315 Insurance jobs in Johannesburg

Team Lead: Claims Processing (Warranties)

Johannesburg, Gauteng Telesure Investment Holdings (Pty) Ltd.

Posted 2 days ago

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Job Description

Team Lead: Claims Processing (Warranties) page is loaded# Team Lead: Claims Processing (Warranties)locations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 18, 2025 (5 days left to apply)job requisition id: JR # **Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.***Job Purpose**Lead a team of Processing Claims Consultants to ensure the effective validation of already-captured claims. Ensure individual contributors are performing against targets, while reviewing their performance and coaching them to do so in order to assist in achieving the required operational targets.**Responsibilities**Leadership and Direction Explain the local action plan to support team members in their understanding of what needs to be done and and how this relates to the broader business plan and the organisation's strategy, mission and vision; motivate people to achieve local business goals. Performance Management Respond to personal objectives and use performance management systems to improve personal performance. Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal. Operations Management Supervise others working within established operational systems by ensuring quality decisions are made regarding the outcome of claims. Operational Compliance Identify, within the team, instances of non-compliance with the organisation's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate. Data Collection & Analysis Collate and analyse claims processing data using pre-set tools, methods and formats. Involves working independently. This may involve identifying trends regarding the customer experience. Customer Management (Internal) Help senior colleagues manage client and customer relationships by using relevant client systems. Document Management Create and ensure compliance with a company wide document management system. Administration Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues. Correspondence Respond to escalated requests using telephonic conversation or emails (internal and external).**Education**Matric / Grade 12 or SAQA Accredited Equivalent (Essential); Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA where applicable (Advantageous) A relevant 3-year Business related degree / diploma (Advantageous).**Experience**3 or more years Financial Services industry experience within a call centre environment (Essential); STI experience (Essential); 2 or more years Claims Experience (Essential);. 1 or more years experience of supervising and directing people and other resources to achieve specific end results (Essential)Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.
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Team Lead: Claims Processing (Warranties)

Johannesburg, Gauteng Telesure Investment Holdings (TIH)

Posted 2 days ago

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Job Description

Team Lead: Claims Processing (Warranties)

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.

Overview

Job Purpose: Lead a team of Processing Claims Consultants to ensure the effective validation of already-captured claims. Ensure individual contributors are performing against targets, while reviewing their performance and coaching them to do so in order to assist in achieving the required operational targets.

Responsibilities
  • Leadership and Direction: Explain the local action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organisation's strategy, mission and vision; motivate people to achieve local business goals.
  • Performance Management: Respond to personal objectives and use performance management systems to improve personal performance. Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.
  • Operations Management: Supervise others working within established operational systems by ensuring quality decisions are made regarding the outcome of claims.
  • Operational Compliance: Identify within the team instances of non-compliance with the organisation's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
  • Data Collection & Analysis: Collate and analyse claims processing data using pre-set tools, methods and formats. Involves working independently. This may involve identifying trends regarding the customer experience.
  • Customer Management (Internal): Help senior colleagues manage client and customer relationships by using relevant client systems.
  • Document Management: Create and ensure compliance with a company-wide document management system.
  • Administration: Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues.
  • Correspondence: Respond to escalated requests using telephonic conversation or emails (internal and external).
Qualifications
  • Matric / Grade 12 or SAQA Accredited Equivalent (Essential)
  • Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA where applicable (Advantageous)
  • A relevant 3-year business related degree / diploma (Advantageous)
Experience
  • 3 or more years Financial Services industry experience within a call centre environment (Essential)
  • STI experience (Essential)
  • 2 or more years Claims Experience (Essential)
  • 1 or more years experience of supervising and directing people and other resources to achieve specific end results (Essential)

If you think you have what it takes to be part of an unstoppable team, apply now.

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OUTsurance Broker (Bedfordview)

Germiston, Gauteng OUTsurance

Posted 2 days ago

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Job Description

Overview

Role Overview: Our business product offering has grown significantly over the years which has led to the development of the OUTsurance Broker Tied Agent Model. The incumbent of this position will be responsible for growing and developing the business insurance portfolio by building a book of short-term insurance. The individual will sell personal lines and Commercial lines by prospecting and canvassing for new business sales.

Responsibilities
  • Grow and develop the business insurance portfolio by building a book of short-term insurance.
  • Sell personal lines and Commercial lines by prospecting and canvassing for new business sales.
Qualifications
  • Completed Matric or National Senior Certificate
  • Must have own reliable vehicle with uninterrupted access to the vehicle
  • Valid code B drivers license
  • 3 years of external sales experience in a face-to-face selling environment
  • Experience in lead generation, cold calling, relationship management and opening doors
  • FAIS credits / Full Insurance Qualifications (depending on Date of first appointment - DOFA)
  • RE5 (depending on Date of first appointment - DOFA)
Additional Information
  • Outsurance Broker will report directly to the OUTsurance Broker Regional Manager and will work closely with the wider Commercial team.
  • An ideal candidate will align their personal work values to Outsurance values: Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.
  • In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from designated groups.
  • Remote Work: Employment Type: Full-time
Key Skills
  • Sales
  • B2B Sales
  • Business Management
  • Pricing
  • Securities Law
  • Service-Oriented Architecture
  • Inside Sales
  • Market Research
  • Outside Sales
  • Telemarketing
  • WebSphere
  • Negotiation
Experience
  • Years: unknown
  • Vacancy: 1

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Senior Claims Consultant

Johannesburg, Gauteng Believe Resourcing PTY Ltd

Posted 6 days ago

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Job Description

Senior Claims Consultant

Reference: CPT -DV-1

Duties & Responsibilities

About our client:
Join the ranks of the world's leading reinsurance company! With over 40,000 employees across numerous global locations, our client has been a pillar of the insurance industry in South Africa for over 50 years. They are at the forefront of transforming how insurance is perceived, converting uncertainty into manageable risk and driving fundamental change.

About the role:
As a Senior Claims Consultant, you'll provide expertise to the team and clients, market risk management services, promote effective practices, manage relationships, ensure portfolio profitability, advise on best practices, and validate claims.

Why join them?
Joining our client means working in an environment that encourages big thinking and challenges the status quo. They communicate a compelling shared purpose, paving the way for success. Employees will experience a culture that cares and dares, where empathy, leadership, and coaching future leaders are paramount. Moreover, employees can enjoy a range of benefits, including life and health benefits, retirement benefits, a hybrid working environment, a bonus scheme, an employee assistance program, wellness programmes, and global mobility opportunities.

Requirements:
  • BSc degree in Occupational Therapy, Physiotherapy, Psychology or Equivalent;
  • Minimum 10 years claims assessment and case management experience in the insurance industry (dealing with Life Claims) with a minimum of 5 years of Group Life insurance experience;
  • Communication skills;
  • Negotiation skills;
  • Report writing skills;
  • Financial Acumen;
  • Computer literacy;
  • Ability to analyse data that informs business practices and approaches.
Responsibilities:
  • Providing claims risk management expertise to the team and clients;
  • Marketing of claims risk management services to clients (Life Insurance companies);
  • Promoting and ensuring effective claims risk management practices relating to the portfolio;
  • Establishing and managing relationships with Claims Managers and other decision makers;
  • Ensuring profitability of portfolio through prudent claims risk management practices;
  • Providing advice to clients with regard to international and local best practices;
  • Responsible for ensuring validity of claims.
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Junior Actuarial Manager | Sandton

Sandton, Gauteng The Recruitment Council

Posted 6 days ago

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Job Description

Join a dynamic team responsible for leading Actuarial Analysts, with a focus on effectively modeling and monitoring actuarial solutions across all of the company’s short-term brands, products, and distribution channels. This role will play a critical part in achieving the business objectives set by senior management.

Key Responsibilities:

Business Requirements Identification:

  • Conduct in-depth analysis to extract complex business requirements using interviews, workshops, and documentation reviews.
  • Manage pricing development, deployment, and performance monitoring for all brands and products.
  • Clearly document business needs, root causes, assumptions, and goals to ensure alignment with business objectives.
  • Provide solutions that evolve as more information becomes available, ensuring continuous improvement.

Stakeholder Engagement:

  • Build and maintain relationships with internal (actuarial) and external (business) stakeholders.
  • Keep stakeholders informed of project progress, ensuring clear and actionable feedback is provided.
  • Ensure consistent and timely communication with the business.

Actuarial Modelling:

  • Translate business goals into defined actuarial models, supporting growth initiatives.
  • Develop, maintain, and implement actuarial models that are precise and fit for purpose.
  • Continuously monitor model performance and provide feedback to the business.
  • Ensure that data and assumptions are clearly documented.

Data Collection & Analysis:

  • Analyse data from multiple sources to identify trends and inform business decisions.
  • Verify data accuracy and ensure consistency with credible financial data before use.
  • Collaborate with the Senior Manager to review and sign-off data used for actuarial models.

Model Deployment & Testing:

  • Manage systems changes, ensuring timely delivery of solutions and compliance with quality standards.
  • Perform impact and sensitivity analyses to predict the effect of pricing changes on profitability and policy growth.
  • Document and monitor deployed models to ensure effectiveness and accuracy.

Insights & Reporting:

  • Lead the design and creation of reports that identify trends, patterns, and actionable insights.
  • Present and communicate data-driven insights to key stakeholders in a clear, impactful manner.
  • Translate monitoring results into actionable recommendations for future modeling efforts.

Leadership & Team Management:

  • Communicate business objectives, strategy, and values to the team to inspire commitment and extraordinary results.
  • Manage performance, set clear objectives, and hold team members accountable for their contributions.
  • Develop pipelines for succession planning and provide coaching for professional growth.

Continuous Improvement & Innovation:

  • Identify areas for improvement in existing processes, collaborating with senior colleagues to implement new ideas.
  • Stay informed on business developments and modeling techniques, ensuring that the team remains proactive in their approach.
  • Ensure data processes are current and well-maintained.

Operational Compliance:

  • Ensure compliance with regulatory codes and the standards set by the Actuarial Society of South Africa.
  • Monitor team performance to identify and resolve compliance issues.

Mentorship & Capability Building:

  • Mentor and coach team members, helping them develop technical skills in data analysis and modeling.
  • Support the growth of analytical, aggregation, and modeling expertise within the team.

Behavioral Competencies:

  • Action Oriented: Takes on challenges with urgency and enthusiasm.
  • Manages Complexity: Simplifies complex problems by focusing on key elements.
  • Manages Ambiguity: Remains effective in uncertain or unclear situations.
  • Resilience: Recovers from setbacks while maintaining a positive outlook.
  • Business Insight: Applies deep business knowledge to advance organizational goals.
  • Accountability: Holds self and others accountable for meeting commitments.
  • Effective Communication: Tailors communication to various audiences, ensuring clarity.
  • Collaboration: Builds partnerships and encourages teamwork to achieve common objectives.
  • Directing Work: Provides direction and removes obstacles to ensure timely delivery.
  • Financial Acumen: Applies financial insights to make informed business decisions.
  • Optimizing Work Processes: Continuously improves processes for better outcomes.
  • Developing Talent: Supports the development of team members to achieve their career and organizational goals.
  • Persuasion: Uses compelling arguments to secure support and commitment.

Skills:

  • Proficient in actuarial/statistical software and advanced Microsoft Office skills.
  • Expertise in financial and economic modeling.
  • Strong numerical and analytical capabilities.
  • Excellent written and verbal communication skills.
  • Strong presentation and reporting abilities.
  • Ability to manage data collection, analysis, and mining processes effectively.

Qualifications:

  • Bachelor’s/Honours degree in Actuarial Science or equivalent.
  • Progressing toward or completed Actuarial qualification.

Experience:

  • Minimum of 4 years’ experience in actuarial work within a short-term insurance environment.
  • 1-3 years’ experience managing resources and delivering on objectives.
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Actuarial Manager

Johannesburg, Gauteng ExecutivePlacements.com - The JOB Portal

Posted 7 days ago

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Join to apply for the Actuarial Manager role at ExecutivePlacements.com - The JOB Portal

3 days ago Be among the first 25 applicants

Join to apply for the Actuarial Manager role at ExecutivePlacements.com - The JOB Portal

SUMMARY:

Are you ready to take the reins of an established, niche-focused actuarial team within a dynamic life insurance environment? This is your opportunity to guide capital strategy, elevate analytics infrastructure, and work at the forefront of cell-based insurance innovation—without sacrificing complexity or compliance integrity.

Recruiter:

Network Recruitment

Job Ref:

NFP /HN

Date posted:

Monday, June 30, 2025

Location:

Johannesburg, South Africa

SUMMARY:

Are you ready to take the reins of an established, niche-focused actuarial team within a dynamic life insurance environment? This is your opportunity to guide capital strategy, elevate analytics infrastructure, and work at the forefront of cell-based insurance innovation—without sacrificing complexity or compliance integrity.

POSITION INFO:

Actuarial Manager

The Role:

We’re looking for an experienced Life Actuary with deep SAM exposure and a passion for shaping solvency, capital, and risk models. You’ll lead a team responsible for core regulatory valuation, capital modelling, and actuarial insights across a diverse and evolving portfolio. This is not a traditional insurer and this is not a role for the passive. It’s where data meets design, and regulations meet innovation.

What You’ll Be Responsible For:

  • Architect and enhance the SAM-compliant technical provisions and solvency models (Prophet mastery essential)
  • Develop and implement actuarial governance processes for valuation, ORSA, and capital assessments
  • Engage Auditors, senior leadership, and clients in strategic actuarial discussions
  • Drive thought leadership in cell-based models, reinsurance optimisation, and future product structures
  • Collaborate across finance, compliance, and onboarding to deliver proactive actuarial sign-off
  • Lead regulatory change readiness (IFRS 17, Insurance Act, and Prudential Standards)
  • Manage and mentor a technical team, embedding a culture of excellence and learning

Ideal Profile:

  • Fellow or Associate Actuary (Life)
  • 6+ years of relevant experience in life insurance modelling, capital or valuation
  • 3+ years in a team or people leadership role
  • Technical wizardry with Prophet and discounted cash flow models
  • Deep working knowledge of SAM, especially SCR breakdowns and capital requirements for life insurers
  • Bonus: Cell-captive or multi-entity reporting experience

You Bring:

  • Curiosity & Compliance: You’re comfortable in spreadsheets and boardrooms
  • Vision & Detail: You can see beyond the numbers—but never miss a decimal
  • Confidence & Collaboration: You speak your mind and listen twice as hard

Why Apply?:

  • High-impact role with visibility and voice
  • Work with diverse clients, regulatory frameworks, and actuarial complexity
  • Lead future-facing initiatives in an evolving, agile actuarial function

If you are interested in this opportunity, please apply directly to

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Actuarial Manager | Gauteng

Johannesburg, Gauteng ExecutivePlacements.com - The JOB Portal

Posted 7 days ago

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3 days ago Be among the first 25 applicants

Join to apply for the Actuarial Manager | Gauteng role at ExecutivePlacements.com - The JOB Portal

POSITION INFO:

Responsible to drive compliance with IFRS 17 in the 1Life Corporate Actuarial

Recruiter:

The Recruitment Council

Job Ref:

Actuarial Manager | .

Date posted:

Thursday, June 19, 2025

Location:

Johannesburg, South Africa

Salary:

R900 000 - R

SUMMARY:

Actuarial Manager | Gauteng

POSITION INFO:

Responsible to drive compliance with IFRS 17 in the 1Life Corporate Actuarial

team. Provide actuarial technical support and develop models to calculate IFRS

17 results. In addition provide actuarial technical support and coach/mentor

junior analysts within the 1Life Actuarial team. Use

statistical models to analyze data and calculate the probability of pricing/

products.

EDUCATION

Bachelors / Honours degree in Actuarial Science or similar (Essential);

Passed all CT exams and CA1 (Essential)

JOB DESCRIPTION | ACTUARIAL MANAGER (1LIFE) July 25, 2024

Experience

5 or more years experience within the long term insurance industry (Essential);

Prophet experience (Essential);

Experience In IFRS 17 Model Building (Essential)

Managerial Experience

2 or more years experience of supervising and directing people and other

resources to achieve specific end results within limited timeframes (Essential)



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About the latest Insurance Jobs in Johannesburg !

Manager, Non-Financial Risk, Insurance

Roodepoort, Gauteng Standard Bank Group

Posted 12 days ago

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Job Description

Join to apply for the Manager, Non-Financial Risk, Insurance role at Standard Bank Group

Overview

To provide pro-active management and operational support enabling the implementation of the risk management strategy across the Short Term Insurance business unit of the Insurance and Asset Management (IAM) cluster.

Qualifications

Minimum Qualifications

  • Type of Qualification: First Degree
  • Field of Study: Actuarial Science/ Risk Management/Finance related/ BCom
  • Experience Required: 3-4 years Operational Risk Management; 5-7 years practical knowledge of risk, control frameworks, assurance & applications in the financial services industry. Fully conversant in risk appetite, risk responses & process improvement concepts. Understanding of regulatory and financial reporting risk principles.
Responsibilities
  • Provide pro-active management and operational support to implement the risk management strategy across the Short Term Insurance business unit within IAM.
Behavioural Competencies
  • Interpersonal skills and ability to interact with diverse stakeholders (Executive management, Regulators, Line management, and operational personnel at all levels).
  • Analytical and strategic thinking, attention to detail, and strong communication (written, verbal, and presentation).
  • Disciplined, with high integrity, professionalism, and trustworthiness; customer service focused; team player.
Technical Competencies
  • Risk and governance experience; understanding of the risk environment across different business units.
  • Understanding of legal implications and pitfalls of insurance legislation and policy wordings.
  • Financial planning / budgeting.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Finance and Sales

Note: This description reflects the responsibilities and qualifications relevant to the role and may be updated by Standard Bank Group as needed.

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Actuarial Manager - Life Valuations

Sandton, Gauteng Truffle

Posted 13 days ago

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Job Description

Overview

Introduction: Join a respected leader in the actuarial and analytics sector, known for innovative insurance solutions and a pioneering approach to risk transfer. This dynamic organisation is committed to robust risk management, continuous innovation, and fostering a collaborative culture. They’re now seeking an experienced Actuarial Manager to lead a team focused on regulatory reporting and capital modelling within a unique life insurance framework.

Role Responsibilities
  • Lead a team of actuaries responsible for capital modelling and analytical valuation processes.
  • Develop, maintain, and enhance Prophet models for technical provisions and capital assessments.
  • Oversee the production of accurate internal and external capital reports, engaging directly with auditors.
  • Implement consistent controls and processes for risk and data governance across the actuarial function.
  • Deliver Solvency Assessment and Management (SAM) reporting including SCR calculations for life cells.
  • Support the annual ORSA process and contribute to the sign-off of dividends and new business onboarding.
  • Collaborate cross-functionally to advise on capital implications of product development and reinsurance.
  • Drive improvements in automation and modelling infrastructure.
  • Cultivate client and stakeholder relationships, aligning actuarial insights with evolving business needs.
  • Foster a positive, high-performing team environment focused on continuous learning and development.
Experience Requirements
  • Minimum 5 years' actuarial experience in life insurance.
  • At least 2 years in a managerial or leadership role.
  • Expert-level experience with Prophet modelling software.
  • Knowledge of MS SQL and programming experience advantageous.
  • Deep understanding of life insurer SCR components per Prudential Standards.
  • Familiarity with cell captive insurance structures is beneficial.
  • Strong grasp of relevant legislation (Insurance Act, Prudential Standards, IFRS17).
  • Skilled in building and maintaining discounted cash flow models and liability valuation.
Education Requirements
  • Fellow or Associate Actuary (Life specialisation).
  • Additional certifications or technical training in modelling or data analytics will be advantageous.
About Truffle

At Truffle, we specialize in connecting top actuarial and analytics professionals with exciting career opportunities. Join our network to access roles tailored to your expertise and ambitions.

By submitting your application, you consent to Truffle processing your personal information in line with the Protection of Personal Information Act (POPI). If you have not received a response within two weeks, please consider your application unsuccessful.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Finance
  • Industries: Insurance

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Locations: Midrand, Gauteng, South Africa; Rand West City, Gauteng, South Africa; City of Johannesburg, Gauteng, South Africa; Midrand, Gauteng, South Africa; Johannesburg, Gauteng, South Africa; Pretoria, Gauteng, South Africa; Sandton, Gauteng, South Africa; City of Johannesburg, Gauteng, South Africa (time stamps indicate posting recency).

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Head, Insurance Automation

Roodepoort, Gauteng Standard Bank of South Africa Limited

Posted 13 days ago

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Job Description

Business Segment: Insurance & Asset Management

Location: ZA, GP, Roodepoort, 4 Ellis Street

To lead the strategic roadmap for intelligent automation initiatives, including the implementation of Robotic Process Automation (RPA) programmes and the application of artificial intelligence (AI) technologies to automate and improve operational business processes. To drive business enablement practices, processes and systems to enable customer value add through effective and efficient service delivery, maximising service revenue and optimising operating profit.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Intelligent Automation
Operations
5-7 years
Experience in Automation (BPM, RPA, Machine Learning, and Artificial Intelligence), Operational Excellence approaches and methods (Lean agile delivery, DevOps, Lean thinking, Process excellence, System & Management Thinking). Deep Understanding of automation and emerging technology solutions i.e. BPM, Robotics Process Automation, Cognitive automation and Data / process integration . Experience deploying best practices for Process Excellence, RPA and Automation within a mid - large organisation

5-7 years
Strong presence and leadership skills; Ability to communicate effectively across organizational levels and with various audiences; Strong ability to influence and lead diverse groups to achieve desired results; Ability to work independently, set and manage plans, achieve results; Highly organized and able to effectively multi-task and plan/manage deliverables; Demonstrated ability to drive action and sustain momentum to achieve results

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

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