171 Hospitality jobs in Western Cape

• Proven experience in luxury hospitality (front of house, guest relations, F&B service, or management).
• A genuine passion for delivering exceptional guest experiences.
• Strong communication and people skills - able to engage, inspire and motivate.
• Professional presence, attention to detail, and a commitment to excellence.
• Flexibility to travel to different properties and adapt to different environments.
  
  

• Train and coach hospitality teams to deliver consistent 5-star service.
• Share your expertise, industry insights, and best practices.
• Support teams in upholding brand standards and delivering memorable guest experiences.
• Become a key ambassador for service excellence in our organisation.
  
  

Duties and Responsibilities:

• Oversee daily hospitality operations, ensuring high standards of service and customer satisfaction
• Lead, train, and motivate a front-of-house and hospitality team to deliver exceptional guest experiences
• Manage sales performance and implement strategies to drive revenue growth
• Monitor stock levels and control inventory, ordering supplies as needed to maintain operational efficiency
• Develop and maintain hospitality SOPs and ensure team adherence to health, safety, and hygiene standards
• Create staff schedules and ensure appropriate coverage during peak times
• Liaise with suppliers and manage cost-effective procurement practices
• Track KPIs, prepare regular reports, and present performance updates to senior management
• Address and resolve customer complaints or issues in a timely, professional manner
• Work closely with marketing to support promotions and seasonal campaign

Minimum Requirements:

• Proven experience in a hospitality or food & beverage management role
• Strong leadership and team management skills
• Demonstrated ability to drive sales and meet revenue targets
• Solid understanding of stock control and inventory management
• Excellent communication and interpersonal skills
• Highly organized, responsible, and proactive in problem-solving
• Ability to work flexible hours, including weekends and holidays
• Proficiency in hospitality management software or POS systems is a plus
• Relevant qualifications in Hospitality Management or a related field preferred

Bring Stories to Life in a Leading Hospitality Brand
Marketing & Communications | Tourism & Hospitality | Based in Cape Town

About Our Client
My client is a well-established South African tourism and hospitality group, known for delivering premium guest experiences through attention to detail, high standards, and a culture of continuous improvement. With a focus on employee growth and development, the company offers dynamic career paths, exciting challenges, and a supportive environment where creativity and innovation are valued.

If you are passionate about travel, experiences, and storytelling, and want to contribute to a brand that goes the extra mile for guests, this opportunity is tailor-made for you.

The Role: Copywriter
As the Copywriter, you will play a central role in shaping the brand's voice across multiple platforms. You'll create compelling written content for marketing campaigns, websites, guest communications, and brand collateral. Drawing on your creativity and understanding of audience behavior, you'll help drive engagement and build brand loyalty. From concept to execution, your content will align with strategic objectives while capturing the essence of the client's diverse hospitality offerings.

Key Responsibilities

• Craft persuasive, original copy for digital and print marketing campaigns

• Collaborate with design, sales, and marketing teams to bring creative concepts to life

• Write and edit website content, social media captions, newsletters, brochures, and more

• Conduct market research to stay ahead of industry trends and guest expectations

• Ensure consistency in tone, voice, and messaging across all content

• Contribute to brainstorming sessions and campaign ideation

• Refine messaging based on performance insights and customer engagement data

• Maintain strong brand alignment across multiple properties and services

About You

• Matric (Grade 12) is essential

• 2-3 years of experience in a similar content, marketing, or communications role

• Exceptional writing and verbal communication skills

• Highly creative, with the ability to generate fresh, engaging ideas

• Proficient in Microsoft Excel and content planning tools

• Passionate about hospitality, guest experience, and the travel industry

• Collaborative and able to work across departments

• Organised, detail-oriented, and able to manage multiple deadlines

• Comfortable working in a fast-paced, high-performance environment

If you're ready to create content that inspires, informs, and drives results within a top-tier hospitality brand, this is your opportunity to grow your career.

Our client is looking for a refined and experienced Hospitality Manager to co-lead operations at a boutique luxury guest farm. This role is ideal for someone who is passionate about exceptional service, aesthetics, and the guest experience.

Preference will be given to candidates where the Hospitality Manager is part of a couple, and the partner can take on the role of General Farm Manager to oversee the farming activities.

Responsibilities:

• Oversee all aspects of guest services and hospitality operations

• Curate bespoke guest experiences focused on relaxation and slow living

• Manage bookings, guest communications, and front-of-house

• Handle budgeting, stock control, HR, and supplier liaison

• Collaborate with the farm team to deliver farm-to-table excellence

Requirements:

• Minimum 5 years in luxury hospitality management

• Excellent attention to detail and presentation

• Strong administrative and financial management skills

• Passion for food, wine, and customer delight

• Valid driver’s licence

Our client is seeking an experienced and educated hospitality AGM to join their team.

Location: Cape Town

Requirements:

• Grade 12
• National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable)
• Exposure to F&B (experience or studies) is an advantage
• Computer literacy, especially in Microsoft Office Suite
• 2 years of management experience in a similar position

About:

• The career trajectory will begin within the realms of the front office and then transition to a focus on F&B.
• Manages day-to-day leadership and direction of the business.
• Maximising sales and revenue of the business.
• Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments.

How to Apply via our website:

Durbanville, Cape Town | Full-Time

Are you passionate about travel, marketing, and delivering real results? Our client isa leading outsourced Sales & Marketing agency for boutique hotels, lodges, and guest houses across Africa, is looking for a Hospitality Marketing Manager to join our growing team!

What Youll Do:

• Lead and implement marketing strategies that drive brand awareness and direct bookings
• Plan and manage multi-channel campaigns (digital, print, PR)
• Oversee website, blog, email newsletter, and content calendar execution
• Collaborate with sales, social media, and design teams
• Manage external vendors (designers, photographers, media buyers)
• Report on campaign performance and optimise accordingly

What Youll Bring:

• 5+ years experience in marketing (preferably in hospitality or tourism)
• Strong digital marketing know-how (Google Ads, SEO, email, socials)
• Excellent copywriting and storytelling skills
• Project management experience across multiple clients/brands
• A creative, strategic and solutions-driven mindset

Bonus Points:

• Background in hotels/lodges or tourism sector
• Canva, Mailchimp, WordPress, Meta Business Suite experience
• Love for African travel, lifestyle, and hospitality

Join a company that thrives on creativity, collaboration, and crafting unforgettable guest experiences.

Drive Technological Excellence Across Hospitality Operations
IT Infrastructure | Hospitality | Cape Town Area

About Our Client
My client is a leading South African hospitality group known for delivering exceptional guest experiences across multiple properties. With an emphasis on innovation and efficiency, the business integrates top-tier technology solutions to ensure operational excellence and outstanding customer service.

Serving a user base of over 200 across diverse locations, the company values proactive leadership, strategic planning, and staying ahead of ever-evolving tech trends. This is an ideal environment for an ambitious IT leader who thrives in a dynamic, service-driven industry.

The Role: IT Manager
The IT Manager will be responsible for overseeing all technology systems, infrastructure, and services across the business. This includes managing hardware, software, networks, and vendor coordination while ensuring the continuous improvement, security, and reliability of IT systems. Your goal will be to deliver maximum efficiency, reduce risk, and enable business continuity while supporting exceptional customer and staff experiences.

Key Responsibilities

• Oversee daily IT operations across multiple systems, including networks, servers, security, software, and end-user support
• Provide strategic direction and recommendations for technology advancements
• Manage a team of IT support staff and external vendors
• Maintain and optimise all server, cloud, and client-based systems (Windows, Mac, Microsoft 365, Azure AD, Citrix, SQL, Micros Opera, Sage Evolution, etc.)
• Ensure robust backup and disaster recovery processes (Vembu, Mimecast, BDRSuite)
• Monitor and secure all network infrastructure (Sophos XGS Firewall, VPNs, VLANs, Netgear, Ruckus Wi-Fi)
• Maintain and support AV systems, CCTV (Hikvision), VOIP/PABX, mobile communications, and access control
• Evaluate and implement IT audit controls and ensure compliance with policies
• Oversee inventory of hardware/software and license management
• Stay informed on cybersecurity threats and train staff accordingly
• Be available for support outside of standard working hours when necessary
• Contribute to monthly reporting, internal audits, and continuous improvement of systems and service

About You

• Minimum of 5 years' experience in IT and Operations support, with 2+ years in a supervisory/management role
• Degree or diploma in Information Technology or related field
• Strong technical knowledge across infrastructure, networks, virtualisation, and systems administration
• Proven experience in hospitality environments is advantageous
• Proficient in Windows Server, Active Directory, Microsoft 365, Azure, networking, and cybersecurity
• Excellent communication and interpersonal skills, with a customer-first mindset
• Strong problem-solving and analytical skills
• Well-organised, proactive, and calm under pressure
• Experience managing IT assets, audits, and compliance processes

This role is ideal for a tech-savvy leader passionate about service excellence, innovation, and keeping systems performing at their best in a fast-paced hospitality environment.

Desired Skills:

• IT
• ITIL management
• IT service
• Management ICT
• Service Management
• Software Asset Management
• Service Level Management
• Supplier Relationship Management
• Service Delivery

Drive Technological Excellence Across Hospitality Operations
IT Infrastructure | Hospitality | Cape Town Area

About Our Client
My client is a leading South African hospitality group known for delivering exceptional guest experiences across multiple properties. With an emphasis on innovation and efficiency, the business integrates top-tier technology solutions to ensure operational excellence and outstanding customer service.

Serving a user base of over 200 across diverse locations, the company values proactive leadership, strategic planning, and staying ahead of ever-evolving tech trends. This is an ideal environment for an ambitious IT leader who thrives in a dynamic, service-driven industry.

The Role: IT Manager
The IT Manager will be responsible for overseeing all technology systems, infrastructure, and services across the business. This includes managing hardware, software, networks, and vendor coordination while ensuring the continuous improvement, security, and reliability of IT systems. Your goal will be to deliver maximum efficiency, reduce risk, and enable business continuity while supporting exceptional customer and staff experiences.

Key Responsibilities

• Oversee daily IT operations across multiple systems, including networks, servers, security, software, and end-user support

• Provide strategic direction and recommendations for technology advancements

• Manage a team of IT support staff and external vendors

• Maintain and optimise all server, cloud, and client-based systems (Windows, Mac, Microsoft 365, Azure AD, Citrix, SQL, Micros Opera, Sage Evolution, etc.)

• Ensure robust backup and disaster recovery processes (Vembu, Mimecast, BDRSuite)

• Monitor and secure all network infrastructure (Sophos XGS Firewall, VPNs, VLANs, Netgear, Ruckus Wi-Fi)

• Maintain and support AV systems, CCTV (Hikvision), VOIP/PABX, mobile communications, and access control

• Evaluate and implement IT audit controls and ensure compliance with policies

• Oversee inventory of hardware/software and license management

• Stay informed on cybersecurity threats and train staff accordingly

• Be available for support outside of standard working hours when necessary

• Contribute to monthly reporting, internal audits, and continuous improvement of systems and service

About You

• Minimum of 5 years' experience in IT and Operations support, with 2+ years in a supervisory/management role

• Degree or diploma in Information Technology or related field

• Strong technical knowledge across infrastructure, networks, virtualisation, and systems administration

• Proven experience in hospitality environments is advantageous

• Proficient in Windows Server, Active Directory, Microsoft 365, Azure, networking, and cybersecurity

• Excellent communication and interpersonal skills, with a customer-first mindset

• Strong problem-solving and analytical skills

• Well-organised, proactive, and calm under pressure

• Experience managing IT assets, audits, and compliance processes

This role is ideal for a tech-savvy leader passionate about service excellence, innovation, and keeping systems performing at their best in a fast-paced hospitality environment.

Our client is seeking an experienced and educated hospitality AGM to join their team.

Location: Cape Town

Requirements:

• Grade 12
• National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable)
• Exposure to F&B (experience or studies) is an advantage
• Computer literacy, especially in Microsoft Office Suite
• 2 years of management experience in a similar position

About:

• The career trajectory will begin within the realms of the front office and then transition to a focus on F&B.
• Manages day-to-day leadership and direction of the business.
• Maximising sales and revenue of the business.
• Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments.

How to Apply via our website: