90 IT Analysts jobs in Johannesburg

The Organization

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We're proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment. By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.

Join Africa's most loved storyteller

About the Role

Help the businesses to implement solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. Analyze by studying the needs, its business model, its workflows, and its technological systems. Making recommendations to Management that will improve business efficiency. Document requirements and solutions against best practices and frameworks.

Responsibilities

• Develop Business and Process COE
• Build business and process analysis frameworks/practices within MAH
• Establish COE for MAH
• Assist in the development and implementation of a repository
• Provide and incorporate methodology to keep business rules updated at all times
• Implement governance framework
• Implement advanced strategies for gathering, reviewing and analyzing data requirements
• Develop business concepts, capabilities and organizational structures as informed by business strategy – Identify and develop business processes and requirements
• Highlight business rules, data and concepts.
• Provide operational thinking that enables the group to focus on the big picture
• Implement management and control systems and frameworks to ensure alignment between business capabilities and strategic goals
• Conduct Business and Process analysis
• Assess business holistically and develop the business architecture
• Develop and validate both current-state and future-state maps with cross-functional teams and/or customers
• Distill large amounts of complex requirements and data from disparate sources, condense, simplify and clearly articulate the information for the purpose of problem solving
• Assist in defining a set of KPIs that allow management to measure performance of the business as a whole
• Document business requirements
• Document business processes
• Always challenge the status quo to obtain best outcomes
• Eliciting requirements
• Translating and simplifying requirements
• Requirements management and communication
• Prioritize requirements and create conceptual prototypes and mock-ups
• Apply best practices for effective communication and problem-solving
• Researching possible software solutions to increase work efficiency
• Develop business data
• Assist in defining business data architecture
• Assist in continuously refining data architecture
• Clearly map data flows (current and future)
• Build Capability for Business and Process Analysis
• Provide the bridging between business strategy, enterprise architecture
• Business processes (implemented through systems, people and their individual job functions)
• Teach internal teams and countries on frameworks and capabilities
• Provide services to internal teams and country / regional MAH businesses

Qualifications

• BCom Degree or equivalent qualification
• Business and process analysis certification
• Customer Experience knowledge and experience

Required Skills

• Relationship building
• Deadline Driven
• Strong Coordination Skill
• Strong Written skills
• Conflict Management
• Strong Analytical Skill (including use of MS Excel for data analysis)
• Presentation skills (including development of MS PowerPoint documents)
• Report writing- audience Snr Management & Exco

Preferred Skills

• Minimum of 5 years' experience in Business and Process Analysis
• Experience with working with African markets would be an advantage
• MultiChoice Product / Service knowledge an advantage
• Excellent understanding of business and process design principles and methodologies and proven track record
• Good overall experience in all areas of the MAH Business would be an advantage

Overview

The Organization

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment. By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.

Join Africa’s most loved storyteller!

Help the businesses to implement solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. Analyze by studying the needs, its business model, its workflows, and its technological systems. Making recommendations to Management that will improve business efficiency. Document requirements and solutions against best practices and frameworks.

• Develop Business and Process COE
• Build business and process analysis frameworks/practices within MAH
• Establish COE for MAH
• Assist in the development and implementation of a repository
• Provide and incorporate methodology to keep business rules updated at all times
• Implement governance framework
• Implement advanced strategies for gathering, reviewing and analyzing data requirements
• Develop business concepts, capabilities and organizational structures as informed by business strategy – Identify and develop business processes and requirements
• Highlight business rules, data and concepts.
• Provide operational thinking that enables the group to focus on the big picture
• Implement management and control systems and frameworks to ensure alignment between business capabilities and strategic goals
• Conduct Business and Process analysis
• Assess business holistically and develop the business architecture
• Develop and validate both current-state and future-state maps with cross-functional teams and/or customers
• Distill large amounts of complex requirements and data from disparate sources, condense, simplify and clearly articulate the information for the purpose of problem solving
• Assist in defining a set of KPIs that allow management to measure performance of the business as a whole
• Document business requirements
• Document business processes
• Always challenge the status quo to obtain best outcomes
• Eliciting requirements
• Translating and simplifying requirements
• Requirements management and communication
• Prioritize requirements and create conceptual prototypes and mock-ups
• Apply best practices for effective communication and problem-solving
• Researching possible software solutions to increase work efficiency
• Develop business data
• Assist in defining business data architecture
• Assist in continuously refining data architecture
• Clearly map data flows (current and future)
• Build Capability for Business and Process Analysis
• Provide the bridging between business strategy, enterprise architecture
• Business processes (implemented through systems, people and their individual job functions)
• Teach internal teams and countries on frameworks and capabilities
• Provide services to internal teams and country / regional MAH businesses

• BCom Degree or equivalent qualification
• Business and process analysis certification
• Customer Experience knowledge and experience

• Relationship building
• Deadline Driven
• Strong Coordination Skill
• Strong Written skills
• Conflict Management
• Strong Analytical Skill (including use of MS Excel for data analysis)
• Presentation skills (including development of MS PowerPoint documents)
• Report writing- audience Snr Management & Exco

• Minimum of 5 years’ experience in Business and Process Analysis
• Experience with working with African markets would be an advantage
• MultiChoice Product / Service knowledge an advantage
• Excellent understanding of business and process design principles and methodologies and proven track record
• Good overall experience in all areas of the MAH Business would be an advantage

Responsibilities and KRA’s:

• Identify, clarify, and agree on data and analytics requirements.
• Liaises with POs to understand and document their data and analytics requirements; performing analytical processes and measures related to the processes.
• Adopts multiple actions with stakeholders to elicit the requirements; uses interviews, document analysis, requirements workshops, surveys, business process descriptions, user cases, scenarios, and business analysis.
• Provides functional knowledge and expert input during planning, design and implementation phases of projects and initiatives between Data Chapter, Data Squad, and business.
• Assists stakeholders (e.g. Product Managers) with data-related scoping and planning.
• Applies end-to-end best practices to deliver data and analytics requirements.
• Ensures appropriate testing is done and provides the business with assistance during user acceptance testing.
• Provides business with functional and technical assistance during data and analytics implementations.
• Applies business and data and analytics functional knowledge at all times to identify possible improvement opportunities and motivate with business.
• Owns personal continued professional development to remain current with data and analytics industry trends, particularly around data and analytics tools and technologies.
• Analyses, understands, and documents relevant data and analytics technical requirements; performs data modeling and maps the analytic solution to the relevant data sources.
• Works closely with the Data Architect(s) and Data Modeller(s) to design, refine, and implement analytic solutions to execute the functional design of the relevant data and analytics solution; including reports and dashboards.
• Provides input to data governance and data and analytics quality assurance; identifies and communicates all risks.
• Performs functional testing and data validation of reports and other data and analytics deliverables before presenting to business users.
• Applies data and analytics functional knowledge at all times to identify and motivate possible data and analytics support/improvements.
• Facilitate the Data Product Life Cycle and application of best practices/processes.
• Acts as the custodian of the reporting catalog; maintains the information framework and reports.
• Facilitates the process between all teams regarding data governance and processes.

• At least 5 years of proven experience in drafting functional specifications
• At least 5 years of proven BI Business Analysis, data design, and systems analysis experience in a data and analytics environment
• At least 5 years of Stakeholder engagement to identify and specify business requirements experience.
• At least 5 years of Liaising between business and functional stakeholders; translating requirements experience
• 3+ Years of Business Information Business Analysis experience in a finance/banking environment
• Bachelor’s Degree in Computer Science or similar fields like Information Systems, Big Data, etc would be advantageous.
• AWS Certification would be advantageous
• Martech (Marketing Technology) experience advantageous
• Related Technical certifications
• Knowledge of Agile methodologies and project management practices, including Scrum, Kanban, and Lean
• Excellent communication, collaboration, and problem-solving
• Ability to work independently and in a team environment in an Agile framework
• Strong analytical and critical thinking skills

We have an opportunity for a Business Intelligence Business Analyst (BIBA) for our client based in Johannesburg and Cape Town. The role will ensure alignment between Product Owners, data chapter, and data squad teams and produce a comprehensive functional specification from business requirements by maintaining a high level of in-depth knowledge regarding analytics and other relevant data concepts.

1. Bachelor’s Degree in Computer Science or similar fields (Information Systems, Big Data, etc.) would be advantageous.
2. AWS Certification would be advantageous.
3. At least 5 years of proven experience in drafting functional specifications.
4. At least 5 years of proven BI Business Analysis, data design, and systems analysis experience in a data and analytics environment.
5. At least 5 years of stakeholder engagement experience for identifying and specifying business requirements.
6. At least 5 years of liaising between business and functional stakeholders; translating requirements experience.
7. 3+ years of Business Information Business Analysis experience in a finance/banking environment.
8. Martech (Marketing Technology) experience advantageous.
9. Related technical certifications.
10. Knowledge of Agile methodologies and project management practices, including Scrum, Kanban, and Lean.
11. Excellent communication, collaboration, and problem-solving skills.
12. Ability to work independently and in a team environment in an Agile framework.
13. Strong analytical and critical thinking skills.

Identify, clarify, and agree on data and analytics requirements. Liaise with Product Owners to understand and document their data and analytics requirements, performing analytical processes and measures related to the processes. Adopt multiple actions with stakeholders to elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, user cases, scenarios, and business analysis. Provide functional knowledge and expert input during planning, design, and implementation phases of projects and initiatives between Data Chapter, Data Squad, and business. Assist stakeholders (e.g., Product Managers) with data-related scoping and planning. Apply end-to-end best practices to deliver data and analytics requirements. Ensure appropriate testing is done and provide the business with assistance during user acceptance testing. Provide the business with functional and technical assistance during data and analytics implementations. Apply business and data and analytics functional knowledge to identify possible improvement opportunities and motivate with business. Own personal continued professional development to remain current with data and analytics industry trends, particularly around data and analytics tools and technologies. Analyze, understand, and document relevant data and analytics technical requirements; perform data modeling and map the analytic solution to the relevant data sources. Work closely with the Data Architect(s) and Data Modeller(s) to design, refine, and implement analytic solutions in order to execute the functional design of the relevant data and analytics solution, including reports and dashboards. Provide input to data governance and data and analytics quality assurance; identify and communicate all risks. Perform functional testing and data validation of reports and other data and analytics deliverables before presenting them to business users. Apply data and analytics functional knowledge to identify and motivate possible data and analytics support/improvements. Facilitate the Data Product Life Cycle and application of best practice/process. Act as the custodian of the reporting catalogue; maintain the information framework and reports. Facilitate the process between all teams regarding data governance and processes.