Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Sales Associate
Posted 18 days ago
Job Viewed
Job Description
Kounsel is looking for a dynamic and results-driven Sales Representative to join our growing team! If you thrive in sales, enjoy building relationships and want uncapped earning potential, this role is for you!
Job Type: Remote | Full-Time Compensation: Base Salary + CommissionPlease apply here : What you will do:Identify and target potential clients who need services through our user-friendly app.
Understand client needs and present tailored solutions.
Build and maintain long-lasting relationships with new and existing clients.
Negotiate and close sales effectively.
Identify and prospect new business opportunities through networking, cold calling, and lead generation.
Conduct product demos and provide consultations on the benefits of our app and services.
Track sales activities and client communications in CRM.
Work independently to manage your pipeline and close deals.
Meet or exceed monthly sales targets and commission goals.
Stay informed about industry trends, competitors, and market conditions.
RequirementsWhat we are looking for:
5+ years business development, Sales experience (Healthcare/Health-Insurance/Technology preferred).
Strong negotiation, communication, and relationship-building skills.
Self-motivated, goal-oriented, and independent in managing leads.
A passion for sales, healthcare, and achieving results.
Must have a laptop, reliable internet, and a quiet workspace.
BenefitsUncapped earnings – the more you sell, the more you earn!
Competitive commission structure with higher rates for larger deals.
Performance-based bonuses & incentives.
Work remotely, US Business (EST/PST/CST/MST) hours.
Be part of a fast-growing healthcare tech company.
Company Overview
Based in San Francisco, Kounsel isn't your typical tech startup. We're on a mission to revolutionize counseling services with cutting-edge technologies and AI-driven projects, offering a wide array of expertise in health, law, veterinary, and more.
At Kounsel, innovation drives everything we do. With a keen focus on customer satisfaction, we continuously refine our product using cutting-edge technology to deliver exceptional services.
Our team is an international, diverse blend of talents united by a shared commitment to honesty, hard work, and creativity.
Sales Associate
Posted 18 days ago
Job Viewed
Job Description
Kounsel is looking for a dynamic and results-driven Sales Representative to join our growing team! If you thrive in sales, enjoy building relationships and want uncapped earning potential, this role is for you!
Job Type: Remote | Full-Time Compensation: Base Salary + CommissionPlease apply here : What you will do:Identify and target potential clients who need services through our user-friendly app.
Understand client needs and present tailored solutions.
Build and maintain long-lasting relationships with new and existing clients.
Negotiate and close sales effectively.
Identify and prospect new business opportunities through networking, cold calling, and lead generation.
Conduct product demos and provide consultations on the benefits of our app and services.
Track sales activities and client communications in CRM.
Work independently to manage your pipeline and close deals.
Meet or exceed monthly sales targets and commission goals.
Stay informed about industry trends, competitors, and market conditions.
RequirementsWhat we are looking for:
5+ years business development, Sales experience (Healthcare/Health-Insurance/Technology preferred).
Strong negotiation, communication, and relationship-building skills.
Self-motivated, goal-oriented, and independent in managing leads.
A passion for sales, healthcare, and achieving results.
Must have a laptop, reliable internet, and a quiet workspace.
BenefitsUncapped earnings – the more you sell, the more you earn!
Competitive commission structure with higher rates for larger deals.
Performance-based bonuses & incentives.
Work remotely, US Business (EST/PST/CST/MST) hours.
Be part of a fast-growing healthcare tech company.
Company Overview
Based in San Francisco, Kounsel isn't your typical tech startup. We're on a mission to revolutionize counseling services with cutting-edge technologies and AI-driven projects, offering a wide array of expertise in health, law, veterinary, and more.
At Kounsel, innovation drives everything we do. With a keen focus on customer satisfaction, we continuously refine our product using cutting-edge technology to deliver exceptional services.
Our team is an international, diverse blend of talents united by a shared commitment to honesty, hard work, and creativity.
Sales Associate / Business Development
Posted 1 day ago
Job Viewed
Job Description
OBJECTIVES (main duties and responsibilities)
Client Acquisition and Relationship Management :
- Identify, engage, and develop relationships with prospective clients in the fresh produce industry.
- Conduct thorough market research to identify potential areas and clients for business expansion.
- Travel extensively to meet with prospective clients, understanding their needs and presenting tailored solutions.
Sales Process Management :
- Manage the entire sales cycle from lead generation to closing deals, ensuring a seamless and effective process.
- Develop and deliver compelling sales presentations and product demonstrations.
- Negotiate contract terms and conditions to meet both client and company requirements.
CRM Utilisation :
- Use HubSpot CRM to track and manage all sales activities, ensuring accurate and up-to-date records of client interactions, sales progress, and forecasts.
- Generate and analyse sales reports from HubSpot to identify trends, measure performance, and make data-driven decisions.
Customer Support and Follow-Up :
- Provide exceptional post-sale support to ensure customer satisfaction and retention.
- Follow up with clients to ensure they are effectively using the SaaS platform and address any issues or concerns promptly.
Collaboration and Communication :
- Work closely with the account operational team to ensure a clear handover and implementation of new clients.
- Collaborate with the product development team to relay client feedback and contribute to product improvement.
- Maintain clear and consistent communication with the sales manager and other team members regarding sales activities, challenges, and successes.
Market and Industry Knowledge :
- Stay up-to-date with industry trends, market conditions, and the competitive landscape in the fresh produce sector.
- Attend industry conferences, trade shows, and networking events to expand industry knowledge and network.
Training and Development :
- Participate in ongoing training and development programs to enhance sales skills and product knowledge.
- Include non-client facing employees in sales meetings and client visits to increase their knowledge of the fresh produce industry.
ROLE REQUIREMENTS
Formal Qualifications
- Bachelor’s degree in Business, Marketing, Agricultural Economics or a related field.
- Driver’s licence (This role will include travelling).
Knowledge, Skills & Experience
- Strong negotiation and closing skills.
- Self-motivated with a strong work ethic and ability to work independently.
- Excellent communication and interpersonal skills.
- Proficient in using CRM tools, specifically HubSpot.
- Excellent problem solving and organisational ability.
- Ability to travel extensively and manage a travel schedule effectively.
- Proven ability to be part of a team and collaborate across departments.
- Ability to work under pressure.
- Proven verbal and written communications skills in English and Afrikaans.
- Excellent attention to detail.
Job Related Experience
- 2 - 3 years’ experience in an Agritech or agricultural company, logistics provider, perishable commodity agent / retailer or commercial farming company in a planning, operational, logistics or solutions role.
- Experience in sales, preferably in a SaaS company.
Languages
English
Afrikaans (Beneficial)
#J-18808-LjbffrTalent Pool: Mid Level Sales Associate - Retail, Auto, Banking, Insurance,Commercial
Posted 5 days ago
Job Viewed
Job Description
TransUnion City of Johannesburg, Gauteng, South Africa
TransUnion City of Johannesburg, Gauteng, South Africa
This role requires that you leverage your proven consultative selling skills and financial acumen to drive revenue and market share growth for TransUnion within one of the following verticals i.e. Financial Services/ Emerging Markets/ Insurance/ Auto/ RoA Vertical. Through your innovative sales approach you will work with clients to identify critical business issues (CBIs), focusing on opportunities to secure revenue growth from existing and new clients, while also entrenching the TransUnion brand within the client space and the market at large. You will bring your creative energy to a team that values innovative thinking and use your skills to drive the business forward.
The Team’s Focus
Beyond the traditional business of furnishing credit reports for consumer lending, TransUnion provides clients with leading data, analytics and risk management solutions that help make efficient, informed and accurate decisions. We offer a broad array of solutions customized to each aspect of our clients’ business: credit risk management, background investigations, marketing segmentation, fraud and ID management. We pride ourselves on our ability to bring innovative ideas and solutions to market, leveraging our extensive experience in credit data and analytics. Our team represents a dynamic blend of industry experience, risk management solutions and analytics expertise.
How You’ll Contribute
- Develops sales strategies to grow revenue from existing and new sales opportunities. The role is predominantly focused on driving net new revenue.
- As the primary client contact, with strong expertise in identifying CBIs, you will work with clients to understand CBI's and position TU as partner to jointly solve problems.
- Facilitate ideation and white boarding sessions with clients to optimize share shift opportunities.
- Maintains an agile market and competitor awareness to identify opportunities and maximize penetration in markets held by the competition and foster partnerships with new and existing customers
- Research the clients’ business, financials and market to identify and capitalise on net new revenue opportunities. Engages in dialogue with clients sharing newsworthy insights and articulate customer value drivers in light of our value proposition.
- Become a subject matter expert in TU Africa solutions & products.
- Interacts across all levels in the client organization.
- Understands TU's workflow and value chain in order to build successful internal relationships to aid client delivery.
- Maintain knowledge of current industry trends and business needs to proactively work with clients to identify and understand CBI's. Understand competitive landscape and offerings to differentiate the value of TU's solutions.
- Consistently shares newsworthy insights about the market, educating clients on new issues and outcomes.
- Understands TU workflow and value chain, understand internal client delivery processes in order to ensure client satisfaction.
- Work closely with Product, Analytics, Sales and other departments to influence product strategy and roadmap to best support client account initiatives.
- Maintains all customer records in Salesforce CRM database.
- Develops and manages a 30 day forecast and 60-90-120 day pipeline within CRM.
- Provides weekly and monthly forecasts to management.
- Performs other duties as assigned.
What You’ll Bring
- Degree or Diploma will proven solution selling experience within the financial sector. 4-5 years of progressive experience in a consultative selling context and business development.
- Demonstrated sales experience in selling data driven solutions.
- Proven experience in developing and implementing key account plans.
- Eagerness to learn complex solutions to enable successful development of sales opportunities.
- Must be well organized with excellent negotiating skills, combined with superior oral and written communication skills, with a temperament to aggressively represent, persuade others and negotiate in the best interests of the company.
- Ability to manage and prioritize multiple projects with varying due dates and requirements.
- PC literacy – Microsoft – specifically PowerPoint and Excel.
What We Offer
We aim high — and are reaching for new heights every day. This is a terrific time to join our team as we build on our commitment to integrity, people, customers and innovation. These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve. We believe in the power to achieve and are taking it in bold new directions.
Who We Are
A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.
Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry. We’re on an exciting journey and you can be a part of it.
Please note this advert is for the purpose of creating Talent Pool - We will be in contact only when we have shortlisted and we have open related roles.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Financial Services and IT Services and IT Consulting
Referrals increase your chances of interviewing at TransUnion by 2x
Sign in to set job alerts for “Retail Salesperson” roles.Johannesburg, Gauteng, South Africa 2 days ago
Store Manager Mr Price Cellular - Atteridgeville, Pretoria.Johannesburg, Gauteng, South Africa 2 months ago
Assistant Store Manager Mr Price Cellular - Atteridgeville, PretoriaJohannesburg, Gauteng, South Africa 2 months ago
Sandton, Gauteng, South Africa ZAR13,500.00-ZAR26,000.00 13 hours ago
Woodmead, Gauteng, South Africa ZAR13,500.00-ZAR26,000.00 13 hours ago
Assistant Store Manager Mr Price Cellular - Lenasia JohannesburgJohannesburg, Gauteng, South Africa 2 months ago
Store Manager Mr Price Cellular - Lenasia, JohannesburgJohannesburg, Gauteng, South Africa 2 months ago
Johannesburg, Gauteng, South Africa 19 hours ago
Johannesburg, Gauteng, South Africa 1 week ago
Assistant Store Manager -Clicks Sandton CitySandton, Gauteng, South Africa 5 days ago
Assistant Store Manager Sheet Street The Crossing MokopaneJohannesburg, Gauteng, South Africa 2 months ago
Johannesburg, Gauteng, South Africa 3 months ago
Johannesburg, Gauteng, South Africa 1 day ago
Meredale, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 4 months ago
Johannesburg, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 1 month ago
Johannesburg, Gauteng, South Africa 2 days ago
Johannesburg, Gauteng, South Africa 2 days ago
Johannesburg, Gauteng, South Africa ZAR8,000.00-ZAR8,000.00 6 days ago
Johannesburg, Gauteng, South Africa 1 day ago
Johannesburg, Gauteng, South Africa 1 month ago
Virtual Assistant - 0619 - Johannesburg, South AfricaJohannesburg, Gauteng, South Africa $900.00-$1,200.00 1 week ago
Randburg, Gauteng, South Africa 2 days ago
Cabifit Store Manager (External Applications Only)Johannesburg, Gauteng, South Africa 1 month ago
Cabifit Store Manager (Cashbuild Internal Applications Only)Johannesburg, Gauteng, South Africa 1 month ago
Johannesburg, Gauteng, South Africa 1 day ago
Johannesburg, Gauteng, South Africa 1 day ago
Johannesburg, Gauteng, South Africa 1 month ago
Sandton, Gauteng, South Africa 3 days ago
Midrand, Gauteng, South Africa 2 weeks ago
Administrator: General Administration and Membership - JohannesburgJohannesburg, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 5 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrTalent Pool: Senior Level Sales Associate - Retail, Auto, Banking, Insurance, Commercial
Posted 5 days ago
Job Viewed
Job Description
TransUnion City of Johannesburg, Gauteng, South Africa
TransUnion City of Johannesburg, Gauteng, South Africa
Focusing on the management and growth of TransUnion’s Financial Services/ Emerging Markets/ Insurance/ Auto/ ROA/ Commercial Vertical, you should be passionate about driving your innovative sales approach to identify and understand client’s business issues, focusing on opportunities to secure existing revenue and growth through effective strategic solutions that drive incremental and new revenue opportunities. Through strategic planning, marketing, business development, thought leadership and ongoing management of relationships you will drive revenue through the deployment of innovative solutions.
The Team’s Focus:
Beyond the traditional business of furnishing credit reports for consumer lending, TransUnion provides clients with leading data, analytics and risk management solutions that help make efficient, informed and accurate decisions. We offer a broad array of solutions customized to each aspect of our clients’ business: credit risk management, background investigations, marketing segmentation, fraud and ID management. We pride ourselves on our ability to bring innovative ideas and solutions to market, leveraging our extensive experience in credit data and analytics. Our team represents a dynamic blend of industry experience, risk management solutions and analytics expertise.
How You’ll Contribute:
- Focus is on new business development and growing TU’s market share in strategic industries with little to no re-occurring revenue responsibility.
- Develops sales strategies to grow revenue from existing and new sales opportunities.
- Participates in and/or ensure quality in customer engagements with the most strategic customers and deliver increased customer satisfaction and better opportunities for TU.
- Responsible for achieving revenue quotas for large strategic, complex opportunity clients by hunting for new opportunities, client acquisitions, additional solution sales at enterprise or large sized clients.
- Drives forward client adoption of TransUnion solutions through a deep understanding of strategic and reseller partnerships.
- Develops three year strategic view of client base detailing transformational ideas.
- Facilitates ideation, white boarding sessions to optimize share shift opportunities.
- Understands competitor awareness to maximize penetration in markets held by the competition and foster partnerships with new and existing customers.
- Understands client’s financials to co-create effective strategies to identify opportunities.
- Owns the C-Suite relationship.
- Understands TU workflow and value chain, understand internal client delivery processes in order to ensure C-Suite satisfaction.
- Creates opportunities to provide a unique or contrarian perspective during commercial conversations.
- Contributes to TU’s thought leadership by constantly synthesizing the customer experiences into content and methodologies that can be leveraged.
- Works with clients to understand CBI's and positions TU as partner to jointly solve problems.
- Has diverse commercial and deal structuring acumen.
- Develops sales tactical plans and ensures effective pipeline management.
- Reviews client industry standards, follow industry trends.
- Acts consistently with the organizations values and ensures that words and actions are consistent
- You will work closely with Product, Analytics, Sales and other departments to influence product strategy and roadmap to best support client account initiatives.
- Maintains all customer records in Salesforce CRM database.
- Develops and manages a 30 day forecast and 60-90-120 day pipeline within CRM.
- Provides weekly and monthly forecasts to management.
- Participates in marketing events such as seminars, trade shows, and webinar marketing events.
- Conducts early customer engagement and registering of opportunities with key vendor partners early in the sales cycle to get special pricing for developing the opportunity.
- May manage sales activities and provide development and guidance to the team.
- Works with the respective teams to devise strategic sales plans, forecasts and manage the sales teams to execute effectively to achieve revenue goals.
- Ensures teams adhere to sales processes and procedures consistently.
- Performs other duties as assigned.
What You’ll Bring:
- Degree or Diploma with eight to ten years of solution-selling experience.
- Proven history of meeting/exceeding yearly quotas.
- Demonstrated sales experience in selling data driven solutions.
- Must have the ability to engage with “C” suite level audience.
- Focused, ambitious self-starter who exhibits attention to detail with excellent organizational skills.
- Eagerness to learn complex solutions to enable successful development of sales opportunities.
- A team player capable of working within a collaborative environment and making contributions when appropriate.
- Experience in structuring large business deals with knowledge of different commercial constructs and how these can be used.
- Demonstrate outstanding analytical and problem solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies.
- Strategic Thinker
- Deep Industry knowledge /case studies and trends
- Influential network
Who We Are:
A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.
Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry. We’re on an exciting journey and you can be a part of it.
Please note this advert is for the purpose of creating Talent Pool - We will be in contact only when we have shortlisted and we have open related roles.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development and Sales
- Industries IT Services and IT Consulting and Financial Services
Referrals increase your chances of interviewing at TransUnion by 2x
Get notified about new Retail Salesperson jobs in City of Johannesburg, Gauteng, South Africa .
Johannesburg, Gauteng, South Africa 2 days ago
Store Manager Mr Price Cellular - Atteridgeville, Pretoria.Johannesburg, Gauteng, South Africa 2 months ago
Assistant Store Manager Mr Price Cellular - Atteridgeville, PretoriaJohannesburg, Gauteng, South Africa 2 months ago
Sandton, Gauteng, South Africa ZAR13,500.00-ZAR26,000.00 12 hours ago
Assistant Store Manager Mr Price Cellular - Lenasia JohannesburgJohannesburg, Gauteng, South Africa 2 months ago
Woodmead, Gauteng, South Africa ZAR13,500.00-ZAR26,000.00 12 hours ago
Store Manager Mr Price Cellular - Lenasia, JohannesburgJohannesburg, Gauteng, South Africa 2 months ago
Johannesburg, Gauteng, South Africa 18 hours ago
Johannesburg, Gauteng, South Africa 1 week ago
Assistant Store Manager -Clicks Sandton CitySandton, Gauteng, South Africa 5 days ago
Assistant Store Manager Sheet Street The Crossing MokopaneJohannesburg, Gauteng, South Africa 2 months ago
Johannesburg, Gauteng, South Africa 3 months ago
Johannesburg, Gauteng, South Africa 1 day ago
Meredale, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 4 months ago
Johannesburg, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 1 month ago
Johannesburg, Gauteng, South Africa 2 days ago
Johannesburg, Gauteng, South Africa 2 days ago
Johannesburg, Gauteng, South Africa ZAR8,000.00-ZAR8,000.00 6 days ago
Johannesburg, Gauteng, South Africa 1 month ago
Johannesburg, Gauteng, South Africa 1 day ago
Virtual Assistant - 0619 - Johannesburg, South AfricaJohannesburg, Gauteng, South Africa $900.00-$1,200.00 1 week ago
Randburg, Gauteng, South Africa 2 days ago
Cabifit Store Manager (External Applications Only)Johannesburg, Gauteng, South Africa 1 month ago
Cabifit Store Manager (Cashbuild Internal Applications Only)Johannesburg, Gauteng, South Africa 1 month ago
Johannesburg, Gauteng, South Africa 1 day ago
Johannesburg, Gauteng, South Africa 1 day ago
Johannesburg, Gauteng, South Africa 1 month ago
Sandton, Gauteng, South Africa 2 days ago
Midrand, Gauteng, South Africa 2 weeks ago
Administrator: General Administration and Membership - JohannesburgJohannesburg, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 5 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAssociate Sales Compensation Specialist
Posted today
Job Viewed
Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Associate Sales Compensation Specialist is an entry level subject matter expert, accountable for providing support on sales compensation and territory and quota planning policy, process, tools, systems and reporting.
The Associate Sales Compensation Specialist is responsible for participating in and supporting sales compensation and quota planning and management (sales performance) projects and initiatives, reporting and administrative activities.
This role operates in a multi-faceted environment, encompassing various regional and global units, and global practices, and involves collaborating with cross-functional teams.
The Associate Sales Compensation Specialist contributes to the implementation of business activities and processes that help the sales organization run effectively and efficiently in support of business strategies and objectives.
What you'll be doing
Key Responsibilities :
- Sales compensation Play a supporting role in the cyclical sales compensation plan(s) design process and performs project administrative activities.Create a detailed process to record all Executive decisions made and approvals obtained during the sales compensation design process for auditing purposes. Maintain accurate records of all sales compensation plan(s) documentation i.e. manage and maintain the global sales compensation plan(s) library to ensure it contains the most up-to-date plans, enablement materials and approved exception forms and update the exception form tracker.Develop the knowledge and skill to build sales compensation calculators in Excel used by our salesforce (quota-bearing employees) to calculate estimated earnings and used to create illustrative earning examples inserted in the sales compensation plan documents.Develop the knowledge and skill to perform sales compensation cost modelling.Maintain accurate SAP ICM license records (or any other system of record) from a business perspective to ensure alignment with IT.
- Quota planning and management Perform administrative activities related to quota planning and management reporting including, but not limited to, following up with the Units and Practices on the issue (allocation / communication) of sales quotas to quota-bearing employees and requesting detailed records as required.Maintain accurate records of all quota templates and planning documentation i.e. manage and maintain the global territory and quota planning (s) library to ensure it contains the most up-to-date information and enablement materials.Ensure the latest version of the Territory and Quota Playbook or any related documentation are updated on all relevant SharePoint sites.
- Sales compensation and quota reports and analytics Gather data for sales compensation and quota planning reporting.Perform administrative activities and support the preparation of monthly and quarterly reports related to sales compensation and quota planning.Under the guidance and direction of the Senior Director : Sales Compensation and Quota Planning, create reports that provides actionable insights and a view of performance against agreed metrics.
- Continuous improvement Contribute to continuous improvement by identifying opportunities to enhance efficiencies in current processes and ways of work.
- Ad-hoc Provide support for ad-hoc business requirements.Provide ad-hoc and regular reporting and analysis for consumption by the Senior Director : Sales Compensation and Quota Planning.
- Best practice, compliance and staying abreast of company changes Develop knowledge of industry and internal trends and best practices in sales compensation and quota planning and management.Manage sensitive and confidential information, ensuring it is handled securely and in compliance with the organization's policies and procedures.Stay abreast of company changes to ensure reports and analytics accurately reflect the changes.
- Ad-hoc Provide support for ad-hoc business requirements.Provide ad-hoc and regular reporting and analysis for consumption by the Senior Director : Sales Compensation and Quota Planning.
Best practice, compliance and staying abreast of company changes
Develop knowledge of industry and internal trends and best practices in sales compensation and quota planning and management.Manage sensitive and confidential information, ensuring it is handled securely and in compliance with the organization's policies and procedures.Stay abreast of company changes to ensure reports and analytics accurately reflect the changes.
Knowledge and Attributes :
- Detail orientated with a strong focus on accuracy.
- Demonstrated problem solving skills.
- Ability to work independently and part of a team and perform well under pressure.
- Passionate, naturally curious and proactive in learning.
- Strong interpersonal and communication skills, verbal and written.
- Comfortable working with various levels within the organization and ability to effectively collaborate with cross-functional teams.
- Academic Qualifications and Certifications
- Bachelor's degree or equivalent
Required Experience
- 3+ years working experience, ideally in a project support role.
- Demonstrated proficiency in Excel including Excel functions, calculations, creation of tables and charts, and formatting.
- Experience in sales compensation and sales performance management an advantage.
- Demonstrated experience in taking initiative and delivering on assigned key performance indicators.
- Proficiency in Word and PowerPoint.
- Exceptional work ethic.
Workplace Type
- Initial 6 months full time in the office, with a view to agree a hybrid model that allows for continued high performance.
Workplace type : Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
#J-18808-LjbffrCustomer Service
Posted 15 days ago
Job Viewed
Job Description
- At least 2 years of experience in a Customer Service Agent role
- Ability and willingness to work shift work
We are seeking a proactive, enthusiastic Customer Service Agent to join our dynamic team in the iGaming industry. This individual will provide excellent customer support to ensure players have seamless gaming experience, answering queries, resolving issues, and maintaining high standards of service. The ideal candidate has a passion for helping others, thrives in fast-paced environments, and is excited to be part of a vibrant, customer-centric team.
Key Responsibilities:- Provide World-Class Service: Deliver exceptional customer service to players across agreed communication channels including email and live chat.
- First Contact Resolution: Strive for immediate resolution of all player queries and concerns, aiming for satisfaction on first contact.
- Handle Player Queries: Manage incoming player queries, ensuring responses are timely, professional, and aligned with company service standards.
- Monitor Player Satisfaction: Keep track of player engagement and satisfaction, ensuring their experience is continually enhanced by identifying improvements and making recommendations to the CS Manager and/or Team Lead.
- Internal Collaboration: Work closely with senior agents, managers, and other departments to resolve player-related issues and escalate when necessary.
- Real-time Systems: Awareness of internal systems and notify management of any potential issues, ensuring all systems run smoothly during each shift.
- Competitor Analysis: Conduct competitor analysis on customer service practices and propose improvements to maintain the company’s competitive edge.
- Quality Assurance: Ensure all communications with players meet the highest quality standards and comply with company policies and procedures.
- Documentation and Reporting: Ensure all player interactions and feedback are accurately documented and reported in internal systems, following company protocols.
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties to achieve business objectives.
- Experience within Customer Service.
- Flexibility: Ability to work shifts, weekends, and holidays as required, ensuring 24/7 support coverage
- Team player: Collaborative mindset, with experience working with cross-functional teams (e.g., product, marketing, and compliance teams).
- Fluent English – both written and spoken.
- Proven planning and organisational skills.
- Experience in customer service within a large volume call center environment, experience in gaming or a related industry is an advantage.
- Strong passion for customer service and creating lasting relationships with players
- Ability to stay informed about industry trends and competitors
- Energetic, dynamic, and enthusiastic about providing excellent service
- Familiarity with CRM software, live chat platforms, and basic troubleshooting; experience with iGaming platforms is advantageous
- The ideal candidate will be a self-motivated energetic individual
- Requires a target driven individual
- Effective and well-developed communication skills are a prerequisite for the role, both written and verbal
- Innovation and ability to think “outside the box”
- Strong work ethic
- Ability to thrive in a fast-paced environment and value attention to detail
- Candidates have a level of understanding people maintaining a positive, empathetic attitude toward players and team members
- Change management: Ability to deal with high levels of change and continuing to stay motivated, focused and results driven
- FUN and high energy!
- Managerially Accountable to: Customer Service Manager and CS Team Leads
Be The First To Know
About the latest Key accounts manager rent a car isando ftc 36 months Jobs in Johannesburg !
Customer Service Consultant
Posted today
Job Viewed
Job Description
To provide excellent customer service through multiple channels (face to face, telephonic, internal, external, etc.) by facilitating query resolution, processing customer requests, and managing customer expectations.
Responsibilities :
- Drive significant growth and profitability in the context of cost management.
- Deliver exceptional service that exceeds customer and stakeholder expectations through proactive, innovative, and appropriate solutions. Manage SLAs with internal and external service providers.
- Engage with customers professionally as specified in the service standards. Ensure customers’ needs and expectations are understood. Process customer requests efficiently and effectively.
- Resolve all customer queries within agreed timelines.
- Build and maintain relationships with internal and external parties to support the business strategy.
- Maintain expert knowledge of products, including pricing, application procedures, processing, and timelines, to achieve relevant product and service targets.
- Provide efficient administrative support through careful and timely planning, reporting, and updating of all related information and systems relevant to customer queries/requests.
- Comply with governance standards in terms of legislative and audit requirements.
- Track, control, and influence business activities to increase sales and service efficiencies.
- Manage personal development to enhance competencies.
Customer Service Engineer
Posted 3 days ago
Job Viewed
Job Description
Skip to main content Working at PerkinElmer | Jobs and Careers at PerkinElmer Don't ask what's next. Define it. Step up, stand out and make a Statement. Customer Service Engineer Midrand South Africa | Johannesburg South Africa
Responsibilities Location Midrand, Johannesburg, ZA Job ID REQ-055185
Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems.
Apply NowPerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
Featured Jobs View All of Our Available Opportunities Recently Viewed Jobs You have not recently viewed any jobs.
Saved Jobs
You have not saved any jobs.
We are committed to making a difference in our communities through strategic philanthropy, partnerships and employee volunteerism. Learn More »
Aetna Health Plan Pricing Disclosure: Aetna Healthcare Pricing
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators and application developers to more easily access and analyze data.
Equal Opportunity
PerkinElmer is proud to be an equal opportunity workplace and is an affirmative action employer. PerkinElmer is committed to equal employment opportunity without regard to unlawful considerations of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, gender expression, status as a protected veteran, genetic information, or any other personal attribute or characteristics protected by applicable local, state or federal laws.
To learn more about equal employment opportunity protections, please view the available EEO is the Law , EEO is the Law Supplement , and Pay Transparency Non-Discrimination Provision documents.
Please note that PerkinElmer is an E-Verify Employer in the United States. Additional information about E-Verify can be reviewed here.
Accessibility
PerkinElmer is committed to providing reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. If you have a disability and need assistance with any part of the hiring process or have questions about our workplace accessibility, please email us at .
Please be aware that PerkinElmer does not make job offers without conducting interviews with our talent acquisition team. PerkinElmer does not charge any job application fees. Offers of employment or job openings with requests for payment of fees are fraudulent. PerkinElmer does not charge a fee at any stage of the recruitment process. Any requests for such payment or information should be refused. The FTC has provided additional consumer information regarding such scams here.
#J-18808-LjbffrCustomer Service Officer
Posted 5 days ago
Job Viewed
Job Description
BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.
At DHL Supply Chain South Africa, we’re looking for …
Vacancy
Customer Service Officer (Kellanova Boksburg)
Job Purpose
To proactively provide a central point of communication for customer service and the operational link between KAMs, Clients, and all business partners while achieving & sustaining service excellence
Key areas of responsibility include:
Proactive day to day order management:
- Ensure that all orders received on or before 15h30 are processed on day received.
- All orders received post 15:30 to be captured the following day
- Communicate any changes with Vital and CCT
- Management of Special Request processes
- Removal of all 1970 Errors
- Saving of orders on P-Drive
- Laison of EDI rejections, Late orders, Late bookings, unclear order copies and Pricing
- Locate orders for delivery on designated days
- Management of Pallets Configuration
ZOA and Order Management:
- ZOA reports to be managed at a minimum of 3 times per day, orders on hold, shipping requirements pricing, etc
- Manage outstanding orders and reports
S tock Management:
- Management of Cut Authorization processes.
- Check stock availability and co-ordinate urgent deliveries where nominated delivery days were missed
- Ensure stock allocation per customer order
- Escalation of all price variances between SAP and Customer Copy to KAM
- Sales Coordination via email with needed refreshing of order being completed
Uplifts:
- Accurate management of uplift process
- Management of Customer Service order return-related processes in line with reason codes in conjunction with GRA department
- Management and implementation of customer requirement per key identified customers
- VA05(daily and/or weekly where applicable)
- Daily Order Analysis
- Strike Rate report submitted weekly for PnP and Makro clients
- Report sent weekly on Fridays
- Zoo report updated daily
Ad hoc
- Raise any potential issues to other areas of the business and proactively resolve any issue raised
- Communicate to relevant customs and stakeholders efficiently and timeously
- Provide feedback on delivery issues to customers efficiently and timeously
- Handling of all customer complaints effectively and timeously
- Building of required key stakeholder relationships in relevant departments to manage queries
- Tracking of Orders as and when requested
Competencies & Skills .
- Maintains effective relationships with customers
- Develops / Delivers high quality / innovative products, services or solutions
- Focuses on customer needs and gains their commitment
- Gains management / colleague support to meet customer needs
- Ensures strategies / plans are aligned and reflect others' views
- Develops strategies / plans aligned to broader organizational strategy
- Communicates strategy
- Establishes clear, challenging and achievable objectives
- Aligns resources and the organization within own area of responsibility to achieve objectives
- Regularly reviews and communicates progress against objectives and adjusts as needed
- Champions continuous improvement and innovation
- Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
- Provides candid / regular feedback
- Supports the development of others
- Inspires others to develop themselves
- Conveys a clear sense of personal goals and values
- Actively seeks feedback to improve performance
- Develops new skills and modifies behaviors based on feedback
- Takes personal responsibility for career and development
Skills/Experience
- Matric
- 2-3 Years CSO experience in warehousing/logistics
- Good understanding of SAP systems, Excel & Word
- Ability to follow work procedure and safety rules
- Ability to work in a pressurized environment
Qualifications
- Customer focus
- Interpersonal relations
- Communication - verbal and written
- Listening skills
- Planning & organisation
- Developing self
- Initiative
- Impact & influence
- Information seeking
- Achievement drive
- Follow through on order, query and feedback
- Team work
- Follow through on order, query and feedback
- Answer all calls in a professional manner
- Maintain a professional image at all times
- Orders are taken in a professional manner
- Commitment to work with in Kellogg's/DHL values
- Effective customer relationships with internal and external customers
- Ensure that all orders received by 15h30 are processed each day
- Ensure that all processed orders are "clean" to enable system release
Languages
- English verbal and written.