135 Insurance jobs in Cape Town

Our client, a leading Financial Services Provider specializing in Insurance products, wants to appoint a Chief Financial Officer to oversee the Financial Management of the company. The successful person will also be responsible for the operational management of the company and must have some knowledge of, and experience in the insurance industry and the related products available in the market. A minimum of 3 to 5 years' experience as a Financial Manager in a Financial Services environment is required and qualified CA (SA) persons may apply.

The person will be responsible:

1. to oversee and manage the financial records and reporting of the company.
2. for the operational management, including people management of the company.

1. Must be a qualified CA (SA) with at least 3 to 5 years post articles experience.
2. At least one year experience in the Insurance Industry.
3. Must have a keen interest in IT Systems.
4. Fluent in Afrikaans and English with excellent communication skills.
5. Good leadership skills.
6. Excellent communication skills.

R50 000 to R90 000 per month ctc

• Managing the project within the constraints of scope, quality, time and cost, within the project governance framework.
• You will be accountable for achieving results through the efforts of others.
• You will be required to deliver specified requirements and meet customer satisfaction.
• Deliver the required outcomes for each project, phase or stage.
• Ensure that quality is achieved as planned.
• Deliver to time and cost within agreed tolerances.
• Manage people, work, and resources involved.
• Establish and update plans with actuals and forecasts.
• Manage deviations from plan.
• Report to respective stakeholders.
• Escalate decisions and unresolved issues to the relevant stakeholders.

Experience

• Degree in finance, business, or project management.
• PMP (Project Management Professional) or similar project management certification is preferred.
• 5-10+ years of experience in project management, with a focus on financial services/banking operations and/or regulations.
• Proficiency in project management software and tools.
• Actuarial Processes in the Financial Services industry is essential for this role.

Who are we?

The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.

Sanlam Risk & Savings, which is one of the businesses within SRA, offers Risk and Savings solutions to various segments within the market.

The role of the underwriter is to assess the risk of our clients based on their individual risk profile (this includes consideration of insurable interest, occupation, medical, financial, part-time activities & travel/territorial risk).

Core outputs:

1. Underwrite risk applications with respect to the client overall risk profile - taking into account previous &/or existing cover.
2. Underwrite & effectively manage communication on sub-standard cases.
3. Request underwriting requirements and/or limit requirements.
4. Placement of cases according to reassurance treaty and related guidelines.
5. Enhance & manage the customer experience through effective, clear & proactive communication &/or collaboration (both written & telephonic).
6. Stay up-to-date with industry trends, regulatory changes, and advancements in AI and analytics.
7. Continuously build expertise on underwriting process & technical skills/knowledge.

Qualification:

• Grade 12.
• Relevant qualification will be an advantage.

Experience:

• At least 3 years medical and/or financial underwriting experience.
• Experience in underwriting processes will be an advantage.
• Exposure to underwriting software/programs will be an advantage.
• Exposure to the application of underwriting and re-insurance policy will be an advantage.
• Exposure to financial underwriting and/or business insurance will be an advantage.

Knowledge:

• Knowledge of prognosis of medical conditions.
• Understand medical terminology (anatomy and physiology).
• In-depth knowledge and understanding of financial statements and questionnaires.

Competencies:

• Communicates effectively
• Persuades
• Business insight
• Decision quality
• Analytical thinking
• Cultivates innovation
• Plans and aligns
• Concern for accuracy
• Customer focus
• Collaborates
• Drives engagement
• Team success
• Being resilient
• Tech savvy

Note: The environment necessitates overtime in peak periods. The amount of overtime hours depends on the business need in terms of the volumes received.

The position is based in either Western Cape or Gauteng.

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.

What do you get OUT?

• OUTsurance has been voted Top Employer South Africa since 2022. Our people vision is to be a great company to work for where you always get something OUT.

We offer our employees:

• A winning, fun and inclusive company culture that embraces diversity.
• Great Rewards and Recognition programs.
• Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
• Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
• Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app
• Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
• A chance to give back (Staff Helping SA OUT volunteer program) and much more…

The OUTsurance Broker will receive the following:

• Fuel card, company laptop and a Cellphone
• Huge opportunities for career advancement within the company
• Comprehensive 6-week training program to equip you with the necessary skills and knowledge.
• Supportive and collaborative team environment.
• Access to sales support function

Role Overview
Our business product offering has grown significantly over the years which has led to the development of the OUTsurance Broker Tied Agent Model.
The incumbent of this position will be responsible for growing and developing the business insurance portfolio by building a book of short-term insurance. The individual will sell personal lines and Commercial lines by prospecting and canvassing for new business sales.

Competencies
• Self-starter and entrepreneur mindset
• Strong Business Acumen
• Communication (verbal and written) in English
• Analytical, Numerical & mathematical skills
• Team supervisory skills
• Confident and enthusiastic self-starter who can take initiative
• Must be able to work independently as well as part of a team - balances team and individual responsibility, provides and accepts feedback
• Problem-solving skill
• Relationship management skills
• Presentation and facilitation skills
• Resilience - Ability to work well under pressure in dynamic environment
• Flexible and adaptable
• Influential, concise, rational and practical communicator
• Creative flair and innovative thinker
• Discretion, judgment and high levels of trust

General:
• Completed Matric or National Senior Certificate
• Must have your own reliable vehicle with uninterrupted access to the vehicle
• Valid code B driver’s license
• 3 years of external sales experience in a face-to-face selling environment
• Experience in lead generation, cold calling, relationship management and opening doors

Should you have previous experience as a FAIS representative the following is non-negotiable:
• FAIS credits/Full Insurance Qualifications (depending on Date of first appointment - DOFA)
• RE5 (depending on Date of first appointment - DOFA)

The OUTsurance Broker will report directly to the OUTsurance Broker Regional Manager and will work closely with the wider Commercial team.

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

Job Description
SENIOR FINANCE BUSINESS PARTNER (INSURANCE) - ZAR 1.5 MILLION pa NEG - NORTHERN SUBURBS, CAPE TOWN

Are you a strategic financial business partner who can: "not just report numbers, but explain the story behind them - connecting KPIs to real business outcomes ?" This is a rare opportunity to play a key role in shaping the growth of a high-impact Group Finance team at a Financial Services leader during a time of transformation, innovation, and growth.

BENEFITS:

Package: Highly competitive salary with benefits ZAR 1.5M pa Highly Negotiable

Exposure: Play a key role in a growing, multi-country financial group with strategic projects spanning across the continent

Career Growth: Access to senior leadership, group-level visibility, and clear pathways for upward mobility in a high-impact finance function.

Collaborative Culture: Work in a values-driven environment that promotes innovation, accountability, and meaningful contribution.

Purpose & Progress: Be part of a business committed to transformation and sustainable success, where your work has real-world impact.

ROLE RESPONSIBILITIES:

• Take ownership of the internal planning and budgeting processes in partnership with the various segments, ensuring alignment with strategic growth objectives.
• Lead and coach a geographically dispersed team of Finance Business Partners, fostering a high-performance culture and strong collaboration across regions.
• Drive the development and refinement of financial planning tools, forecasting models, and standardised control frameworks to ensure consistency and efficiency across the group.
• Deliver clear, decision-ready insights and financial analysis to senior leaders, highlighting key trends, performance variances, and underlying business drivers.
• Oversee the timely preparation of monthly and quarterly financial reports and contribute to high-impact board and executive-level presentations alongside Senior Executives.
• Collaborate with cluster leadership to strengthen controlling functions and ensure robust performance tracking mechanisms are in place.
• Play a hands-on role in strategic planning cycles, including annual budgets, rolling forecasts, and multi-year financial outlooks.
• Promote continuous improvement by proactively identifying opportunities to streamline processes and enhance the role of finance as a strategic enabler within the organisation.

• Honors Degree in Finance, Audit, Actuarial or MBA
• 4+ years in a similar role, 3+ years working in insurance
• Planning and Controlling experience advantageous
• Insurance financials knowledge
• Financial controlling software (SAP, HfM) skills
• Cost controlling knowledge
• Financial planning experience

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To deliver world class customer service by ensuring all administrative duties are well executed according the business standards and consistently provide support to relevant business units.

Actively participate in all business initiatives where sustainable solutions for both internal and external customers will lead to improved customer experience.

Be an active voice of the customer and a custodian for customer satisfaction.

• Accurately process manual orders and quote requests and according to standard procedures and relevant SOPâs.
• Ensure that all export orders are in line with exports regulation/standards
• Ensure that all orders are captured according to the business standard (i.e. Short pick lines to be loaded as a back order, MOV)

Customer Queries / Complaints Resolution

• Consistently resolve telephonic and email customer queries/ complaints efficiently, accurately and within agreed timelines.
• Prepare credit and re-invoice documentation accurately and in-line with company policy.
• Attend to customerâs recons as per the agreed timelines.
• Prepare claw back credit notes and inform debtors department of differences in the claim amount.
• Arrange short-dated stock protection letters and share with CS and the warehouse.
• Oversee and supervise to ensure products and services are delivered on time to customers and in compliance to company standards and procedures in providing customer services .

Reporting

• Attend to collection report daily
• Complete customer outstanding orders report
• Processing of Approved Credits
• Attend to Customer's recons report
• Manage customer experience process
• Build sustainable relationships and trust with customers through open communication

General

• Assist with any reasonable duties as required by Management
• Participate and contribute in Projects and cross functonal activities as required

• Grade 12 (Matric) or Equivalent
• Relevant Diploma/Degree in Business Administration or similar advantageous
• Minimum of two years in a similar environment
• Collaborative team player
• Speed and accuracy
• Excellent at following through on tasks
• Purpose Inspired
• Responsibility Centred
• Integrity and Trust Anchored
• Excellence Focused
• SAP experience is advantageous

Full JD is avaible on request !

Employment Equity

Cipla is an Employment Equity employer, and this position will be filled based on our Employment Equity Plan.

Date: 11 Apr 2025

Location: Bellville, Western Cape

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants based in Cape Town, Bellville . The insurance consultant role is focused on providing an end-to-end service and support to intermediaries.

This role is focused on, but not limited to:

1. Contribution to the net profit and growth targets for business.
2. Delivering exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
3. Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services.
4. Analysing the request from the intermediary and providing a quotation to secure the business (conversion).
5. Initiating out dials to intermediaries to discuss quotations and/or convert policies.
6. New business issuance.
7. Assisting to resolve all insurance queries within required timeframe and compliance requirements.
8. Managing client expectation on expected turnaround times for submitted requests.
9. Adhering to underwriting criteria and regional requirements.
10. Assist with profiling the client with the best suitable product and underwriting criteria.
11. Assisting in implementing solutions for improvement.
12. Adhering to workforce management principles to ensure that we optimize productivity.
13. Prioritise own workflow and ensure work is completed to the required standards of productivity, quality, and timelines; use performance management systems to improve personal performance.
14. Ensuring that business targets are met.
15. Standing in for consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

1. Matric / Grade 12
2. 60 FAIS credits - Commercial lines
3. Minimum of 3 years’ experience in Short Term Insurance - Commercial Lines
4. Proven work experience in commercial underwriting within the short-term insurance industry
5. A relevant insurance related qualification (e.g., NQF level 4) would be advantageous
6. Preferable work experience in agriculture would be advantageous

1. Excellent verbal and written communication skills. Use of clear and effective verbal communication skills to request information and correspond with intermediaries.
2. Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients.
3. Ensure adherence to quality, compliance, and accreditation standards.
4. Conduct efficient administration.
5. Optimising work processes.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Who are we?

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants based in Cape Town, Bellville . The insurance consultant role is focused on providing an end-to-end service and support to intermediaries.

Responsibilities:

1. Contribution to the net profit and growth targets for business.
2. Delivering exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
3. Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services.
4. Analysing the request from the intermediary and providing a quotation to secure the business (conversion).
5. Initiating out dials to intermediaries to discuss quotations and/or convert policies.
6. New business issuance.
7. Assisting to resolve all insurance queries within required timeframe and compliance requirements.
8. Managing client expectations on expected turnaround times for submitted requests.
9. Adhering to underwriting criteria and regional requirements.
10. Assisting with profiling the client with the best suitable product and underwriting criteria.
11. Assisting in implementing solutions for improvement.
12. Adhering to workforce management principles to ensure that we optimize productivity.
13. Prioritising own workflow and ensuring work is completed to the required standards of productivity, quality, and timelines; using performance management systems to improve personal performance.
14. Standing in for consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

QUALIFICATIONS AND EXPERIENCE

1. Matric / Grade 12
2. 60 FAIS credits - Commercial lines
3. Minimum of 3 years’ experience in Short Term Insurance - Commercial Lines
4. Proven work experience in commercial underwriting within the short-term insurance industry
5. A relevant insurance-related qualification (e.g., NQF level 4) would be advantageous
6. Preferable work experience in agriculture would be advantageous

KNOWLEDGE AND SKILLS

1. Excellent verbal and written communication skills. Use of clear and effective verbal communication skills to request information and correspond with intermediaries.
2. Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients.
3. Ensure adherence to quality, compliance, and accreditation standards.
4. Conduct efficient administration.
5. Optimising work processes.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Are you ready to make a difference in delivering exceptional claims advice and administration Were building a pipeline for dynamic Claims Consultants who are passionate about providing professional service fostering strong client relationships and ensuring efficient claims processes.

What Youll Do :

• Minimise claims expenses and general costs effectively.
• Deliver accurate professional and timely communication to all stakeholders ensuring client satisfaction.
• Build lasting relationships with clients account executives and insurers.
• Manage endtoend claims administration including receiving notifications appointing assessors and applying policy terms.
• Maintain uptodate records and ensure seamless claims resolution.
• Actively contribute to improving processes team performance and client satisfaction.
• Detect and report potential fraud or misrepresentation.

Requirements

What Youll Need : Qualifications :

Matric (or equivalent)

• RE 5 certification
• FAIScompliant qualification or credits
• Computer proficiency (CIMS knowledge is advantageous)

Skills :

Exceptional verbal and written communication

• Strong analytical and organizational abilities

Experience :

Minimum 3 years in claims (Personal Lines and Commercial)

Why Join Us

At RBS we value growth collaboration and excellence. Youll have opportunities to develop your expertise share knowledge with a supportive team and thrive in a role that aligns with your career aspirations.

If youre ready to bring your expertise to our team express your interest today! Lets shape the future of claims consultancy together.

Job Type

Permanent

Market Related

EE Position

Location

Cape Town CBD

Required Experience :

Contract

Key Skills

Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss

Employment Type : Full-Time

Experience : years

Vacancy : 1