11 IT Professionals jobs in Durban

Overview

My client is seeking a Sales and Technical Support Manager to join their company.

• Customer service & sales support
• Build strong relationships with customers personally and professionally
• Managing your sales budget and gross margins
• Attending to customer complaints effectively and responding within 24 hours
• Respond to customers technical service requests, troubleshooting technical issues and identifying the fault, ensuring root cause is fixed
• Preventative maintenance programmes and visiting customers to do audits on their equipment
• Identification and achievement of measurable technical and process developments and improvements
• Liase between customer, planning and internal sales to ensure accurate forecasting
• To really understands the customer’s business and provide them with packaging solutions, not just bottles

• Engineering Degree (BTech or BSc Mechanical or Electrical/ Mechatronics only)
• Previous sales experience in a technical sales role
• Must be organized and have the ability to build relationships with all levels of management at our customers
• Excel skills, and ability to generate reports and work with numbers when needed
• Highly self - motivated, energetic and ability to motivate others
• Proficiency in English, read, write, and ability to communicate professionally
• Own car and driver’s license essential
• Must live near in or around Howick/PMB area.

Overview

Technical Support Analyst (Spanish Speaker) role at DigiCert in Cape Town. The primary point of contact for customers, partnering with product, engineering and marketing teams to resolve issues and set customers up for success. The team emphasizes high energy, deep technical skills and a drive to get things done.

Job summary

We are seeking a Technical Support Analyst with business proficiency in Spanish to join our Technical Support team in Cape Town. You will be the main point of contact for our customers and will collaborate with cross-functional teams to address issues and drive improvements.

• Deliver world-class customer service to resolve customer concerns and retain customers
• Build successful long-term relationships with external clients to ensure customer loyalty
• Partner with technical support engineers to resolve issues reported by customers
• Engage with internal and external customers via support tickets, email, phone, and chat
• Receive inbound customer emails or calls and place outbound follow-up emails or calls during scheduled hours to provide a delightful customer experience
• Achieve productivity related targets including support tickets processed, average response time, and average time to close
• Actively contribute to Web self-help by using Knowledge Centred Support (KCS) principles
• Gather accurate information and document customer issues in our CRM tool
• Remain up to date with all aspects of the SSL certificate products to meet customer needs

• Professional working proficiency in Spanish (essential)
• 1+ years technical support or IT client interfacing experience
• Computer Science, Information Systems or Information Technology qualification
• Basic understanding of Internet principles, terminology and functionality
• Basic understanding of networking protocols and devices, web servers and VPN
• Understanding of PKI, SSL, Code signing, HTML, DNS, S/MIME, SMTP, and networking protocols (advantageous)
• Familiarity with UNIX script commands, website/web server administration (advantageous)
• Administrative knowledge of Microsoft Windows Servers, Apache (OpenSSL), Linux and other Server administration (advantageous)
• Certifications such as CISSP, MCSE and CCNA (advantageous)
• Adaptable, versatile, customer obsessed, solution-oriented, proactive and passionate about technology

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program
• Life Insurance
• Disability Insurance

• Entry level

• Full-time

• Information Technology

• Technology, Information and Internet

Note: This description retains job-relevant information and removes extraneous boilerplate from the original text.

My client is seeking a Sales and Technical Support Manager to join their company. 

Duties include:

• Customer service & sales support
• Build strong relationships with customers personally and professionally
• Managing your sales budget and gross margins
• Attending to customer complaints effectively and responding within 24 hours
• Respond to customers technical service requests, troubleshooting technical issues and identifying the fault, ensuring root cause is fixed
• Preventative maintenance programmes and visiting customers to do audits on their equipment
• Identification and achievement of measurable technical and process developments and improvements.
• Liase between customer, planning and internal sales to ensure accurate forecasting
• To really understands the customer’s business and provide them with packaging solutions, not just bottles

Minimum Requirements:

• Engineering Degree (BTech or BSc Mechanical or Electrical/ Mechatronics only)
• Previous sales experience in a technical sales role
• Must be organized and have the ability to build relationships with all levels of management at our customers
• Excel skills, and ability to generate reports and work with numbers when needed
• Highly self - motivated, energetic and ability to motivate others
• Proficiency in English, read, write, and ability to communicate professionally
• Own car and driver’s license essential
• Must live near in or around Howick/PMB area.

Are you a driven, hands-on leader with a passion for technical sales and customer success? We're looking for a
Sales and Technical Support Manager
to take charge of building strong customer relationships, driving innovation, and delivering smart solutions. This is your chance to combine engineering expertise with commercial acumen in a fast-paced, customer-focused environment.

Responsibilities:

• Deliver exceptional customer service and sales support.
• Build and maintain strong professional relationships with customers.
• Manage sales budgets and gross margins.
• Attend to and resolve customer complaints within 24 hours.
• Respond to technical service requests, troubleshoot issues, and ensure root causes are fixed.
• Conduct preventative maintenance and equipment audits at customer sites.
• Drive measurable technical and process improvements.
• Liaise with customers, planning, and internal sales to ensure accurate forecasting.
• Provide solutions tailored to customers' businesses.

Requirements:

• Grade 12
• Engineering Degree (BTech, BSc Mechanical/Electrical/Mechatronics)
• 5+ years in a technical sales role
• Strong MS Office ability
• Valid Drivers License and Own vehicle

Join to apply for the Remote Microsoft 365 Technical Support Engineer – Night Shift (US Hours) role at Scaled Inc

Join to apply for the Remote Microsoft 365 Technical Support Engineer – Night Shift (US Hours) role at Scaled Inc

Direct message the job poster from Scaled Inc

Scaled Inc is a premier staff augmentation firm connecting USA-based MSPs with top South African IT talent. As we grow, we’re seeking Microsoft 365 Technical Support Engineer skilled in Microsoft 365, Cloud Infrastructure, Desktop Support, and Virtualization.

Responsibilities:

• Office 365 Migrations & Deployments (Exchange Online, SharePoint, Teams).
• Desktop Solutions & Intune Deployments
• Windows Server Administration (Active Directory, Group Policy, DNS)
• IT Security & Infrastructure Protection

Requirements

• 5+ years in IT support (Office 365, Azure, Desktop, and Server Administration).
• Expertise in Azure AD, Virtual Machines, and Storage.
• Experience supporting Windows & macOS.
• Strong troubleshooting and software installation skills.

Preferred Certifications:

Home Office Requirements

To work efficiently in a remote environment, candidates must have:

• Dedicated Home Office – A quiet, separate private room with a door
• High-Speed Internet – Fibre connection with at least 50 Mbps upload and download
• Computer Equipment – A laptop or desktop suited for IT support tasks
• Audio & Video Setup – A headset for clear communication and a webcam for video calls
• Backup Power – A reliable power source to maintain connectivity during outages

Why Join Us?

Competitive salary & benefits | Career growth & training | Collaborative environment | Cutting-edge tech exposure

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Scaled Inc by 2x

Get notified about new Technical Support Engineer jobs in South Africa .

Cape Town, Western Cape, South Africa 1 week ago

West Rand District Municipality, Gauteng, South Africa 1 week ago

West Rand District Municipality, Gauteng, South Africa 2 weeks ago

West Rand District Municipality, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 7 months ago

Johannesburg, Gauteng, South Africa 10 months ago

Johannesburg, Gauteng, South Africa 10 months ago

Cape Town, Western Cape, South Africa 6 days ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg Metropolitan Area 1 week ago

Johannesburg, Gauteng, South Africa 1 week ago

Upington, Northern Cape, South Africa 1 week ago

Springbok, Northern Cape, South Africa 1 week ago

Kathu, Northern Cape, South Africa 1 week ago

Kimberley, Northern Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Remote Microsoft 365 Technical Support Engineer – Night Shift (US Hours) role at Scaled Inc

Join to apply for the Remote Microsoft 365 Technical Support Engineer – Night Shift (US Hours) role at Scaled Inc

Direct message the job poster from Scaled Inc

Scaled Inc is a premier staff augmentation firm connecting USA-based MSPs with top South African IT talent. As we grow, we’re seeking Microsoft 365 Technical Support Engineer skilled in Microsoft 365, Cloud Infrastructure, Desktop Support, and Virtualization.

Responsibilities:

• Office 365 Migrations & Deployments (Exchange Online, SharePoint, Teams).
• Desktop Solutions & Intune Deployments
• Windows Server Administration (Active Directory, Group Policy, DNS)
• IT Security & Infrastructure Protection

Requirements

• 5+ years in IT support (Office 365, Azure, Desktop, and Server Administration).
• Expertise in Azure AD, Virtual Machines, and Storage.
• Experience supporting Windows & macOS.
• Strong troubleshooting and software installation skills.

Preferred Certifications:

Home Office Requirements

To work efficiently in a remote environment, candidates must have:

• Dedicated Home Office – A quiet, separate private room with a door
• High-Speed Internet – Fibre connection with at least 50 Mbps upload and download
• Computer Equipment – A laptop or desktop suited for IT support tasks
• Audio & Video Setup – A headset for clear communication and a webcam for video calls
• Backup Power – A reliable power source to maintain connectivity during outages

Why Join Us?

Competitive salary & benefits | Career growth & training | Collaborative environment | Cutting-edge tech exposure

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Scaled Inc by 2x

Get notified about new Technical Support Engineer jobs in South Africa .

Cape Town, Western Cape, South Africa 1 week ago

West Rand District Municipality, Gauteng, South Africa 1 week ago

West Rand District Municipality, Gauteng, South Africa 2 weeks ago

West Rand District Municipality, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 7 months ago

Johannesburg, Gauteng, South Africa 10 months ago

Johannesburg, Gauteng, South Africa 10 months ago

Cape Town, Western Cape, South Africa 6 days ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg Metropolitan Area 1 week ago

Johannesburg, Gauteng, South Africa 1 week ago

Upington, Northern Cape, South Africa 1 week ago

Springbok, Northern Cape, South Africa 1 week ago

Kathu, Northern Cape, South Africa 1 week ago

Kimberley, Northern Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Remote Microsoft 365 Technical Support Engineer – Night Shift (US Hours) role at Scaled Inc

Join to apply for the Remote Microsoft 365 Technical Support Engineer – Night Shift (US Hours) role at Scaled Inc

Direct message the job poster from Scaled Inc

Scaled Inc is a premier staff augmentation firm connecting USA-based MSPs with top South African IT talent. As we grow, we’re seeking Microsoft 365 Technical Support Engineer skilled in Microsoft 365, Cloud Infrastructure, Desktop Support, and Virtualization.

Responsibilities:

• Office 365 Migrations & Deployments (Exchange Online, SharePoint, Teams).
• Desktop Solutions & Intune Deployments
• Windows Server Administration (Active Directory, Group Policy, DNS)
• IT Security & Infrastructure Protection

Requirements

• 5+ years in IT support (Office 365, Azure, Desktop, and Server Administration).
• Expertise in Azure AD, Virtual Machines, and Storage.
• Experience supporting Windows & macOS.
• Strong troubleshooting and software installation skills.

Preferred Certifications:

Home Office Requirements

To work efficiently in a remote environment, candidates must have:

• Dedicated Home Office – A quiet, separate private room with a door
• High-Speed Internet – Fibre connection with at least 50 Mbps upload and download
• Computer Equipment – A laptop or desktop suited for IT support tasks
• Audio & Video Setup – A headset for clear communication and a webcam for video calls
• Backup Power – A reliable power source to maintain connectivity during outages

Why Join Us?

Competitive salary & benefits | Career growth & training | Collaborative environment | Cutting-edge tech exposure

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Scaled Inc by 2x

Get notified about new Technical Support Engineer jobs in South Africa .

Cape Town, Western Cape, South Africa 1 week ago

West Rand District Municipality, Gauteng, South Africa 1 week ago

West Rand District Municipality, Gauteng, South Africa 2 weeks ago

West Rand District Municipality, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 7 months ago

Johannesburg, Gauteng, South Africa 10 months ago

Johannesburg, Gauteng, South Africa 10 months ago

Cape Town, Western Cape, South Africa 6 days ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg Metropolitan Area 1 week ago

Johannesburg, Gauteng, South Africa 1 week ago

Upington, Northern Cape, South Africa 1 week ago

Springbok, Northern Cape, South Africa 1 week ago

Kathu, Northern Cape, South Africa 1 week ago

Kimberley, Northern Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.