136 IT Support jobs in Western Cape

• Support and maintain IT infrastructure (server rooms, server software, switches, cabling, routers, firewalls, UPS, generators, cameras, etc.) and IT systems, ensuring that infrastructure (through vendors) is well maintained for efficient business operations and that the System Administration Plan is adhered to.
• To assist with updating end-user machines and all servers with the latest software patches, including antivirus, as well as third-party applications to ensure machine protection and that machines function optimally.
• To assist with managing the Organization's backup solution, ensuring backups are made on time and routinely verify the integrity of such backups by restoring backups on a weekly and monthly basis.
• Assist with the maintenance of the IT Access Control Plan to secure data at rest and in transit by effectively applying required security measures and constant monitoring to ensure the protection of data against internal and external security breaches.
• Assist with the maintenance and control of the physical user access system to ensure optimal physical security at all times on an ongoing basis.
• Assist with the maintenance and management of clients Active Directory implementation.
• Help maintain and manage the helpdesk for the support of end-user computing.
• After-hours support of clients ICT Infrastructure and End Users.
• Performing general housekeeping and creating a good housekeeping culture as per 5s standards.
• Compliance with Health and Safety regulations.

• Strong problem-solving and troubleshooting ability.
• Advanced Excel user .
• Ability to respond and work well under pressure .
• Ability to complete tasks timeously and work until the task is complete .
• High level of initiative and ability to self-motivate and work alone frequently.
• Strong written and verbal communication skills to communicate technical information to non-technical employees within the business.
• Ability to identify improvement areas and understand how this function interacts with various stakeholders within the business and thus be proactive with initiating such projects.
• Understand the need for Disaster Recovery planning and system testing.

• Preference will be given to previously disadvantaged people.

• Drivers license and own vehicle is essential.
• Minimum 3 years working experience in a technical support role.
• Bachelors Degree or Higher Diploma in Information Technology or Computer Science, or an appropriate Professional Certification.
• Advanced Excel user.
• Knowledge of, and Experience with, PowerBI and QlikSense will be an advantage.

• Support and maintain IT infrastructure (server rooms, server software, switches, cabling, routers, firewalls, UPS, generators, cameras, etc.) and IT systems, ensuring that infrastructure (through vendors) is well maintained for efficient business operations and that the System Administration Plan is adhered to.
• To assist with updating end-user machines and all servers with the latest software patches, including antivirus, as well as third-party applications to ensure machine protection and that machines function optimally.
• To assist with managing the Organization's backup solution, ensuring backups are made on time and routinely verify the integrity of such backups by restoring backups on a weekly and monthly basis.
• Assist with the maintenance of the IT Access Control Plan to secure data at rest and in transit by effectively applying required security measures and constant monitoring to ensure the protection of data against internal and external security breaches.
• Assist with the maintenance and control of the physical user access system to ensure optimal physical security at all times on an ongoing basis.
• Assist with the maintenance and management of Restonics Active Directory implementation.
• Help maintain and manage the helpdesk for the support of end-user computing.
• After-hours support of Restonic ICT Infrastructure and End Users.
• Performing general housekeeping and creating a good housekeeping culture as per 5s standards.
• Compliance with Health and Safety regulations.

• Strong problem-solving and troubleshooting ability.
• Advanced Excel user .
• Ability to respond and work well under pressure .
• Ability to complete tasks timeously and work until the task is complete .
• High level of initiative and ability to self-motivate and work alone frequently.
• Strong written and verbal communication skills to communicate technical information to non-technical employees within the business.
• Ability to identify improvement areas and understand how this function interacts with various stakeholders within the business and thus be proactive with initiating such projects.
• Understand the need for Disaster Recovery planning and system testing.

Job description:

This is an on-site contract role for an Information Technology Support Technician. Technician will be responsible to assist IT Support at Client. The Support Technician will be responsible for providing technical support, troubleshooting desktop computers, supporting printers, and repairing computers. The role requires daily interaction with end-users and resolving technical issues in a timely and efficient manner.

Preferable to have own vehicle. and must be from the Newlands or Surrounding area.

Qualifications

• Technical Support and Troubleshooting skills
• Experience in supporting desktop computers and printers
• Computer repair and maintenance skills
• Excellent problem-solving and communication skills
• Ability to work well under pressure and meet deadlines
• Knowledge of operating systems and software
• Candidate needs to possess the required experience and IT qualifications to perform 1st and 2nd line IT support.
• Additional responsibilities (basic asset management, reporting, update and maintain documentation, etc.) will be required.
• Relevant IT certifications or degree
• 5+ Years experience with onsite Support

Job Types: Full-time, Temporary

Contract length: 3 months

Pay: R18 000,00 per month

Work Location: In person

Company Description

Disruptive IT (PTY) LTD is a 100% black female owned and managed company with a new-age mindset focused on shaking up the norm around IT. With founding members possessing 15 years of experience in IT and Finance, Disruptive IT leverages this expertise to empower clients with innovative and cost-effective approaches. Our mission is to enable a business advantage for our customers by helping them thrive in the digital era. Through our disruptive methodology, we provide a creative approach to everyday issues, ensuring businesses achieve exceptional capabilities and a competitive edge.

Role Description

This is a full-time on-site role for a Desktop Support Technician located in Bellville. The Desktop Support Technician will be responsible for providing technical support for desktop computers and printers, troubleshooting, and carrying out computer repairs. Day-to-day tasks will include solving technical issues, supporting hardware and software installations, and ensuring smooth and efficient operation of IT systems.

All interested applicants must be available immediately.

All interested applicants must have a clear criminal record.

All interested applicants must have a valid drivers license and reliable vehicle.

Qualifications

• Proficiency in Desktop Computers and Computer Repair
• Strong Technical Support and Troubleshooting skills
• Experience in Printer Support
• Good communication and interpersonal skills
• Ability to work independently and handle multiple tasks
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus
• Previous experience in a similar role preferred

We are looking for a skilled and motivated Desktop Support Engineer to join our IT team. The ideal candidate will provide technical assistance to end-users, resolve hardware and software issues, and ensure smooth operation of computer systems and networks.

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, and other IT equipment.
• Install, configure, and troubleshoot Windows and macOS operating systems.
• Resolve hardware and software issues raised by users in person, via email, or remote tools.
• Manage and maintain user accounts, permissions, and passwords in Active Directory.
• Ensure antivirus updates, OS patches, and system upgrades are regularly applied.
• Escalate complex issues to higher-level engineers when needed.
• Maintain accurate documentation of incidents, requests, and solutions.
• Support setup of new workstations, peripherals, and office IT infrastructure.
• Coordinate with vendors for hardware replacement or repairs.
• Provide end-user training for basic IT processes and best practices.

Requirements:

• 1–3 years of experience in desktop or IT support.
• Strong knowledge of Windows 10/11, Microsoft Office Suite, and networking fundamentals.
• Familiar with Active Directory, Outlook, and remote desktop tools.
• Excellent communication and problem-solving skills.
• Ability to work independently and prioritize multiple tasks.

Job Type: Temp to perm

Contract length: 12 months

Pay: R1 130,00 - R1 260,00 per day

Work Location: On the road

We are seeking Desktop Supoort engineer for our client in Paarl, Western Cape.

Requirements -

Grade 12

A+ & N+ Certified / Diploma in IT

MCSA/MCSE

1) Desktop/ workstation support

2) Office / windows 11 /Team support

3) Dell/Hp Certification

4) Require Transport - Own vehicle and valid drivers license

Salary to be discussed.

please respond with a detailed copy of your cv if you meet the above requirements.

Job Types: Full-time, Temporary, Temp to perm

Work Location: In person

This is an on-site contract role for a Desktop Support Technician located in Ashton. The Desktop Support Technician will be responsible for providing technical support for desktop computers, troubleshooting, printer support, and computer repairs. Daily tasks include diagnosing and resolving hardware and software issues, maintaining desktop equipment, and ensuring optimal operation of all IT systems.

All interested applicants must be available immediately.

All interested applicants must have a clear criminal record.

All interested applicants must have a valid drivers license and reliable vehicle.

Qualifications

• Experience with Desktop Computers and Computer Repair
• Skills in Technical Support and Troubleshooting
• Proficiency in Printer Support
• Strong problem-solving abilities and excellent communication skills
• Ability to work independently and manage time effectively
• Relevant certifications, such as CompTIA A+ or ITIL, would be beneficial
• Experience in a similar role is a plus

Job Types: Full-time, Temporary

Contract length: 6 days

Pay: R750,00 per day

Work Location: In person

The ICT Desktop Support Technician is responsible for monitoring and maintaining the office computer systems, office networks and all peripheral equipment for Traderoot Africa and Traderoot Technologies to ensure their optimal performance – enabling users to maintain a high level of productivity. The Technician addresses user tickets regarding hardware, software, and networking issues and provides constant technical assistance and support to all employees of Traderoot Africa and Traderoot Technologies. The Technician should ask targeted questions to diagnose problems.

Primary responsibilities

· Address user issues regarding hardware, software, and network connectivity.

· Act as the initial point of contact for all computer- and system-related issues raised by staff.

· Demonstrate the installation of applications and computer peripherals issued to staff and clients.

· Resolve issues raised by staff, telephonically, electronically or in person.

· Perform hardware and software installations, configuration and updates as needed.

· Assist management in creating training materials and manuals pertaining to computer troubleshooting and usage.

· Organise and file warranty documentation and instructional guides for computer hardware.

· Keep the asset register updated for all ICT office equipment for each company in the group.

· Ask targeted questions to diagnose issues.

· Guide users with simple, step-by-step instructions.

· Conduct remote troubleshooting.

· Maintain a log of all required system updates with their completion dates.

· Resolve technical issues in a timely manner using available resources within the company.

· Exhaust all options to resolve issues.

· Escalate unsolvable issues to the Team Lead for direction.

· Follow up with staff and clients to ensure their systems are functional.

· Report client and staff requests and feedback to ICT Team Lead.

· Attend meetings with the rest of the Technical Operations department, on Teams or in person, to analyse, troubleshoot and diagnose hardware issues.

· Resolve technical issues related to office network interruptions.

· Ensure that all systems, PCs and peripherals are kept up to date with the latest updates, firmware and patches.

· Replace all peripheral devices when they are no longer working and consumables when depleted.

Job Type: Full-time

Pay: R15 000,00 - R17 000,00 per month

Experience:

• ICT desktop support: 1 year (Required)

License/Certification:

• Drivers license (Required)

Work Location: In person