3 Learning Management Systems jobs in Cape Town
Instructional Design Specialist: Connect Academy: Bellville/Gauteng
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Job Description
Who are we?
SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life's financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.
What will you do?
This is a specialist role, which is responsible for research, design and development of training content and related workshop material in support of client and/or business requirements and with specific focus on alignment with relevant financial services legislation.
The position will ideally be based at the Sanlam Head Office in Bellville, but we will only consider the regional office in Gauteng as an alternative option to Bellville.
What will make you successful in this role?
This role is responsible for:
- Participate in the research and development of practice development strategies, appropriate tools, templates and processes that can be used in the growth of the intermediary's business practice
- Participate in relevant committees and forums to influence governance principles, policies and frameworks
- Collaborate closely with internal and external stakeholders (practice development, sales, product providers and professional bodies)
- Assessing instructional needs within the business and identifying applicable solutions to enhance learning
- Design, develop, and deliver learning programme in alignment with business strategy.
- Development of instructional content used to support online, blended, face-to-face, and online self-paced training programs.
- Translate complex financial planning concepts into practical, adviser-ready learning experiences that directly support practice management, development and business growth.
- Providing support to the business by integrating technology into the curriculum and working with the business to successfully implement learning technologies.
- Reporting and Analytics
The role will further support with:
- Scoping and managing research and design projects as and when required
- Designing training workshops in relation to content, structure, and process
- Rolling out of new training including pilots and train-the trainer sessions
- Maintaining, updating, and reviewing of existing training content
Qualification and Experience
- Relevant B Degree
- A relevant professional qualification (e.g., Instructional Design Qualification) will be advantageous
- E-Learning / Graphic Design experience is recommended
- CFP qualification will be advantageous
- Minimum 5 years' experience in Consultancy and/or Broker Practice
- GenAI as it applies to learning and practice development is recommended
- Assessor / Moderator certification is recommended
Knowledge and Skills
- Computers and peripheral devices
- Win and Mobile OS, MS Office, Exchange
- Moodle: LMS
- Video and web conferencing, multimedia, learning management system and LxP, and other applications (Adobe CS, Captivate, Articulate, etc.).
- Articulate, Camtasia, AVS, Raptivity, SnagIt, Flipping Book, SAP Productivity
- Relevant broker consultant and broker practice management experience (sales processes, client relationship management, best practice)
- Data analytics and Insights
- E-Learning and blended learning development
- Training assessment and evaluation
- Training Needs Analysis processes
- Financial Services Product Knowledge (Sanlam and competitors)
- Relevant regulatory legislation and compliance knowledge
- Full understanding of the different training qualification frameworks
- Sanlam sales and advice processes
- Research methodology
- Project management
Core Competencies
- Customer Focus
- Collaborate
- Innovation
- Results Driven
- Resilience
Personal Attributes
- Excellent communication skills (verbal and written)
- Detailed minded
- Relationship building and networking
- Structured and good planning skills/co-ordination skills
- Innovative and problem solver
- Decision quality
- Technical professional skills
- Presentation skills
- Influencing ability
- Coaching mindset
- Continuous learning
Turnaround time
- The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
- The closing date for applications is 2 October 2025.
- The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.
Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Our commitment to transformation
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.
Systems Support and Training Facilitator
Posted today
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Job Description
We are looking for a Systems Support and Training Faciitator to be responsible for effective and efficient systems support to users, operations and HOD Support Leaders to ensure seamless processing across all systems.
Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.
We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.
We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.
Minimum Requirements- Higher Certificate or Diploma in a relevant field such as Data Analysis or Information Technology.
- More than 3 years' experience in systems i.e. procurement etc.
- Minimum 2 years' experience in writing of manuals, training users and heads of departments on multiple systems.
- Proven experience working with high-volume users.
- Experience with liaising with developers to further enhance systems
- MS Office proficiency etc.
- Experience working in a multi-skill fast paced changing environment essential.
Technical Support
- Providing technical support to users experiencing challenges with software applications including but not limited to diagnosing and fixing bugs, troubleshooting etc.
- Participating in the planning and implementation of software upgrades and updates.
- Testing new versions of software applications and working with software developers to ensure that changes do not negatively impact the user experience.
- Collaborating with other software developers to resolve issues and improve software applications.
- Participate in meetings with users and software developers, to discuss issues and identify solutions
Systems Administration and Maintenance
- Development of data export templates.
- Provide support to procurement department with system queries.
- Provide access and password resets.
- Procurement System – Feed
- Loading of users, units and general support queries from units i.e. checking of invoices and credit notes etc.
- Liaise with developers in terms of new features and upgrades.
- Provide support to finance regarding invoices and credit notes.
- Provie access on Feed and password reset.
- End to end maintenance and upkeeping of other variety of systems in various department
Training and Deliverable
- Create training manuals for various systems to users, support heads and operations.
- Provide training to users, operations and support heads on how to use sofware applications
- Collaborate closely with Operations and Finance teams to maintain accurate user informations and data.
- Respond to user inquiries regarding input and processing on all company systems in a timely and professional manner
- Build positive relationship with internal and external stakeholders
Systems Support and Training Coordinator
Posted today
Job Viewed
Job Description
We are looking for a Systems Support and Training Coordinator to be responsible for effective and efficient systems support to users, operations and HOD Support Leaders to ensure seamless processing across all systems.
Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.
We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.
We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.
Minimum Requirements- Higher Certificate or Diploma in a relevant field such as Data Analysis or Information Technology.
- More than 3 years' experience in variety of systems i.e. payroll, HR, procurement etc.
- Minimum 2 years' experience in writing of manuals, training users and heads of departments on multiple systems.
- Proven experience working with high-volume users.
- Experience with liaising with developers to further enhance systems
- MS Office proficiency –SAGE300 etc.
- Experience working in a multi-skill fast paced changing environment essential.
Technical Support
- Providing technical support to users experiencing challenges with software applications including but not limited to diagnosing and fixing bugs, troubleshooting etc.
- Participating in the planning and implementation of software upgrades and updates.
- Testing new versions of software applications and working with software developers to ensure that changes do not negatively impact the user experience.
- Collaborating with other IT staff and software developers to resolve issues and improve software applications.
- Participate in meetings with users, software developers, and other IT staff to discuss issues and identify solutions
Systems Administration and Maintenance
- HR and Payroll System - Sage300
- Sage ESS workflow development and administration i.e. linking users, ensuring tasks are approved on ESS including but not limited to claims, leaves etc.
- Collaborating with Senior People Partner regarding HR Modules automation integration.
- Development of data export templates.
- Provide support to payroll department with system queries.
- Provide access on Sage ESS and password resets.
- Procurement System – Feed
- Loading of users, units and general support queries from units i.e. checking of invoices and credit notes etc.
- Liaise with developers in terms of new features and upgrades.
- Provide support to finance regarding invoices and credit notes.
- Provie access on Feed and password reset.
- End to end maintenance and upkeeping of other variety of systems in various department
Training and Deliverable
- Create training manuals for various systems to users, support heads and operations.
- Provide training to users, operations and support heads on how to use sofware applications
- Collaborate closely with HR, Operations, Payroll and Finance teams to maintain accurate user informations and data.
- Respond to user inquiries regarding input and processing on all company systems in a timely and professional manner
- Build positive relationship with internal and external stakeholders
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