661 Management jobs in Durban

Job title/position:

Audit Manager

Number of positions:

1

Function and Business Unit:

Audit DBN

Description of the role and purpose of the job:

The audit manager has the operational responsibility to guide, manage and oversee the planning, staffing and supervision of audit engagements. Provides technical, audit operational, and audit quality leadership with a focus on professional skepticism. Demonstrates a strong tone and culture supporting audit quality through a commitment to maintain objectivity, professional skepticism, ethics and integrity. The audit engagement manager has the operational accountability and responsibility to drive audit quality in response to the needs of stakeholders and external regulators.

Portfolio Management
• Adhere to the firm's process for audit client acceptance and continuance e.g. executing timely completion of the engagement set-up and annual client re-evaluation/continuance procedures
• Monitor client service standards and takes action to improve poor audit quality service
• Actively participate with the audit partner in the optimization and rationalization of our portfolio of clients
• Lead/Manage multiple projects or programs, through the management of a team of professionals and possibly with the contribution of specialists
• Take commercial and contractual responsibility for managing engagement billings, collections and identification of change order opportunities. Facilitate timely identification and analysis of potential change orders, discuss the change order opportunities with clients at interim periods during the year

Resource Management
• Determine during the planning phase that the engagement team has the appropriate proficiencies, resources, tools and capabilities deployed to drive audit quality
• Determine that the work performed by less experienced members of the engagement team is directed, supervised and reviewed by more experienced engagement team members
• Superviseandreviewtheworkoftheengagementteambeingsuitablyinvolvedthroughouttheengagement
• Develop, coach, mentor and share expertise with team members, providing stretch assignments to advance their capability
• Take action to support the wellbeing of individuals in their team(s)
• Adhere to the firms policies or procedures for staffing and resource allocation, performance management and engagement review evaluation of individuals within their teams(s)
• Take a leading role in developing team members to their full potential promoting collaboration
• Provide technical knowledge, direction and training to engagement team members
• Determines that the audit engagement team undertake the appropriate training and coaching in line with member firm requirements
• Work on professional development to maintain status and accreditation undertaking all mandatory and regulatory training as required by the due date
• Keep up to date with technical developments in audit quality, audit and accounting standards, and comply with latest quality directives

Monitoring and Quality Initiatives
• Determine adequate and timely planning by involving the audit partner. audit director, engagement quality control reviewer, and relevant specialists
• Contribute to the development of the audit strategy, materiality, risk assessment, risk of fraud and planned audit approach, prior to commencing field work
• Propose the most appropriate audit approach and audit workflow to be taken for the engagement
• Adopt new approaches to improve audit quality including new audit methodology and technology tools
• Determine that audit procedures obtain sufficient appropriate cumulative audit evidence to support the audit opinion in accordance with professional standards, applicable legal and regulatory requirements
• Focus on complex, high risk and sensitive technical issues, involving the engagement partner and the engagement quality control reviewer early in discussions and consulting with the Department of Professional Practice as necessary. Document the conclusion reached and the disposition of the consultation in accordance with firm requirements
• Lead and coach team members on the exercise of professional skepticism including robust challenge, consideration of alternatives and disconfirming evidence
• Lead the preparation of the proposed auditor's reports considering the proposed wording to be included in the Key Audit Matters section and the conclusions reached in formulating the auditor's report
• Lead the engagement team's assessment of the significance and disposition of corrected and uncorrected misstatements identified and matters to be communicated to management and those charged with governance
• Participate in consultation on matters involving differences of opinion e.g. with the EQCR or other personnel involved in the audit and document the conclusions arising from those consultations in accordance with firm requirements
• Facilitate debrief sessions upon completion of and during projects to identify lessons learned and enhance future quality and commercial planning
• Determine that the engagement files are assembled within an appropriate period of time after the engagement reports have been finalized and the engagement documentation retained is in accordance with firm requirements
• Lead and coach the engagement team in:

(a) Determining appropriate substantive procedures on significant accounts and risk areas and material non-significant account;

(b) Coordinating with specialists and assessing the impact of specialists findings on the audit;

(c) Completing tasks and deliverables to a high quality standard as part of client engagements -working to an agreed plan, budget, and quality;

(d) Understanding of the importance of the work being completed and how it contributes to the audit overall;

(e) Identifying and documenting risks, issues and conclusions -consulting with appropriate team members as necessary; and,

(f) Keeping senior team members informed of significant developments and progress on the engagement

Skills and attributes required for the role:
• Make sound decisions
• Foster innovation
• Apply a strategic perspective
• Take opportunities to learn and adapt
• Develop and motivate others
• Build collaborative relationships
• Drive quality
• Act ethically and responsibly
• Advocate for equality
• Ability to work under pressure
• Manage multiple priorities
• Demonstrate leadership qualities.

Minimum requirements to apply for the role (including qualifications and experience):
• Registered Chartered Accountant (CA) SA.
• Minimum of 2 years working experience as a Audit Manager.
• Must have experience in working in a big multinational audit firm.
• Must have completed SAICA Articles in an audit environment.
• Must have own reliable vehicle.
• Listed and PCAOB experience is advantageous. #J-18808-Ljbffr

About the Role

Skyhigh Global is seeking a dynamic Operations Manager to lead and enhance the performance of our outsourced contact centre operations. You’ll be responsible for driving KPIs, coaching Team Leaders, and maintaining exceptional customer experience through strong operational oversight and partner collaboration.

Key Responsibilities

Operational Efficiency

• Ensure contact centre meets core KPIs:

  • Service level: ≤ 2%

  • Average Handling Time (AHT): ≤ 4 minutes

  • First-Time Resolution

  • Quality Scores: 95%+

  • Positive Customer Feedback (TrustPilot & Feefo)

• Monitor performance and take proactive steps to address underperformance.

Relationship Management

• Build strong working relationships with our outsourcing partner, Wourth Group .

• Ensure contract compliance and drive performance improvement initiatives.

Customer Experience Enhancement

• Lead and support Team Leaders through effective coaching and training.

• Regularly review team data to identify improvement areas.

• Implement performance plans when targets are not met.

Workforce Management

• Work closely with the UK-based resource team to ensure adequate staffing for shifts.

• Plan around business needs, marketing campaigns, and catalogue drops.

• Assess overtime and other staffing requirements.

Continuous Improvement

• Identify best practices and drive innovation in contact centre operations.

• Lead strategic initiatives to improve customer engagement and efficiency.

Regular Duties & Reporting

• Weekly reports on key KPIs: call volume, AHT, revenue, and conversions.

• Weekly meetings with Team Leaders to monitor team and individual performance.

• Document and share improvement plans, attendance records, and warnings.

• Monthly performance summaries for senior management review.

• Share ongoing updates on completed projects and operational goals.

What We’re Looking For

• Proven experience in contact centre or outsourced operations management

• Strong leadership and performance coaching skills

• Ability to interpret and act on data-driven insights

• Clear communication and collaboration with external partners

• A proactive, solutions-focused approach to customer service excellence

Ready to lead a high-performing team in a fast-paced contact centre?
Apply now and be part of Skyhigh Global’s growth journey in Durban.

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Join to apply for the Account Manager (KwaZulu-Natal Region) role at Hilti South Africa

Join to apply for the Account Manager (KwaZulu-Natal Region) role at Hilti South Africa

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Role Overview:

Are you an experienced, highly achieving Account Manager based in the KwaZulu-Natal Region? We have a vacancy for an Account Manager who will take ownership of market share for Hilti for all activities in the assigned territory and further develop profitable sales.

Role Overview:

Are you an experienced, highly achieving Account Manager based in the KwaZulu-Natal Region? We have a vacancy for an Account Manager who will take ownership of market share for Hilti for all activities in the assigned territory and further develop profitable sales.

This is a “bench role” which exists for the purpose of talent pipeline creation to address our future hiring needs as they become active.

About Hilti:

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Role Responsibilities:

You will take the ownership in the assigned territory to develop sales by utilizing all elements of our sales process to effectively analyze, implement and control the opportunities within the territory to achieve the assigned targets for defined territory or market segment.

You will also build fruitful working relationships with all levels - partners, contractors, system integrators & end users, and actively manage and develop the growth of key products within the sales territory by targeting the appropriate customer groups and ensure successful introduction of new products. You will ensure the appropriate level of coverage is given to both buying and potential customers within the customer platform, to develop profitable growth.

You will actively and effectively demonstrate, service, train, and (where appropriate) test Hilti products; and to be successful you must understand the market thoroughly and know the players, therefore you will obtain information on competition, market price levels, new launches, seminars, new outlets, quality issues, product deliveries and report in monthly reports.

Year upon year we are recognized as one of the top 'Great Place to Work' employers globally.

What We Offer:

We’ll give you everything you need to excel in your role, including your own van full of tools and one-to-one coaching; you’ll manage your own book of business while being part of a friendly team. We’ll give you lots of responsibility, including your own portfolio of customers and we’ll trust you to deliver outstanding results.

Day to day you’ll report to your sales manager, who will also be there to support you with your training and development. Show us what you’re made of, and we’ll offer you opportunities to move around the business – and gain experience in different job functions. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

What You Need Is:

To be successful in this role, you will need:

• Completed degree/diploma (preferred but not a must).
• Relevant sales / direct technical sales experience in the relevant sector i.e. Construction/Heavy Duty Industry.
• Proficient in SFDC or SAP CRM7.
• Strong communication and interpersonal skills.
• Proficient in MS Office.
• Strong drive to consistently meet performance targets.
• An agile approach to solving problems, with a solution-oriented mind-set.
• Strong business acumen, with a team orientated attitude.
• Willingness to go the extra mile.
  
  
  

Why You Should Apply:

Year upon year we are recognized as one of the top 'Great Place to Work' employers globally. And when you meet us you'll understand why. We have a diverse team of different backgrounds and experiences - success at Hilti is down to teamwork and ability.

We look forward to receiving your application!

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Construction, Industrial Machinery Manufacturing, and Civil Engineering

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Drive performance. Lead the network.

This is a strategic sales leadership role for a dynamic individual with strong automotive sector experience. If you're ready to shape regional strategies, support dealer performance, and influence sales success across a national network — this role is for you.

About the Role

You’ll oversee the sales performance of new vehicles across a defined regional dealership network. This includes tracking KPIs, developing regional strategies, engaging with dealer principals, and guiding teams to meet or exceed targets. Your impact will be felt across the value chain — from customer experience to revenue results.

What You’ll Do

Monitor and analyse new vehicle sales performance across the region

Coach, guide, and support dealer sales teams

Conduct dealership visits to align on strategy and performance

Develop regional sales plans that align with national objectives

Analyse market trends and competitor strategies

Lead sales reporting and performance insights

Design and manage incentive programmes and sales promotions

Champion customer experience excellence at every touchpoint

What You Bring

Bachelor’s degree in Business, Marketing, or related field (MBA a plus)

5–8 years’ experience in automotive sales, preferably within an OEM or dealership group

Strong sales strategy and performance management skills

Excellent interpersonal, coaching, and analytical abilities

Experience in CRM tools and data-driven sales reporting

Knowledge of automotive market trends, customer preferences, and dealer dynamics

What Success Looks Like

A high-performance dealer network aligned to national targets

Data-led decisions and market-aligned regional strategies

Motivated and high-functioning dealer sales teams

Sales growth, customer retention, and brand consistency

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Job description:

We are hiring!

At Sappi, we are a leading global provider with a reputation for delivering high-quality sustainable Woodfibre products and solutions for the global markets. We lead through our values centred around safety, integrity, courage, making smart decisions which we execute with speed. We are seeking unique people who believe in fostering a diverse and inclusive and safe environment.

We’re on the lookout for an experienced Risk Manager to direct, manage and coordinate an integrated Risk Management Department through measuring and assessing risks to the organisation and to manage and coordinate an integrated management system that ensures compliance to all Safety, Health, Security, Fire & Emergency Preparedness within the business and direct and facilitate the certification requirements in respect of ISO certification (OHSAS 18001 and ISO 45001) and to continuously improve on the mill’s risk profile in respect of all of the above.

As a Risk Manager, you will be responsible for:

• Prepare and control the risk department business plan covering personnel, assets, installations, equipment, vehicles, insurance premium capex, and major contracts
• Set key performance indicators (KPIs) for team members, conducting regular performance reviews, and providing feedback to ensure continuous improvement
• Identify training needs and foster the professional development of team members. This might include mentorship, supporting certifications, or ensuring ongoing education in relevant areas such as risk assessment, compliance, or financial analysis
• Create a positive work environment and foster a culture that values open communication, risk awareness, and ethical behavior
• Management Representative for ISO 45001 and maintain the integrated management system (IMS) and review frequently Mill compliance and continuous improvement
• Ensure and advise on compliance with statutory requirements in the risk management field through the monitoring of legislative changes, consultation with legal experts, external legal compliance audits, corrective action plans, and internal audits
• Prepare and distribute relevant reports reflecting the Mill’s risk management status on a monthly, quarterly, and annual basis
• Recommend risk control strategies to minimise risk exposure and monitor the effectiveness of the risk management process
• Directs the Risk Specialist (Security and Emergency Preparedness) in terms of the mill’s emergency preparedness and response plans in terms of the minimum standards expected for the protection of company assets
• Ensure that suitable simulations/drills are held to test the emergency plans and prepare the emergency coordination teams
• Create and promote a culture where employees at all levels understand their role in maintaining safety and risk mitigation
• Initiate and oversee safety behavior programs that encourage all employees to take personal responsibility for safety
• Lead programs that recognize and reward individuals or teams for exemplary safety practices, thereby reinforcing positive behaviors within the safety culture
• Lead the organization’s crisis management efforts by ensuring that emergency plans are in place, employees are trained, and that there is a coordinated response to incidents such as natural disasters, health emergencies, or security breaches
• Liaise with insurance brokers, surveyors, assessors, mill personnel, company legal advisers, and legal counsel on all insurance matters when needed
• Ensure that corrective and preventive action is taken for non-conformances through correct channeling to the responsible people
• Ensure that legal requirements are complied with in all respects that the required registers are maintained and that the necessary documentation and investigations are forwarded to the Department of Labour
• Set annual targets, objectives, and action plans for the mill and risk department to achieve continuous improvement and to meet certification requirements
• Direct a communication strategy to generate awareness and knowledge of safety requirements with the employee and contractor employee workforce
• Directs the mill towards improvements required to reduce occupational hygiene exposures and to meet legal requirements

What are we looking for?

• B degree in at least one of the SHE disciplines
• 5 - 8 Years post-graduation experience within the SHE field of which 2 years should be in a Managerial field
• In-depth knowledge of health and safety-related legislation and licensing processes
• Strong computer literacy (MS Office Suite)

What’s in it for you?

• Opportunity to work within a global organisation that continues to thrive in a rapidly changing world even after 80 years of existence
• Learning and development programmes to fast-track your career within Sappi
• Opportunities to travel (dependent on the role)
• Market-leading leave benefits
• Employee wellbeing benefits

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Supervisor II, Digital Content page is loadedSupervisor II, Digital Content Apply locations Durban time type Full time posted on Posted 2 Days Ago job requisition id R97497

About the team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the role

We are looking for a dynamic, tech savvy leader to join our South African editorial operations team. As a people leader you will head up digital content expansion within the Practical Guidance (PG) and the Regulatory Compliance team by driving thecontent expansion of our compliance offerings. You will also work closely with global content leads to apply best practices to grow the PG offering in South Africa.

Responsibilities

• Designing, owning, and executing content upkeep process
• Driving operational effectiveness through AI and other automation efforts.
• Supporting cross-functional initiatives by partnering with global leaders
• Performing legal research and editorial tasks, drafting and revising legal content and overseeing projects
• Monitoring current awareness and staying abreast of changes in law
• Managing outside author and contractor relationships and submissions
• Identifying and electronic linking of product sets and online sources
• Creating document for training and testing quality assurance

Requirements

• Have a Bachelor of Laws degree (LLB) or equivalent
• Be an admitted attorney/advocate with at least three years of PQE experience preferred.
• Have Business/commercial acumen; quantitative and analytical skills.
• Must be process driven and able to evaluate existing processes, drive continuous process improvements, and document best practices, etc.
• Have strong interpersonal, communication, and presentation skills; ability to synthesize relevant information for Global Editorial Operations and commercial leaders.
• Have collaborative management style with ability to lead cross-functional, team-based, deadline-intensive strategic initiatives and delivery.
• Possess excellent organization/project planning, time management, change management across multiple functional groups and departments, and delegation and prioritization skills.
• Able to solve problems including identifying, researching, and coordinating resources necessary to effectively troubleshoot/diagnose complex issues.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Medical Aid
- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
- Modern family benefits, including adoption and surrogacy
- Study Leave

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

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LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law.

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Shift Pursuit is excited to announce that we have partnered with one of South Africa’s leading hospitals in Durban, KwaZulu-Natal, which offers an exciting opportunity for a Qualified Unit Manager in the Maternity & NICU. Do you feel like you would be the right person for this position? Then apply today!

Requirements:

• Degree/Diploma in General Nursing
• SANC Registered
• Post Basic Qualification in Midwifery & Neonatal Nursing – ESSENTIAL
• Post Basic Qualification in Nursing Management – ADVANTAGEOUS
• 3+ Years of Shift Leading or Management Experience in the Relevant Discipline

If you are interested in this opportunity and meet the requirements, please apply by either following the link: or email your updated CV to , or give us a call at and one of our consultants will be in touch if you meet the requirements.

Correspondence will only be conducted with short-listed candidates. Should you not hear from us within 2 weeks, please consider your application unsuccessful.

Tagged as: Durban, Maternity, NICU, SANC, Unit Manager

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Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

The main function of this role is to drive performance and be fully accountable for deliverables.

Key Responsibilities

1. Deliver operational targets and business strategy
2. Create and drive strategic operating plan within own area of responsibility
3. Lead on projects that deliver cultural change and transformation within the business
4. Manage change by ensuring teams are fully prepared through effective leadership, coaching and support
5. Support the team managers in leading their teams through periods of change
6. Work closely with Learning and Development to support the journey of new starters
7. Grow the business by delivering an increase in sales and value for the business
8. Maintain excellent customer service
9. Execute strategies to improve the teams’ overall performance
10. Understand the resource and contingency arrangements
11. Conduct Performance reviews
12. Lead, coach and develop direct reports in a way that ensures their skills are being focused on generating high levels of KPI attainment, customer satisfaction and compliance
13. Identify opportunities to develop the skills, knowledge and behavior of each direct report
14. Manage staff attrition and address concerns in a proactive manner
15. Manage staff within the guidelines of company policies and procedures and in accordance with relevant legislation

Qualifications
Qualifications and experience

1. Matric qualification with English and Maths
2. Relevant tertiary qualification advantageous
3. At least five years’ call centre experience with minimum three years in management capacity
4. Proven commercial acumen and strategic decision-making ability
5. Proven experience delivering enhanced performance, using motivational techniques and by developing people

Knowledge, Skills And Attributes

1. Thorough understanding of what delivers great customer service
2. Thorough knowledge and understanding of all business and service centre key performance indicators
3. Management of a call centre operation
4. Strong commercial acumen and effective decision making that will deliver business goals
5. Creative with the ability to initiate incentives and campaigns to drive engagement and profitability

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JOB PURPOSE STATEMENT

In this role, you will contribute to and oversee the advancement of our approach to Data insights and visualisation within a cross-functional, scrum-based data team. We are transforming the way we handle data at BCTechnology, and this role is crucial in disseminating best practices for turning data into actionable insights. As such, expect a combination of executive and technology responsibilities from data mapping to reporting, as you will play a critical role in strengtheningour analytical presence in the Data Solutions market.

KEY DUTIES AND RESPONSIBILITIES

Key Performance Area:	Duties:
Responsibilities of the Role:	Provide BI & Analytics technical oversight across cross-functional teams, fostering a culture of support and collaboration within the Data team and the broader product-development organisation. Hands-on participation in BI & Analytics deliverables, coding, peer reviews, delivery of execution plans, etc. Ongoing collaboration with discipline leads: Data Architecture, DBA, Data Engineering, and Product, on defining the execution plan for BC Technology’s Data Products. Influence design, execute the creation of data solutions and enable the maturity of BC Technology’s best practices around Data Products Oversee and validate the creation of Data Visualisation prototypes to support the elicitation of Business needs Create advanced data visualisations and data products to turn data into actionable business insights. Work closely with data engineers and analysts in the development of scalable and robust pipelines through completing and maintaining source-to-target mappings templates and associated metadata Oversee the advancement of Analytical models by working in collaboration with Data Modelers and Data Analysts in translating or anticipating business needs into actionable data solutions Work in a scrum-based team that is passionate about enabling a data culture throughout the organisation Maintain Jira or Similar content relevant and ensure the reports of the team progress are a reflection of the team velocity and capacity Breaks down strategic problems and analyses data and information to provide subject matter insights and recommendations. Support Data Analysts in documenting and maintaining operational procedures and processes relating to analytical and reporting processes. Assist in the ongoing changes resulting from the roll out of BC Technology’s Data Strategy i.e. Change Management, Communication, Progress Updates, etc
Knowledge and Abilities:	· Demonstrate a passion for problem-solving and data presentation technologies· Well-versed in Agile framework, especially Scrum and Lean Development· Knowledge in Power BI, data ETL, data model and automation· Excellent mathematical, analytical, and problem-solving skills and ability to interpret complex data.· Self-driven, results-oriented.· Strong communication, interpersonal and presentation skills, and ability to deal with all levels of management.· Passion for Mentorship and Leadership
Behavioural Competency Requirements:	· Cultivating Talent: Actively drives the development of skills and strengths within the team, and recognises achievements. Coaches the team on procedures, technical issues and priorities. Leads and contributes to a positive team environmentwith open communication and clear goals. Listens to team members’ feedback and resolves any issues or conflicts.· Managing Resources: Manages resources optimally by making the right decisions that impact how resources are used and for what benefit. Accurately estimates, forecasts, projects, and monitors available levels of relevant resources and makesthe right calls.· Expert Exchanges: Seeks and communicates insights. Acts as the access point for information within their team and throughout the organisation, and ensures the sharing of key learnings. Prepares and presents reports, and updates advising on performance and capacity.· Risk Mitigation: Resolves problems that are relatively complex and drives decision-making processes. Systematically processes key factors when resolving conflict, managing risk, ensuring compliance and addressing quality concerns.· Foster Teamwork: Builds relationships and influentially engages across teams to elevate performance. Facilitates brainstorming that delivers the best solutions. Encourages an inclusive culture where voices are heard and being open-mindedis valued.· Emotions and Performance: Puts effort into managing the link between emotions and performance that helps others do their best work by increasing self-awareness and reducing blind spots. Fosters a safe environment where others feel comfortable taking smart risks and building relationships.· Drive Execution: Develops tactical plans that support the strategy and plans the details of the projects, activities, and resources to deliver the goal.· Coordinating Activity: Develops and manages processes conceptually and technically. Plans, monitors work, and accurately reads situations to course correct and ensure expectations are met.· Navigating Change: Delivers change by bringing the team together, aligning their work and navigating them through the process. Stays on track by being optimistic and focusing on what is in their control. Executes by getting the right thingsdone by the right people to deliver results.· Driving Performance: Relentlessly reviews dashboards, systems, KPIs, procedures, and processes, and drives the team’s performance to incrementally improve results. Ensures processes are effective while aligning to best practice and increasingvalue.

JOB REQUIREMENTS

• B-Tech or bachelor's degree in engineering, computer science, or informatics or equivalent
• Work Experience
• 7+ years of experience as a Business Intelligence or Insights Analyst
• 5+ years of experience in developing Power BI reports, including DAX calculations
• 5+ years of experience in writing SQL queries in one of PostgreSQL, Amazon Redshift, or MySQL
• 3+ years of experience working in cloud environments
• Expert Knowledge and experience in data preparation, data analysis, and statistical tool sets o An analytical mindset with superb communication and problem-solving skills.
• Ability to identify complex problems and to discuss resolutions clearly and in nontechnical terms.
• Lead and train the BI Visualisation Specialists.
• Strong Leadership skills with the ability to delegate to a diverse team.
• Knowledge and experience in Business Intelligence, data warehousing (dimensional modelling).
• Experience with data transformation tools such as Airflow will be advantageous.

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