52 IT Specialists jobs in Pretoria

• BSc Agric or Equivalent qualification
• Valid Drivers License
• Experience in Animal Production will be an advantage
• Excellent communication skills
• Good computer literacy

• Manage genetic programs
• Production management
• Cost management
• Technical support
• Key Accounts management
• Customer services & support
• Admin and reporting
• Semen marketing and sales
• Market analysis and strategy
• Software support

The Company is a full-service Internet Service Provider (ISP) and Fibre Network Operator (FNO). We design, implement, manage and maintain business and residential connectivity solutions. The Technical Support Agents are the central point of contact for all customer incidents and service requests. The role of our agents is to provide first and second-line support for all our residential and business customers. Assisting our clients, and logging their requests are imperative to providing customer satisfaction and continuous service delivery demands. Technical Support Agents work in a dynamic, fast-paced environment that provides services via the phone, e-mail, remote desktop, etc.

Responsibilities:

• Assist our clients with logging any IT/Internet-related incidents when called upon.
• Responsible for troubleshooting and supporting all The Company's LAN, WAN network & user devices.
• Assist our clients telephonically or remotely with connectivity issues.
• Escalate any unresolved queries to higher-level support.
• Responsible for installing and configuring new devices and supporting technical teams in the field.
• Maintain a first-class/professional level of customer service, ensuring that all customers are treated efficiently and appropriately.
• Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical clients.
• Accurately record, update, and document requests using the IT service desk system.
• Be willing to attend internal training, if and when necessary, to keep up to date with the latest technology and internal system processes.
• Work well in a team and remain highly motivated and driven to accomplish your roles and responsibilities.
• Might be required to work shifts outside working hours. (nights & weekends when necessary)
• Any other duties that may be required by The Company.

Requirements:

• Grade 12
• Minimum of 6 months to 2 Years of professional experience within ISP Industry.
• Extremely customer service oriented.
• A+, N+, MikroTik (MTCNA), beneficial but not a requirement
• Background in telecommunications (Internet Service Provider)
• Any other IT qualifications will be beneficial but not a requirement.
• Drivers Licence
• Own vehicle/transport

Remuneration: Market-related

Job Type: Full-time

Work Location: In person

Bupo Animal Health (Pty) Ltd a market leader in the supply and marketing of top quality Animal Health- products, solicits applications for the following position:

The main output of the position is to provide technical support to our customers in the Animal Health industry.

This position is primarily a sales role. Sales would be obtained from current and prospective customers through technical support. The applicant would also support various areas of the distribution chain, including agricultural merchants/co-ops, nutritionists and veterinarians with activities such as trade shows and open days.

• Animal Science degree or similar
• Experience in the animal health / agricultural sector
• At least three (3) years of strong established relationships within the agricultural sector
• Excellent communication, interaction and organization skills
• Strong work ethic, positive attitude and self-motivated
• Valid Driver’s License
• Own Transport

ERP Technical Support Consultant
Pretoria East
Market related, based on experience and qualifications

• Bachelor's degree in Finance or Information Technology / Computer Science
• At least 2 years of experience in a customer support role
• Knowledge or experience in dealing with a ticketing system
• Understanding of treasury management systems and treasury operations will be beneficial
• Previous experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting

• Develop and maintain process documentation, including user guides, technical specifications, and standard operating procedures
• Escalate complex queries to subject matter experts as needed
• Participate in continuous system testing, validation, and quality assurance to ensure accurate functionality and data integrity
• Ensure continuous improvement and effective usage of the system and internal procedural steps to maximise the system’s output
• Liaise with clients to ensure that their usage and output of the system flows smoothly
• Provide technical support to end-users by addressing Treasury Management System (TMS) issues and optimising system performance

Consultant: Dani Christian - Dante Personnel Pretoria Faerie Glen
Apply via our website
Or Directly via the following link:
Apply Here
If you do not hear from us within 5 days, please accept that your application was unsuccessful.

Reference: Cen -E-1

Requirements

• 2 Years experience in similar position
• Windows 10 / 11 Experience
• MS Office Experience
• Windows Active Directory

• Networking
• ArcServe
• Windows Group Policies
• Fortinet/Firewall
• Office 365 Admin
• Degree or Diploma

Technical Support Duties
Manage, maintain, and repair IT systems. Responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.

Technical Support Responsibilities

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.

R 2000 - Monthly

Overview

Technical Support Specialist (Networks) role at ExecutivePlacements.com - The JOB Portal. We are looking for a dedicated Technical Support Specialist with strong problem-solving skills and hands-on experience in troubleshooting hardware, software, and network-related issues. The role involves providing first and second-line support, managing tickets, and ensuring timely resolution of technical queries while maintaining excellent customer service.

• Perform day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption.
• Coordinate network technology upgrade or expansion projects, including installation of hardware, software and integration testing, and ensure no disruption to other systems.
• Work closely with internal and external teams for problem resolution.
• Configure functional networks (LAN, WLAN, WAN).
• Configure and install software, servers, routers, and other network devices.
• Monitor the network to ensure optimum performance, reliability, and availability.
• Create, oversee, and test security measures (e.g., access authentication and disaster recovery).
• Contribute to the technology lifecycle roadmap, including absorption risk, refresh, and migration/retirement strategies.
• Maintain complete technical documentation.
• Provide recommendations on improvements to network performance (capacity, availability, and scalability).

• Solid understanding of the OSI or TCP/IP model.
• Understanding of networking protocols and standards (link aggregation protocols, STP/RSTP/MSTP, Routing Protocols (RIP, BGP, OSPF, EIGRP, IS-IS), ACL, NAT, and WLAN).
• Experience with switches, routers, firewalls and wireless devices (WLAN).
• Troubleshooting skills.
• Minimum 2+ years of hands-on experience in network device configuration and troubleshooting.
• Able to work independently and have good communication skills.
• Own vehicle.

• Matric
• Valid CCNA or JNCIA or higher
• Fortinet NSE4 advantage
• Degree or Diploma in Information Technology or related discipline

• Permanent position
• Location: Pretoria (Lynwood)
• Work environment: Datacentre, Office, and outdoor environments
• Physical demands: Rack and stack of hardware equipment; mounting of Wireless Access Points
• Travel: To client sites

If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise. You've arrived at iOCO Infrastructure Services (iOCO IS), where we deliver outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires. We are challengers, disruptors, and innovators, a community of skilled professionals with an ambitious spirit dedicated to client success. Our clients are at the heart of everything we do, and their satisfaction fuels our drive.

iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Our employment strategy prioritizes previously disadvantaged individuals or groups.

• Entry level

• Full-time

• Information Technology

• Advertising Services

Referrals increase your chances of interviewing at ExecutivePlacements.com - The JOB Portal by 2x

We are looking for a dedicated Technical Support Specialist with strong problem-solving skills and hands-on experience in troubleshooting hardware, software, and network-related issues. The role involves providing first and second-line support, managing tickets, and ensuring timely resolution of technical queries while maintaining excellent customer service. The ideal candidate will have solid knowledge of operating systems, networking basics, and remote support tools, along with good communication skills and the ability to work independently or within a team. A customer-focused attitude and a commitment to maintaining system reliability are essential for success in this role.

What you'll do:

• Performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability within minimal interruption.
• Network technology upgrade or expansion projects, including installation of hardware, software and integration testing, as well as coordinating these activities without disturbing function of other systems.
• Work closely with internal and external teams for problem resolution.
• Configuration of functional networks (LAN, WLAN, WAN)
• Configure and install software, servers, routers, and other network devices.
• Monitor the network to ensure optimum performance, reliability, and availability.
• Create, oversee, and test security measures (e.g., access authentication and disaster recovery)
• Contribute to the technology lifecycle roadmap for the technologies in scope, including technology absorption risk, technology refresh, migration retirement strategies.
• Maintain complete technical documentation.
• Provide recommendations on improvements to network performance (capacity, availability, and scalability)

Your Expertise:

• Solid understanding of the OSI or TCP/IP model
• Understanding of networking protocols and standards (link aggregation protocols, spanning tree (STP, RSTP, MSTP) Routing Protocols (RIP, BGP, OSPF, EIGRP, IS-IS), Access Control List (ACL), Network Address Translation (NAT) and WLAN)
• Experience working on switch, router, firewalls and wireless devices (WLAN)
• Troubleshooting skills.
• Minimum 2+ years of hands-on experience in network device configuration and troubleshooting 
• Able to work independently.
• Good communication skills
• Own vehicle 

Qualifications:

• Matric 
• Valid CCNA or JNCIA or higher
• Fortinet NSE4 advantage 
• Degree or Diploma in Information Technology or related discipline

Other information applicable to the opportunity:

• Permanent position
• Location: Pretoria (Lynwood)
• Work environment    Datacentre, Office, and outdoor environments.
• Physical demands    Rack and stack of hardware equipment.
  
  • Mounting of Wireless Access Points.
• Travel    To client sites.

Why work for us?

If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.

You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.

At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.

iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.