1534 IT Support jobs in Western Cape

Sage System Support Consultant

Durbanville, Western Cape R90000 - R120000 Y Resourgenix

Posted today

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Job Description

Sage System Support Consultant (Sage, SQL, Config.) – Remote (Cape Town)

We're looking for an experienced
Sage System Support Consultant
to join our team.

This role is fully remote (Cape Town-based) with occasional site visits and office days in Durbanville.

You'll receive a company laptop and connectivity allowance.

What you'll do:

  • Manage and resolve system support tickets.
  • Deliver excellent customer service via email, phone, and remote sessions.
  • Support accounting processes (debtors, creditors, bookkeeping).
  • Work with SQL databases and ERP finance systems.
  • Be available during December for payroll support (standby is staggered).

What we're looking for:

  • Strong SQL database skills.
  • Sage Pastel Partner / Sage Evolution experience (advantageous).
  • Accounting knowledge and system support experience.
  • Excellent English communication (written & verbal).
  • Independent, responsible, and results-driven.

If you're ready to take ownership and deliver great service in a flexible environment, we'd love to hear from you

This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

Western Cape, Western Cape Optimal Growth Technologies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Overview

Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.

Location: Remote

Contract duration: 12 months

Responsibilities
  • User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
  • First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
  • Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
  • Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
  • Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
  • Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
  • Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
  • Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
  • 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
  • Familiarity with Microsoft Excel and comfortable learning new software applications.
  • Strong attention to detail and ability to follow established processes.
  • Clear and friendly communication skills for working with internal customers.
  • Customer-focused mindset with a willingness to help others.
  • Good organizational skills for tracking requests and follow-ups.
  • Ability to stay calm and professional when resolving user issues.
  • Eager to learn financial and HR systems with on-the-job training.
Qualifications
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
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This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

Western Cape, Western Cape Optimal Growth Technologies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Overview

Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.

Location: Remote

Contract duration: 12 months

Responsibilities
  • User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
  • First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
  • Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
  • Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
  • Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
  • Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
  • Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
  • Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
  • 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
  • Familiarity with Microsoft Excel and comfortable learning new software applications.
  • Strong attention to detail and ability to follow established processes.
  • Clear and friendly communication skills for working with internal customers.
  • Customer-focused mindset with a willingness to help others.
  • Good organizational skills for tracking requests and follow-ups.
  • Ability to stay calm and professional when resolving user issues.
  • Eager to learn financial and HR systems with on-the-job training.
Qualifications
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

Western Cape, Western Cape Optimal Growth Technologies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Overview

Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.

Location: Remote

Contract duration: 12 months

Responsibilities
  • User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
  • First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
  • Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
  • Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
  • Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
  • Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
  • Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
  • Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
  • 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
  • Familiarity with Microsoft Excel and comfortable learning new software applications.
  • Strong attention to detail and ability to follow established processes.
  • Clear and friendly communication skills for working with internal customers.
  • Customer-focused mindset with a willingness to help others.
  • Good organizational skills for tracking requests and follow-ups.
  • Ability to stay calm and professional when resolving user issues.
  • Eager to learn financial and HR systems with on-the-job training.
Qualifications
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

Western Cape, Western Cape Optimal Growth Technologies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Overview

Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.

Location: Remote

Contract duration: 12 months

Responsibilities
  • User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
  • First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
  • Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
  • Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
  • Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
  • Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
  • Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
  • Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
  • 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
  • Familiarity with Microsoft Excel and comfortable learning new software applications.
  • Strong attention to detail and ability to follow established processes.
  • Clear and friendly communication skills for working with internal customers.
  • Customer-focused mindset with a willingness to help others.
  • Good organizational skills for tracking requests and follow-ups.
  • Ability to stay calm and professional when resolving user issues.
  • Eager to learn financial and HR systems with on-the-job training.
Qualifications
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

Western Cape, Western Cape Optimal Growth Technologies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Overview

Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.

Location: Remote

Contract duration: 12 months

Responsibilities
  • User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
  • First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
  • Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
  • Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
  • Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
  • Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
  • Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
  • Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
  • 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
  • Familiarity with Microsoft Excel and comfortable learning new software applications.
  • Strong attention to detail and ability to follow established processes.
  • Clear and friendly communication skills for working with internal customers.
  • Customer-focused mindset with a willingness to help others.
  • Good organizational skills for tracking requests and follow-ups.
  • Ability to stay calm and professional when resolving user issues.
  • Eager to learn financial and HR systems with on-the-job training.
Qualifications
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

Western Cape, Western Cape Optimal Growth Technologies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Overview

Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.

Location: Remote

Contract duration: 12 months

Responsibilities
  • User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
  • First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
  • Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
  • Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
  • Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
  • Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
  • Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
  • Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
  • 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
  • Familiarity with Microsoft Excel and comfortable learning new software applications.
  • Strong attention to detail and ability to follow established processes.
  • Clear and friendly communication skills for working with internal customers.
  • Customer-focused mindset with a willingness to help others.
  • Good organizational skills for tracking requests and follow-ups.
  • Ability to stay calm and professional when resolving user issues.
  • Eager to learn financial and HR systems with on-the-job training.
Qualifications
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Technical Support Specialist

Western Cape, Western Cape Optimal Growth Technologies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Overview

Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.

Location: Remote

Contract duration: 12 months

Responsibilities
  • User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
  • First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
  • Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
  • Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
  • Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
  • Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
  • Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
  • Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
  • 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
  • Familiarity with Microsoft Excel and comfortable learning new software applications.
  • Strong attention to detail and ability to follow established processes.
  • Clear and friendly communication skills for working with internal customers.
  • Customer-focused mindset with a willingness to help others.
  • Good organizational skills for tracking requests and follow-ups.
  • Ability to stay calm and professional when resolving user issues.
  • Eager to learn financial and HR systems with on-the-job training.
Qualifications
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

Western Cape, Western Cape Optimal Growth Technologies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Overview

Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.

Location: Remote

Contract duration: 12 months

Responsibilities
  • User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
  • First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
  • Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
  • Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
  • Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
  • Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
  • Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
  • Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
  • 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
  • Familiarity with Microsoft Excel and comfortable learning new software applications.
  • Strong attention to detail and ability to follow established processes.
  • Clear and friendly communication skills for working with internal customers.
  • Customer-focused mindset with a willingness to help others.
  • Good organizational skills for tracking requests and follow-ups.
  • Ability to stay calm and professional when resolving user issues.
  • Eager to learn financial and HR systems with on-the-job training.
Qualifications
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

Western Cape, Western Cape Optimal Growth Technologies

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Overview

Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.

Location: Remote

Contract duration: 12 months

Responsibilities
  • User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
  • First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
  • Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
  • Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
  • Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
  • Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
  • Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
  • Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
  • 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
  • Familiarity with Microsoft Excel and comfortable learning new software applications.
  • Strong attention to detail and ability to follow established processes.
  • Clear and friendly communication skills for working with internal customers.
  • Customer-focused mindset with a willingness to help others.
  • Good organizational skills for tracking requests and follow-ups.
  • Ability to stay calm and professional when resolving user issues.
  • Eager to learn financial and HR systems with on-the-job training.
Qualifications
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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