26 Hospitality jobs in Gillitts

• A Master’s degree in Hospitality or any Hospitality related qualification (e.g., Food and Beverage/Professional Cookery/Accommodation Management), and an undertaking to embark on a Doctorate in an appropriate field of study.
• At least 3 years’ teaching experience at tertiary level or 2 years’ experience in relevant professional field.
• Preference will be given to applicants who are registered for a Doctoral degree in Hospitality or any Hospitality related qualification (e.g., Food and Beverage/Professional Cookery/Accommodation Management) will be an added advantage.
  
  

• Experience in the use of innovative teaching and learning technologies, including online teaching
• Evidence of a research track record.
  
  

• Teach and examine Hospitality and Catering related modules as required.
• Teach, supervise and examine undergraduate and postgraduate students.
• Develop materials, including for online learning.
• Contribute towards the Department’s research plan.
• Participate in agreed departmental/faculty projects or committees.
• Undertake duties as assigned by the HoD.
  
  

• Basic understanding of modern theories of teaching and learning in Higher Education and well-developed teaching skills.
• Basic knowledge in the theory and application of the Hospitality discipline.
• Good communication and interpersonal skills.
• Organisational and planning skills.
• Good research skills.
• Presentation skills.
• Strong team orientation.
• Analytical and problem-solving skills.
• Administration and management skills.
• Continuous learning perspective.
• Strong learner focus.
• Professional/technical knowledge and skills.
  
  

Overview

TWK Agri has the following vacancy available: Customer Service Officer within the Corporate Services division at Piet Retief, Mpumalanga.

This role involves delivering exceptional customer service by managing onboarding processes, gathering feedback, and driving continuous service improvement. The Customer Service Officer will also support customer education, strengthen stakeholder relationships, and contribute to business growth through effective lead generation and service excellence.

• Develop and maintain positive relationships with key customers across the group
• Act as the main point of contact for escalated customer issues
• Ensure a customer-first approach across all divisions
• Manage the resolution of customer complaints quickly and effectively
• Monitor service delivery standards to ensure consistency across the TWK group
• Plan and implement service improvement initiatives based on customer feedback
• Serve as a communication channel between customers and internal departments
• Collect, analyse, and present customer feedback to management
• Develop communication strategies with the Communications Department to inform customers about new products, services, and company initiatives
• Collaborate with TWK representatives, marketing, operations, and product development teams to align customer needs with business objectives
• Ensure consistent branding and messaging across all touchpoints
• Support multiple business units within the TWK group in handling customer-specific projects
• Analyse trends in customer issues and recommend improvements
• Provide management with actionable insights for decision-making

• Degree/diploma in Business, Marketing, Customer Service, or related field
• Proven experience in customer service, preferably within a corporate or client-facing environment
• Strong interpersonal and problem-solving skills
• Excellent communication, presentation, and negotiation skills
• Ability to identify opportunities for improvement and implement practical solutions
• Passion for delivering exceptional customer experiences

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

The company can expire job adverts at any time at their own discretion.

TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.

Our client is seeking a Customer Service Consultant for their team in Cape Town North.

Location: Cape Town Northern Suburbs

Requirements:

• Grade 12
• At least 2 years’ experience in a call centre/customer support environment
• Computer literate – MS Outlook, Excel, Word & Internet
• Professional communication skills in both Afrikaans and English
• Formal business writing skills
• Own reliable transport and preferably reside in the Northern Suburbs

About:

• Strong administration, organising, problem-solving and time management skills
• Ability to remain calm, objective and self-controlled under pressure
• Provide professional and exceptional support to both internal and external customers
• Advise and educate customers on the company procedures for different product models
• Handle monthly account queries via telephone, WhatsApp chatbot and company ticketing system
• Create, assign, escalate, follow up and resolve tickets
• Build positive relationships with customers and collaborate with team members to ensure top-tier service
• Perform administrative duties such as follow-up of failed communications, updating customer profiles, and reporting
• Send bulk emails and SMS to customers

Salary: R15,000 per month

Death & Disability Cover

How to Apply: via our website

Overview

Do you have a flair for International Inbound Customer Service?

• As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service.
• Quickly identify hardware, operating system and networking issues during clients interactions.
• Help update knowledge base by identifying and reporting issues.
• Resolve client problems in a professional manner, escalating issues as required.
• Maintain customer records by updating account information in the database.
• Contribute to team effort by accomplishing related results as needed.
• Requirements and Skills
• What do you need to bring to the table? Here's what we're looking for:
• Proven experience as Financial Customer Support Specialist - 1 + year in the role.
• Flexibility to work rotating 8- hour shifts, including evening and weekends.
• Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date.
• Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool.
• Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment.
• Strong verbal and written communication skills and problem-solving skills.
• Patient and cool under pressure.

• Mon to Friday 7:30 am to 8:30pm EST
• Saturday 10:00am to 4:00pm EST

Working hours : South African Time

• MonFri: 1:30 pm 2:30 am

• Saturday: 4:00 pm 10:00 pm

Thank you for applying with RAREcruit!


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