91 Learning And Development Specialists jobs in Johannesburg

Requirements

• A Bachelors Degree / NQF Level 7 in relevant discipline such as Industrial/Organisational Psychology, Education/Learning Sciences, Organisational Development/Change Management, Human Resources, or Management Sciences.
• Honours or Postgraduate Diploma (NQF 8) in one of the above areas.
• A minimum of 8–10 years’ experience in Learning & Development, Organisational Development, or Talent Management within a professional services or knowledge-intensive environment.
• A minimum of 5 years in experience in a leadership role, including managing teams, budgets, and senior stakeholders.
• Professional accreditations in areas such as coaching (ICF/COMENSA), psychometric assessments (Hogan, MBTI, OPQ), digital learning (instructional design, LMS platforms, CIPD/ATD), or change management (Prosci).
• Background in coaching, mentoring, or leadership development initiatives.

• Develop and implement a strategy to enhance skills development and leadership capability across the firm, aligned with best practice.
• Foster strong relationships with internal and external stakeholders and influence senior leadership, encouraging a culture of continuous learning.
• Work with key stakeholders to identify training needs and arrange the delivery of fit for purpose skills development interventions.
• Ensure compliance with legislative and regulatory requirements related to skills development and reporting.
• Manage the firm’s in-house Practice Management Training and Practical Vocational Training programs, ensuring accreditation and compliance with the Legal Practice Act and LEAD requirements.
• Use various training methods in line with best practice to ensure effective learning for all staff levels.
• Oversee the Learning Management System ensuring it meets the firm’s needs.
• Evaluate the effectiveness of L&D initiatives, monitoring ROI and impact on business goals.
• Manage the L&D budget, ensuring expenditure is within limits and aligned with training objectives.

To provide administrative support to L&D Dept. in the following areas:• Training and Event Management.• General Office Management.• SAP – Document Management System.• Purchasing.• Reports and correspondence.

Key Performance Areas.

KPA 1:Office Management
KPI
1.1. Organizes and maintains a comprehensive and up to date filing system. including:
1.1.1. All training documentation.
1.1.2. Quotations and invoices.
1.1.3. Learner and employee learning records files.
1.2. Schedule, organise and co-ordinate meetings for the Senior Manager, National Managers and Heads of Departments within the department.
1.3. Draft and process correspondence and documentation when requested.
1.4. Arrange departmental seminars and workshops.
1.5. Respond to Learning & Development related queries.
1.6. Assess and prioritise calls/ emails and direct them to appropriate staff within L&D.
1.7. Ensure the availability of training laboratory and donation simulation stock and stationery.
1.8. Photocopying and binding of documents.
1.9. Log maintenance tasks on SAP Plant maintenance.
1.10. Log helpdesk requests on IT Service Desk.
1.11. Assist with preparation for internal and external audits (HWSETA & SANAS Audits).
1.12. Sort; distribute incoming mail and courier packages.
1.13. Organise and maintain a comprehensive and up to date filing system for all documentation and correspondence allowing for easy access at all times.
1.14. Maintain good communication channels and confidentiality at all levels.
1.15. Make the necessary departmental travel and accommodation arrangements.
1.16. Provide general administrative support to the L&D team.
1.17. Set-up and maintain a comprehensive record of all meetings and minutes.
1.18. Capture CPD events on MyCPD Portal and generate certificates.

KPA 2:Training & Events Management
KPI
2.1. Schedule and book Training Programmes as per Annual Training Schedule.
2.2. Process and coordinate travel and accommodation bookings for delegates and facilitators (Internal and external programmes).
2.3. Book training venues and invite delegates.
2.4. Meal arrangements as per dietary requirements.
2.5. Prepare training material/ documentation.
2.6. Books delegates attending external training programmes.
2.7. Communicate amendments of meetings, training events to the relevant stakeholders and amend initial arrangements (cancellation/ reschedule of venues, accommodation, transport, meals, etc.)

KPA 3:Correspondence, Documentation & Reports
KPI
3.1. Maintains the departmental attendance registers, training schedules, training documentation and compiles training reports:
3.2. Receives forms and ensure appropriate attachments are present.
3.3. Captures staff attendance onto database.
3.4. Archive training records as per quality requirements in consultation with Heads of training
3.5. Generate training stats and reports.
3.6. Generate SETA report on a monthly basis.
3.7. Generate travel report on quarterly basis.
3.8. Sorts and distributes all incoming mail and documents.
3.9. Assists the Managers and Heads of Learning & Development with the compilation and maintenance of the annual training schedules.
3.10. Maintain and update the database of accredited training providers.
3.11. Updates information on the Digital Learning Portal.
3.12. Uploads information on enrolled staff for e-learning modules.
3.13. Uploads e-learning modules or programmes on the Learner management System.
3.14. Assists with queries from end-users.
3.15. Extracts and compiles management reports on the user activities on digital learning portal.
3.16. Compile and prepare BBBEE reporting in terms of Skills Development and related people pillar.
3.17. Develop and load training material on LMS.
3.18. Co-ordinate learning integration to the other HCM functionaries.
3.19. Present reports as required.

KPA 4:Stakeholder Liaison and Communication
KPI
4.1. Liaises with HPCSA, SMLTSA, HWSETA on the following:
4.1.1. Registration of student and trainee staff.
4.1.2. Maintains and updates the database of student/ trainee staff that require registration with the respective regulatory bodies.
4.1.3. Distributes HPCSA registration forms to new trainees/ interns and follow up registration status.
4.1.4. Coordinates examination registration for students/trainees writing the national board examinations.
4.1.5. Arranges and processes payment of examination fees.
4.2. Ensures that the HWSETA has accurate records for all learnerships, banking details.
4.3. Keeps accurate records of all payments received in lieu of mandatory and discretionary grants.

KPA 5:Document Management System (Processing of documents on SAP)
KPI
5.1. Develop reports, SOPs or any other documents as required by the L&D Department team.
5.2. Perform quality assurance checks on documents.
5.3. Create and load documents (A01-A09) as per guidelines for documents.
5.4. MS Word format checks on documents as per the guidelines for documents.
5.5. Revision of existing policies, procedures, role profiles and deviations when required.
5.6. Copy and format old documents onto the new template.
5.7. Responsible for continuous follow up until delivery of acceptable documents within agreed timeframes:
5.7.1. Follow up on documents in RJ status and communicate with the relevant authors for changes required.
5.7.2. Follow up on documents in FA status.
5.7.3. Follow up on the error documents on DMS.

KPA 6:Purchasing
KPI
6.1. Co-ordinate and track the department CAPEX and OPEX requirements.
6.2. Maintain a comprehensive supplier/product database of all items ordered.
6.3. Assist where possible, with the sourcing of comparative quotations and alternative suppliers for consumables.
6.4. Generate shopping carts for the department, follow up on allocation of purchase orders and where necessary liaise with service providers for timeous deliveries.
6.5. Liaise with external stakeholders concerning any outstanding orders, invoices, statements or discrepancies.
6.6. Confirm invoices on receipt and forward to Finance department for payment.
6.7. Follow up with Finance department on outstanding payments to suppliers.

• Judgement and Decision Making
• Analytical Thinking
• Attention to Detail
• Planning, Organising and Monitoring

• Ethical Behaviour
• Drive and belief in the cause
• Resilience and Stress Management
• Professional Image and Visibility

• Customer Service Orientation
• Knowledge Sharing
• Teamwork
• Communication
• Excellence Orientation

• Business and Financial Acumen
• Systems Competence
• MS Outlook.
• SAP.
• Diary Management.
• Training needs analysis.

• Grade 12.
• National Certificate in Training Administration, Office Administration or Equivalent or Occupational Directed Education and Training Diploma.

Tracker requires the expertise of an experienced Head: Learning and Development to manage the Learning and Development portfolio, focusing on strategic people development, leadership and talent management, as well as change and culture. This individual will be responsible for defining, developing, implementing, and managing a fit-for-purpose learning and development strategy, driving continuous learning and knowledge sharing across the value chain. Reporting to the Executive: Human Capital, the successful candidate will ensure the integration and efficiency of processes and programs within the company, while measuring the success of implemented learning initiatives.

L&D Strategy and Leadership

• Lead the development, and implementation of an L&D strategy that aligns with business objectives, fosters continuous improvement, and integrates talent development priorities into Tracker’s broader strategic goals.
• Drive the development of the Tracker Learning Academy to create a structured pipeline for leadership and talent development, ensuring future leaders are identified, nurtured, and learning is integrated into career progression and daily operations.
• Oversee the development and implementation of digital learning initiatives to provide scalable, flexible, and accessible learning opportunities for employees at all levels.
• Identify, assess, and address the training and skills development needs of the organisation, with a focus on leadership development to support succession planning and talent retention.
• Serve as a member of the OPCO, sharing oversight on operational activities, contributing to tactical planning, ensuring L&D strategies align with business goals, integrate into broader operations, and support business performance and organisational transformation through talent development priorities.
• Manage and develop a team of Learning Specialists, ensuring they are equipped with the skills and resources to effectively support the L&D strategy and contribute to business impact.

Cultural Transformation and Change

• Drive cultural transformation and change initiatives through L&D programs, ensuring alignment with organisational goals and supporting committees such as the Transformation Committee and EETSCom.
• Champion a culture of continuous learning and innovation, ensuring employees have the tools and resources to stay ahead of industry trends and evolving business needs. Introduce various learning initiatives to improve employee effectiveness.

Training Administration

• Manage the training and development budget, developing an annual forecast based on talent development requirements and tracking expenditures to ensure efficiency.
• Compile training and development progress reports, providing regular updates on training effectiveness, and impact on business outcomes.
• Establish and maintain a trainee database for the company, ensuring accurate records of training participation and progress.
• Work with the Skills Development Facilitator to manage learnerships and graduate programs, ensuring these initiatives are aligned with business needs and objectives.

Performance Measurement and ROI

• Regularly measure the effectiveness of L&D initiatives, analysing ROI and aligning training outcomes with business performance metrics to demonstrate tangible results and impact.
• Add value to the organisation and contribute to improving profit margins through training return on investment (ROI), establishing a more systematic approach to talent development, and ensuring that training initiatives are directly aligned with business needs and performance.

Compliance and Regulatory Requirements

• Ensure sustainable relationships with relevant SETAs, including partnerships on special Skills Development Programmes and updated QMS. Ensure Skills Development/SETA compliance through Workplace Skills Plans (WSP).
• Responsible for complying with applicable legislation, policies, standards, and laid-down procedures (statutory and regulatory requirements). This includes developing, implementing, and monitoring the WSP in line with legislative requirements.
• Manage the Socio-Economic Development (SED) pillar in partnership with the SED Facilitator to ensure alignment with broader community engagement goals, support talent development across sectors, and contribute to fulfilling corporate social responsibility (CSR) commitments.

Collaboration and Stakeholder Management

• Develop and maintain strong relationships with key internal stakeholders, including senior leadership, department heads, and HR teams, to ensure L&D initiatives align with business objectives and support talent development needs.
• Maintain advisory/consultative relationships with subject matter experts and department heads to ensure that L&D programs remain relevant, effective, and aligned with business goals.
• Build and sustain partnerships with external stakeholders such as SETAs, industry associations, training providers, and educational institutions to enhance learning opportunities, stay current with industry trends, and ensure compliance with Skills Development and other regulatory requirements.

Minimum Qualifications

• An honors degree or equivalent qualification in HR Management or similar.
• A post-graduate qualification such as MBA, SMP or MAP or at least 3-5 years in HRD at a senior level preferred.
• 5-8 years Previous Training and Development management experience and exposure at EXCO level.
• ETDP (with at least a facilitator and assessors qualification) and/or SDF background.
• A good balance of strategy and hands-on experience in all people development aspects.
• Ability to effectively communicate at all levels.
• Previous experience working with SETA's.
• Outstanding needs analysis, positioning, Training and Development justification skills.
• Superior presentation and excellent oral and written communication skills.
• Prior experience with e-learning systems.
• Ability to successfully lead and motivate a team.
• Excellent understanding of learning and development systems/programmes.
• Ability to work under pressure.
• Good problem-solving and decision-making skills.
• Professional and positive attitude at all times and to lead by example.

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Recruiter:

Bridge Personnel cc

Job Ref:

CS SDT

Date posted:

Wednesday, June 4, 2025

Location:

sandton, Gauteng, South Africa

Salary:

R600k CTC neg

SUMMARY:

Learning & Development Manager

POSITION INFO:

Setup Training Academy

Program Development

Skills Development & Compliance

Vendor Management

Stakeholder Engagement

Monitoring, Evaluation and Reporting

REQUIREMENTS:

Degree in HR or related field

5 year experience in L&D

Understanding of SAQA. NOF, SETA, OCTO frameworks

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Advertising Services

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Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

High up on the rocky Witwatersrand is where you’ll find us. Despite being in the middle of South Africa’s largest city, our Westcliff Hotel feels like a chic hillside village, with nine sun-splashed villas woven with courtyards, fountains and gardens. Take a ride up our glass elevator to meet friends for seasonally inspired dishes at Flames, visit our destination day spa that captures the serenity of the region with its nature-inspired treatments, or simply step out onto your room’s balcony to enjoy a quiet moment as you admire the endless treetops that stretch out before you.

Join Our Team at the iconic Four Seasons Hotel the Westcliff, Johannesburg. A stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighbourhoods’ of the Parks whilst working on a team that is built on mutual respect, collaboration, excellent service and passion for food and wine.

We seek a highly motivated and service-minded individual to join the People & Culture team as the Learning and Development Manager .

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine’s “100 Best Companies to Work For.”

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Our People & Culture team is dedicated to accommodating guest & employee requests from the ordinary to the extraordinary.

• Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline
• Selects and manages external vendors to deliver specialised training on service and/ or management skills
• Plans and executes property-wide change initiatives, including service initiatives, Company-wide change initiatives, and other large-scale projects related to growth and learning
• Creates and adheres to an annual budget for all training programs, initiatives, and learning resources
• Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioural change
• Markets the learning function’s programs, initiatives, and online learning
• Prepares and produces training calendars that reflect performance gaps and learning needs
• Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies
• Creates and produces a Learning Needs Analysis (LNA) and Training Plan aligned to property’s goals & budget cycle
• Bases the direction for learning on a thorough Learning Needs Analysis
• Regularly benchmarks the learning function with Learning Success Levels

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have access to a robust benefit plan.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Learn more about what it is like to work at Four Seasons – visit us at the following URL: jobs.fourseasons.com

Successful candidates must possess legal rights to work in South Africa.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. If you have not heard from us within 10 days of application, please consider your application unsuccessful at this time.

EE candidates including disabled applicants are welcome to apply.

We require the services of a Learning & Development Trainer situated at our clients Head Office based in Johannesburg. The successful incumbent will be responsible for General Training at a national level. The role involves providing support towards the achievement of maximum productivity and growth in line with business strategy, company vision and values. You will identify training objectives and outcomes based on identified training needs and subsequently ensure that suitable training interventions are conducted.

Key Responsibilities

• Development and/or review of training and educational programs for internal training
• Implement sales techniques by conducting training or refresher training to all sales teams
• Update and maintain records of sales modules and materials
• Conduct reviews with relevant business heads to identify training and development needs of employees
• Design learning programme frameworks that are fit for purpose and meet stakeholder requirements
• Recommend suitable development interventions to address any skills gaps identified
• Research content of learning programmes and other learning interventions in consultation with subject matter experts & align the content for the business
• Develop and implement a training plan that ensures attainment of goals and profitability of both sales and the organization
• Research and procure external training programs to meet sales needs and requirements
• Review feedback from stakeholders regularly and implement their recommendations and suggestions, where relevant
• Conduct moderation of assessments to support the internal moderation process when required
• Work with the Sales teams to identify competencies required for Sales workforce to perform optimally and put in place plans to mitigate gaps

Qualifications:

• Relevant Diploma/Degree or equivalent qualification in Human Resource Development
• ODETD Practices certification
• Accredited Assessor, Moderator, Facilitator & Accreditation in Designing Learning Material
• Additional certification in sales training

Experience:

• Minimum 3 years extensive training experience
• Proven work experience as a Sales Trainer
• Assessment and Moderation Principles
• Skills Development Facilitation
• Learning Management System implementation and management
• Knowledge of conducting needs identification and analysis
• Thorough knowledge of training-related legislation
• Ability to analyze current and future business needs and formulate training plans accordingly
• Research and identify external training programs to meet business unit needs
• Experience with web-based and e-learning platforms

Skills Required

• Sound understanding of hardcore sales selling skills and processes
• Good interpersonal skills
• Proficient in MS Office applications
• Excellent presentation and communication skills
• Strong organizational skills
• Analytical and problem-solving abilities

• Interventions
• Analysis
• Legislation
• Facilitation
• Organizational Skills
• Management System
• Training Programs
• Business Strategy
• Communication Skills
• Reviews
• Change Management
• Interpersonal Skills
• Strategy
• MS Office
• Records
• Materials
• Research
• Design
• Business Training
• Sales
• Communication
• Management

Requirements:

• A Bachelors Degree / NQF Level 7 in relevant discipline such as Industrial/Organisational Psychology, Education/Learning Sciences, Organisational Development/Change Management, Human Resources, or Management Sciences.
• Honours or Postgraduate Diploma (NQF 8) in one of the above areas.
• A minimum of 8–10 years’ experience in Learning & Development, Organisational Development, or Talent Management within a professional services or knowledge-intensive environment.
• A minimum of 5 years in experience in a leadership role, including managing teams, budgets, and senior stakeholders.
• Professional accreditations in areas such as coaching (ICF/COMENSA), psychometric assessments (Hogan, MBTI, OPQ), digital learning (instructional design, LMS platforms, CIPD/ATD), or change management (Prosci).
• Background in coaching, mentoring, or leadership development initiatives.

Responsibilities:

• Develop and implement a strategy to enhance skills development and leadership capability across the firm, aligned with best practice.
• Foster strong relationships with internal and external stakeholders and influence senior leadership, encouraging a culture of continuous learning.
• Work with key stakeholders to identify training needs and arrange the delivery of fit for purpose skills development interventions.
• Ensure compliance with legislative and regulatory requirements related to skills development and reporting.
• Manage the firm’s in-house Practice Management Training and Practical Vocational Training programs, ensuring accreditation and compliance with the Legal Practice Act and LEAD requirements.
• Use various training methods in line with best practice to ensure effective learning for all staff levels.
• Oversee the Learning Management System ensuring it meets the firm’s needs.
• Evaluate the effectiveness of L&D initiatives, monitoring ROI and impact on business goals.
• Manage the L&D budget, ensuring expenditure is within limits and aligned with training objectives.

As our Learning & Development Administrator, you'll play a key role in supporting the implementation of our national L&D strategy. You'll coordinate and facilitate training interventions, manage learner records, and ensure compliance with SETA, PSIRA, SASSETA, and BBBEE requirements.

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