership)
• Ensure Hapag-Lloyd Code of Conduct and Compliance Policies are followed during procurement activities.
• Responsible for the Contract Signing and Administrative activities in accordance with the RME/Global procedures and guideline.
• Responsible for ensuring new Suppliers are on boarded and contracted rates are updated by QSC in timely manner.
• Responsible for managing and monitoring monthly costs and Savings initiatives by ensuring accuracy in the ACE and other Cost/Savings Reports in through coordination with RME Contract Manager and RME Controlling
• Responsible for actualization of savings initiatives through effective coordination and flowshare monitoring with Area and QSC Ops
• Support other procurement related activities in the Area and Region

Responsibilities:

• Category Strategy : Develop Inland category strategies and playbooks from both geographical and supplier segmentation aspects. Provision of input and local expert knowledge into the Hapag-Lloyd procurement strategy as well as into the development of tools and methods for the global organization. Maintain regular contact with relevant stakeholders to gather and provide information and ensure information exchange with relevant internal and external interfaces.
• Cost optimization: Secure best in class costs for the procured services and goods on a TCO-basis (Total Cost). Ensure highly competitive pricing and low-risk contracts. Monitoring of the most relevant factor costs influencing the purchasing volume to secure highly transparent cost developments in the markets.
• Tendering: Develop negotiation plans, strategies and execute sourcing projects and contract renewals. Preparation, negotiation and conclusion of rate agreements and frame contracts based on cross-functional input and in alignment with the Area, Region and/or HQ-functions (if applicable) prior to commencing tender/contract renewals.
• Supplier selection and supplier management: Selection of most competitive suppliers based on quality and cost parameters in alignment with the requirements of the cross-functions and in alignment with the Area, Region and/or HQ-functions (if applicable). Evaluation and development of supplier performance to secure the provision of high-performance service. Perform risk management for the supplier base and markets to secure sustainable performance. Management of contracts post sourcing to maximize contractual values and mitigate risks. Prepare and execute Supplier Performance evaluation and meetings as per the annual supplier performance management calendar. Work closely with Supplier Management to continuously develop and monitor supplier performance levels and adherence to contractual KPI’s and service levels.
• Supplier Sustainability: Support implementation of Global sustainability initiatives and drive joint initiatives with Suppliers.
• Controlling and Reporting: Ensure high transparency and correct reporting on all levels including FCs and budgeting exercises. Document, measure and report savings and cost increases based on the KPI methodology of the company. Follow Four-Eye principle for contractual savings validation via Regional Controlling and ensure approval given via relevant functional L4/L3, prior to finalizing and concluding tenders/contracts. Monthly monitoring of Tender Flow Share assignment to approved vendors and taking corrective measure when deviations occur. Act as RME Procurement Point of Entry for BU and FC exercises coordinating cost changes across all spend categories.
• Methods, processes, systems and governance: Roll out of methods, tools and systems within the Areas provided by and according to regulations of Global Procurement and Region Procurement. Drive e-procurement implementation and digital solutions to modernize the procurement function. Implementation and monitoring of all relevant legal requirements. Act as a point of escalation relating to contractual dispute and issue resolution. Manage day-to-day contractual/supplier risk and opportunity assessment.
• Contract Administration: Implement contracts as per HL Global boiler plates. Liaise with suppliers and internal stake holders; Legal, CIRM, Operations and other relevant stakeholders for any deviations to the boiler plate. On conclusion of contracts discussions, ensure contracts are signed, sent out to suppliers and liaise with RME Contract Manager for the storage and upload of contracts into Coupa / Shared Folder.
• Rate Updates: On board new suppliers in accordance to Area / RME / Global Compliance requirements. Send finalized rates to QSC and Area for rate update in systems. Follow up on any rate related queries, disputes and escalate to Area & QSC Ops where required.
• Costs and Savings Reporting: Review monthly Cost and Savings reports, follow up on deviations to planned Costs / Savings with relevant stakeholders and escalate to Area & QSC Ops where required. Review monthly Flow share reports, follow up on deviations with relevant stakeholders and escalate to Area & QSC Ops where required.

Qualifications:

• Bachelor’s degree or equivalent. Post Graduate in Supply Chain Management or equivalent would be preferred.
• Minimum 10-15 years’ experience (desirable) in a procurement operational role, preferably in the maritime or logistics sector.
• Knowledge and experience in working with Terminals, Depots, Transporters and other container shipping related suppliers in Area South Africa is preferred.
• Experience with working in Coupa is preferred.
• Excellent track record of Tender and Contract compliance management
• Ability to work under pressure.
• Self-starter, high attention to details and process-oriented person who can get things done in a timely manner working with and through other stakeholders.

*** Disclaimer -Recruitment Fraud Alert 2025

Caring for People

We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or UASC Limited. They offer fake job opportunities and demand payments for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our website.

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Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Overview

Job Description overview contains responsibilities and qualifications for a role focused on managing client relationships, sales opportunities, and team performance within Old Mutual South Africa. The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Responsibilities

• Leadership and Direction - Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals.
• Customer Relationship Management / Account Management - Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
• Sell Customer Propositions - Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.
• Sales Opportunities Creation - Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.
• Performance Management - Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.
• Operations Management - Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols.
• Promoting Customer Focus - Assist with the development of internal communications and work collaboratively with colleagues to build strong external customer relationships and meet customer needs.
• Key Account Management - Deliver specialized support and service for new and existing accounts in line with organizational policies and procedures. Respond to complex customer inquiries while helping senior colleagues manage and maintain customer relationships.
• Customer Relationship Development / Prospecting - Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response.
• Budgeting - Track budgets and report variances to more senior colleagues.
• Organizational Capability Building - Provide coaching to team members to develop their skills.

Skills

• Building Trust
• Change Management
• Client Needs Assessments
• Commercial Acumen
• Consultative Selling
• Customer-Focused
• Customer Service
• Customer Understanding
• Direct Selling
• Executing Plans
• Identifying Customer Needs
• Identifying Sales Opportunities
• Sales Software
• Strengthening Customer Relationships
• Upselling

Competencies

• Builds Networks
• Business Insight
• Collaborates
• Communicates Effectively
• Customer Focus
• Demonstrates Self-Awareness
• Develops Talent
• Drives Results

Closing Date

15 October 2025 , 23:59

Additional

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

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Overview

South Africa - KwaZulu Natal, eThekwini Central (Durban / Pinetown / Umlazi)

R - R Annually (Negotiable)

Our National Logistics client seeks a Warehouse Manager for Durban who will be responsible for the overall performance and well-being of the warehouse receiving, storage and picking departments of the distribution centre, its staff and its customers ensuring the sustainability of the distribution centre warehouse operations at the right cost and to the right quality standards.

Requirements

• Tertiary Qualification: degree or Diploma in Supply Chain or Logistics related
• 5 – 7 Years experience in:
• Warehousing & Distribution Shift Management
• Inventory Management
• Supply Chain Management
• People Management
• Disciplinary Enquiries
• Health & Safety Management
• Facility & Asset Management
• Contingency Planning & Management
• Best Practice / Continuous Improvement Management
• Management of multi temperature stock items
• Management of complex, multi-site, multi-disciplinary, multi-culture organizations.
• WMS, Excel and Word skills
• Accounting software experience (Great Plains ideal)

Key Responsibilities

• Cost control: Warehouse expenditure is managed within budget.
• Labour is managed within budgeted KPI’s.
• Stock losses are managed within budgeted KPI’s.
• Stock damages are managed within budgeted KPI’s.
• Repairs and maintenance are managed within budgeted KPI’s.
• Machinery is managed within budgeted KPI’s.

How to apply

• Follow the link to our jobseeker’s page -
• Search for the job title.
• Click apply to submit your CV.

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Senior Manager Tax at SNG Grant Thornton

Join to apply for the Senior Manager Tax at SNG Grant Thornton role at SNG Grant Thornton

Overview

We're looking for an experienced Senior Tax Manager to join our growing Durban office within one of South Africa's leading audit, advisory, and tax firms. If you thrive in complex tax environments and want to lead high-impact advisory and dispute resolution work across multiple industries, this is your opportunity to make your mark.

Responsibilities

• Providing strategic tax advice on corporate income tax, with working knowledge of international tax, transfer pricing, VAT, individual tax and customs.
• Managing and reviewing tax audits, SARS disputes, objections, and appeals.
• Representing clients in negotiations and correspondence with tax authorities.
• Overseeing tax computations, opinions, risk assessments, and technical deliverables.
• Guiding and supporting Managers and junior staff on complex tax matters.

Beyond Client Work - You'll Also Shape the Practice

• Drive business development alongside regional and national leadership.
• Contribute to financial performance: WIP, billings, collections, profitability.
• Lead strategic firm initiatives, innovation projects, and process improvements.
• Monitor legislative changes and contribute to thought leadership.
• Champion operational excellence, compliance, and risk management.

Lead and Develop a High-Performing Team

• Mentor, manage, and grow Managers, Senior Consultants, and Consultants.
• Set clear performance goals and enable progression.
• Deliver technical training and succession planning
• Foster a collaborative, high-performance culture.

What You'll Need

• CA(SA) qualification
• 8-10 years' experience in Tax, including minimum 3 years in management
• Strong technical grounding with the ability to lead from the front

About Us

SNG Grant Thornton is a forward-thinking firm where you'll work with diverse clients and professionals dedicated to delivering excellence. We are a member firm of Grant Thornton International, one of the world's leading international organisations of independently owned and managed accounting and consulting firms. We offer high-quality assurance, tax and advisory services to a diverse range of clients. Our success is based on great depth of expertise, delivered in a distinctively personal and straightforward way.

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OMF Branch Manager (Durban City View) page is loaded# OMF Branch Manager (Durban City View)locations: Durbanposted on: Posted Todayjob requisition id: JR-72066**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**naManages a small to medium-sized team of advisors to develop, maintain, and leverage relationships with prospective and existing clients to stimulate and manage demand for financial products and services.# Responsibilities# # Leadership and DirectionCommunicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals.# Customer Relationship Management / Account ManagementDevelop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.# Sell Customer PropositionsUse personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.# Sales Opportunities CreationIdentify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.# Performance ManagementRespond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.# Operations ManagementProvide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols.# Promoting Customer FocusAssist with the development of internal communications and work collaboratively with colleagues to build strong external customer relationships and meet customer needs.# Key Account ManagementDeliver specialized support and service for new and existing accounts in line with organizational policies and procedures. Respond to complex customer inquiries while helping senior colleagues manage and maintain customer relationships.# Customer Relationship Development / ProspectingDevelop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response.# BudgetingTrack budgets and report variances to more senior colleagues.# Organizational Capability BuildingProvide coaching to team members to develop their skills.**Skills**Building Trust, Change Management, Client Needs Assessments, Commercial Acumen, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Executing Plans, Identifying Customer Needs, Identifying Sales Opportunities, Sales Software, Strengthening Customer Relationships, Upselling**Competencies**Builds Networks# # Business Insight# # Collaborates# # Communicates Effectively# # Customer Focus# # Demonstrates Self-Awareness# # Develops Talent# # Drives Results**Education***Closing Date**15 October 2025 , 23:59***The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.***The Old Mutual Story!***()(blob: / 2:28Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
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