48 Hospitality jobs in Eastern Cape

Our reputable Hospitality client is seeking a Facilities Manager to join their team based in Port Elizabeth.

Purpose of the job:

The Facilities Manager oversees all aspects of building functions and guarantees the safety and functionality of all facilities. Duties include running routine safety inspections, corresponding with contractors, planning maintenance work, maintaining records, and supervising facilities staff.

Working hours: 8:00-17:00 Mon-Fri but must be on standby 24 hours.

On-Site Accommodation:

• Water, Electricity, DSTV, Basement parking, and Wi-Fi
• Access to all our facilities and services including the gym, laundry, and regular cool events.

Requirements:

• Matric / Equivalent
• 2-year technical degree or 4-year college degree preferred
• 3 plus years experience in overseeing the maintenance function
• Experience managing a team of more than 5 employees
• Must be able to work independently and in a team
• Proven Team Player ability to work with a team and achieve daily and monthly goals
• Self-starter able to identify work that needs to be done and does it without required instruction
• Detail-oriented and pays extra attention to special requests
• Facilities manager is required to occupy the accommodation for at least 5 nights per week
• After-hours availability to attend to facility emergencies and student behavior infringements are required.

Responsibilities:

• Planning, budget and execution of Annual Preventative and Service programs
• Planning, scheduling, and execution of daily room maintenance
• Administration and reporting on daily room and communal area maintenance
• Stock source, control, and purchasing
• Storeroom management Planning, scheduling and execution of Annual and mid-term room inspections
• Daily site inspections
• Reporting on-site inspections
• Manage Service Level Agreements and ad-hoc Service Providers
• Participate in the on-duty roster during week and weekend days
• Work with service contractors
• Oversee maintenance-related procurement requests
• Project-manage portfolio large-scale maintenance and renovations projects
• Weekly review of the job reports to manage team performance
• Identify and act on Facilities’ categories with recurring job requests
• Attend service-related emergencies 24/7
• Manage all facilities included in the product offering
• Use best business practices to manage and reduce operating costs
• Optimize utility usage and distribution
• Increase operational efficiency of buildings and infrastructure
• Deliver exceptional building and facility cleanliness
• Assure positive student experience through quality maintenance and cleaning practices
• Perform all tasks on schedule with maximum efficiency
• Work with the Community Management team to identify opportunities to enhance the student experience
• Manage the facilities and service team to perform tasks at the highest quality: Maintenance team, Gardening team, Cleaning team, Contractors

Be among the first 25 applicants to apply for this exciting opportunity with Diginu.

Get AI-powered advice on this job and access more exclusive features.

Direct message the job poster from Diginu Accredited Marketer.

Diginu is a cutting-edge tech company specializing in on-demand food, drinks, grocery ordering, and delivery. Our app is available on both Apple App Store and Google Play. We are rapidly expanding in South Africa with the vision of becoming a global leader in the on-demand ordering industry.

This is a part-time or full-time remote role in our marketing team at Diginu. The successful candidates will onboard restaurants, grocery stores, and liquor stores in South Africa. Every order placed on Diginu at those stores will result in a commission, which can become significant depending on your efforts.

The industry is projected to see over R50 billion spent in 2025 on online food ordering in South Africa, with 21.1 million people expected to order online. This industry is huge, and the commission offered is far above industry standard for marketing opportunities.

We will hold a LIVE Zoom Webinar event on Tuesday (INSERT NEXT UPCOMING TUESDAY’S DATE HERE) from 20:00 to 21:00, where we will share all the information with new team members.

• Knowledge of MS Excel
• Marketing experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work independently and remotely
• Experience in the tech or e-commerce industry is a plus
• Must be a South African citizen. If not, please do not apply.

• Seniority level: Entry level
• Employment type: Part-time
• Industry: Food and Beverage Services

Referrals increase your chances of interviewing at Diginu Accredited Marketer by 2x.

Be among the first 25 applicants to apply for this exciting opportunity with Diginu.

Get AI-powered advice on this job and access more exclusive features.

Direct message the job poster from Diginu Accredited Marketer.

Diginu is a cutting-edge tech company specializing in on-demand food, drinks, grocery ordering, and delivery. Our app is available on both Apple App Store and Google Play. We are rapidly expanding in South Africa with the vision of becoming a global leader in the on-demand ordering industry.

This is a part-time or full-time remote role in our marketing team at Diginu. The successful candidates will onboard restaurants, grocery stores, and liquor stores in South Africa. Every order placed on Diginu at those stores will result in a commission, which can become significant depending on your efforts.

The industry is projected to see over R50 billion spent in 2025 on online food ordering in South Africa, with 21.1 million people expected to order online. This industry is huge, and the commission offered is far above industry standard for marketing opportunities.

We will hold a LIVE Zoom Webinar event on Tuesday (INSERT NEXT UPCOMING TUESDAY’S DATE HERE) from 20:00 to 21:00, where we will share all the information with new team members.

• Knowledge of MS Excel
• Marketing experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work independently and remotely
• Experience in the tech or e-commerce industry is a plus
• Must be a South African citizen. If not, please do not apply.

• Seniority level: Entry level
• Employment type: Part-time
• Industry: Food and Beverage Services

Referrals increase your chances of interviewing at Diginu Accredited Marketer by 2x.

Be among the first 25 applicants to apply for this exciting opportunity with Diginu.

Get AI-powered advice on this job and access more exclusive features.

Direct message the job poster from Diginu Accredited Marketer.

Diginu is a cutting-edge tech company specializing in on-demand food, drinks, grocery ordering, and delivery. Our app is available on both Apple App Store and Google Play. We are rapidly expanding in South Africa with the vision of becoming a global leader in the on-demand ordering industry.

This is a part-time or full-time remote role in our marketing team at Diginu. The successful candidates will onboard restaurants, grocery stores, and liquor stores in South Africa. Every order placed on Diginu at those stores will result in a commission, which can become significant depending on your efforts.

The industry is projected to see over R50 billion spent in 2025 on online food ordering in South Africa, with 21.1 million people expected to order online. This industry is huge, and the commission offered is far above industry standard for marketing opportunities.

We will hold a LIVE Zoom Webinar event on Tuesday (INSERT NEXT UPCOMING TUESDAY’S DATE HERE) from 20:00 to 21:00, where we will share all the information with new team members.

• Knowledge of MS Excel
• Marketing experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work independently and remotely
• Experience in the tech or e-commerce industry is a plus
• Must be a South African citizen. If not, please do not apply.

• Seniority level: Entry level
• Employment type: Part-time
• Industry: Food and Beverage Services

Referrals increase your chances of interviewing at Diginu Accredited Marketer by 2x.

• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents

• Proven customer support experience or experience as a Client Service Representative
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a dedicated and motivated Spanish Speaking Customer Service Consultant to join our team. In this role, you will provide outstanding service to Spanish-speaking customers, assisting them with their inquiries, orders, technical support, or concerns. You will act as a key point of contact for Spanish-speaking clients, ensuring clear communication and a high level of satisfaction.

This position requires working hours aligned with the United States, ensuring seamless communication and collaboration across teams and stakeholders within this time zone.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Provide accurate, timely, and friendly responses to customer inquiries via phone, email, chat, or other communication channels in Spanish.
• Address and resolve customer complaints, technical issues, and inquiries, ensuring clear and effective communication.
• Assist with product information, order statuses, billing inquiries, returns, and troubleshooting.
• Actively engage with Spanish-speaking customers to promote products and services, upselling when appropriate.
• Process sales orders, payments, and returns in a professional and efficient manner.
• Accurately document customer interactions and transactions in the company’s system.
• Report recurring issues or customer feedback to improve services and products.
• Work closely with team members, including other bilingual agents, to ensure consistent service across all communication channels.
• Provide feedback to management on customer needs and expectations to improve customer satisfaction.
• Other responsibilities may be assigned as needed.

• Grade 12
• Previous experience in customer service, sales, or a similar role.
• Fluent Spanish speaker with excellent verbal and written communication skills.
• Ability to listen attentively and address customer concerns promptly and effectively.
• Must have access to a stable internet connection with a minimum of 100 Mbps upload and download speed to ensure smooth communication with customers.
• Comfortable using various communication platforms, including email, chat, and CRM systems.
• Strong organizational skills with the ability to manage multiple tasks at once.
• A patient, friendly, and empathetic demeanor, willing to go the extra mile to ensure customer satisfaction.

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI: We offer a variety of benefits that go beyond salary. Our team members enjoy:

• Annual Leave: Earn paid time off to rest, recharge, or attend to personal matters.
• Health Benefits: After probation, employees qualify for Medical Insurance, including basic care and emergency services.
• Career Growth: Internal promotions and clear pathways for advancement.
• Paid Training: Gain valuable skills while earning a salary.
• Positive Work Environment: Collaborative, team-oriented culture.
• Casual Dress Code: Relaxed dress policy.

Compensation & Benefits that Fit Your Life MCI tailors offerings to fit the needs of our diverse team across locations. Benefits may vary by geography, but the focus remains on rewarding effort, growth, and a valued work environment.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment and is largely sedentary. The employee will sit/stand for long periods while using a computer and telephone headset. The employee may occasionally move about the office to accomplish tasks and may lift up to 40 pounds.

• All MCI Locations: Must be authorized to work in the country where the job is based.

Subject to program and location of the position:

• Must be willing to submit to up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. If accommodations are needed, please contact Human Resources.

At MCI, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment are based on merit and qualifications. We maintain a work environment free from discrimination and treat all employees with dignity and respect. We comply with laws regarding equal opportunity and provide reasonable accommodations for qualified employees with protected disabilities where required by law.

MCI helps customers take on their CX and DX challenges differently, delivering industry-leading BPO, staff augmentation, contact center services, and IT needs. MCI has ten BPO facilities across multiple regions and employs 10,000+ people with numerous client partners.

The purpose of this job description is to provide a general overview of the role. It is not an all-inclusive list of duties, responsibilities, skills, or qualifications. You may be asked to perform other duties, and performance will be evaluated accordingly. The employer reserves the right to revise this description at any time. This description is not a contract for employment, and either party may terminate employment at any time, for any reason.

Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a dedicated and motivated Spanish Speaking Customer Service Consultant to join our team. In this role, you will provide outstanding service to Spanish-speaking customers, assisting them with their inquiries, orders, technical support, or concerns. You will act as a key point of contact for Spanish-speaking clients, ensuring clear communication and a high level of satisfaction.

This position requires working hours aligned with the United States, ensuring seamless communication and collaboration across teams and stakeholders within this time zone.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Provide accurate, timely, and friendly responses to customer inquiries via phone, email, chat, or other communication channels in Spanish.
• Address and resolve customer complaints, technical issues, and inquiries, ensuring clear and effective communication.
• Assist with product information, order statuses, billing inquiries, returns, and troubleshooting.
• Actively engage with Spanish-speaking customers to promote products and services, upselling when appropriate.
• Process sales orders, payments, and returns in a professional and efficient manner.
• Accurately document customer interactions and transactions in the company’s system.
• Report recurring issues or customer feedback to improve services and products.
• Work closely with team members, including other bilingual agents, to ensure consistent service across all communication channels.
• Provide feedback to management on customer needs and expectations to improve customer satisfaction.
• Other responsibilities may be assigned as needed.

• Grade 12
• Previous experience in customer service, sales, or a similar role.
• Fluent Spanish speaker with excellent verbal and written communication skills.
• Ability to listen attentively and address customer concerns promptly and effectively.
• Must have access to a stable internet connection with a minimum of 100 Mbps upload and download speed to ensure smooth communication with customers.
• Comfortable using various communication platforms, including email, chat, and CRM systems.
• Strong organizational skills with the ability to manage multiple tasks at once.
• A patient, friendly, and empathetic demeanor, willing to go the extra mile to ensure customer satisfaction.

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI: We offer a variety of benefits that go beyond salary. Our team members enjoy:

• Annual Leave: Earn paid time off to rest, recharge, or attend to personal matters.
• Health Benefits: After probation, employees qualify for Medical Insurance, including basic care and emergency services.
• Career Growth: Internal promotions and clear pathways for advancement.
• Paid Training: Gain valuable skills while earning a salary.
• Positive Work Environment: Collaborative, team-oriented culture.
• Casual Dress Code: Relaxed dress policy.

Compensation & Benefits that Fit Your Life MCI tailors offerings to fit the needs of our diverse team across locations. Benefits may vary by geography, but the focus remains on rewarding effort, growth, and a valued work environment.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment and is largely sedentary. The employee will sit/stand for long periods while using a computer and telephone headset. The employee may occasionally move about the office to accomplish tasks and may lift up to 40 pounds.

• All MCI Locations: Must be authorized to work in the country where the job is based.

Subject to program and location of the position:

• Must be willing to submit to up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. If accommodations are needed, please contact Human Resources.

At MCI, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment are based on merit and qualifications. We maintain a work environment free from discrimination and treat all employees with dignity and respect. We comply with laws regarding equal opportunity and provide reasonable accommodations for qualified employees with protected disabilities where required by law.

MCI helps customers take on their CX and DX challenges differently, delivering industry-leading BPO, staff augmentation, contact center services, and IT needs. MCI has ten BPO facilities across multiple regions and employs 10,000+ people with numerous client partners.

The purpose of this job description is to provide a general overview of the role. It is not an all-inclusive list of duties, responsibilities, skills, or qualifications. You may be asked to perform other duties, and performance will be evaluated accordingly. The employer reserves the right to revise this description at any time. This description is not a contract for employment, and either party may terminate employment at any time, for any reason.