54 Hotel Staff jobs in Cape Town

Hotel Receptionist

Sea Point, Western Cape The Hyde Hotel

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Job Description

Job Summary:

The Hotel Receptionist is the first point of contact for guests, responsible for delivering exceptional customer service, managing check-in and check-out procedures, handling reservations, and assisting with guest inquiries to ensure a pleasant stay experience.



Key Responsibilities:

Welcome and greet guests in a warm, professional manner.

Handle guest check-ins and check-outs efficiently.

Manage room bookings, cancellations, and modifications via the hotel reservation system.

Respond promptly to guest inquiries in person, via phone, or email.

Provide information about the hotel, local attractions, and transportation options.

Handle payments, issue receipts, and maintain accurate cash and billing records.

Address guest complaints or issues promptly, escalating when necessary.

Coordinate with housekeeping and maintenance to ensure rooms are ready for arrival.

Maintain an organized and tidy reception area.

Comply with hotel security, safety, and confidentiality policies.



Requirements:

Matric / Grade 12 qualification (hospitality diploma preferred).

Minimum 1–2 years' experience in a similar front office or customer service role.

Proficiency in hotel management software (e.g., Opera, Fidelio, or similar).

Excellent communication and interpersonal skills.

Professional appearance and demeanor.

Ability to work shifts, weekends, and public holidays.

Strong organizational and multitasking abilities.



Desired Attributes:

Friendly and positive attitude.

High attention to detail.

Strong problem-solving skills.

Ability to work under pressure in a fast-paced environment.

Team player with a customer-focused approach.

Job Type: Full-time

Pay: R5 000,00 - R6 500,00 per month

Work Location: In person

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Hotel Receptionist

Bantry Bay, Western Cape R80000 - R240000 Y President Hotel

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Job Description

The President Hotel is on a journey to be considered luxury.

Our purpose is simple yet powerful: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother Citys most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, The President offers an iconic working environment where excellence meets opportunity.

Were seeking a warm, professional, and detail-oriented Receptionist with Opera experience to join our Front Office team and deliver exceptional guest experiences. As the first and last impression of the hotel, you will play a key role in ensuring seamless arrivals, departures, and lobby interactions while upholding five-star service standards.

Key Responsibilities

Guest Engagement & Service Excellence

Greet guests with a genuine smile, proactively engage in the lobby, escort VIPs, and personalize every interaction.

Arrivals & Departures

Handle check-ins and check-outs efficiently, ensure billing accuracy, and coordinate luggage assistance with care.

Daily Operations & Shift Procedures

Manage emails, reports, credit checks, loyalty enrolments, adjustments, and manual postings while maintaining a neat and organized reception desk.

Team Communication & Handover

Attend briefings, provide clear updates, liaise with Housekeeping and Porters, and ensure accurate handovers at every shift.

Breaks & End-of-Shift Protocol

Follow structured schedules, complete all final checks, and hand over pending matters to ensure smooth operations.

Skills & Attributes Required

Guest-Focused Attitude Warm, engaging, and professional

Attention to Detail Accurate billing, reservations, and admin

Well-Spoken & Presentable Clear communication & polished appearance

Time Management Efficient multitasking in a dynamic environment

Tech Proficiency Prior working experience on Opera PMS essential, plus Microsoft Office

Important Application Notes

Must hold a valid South African ID

Previous hotel reception experience required (Opera PMS essential)

Ensure your CV is 100% updated

Recruitment aligns with the companys Employment Equity Plan.

Join The President Hotel and become part of a team where excellence meets passion. Help shape the guest journey by delivering unforgettable service in one of Cape Towns leading hotels.

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Assistant Hotel Manager

Cape Town, Western Cape The Legends Agency

Posted 19 days ago

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Job Description

Join a Luxury Boutique Retreat Where Nature Meets Five-Star Hospitality
Hospitality | Camps Bay, Cape Town
Salary: R19000 - R26000

About Our Client
Our client is a leading name in the local tourism and hospitality industry, known for its meticulous attention to detail and commitment to delivering premium guest experiences. With a culture that prioritizes employee development, internal growth, and performance incentives, this company is a destination for hospitality professionals seeking long-term career opportunities.

The Role: Assistant Hotel Manager/Host
This role supports the seamless day-to-day operation of a boutique property in Camps Bay. As Assistant Hotel Manager/Host, you will be the welcoming face of the property, engaging with guests from arrival to departure. You will ensure service excellence, coordinate with internal teams, and oversee the execution of high-end events and stays.

Key Responsibilities

  • Welcome guests and ensure their accommodation meets company quality standards

  • Assist with check-in and check-out procedures

  • Deliver warm, attentive service throughout the guest's stay

  • Coordinate guest requests across departments to ensure a smooth experience

  • Support the setup and delivery of high-touch events

  • Uphold operational excellence and attention to detail

About You

  • 2+ years of experience in a similar position within a luxury hotel environment

  • Strong verbal and written English communication skills

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

  • Experience using Opera PMS is essential

  • A hospitality qualification or certificate is advantageous

  • Financial qualification beneficial

  • Valid drivers license

  • Personable, organised, detail-oriented, and guest-focused

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Hotel Assistant Manager

Camps Bay, Western Cape R72000 - R108000 Y Central Beach Villas

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Job Description

ONLY REPLY IF YOU HAVE WORKED IN A HOTEL OR GUEST HOUSE AND HAVE KNOWLEDGE OF NIGHTSBRIDGE

ONLY REPLY IF YOU LIVE IN CAPE TOWN

Looking for a friendly, honest person to help run a small guest house in Camps Bay and Seapoint must be computer literate. Must have experience in working in a hotel or guest house

Must be able to deal with guests at check in and answer questions. Must be able to take bookings and work a computer. Will also be required to help clean bedrooms, basically be able to handle all aspects of running a small hotel. Must be able to work weekends. We a small team looking for someone that will fit in and work with no supervision

Please only email cv's - I will not take calls for this position. It is not live so you need to live close to Seapoint or Camps Bay.

NB - Only hotel experienced front of house - prefer Male as need to be able to carry luggage

Job Type: Full-time

Pay: From R9 000,00 per month

Work Location: In person

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Hotel Financial Accountant

Bantry Bay, Western Cape President Hotel

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Job Description

At The President Hotel, every great guest experience begins behind the scenes, with sound financial management, integrity, and accuracy guiding every decision.

We are seeking an experienced Hotel Financial Accountant to join our Finance team and play a key role in driving financial excellence across our operations.

If you are detail-oriented, analytical, and passionate about hospitality, this opportunity is for you.

About the Role

The Financial Accountant will be responsible for delivering accurate financial reporting, ensuring compliance, and providing clear insights that support sound business decisions.

This position requires a strong grounding in financial accounting controls and systems, together with an in-depth understanding of accounting functions within a hotel environment.

Key Responsibilities

  • Accounts Receivable & Payable: Manage accounts payable and receivable processes, ensuring timely payments and collections. Supervise creditor and debtor accounts and ensure prompt follow-up on outstanding amounts.
  • Cash Book Management: Supervise and maintain daily cash book entries, ensuring all transactions are accurately recorded and reconciled with bank statements.
  • Financial Records: Record, classify, and reconcile all financial transactions in accordance with accounting standards (IFRS for SMEs).
  • Financial Control & Balance Sheet Integrity: Monitor and maintain the integrity of all balance sheet accounts, ensuring accurate and compliant asset and liability values.
  • Management Accounts: Prepare and review monthly management accounts and audit all balance sheet accounts.
  • Cost Management: Analyse financial performance against budgets and identify areas for cost saving and efficiency improvement.
  • Compliance & Risk Management: Ensure adherence to financial regulations, manage risk assessments, and implement controls to mitigate financial risk.
  • Financial Systems Optimization: Evaluate and implement systems and tools to improve accuracy and efficiency in reporting and management.
  • Statutory Returns: Prepare and submit VAT, tax, and other statutory returns accurately and on time.
  • Budgeting & Forecasting: Assist with budgeting, forecasting, and cash flow management.
  • Stakeholder Liaison: Collaborate with auditors, hotel management, and external stakeholders.
  • Team Leadership: Supervise accounting staff, provide training and guidance, and encourage professional development to ensure excellence across the finance function.

Qualifications & Experience

  • Matric (Grade 12) and a relevant financial qualification (Accounting, Finance, or related field)
  • Essential: Proven hotel accounting experience- minimum 5 years in a financial role within a 4- or 5-star hotel
  • Knowledge of Opera PMS essential
  • Strong computer literacy with advanced MS Excel skills
  • Excellent written and verbal communication skills
  • High attention to detail, accuracy, and deadline orientation

What We Offer

At The President Hotel, we believe that great people deserve an environment that supports their growth and recognises their contribution.

We offer:

  • Competitive remuneration package aligned to experience and performance
  • Medical aid and pension fund contributions
  • Annual performance-based bonus incentives
  • Meals on duty and staff discounts on dining and accommodation
  • Training and development opportunities to enhance your professional growth
  • Career progression within one of Cape Towns most iconic 4-star hotels
  • A supportive, collaborative workplace culture where excellence is recognised and rewarded

Why Join The President?

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel combines 349 elegant rooms and apartments with world-class dining, inspiring views, and unmatched hospitality.

Here, financial excellence fuels operational brilliance and your work will make a direct impact on the success of one of Cape Towns most respected hospitality brands.

Applications

Closing Date: 3 November 2025

Please submit your CV online.

We review all applications carefully. If you dont hear from us within two weeks of the closing date, please know that while we cannot respond to everyone, we truly value your interest in joining our team.

Preference will be given to candidates who meet the requirements of our Employment Equity Plan.

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Assistant Hotel Manager

Sea Point, Western Cape R180000 Y Sea Point Holiday Hotel

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Job Description

Location: Sea Point, Cape Town

Days: 6 per week

We're looking for a reliable and experienced Assistant Manager to help run our busy hotel in Sea Point. The ideal candidate has worked as a Front Desk Manager or Hotel Manager, speaks excellent English, and is computer-savvy.

Requirements:

  • Previous hotel or guesthouse management experience
  • Strong communication and admin skills
  • Comfortable using and learning booking software
  • Well-presented, reliable, and professional
  • Able to work 6 days a week (including weekends)

Job Type: Full-time

Pay: R15 000,00 per month

Work Location: In person

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Hotel Marketing Coordinator

Bantry Bay, Western Cape R250000 - R450000 Y President Hotel

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Job Description

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for aHotel Marketing Coordinatorto join our team.

We are seeking a proactive and creative Marketing Coordinator to support the hotels marketing, communications, and brand initiatives. The ideal candidate will be passionate about hospitality, have a keen eye for detail, and thrive in a fast-paced environment.

Experience & Requirements

  • Minimum 23 years experience in marketing, communications, or brand management, preferably within the hospitality industry
  • Diploma or degree in Marketing, Communications, or related field advantageous
  • Strong understanding of social media platforms, digital marketing, and content creation
  • Excellent written and verbal communication skills
  • Ability to manage multiple projects and meet deadlines
  • Proficiency in Microsoft Office and design tools (e.g., Canva, Adobe Suite) preferred
  • South African citizen with a valid ID

Duties & Responsibilities

  • Assist in planning, developing, and executing marketing campaigns to drive awareness, engagement, and bookings
  • Manage the hotels social media channels, website content, and digital communications
  • Create engaging marketing materials, newsletters, and promotional content in line with brand standards
  • Support PR activities, media relations, and influencer collaborations
  • Monitor and report on campaign performance and provide insights for continuous improvement
  • Coordinate events, activations, and promotional activities in line with hotel objectives
  • Collaborate with internal departments to ensure marketing consistency across all guest touchpoints
  • Maintain an up-to-date media and contact database
  • Uphold the hotels brand values and visual identity in all communications

Important Application Notes

  • Must hold a valid South African ID
  • Only candidates with relevant experience will be shortlisted
  • Ensure your CV is 100% updated
  • All applicants will attend a virtual introduction interview

About the Hotel

The President Hotel is on a journey to be recognised as a true luxury destination.

Our purpose: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.

Application Process

Closing date: 16 October 2025

Online Applications

PLEASE NOTE

We are committed to our Employment Equity Plan in all appointments. Once the advert has closed, well carefully review all applications and be in touch with shortlisted candidates. If you dont hear from us within two weeks of the closing date, please know that your application was not successful this time but we truly appreciate your interest in joining our team.

This advertiser has chosen not to accept applicants from your region.
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Hotel Duty Manager

Bantry Bay, Western Cape R900000 - R1200000 Y President Hotel

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Job Description

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for a Hotel Duty Manager to join our team.

We are seeking a dynamic and experienced Duty Manager to oversee daily hotel operations across all departments, ensuring the highest levels of guest satisfaction and operational excellence. The ideal candidate will be a strong leader with a hands-on approach, excellent communication skills, and a passion for hospitality.

Experience & Requirements
  • Minimum 35 years experience in hotel operations or management, preferably in a 4- or 5-star environment
  • Diploma or degree in Hospitality Management or a related field advantageous
  • Strong knowledge of front office, F&B, housekeeping, and guest services operations
  • Proven leadership and people management skills
  • Excellent problem-solving, conflict resolution, and decision-making abilities
  • Strong financial acumen and understanding of budgets and cost control
  • Ability to remain calm and professional in a fast-paced environment
  • Proficiency in hotel property management systems (PMS) and Microsoft Office Suite
  • South African citizen with a valid ID
Duties & Responsibilities
  • Oversee the smooth running of daily operations across all hotel departments
  • Act as the primary contact for guest relations, ensuring high service standards and immediate resolution of issues
  • Lead, guide, and support department heads and teams to achieve performance goals
  • Conduct operational inspections, ensuring compliance with quality, safety, and service standards
  • Manage staff rosters, daily briefings, and operational planning to optimise efficiency
  • Support the coordination of special events, conferences, and VIP guest requirements
  • Monitor financial performance, assist with cost control, and contribute to revenue enhancement strategies
  • Ensure seamless communication and collaboration between departments
  • Uphold the hotels brand values, policies, and guest experience standards
Important Application Notes
  • Must hold a valid South African ID
  • Only candidates with relevant experience will be shortlisted
  • Ensure your CV is 100% updated
  • All applicants will attend a virtual introduction interview
About the Hotel

The President Hotel is on a journey to be recognised as a true luxury destination.

Our purpose: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.

Application Process

Closing date: 16 October 2025

Online Applications

PLEASE NOTE

We are committed to our Employment Equity Plan in all appointments. Once the advert has closed, well carefully review all applications and be in touch with shortlisted candidates. If you dont hear from us within two weeks of the closing date, please know that your application was not successful this time but we truly appreciate your interest in joining our team.

This advertiser has chosen not to accept applicants from your region.

Hotel Room Attendant

Bantry Bay, Western Cape R104000 - R156000 Y President Hotel

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Job Description

We are seeking a dedicated Hotel Room Attendant to join the housekeeping team and ensure the highest standards of cleanliness, comfort, and presentation for all guest rooms and public areas. The successful candidate will play a key role in maintaining the hotels luxury standards and contributing to an exceptional guest experience.

Critical Criteria (Requirements)

  • Minimum 12 years experience in housekeeping or room attendant roles, preferably in a 4* or 5* start hotels
  • Basic education Grade 12 or equivalent; hospitality or housekeeping qualification advantageous
  • Strong attention to detail and pride in maintaining high standards
  • Ability to work independently and collaboratively as part of a team
  • Good time management, organizational skills, and professional attitude
  • South African citizen with a valid ID

Key Competencies

  • Room Cleaning & Maintenance Ensure guest rooms are cleaned, serviced, and maintained according to hotel standards
  • Public Area Maintenance Maintain cleanliness and presentation of corridors, lobbies, lounges, and back-of-house areas
  • Guest Service & Experience Respond promptly and professionally to guest requests and ensure rooms exceed expectations
  • Health, Safety & Hygiene Comply with all hygiene, safety, and chemical handling procedures
  • Team Collaboration Work effectively with housekeeping staff and assist in training when required
  • Inventory Control Monitor and report stock levels for cleaning supplies, amenities, and linen

Duties & Responsibilities

  • Clean and service guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms
  • Replace amenities, towels, and linens according to hotel standards
  • Report maintenance issues, damages, or guest concerns to supervisors promptly
  • Maintain cleanliness in public areas, corridors, and back-of-house spaces
  • Use cleaning chemicals and equipment safely and according to instructions
  • Respond to guest requests for additional items or services in a courteous and timely manner
  • Support other housekeeping staff to ensure smooth daily operations
  • Assist in training new housekeeping team members when required
  • Monitor and handle linen, cleaning supplies, and equipment carefully to prevent loss or damage
  • Uphold the hotels values of Teamwork, Respect, Innovation, Accountability, Passion, and Integrity

Important Application Notes

  • Must hold a valid South African ID
  • Only candidates with relevant housekeeping experience will be shortlisted
  • Ensure your CV is 100% updated
  • All applicants will attend a virtual introduction interview
  • Recruitment aligns with the companys Employment Equity Plan

About the Hotel

The President Hotel is on a journey to be recognised as a true luxury destination.

Our purpose: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.

This advertiser has chosen not to accept applicants from your region.

Hotel Maintenance Foreman

Bantry Bay, Western Cape R90000 - R120000 Y President Hotel

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Job Description

Maintenance Foreman

Reporting to the Chief Engineer

The President Hotel is on a journey to be considered a true luxury destination.

Our purpose is simple yet powerful: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother Citys most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, The President offers an iconic working environment where excellence meets opportunity.

Were seeking a Maintenance Foreman, reporting directly to the Chief Engineer, to lead and coordinate the hotels maintenance team. This role is key to ensuring our property operates to the highest standards of safety, reliability, and guest satisfaction

Qualifications & Criteria
  • Trade Qualification in Electrical/Mechanical/Plumbing (Red Seal preferred).
  • Additional leadership, supervisory, or OHS training advantageous.
  • Minimum 5 years experience in building maintenance, with at least 2 years in a supervisory role.
  • Hospitality or luxury property experience strongly preferred.
  • Strong technical knowledge across electrical, plumbing, HVAC, carpentry, and mechanical systems.
  • Proven leadership ability with experience in delegation, scheduling, and team motivation.
  • Proficiency in CMMS systems (OMNI, INFOR, HotSOS).
  • Excellent communication, problem-solving, and conflict resolution skills.
  • Fluent in English; additional languages an advantage.
  • Must hold a valid South African ID.
Key Competencies
  • Technical Expertise Skilled in multi-trade maintenance and fault finding.
  • Leadership & Supervision Ability to inspire, coach, and manage a team effectively.
  • Operational Discipline Strong focus on scheduling, task tracking, and compliance.
  • Safety & Compliance Focus Upholding the highest OHS and hotel safety standards.
  • Guest-Centric Approach Maintaining discretion and professionalism in guest areas
Duties & Responsibilities
  • Team Supervision & Scheduling: Assign daily tasks, monitor performance, conduct briefings, and ensure attendance and conduct standards.
  • Technical Oversight: Guide technicians in troubleshooting electrical, plumbing, HVAC, and mechanical issues; review completed work for quality and safety.
  • Preventive & Reactive Maintenance: Ensure PPM schedules are met; manage reactive maintenance tasks via OMNI with timely follow-up and closure.
  • Safety, Compliance & Standards: Enforce health and safety regulations; conduct risk assessments and incident reports when required.
  • Inventory & Tools Management: Oversee tools, equipment, and consumables; ensure accountability and readiness of resources.
  • Interdepartmental Coordination: Act as the point of contact for other departments; coordinate access for maintenance tasks in guest and public areas.
  • Training & Development: Mentor junior staff, correct unsafe practices, and identify skills gaps for training.
  • Administrative Duties: Maintain handover logs, submit daily reports, and ensure compliance documentation is accurate and up to date.
  • Guest Area Protocol: Ensure professional conduct, privacy, and minimal disruption during maintenance in guest spaces.
Application Notes
  • Must hold a valid South African ID.
  • Only candidates with relevant trade qualifications and supervisory experience will be shortlisted.
  • Ensure your CV is up to date.
  • All applicants will be required to attend a virtual introduction interview.
  • Recruitment aligns with the companys Employment Equity Plan.

Join a leadership team where reliability, precision, and guest experience come first. Play a pivotal role in maintaining one of Cape Towns most iconic hotels at the highest operational standards.

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