59 Hospitality jobs in Western Cape

Company Description

TOTALCARE Living offers the comfort and sophistication of a hotel, combined with the care and attention of private, specialized nursing. We provide fully equipped assisted living and high care frail care facilities to ensure the well-being and comfort of our residents.

TOTALCARE is seeking a friendly, caring, compassionate, and administratively strong individual to join our Constantia team in the capacity of the Hospitality Coordinator. This position is responsible for, but not limited to:

• Coordinates and monitors the daily function of the care support departments.
• Attends to and queries requests via phone and email.
• Manages effective and efficient stock control systems with the assistance of the supervisors and assistants
• Identifies and addresses maintenance concerns of the premises, building, and equipment
• Monitors and ensures the cleanliness and tidiness of the entire facility and all equipment.
• Arranges, attends, and constructively participates in facility, staff, family and centralised function meetings
• Monitors and enforces staff adherence to policies and procedures.
• Checks the implementation of staff duty delegation and task allocation, and maintains accurate and updated employee records
• Coordinates the preparation of new admissions' rooms and ensures all associated documents are completed and kept up to date.
• Prepares resident charge sheets, verifies them with the NSM, submits them to the accountant, and addresses account queries
• Signs off on and submits head office reports accurately and timeously (including daily and monthly reports) and checks that all compulsory care reports are fully completed and uploaded to head office timeously

Position requirements:

• Driver's license
• 3 years Hospitality and/or healthcare experience
• English and Afrikaans proficiency
• Creative ability to initiate and implement activity ideas.
• Caring and compassionate nature.

Working Hours:

195 hours per Month.

Monday - Friday role with one weekend per month as per operaitonal requirements

Role Title:
Head of Hospitality & Guest Experience

Erinvale Golf Club: Somerset West, South Africa

Full-Time or Fixed-Term (Minimum Two Years)

Erinvale Golf Club, one of South Africa's premier golf and lifestyle destinations, is seeking an accomplished hospitality leader to join our senior management team. This pivotal role will build on our already strong food, beverage, and events offering, elevating it to new levels of excellence, consistency, and innovation.

The successful candidate will lead the operational delivery of all hospitality services, working closely with our Head Chef, Food & Beverage Manager, Events Manager, and service teams to ensure every dining experience and function is executed to the highest standard. This is a rare opportunity to shape and elevate hospitality at one of the country's most beautiful clubs.

Key Responsibilities

• Lead and manage all food and beverage operations across the clubhouse, halfway house, bar, and special event venues.
• Provide operational leadership to the Head Chef, Food & Beverage Manager, and hospitality teams.
• Partner with the Head Chef to develop seasonal menus that delight members and guests while meeting budget and profitability goals.
• Ensure seamless execution of functions and events, working closely with the Events Manager who manages client liaison.
• Mentor, train, and inspire hospitality teams to consistently deliver service excellence.
• Maintain the highest standards of quality, presentation, hygiene, and safety.
• Oversee budgets, stock control, supplier relations, and cost management.
• Drive initiatives to enhance the member and guest experience and strengthen Erinvale's reputation as a leading hospitality venue.

Requirements

• Minimum 8 years' experience in the hospitality industry.
• At least 3 years in a senior leadership role within food and beverage or hospitality management.
• Relevant tertiary qualification in hospitality management, culinary arts, or related field.
• Proven ability to lead multiple teams, drive operational excellence, and deliver strong financial results.
• Exceptional communication and interpersonal skills.
• A passion for service, detail, and creating memorable experiences.

Remuneration

A competitive senior management package will be offered, commensurate with experience and industry benchmarks.

Application Process

Interested candidates should send:

1. A comprehensive CV
2. A cover letter outlining why they are the ideal person for this role

Applications should be emailed directly to Please indicate in your application whether you are seeking a permanent position or a minimum two-year fixed-term contract.

Closing Date:
15 November 2025.

Please note:
Erinvale Golf Club reserves the right to close the application process early should a suitable candidate be appointed before the advertised closing date. If no suitable candidate is identified, the Club reserves the right not to fill the position.

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Please be aware that only candidates who have completed our online-assessment will have their applications reviewed - kindly find all details about our application process below - thank you.

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Hospitality Operations Manager

Are you a highly adaptable professional with an outstanding talent for seamless coordination, operational excellence, and impeccable attention to detail? Do you thrive in dynamic environments and gracefully navigate change with resilience? If this is true for you and you have a deep passion for genuine hospitality as well as delivering exceptional guest experience, this position might be the perfect opportunity for you

What We Do at Kumi and Why

Specialising in the vacation rental business, our purpose goes way beyond successfully managing rental properties and beautiful holiday homes along the Atlantic Seaboard. At Kumi, with a team of highly motivated and passionate people, we turn houses into homes and vacations into unforgettable memories, enriching the lives of our guests, homeowners and ourselves.

Our space at Kumi is inclusive, where everyone feels valued and safe to be themselves. We support each other to grow and learn every day, ensuring that work brings purpose and fulfilment to our lives. By joining Kumi, you will be part of a journey that goes beyond professional success, contributing to a legacy of mindful luxury and sustainable excellence.

Your Role & Impact

As one of our Hospitality Operations Managers, you are a vital link between our guests, our property owners, and the entire Kumi team. From ensuring our properties are impeccably maintained to curating unforgettable holiday experiences, you will embody the Kumi ethos of personalised care and outstanding service quality, and not just meet but consistently exceed the expectations of both our guests and property owners.

Note: This full-time, permanent position requires adaptability to the demands of the hospitality industry, including long hours and being on call 24/7 at times. It is based in Camps Bay, Cape Town, and requires your own reliable transportation and a valid driver's license. You will need to use your car for work-related travels.

Your Unique Profile

Profile: Personal Qualities

• Great, natural affinity for people and passionate about hospitality.
• Precision and reliability: Handle your tasks with care and accuracy.
• A strong sense of responsibility, exceeding the average
• Outstanding capability to develop practical solutions with a can-do spirit.
• Flexible, energetic, and ready to handle the demands of a fast-paced environment without losing sight of priorities.
• Resilience and dedication: perseverant and willing to go the extra mile.
• Attentive and thoughtful, paying close attention to details that enhance guest experience and ensure operational excellence.
• Confident and assertive, addressing challenges directly and communicating clearly, rather than avoiding conflict.
• Collaborative team spirit and committed to nurturing an inclusive environment where every team member feels valued, safe, and empowered.

Profile: Professional Skills

• Minimum of 2 years of proven leadership experience in hospitality management, with a track record of driving operational success.
• Well-versed in property and maintenance management, proficient in overseeing and handling daily front- and back-of-house operations, along with all related administrative duties.
• Exceptional operational planning abilities and outstanding organisational skills.
• Strong problem-solving expertise with a structured, systematic approach to prioritising tasks and addressing challenges efficiently and creatively.
• Financially savvy, able to manage budgets responsibly, control expenses, and apply sound numerical reasoning in daily operations.
• Digitally agile, with the ability to adapt to new tools and technologies effectively.
• Valid driver's license and own reliable transport.

We seek individuals who don't just fit into our vibrant culture but actively contribute to its growth and evolution. Success in this role requires not only technical expertise but also empathy, collaboration, and a dedication to fostering both personal growth and the well-being of the entire team.

Your Key Responsibilities

Operational Support & Oversight:

Assist the Head of Operations (HoO) in managing and actively participating in the day-to-day operations of the guesthouse and property portfolio, ensuring seamless processes with a hands-on approach.

• Oversee property management, including maintenance, service, security, and upholding property standards.
• Manage guest operations, including departure/arrival procedures, resolving guest issues, and ensuring excellence across all operational aspects.
• Conduct daily property readiness checks to ensure all guesthouses, villas, and apartments meet required standards before arrivals.
• Review and approve housekeeping schedules, ensuring adequate coverage and task completion.
• Track daily Asana tasks, following up on incomplete or overdue items to ensure accountability and timely completion.
• Manage issue escalation, including urgent maintenance requests and guest concerns.
• Ensure completion and filing of staff sign-off sheets, checklists, and reports.
• Deliver end-of-day operational summaries to the HoO, highlighting achievements, issues, and follow-up actions.
• Coordinate with vendors and suppliers for maintenance, cleaning, and other operational needs, ensuring timely service and cost-effective solutions.

Team Leadership & Support:

• Supervise and motivate team members, nurturing a culture of operational excellence, professionalism and inclusiveness.
• Act as second-in-command to the HoO, stepping in when required.
• Mediate team conflicts and address performance or behavioral issues promptly, ensuring a positive and productive work environment.
• Set clear performance expectations, conduct regular evaluations, and provide constructive feedback to drive team development and accountability.
• Oversee basic HR functions such as managing leave schedules, maintaining attendance records, and supporting performance review processes in collaboration with the HR section.

Quality Assurance & Reporting:

• Conduct recurring quality assurance inspections, including deep cleaning, maintenance quality checks, and team presentation reviews.
• Provide consistent quality-related support to the operations team.
• Deliver updates and feedback to the HoO and executive management to ensure alignment with operational goals.

• Strategic Execution: Actively support the implementation of strategic plans designed by the HoO to enhance guest experience, operational efficiency, and business growth, ensuring smooth execution on all levels in collaboration with the team.
• Compliance & Standards: Enforce company policies, SOPs, and reservation system procedures to maintain consistent, high-quality standards across the portfolio.
• Project Coordination: Assist in coordinating property maintenance, refurbishments, and repair projects, ensuring timely and high-quality delivery.
• Partnerships & Collaboration: Build and maintain strong relationships with external partners, including suppliers and vendors, to ensure cost efficiency and service excellence.
• System Implementation: Support the development, rollout, and improvement of internal systems, SOPs, and documentation to enhance efficiency and consistency.
• Digital Tools & Processes: Facilitate the adoption and integration of digital tools and technologies to streamline workflows and improve collaboration.
• Risk & Safety: Assist in identifying risks and implementing safety and security measures to protect guests, staff, and properties.
• Sustainability Practices: Support the company's sustainability initiatives by integrating mindful practices into daily operations.

What's in it For You

• Work with purpose and vision in a dedicated and inspiring team.
• Personal and professional growth and development opportunities.
• Exposure to diverse aspects of hospitality management, enhancing your skills and experience.
• Blossom in a role that combines purposeful work with meaningful personal connections.
• Opportunities to take ownership and make a tangible impact on operations and guest experience.
• Act as a mentor and guiding presence to the housekeeping and management teams, supporting their growth, motivation, and achievement of goals.

The Application Process

Our hiring procedures are designed to find individuals who resonate deeply with our values and vision. Here's how it works:

1) Online Assessment:

Start by taking our 1.5 hr online-assessment which focuses on evaluating both your technical skills and personal competencies to ensure a holistic match.

Use this link to start the assessment process:

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PLEASE BE AWARE THAT ONLY CANDIDATES WHO HAVE COMPLETED THE ASSESSMENT WILL HAVE THEIR APPLICATIONS REVIEWED.

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2) CV and Motivational Letter Submission:

After completing the assessment, please upload your updated CV and a detailed motivational letter to Indeed. The motivational letter is crucial as it helps us understand your desire to work with us, who you are, what your values are, and how they align with ours. Candidates who do not submit a motivational letter will not be considered. Make sure both documents are uploaded for your application to be reviewed.

Letter Guidelines:

• Begin with "Why" you want to join Kumi and work with us.
• Let us know what your priorities in life are, what inspires you.
• Tell us about your personal competencies and aspirations.
• Ensure your letter is no more than 3500 characters.

3) Value Determination:

Once you have passed the assessment and submitted your CV and motivational letter to us, we will ask you to go through the Demartini Value Determination process and share your results with us.

4) Personal Interview:

If we see a strong alignment, we'll invite you to a personal interview (in Camps Bay or remote in case you are currently outside the Western Cape). During our interview, we will:

• Discuss your results from the assessments and value determination process in detail.
• Explore your previous experiences and how they have shaped your professional journey.
• Delve into your understanding of our values and vision, and how you see yourself contributing to our culture and business goals.
• Answer any questions you may have about the role, the team, and our company.
• Provide a platform for you to showcase your unique qualities and how they align with the position you're applying for.

The personal interview is a two-way conversation where we both assess the fit and potential for mutual growth and success.

5) Final Steps & Timeline:

Following the interview, we will consider your full profile and proceed with the final decision. We aim to complete the entire process within 2-4 weeks.

We wish you best of luck Let's make it happen

Your Kumi Team

Job Type: Full-time

Ability to commute/relocate:

• Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have your own reliable transport and a valid driver's license?
• Are you comfortable working long, flexible hours, being on call 24/7 and managing operations in a fast-paced environment without losing sight of priorities?
• Would you be able to start this position immediately?

Experience:

• operational hospitality/property management (or similar): 2 years (Required)

Work Location: In person

Do Our Values Resonate with You?

Passion. Courage. Trust. Curiosity. Responsibility.

If these words describe you, then we have an opportunity for you to make a real WOW impact. Kärcher is looking for a sales champion who shares our commitment to making the world a cleaner place.

Hospitality Sales Representative

Location: Cape Town, South Africa

Department: Industrial Equipment

This is how you WOW:

We are looking for a driven individual to bring Kärcher's innovative WOW cleaning solutions to Cape Town's vibrant hospitality industry.

Your Mission:

You will build powerful relationships with hotels, restaurants, and venues, demonstrating how our superior German-engineered technology can raise their standards of cleanliness and efficiency.

It would be WOW if you would bring this in:

• Proven experience in field sales (3+ years), preferably in a technical or B2B environment.
• A high level of independence, discipline, and initiative
• Excellent communication and relationship-building skills
• A valid driver's license and willingness to travel within the region

Your WOW impact:

• Achieve and exceed sales targets across the hospitality segment
• Conduct compelling product demos at client sites that showcase the WOW of Kärcher products
• Represent Kärcher with excellence at industry expos, roadshows, and events
• Ensure timely and accurate data entry into our CRM system Our Kärcher

WOW Package:

• Competitive base salary with performance-linked commission
• Car allowance, fuel card, cellphone, and laptop
• Ongoing training and development through Kärcher Academy and eLearning
• A supportive and innovative team culture in a global, family-owned company

We are looking for someone to full a regional short term letting supervisor role for us in the Paarl area. The successful candidate would ideally need to have some experience working in short term letting/hospitality with an emphasis on managing housekeeping teams and maintaining the standard of the rooms/units.

The position would involve the applicant partially working remotely and partially working from the building in which the units are going to be based. As a result, you would need to be based in Paarl.

There will be a portfolio of 15 to 20 units in the building that you would have to supervise. The units will involve a combination of short term and long term letting. the long term letting units will be handled in conjunction with our long term letting department. The short term letting units will require you to communicate with guests on platforms, manage a small cleaning team as well as ensure the up-keep of the units is maintained and stocked with the relevant consumables.

The skillset required to perform the role must include:

• Good verbal and written skills
• Eye for detail
• Basic people management skills
• Passion for delivering good service

You do not require a vehicle to perform the role.

Job Type: Full-time

Pay: R12 000,00 per month

Education:

• High School (matric) (Required)

Experience:

• Short Term, Letting/Hospitality: 1 year (Preferred)

Language:

• English (Required)

Location:

• Paarl, Western Cape 7646 (Required)

Work Location: In person

Job Title: Front Office Receptionist – Retirement Village

Location: 40 Burlington Road, Sunningdale, 7441

Salary: R10 000 Cost to Company

Purpose of the Position

The Front Office Receptionist is the welcoming face of the retirement village clubhouse. The role is responsible for greeting and assisting residents, guests, and visitors with professionalism and warmth. The receptionist ensures smooth day-to-day guest services, manages inquiries and requests, and provides support with secretarial services, bookings, and property management system (PMS) tasks.

Key Responsibilities

Guest Services & Front Office Operations

• Welcome and greet residents and guests on arrival with professionalism and courtesy.
• Attend promptly to all inquiries, concerns, and requests, ensuring follow-through for maximum satisfaction.
• Maintain a strong presence in the lobby, monitoring décor, signage, furniture, and overall presentation.
• Facilitate resident and guest interaction by creating a warm, approachable environment.
• Bid farewell to guests and residents on departure.

Administration & Communication

• Review and hand over shift activity accurately.
• Analyse daily function sheets and coordinate reception desk requirements.
• Attend weekly meetings to remain updated on events, activities, and site inspections.
• Handle secretarial service requests (printing, scanning, etc.), ensuring correct billing.
• Ensure accurate, efficient written communication and feedback between residents, guests, and management.
• Create and proofread signage and communication materials with strong attention to detail.

Knowledge & Information

• Stay up to date on clubhouse services, activities, menus, and special events.
• Maintain current knowledge of local restaurants, attractions, venues, and events, offering informed recommendations.
• Keep management updated on sales meetings and assist with related communication.

Finance & Administration

• Manage input and output of restaurant and clubhouse invoices.
• Prepare and submit a weekly invoice schedule.

General

• Ensure professional conduct and decorum at all times.
• Be available to work weekends and after hours if required.
• Must have reliable transportation to and from work.

Qualifications & Experience

• Minimum of a two-year college diploma.
• Proficient in English (spoken, written, and read); an additional language is advantageous.
• Minimum of 3 years' guest service or front office experience, ideally within a hospitality or retirement village setting.
• Strong working knowledge of Property Management Software (PMS).
• Excellent interpersonal and communication skills with high attention to detail.

Job Type: Full-time

Pay: R10 000,00 per month

Experience:

• Hospitality: 3 years (Required)

Location:

• Table View, Western Cape 7441 (Preferred)

Work Location: In person

Fancourt, South Africa's premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route.

Kindly review the role description, and apply if you meet the requirements.

Fancourt, South Africa's premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route.

The Manor House at Fancourtis now accepting applications for a Concierge. This role will offer you 5-star career in a boutique hotel in the heart of the greater resort.

The main purpose of Concierge staff at The Manor House at Fancourt is to ensure a butler-like, personalised service is offered to all our Manor House guests. You will be the person who takes care of our guests' stay from check-in to checkout, and all their needs and wants in-between. You will be the shaper of their experience and will be responsible for the quality of every aspect of their stay. Basically, we are looking for practical hospitality magicians.

The ideal candidate will be exceptional at communication, intuitive and with a strong service orientation and social perceptiveness skills set. Work styles that will be required are integrity, dependability, self-control, attention to detail and concern for others. To be successful in this role, the right person will have strong critical thinking and time management skills.

A minimum of Grade 12 or equivalent, a valid driver's license, and 2 - 3 years' experience in a 5-star Hotel in a Front Office / Reception / Porters or F&B environment is required. The ideal candidate must be computer literate. A working knowledge of CIMSO / POS system would be advantageous. A butler certificate or similar qualification will be an advantage.

We are looking for candidates who have their own accommodation in George / surrounds, who are flexible if overtime is required, and who are fit and able to carry out the normal responsibilities attached to this role.

If you believe you have suitable experience and qualifications, please apply online.

Application Process:

Closing date:

29 September 2025

How to apply:

You can apply online at

PLEASE NOTE:

The Company's Employment Equity Plan will be taken into consideration with all appointments. Should you not be contacted within two weeks of the closing date, please consider your application as unsuccessful.

Our client, the owner of a prestigious collection of 4* and 5* hospitality offerings including game lodges, wine farms, and boutique guest houses is seeking a highly capable Personal Assistant (PA) to provide day-to-day support.

This is not a standard 95 role: the position requires flexibility, resilience, and the ability to work occasional hospitality hours in line with the demands of a dynamic industry. The owner has a fast pace and high expectations, and the successful candidate will need to be organised, adaptable, and comfortable managing multiple priorities in a demanding environment.

• Provide full PA support to the owner, including diary management, travel arrangements, and confidential correspondence.

• Coordinate across multiple properties (lodges, farms, guest houses) to ensure smooth operations and alignment with the owners priorities.

• Assist with project management, scheduling, and follow-up to ensure initiatives are delivered on time.

• Support hospitality operations by attending events, meetings, or activations as required, sometimes outside standard office hours.

• Handle ad hoc tasks with discretion, efficiency, and a solutions-driven mindset.

• Previous experience as a PA, EA, or similar role preferably within hospitality, luxury travel, or related industries.

• Exceptional organisational and multitasking skills.

• Strong communication and interpersonal ability, with confidence in engaging senior stakeholders and hospitality teams.

• Flexibility to work some evenings, weekends, or hospitality hours as needed.

• Resilience and composure under pressure, with the ability to keep up with a demanding owner.

• The opportunity to work closely with the owner of a renowned hospitality group spanning multiple high-end properties.

• A dynamic, varied role in a fast-paced environment.

• Competitive package, commensurate with experience.