260 IT Systems jobs in Johannesburg

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Vitality Global

Vitality Global, a subsidiary of Discovery Limited is responsible for the expansion of the Vitality Shared-Value Insurance business model beyond South Africa and the UK, serving to fully leverage the assets and intellectual property of Discovery beyond its primary markets. The business forms equity or contractual partnerships with leading global insurers to integrate Vitality and shared value with partner’s insurance and financial services products in the markets where they operate. Vitality Global also operates a business providing wellness solutions to employer groups in the United States. Vitality Health International, a business unit within Vitality Global coordinates and focuses on resource allocation to Discovery’s emerging, global health insurance initiatives. Vitality Global is also responsible for Discovery’s 25 percent equity investment in Ping An Health, the largest comprehensive medical insurer in China. Taken together, Vitality’s businesses jointly reach more than 30 million lives across 40 markets; delivered through partnerships with leading insurers in every continent around the world.

Job Purpose

Understand the business requirements, and through a structured process, document, validate and translate it into functional specifications that are used by developers to develop a technical solution. Test and validate the functionality of the technical solution against the business requirements. Ensure that the business requirements are delivered in the implemented solution. Interface between the business customer and the development team with regards to the business, non-functional and functional requirements.

Key Outputs may include but are not limited to:

Analysis, Documentation & Design Skills

· Business and technical requirements gathering and analysis thereof, and ensuring requirements and expectations are met, and that all possible scenarios are covered.

· Formulation of analysis documentation, Functional Specifications, Interface Specifications, and prototypes in accordance with industry standards and team best practices.

· Perform analysis on system interfaces and create corresponding interface specifications.

· Introduction of Business Process improvements, and formulation of Process Diagrams.

· Provide support to business in implementing effective and efficient solutions.

· Implement, configure, and test feasible solutions, and evaluate alternative workflow solutions.

· Analyze, model, and interpret data using different tools and techniques.

· Collaborate with the team and stakeholders to design solutions and develop alternative proposals, to ensure that the intent of the business requirement is met.

· Define functional requirements in accordance with the solution architecture proposed to meet the business and functional requirements.

Facilitation Skills

· Conduct Functional Specification walkthroughs with developers and participate in collaborative problem solving workshops.

Technical Skills

· Good understanding of UML, specifically:

o Use Case Diagrams & Narratives

o Sequence Diagrams

o Activity Diagrams

o Entity Relationship Diagrams

Testing Skills

· Creation, review, maintenance and execution of test cases, scenarios, and results.

· Functional Testing of delivered functionality against gathered business requirements and test cases and scenarios.

· Non-functional testing including security, usability, performance, and reliability testing as per team best practices and standards.

· Defect management and regression testing (where applicable), including providing input into the generation of automated test scenarios.

Support & Troubleshooting Skills

· Escalation and management of issues identified during a project / BAU.

· Production log analysis & management including root cause analysis.

· Problem resolution and troubleshooting.

· Identify options for potential solutions and assess them for both technical and business suitability.

· Work closely with developers, testers, and a variety of end-users to ensure technical compatibility and user satisfaction.

Progression Skills

· Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Work Experience

• Minimum of 3-5 years’ experience in Technical Systems Analysis and Integration.
• Experience in Agile (breaking down Epics into smaller User Stories, estimating, and writing User Stories).

Preferred:

• Experience working in a SAFe environment
• Experience in Data Analysis (preferred)

Technical Skills:

· BPMN 2.0

· UML Modelling

o Data modelling (minimum being able to understand these.

Intermediate and Senior Systems Analysts must be able to model data)

o Use Cases · High standards for delivery

· Requirements definition

· User Story definition

· Web-services exposure

· Agile project delivery

· Structured and analytical problem solver

· Process Mapping

Preferred:

• Experience with Sparx Enterprise Architect, Rational Rose, or similar.
• Experience in Software Development.
• Experience with API’s.

Personal Attributes or Competency Profile:

• Values Driven
• Optimistic
• Learns on the Fly
• Resilient · Instils Trust
• People Savvy
• Drives Results
• Problem Solver
• Stress Management
• Time management and prioritization
• Learning orientation
• Innovation
• Bias for action
• Teamwork and co-operation
• Critical thinking
• Strong analytical and problem-solving skills
• Navigate ambiguity and complexity

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Time left to apply: End Date: August 29, 2025 (26 days left to apply)

Job Requisition ID: JR

Job Purpose

The System Analyst ensures that GIT Service Management systems are maintained and developed to meet GIT Service Management objectives. The role involves understanding, studying, and analyzing requirements for system changes and new systems, drawing up technical impact documents, and supporting developers with technical documentation.

• Administration: Produce, update, and support the Service Management system, databases, and other departmental systems. Act as a SPOC between Business, Support Teams, Vendors, and GIT.
• Design and Conceptualization: Research data, trends, and benchmarks; design, develop, and maintain the GIT Service Management system (SysAid).
• Analysis of 'As Is' and 'To Be' Processes: Support documentation and describe changes needed for migration to new processes.
• Database/Systems Specifications: Provide input on system or database specifications, ensuring standards and data integrity.
• Information Security: Support security measures, monitor performance, and notify security teams of issues.
• Testing IT Performance: Analyze performance tests, respond to user queries, and troubleshoot issues.
• Personal Capability Building: Engage in ongoing learning, training, and professional development.
• Operational Compliance: Ensure compliance with policies, SLAs, and governance standards.

Education

Matric/SAQA Equivalent (Essential); Relevant ITIL certification and/or accreditation (Essential)

Experience

1-3 years’ experience in IT Service Management; experience with UML designs and/or IBMI/SQL (Advantageous)

The incumbent will be responsible for the last line of support and maintenance of various systems in the Enterprise Content Management environment, including but not limited to OnBase by Hyland, OpenText, Kofax, Smartsheet and Microsoft SharePoint. The incumbent will make sure various integrations are supported and maintained, keep up-to-date knowledge of functionalities, customization, and integration.

What you'll do:

• Analyze and evaluate IT systems to ensure they meet organizational needs.
• Develop and document system requirements and specifications.
• Provide support for system design, implementation, and maintenance.
• Collaborate with cross-functional teams to integrate new technologies into existing systems.
• Troubleshoot technical issues and ensure system reliability and performance.
• Prepare user manuals, conduct training sessions, and provide technical support to end-users.
• Monitor and upgrade systems to ensure security, efficiency, and compliance with industry standards.
• Manage and document technical system processes and changes.
• Functional System Testing

Qualifications:

• Information Technology Degree/Diploma, or related f.

Skills:

• Proven experience as a systems analyst or similar role.
• Strong knowledge of system architecture, databases, and programming languages.
• Excellent analytical and problem-solving skills.
• Proficient in project management and technical documentation.
• Effective communication and teamwork abilities.
• Familiarity with IT security standards and compliance regulations.

Preferred Skills:

• Experience with Microsoft platforms.
• Knowledge of specific industry-related tools or software.

Behavioral Competencies

• Be sensitive to deadlines
• Be able to interact in a team environment
• Adapt quickly to change
• Deep attention to detail and possesses excellent analytical, problem solving and customer service skills
• Ability and aptitude to continuously search for enhancements and innovation
• Ability to work under pressure and deliver within agreed Service Level Agreements
• Dynamic (ability to learn other technologies and take on different responsibilities)
• Logical thinker (strong troubleshooting skills)
• Uses own initiative and can work independently
• Good presentation skills