25 Hospitality jobs in Edenvale

VIP Services Ambassador- Your fluency in mandarin essential!

Manage and grow high-end customer loyalty with appropriate recognition for their needs and value

Maintain records and measure trends of VIP guest activities

Co-ordinate and host VIP functions and hospitality events

Provide efficient and friendly customer service to Privé guests (face-to-face and telephonically), supplying prompt and complete information about all services and benefits on the property

Work as part of a team or individually to deliver high quality standards consistently and accurately.

Essential pre-requisites:

Matric (NQF 4), numeracy skills (NQF 4), verbal and written English skills (NQF 4), Sound computer skills in MS Office, presentation skills.

Minimum 2 years Supervisory experience or 1 year Management experience

Minimum three years experience in a related hospitality field.

Candidate must be fluent in Mandarin speaking.

We're Hiring: Hostess

Be the face of elegance at a prestigious motor vehicle dealership in Sandton (Rivonia)
Are you confident, charming, and passionate about creating unforgettable first impressions? Our client is seeking two dynamic Hostesses to welcome high-end clientele with grace and professionalism.

Location: Sandton
Working Hours:
Monday to Friday: 08h00 – 17h00
Saturday: 07h00 – 13h00

What You’ll Do:
• Greet customers and visitors with warmth and professionalism
• Direct clients to the appropriate department or sales executive
• Maintain a pristine and inviting showroom environment
• Answer basic queries about dealership services and amenities
• Serve refreshments and ensure client comfort while they wait
• Assist with ad hoc administrative tasks when needed

What We’re Looking For:
• Well-groomed, confident, and presentable individuals
• Excellent communication and interpersonal skills
• Friendly, client-centric attitude with a polished demeanor
• Ability to multitask and stay composed in a fast-paced setting
• Hospitality or front-of-house experience is a strong advantage
• Must have reliable transport and be punctual and dependable

Job Title: Hospitality Teacher

We are seeking a passionate and experienced Hospitality Teacher to join our team. The ideal candidate will have a strong background in the hospitality industry and a proven track record of teaching and inspiring students.

Responsibilities:

• Develop curriculum and lesson plans for hospitality courses
• Instruct students in various aspects of hospitality management, including food and beverage, hotel management, and event planning
• Utilize a variety of teaching methods to engage and inspire students, including lectures, hands-on activities, and group projects
• Assess student progress and provide feedback on assignments and exams
• Organize and supervise field trips, internships, and other experiential learning opportunities
• Stay current on industry trends and best practices in hospitality management
• Collaborate with other faculty members and staff to enhance the overall student experience
• Participate in professional development opportunities to continuously improve teaching skills
• Perform other duties as assigned

Qualifications:

• Bachelor's degree in Hospitality Management or a related field (Master's degree preferred)
• At least 3 years of experience working in the hospitality industry
• Previous teaching experience is highly desirable
• Strong communication and interpersonal skills
• Ability to work effectively with a diverse group of students and colleagues
• Excellent organizational and time management skills
• Passion for teaching and a commitment to student success

If you are a dedicated and enthusiastic hospitality professional looking to make a positive impact on the next generation of industry leaders, we encourage you to apply for this exciting opportunity.

Job Purpose

• The IT Technical Specialist: Hospitality will be responsible for planning, installing, and configuring Hospitality software applications, platforms and programs (including Opera Suite, Micros); as well as enhancements to existing products in line with business needs in a manner that is professional, reliable, and in line with business and regulatory requirements. This will include producing logical, technical Hospitality specifications from functional requirements; the design of components and relevant databases; and the administration, monitoring, maintenance and updating of the applications to ensure sustained and optimal system performance which enables the effective use and application of the Hospitality systems within the business.
• This role will be required to ensure all practices are in line with policy, frameworks and tools based on researched leading and industry practice, technical solutions, specialised projects and innovation, and legislative support to advise, enable and support business operations in achieving their objectives.

Key Performance Areas

• Is the owner and technical expert for creating, maintaining the and resolving any technical issues around the Hospitality applications
• Conduct system installations and develop and administer configuration management solutions for the systems
• Evaluate and monitor system performance and ensure compliance with security standards.
• Produce and deliver support and advice, documentation and training around security patching and 'hardening' of Hospitality installations, undertaking security analysis and hardening to any systems administration
• Diagnose Hospitality application faults, troubleshoot and provide working solutions and meet service level requirements
• Improve resilience of the current environment, administering firewall environments in line with IT security policy
• Analyzes and resolves problems associated with the systems' applications and software
• Design and develop infrastructure monitoring and reporting tools
• Develop test automation frameworks in collaboration with rest of the team
• Provide systems administration and software support for the Hospitality systems
• Develop support processes and provide advice and support on back up, data storage, data recovery and meeting regulations on data management
• Investigate new Hospitality technologies and applications, sharing technical knowledge and expertise with colleagues and providing technical coaching and mentoring to colleagues in the use of Hospitality applications
• Report on the Hospitality systems operational status by gathering and prioritising information and managing projects
• Manage SLA process, performance and billing with vendors around Hospitality system requirements and support
• Provide remote support to business operation and end users
• Collaborate with the business support teams to receive and prioritise briefs from business to design, deliver and support the applications, and deliver each element to specifications to support business requirements

Experience

• Minimum of 6 year's experience within the IT industry with 3 years core-Hospitality application administration experience;
• Demonstrated experience in technical support for large scale enterprise gaming solutions
• Track record using Virtualization Platforms i.e. Hyper V, VMware, SQL Clustering

Education

• 2-Year Diploma in IT or equivalent NQF Level 6 in IT
• Hospitality systems certification(s)
• ITIL Foundation Certification is an advantage

Skills and Knowledge

• Analysing
• Creating and improving
• Sourcing information
• Applying expertise and technology
• Taking ownership
• Responding with urgency
• Collaborating
• Written and verbal communication skills
• Technical knowledge and application of Hospitality systems (Opera Suite; Micros)
• Stakeholder relationship management
• Systems Analysis
• Risk Management skills
• Business Analysis Process Flow knowledge
• Test Process cycle management

Equity

• Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

• Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
• Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

Role Purpose

To maximize revenue opportunities through establishing, developing and maintaining long-term relationships with strategic customers as well as defining and executing sales strategies that focus on increased sales and profitability. Managing strategic accounts and delivering profitable, long-term revenue from nominated accounts. Ensuring delivery of annual revenue targets through delivery of information, communication andtechnology solutions. Establishing appropriate relationships with customers and leverages those relationships to achieve financial targets.Work collaboratively to set up service relationship for nominated accounts.

Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility to retain and grow these accounts.

Role Description

The Senior Key Account Manager will be assigned customer accounts that sit in the Top 350 company accounts to manage. Robust account plans toachieve sales objectives will need to be delivered.

Account plans should include the revenue potential for 1-3 years and the associated strategy to achieve this revenue.Implement commercial strategies and then execute in line with company policies.

Generate and maintain opportunity pipeline and credible business revenue forecasts order to meet sales targets.Present Liquid Intelligent Technology's services and

offerings to assigned/new customers while leading account planning cycles and ensuring that the customers' needs, and expectations are met.

Proactively assess, clarify and validate customer requirements on an on-going basis.

Implement a detailed sales strategy for all strategic accountsTrack and record sales activities on all accounts onSFDC.Collaborating very closely with teams from other departments within Liquid. Partner with internalcrossfunctional teams to understand customer goals and key performance metrics.Understand clients' business and generate new ideas to improve the customers' business.Expanding the customer stakeholders beyond ICT to strategic business owners (CMO, CFO, COO,

CEO) who own the budget and/or can influence the buying decision.

Build trust, credibility, and client referrals.Maintain or improve account profitability bycustomizing solutions as per customer requirements.Oversee the execution of the complete sales process for all customers, including: customer request handling, customer information gathering, finalisation of product specification and selection

and SLA negotiation and finalisation Ensure all after-sale customer queries or issues that come through sales department are properly

handed over to customer care

Ensure all support departments are adequately briefed on customer details, to enable delivery of the order and adequate after sales customer support. Conduct business professionally and ethically by adhering to all company policies, procedures and business ethics codes.Resolve any issues and problems of Liquid

customers and act as an interface between Liquid customer and the internal teams. Ensure that exceptional customer experience is achieved by

timeously escalating interdepartmental problems.Responsible for generating leads and developing a revenue pipeline for the account for the next 1-3

years. Accountability for executing a gap plan if the revenue pipeline does not meet the assigned budget set for each Senior Key Account Manager

Identify and establish relationships in new and existing geography and segments Provide pre-sales and after-sales assistance in bid/tender processes. Manage customer relationships with allocated and new clients. Deliver presentations and propose consultation-based solutions Keep abreast of market changes and have a

broad understanding of Information, Communication, Cloud and Technology Services. Utilize market dynamics, competitive pressure and

best practices to formulate new strategic account value propositions.

Related University degree/Formal Technology qualification: Essential

In-depth knowledge of the ICT technology environment asregards Cloud, Cyber Security, Layer Two services, etc:Essential

8 years sales experience in KAM (Manufacturing, Logistics, Hospitality):Essential

All Appointments are subject to the Labour Legislation in the respective country:Essential

Company Description

LGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers' analytical needs. We innovate and apply science in order to ensure the safety and integrity of services and products, in line with our vision of science for a safer world

Job Description

Job Description

Customer Service & Sales Executive (6-Month Contract):

We're on the lookout for a motivated, fast-learning professional with a proactive attitude and a strong customer focus to join our vibrant Customer Service team. This is a 6-month contract role ideal for someone who thrives in a dynamic, fast-paced environment, enjoys juggling multiple tasks, and is passionate about delivering outstanding service.

If that sounds like you, we'd be excited to connect

As a Customer Service & Sales Executive, you'll be the primary point of contact between LGC and our valued customers. Your role will be pivotal in ensuring smooth operations and outstanding service delivery. Key responsibilities include:

• Order Management:

Efficiently and accurately process customer orders.

• Customer Support:

Respond to customer inquiries with professionalism and clarity.

• Cross-Team Collaboration:

Coordinate with internal departments, suppliers, and clients to ensure seamless service delivery.

• Service Excellence:

Uphold and enhance LGC's reputation for quality and customer satisfaction.

Key responsibilities and accountabilities:

• To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism to project the high-quality image and standards provided by LGC.
• Ensure weekly follow-up on all customer quotations to maintain engagement and drive conversions
• To ensure that all customer orders received are entered correctly into the Pastel/ERP system on the day of receipt or within agreed timescales for order type and that the customer receives an email notification on release of the order.
• To provide help and advice to customers regarding their orders and ensure On Time In Full (OTIF) delivery targets are and customers informed of any delays in advance.
• To improve back-order management and up-dates to customers by monitoring and chasing Shipments and or suppliers on product delays.
• Communicating courteously with customers by telephone, email and Sales Force ensuring queries outside the remit of order entry.
• To be responsible for the daily management of Sales Force Cases ensuring tasks are dealt with and or raised to ensure response times are within agreed critical metric timescales.
• To register customer complaints by logging into the Service Cloud (or local) Complaint System and ensure the important metrics reporting is maintained, and issues raisedd to the Manager.
• To communicate closely with field sales personnel to ensure they are kept in the loop with matters arising regarding their customers and to provide customer feedback.
• Taking ownership of exceeding customer expectations based on customer needs

Qualifications

Qualifications

What We're Looking For

We're seeking a motivated and energetic individual with a strong foundation in both customer service and the scientific field. The ideal candidate will bring a genuine passion for delivering exceptional service, a sharp eye for detail, and the ability to maintain professionalism under pressure. If you thrive in dynamic, fast-paced environments and take pride in creating positive customer experiences, we'd love to hear from you.

Key skills & experience:

• Previous experience in a sales support or customer service environment
• Experience with order entry, and working with ERP/CRM systems. Pastel and Sales Force experience will be beneficial.
• Excellent written and verbal communication
• Thrives in high-pressure environments, maintaining focus and efficiency to meet deadlines and deliver quality results
• Proficient in handling high-pressure situations with efficiency and composure
• Strong IT skills: MS Office, Excel, Outlook, MS Teams
• Knowledge of ERP systems such as SAP, Oracle, SAGE, or Pastel
• Experience using Service Cloud/Sales Force or similar CRM tools

Essential:

• Valid Driver's License and own transport
• High school diploma or equivalent experience

Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of meaningful tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers' products and workflows and are appreciated for their performance, quality, and range.

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Equal opportunities

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website

#scienceforasaferworld

• Matric
• Previous experience in Customer Service or sales
• Minimum 3 years call centre experience
• Must be presentable and professional
  
  Consultant: Mellissa Rambally - Dante Personnel Johannesburg