161 Hospitality jobs in Western Cape

Drive Technological Excellence Across Hospitality Operations
IT Infrastructure | Hospitality | Cape Town Area

About Our Client
My client is a leading South African hospitality group known for delivering exceptional guest experiences across multiple properties. With an emphasis on innovation and efficiency, the business integrates top-tier technology solutions to ensure operational excellence and outstanding customer service.

Serving a user base of over 200 across diverse locations, the company values proactive leadership, strategic planning, and staying ahead of ever-evolving tech trends. This is an ideal environment for an ambitious IT leader who thrives in a dynamic, service-driven industry.

The Role: IT Manager
The IT Manager will be responsible for overseeing all technology systems, infrastructure, and services across the business. This includes managing hardware, software, networks, and vendor coordination while ensuring the continuous improvement, security, and reliability of IT systems. Your goal will be to deliver maximum efficiency, reduce risk, and enable business continuity while supporting exceptional customer and staff experiences.

Key Responsibilities

• Oversee daily IT operations across multiple systems, including networks, servers, security, software, and end-user support
• Provide strategic direction and recommendations for technology advancements
• Manage a team of IT support staff and external vendors
• Maintain and optimise all server, cloud, and client-based systems (Windows, Mac, Microsoft 365, Azure AD, Citrix, SQL, Micros Opera, Sage Evolution, etc.)
• Ensure robust backup and disaster recovery processes (Vembu, Mimecast, BDRSuite)
• Monitor and secure all network infrastructure (Sophos XGS Firewall, VPNs, VLANs, Netgear, Ruckus Wi-Fi)
• Maintain and support AV systems, CCTV (Hikvision), VOIP/PABX, mobile communications, and access control
• Evaluate and implement IT audit controls and ensure compliance with policies
• Oversee inventory of hardware/software and license management
• Stay informed on cybersecurity threats and train staff accordingly
• Be available for support outside of standard working hours when necessary
• Contribute to monthly reporting, internal audits, and continuous improvement of systems and service

About You

• Minimum of 5 years' experience in IT and Operations support, with 2+ years in a supervisory/management role
• Degree or diploma in Information Technology or related field
• Strong technical knowledge across infrastructure, networks, virtualisation, and systems administration
• Proven experience in hospitality environments is advantageous
• Proficient in Windows Server, Active Directory, Microsoft 365, Azure, networking, and cybersecurity
• Excellent communication and interpersonal skills, with a customer-first mindset
• Strong problem-solving and analytical skills
• Well-organised, proactive, and calm under pressure
• Experience managing IT assets, audits, and compliance processes

This role is ideal for a tech-savvy leader passionate about service excellence, innovation, and keeping systems performing at their best in a fast-paced hospitality environment.

Desired Skills:

• IT
• ITIL management
• IT service
• Management ICT
• Service Management
• Software Asset Management
• Service Level Management
• Supplier Relationship Management
• Service Delivery

Our client is seeking an experienced and educated hospitality AGM to join their team.

Location: Cape Town

Requirements:

• Grade 12
• National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable)
• Exposure to F&B (experience or studies) is an advantage
• Computer literacy, especially in Microsoft Office Suite
• 2 years of management experience in a similar position

About:

• The career trajectory will begin within the realms of the front office and then transition to a focus on F&B.
• Manages day-to-day leadership and direction of the business.
• Maximising sales and revenue of the business.
• Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments.

How to Apply via our website:

Our client is looking for an Operations Manager within the Hospitality industry to join their team in Yzerfontein, WC. This hands-on role is ideal for an ambitious and energetic individual looking to grow into a senior management position. The venue is a dynamic beachfront hospitality destination known for its rustic charm and event hosting. The successful candidate will oversee daily operations, manage diverse teams, coordinate with the events and marketing managers, and maintain the high standards expected at the venue. The position requires flexibility, initiative, and a willingness to tackle varied tasks – from staff management to logistical errands.

Responsibilities:

• Oversee and support the events, marketing, reception, kitchen, bar, and cleaning teams
  
  
• Foster a motivated and customer-focused team culture
  
  
• Handle staff recruitment, scheduling, training, and performance management
  
  
• Ensure smooth daily operations across all departments
  
  
• Maintain venue cleanliness, safety, and guest satisfaction
  
  
• Manage relationships with suppliers and service providers
  
  
• Coordinate with the events team for successful function execution
  
  
• Resolve guest issues and assist with event logistics
  
  
• Monitor budgets and operational costs
  
  
• Report on financial performance and identify areas for improvement
  
  
• Collaborate on business development and revenue growth strategies
  
  
• Assist with venue marketing and promotion
  
  
• Ensure the venue is well-maintained and operational at all times
  
  

• Experience in hospitality, event management, or a similar leadership role
  
  
• Strong organisational and multitasking abilities
  
  
• Excellent communication and interpersonal skills
  
  
• Budgeting and financial management experience
  
  
• Ability to lead and motivate a diverse team
  
  
• Willingness to work flexible hours, including weekends and evenings
  
  
• Hands-on attitude and willingness to manage practical, day-to-day tasks
  
  

• Salary: negotiable.

Desired Skills:

• Operations Manager - Hospitality
• Operations Manager - Hospitality
• Operations Manager - Hospitality

Our client is seeking an experienced and educated hospitality AGM to join their team.

Location: Cape Town

Requirements:

• Grade 12
• National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable)
• Exposure to F&B (experience or studies) is an advantage
• Computer literacy, especially in Microsoft Office Suite
• 2 years of management experience in a similar position

About:

• The career trajectory will begin within the realms of the front office and then transition to a focus on F&B.
• Manages day-to-day leadership and direction of the business.
• Maximising sales and revenue of the business.
• Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments.

How to Apply via our website:

Job title : Senior Project Manager – Hospitality

Job Location : Western Cape, Cape Town Deadline : August 01, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

What you’ll be doing (and why you’ll enjoy it)

• You’ll lead a multi-disciplinary factory team across woodworking, welding, fibreglass, and canvas production. From planning schedules and managing materials to ensuring high-quality output, you’ll be at the heart of operations, visible, proactive, and deeply involved. With direct oversight of 25–30 staff at peak times, your leadership will ensure production timelines are met and that the team grows in capability and cohesion. Your input will also support seasonal construction campaigns and contribute to process improvement.

Where you’ll be doing it

• Our client is an innovative company at the forefront of the luxury outdoor hospitality sector, producing bespoke glamping structures across South Africa. Their Cape Town-based facility builds everything in-house, from wooden decks and furniture to canvas and fibreglass components. It’s a creative, fast-paced environment that values initiative, efficiency, and teamwork.

What you’ll need

• You’ll bring senior-level production experience, ideally in construction or technical manufacturing. Strong organisational and people management skills are essential, as is a practical understanding of diverse production disciplines. While tertiary education is preferred, your mindset and capability matter most. Being coachable, system-oriented, and operationally savvy will set you apart.

Lead Transformative Hospitality Projects Across Premier Destinations
Construction & Hospitality | R20m+ Project Budgets

About Our Client
My client is a renowned South African tourism and hospitality group, known for its commitment to exceptional service and the highest operational standards. With a strong presence in sought-after locations and a passion for developing talent, the company blends luxury and innovation in every guest experience.

Operating in a dynamic, fast-paced environment, my client places a strong emphasis on professional growth, with career development and performance incentives at the core of its employee offering. If you're inspired by building memorable spaces and thrive under pressure, this is where your career can thrive.

The Role: Project Manager
Reporting directly to the CEO, the Project Manager will oversee and execute seasonal and once-off projects across the company's extensive property portfolio. This role combines hands-on coordination with strategic oversight to ensure that every project meets the group's exacting standards. From construction to asset enhancement, you'll play a key role in shaping spaces that delight guests and honour owner expectations.

Key Responsibilities

• Develop and maintain comprehensive project plans, including timelines, budgets, and resources
• Define project scope and collaborate with architects, engineers, and stakeholders
• Conduct feasibility studies, risk assessments, and manage project risks
• Monitor project deliverables and ensure compliance with building regulations
• Manage budgeting and cost control for projects upwards of R20 million
• Lead and motivate the teams, including site staff and subcontractors
• Maintain accurate asset records and monitor asset performance
• Implement and track quality assurance and control measures
• Manage project schedules to ensure on-time delivery
• Liaise with stakeholders, providing updates and addressing concerns
• Negotiate with suppliers and contractors, and manage project contracts
• Conduct regular site inspections and implement corrective actions where needed

About You

• 5-8 years of experience in project management, preferably within construction or hospitality
• Proven success managing large-scale projects (R20 million+), from planning to completion
• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or related field
• Strong knowledge of building codes, regulations, and asset management principles
• Proficient in MS Office and project management software
• Excellent leadership, communication, and negotiation skills
• Highly organized with the ability to manage multiple projects simultaneously
• Analytical thinker with strong problem-solving ability
• Adaptable, self-motivated, and capable of working in a high-pressure environment

If you're driven to create impact through exceptional project execution and thrive in a people-focused, high-performance company, this could be your next big move.

Desired Skills:

• Hospitality
• Construction
• Project Management

Reference

Sector Customer Services / Hospitality / Agriculture

Location Cape Town

Job Type full_time

Experience 4 to 6 years

Qualifications No education

Package Negotiable

Description

Our client, a prominent and renowned Wine Estate, is seeking to employ a Hospitality / Customer Experience Manager to their team based in in Cape Town.

Our client is well know for delivering world-class, quality wines, sensory encounters and special experiences.

As the Hospitality / Customer Experience Manager, you are responsible for orchestrating an unparalleled hospitality experience for our guests at every touchpoint within our establishment.

Your primary focus will be on enhancing service standards, increasing sales, and optimizing operational efficiency within the tasting rooms.

This pivotal role involves leading a team to ensure that every aspect of guest interaction aligns with the quality and essence that defines our brand.

Requirements:

• Exceptional leadership abilities to inspire and guide teams effectively.
• Decisive decision-making skills to navigate diverse operational scenarios.
• Ability to thrive under pressure and maintain composure during peak periods.
• Strong planning and organizational skills for efficient resource allocation.
• Prior experience in hospitality management.
• Excellent communication and interpersonal skills.
• Proven track record of driving sales, managing budgets, and achieving business objectives.

Responsibilities:

Hospitality Management:

• Supervise floor managers to uphold high service standards among staff members.
• Collaborate with the Reservations and Sales Administrator to organize various functions such as tastings, meetings, staff events, and marketing activities.
• Conduct regular training sessions to ensure a consistently high level of service in the Tasting Room and across all guest interactions.
• Manage the end-to-end customer experience on the estate, exceeding guest expectations and creating memorable experiences.
• Uphold exceptional customer service standards and resolve any guest issues or complaints professionally and efficiently.
• Develop and implement comprehensive training programs to foster staff development and continuous improvement.
• Foster a culture of innovation and excellence within the hospitality team.
• Build and maintain strong relationships with key stakeholders, including suppliers and partners, to enhance overall guest experience.
• Monitor industry trends, competitor activities, and guest feedback to stay ahead in the market and continuously improve offerings.
• Collaborate with other departments to ensure seamless operations and enhance overall guest satisfaction.
• Lead by example, demonstrating professionalism, integrity, and a passion for hospitality excellence.

Administrative Duties:

• Oversee the opening and closing procedures for all Tasting Rooms and stores, ensuring compliance with operational standards.
• Manage front-of-house staff, including rostering, overtime approvals, disciplinary actions, and recruitment.
• Handle online reviews and customer complaints professionally, addressing issues promptly and implementing corrective measures as needed.
• Continuously evaluate services and offerings, devising improvement plans to enhance guest satisfaction and drive sales.
• Monitor and control stock levels, including retail items, water, packaging, etc., in alignment with budgetary constraints.
• Conduct regular stock control audits and ensure accurate storeroom reconciliations.
• Collaborate with the Sales and Marketing Manager to set monthly sales targets and execute the strategies to achieve them.
• Prepare and present detailed monthly sales and operational reports to senior management.
• Execute business objectives outlined by senior management, contributing to overall business growth and operational excellence.

Kindly note that only shortlisted candidates will be contacted.
Please be advised that if you do not receive a response within two weeks of applying, you can consider your application unsuccessful.

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A leading role player in the agricultural sector, renowned for its high-quality juice production, is seeking an experienced Project Manager to spearhead the development and launch of an exciting new venture – a restaurant/deli and agri-tourism destination – on their picturesque grounds in Vyeboom, Grabouw.

Key Responsibilities:

• Project Management from Concept to Launch:
  Oversee the full lifecycle of the project, from planning and construction to operational launch.
• Liaise with Key Stakeholders:
  Work closely with architects, builders, designers, and contractors to ensure timelines, budgets, and visions are met.
• Hospitality Layout & Operational Planning:
  Define the functional layout and help shape the customer experience, aligning with modern hospitality trends.
• Agri-tourism Development:
  Conceptualise and manage tourism-related activities and events that showcase the company’s offerings and the region’s agricultural heritage.
• Event Planning & Coordination:
  Plan and execute on-site events, tastings, and seasonal promotions to attract both local and international visitors.

• Proven experience in hospitality startup projects, including restaurant, café, or deli openings.
• Strong project management skills with the ability to manage multiple stakeholders and timelines.
• Creative flair and a passion for food, tourism, and customer experience.
• Willingness to work on-site in Vyeboom, situated between Villiersdorp and Grabouw.
• Experience in agri-tourism, events, or farm-to-table concepts will be a strong advantage.
• Excellent communication and problem-solving skills.

• Be part of an innovative, ground-breaking project in the heart of the Western Cape’s fruit-growing region.
• Collaborate with a passionate team committed to quality, sustainability, and community.
• Help shape a new destination that celebrates local produce, rural charm, and world-class hospitality.

Lead Dynamic Campaigns & Drive Revenue at Iconic Hospitality Destinations
Sales, Marketing & Revenue | Hospitality | Based at Harbour House Hermanus & Camps Bay Village

About Our Client
My client is a leading name in South African tourism and hospitality, renowned for exceptional guest experiences and iconic property offerings. With a strong commitment to excellence, innovation, and employee growth, the group empowers team members to deliver world-class service while building rewarding, long-term careers.

The Role: Marketing & Sales Manager
The Marketing & Sales Manager will lead the planning and execution of integrated sales and marketing strategies to boost direct enquiries, digital traffic, and overall property revenue. This role blends strategic leadership with hands-on execution, managing digital platforms, driving promotions, refining messaging, and aligning all efforts with the brand's goals. Reporting into the broader executive team, you'll work closely with operations and group marketing to ensure each property's story is powerfully told and effectively sold.

Key Responsibilities

• Develop and implement innovative, multi-channel marketing and sales strategies
• Maintain in-depth knowledge of all products, rates, promotions, and service offerings
• Lead direct sales efforts and identify new avenues for business development
• Drive bookings through proactive online marketing and lead generation campaigns
• Manage performance reporting, market analysis, and competitor benchmarking
• Maintain websites and digital content to ensure alignment with brand and property goals
• Collaborate with the group marketing team to deliver targeted campaigns and consistent messaging
• Develop annual marketing plans for both properties, managing budgets and timelines
• Execute social media, email, SEO, SEM, and third-party platform strategies
• Coordinate with event partners, festivals, and local campaigns to increase brand exposure
• Handle client relationships, including sales calls, site inspections, and contract negotiations
• Analyse sales data, report on KPIs, and support budgeting and revenue tracking
• Monitor guest reviews and ensure responses follow protocol
• Ensure service, aesthetics, and guest experience match the expectations created by marketing

About You

• Grade 12 (Matric) is required
• 3-5 years of experience in a similar sales and marketing role within hospitality
• Previous experience in a sales-led, target-driven environment is essential
• Familiarity with Opera PMS or similar systems is advantageous
• Strong communication, copywriting, and presentation skills
• Strategic thinker with the ability to interpret data and drive results
• Experience with digital platforms, traditional media, and content creation
• Organised, analytical, and proactive under pressure
• Highly collaborative, with the ability to lead projects and coordinate across departments
• Strong client management and negotiation skills
• A passion for hospitality, customer experience, and creating lasting guest impressions

This role is ideal for a performance-driven marketing and sales professional ready to make a direct impact on revenue and brand visibility at two high-profile hospitality destinations.

Desired Skills:

• Lead Generation Management
• Targeted email marketing
• Services marketing
• Advertising schedules
• Social media
• Social Media Account Management
• Social media marketing
• Online Marketing Management
• Partnerships Account Management
• Communication marketing
• Promoting Events
• Creative writing
• Marketing Copy