Technical Support Consultant

Pretoria, Gauteng TreasuryOne (Pty) Ltd

Posted 18 days ago

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Job Description

The Technical Support Consultant is responsible for the day-to-day IT operations within the office, providing technical support to 60+ users. This role ensures the smooth functioning of IT systems, resolves desktop support queries, and assists with troubleshooting hardware, software, and network issues. The candidate should have knowledge of cloud environments such as Microsoft 365 & Azure, basic networking skills, and the ability to manage and maintain IT infrastructure.

RESPONSIBILITIES

Desktop Support & IT Operations

  • Provide first-line support to users for hardware, software, and networking issues.
  • Install, configure, and maintain desktops, laptops, and peripheral devices.
  • Support users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
  • Troubleshoot and resolve software and hardware-related issues promptly.
  • Maintain an up-to-date inventory of IT equipment and software licenses.
  • Monitor ticket box and assign tickets correctly and accurately and in a timely manner.

AI & Emerging Technology Support

  • Learn about and support the use of AI tools and automation technologies in daily workflows.
  • Provide basic guidance to users on how to leverage AI applications to improve efficiency.

Networking & Connectivity

  • Assist in troubleshooting network connectivity issues (LAN/WAN/Wi-Fi).
  • Ensure proper network configuration and support VPN and remote access users.
  • Work with the IT team to diagnose and resolve network-related problems.

Cloud & Security Management

  • Support and manage user accounts and permissions within Microsoft Azure.
  • Assist with cybersecurity measures, including antivirus updates and endpoint protection.
  • Enforce IT security best practices and company policies.

User Support & Training

  • Provide user training and support on IT systems and tools.
  • Maintain IT documentation, including user guides and troubleshooting steps.
  • Assist in onboarding new employees with IT setup and training.

COMPUTER SKILLS

  • Experience in desktop support and IT troubleshooting.
  • Proficiency in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive).
  • Basic networking knowledge (IP addressing, DHCP, DNS, VPN, Wi-Fi troubleshooting).
  • Experience with Windows operating systems (Windows 10/11) and MacOSX.
  • Familiarity with cloud-based IT environments and remote desktop tools.

EDUCATION and/or EXPERIENCE

  • Relevant IT diploma or degree (e.g., Information Technology, Computer Science).
  • Certifications such as CompTIA A+, Microsoft 365 Fundamentals, or CCNA (advantageous).
  • 1-3 years of experience in a desktop support or IT helpdesk role.

The list of Key responsibilities and job activities are not exhaustive. TreasuryOne Group of companies may instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the job, or in accordance with operational requirements.

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TECHNICAL SUPPORT MANAGER

Pretoria, Gauteng Farm Manager SA

Posted 2 days ago

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Job Description

MINIMUM REQUIREMENTS

  • BSc Agric or Equivalent qualification
  • Valid Drivers License
  • Experience in Animal Production will be an advantage
  • Excellent communication skills
  • Good computer literacy

DUTIES INCLUDE BUT ARE NOT LIMITED TO

  • Manage genetic programs
  • Production management
  • Cost management
  • Technical support
  • Key Accounts management
  • Customer services & support
  • Admin and reporting
  • Semen marketing and sales
  • Market analysis and strategy
  • Software support

ONLY short-listed candidates will be contacted
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Technical Support Consultant

Pretoria, Gauteng TreasuryOne (Pty) Ltd

Posted today

Job Viewed

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Job Description

The Technical Support Consultant is responsible for the day-to-day IT operations within the office, providing technical support to 60+ users. This role ensures the smooth functioning of IT systems, resolves desktop support queries, and assists with troubleshooting hardware, software, and network issues. The candidate should have knowledge of cloud environments such as Microsoft 365 & Azure, basic networking skills, and the ability to manage and maintain IT infrastructure.

RESPONSIBILITIES

Desktop Support & IT Operations

  • Provide first-line support to users for hardware, software, and networking issues.
  • Install, configure, and maintain desktops, laptops, and peripheral devices.
  • Support users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
  • Troubleshoot and resolve software and hardware-related issues promptly.
  • Maintain an up-to-date inventory of IT equipment and software licenses.
  • Monitor ticket box and assign tickets correctly and accurately and in a timely manner.

AI & Emerging Technology Support

  • Learn about and support the use of AI tools and automation technologies in daily workflows.
  • Provide basic guidance to users on how to leverage AI applications to improve efficiency.

Networking & Connectivity

  • Assist in troubleshooting network connectivity issues (LAN/WAN/Wi-Fi).
  • Ensure proper network configuration and support VPN and remote access users.
  • Work with the IT team to diagnose and resolve network-related problems.

Cloud & Security Management

  • Support and manage user accounts and permissions within Microsoft Azure.
  • Assist with cybersecurity measures, including antivirus updates and endpoint protection.
  • Enforce IT security best practices and company policies.

User Support & Training

  • Provide user training and support on IT systems and tools.
  • Maintain IT documentation, including user guides and troubleshooting steps.
  • Assist in onboarding new employees with IT setup and training.

COMPUTER SKILLS

  • Experience in desktop support and IT troubleshooting.
  • Proficiency in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive).
  • Basic networking knowledge (IP addressing, DHCP, DNS, VPN, Wi-Fi troubleshooting).
  • Experience with Windows operating systems (Windows 10/11) and MacOSX.
  • Familiarity with cloud-based IT environments and remote desktop tools.

EDUCATION and/or EXPERIENCE

  • Relevant IT diploma or degree (e.g., Information Technology, Computer Science).
  • Certifications such as CompTIA A+, Microsoft 365 Fundamentals, or CCNA (advantageous).
  • 1-3 years of experience in a desktop support or IT helpdesk role.

The list of Key responsibilities and job activities are not exhaustive. TreasuryOne Group of companies may instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the job, or in accordance with operational requirements.

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Technical Support Agent

0002 Pretoria, Gauteng Red Ember Recruitment (PTY) Ltd

Posted 6 days ago

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Job Description

Permanent
Red Ember Recruitment is looking to appoint a skilled Technical Support Agent to deliver comprehensive system and technical assistance to clients, technicians, and schedulers. The role also includes providing essential back-end support to the Technical Department, based in Irene.Load all new installs and ensure that they are registered on the respective systems.Ensure events are correctly set up and functioning as per the Needs Analysis Document.Ensure that all swap out units are registered to the correct client and operational.Allocate all new installs to the correct fleet.Sign off event loading, fleet allocation on batch file.Daily 7-day installation checks.Daily 24-hr Health checks.Daily 24-hr Trigger report.Desktop Fleet Checks as and when required.Identify critical errors and forward them to the Technical Department for further processing.Assist customers with footage requests, technical queries and emergencies.Assist technicians with technical queries.Call units to test MIC & speakers.Ensure Fleets are in good condition and advise of any fleets where there are quality and fault concerns to Management.Client System Training.System Admin.RequirementsMinimum of a Senior Certificate (Matric)Strong technical aptitude and problem-solving skillsMust reside within proximity to the Irene office (Gauteng)Must be available to work shifts on a 4-days-on, 2-days-off rotation (including weekends)Shift Schedule:Weekday Shifts (In Office):06h00 – 14h0009h00 – 17h0013h00 – 20h00 (In office until 17h00, then work from home)Work from Home Shifts:15h00 – 22h00 (Weekdays)All weekend shifts are fully remote
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ERP Technical Support Consultant

Pretoria, Gauteng Dante Group Pty Ltd

Posted 4 days ago

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Job Description

Reference: PTA022705-DCH-1

ERP Technical Support Consultant
Pretoria East
Market related, based on experience and qualifications

Minimum Requirements
  • Bachelor's degree in Finance or Information Technology / Computer Science
  • At least 2 years of experience in a customer support role
  • Knowledge or experience in dealing with a ticketing system
  • Understanding of treasury management systems and treasury operations will be beneficial
  • Previous experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting
Duties & Responsibilities
  • Develop and maintain process documentation, including user guides, technical specifications, and standard operating procedures
  • Escalate complex queries to subject matter experts as needed
  • Participate in continuous system testing, validation, and quality assurance to ensure accurate functionality and data integrity
  • Ensure continuous improvement and effective usage of the system and internal procedural steps to maximise the system’s output
  • Liaise with clients to ensure that their usage and output of the system flows smoothly
  • Provide technical support to end-users by addressing Treasury Management System (TMS) issues and optimising system performance

Consultant: Dani Christian - Dante Personnel Pretoria Faerie Glen
Apply via our website
Or Directly via the following link:
Apply Here
If you do not hear from us within 5 days, please accept that your application was unsuccessful.

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IT / Technical Support Specialist

Pretoria, Gauteng GP Consult

Posted 4 days ago

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Job Description

Technical Support / IT Support Specialist - Legal Industry - Lynwood Pretoria

Reference: Cen000327-E-1

Duties & Responsibilities

Requirements

  • 2 Years experience in similar position
  • Windows 10 / 11 Experience
  • MS Office Experience
  • Windows Active Directory
Advantageous
  • Networking
  • ArcServe
  • Windows Group Policies
  • Fortinet/Firewall
  • Office 365 Admin
  • Degree or Diploma

Technical Support Duties
Manage, maintain, and repair IT systems. Responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.

Technical Support Responsibilities

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
Package & Remuneration

R 2000 - Monthly

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Technical Support Specialist (Level 2)

Pretoria, Gauteng CSG Recruit

Posted 10 days ago

Job Viewed

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Job Description

  • Diploma / Degree in IT / Network related Qualification (Beneficial Not a must have).
  • MCSE Microsoft Certified Systems Engineer
  • MCSA Microsoft Certified Solutions Associate
  • A+ / N+ Certification
  • Matric, Grade 12 equivalent
  • Valid Driver'''s License

Advantageous Skills:

  • Certification: MZ 900 / MS 900 / SC 900
  • Knowledge on N-Able Products (Advantageous Not a must have)
  • Knowledge in Sentinel One . (Advantageous Not a must have)
  • Knowledge in Zabbix (Advantageous Not a must have)

Requirements: (Experience & Skills):

  • Minimum 3-5 years experience with data management and general hardware and software support.
  • Knowledge and experience with Wireless & Networking.
  • System skills on Microsoft Office Suite (Admin).
  • Computer Literacy and Microsoft Office Suite (Advanced).
  • 3+ years experience in: L1 L2 support:
  • L1-L2 LAN Network
  • L1-L2 Wireless Network
  • L1-L2 Active Directory
  • 3+ years experience in: L2 support:
  • L2 Windows Servers
  • L2 Printer Support
  • L2 Hardware Support
  • L2 Windows support
  • L2 Microsoft Office Support
  • Helpdesk experience ranging from Microsoft Infrastructure including Office 365 , software, hardware,

including Servers.

  • Some Cloud based Infrastructure experience & cloud environments such as AZURE (Beneficial).
  • Basic experience in Active Directory user accounts, groups, and permissions.
  • Support and maintenance of PBX/VoIP systems , ensuring smooth communications.
  • Experience in Support and maintenance of Windows servers , ensuring they are secure, updated, and operational.
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About the latest It specialists Jobs in Pretoria !

Technical Support Consultant - iStore Kolonnade Pretoria

Pretoria, Gauteng iStore

Posted 1 day ago

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Job Description

Job title : Technical Support Consultant - iStore Kolonnade Pretoria

Job Location : Gauteng, Pretoria

Deadline : August 25, 2025

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Your role would be to provide technical support to iStore customers, including troubleshooting, resolving technical issues, and software support. You will also provide training and assistance to customers as needed, ensuring exceptional and professional support services.

You need to have :
  • Completed Matric and IT qualification (minimum A+ / N+)
  • Experience in Helpdesk / 1st Line Support
The right person for this role is someone with:
  • Tenacity, demonstrating enthusiasm and urgency, striving for excellence in achieving results and handling challenges
  • Conflict Management skills, managing complexity, disagreements, and conflicts effectively and smoothly
  • Situational Awareness, understanding the situation, demonstrating the right attitude, and taking timely action
  • Learning and Development mindset, being open, motivated, and proactively seeking learning opportunities
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Technical Support Specialist/IT Support - Pretoria

Pretoria, Gauteng Absolute Career Personnel

Posted 4 days ago

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Job Description

Technical Support Specialist/IT Support Specialist

Reference: PTA007311-Shell-1

Technical Support Specialist/IT support specialist urgently needed for a busy law firm based in Pretoria.

Candidate must have the following:

  1. 2 years experience in:
  2. Windows 10 / 11 Experience - crucial
  3. MS Office Experience - crucial
  4. Windows Active Directory – crucial
  5. Networking – advantageous
  6. ArcServe – advantageous
  7. Windows Group Policies – advantageous
  8. Fortinet/Firewall – advantageous
  9. Office 365 Admin - advantageous
  10. Degree or diploma - advantageous.

Duties include:
  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.

Email CV ASAP.Package & Remuneration

R 18 000 - R 20 000 - Monthly

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Technical Support Analyst Pretoria, South Africa

Pretoria, Gauteng Rakrec (Pty)Ltd Rakkgalakane Recruitment

Posted 4 days ago

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Job Description

Job Title: IT Technician

Location: Legal Firm based in Pretoria

Salary: R20K

Description:

Legal Law Firm seeks an IT Support Analyst with the following qualifications:

  • 2 years’ experience
  • Windows 10 / 11 Experience - crucial
  • MS Office Experience - crucial
  • Windows Active Directory – crucial
  • Networking – advantageous
  • ArcServe – advantageous
  • Windows Group Policies – advantageous
  • Fortinet/Firewall – advantageous
  • Office 365 Admin - advantageous
  • Degree or diploma in Information Technology - advantageous

Responsibilities:

  • Manage, maintain, and repair IT systems.
  • Diagnose and repair faults.
  • Resolve network issues.
  • Install and configure hardware and software.
  • Identify hardware and software solutions.
  • Troubleshoot technical issues.
  • Provide timely and accurate customer feedback.
  • Support the roll-out of new applications.
  • Provide support in the form of procedural documentation.
  • Manage multiple cases at one time.
  • Test and evaluate new technologies.

We offer:

R20K CTC

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